The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
Wales / South Wales
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 35 69 71
Rank change year-on-year +34 +2  
Permanent jobs citing Service Management 37 22 30
As % of all permanent IT jobs advertised in South Wales 5.19% 1.95% 2.40%
As % of the Processes & Methodologies category 5.76% 2.28% 2.80%
Number of salaries quoted 22 18 19
Median salary £40,000 £30,000 £32,000
Median salary % change year-on-year +33.33% -6.25%  
90% offered a salary of more than £35,000 £20,450 £26,750
10% offered a salary of more than £40,450 £45,600 £55,150
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process and methodology skills.

Process & Methodology Skills
South Wales
Permanent job vacancies with a requirement for process and methodology skills 642 966 1070
As % of all permanent IT job vacancies advertised in South Wales 90.04% 85.64% 85.60%
Number of salaries quoted 550 844 906
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £29,000 £26,500 £27,500
10% offered a salary of more than £55,000 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in South Wales.

Salary trend for Service Management in South Wales

Service Management
Salary Histogram in South Wales

The salary distribution of IT jobs citing Service Management in South Wales over the 3 months to 24 June 2017.

Salary histogram for Service Management in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +28 36 £40,000 +33.33% 1
Newport +9 1 £24,000 -48.93%
Service Management
Wales

For the 6 months to 24 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Service Management.

1 29 (59.18%) Risk Management
1 29 (59.18%) ISO/IEC 27001
2 28 (57.14%) IT Audit
2 28 (57.14%) ISO 9001
3 26 (53.06%) Internal Audit
4 24 (48.98%) Finance
5 16 (32.65%) Degree
6 14 (28.57%) Economics
7 11 (22.45%) ITIL
8 8 (16.33%) Windows
8 8 (16.33%) Microsoft
8 8 (16.33%) CMDB
9 7 (14.29%) Data Centre
9 7 (14.29%) SharePoint
9 7 (14.29%) Oracle
10 6 (12.24%) Linux
10 6 (12.24%) Unix
10 6 (12.24%) VMware
10 6 (12.24%) Cisco
10 6 (12.24%) Service Delivery
10 6 (12.24%) VMware Infrastructure
11 5 (10.20%) Banking
11 5 (10.20%) ICL
11 5 (10.20%) Logistics
11 5 (10.20%) Change Management
11 5 (10.20%) Management Information System
11 5 (10.20%) Configuration Management
11 5 (10.20%) SLA
12 4 (8.16%) Juniper
12 4 (8.16%) Lotus

