Period
to 24 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Buckinghamshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 24 September 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
South East > Buckinghamshire
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 139 145 152
Rank change year-on-year +6 +7 +34
Permanent jobs citing ITSM 13 22 23
As % of all permanent IT jobs advertised in Buckinghamshire 0.51% 0.78% 0.75%
As % of the Processes & Methodologies category 0.57% 0.87% 0.85%
Number of salaries quoted 11 17 22
Buckinghamshire median annual salary £32,500 £57,500 £47,500
Median salary % change year-on-year -43.48% +21.05% +31.03%
10th Percentile £23,250 £24,350 £27,500
90th Percentile £55,000 £79,250 £68,325
South East median annual salary £47,500 £45,000 £47,500
% change year-on-year +5.56% -5.26% +11.76%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Buckinghamshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Buckinghamshire
Permanent vacancies with a requirement for process or methodology skills 2,272 2,539 2,721
As % of all permanent IT jobs advertised in Buckinghamshire 88.99% 89.91% 88.40%
Number of salaries quoted 1,880 2,008 2,264
Buckinghamshire median annual salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.45% +2.35% -
10th Percentile £26,250 £25,750 £27,500
90th Percentile £65,000 £65,300 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

ITSM
Job Vacancy Trend in Buckinghamshire

Job postings citing ITSM as a percentage of all IT jobs advertised in Buckinghamshire.

Job vacancy trend for ITSM in Buckinghamshire

ITSM
Salary Trend in Buckinghamshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Buckinghamshire.

Salary trend for ITSM in Buckinghamshire

ITSM
Salary Histogram in Buckinghamshire

The salary distribution of IT jobs citing ITSM in Buckinghamshire over the 6 months to 24 September 2018.

Salary histogram for ITSM in Buckinghamshire

ITSM
Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Buckinghamshire region over the 6 months to 24 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes +8 8 £40,000 -20.00% 6
High Wycombe -14 4 £24,500 -25.76%
Amersham +11 1 £24,000 -58.26%
ITSM
South East

For the 6 months to 24 September 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Buckinghamshire region with a requirement for ITSM.

1 6 (46.15%) Windows
1 6 (46.15%) Service Management
1 6 (46.15%) Windows 7
1 6 (46.15%) Office 365
1 6 (46.15%) Windows 10
2 5 (38.46%) Microsoft
3 4 (30.77%) TCP/IP
3 4 (30.77%) Active Directory
3 4 (30.77%) VMware
3 4 (30.77%) Atlassian
3 4 (30.77%) Virtual Desktop
3 4 (30.77%) Windows Server
3 4 (30.77%) Network Monitoring
3 4 (30.77%) VMware Infrastructure
4 3 (23.08%) SLA
4 3 (23.08%) ITIL
5 2 (15.38%) Service Delivery
5 2 (15.38%) CMDB
5 2 (15.38%) Problem Management
5 2 (15.38%) Remedy
5 2 (15.38%) Remedy ITSM
5 2 (15.38%) Process Improvement
5 2 (15.38%) Root Cause Analysis
5 2 (15.38%) Self-Motivation
6 1 (7.69%) Problem-Solving
6 1 (7.69%) Storage Management
6 1 (7.69%) Availability Management
6 1 (7.69%) Microsoft Certified Architect
6 1 (7.69%) G Suite
6 1 (7.69%) Cisco CUCM

ITSM
Co-occurring IT Skills in Buckinghamshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Exchange Server 2007
1 1 (7.69%) Exchange Server 2010
1 1 (7.69%) Exchange Server 2013
1 1 (7.69%) MS Exchange
Applications
1 1 (7.69%) Microsoft Office
Business Applications
1 2 (15.38%) Remedy ITSM
Cloud Services
1 6 (46.15%) Office 365
2 1 (7.69%) Amazon AWS
2 1 (7.69%) G Suite
2 1 (7.69%) Google Cloud Platform
2 1 (7.69%) Microsoft Azure
Communications & Networking
1 4 (30.77%) TCP/IP
General
1 1 (7.69%) Retail
1 1 (7.69%) Telecoms
Job Titles
1 6 (46.15%) Desktop Support
2 4 (30.77%) IT Support
2 4 (30.77%) Support Manager
3 3 (23.08%) Analyst
3 3 (23.08%) IT Assistant
3 3 (23.08%) IT Support Assistant
3 3 (23.08%) Junior
3 3 (23.08%) Junior Desktop Support
3 3 (23.08%) Junior IT Support
3 3 (23.08%) Support Assistant
4 2 (15.38%) Desktop Support Team Leader
4 2 (15.38%) Desktop Team Leader
4 2 (15.38%) IT Analyst
4 2 (15.38%) Software Manager
4 2 (15.38%) Support Team Leader
4 2 (15.38%) Team Leader
5 1 (7.69%) Cisco Engineer
5 1 (7.69%) Cisco Network Support Engineer
5 1 (7.69%) Network Support
5 1 (7.69%) Resource Manager
Miscellaneous
1 2 (15.38%) CMDB
1 2 (15.38%) Self-Motivation
2 1 (7.69%) Analytical Skills
2 1 (7.69%) EPoS
2 1 (7.69%) FMCG
2 1 (7.69%) Management Information System
2 1 (7.69%) Mobile App
Operating Systems
1 6 (46.15%) Windows
1 6 (46.15%) Windows 10
1 6 (46.15%) Windows 7
2 4 (30.77%) Windows Server
Processes & Methodologies
1 6 (46.15%) Service Management
2 4 (30.77%) Network Monitoring
3 3 (23.08%) ITIL
4 2 (15.38%) Problem Management
4 2 (15.38%) Process Improvement
4 2 (15.38%) Root Cause Analysis
4 2 (15.38%) Service Delivery
5 1 (7.69%) Asset Management
5 1 (7.69%) BPMN
5 1 (7.69%) Change Management
5 1 (7.69%) Configuration Management
5 1 (7.69%) Continuous Improvement
5 1 (7.69%) Email Management
5 1 (7.69%) Incident Management
5 1 (7.69%) Information Governance
5 1 (7.69%) Information Security
5 1 (7.69%) IT Governance
5 1 (7.69%) Knowledge Management
5 1 (7.69%) Line Management
5 1 (7.69%) Performance Management
Programming Languages
1 1 (7.69%) C
Qualifications
1 1 (7.69%) CCENT
1 1 (7.69%) CCNA
1 1 (7.69%) CCNP
1 1 (7.69%) Cisco Certification
1 1 (7.69%) MCP
1 1 (7.69%) MCSA
1 1 (7.69%) MCSE
1 1 (7.69%) Microsoft Certification
1 1 (7.69%) Microsoft Certified Architect
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 4 (30.77%) Active Directory
1 4 (30.77%) Virtual Desktop
1 4 (30.77%) VMware Infrastructure
Systems Management
1 1 (7.69%) Cisco CUCM
Vendors
1 5 (38.46%) Microsoft
2 4 (30.77%) Atlassian
2 4 (30.77%) VMware
3 2 (15.38%) Remedy
4 1 (7.69%) Cisco
4 1 (7.69%) Google
4 1 (7.69%) Mitel