ITSM Job Trends in Bristol

IT Service Management (ITSM)
South West > Bristol

The table below provides summary statistics and salary benchmarking for jobs advertised in Bristol requiring ITSM skills. It covers permanent job vacancies from the 6 months leading up to 15 January 2026, with comparisons to the same periods in the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 80 95 115
Rank change year-on-year +15 +20 +22
Permanent jobs citing ITSM 17 11 17
As % of all permanent jobs in Bristol 0.81% 0.79% 0.96%
As % of the Processes & Methodologies category 1.27% 0.89% 1.03%
Number of salaries quoted 10 7 14
10th Percentile £28,750 £32,950 £30,325
25th Percentile £29,188 £39,250 £35,750
Median annual salary (50th Percentile) £35,068 £44,500 £38,750
Median % change year-on-year -21.20% +14.84% +29.17%
75th Percentile £49,688 £60,549 £43,754
90th Percentile £105,000 £69,659 £52,500
South West median annual salary £44,000 £50,000 £36,500
% change year-on-year -12.00% +36.99% +1.39%

All Process & Methodology Skills
Bristol

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bristol.

Permanent vacancies with a requirement for process or methodology skills 1,336 1,240 1,644
As % of all permanent jobs advertised in Bristol 64.02% 89.02% 93.09%
Number of salaries quoted 1,019 667 1,332
10th Percentile £29,000 £30,000 £36,250
25th Percentile £40,000 £45,250 £45,000
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +9.09%
75th Percentile £70,000 £73,886 £72,500
90th Percentile £81,050 £85,000 £89,875
South West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +2.94%

ITSM
Job Vacancy Trend in Bristol

Historical trend showing the proportion of permanent IT job postings citing ITSM relative to all permanent IT jobs advertised in Bristol.

ITSM job vacancy trend in Bristol

ITSM
Salary Trend in Bristol

Salary distribution trend for jobs in Bristol citing ITSM.

Salary distribution trend for jobs in Bristol citing ITSM

ITSM
Salary Histogram in Bristol

Salary distribution for jobs citing ITSM in Bristol over the 6 months to 15 January 2026.

Salary histogram for ITSM in Bristol

ITSM
Co-Occurring Skills & Capabilities in Bristol by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (17.65%) Microsoft Exchange
1 3 (17.65%) SharePoint
Applications
1 2 (11.76%) Microsoft Office
Business Applications
1 1 (5.88%) Remedy ITSM
Cloud Services
1 6 (35.29%) Microsoft 365
2 2 (11.76%) Entra ID
3 1 (5.88%) Mimecast
Communications & Networking
1 2 (11.76%) DHCP
1 2 (11.76%) DNS
Database & Business Intelligence
1 3 (17.65%) MySQL
General
1 8 (47.06%) Social Skills
2 1 (5.88%) Public Sector
Job Titles
1 7 (41.18%) Architect
1 7 (41.18%) ServiceNow Architect
2 5 (29.41%) 2nd Line Support
3 2 (11.76%) 2nd Line Support Technician
3 2 (11.76%) Infrastructure Engineer
3 2 (11.76%) IT Support
3 2 (11.76%) IT Support Technician
3 2 (11.76%) IT Technician
3 2 (11.76%) Lead
3 2 (11.76%) Lead Infrastructure Engineer
3 2 (11.76%) Support Technician
4 1 (5.88%) Administrator
4 1 (5.88%) Developer
4 1 (5.88%) IT Manager
4 1 (5.88%) IT Security Manager
4 1 (5.88%) Remedy Administrator
4 1 (5.88%) Remedy Developer
4 1 (5.88%) Security Manager
4 1 (5.88%) Service Desk Manager
4 1 (5.88%) Service Manager
Miscellaneous
1 1 (5.88%) Driving Licence
Operating Systems
1 5 (29.41%) Windows
2 3 (17.65%) Linux
2 3 (17.65%) Mac OS
3 2 (11.76%) Windows 10
3 2 (11.76%) Windows Server 2019
Processes & Methodologies
1 8 (47.06%) ITIL
2 5 (29.41%) Continuous Improvement
2 5 (29.41%) Problem-Solving
3 4 (23.53%) Service Delivery
3 4 (23.53%) Service Management
4 3 (17.65%) Cybersecurity
4 3 (17.65%) Incident Management
4 3 (17.65%) Mentoring
4 3 (17.65%) Mobile Device Management
4 3 (17.65%) Process Improvement
5 2 (11.76%) AI
5 2 (11.76%) Customer Service
5 2 (11.76%) Infrastructure Engineering
5 2 (11.76%) Machine Learning
5 2 (11.76%) Runbook
5 2 (11.76%) Technical Debt
6 1 (5.88%) Asset Management
6 1 (5.88%) Business Strategy
6 1 (5.88%) Identity Access Management
6 1 (5.88%) Kalman Filter
Programming Languages
1 3 (17.65%) SQL
2 1 (5.88%) JavaScript
Qualifications
1 3 (17.65%) ITIL Foundation Certificate
1 3 (17.65%) Security Cleared
2 2 (11.76%) DV Cleared
3 1 (5.88%) CISA
3 1 (5.88%) CISM
3 1 (5.88%) CISMP
3 1 (5.88%) SC Cleared
Quality Assurance & Compliance
1 3 (17.65%) Cyber Essentials
2 2 (11.76%) Cyber Essentials PLUS
2 2 (11.76%) ISO/IEC 27001
3 1 (5.88%) GDPR
3 1 (5.88%) GRC
3 1 (5.88%) NCSC
System Software
1 5 (29.41%) Active Directory
Vendors
1 7 (41.18%) ServiceNow
2 5 (29.41%) Microsoft
3 3 (17.65%) Apple
4 1 (5.88%) BMC
4 1 (5.88%) Remedy