Period
to 28 October 2020

The median annual salary for a Desktop Support was £35,000 in advertised job vacancies in Central London during the 6 months to 28 October 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
London > Central London
6 months to
28 Oct 2020
Same period 2019 Same period 2018
Rank 172 260 246
Rank change year-on-year +88 -14 +6
Permanent jobs requiring a Desktop Support 36 114 151
As % of all permanent jobs advertised in Central London 0.86% 0.90% 1.07%
As % of the Job Titles category 0.92% 0.94% 1.11%
Number of salaries quoted 30 90 134
Median annual salary £35,000 £34,000 £32,500
Median salary % change year-on-year +2.94% +4.62% -
10th Percentile £27,375 £24,975 £22,500
90th Percentile £45,250 £52,500 £45,875
London median annual salary £35,000 £35,000 £35,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Central London
Permanent vacancies in Central London with a recognized job title 3,917 12,151 13,544
% of permanent IT jobs with a recognized job title 93.44% 95.52% 95.95%
Number of salaries quoted 3,423 10,677 12,101
Median annual salary £67,500 £65,000 £62,500
Median salary % change year-on-year +3.85% +4.00% +4.60%
10th Percentile £42,500 £35,900 £33,750
90th Percentile £97,500 £95,000 £92,500
London median annual salary £67,500 £62,500 £60,000
% change year-on-year +8.00% +4.17% -

Desktop Support
Job Vacancy Trend in Central London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for Desktop Support in Central London

Desktop Support
Salary Trend in Central London

3-month moving average salary quoted in jobs citing Desktop Support in Central London.

Salary trend for Desktop Support in Central London

Desktop Support
Salary Histogram in Central London

Salary distribution for jobs citing Desktop Support in Central London over the 6 months to 28 October 2020.

Salary histogram for Desktop Support in Central London

Desktop Support
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Central London region over the 6 months to 28 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +71 36 £35,000 +7.69% 2
Desktop Support
London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Central London

For the 6 months to 28 October 2020, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Desktop Support in the job title.

1 33 (91.67%) Windows
2 30 (83.33%) Microsoft
3 29 (80.56%) Windows 10
4 27 (75.00%) Active Directory
5 25 (69.44%) Office 365
6 23 (63.89%) Finance
6 23 (63.89%) Microsoft Certification
6 23 (63.89%) Microsoft Office
7 19 (52.78%) Management Information System
8 5 (13.89%) CMDB
8 5 (13.89%) ITIL
8 5 (13.89%) MCP
8 5 (13.89%) MCSE
8 5 (13.89%) MCSA
8 5 (13.89%) HP
8 5 (13.89%) Dell
8 5 (13.89%) Windows XP
8 5 (13.89%) Windows 7
8 5 (13.89%) SC Cleared
8 5 (13.89%) CTC Cleared
8 5 (13.89%) Security Cleared
9 4 (11.11%) iManage
9 4 (11.11%) Problem-Solving
9 4 (11.11%) MS Exchange
9 4 (11.11%) Law
10 3 (8.33%) Legal
10 3 (8.33%) Document Management
10 3 (8.33%) Banking
11 2 (5.56%) Line Management
11 2 (5.56%) Video Conferencing

Desktop Support Skill Set
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.11%) MS Exchange
2 1 (2.78%) Exchange Server 2013
2 1 (2.78%) SharePoint
Applications
1 23 (63.89%) Microsoft Office
2 1 (2.78%) Microsoft Excel
2 1 (2.78%) Microsoft PowerPoint
Cloud Services
1 25 (69.44%) Office 365
2 1 (2.78%) Mimecast
2 1 (2.78%) Slack
Communications & Networking
1 1 (2.78%) Cisco IOS
1 1 (2.78%) PBX
1 1 (2.78%) TCP/IP
1 1 (2.78%) Wireless
Development Applications
1 1 (2.78%) JIRA
General
1 23 (63.89%) Finance
2 4 (11.11%) Law
3 3 (8.33%) Banking
3 3 (8.33%) Legal
Libraries, Frameworks & Software Standards
1 1 (2.78%) Software Packaging
Miscellaneous
1 19 (52.78%) Management Information System
2 5 (13.89%) CMDB
3 2 (5.56%) Video Conferencing
4 1 (2.78%) Blackberry
4 1 (2.78%) iPhone
4 1 (2.78%) Mobile App
4 1 (2.78%) Self-Motivation
4 1 (2.78%) Smartphone
Operating Systems
1 33 (91.67%) Windows
2 29 (80.56%) Windows 10
3 5 (13.89%) Windows 7
3 5 (13.89%) Windows XP
4 2 (5.56%) Android
4 2 (5.56%) Linux
5 1 (2.78%) Mac OS
Processes & Methodologies
1 5 (13.89%) ITIL
2 4 (11.11%) Problem-Solving
3 3 (8.33%) Document Management
4 2 (5.56%) Line Management
5 1 (2.78%) Antivirus Management
5 1 (2.78%) BCP
5 1 (2.78%) Business Continuity
5 1 (2.78%) Business Continuity Planning
5 1 (2.78%) Contingency Planning
5 1 (2.78%) Deployment Automation
5 1 (2.78%) Incident Management
5 1 (2.78%) Mentoring
5 1 (2.78%) Mobile Device Management
5 1 (2.78%) Patch Management
5 1 (2.78%) Project Management
5 1 (2.78%) Quantitative Trading
5 1 (2.78%) Service Management
5 1 (2.78%) Software Deployment
Qualifications
1 23 (63.89%) Microsoft Certification
2 5 (13.89%) CTC Cleared
2 5 (13.89%) MCP
2 5 (13.89%) MCSA
2 5 (13.89%) MCSE
2 5 (13.89%) SC Cleared
2 5 (13.89%) Security Cleared
3 1 (2.78%) Avaya Certification
3 1 (2.78%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 27 (75.00%) Active Directory
2 1 (2.78%) BitLocker
2 1 (2.78%) VMware Infrastructure
Systems Management
1 2 (5.56%) Microsoft Intune
2 1 (2.78%) Cisco CUCM
2 1 (2.78%) Jamf Pro
2 1 (2.78%) SCCM
Vendors
1 30 (83.33%) Microsoft
2 5 (13.89%) Dell
2 5 (13.89%) HP
3 4 (11.11%) iManage
4 2 (5.56%) Cisco
5 1 (2.78%) Aderant
5 1 (2.78%) Apple
5 1 (2.78%) Atlassian
5 1 (2.78%) Avaya
5 1 (2.78%) Bloomberg
5 1 (2.78%) Intapp
5 1 (2.78%) Ivanti
5 1 (2.78%) McAfee
5 1 (2.78%) Okta
5 1 (2.78%) TOWER Software
5 1 (2.78%) VMware