Period
to 19 January 2018

The median annual salary for a Desktop Support was £35,000 in advertised job vacancies in Central London during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
London > Central London
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 216 218 231
Rank change year-on-year +2 +13 -23
Permanent jobs requiring a Desktop Support 168 172 217
As % of all permanent IT jobs advertised in Central London 1.15% 1.34% 1.26%
As % of the Job Titles category 1.21% 1.38% 1.31%
Number of salaries quoted 153 164 180
Central London median annual salary £35,000 £32,500 £32,500
Median salary % change year-on-year +7.69% - -
10th Percentile £24,000 £24,825 £25,000
90th Percentile £55,800 £65,000 £47,500
London median annual salary £35,500 £32,500 £32,500
% change year-on-year +9.23% - +1.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Central London
Permanent vacancies in Central London with a recognized job title 13,867 12,433 16,593
% of permanent IT jobs with a recognized job title 95.27% 96.56% 96.15%
Number of salaries quoted 12,198 11,315 14,630
Central London median annual salary £60,000 £57,500 £55,500
Median salary % change year-on-year +4.35% +3.60% +0.91%
10th Percentile £35,000 £32,500 £32,500
90th Percentile £90,000 £87,500 £87,500
London median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% +4.76%

Desktop Support
Job Vacancy Trend in Central London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for Desktop Support in Central London

Desktop Support
Salary Trend in Central London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Central London.

Salary trend for Desktop Support in Central London

Desktop Support
Salary Histogram in Central London

The salary distribution of IT jobs citing Desktop Support in Central London over the 6 months to 19 January 2018.

Salary histogram for Desktop Support in Central London

Desktop Support
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Central London region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 129 £36,000 +2.86% 21
Southwark -85 10 £24,000 -27.27%
Camden +4 1 £37,500 +36.36%
West End of London -7 1 £37,500 +21.95% 2
City of Westminster -8 1 - -
Desktop Support
London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Central London

For the 6 months to 19 January 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Central London region featuring Desktop Support in the job title.

1 128 (76.19%) Windows
2 114 (67.86%) Active Directory
3 107 (63.69%) Microsoft
4 76 (45.24%) Windows 7
5 72 (42.86%) Microsoft Office
6 68 (40.48%) Office 365
7 62 (36.90%) ITIL
8 58 (34.52%) Finance
9 56 (33.33%) Windows 10
10 50 (29.76%) Microsoft Certification
11 46 (27.38%) Citrix
12 44 (26.19%) SCCM
13 36 (21.43%) VMware
14 32 (19.05%) MS Exchange
15 31 (18.45%) Apple
16 26 (15.48%) Blackberry
16 26 (15.48%) Windows Server
17 25 (14.88%) Mac OS X
18 23 (13.69%) Smartphone
18 23 (13.69%) Android
18 23 (13.69%) VMware Infrastructure
19 20 (11.90%) iPhone
20 18 (10.71%) Windows Server 2008
20 18 (10.71%) Service Management
20 18 (10.71%) Service Delivery
20 18 (10.71%) Windows 8
21 17 (10.12%) Exchange Server 2013
21 17 (10.12%) Wireless
21 17 (10.12%) Exchange Server 2010
22 16 (9.52%) TCP/IP

