Period
to 17 July 2018

The median annual salary for a Desktop Support was £32,500 in advertised job vacancies in Central London during the 6 months to 17 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
London > Central London
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 248 224 247
Rank change year-on-year -24 +23 -5
Permanent jobs requiring a Desktop Support 172 157 209
As % of all permanent IT jobs advertised in Central London 1.18% 1.24% 1.22%
As % of the Job Titles category 1.23% 1.29% 1.27%
Number of salaries quoted 160 147 189
Central London median annual salary £32,500 £32,500 £32,500
10th Percentile £24,725 £25,000 £25,700
90th Percentile £62,625 £60,000 £52,750
London median annual salary £37,500 £32,500 £32,500
% change year-on-year +15.38% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Central London
Permanent vacancies in Central London with a recognized job title 13,983 12,142 16,475
% of permanent IT jobs with a recognized job title 96.27% 95.96% 96.35%
Number of salaries quoted 12,394 10,999 14,847
Central London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £32,500 £32,500
90th Percentile £91,250 £90,000 £85,000
London median annual salary £60,000 £58,500 £55,000
% change year-on-year +2.56% +6.36% -

Desktop Support
Job Vacancy Trend in Central London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for Desktop Support in Central London

Desktop Support
Salary Trend in Central London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Central London.

Salary trend for Desktop Support in Central London

Desktop Support
Salary Histogram in Central London

The salary distribution of IT jobs citing Desktop Support in Central London over the 6 months to 17 July 2018.

Salary histogram for Desktop Support in Central London

Desktop Support
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Central London region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 125 £32,500 -4.41% 11
City of Westminster +15 6 £70,000 +60.00%
Camden -3 5 £29,250 +0.86%
West End of London -23 5 £30,000 +3.45% 2
Lambeth +4 1 £26,500 -11.67%
Kensington and Chelsea - 1 £29,500 -
Desktop Support
London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Central London

For the 6 months to 17 July 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Desktop Support in the job title.

1 149 (86.63%) Windows
2 122 (70.93%) Active Directory
3 98 (56.98%) Microsoft Office
4 94 (54.65%) Microsoft
5 93 (54.07%) Windows 7
6 79 (45.93%) Windows 10
7 77 (44.77%) Finance
8 62 (36.05%) ITIL
9 57 (33.14%) MS Exchange
10 56 (32.56%) Office 365
11 47 (27.33%) SCCM
12 46 (26.74%) Windows Server
13 41 (23.84%) Apple
14 34 (19.77%) Cisco
14 34 (19.77%) Android
15 32 (18.60%) DNS
16 31 (18.02%) TCP/IP
16 31 (18.02%) Microsoft Certification
16 31 (18.02%) LAN
17 29 (16.86%) VMware
18 28 (16.28%) Citrix
19 26 (15.12%) VMware Infrastructure
20 25 (14.53%) PowerShell
20 25 (14.53%) Windows Server 2008
21 24 (13.95%) VPN
22 23 (13.37%) WAN
23 22 (12.79%) Blackberry
24 21 (12.21%) DHCP
25 20 (11.63%) Video Conferencing
26 19 (11.05%) Mobile Device Management

