Period
to 16 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 16 December 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East > Buckinghamshire
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 137 150 153
Rank change year-on-year +13 +3 +24
Permanent jobs citing ITSM 17 21 26
As % of all permanent IT jobs advertised in Buckinghamshire 0.71% 0.75% 0.84%
As % of the Processes & Methodologies category 0.78% 0.83% 0.95%
Number of salaries quoted 12 16 37
Buckinghamshire median annual salary £31,500 £50,000 £40,000
Median salary % change year-on-year -37.00% +25.00% -27.27%
10th Percentile £24,125 £20,000 £27,500
90th Percentile £41,625 £71,750 £64,500
South East median annual salary £42,500 £41,000 £42,500
% change year-on-year +3.66% -3.53% -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Permanent vacancies with a requirement for process or methodology skills 2,171 2,517 2,735
As % of all permanent IT jobs advertised in Buckinghamshire 90.35% 89.48% 88.89%
Number of salaries quoted 1,769 1,996 2,321
Buckinghamshire median annual salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.45% +2.35% -
10th Percentile £27,000 £24,250 £26,250
90th Percentile £67,500 £63,750 £63,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITSM
Job Vacancy Trend in Buckinghamshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for ITSM in Buckinghamshire

ITSM
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Buckinghamshire.

Salary trend for ITSM in Buckinghamshire

ITSM
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing ITSM in Buckinghamshire over the 6 months to 16 December 2018.

Salary histogram for ITSM in Buckinghamshire

ITSM
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Buckinghamshire region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +10 15 £31,500 +27.02% 4
Amersham -1 1 £24,000 -58.26%
High Wycombe -5 1 £21,500 -53.76%
ITSM
South East

For the 6 months to 16 December 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region with a requirement for ITSM.

1 11 (64.71%) Service Management
2 8 (47.06%) Problem-Solving
3 7 (41.18%) Line Management
3 7 (41.18%) SQL
4 6 (35.29%) CRM
5 5 (29.41%) ITIL
6 4 (23.53%) SLA
7 3 (17.65%) ISEB
7 3 (17.65%) Windows
7 3 (17.65%) Service Delivery
7 3 (17.65%) Stakeholder Management
7 3 (17.65%) Performance Management
7 3 (17.65%) SC Cleared
7 3 (17.65%) Security Cleared
8 2 (11.76%) Data Protection
8 2 (11.76%) Windows 7
8 2 (11.76%) Windows 10
8 2 (11.76%) Contract Management
8 2 (11.76%) GDPR
8 2 (11.76%) CMDB
8 2 (11.76%) Remedy ITSM
8 2 (11.76%) Microsoft PowerPoint
8 2 (11.76%) Incident Management
8 2 (11.76%) Change Management
8 2 (11.76%) Finance
8 2 (11.76%) MS Exchange
8 2 (11.76%) Remedy
8 2 (11.76%) Microsoft Excel
9 1 (5.88%) C
9 1 (5.88%) MCSE

ITSM
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.76%) MS Exchange
2 1 (5.88%) Exchange Server 2007
2 1 (5.88%) Exchange Server 2010
2 1 (5.88%) Exchange Server 2013
Applications
1 2 (11.76%) Microsoft Excel
1 2 (11.76%) Microsoft PowerPoint
2 1 (5.88%) Microsoft Office
Business Applications
1 2 (11.76%) Remedy ITSM
Cloud Services
1 1 (5.88%) Office 365
Development Applications
1 1 (5.88%) Hudson
1 1 (5.88%) JIRA
1 1 (5.88%) TestRail
General
1 2 (11.76%) Finance
2 1 (5.88%) Retail
2 1 (5.88%) Telecoms
Job Titles
1 8 (47.06%) Support Team Leader
1 8 (47.06%) Team Leader
2 6 (35.29%) Application Support Team Leader
2 6 (35.29%) Applications Support
3 3 (17.65%) Service Manager
4 2 (11.76%) Analyst
4 2 (11.76%) Delivery Manager
4 2 (11.76%) Desktop Support
4 2 (11.76%) Desktop Support Team Leader
4 2 (11.76%) Desktop Team Leader
4 2 (11.76%) IT Analyst
4 2 (11.76%) Services Delivery Manager
4 2 (11.76%) Support Manager
5 1 (5.88%) Engineering Manager
5 1 (5.88%) Help Desk Analyst
5 1 (5.88%) IT Manager
5 1 (5.88%) Network Engineer
5 1 (5.88%) Service Analyst
5 1 (5.88%) Support Engineer
5 1 (5.88%) Test Manager
Miscellaneous
1 2 (11.76%) CMDB
2 1 (5.88%) EPoS
2 1 (5.88%) NHS
2 1 (5.88%) Self-Motivation
Operating Systems
1 3 (17.65%) Windows
2 2 (11.76%) Windows 10
2 2 (11.76%) Windows 7
Processes & Methodologies
1 11 (64.71%) Service Management
2 8 (47.06%) Problem-Solving
3 7 (41.18%) Line Management
4 6 (35.29%) CRM
5 5 (29.41%) ITIL
6 3 (17.65%) Performance Management
6 3 (17.65%) Service Delivery
6 3 (17.65%) Stakeholder Management
7 2 (11.76%) Change Management
7 2 (11.76%) Contract Management
7 2 (11.76%) Data Protection
7 2 (11.76%) Incident Management
8 1 (5.88%) Agile Software Development
8 1 (5.88%) Asset Management
8 1 (5.88%) Business Continuity
8 1 (5.88%) Configuration Management
8 1 (5.88%) Disaster Recovery
8 1 (5.88%) Knowledge Management
8 1 (5.88%) Software Testing
8 1 (5.88%) V-Model
Programming Languages
1 7 (41.18%) SQL
2 1 (5.88%) C
Qualifications
1 3 (17.65%) ISEB
1 3 (17.65%) SC Cleared
1 3 (17.65%) Security Cleared
2 1 (5.88%) CCENT
2 1 (5.88%) CCNA
2 1 (5.88%) CCNP
2 1 (5.88%) Cisco Certification
2 1 (5.88%) Degree
2 1 (5.88%) MCP
2 1 (5.88%) MCSA
2 1 (5.88%) MCSE
2 1 (5.88%) Microsoft Certification
2 1 (5.88%) Microsoft Certified Architect
Quality Assurance & Compliance
1 4 (23.53%) SLA
2 2 (11.76%) GDPR
3 1 (5.88%) QA
System Software
1 1 (5.88%) Active Directory
1 1 (5.88%) Virtual Machines
Systems Management
1 1 (5.88%) Cisco CUCM
1 1 (5.88%) HP ALM
1 1 (5.88%) HP Quality Center
Vendors
1 2 (11.76%) Remedy
2 1 (5.88%) Cisco
2 1 (5.88%) Citrix
2 1 (5.88%) HP
2 1 (5.88%) Microsoft
2 1 (5.88%) Mitel