Desktop Support Skill Set
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (19.05%) MS Exchange
2 17 (10.12%) Exchange Server 2010
2 17 (10.12%) Exchange Server 2013
3 5 (2.98%) SharePoint
4 2 (1.19%) Blackberry Enterprise Server
5 1 (0.60%) IBM Domino
5 1 (0.60%) IIS
Applications
1 72 (42.86%) Microsoft Office
2 7 (4.17%) Microsoft Excel
3 2 (1.19%) Microsoft PowerPoint
3 2 (1.19%) MS Visio
4 1 (0.60%) Acrobat
4 1 (0.60%) Adobe Creative Suite
Business Applications
1 1 (0.60%) Eikon
1 1 (0.60%) Remedy ITSM
Cloud Services
1 68 (40.48%) Office 365
2 6 (3.57%) Microsoft Azure
2 6 (3.57%) OneDrive
3 3 (1.79%) Amazon AWS
4 2 (1.19%) G Suite
4 2 (1.19%) SaaS
5 1 (0.60%) Adobe Creative Cloud
5 1 (0.60%) Mimecast
Communications & Networking
1 17 (10.12%) Wireless
2 16 (9.52%) TCP/IP
3 13 (7.74%) Firewall
4 7 (4.17%) LAN
5 6 (3.57%) Remote Desktop
6 5 (2.98%) DHCP
6 5 (2.98%) DNS
6 5 (2.98%) WAN
7 4 (2.38%) VoIP
7 4 (2.38%) VPN
8 3 (1.79%) SSL
9 2 (1.19%) Internet
9 2 (1.19%) IPsec
9 2 (1.19%) SAN
9 2 (1.19%) VLAN
9 2 (1.19%) Wi-Fi
10 1 (0.60%) Cisco IOS
10 1 (0.60%) IP Telephony
10 1 (0.60%) Unified Communications
10 1 (0.60%) WebEx
Database & Business Intelligence
1 8 (4.76%) SQL Server
2 1 (0.60%) MongoDB
2 1 (0.60%) MySQL
Development Applications
1 6 (3.57%) FrontPage
2 1 (0.60%) MSI
2 1 (0.60%) WinDbg
General
1 58 (34.52%) Finance
2 13 (7.74%) Banking
2 13 (7.74%) Law
2 13 (7.74%) Legal
3 9 (5.36%) Telecoms
4 6 (3.57%) Multimedia
5 5 (2.98%) Investment Banking
5 5 (2.98%) Publishing
6 4 (2.38%) Back Office
7 2 (1.19%) Advertising
8 1 (0.60%) Billing
8 1 (0.60%) Retail
Libraries, Frameworks & Software Standards
1 7 (4.17%) HTML
2 3 (1.79%) .NET
2 3 (1.79%) Velocity
3 2 (1.19%) COM
4 1 (0.60%) Angular 2
4 1 (0.60%) AngularJS
4 1 (0.60%) ASP.NET
4 1 (0.60%) CSS
4 1 (0.60%) Node.js
Miscellaneous
1 26 (15.48%) Blackberry
2 23 (13.69%) Smartphone
3 20 (11.90%) iPhone
4 9 (5.36%) Analytical Skills
5 7 (4.17%) STB
6 6 (3.57%) Management Information System
7 5 (2.98%) Computer Science
7 5 (2.98%) Video Conferencing
8 3 (1.79%) BYOD
8 3 (1.79%) Hedge funds
9 2 (1.19%) Driving Licence
9 2 (1.19%) Fat Client
9 2 (1.19%) iPad
9 2 (1.19%) Thin Client
10 1 (0.60%) Derivative
10 1 (0.60%) Enterprise Software
10 1 (0.60%) Enterprise Storage
10 1 (0.60%) Public Cloud
10 1 (0.60%) Replication
10 1 (0.60%) User Experience
Operating Systems
1 128 (76.19%) Windows
2 76 (45.24%) Windows 7
3 56 (33.33%) Windows 10
4 26 (15.48%) Windows Server
5 25 (14.88%) Mac OS X
6 23 (13.69%) Android
7 18 (10.71%) Windows 8
7 18 (10.71%) Windows Server 2008
8 12 (7.14%) Mac OS
9 7 (4.17%) Apple iOS
10 6 (3.57%) Windows Server 2012
11 3 (1.79%) Linux
11 3 (1.79%) Windows Server 2003
