The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Management
Wales / South Wales
Rank 74 77 76
Rank change year-on-year +3 -1  
Permanent jobs citing Service Management 12 20 24
As % of all permanent IT jobs advertised in South Wales 1.39% 1.62% 1.99%
As % of the Processes & Methodologies category 1.63% 1.98% 2.36%
Number of salaries quoted 9 15 20
Median salary £25,500 £38,750 £34,750
Median salary % change year-on-year -34.19% +11.51%  
90% offered a salary of more than £24,000 £26,750 £25,000
10% offered a salary of more than £41,000 £45,000 £55,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process and methodology skills.

Process & Methodology Skills
South Wales
Permanent job vacancies with a requirement for process and methodology skills 735 1011 1016
As % of all permanent IT job vacancies advertised in South Wales 85.07% 81.93% 84.18%
Number of salaries quoted 633 852 885
Median salary £40,000 £38,750 £37,500
Median salary % change year-on-year +3.22% +3.33%  
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £55,000 £55,000 £53,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in South Wales

Service Management
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in South Wales.

Salary trend for Service Management in South Wales

Service Management
Salary Histogram in South Wales

The salary distribution of IT jobs citing Service Management in South Wales over the 3 months to 27 March 2017.

Salary histogram for Service Management in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff 0 7 £38,467 -0.73% 1
Newport +3 5 £24,000 -36.00%
Service Management
Wales

Service Management
Top 30 Related IT Skills in South Wales

For the 6 months to 27 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for Service Management.

1 12 (50.00%) ITIL
2 11 (45.83%) Change Management
3 9 (37.50%) SLA
4 8 (33.33%) Microsoft
5 7 (29.17%) Windows
5 7 (29.17%) Oracle
5 7 (29.17%) Telecoms
5 7 (29.17%) VMware
5 7 (29.17%) Incident Management
6 6 (25.00%) Finance
6 6 (25.00%) Service Delivery
6 6 (25.00%) SharePoint
6 6 (25.00%) Linux
6 6 (25.00%) Cisco
6 6 (25.00%) Unix
7 5 (20.83%) SQL
7 5 (20.83%) ITSM
7 5 (20.83%) MS Excel
7 5 (20.83%) Logistics
7 5 (20.83%) CMDB
7 5 (20.83%) Problem Management
7 5 (20.83%) VMware Infrastructure
8 4 (16.67%) Degree
8 4 (16.67%) Statistics
8 4 (16.67%) ICL
8 4 (16.67%) Banking
8 4 (16.67%) Lotus
8 4 (16.67%) IBM Notes
8 4 (16.67%) Analytical Skills
8 4 (16.67%) Hybrid Cloud

