Service Management Jobs in South Wales

Service Management
Wales > South Wales

The table below provides summary statistics for permanent job vacancies advertised in South Wales requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 10 May 2025, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 58 82 60
Rank change year-on-year +24 -22 -10
Permanent jobs citing Service Management 5 24 43
As % of all permanent jobs advertised in South Wales 0.65% 1.64% 3.78%
As % of the Processes & Methodologies category 0.79% 2.09% 3.94%
Number of salaries quoted 5 8 15
10th Percentile - - £32,982
25th Percentile £37,170 £44,851 £43,639
Median annual salary (50th Percentile) £38,094 £55,802 £60,000
Median % change year-on-year -31.73% -7.00% +83.23%
75th Percentile £39,018 £72,433 £62,500
90th Percentile £46,057 - -
Wales median annual salary £38,094 £55,802 £51,573
% change year-on-year -31.73% +8.20% +58.09%

All Process and Methodology Skills
South Wales

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in South Wales.

Permanent vacancies with a requirement for process or methodology skills 630 1,149 1,090
As % of all permanent jobs advertised in South Wales 82.25% 78.43% 95.87%
Number of salaries quoted 402 746 569
10th Percentile £23,504 £28,290 £28,500
25th Percentile £25,087 £35,700 £36,250
Median annual salary (50th Percentile) £52,546 £47,500 £45,000
Median % change year-on-year +10.62% +5.56% -8.16%
75th Percentile £67,406 £62,011 £62,988
90th Percentile £73,000 £72,500 £75,000
Wales median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -5.26%

Service Management
Job Vacancy Trend in South Wales

Job postings citing Service Management as a proportion of all IT jobs advertised in South Wales.

Job vacancy trend for Service Management in South Wales

Service Management
Salary Trend in South Wales

3-month moving average salary quoted in jobs citing Service Management in South Wales.

Salary trend for Service Management in South Wales

Service Management
Salary Histogram in South Wales

Salary distribution for jobs citing Service Management in South Wales over the 6 months to 10 May 2025.

Salary histogram for Service Management in South Wales

Service Management
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South Wales region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cardiff +34 4 £38,094 -46.02% 10
Newport - 1 £50,500 - 4
Service Management
Wales

Service Management
Co-occurring Skills and Capabilities in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (80.00%) Azure
1 4 (80.00%) IaaS
1 4 (80.00%) Microsoft 365
1 4 (80.00%) PaaS
1 4 (80.00%) SaaS
Communications & Networking
1 4 (80.00%) DNS
General
1 5 (100.00%) Finance
1 5 (100.00%) Social Skills
2 4 (80.00%) Welsh Language
3 1 (20.00%) Retail
Job Titles
1 4 (80.00%) Server Engineer
2 1 (20.00%) Lead
2 1 (20.00%) Service Transition Leader
Miscellaneous
1 4 (80.00%) IoT
Operating Systems
1 4 (80.00%) Windows
1 4 (80.00%) Windows Server
Processes & Methodologies
1 5 (100.00%) ITIL
2 4 (80.00%) Collaborative Working
2 4 (80.00%) Data Collection
2 4 (80.00%) Incident Management
2 4 (80.00%) Performance Monitoring
2 4 (80.00%) Proactive Maintenance
2 4 (80.00%) Proactive Monitoring
2 4 (80.00%) Problem Management
2 4 (80.00%) Problem-Solving
2 4 (80.00%) Server Migrations
3 1 (20.00%) Business Transformation
3 1 (20.00%) Change Management
3 1 (20.00%) Impact Assessments
3 1 (20.00%) Project Management
3 1 (20.00%) Service Delivery
3 1 (20.00%) Service Delivery Management
3 1 (20.00%) Stakeholder Management
Qualifications
1 4 (80.00%) Azure Certification
1 4 (80.00%) DBS Check
1 4 (80.00%) MCSA
1 4 (80.00%) MCSE
1 4 (80.00%) Microsoft Certification
Quality Assurance & Compliance
1 4 (80.00%) SLA
System Software
1 4 (80.00%) Active Directory
1 4 (80.00%) Virtual Desktop
Vendors
1 4 (80.00%) Microsoft