Period
to 20 January 2019

The median annual salary for a Desktop Support was £35,000 in advertised job vacancies in Central London during the 6 months to 20 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
London > Central London
6 months to
20 Jan 2019
Same period 2018 Same period 2017
Rank 222 266 234
Rank change year-on-year +44 -32 +11
Permanent jobs requiring a Desktop Support 151 131 141
As % of all permanent IT jobs advertised in Central London 1.18% 0.90% 1.09%
As % of the Job Titles category 1.23% 0.95% 1.13%
Number of salaries quoted 117 119 132
Central London median annual salary £35,000 £33,500 £32,250
Median salary % change year-on-year +4.48% +3.88% -0.77%
10th Percentile £24,500 £22,500 £23,575
90th Percentile £53,750 £53,750 £49,750
London median annual salary £35,000 £33,000 £31,500
% change year-on-year +6.06% +4.76% -1.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Central London
Permanent vacancies in Central London with a recognized job title 12,230 13,834 12,475
% of permanent IT jobs with a recognized job title 95.72% 95.37% 96.70%
Number of salaries quoted 10,927 12,154 11,355
Central London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +3.60%
10th Percentile £35,000 £35,000 £32,500
90th Percentile £93,750 £90,000 £87,500
London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

Desktop Support
Job Vacancy Trend in Central London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for Desktop Support in Central London

Desktop Support
Salary Trend in Central London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Central London.

Salary trend for Desktop Support in Central London

Desktop Support
Salary Histogram in Central London

The salary distribution of IT jobs citing Desktop Support in Central London over the 6 months to 20 January 2019.

Salary histogram for Desktop Support in Central London

Desktop Support
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Central London region over the 6 months to 20 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 112 £35,000 - 14
City of Westminster +2 5 £36,500 -
Camden +13 2 £33,000 -12.00%
West End of London +2 2 £30,000 -20.00% 1
Lambeth - 2 £30,500 -
Southwark +83 1 £30,000 +25.00%
Desktop Support
London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Central London

For the 6 months to 20 January 2019, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Desktop Support in the job title.

1 135 (89.40%) Windows
2 97 (64.24%) Active Directory
3 89 (58.94%) Windows 10
4 87 (57.62%) Windows 7
5 80 (52.98%) ITIL
6 78 (51.66%) Microsoft
7 77 (50.99%) Microsoft Office
8 63 (41.72%) Office 365
9 52 (34.44%) Finance
10 35 (23.18%) SLA
11 33 (21.85%) Citrix
12 31 (20.53%) Windows Server
13 30 (19.87%) Android
14 25 (16.56%) Video Conferencing
15 23 (15.23%) SCCM
15 23 (15.23%) Windows Server 2008
16 21 (13.91%) Mobile Device Management
16 21 (13.91%) Management Information System
17 20 (13.25%) MS Exchange
17 20 (13.25%) Apple iOS
18 19 (12.58%) DHCP
18 19 (12.58%) Ticket Management
19 18 (11.92%) TCP/IP
19 18 (11.92%) Apple
19 18 (11.92%) Service Management
20 17 (11.26%) ISMS
20 17 (11.26%) Information Security Management
20 17 (11.26%) Security Management
20 17 (11.26%) Information Security
21 16 (10.60%) Banking

