Period
to 26 April 2018

The median annual salary for a Desktop Support was £35,000 in advertised job vacancies in Central London during the 6 months to 26 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
London > Central London
6 months to
26 Apr 2018
Same period 2017 Same period 2016
Rank 237 229 231
Rank change year-on-year -8 +2 -12
Permanent jobs requiring a Desktop Support 173 147 203
As % of all permanent IT jobs advertised in Central London 1.14% 1.18% 1.19%
As % of the Job Titles category 1.19% 1.22% 1.24%
Number of salaries quoted 158 133 173
Central London median annual salary £35,000 £35,000 £32,500
Median salary % change year-on-year - +7.69% -7.14%
10th Percentile £25,875 £25,550 £25,800
90th Percentile £61,625 £67,000 £51,250
London median annual salary £37,500 £32,500 £32,500
% change year-on-year +15.38% - +1.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Central London
Permanent vacancies in Central London with a recognized job title 14,540 12,077 16,398
% of permanent IT jobs with a recognized job title 95.94% 96.78% 96.21%
Number of salaries quoted 12,651 10,984 14,692
Central London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £32,500 £32,500
90th Percentile £91,250 £88,750 £87,500
London median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -

Desktop Support
Job Vacancy Trend in Central London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for Desktop Support in Central London

Desktop Support
Salary Trend in Central London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Central London.

Salary trend for Desktop Support in Central London

Desktop Support
Salary Histogram in Central London

The salary distribution of IT jobs citing Desktop Support in Central London over the 6 months to 26 April 2018.

Salary histogram for Desktop Support in Central London

Desktop Support
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Central London region over the 6 months to 26 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 125 £35,000 -5.41% 17
Camden -2 6 £31,000 -54.07%
City of Westminster +1 5 £70,000 +122.22%
West End of London -19 4 £33,750 +8.87% 2
Southwark -93 2 £28,000 -30.00%
Kensington and Chelsea - 1 £29,500 -
Desktop Support
London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Central London

For the 6 months to 26 April 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Desktop Support in the job title.

1 138 (79.77%) Windows
2 131 (75.72%) Active Directory
3 96 (55.49%) Microsoft
4 88 (50.87%) Microsoft Office
5 81 (46.82%) Windows 7
6 74 (42.77%) Finance
7 68 (39.31%) ITIL
8 62 (35.84%) Office 365
9 61 (35.26%) Windows 10
10 46 (26.59%) SCCM
11 44 (25.43%) MS Exchange
12 40 (23.12%) Microsoft Certification
13 36 (20.81%) Citrix
13 36 (20.81%) VMware
14 35 (20.23%) Apple
15 33 (19.08%) Android
16 32 (18.50%) Blackberry
16 32 (18.50%) Windows Server
17 28 (16.18%) TCP/IP
18 27 (15.61%) VMware Infrastructure
19 23 (13.29%) Cisco
20 22 (12.72%) DNS
20 22 (12.72%) LAN
21 20 (11.56%) iPhone
21 20 (11.56%) Windows Server 2008
21 20 (11.56%) Mobile Device Management
22 19 (10.98%) WAN
23 18 (10.40%) Adobe
23 18 (10.40%) Law
23 18 (10.40%) Legal