Desktop Support Skill Set
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (33.14%) MS Exchange
2 16 (9.30%) Skype for Business
3 14 (8.14%) Exchange Server 2010
4 8 (4.65%) SharePoint
5 6 (3.49%) Blackberry Enterprise Server
6 5 (2.91%) Exchange Server 2013
7 3 (1.74%) Exchange Server 2007
8 2 (1.16%) IIS
9 1 (0.58%) Exchange Server 2003
Applications
1 98 (56.98%) Microsoft Office
2 15 (8.72%) Microsoft Excel
3 12 (6.98%) Microsoft PowerPoint
Business Applications
1 8 (4.65%) Eikon
2 4 (2.33%) Remedy ITSM
3 2 (1.16%) Dynamics NAV
4 1 (0.58%) Dynamics CRM
Cloud Services
1 56 (32.56%) Office 365
2 10 (5.81%) Slack
3 9 (5.23%) Microsoft Azure
4 2 (1.16%) Amazon AWS
4 2 (1.16%) Mimecast
4 2 (1.16%) OneDrive
4 2 (1.16%) SaaS
5 1 (0.58%) Azure Active Directory
5 1 (0.58%) G Suite
Communications & Networking
1 32 (18.60%) DNS
2 31 (18.02%) LAN
2 31 (18.02%) TCP/IP
3 24 (13.95%) VPN
4 23 (13.37%) WAN
5 21 (12.21%) DHCP
6 18 (10.47%) Cisco IOS
6 18 (10.47%) Firewall
7 17 (9.88%) Wireless
8 16 (9.30%) Skype
9 11 (6.40%) VoIP
10 8 (4.65%) SSL
11 7 (4.07%) FTP
11 7 (4.07%) VLAN
12 5 (2.91%) SMTP
13 3 (1.74%) SMS
14 2 (1.16%) HTTP
14 2 (1.16%) Internet
14 2 (1.16%) Intranet
14 2 (1.16%) WLAN
Database & Business Intelligence
1 7 (4.07%) SQL Server
2 1 (0.58%) MySQL
Development Applications
1 3 (1.74%) MSI
2 2 (1.16%) FrontPage
3 1 (0.58%) InstallShield
3 1 (0.58%) WinDbg
General
1 77 (44.77%) Finance
2 15 (8.72%) Law
3 14 (8.14%) Legal
4 8 (4.65%) Telecoms
5 6 (3.49%) Banking
6 3 (1.74%) Investment Banking
6 3 (1.74%) Retail
7 2 (1.16%) Advertising
7 2 (1.16%) Front Office
7 2 (1.16%) Multimedia
8 1 (0.58%) Back Office
8 1 (0.58%) Financial Institution
8 1 (0.58%) French Language
Libraries, Frameworks & Software Standards
1 5 (2.91%) LDAP
2 3 (1.74%) Software Packaging
3 2 (1.16%) HTML
4 1 (0.58%) .NET
4 1 (0.58%) COM
4 1 (0.58%) WPF
4 1 (0.58%) X-Windows
Miscellaneous
1 22 (12.79%) Blackberry
2 20 (11.63%) Video Conferencing
3 11 (6.40%) iPhone
4 10 (5.81%) Analytical Skills
4 10 (5.81%) Self-Motivation
5 7 (4.07%) Hedge funds
6 4 (2.33%) Management Information System
7 3 (1.74%) Driving Licence
7 3 (1.74%) Smartphone
8 2 (1.16%) BYOD
8 2 (1.16%) Enterprise Software
9 1 (0.58%) Client/Server
9 1 (0.58%) Fat Client
9 1 (0.58%) Fintech
9 1 (0.58%) Handset
9 1 (0.58%) iPad
9 1 (0.58%) Public Cloud
9 1 (0.58%) Replication
9 1 (0.58%) Thin Client
Operating Systems
1 149 (86.63%) Windows
2 93 (54.07%) Windows 7
3 79 (45.93%) Windows 10
4 46 (26.74%) Windows Server
5 34 (19.77%) Android
6 25 (14.53%) Windows Server 2008
7 16 (9.30%) Windows 8
8 14 (8.14%) Windows Server 2012
9 12 (6.98%) Apple iOS
10 10 (5.81%) Linux
11 6 (3.49%) Mac OS
11 6 (3.49%) Mac OS X
12 2 (1.16%) Windows Server 2003
13 1 (0.58%) Mac OS X Server
13 1 (0.58%) Unix
13 1 (0.58%) Windows Mobile
13 1 (0.58%) Windows XP
Processes & Methodologies
1 62 (36.05%) ITIL
2 19 (11.05%) Mobile Device Management
3 17 (9.88%) Problem-Solving
4 16 (9.30%) ITSM
5 14 (8.14%) Service Management
6 11 (6.40%) ITIL V3
7 9 (5.23%) Application Packaging
7 9 (5.23%) Patch Management
8 8 (4.65%) Migration
9 7 (4.07%) Incident Management
9 7 (4.07%) Kalman Filter
9 7 (4.07%) Service Delivery
10 6 (3.49%) Break/Fix
10 6 (3.49%) Change Management
10 6 (3.49%) Configuration Management
11 5 (2.91%) Document Management
11 5 (2.91%) Information Security
11 5 (2.91%) Task Automation
11 5 (2.91%) Time Management
12 4 (2.33%) Software Deployment
Programming Languages
1 25 (14.53%) PowerShell
2 7 (4.07%) SQL
3 6 (3.49%) VBScript
4 1 (0.58%) C#
Qualifications
1 31 (18.02%) Microsoft Certification
2 14 (8.14%) MCSE
3 11 (6.40%) A+ Certification
3 11 (6.40%) MCP
3 11 (6.40%) MCSA
4 10 (5.81%) Degree
5 8 (4.65%) CCNA
5 8 (4.65%) Cisco Certification
5 8 (4.65%) MCDST
6 3 (1.74%) ITIL Certification
6 3 (1.74%) MCITP
7 2 (1.16%) CCENT
7 2 (1.16%) VMware Certified Professional (VCP)
8 1 (0.58%) ACSP
8 1 (0.58%) ACTC
8 1 (0.58%) ITIL Foundation Certificate
8 1 (0.58%) MCTS
8 1 (0.58%) Numerate Degree
8 1 (0.58%) SC Cleared
8 1 (0.58%) Security Cleared
Quality Assurance & Compliance
1 5 (2.91%) SLA
2 1 (0.58%) PMO
2 1 (0.58%) QA
2 1 (0.58%) Sarbanes-Oxley
System Software
1 122 (70.93%) Active Directory
2 26 (15.12%) VMware Infrastructure
3 7 (4.07%) XenApp
4 5 (2.91%) Virtual Desktop
5 4 (2.33%) vSphere
5 4 (2.33%) XenDesktop
6 3 (1.74%) Hyper-V
6 3 (1.74%) VMware Workstation
7 2 (1.16%) Microsoft App-V
8 1 (0.58%) Terminal Services
Systems Management
1 47 (27.33%) SCCM
2 9 (5.23%) WSUS
3 6 (3.49%) AirWatch
4 3 (1.74%) Perfmon
4 3 (1.74%) Systems Management Server (SMS)
5 2 (1.16%) Microsoft Data Protection Manager
5 2 (1.16%) WMI
6 1 (0.58%) DameWare
6 1 (0.58%) Jamf Pro
Vendors
1 94 (54.65%) Microsoft
2 41 (23.84%) Apple
3 34 (19.77%) Cisco
4 29 (16.86%) VMware
5 28 (16.28%) Citrix
6 19 (11.05%) ServiceNow
7 17 (9.88%) Bloomberg
8 15 (8.72%) Reuters
9 11 (6.40%) Avaya
10 8 (4.65%) Fidessa
11 7 (4.07%) Adobe
11 7 (4.07%) HP
11 7 (4.07%) iManage
12 6 (3.49%) MobileIron
12 6 (3.49%) NetApp
12 6 (3.49%) Nimble Storage
12 6 (3.49%) Remedy
13 5 (2.91%) Ivanti
14 4 (2.33%) BMC
15 3 (1.74%) FactSet