Service Management
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (14.29%) SharePoint
2 4 (8.16%) IBM Notes
3 1 (2.04%) SharePoint 2010
3 1 (2.04%) Skype for Business
3 1 (2.04%) WebLogic
Applications
1 2 (4.08%) Microsoft Office
2 1 (2.04%) Microsoft Excel
2 1 (2.04%) Microsoft PowerPoint
2 1 (2.04%) MS Visio
Business Applications
1 1 (2.04%) Maximo
Cloud Services
1 4 (8.16%) Amazon AWS
1 4 (8.16%) Microsoft Azure
2 3 (6.12%) Office 365
3 2 (4.08%) G Suite
3 2 (4.08%) IaaS
3 2 (4.08%) PaaS
3 2 (4.08%) SaaS
Communications & Networking
1 2 (4.08%) Firewall
1 2 (4.08%) VPN
2 1 (2.04%) DHCP
2 1 (2.04%) DNS
2 1 (2.04%) Intranet
2 1 (2.04%) Skype
2 1 (2.04%) TCP/IP
Database & Business Intelligence
1 4 (8.16%) MySQL
1 4 (8.16%) NoSQL
2 2 (4.08%) Big Data
2 2 (4.08%) PostgreSQL
2 2 (4.08%) SQL Server
General
1 24 (48.98%) Finance
2 5 (10.20%) Banking
3 4 (8.16%) Law
4 2 (4.08%) Telecoms
4 2 (4.08%) Welsh Language
5 1 (2.04%) Billing
5 1 (2.04%) Multimedia
Job Titles
1 28 (57.14%) Auditor
1 28 (57.14%) IT Auditor
2 14 (28.57%) Graduate
2 14 (28.57%) IT Graduate
3 4 (8.16%) Network Engineer
3 4 (8.16%) Senior Network Engineer
4 3 (6.12%) Analyst
5 2 (4.08%) Applications Specialist
5 2 (4.08%) Infrastructure Manager
5 2 (4.08%) Infrastructure Services Manager
5 2 (4.08%) IT Infrastructure Manager
5 2 (4.08%) IT Manager
5 2 (4.08%) IT Services Manager
5 2 (4.08%) Network Infrastructure Manager
5 2 (4.08%) Performance Manager
5 2 (4.08%) Senior Manager
5 2 (4.08%) Service Manager
6 1 (2.04%) 2nd Line Engineer
6 1 (2.04%) 2nd Line Support Engineer
6 1 (2.04%) SAP Analyst
Libraries, Frameworks & Software Standards
1 1 (2.04%) Middleware
1 1 (2.04%) Oracle Fusion
Miscellaneous
1 8 (16.33%) CMDB
2 7 (14.29%) Data Centre
3 5 (10.20%) Management Information System
4 4 (8.16%) Analytical Skills
4 4 (8.16%) Hybrid Cloud
4 4 (8.16%) Public Cloud
5 3 (6.12%) Virtual Team
6 1 (2.04%) Client/Server
6 1 (2.04%) e-Learning
6 1 (2.04%) Social Media
Operating Systems
1 8 (16.33%) Windows
2 6 (12.24%) Linux
2 6 (12.24%) Unix
3 4 (8.16%) CentOS
3 4 (8.16%) Red Hat Enterprise Linux
4 2 (4.08%) Windows 7
4 2 (4.08%) Windows Server
5 1 (2.04%) Mac OS X
5 1 (2.04%) Windows XP
Processes & Methodologies
1 29 (59.18%) Risk Management
2 28 (57.14%) IT Audit
3 26 (53.06%) Internal Audit
4 14 (28.57%) Economics
5 11 (22.45%) ITIL
6 6 (12.24%) Service Delivery
7 5 (10.20%) Change Management
7 5 (10.20%) Configuration Management
7 5 (10.20%) Logistics
8 4 (8.16%) DevOps
8 4 (8.16%) Technical Architecture
9 3 (6.12%) Root Cause Analysis
9 3 (6.12%) SDLC
10 2 (4.08%) Agile Software Development
10 2 (4.08%) Continuous Improvement
10 2 (4.08%) Customer Engagement
10 2 (4.08%) Incident Management
10 2 (4.08%) Performance Monitoring
10 2 (4.08%) Release Management
10 2 (4.08%) Visualisation
Programming Languages
1 4 (8.16%) SQL
2 1 (2.04%) Java
Qualifications
1 16 (32.65%) Degree
2 1 (2.04%) PMI Certification
2 1 (2.04%) PMP
Quality Assurance & Compliance
1 29 (59.18%) ISO/IEC 27001
2 28 (57.14%) ISO 9001
3 5 (10.20%) SLA
4 2 (4.08%) PMO
4 2 (4.08%) QA
4 2 (4.08%) Sarbanes-Oxley
5 1 (2.04%) Data Quality
System Software
1 6 (12.24%) VMware Infrastructure
2 3 (6.12%) Active Directory
3 2 (4.08%) VMware ESXi
Systems Management
1 4 (8.16%) NetBackup
2 2 (4.08%) vRealize
3 1 (2.04%) Oracle Identity Management
3 1 (2.04%) Tivoli
Vendors
1 8 (16.33%) Microsoft
2 7 (14.29%) Oracle
3 6 (12.24%) Cisco
3 6 (12.24%) VMware
4 5 (10.20%) ICL
5 4 (8.16%) Juniper
5 4 (8.16%) Lotus
6 2 (4.08%) Google
6 2 (4.08%) SAP
7 1 (2.04%) Adobe
7 1 (2.04%) Citrix
7 1 (2.04%) ServiceNow
Cardiff, South Glamorgan
IntaPeople
Salary: £38000 - £43000 per annum
Posted: 2 days ago