Service Management
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (25.00%) SharePoint
2 4 (16.67%) IBM Notes
3 1 (4.17%) Apache
3 1 (4.17%) IIS
3 1 (4.17%) Tomcat
3 1 (4.17%) WebLogic
Applications
1 5 (20.83%) MS Excel
2 1 (4.17%) MS Office
Business Applications
1 1 (4.17%) Maximo
Cloud Services
1 3 (12.50%) Amazon AWS
1 3 (12.50%) IaaS
1 3 (12.50%) Microsoft Azure
1 3 (12.50%) Office 365
1 3 (12.50%) PaaS
1 3 (12.50%) SaaS
2 2 (8.33%) G Suite
Communications & Networking
1 3 (12.50%) Firewall
2 1 (4.17%) DHCP
2 1 (4.17%) DNS
2 1 (4.17%) Internet
2 1 (4.17%) Intranet
2 1 (4.17%) TCP/IP
2 1 (4.17%) VPN
Database & Business Intelligence
1 3 (12.50%) MySQL
1 3 (12.50%) NoSQL
2 2 (8.33%) PostgreSQL
2 2 (8.33%) SQL Server
Development Applications
1 1 (4.17%) Rational DOORS
1 1 (4.17%) Subversion
1 1 (4.17%) Visual Studio
General
1 7 (29.17%) Telecoms
2 6 (25.00%) Finance
3 4 (16.67%) Banking
4 3 (12.50%) Law
5 2 (8.33%) Advertising
6 1 (4.17%) Back Office
6 1 (4.17%) French Language
6 1 (4.17%) German Language
6 1 (4.17%) Italian Language
6 1 (4.17%) Military
6 1 (4.17%) Portuguese Language
6 1 (4.17%) Spanish Language
Job Titles
1 7 (29.17%) IT Manager
2 6 (25.00%) IT Services Manager
2 6 (25.00%) Service Manager
3 4 (16.67%) Network Engineer
4 3 (12.50%) Analyst
4 3 (12.50%) Senior Network Engineer
5 2 (8.33%) Infrastructure Manager
5 2 (8.33%) Infrastructure Services Manager
5 2 (8.33%) IT Infrastructure Manager
5 2 (8.33%) ITIL Manager
5 2 (8.33%) ITIL Service Manager
5 2 (8.33%) Network Infrastructure Manager
5 2 (8.33%) Support Analyst
5 2 (8.33%) Support Engineer
6 1 (4.17%) 1st Line Support Engineer
6 1 (4.17%) 2nd Line Support
6 1 (4.17%) 2nd Line Support Engineer
6 1 (4.17%) Applications Support
6 1 (4.17%) Graduate Network Engineer
6 1 (4.17%) Identity Management Specialist
Libraries, Frameworks & Software Standards
1 2 (8.33%) Middleware
1 2 (8.33%) Oracle Fusion
2 1 (4.17%) LAMP
2 1 (4.17%) SailPoint
2 1 (4.17%) WebCenter
Miscellaneous
1 5 (20.83%) CMDB
2 4 (16.67%) Analytical Skills
2 4 (16.67%) Data Centre
2 4 (16.67%) Hybrid Cloud
3 3 (12.50%) Management Information System
3 3 (12.50%) Public Cloud
4 2 (8.33%) Virtual Team
5 1 (4.17%) Client/Server
Operating Systems
1 7 (29.17%) Windows
2 6 (25.00%) Linux
2 6 (25.00%) Unix
3 3 (12.50%) CentOS
3 3 (12.50%) Red Hat Enterprise Linux
4 2 (8.33%) Windows Server
5 1 (4.17%) Windows 7
5 1 (4.17%) Windows XP
Processes & Methodologies
1 12 (50.00%) ITIL
2 11 (45.83%) Change Management
3 7 (29.17%) Incident Management
4 6 (25.00%) Service Delivery
5 5 (20.83%) ITSM
5 5 (20.83%) Logistics
5 5 (20.83%) Problem Management
6 4 (16.67%) Statistics
7 3 (12.50%) Configuration Management
7 3 (12.50%) DevOps
7 3 (12.50%) ITIL V3
7 3 (12.50%) Technical Architecture
8 2 (8.33%) Agile Software Development
8 2 (8.33%) Identity Management
8 2 (8.33%) Performance Monitoring
8 2 (8.33%) Release Management
8 2 (8.33%) Root Cause Analysis
8 2 (8.33%) Visualisation
9 1 (4.17%) Business Transformation
9 1 (4.17%) User Acceptance Testing
Programming Languages
1 5 (20.83%) SQL
2 1 (4.17%) Java
Qualifications
1 4 (16.67%) Degree
2 2 (8.33%) ITIL Certification
2 2 (8.33%) Security Cleared
3 1 (4.17%) CCNA
3 1 (4.17%) Cisco Certification
3 1 (4.17%) ITIL Foundation Certificate
3 1 (4.17%) Oracle Certification
3 1 (4.17%) PMI Certification
3 1 (4.17%) PMP
3 1 (4.17%) RHCE
3 1 (4.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (37.50%) SLA
2 1 (4.17%) ISO/IEC 27001
System Software
1 5 (20.83%) VMware Infrastructure
2 3 (12.50%) Active Directory
3 2 (8.33%) VMware ESX
4 1 (4.17%) Hyper-V
4 1 (4.17%) vSphere
Systems Management
1 3 (12.50%) NetBackup
2 2 (8.33%) Oracle Identity Management
2 2 (8.33%) vRealize
3 1 (4.17%) Oracle Enterprise Manager
3 1 (4.17%) Oracle Identity Manager
3 1 (4.17%) SCCM
3 1 (4.17%) Tivoli
3 1 (4.17%) WSUS
Vendors
1 8 (33.33%) Microsoft
2 7 (29.17%) Oracle
2 7 (29.17%) VMware
3 6 (25.00%) Cisco
4 4 (16.67%) ICL
4 4 (16.67%) Lotus
5 3 (12.50%) Juniper
6 2 (8.33%) Google
7 1 (4.17%) Citrix
7 1 (4.17%) IBM
Bridgend
South Wales Police
Salary: £27,246 rising to £31,620
Posted: 3 days ago
Bridgend, Mid Glamorgan
South Wales Police
Salary: From £27,246 to £31,620 per annum
Posted: 2 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 11 days ago
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £26,302 to £35,225 per annum
Posted: 24 days ago