Desktop Support Skill Set
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (13.25%) MS Exchange
2 13 (8.61%) SharePoint
3 2 (1.32%) Exchange Server 2007
3 2 (1.32%) Exchange Server 2010
3 2 (1.32%) Exchange Server 2013
4 1 (0.66%) Skype for Business
Applications
1 77 (50.99%) Microsoft Office
2 5 (3.31%) Microsoft Excel
2 5 (3.31%) Microsoft PowerPoint
3 1 (0.66%) Acrobat
Business Applications
1 2 (1.32%) Remedy ITSM
Cloud Services
1 63 (41.72%) Office 365
2 6 (3.97%) Microsoft Azure
3 4 (2.65%) Amazon AWS
4 3 (1.99%) Azure Active Directory
5 1 (0.66%) Mimecast
Communications & Networking
1 19 (12.58%) DHCP
2 18 (11.92%) TCP/IP
3 15 (9.93%) DNS
4 13 (8.61%) LAN
4 13 (8.61%) WAN
5 10 (6.62%) Wireless
6 9 (5.96%) Firewall
7 8 (5.30%) VoIP
8 7 (4.64%) VPN
9 5 (3.31%) Internet
10 4 (2.65%) IP Telephony
11 3 (1.99%) Cisco IOS
11 3 (1.99%) PBX
12 2 (1.32%) PABX
12 2 (1.32%) Skype
12 2 (1.32%) VLAN
13 1 (0.66%) Fibre Channel
13 1 (0.66%) NAS
13 1 (0.66%) NetScaler
13 1 (0.66%) PCoIP
Database & Business Intelligence
1 2 (1.32%) SQL Server
2 1 (0.66%) SQL Server 2014
Development Applications
1 4 (2.65%) JIRA
2 3 (1.99%) Hudson
3 1 (0.66%) Git (software)
General
1 52 (34.44%) Finance
2 16 (10.60%) Banking
3 14 (9.27%) Telecoms
4 13 (8.61%) Law
5 5 (3.31%) Back Office
5 5 (3.31%) Legal
6 2 (1.32%) Investment Banking
6 2 (1.32%) Japanese Language
7 1 (0.66%) Marketing
7 1 (0.66%) Retail
Miscellaneous
1 25 (16.56%) Video Conferencing
2 21 (13.91%) Management Information System
3 15 (9.93%) Blackberry
4 10 (6.62%) Analytical Skills
5 9 (5.96%) iPad
6 8 (5.30%) Eurex
6 8 (5.30%) Mobile App
7 7 (4.64%) iPhone
8 6 (3.97%) Fat Client
8 6 (3.97%) Smartphone
8 6 (3.97%) Thin Client
9 3 (1.99%) Mobile Computing
9 3 (1.99%) Self-Motivation
10 1 (0.66%) Client/Server
10 1 (0.66%) Driving Licence
10 1 (0.66%) Fintech
10 1 (0.66%) Fixed Income
10 1 (0.66%) Handset
10 1 (0.66%) Hedge funds
10 1 (0.66%) Virtual Team
Operating Systems
1 135 (89.40%) Windows
2 89 (58.94%) Windows 10
3 87 (57.62%) Windows 7
4 31 (20.53%) Windows Server
5 30 (19.87%) Android
6 23 (15.23%) Windows Server 2008
7 20 (13.25%) Apple iOS
8 16 (10.60%) Windows Server 2012
9 11 (7.28%) Windows 8
10 9 (5.96%) Linux
10 9 (5.96%) Mac OS
10 9 (5.96%) Mac OS X
11 6 (3.97%) Windows Server 2003
Processes & Methodologies
1 80 (52.98%) ITIL
2 21 (13.91%) Mobile Device Management
3 19 (12.58%) Ticket Management
4 18 (11.92%) Service Management
5 17 (11.26%) Information Security
5 17 (11.26%) Information Security Management
5 17 (11.26%) ISMS
5 17 (11.26%) Security Management
6 16 (10.60%) Problem-Solving
7 11 (7.28%) Asset Management
7 11 (7.28%) Patch Management
8 9 (5.96%) Document Management
8 9 (5.96%) Service Delivery
9 8 (5.30%) Line Management
9 8 (5.30%) Software Deployment
10 7 (4.64%) ITIL V3
11 6 (3.97%) Antivirus Management
11 6 (3.97%) Root Cause Analysis
12 5 (3.31%) Change Management
12 5 (3.31%) Infrastructure Engineering
Programming Languages
1 8 (5.30%) PowerShell
2 1 (0.66%) Python
2 1 (0.66%) SQL
Qualifications
1 8 (5.30%) Degree
2 6 (3.97%) Microsoft Certification
3 4 (2.65%) ITIL Foundation Certificate
3 4 (2.65%) MCDST
4 3 (1.99%) ACSP
5 2 (1.32%) ITIL Certification
6 1 (0.66%) A+ Certification
6 1 (0.66%) CCNA
6 1 (0.66%) Cisco Certification
6 1 (0.66%) HND
6 1 (0.66%) MCP
6 1 (0.66%) MCSE
6 1 (0.66%) SC Cleared
6 1 (0.66%) Security Cleared
Quality Assurance & Compliance
1 35 (23.18%) SLA
2 2 (1.32%) GDPR
System Software
1 97 (64.24%) Active Directory
2 9 (5.96%) VMware Infrastructure
3 6 (3.97%) BitLocker
4 3 (1.99%) Terminal Server
5 2 (1.32%) XenApp
6 1 (0.66%) Hyper-V
6 1 (0.66%) VMware Workstation
6 1 (0.66%) vSphere
Systems Management
1 23 (15.23%) SCCM
2 6 (3.97%) Microsoft Intune
3 4 (2.65%) Symantec Endpoint Protection
3 4 (2.65%) WSUS
4 2 (1.32%) AirWatch
4 2 (1.32%) Backup Exec
4 2 (1.32%) HP SIM
5 1 (0.66%) Ansible
5 1 (0.66%) Nagios
5 1 (0.66%) Opscode Chef
5 1 (0.66%) XenMobile
Vendors
1 78 (51.66%) Microsoft
2 33 (21.85%) Citrix
3 18 (11.92%) Apple
4 11 (7.28%) Cisco
5 10 (6.62%) Bloomberg
5 10 (6.62%) VMware
6 9 (5.96%) Reuters
7 8 (5.30%) CQG
7 8 (5.30%) FFastFill
7 8 (5.30%) Fidessa
7 8 (5.30%) Ivanti
8 7 (4.64%) MobileIron
9 6 (3.97%) McAfee
9 6 (3.97%) Okta
9 6 (3.97%) Remedy
10 5 (3.31%) Samsung
10 5 (3.31%) ServiceNow
11 4 (2.65%) HP
11 4 (2.65%) Symantec
12 3 (1.99%) Sophos