12 2 (1.19%) Windows 2000
13 1 (0.60%) Windows Phone
13 1 (0.60%) Windows Vista
13 1 (0.60%) Windows XP
Processes & Methodologies
1 62 (36.90%) ITIL
2 18 (10.71%) Service Delivery
2 18 (10.71%) Service Management
3 16 (9.52%) Mobile Device Management
4 12 (7.14%) Patch Management
5 9 (5.36%) BCP
5 9 (5.36%) Disaster Recovery
6 8 (4.76%) Business Continuity
6 8 (4.76%) Document Management
7 7 (4.17%) Application Packaging
7 7 (4.17%) Change Management
7 7 (4.17%) Incident Management
7 7 (4.17%) ITSM
7 7 (4.17%) Malware Detection/Protection
8 6 (3.57%) Investment Management
8 6 (3.57%) Release Management
9 5 (2.98%) Asset Management
9 5 (2.98%) PRINCE2
9 5 (2.98%) Security Management
10 4 (2.38%) ITIL V3
Programming Languages
1 8 (4.76%) PowerShell
2 3 (1.79%) Java
2 3 (1.79%) VBScript
3 2 (1.19%) C#
3 2 (1.19%) Python
3 2 (1.19%) VB
4 1 (0.60%) JavaScript
4 1 (0.60%) Perl
4 1 (0.60%) PHP
4 1 (0.60%) SQL
4 1 (0.60%) VB.NET
Qualifications
1 50 (29.76%) Microsoft Certification
2 15 (8.93%) MCSE
3 11 (6.55%) MCDST
4 9 (5.36%) MCP
5 8 (4.76%) A+ Certification
5 8 (4.76%) MCITP
5 8 (4.76%) MCSA
6 6 (3.57%) ITIL Foundation Certificate
7 5 (2.98%) Cisco Certification
7 5 (2.98%) ITIL Certification
8 3 (1.79%) CCNA
8 3 (1.79%) Degree
8 3 (1.79%) Network+ Certification
9 2 (1.19%) MCTS
9 2 (1.19%) PMI Certification
9 2 (1.19%) PMP
10 1 (0.60%) CCENT
Quality Assurance & Compliance
1 8 (4.76%) SLA
2 4 (2.38%) Cyber Essentials
2 4 (2.38%) Cyber Essentials PLUS
2 4 (2.38%) ISO/IEC 27001
3 2 (1.19%) QA
System Software
1 114 (67.86%) Active Directory
2 23 (13.69%) VMware Infrastructure
3 10 (5.95%) XenApp
4 8 (4.76%) Microsoft App-V
4 8 (4.76%) XenDesktop
5 6 (3.57%) BitLocker
6 2 (1.19%) Hyper-V
7 1 (0.60%) Firmware
7 1 (0.60%) Terminal Server
7 1 (0.60%) Terminal Services
7 1 (0.60%) Virtual Desktop
7 1 (0.60%) VMware ESXi
7 1 (0.60%) vSphere
7 1 (0.60%) Xen
7 1 (0.60%) XenServer
Systems Management
1 44 (26.19%) SCCM
2 8 (4.76%) WSUS
3 2 (1.19%) Backup Exec
3 2 (1.19%) McAfee ePO
3 2 (1.19%) Norton AntiVirus
3 2 (1.19%) Systems Management Server (SMS)
3 2 (1.19%) vCenter Server
4 1 (0.60%) AirWatch
4 1 (0.60%) Ansible
4 1 (0.60%) Jamf Pro
4 1 (0.60%) Perfmon
4 1 (0.60%) SCOM
4 1 (0.60%) SCOrch
4 1 (0.60%) vRealize
Vendors
1 107 (63.69%) Microsoft
2 46 (27.38%) Citrix
3 36 (21.43%) VMware
4 31 (18.45%) Apple
5 15 (8.93%) Adobe
6 13 (7.74%) Cisco
7 11 (6.55%) Avaya
7 11 (6.55%) iManage
7 11 (6.55%) Symantec
8 7 (4.17%) Ivanti
8 7 (4.17%) Lumension
9 6 (3.57%) Interwoven
10 5 (2.98%) FactSet
10 5 (2.98%) Reuters
10 5 (2.98%) ServiceNow
11 4 (2.38%) HP
12 3 (1.79%) Altiris
12 3 (1.79%) Bloomberg
12 3 (1.79%) McAfee
12 3 (1.79%) NetApp