Desktop Support Skill Set
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (25.43%) MS Exchange
2 14 (8.09%) Exchange Server 2010
3 12 (6.94%) Exchange Server 2013
4 11 (6.36%) Skype for Business
5 5 (2.89%) Blackberry Enterprise Server
6 3 (1.73%) IIS
6 3 (1.73%) SharePoint
7 1 (0.58%) Exchange Server 2007
Applications
1 88 (50.87%) Microsoft Office
2 12 (6.94%) Microsoft Excel
3 9 (5.20%) Microsoft PowerPoint
4 2 (1.16%) MS Visio
5 1 (0.58%) Acrobat
Business Applications
1 3 (1.73%) Carpe Diem
2 2 (1.16%) Eikon
3 1 (0.58%) Dynamics CRM
3 1 (0.58%) Remedy ITSM
Cloud Services
1 62 (35.84%) Office 365
2 9 (5.20%) Microsoft Azure
3 6 (3.47%) Slack
4 5 (2.89%) Amazon AWS
5 4 (2.31%) OneDrive
5 4 (2.31%) SaaS
6 3 (1.73%) G Suite
7 1 (0.58%) Adobe Creative Cloud
7 1 (0.58%) Mimecast
Communications & Networking
1 28 (16.18%) TCP/IP
2 22 (12.72%) DNS
2 22 (12.72%) LAN
3 19 (10.98%) WAN
4 16 (9.25%) Firewall
5 15 (8.67%) DHCP
5 15 (8.67%) VPN
6 13 (7.51%) Wireless
7 10 (5.78%) Cisco IOS
7 10 (5.78%) Skype
8 8 (4.62%) VoIP
9 7 (4.05%) VLAN
10 5 (2.89%) SSL
11 3 (1.73%) FTP
11 3 (1.73%) Remote Desktop
11 3 (1.73%) Wi-Fi
11 3 (1.73%) WLAN
12 2 (1.16%) HTTP
12 2 (1.16%) IPsec
12 2 (1.16%) SMS
Database & Business Intelligence
1 13 (7.51%) SQL Server
2 1 (0.58%) MongoDB
Development Applications
1 8 (4.62%) FrontPage
2 3 (1.73%) MSI
3 2 (1.16%) WinDbg
4 1 (0.58%) InstallShield
General
1 74 (42.77%) Finance
2 18 (10.40%) Law
2 18 (10.40%) Legal
3 9 (5.20%) Telecoms
4 8 (4.62%) Banking
4 8 (4.62%) Multimedia
5 4 (2.31%) Publishing
6 3 (1.73%) Advertising
7 2 (1.16%) Back Office
7 2 (1.16%) Front Office
8 1 (0.58%) Financial Institution
8 1 (0.58%) Investment Banking
8 1 (0.58%) Retail
Libraries, Frameworks & Software Standards
1 9 (5.20%) HTML
2 3 (1.73%) .NET
3 2 (1.16%) LDAP
4 1 (0.58%) Angular 2
4 1 (0.58%) AngularJS
4 1 (0.58%) ASP.NET
4 1 (0.58%) COM
4 1 (0.58%) CSS
4 1 (0.58%) Node.js
Miscellaneous
1 32 (18.50%) Blackberry
2 20 (11.56%) iPhone
3 14 (8.09%) Smartphone
3 14 (8.09%) Video Conferencing
4 9 (5.20%) Analytical Skills
5 5 (2.89%) Hedge funds
5 5 (2.89%) Management Information System
5 5 (2.89%) STB
6 3 (1.73%) Self-Motivation
7 2 (1.16%) BYOD
7 2 (1.16%) Driving Licence
7 2 (1.16%) Fat Client
7 2 (1.16%) Fintech
7 2 (1.16%) Public Cloud
7 2 (1.16%) Thin Client
8 1 (0.58%) Derivative
8 1 (0.58%) Enterprise Storage
8 1 (0.58%) Handset
8 1 (0.58%) iPad
8 1 (0.58%) Replication
Operating Systems
1 138 (79.77%) Windows
2 81 (46.82%) Windows 7
3 61 (35.26%) Windows 10
4 33 (19.08%) Android
5 32 (18.50%) Windows Server
6 20 (11.56%) Windows Server 2008
7 15 (8.67%) Mac OS X
8 14 (8.09%) Mac OS
8 14 (8.09%) Windows 8
9 13 (7.51%) Windows Server 2012
10 11 (6.36%) Apple iOS
11 9 (5.20%) Linux
12 2 (1.16%) Windows Server 2003
13 1 (0.58%) Mac OS X Server
13 1 (0.58%) Unix
13 1 (0.58%) Windows Mobile
13 1 (0.58%) Windows XP
Processes & Methodologies
1 68 (39.31%) ITIL
2 20 (11.56%) Mobile Device Management
3 16 (9.25%) Problem-Solving
4 14 (8.09%) ITSM
4 14 (8.09%) Service Delivery
5 11 (6.36%) Document Management
6 10 (5.78%) Patch Management
7 9 (5.20%) Service Management
8 8 (4.62%) Application Packaging
9 7 (4.05%) Decision-Making
9 7 (4.05%) Disaster Recovery
9 7 (4.05%) Incident Management
10 6 (3.47%) Investment Management
11 5 (2.89%) BCP
11 5 (2.89%) Business Continuity
11 5 (2.89%) Desktop Virtualisation
11 5 (2.89%) ITIL V3
11 5 (2.89%) Malware Detection/Protection
11 5 (2.89%) Project Management
12 4 (2.31%) Security Management
Programming Languages
1 15 (8.67%) PowerShell
2 6 (3.47%) VBScript
3 5 (2.89%) SQL
4 2 (1.16%) C#
4 2 (1.16%) Java
4 2 (1.16%) Python
5 1 (0.58%) JavaScript
5 1 (0.58%) Perl
5 1 (0.58%) PHP
5 1 (0.58%) VB
5 1 (0.58%) VB.NET
Qualifications
1 40 (23.12%) Microsoft Certification
2 13 (7.51%) A+ Certification
2 13 (7.51%) MCSE
3 11 (6.36%) MCDST
4 10 (5.78%) MCSA
5 8 (4.62%) Cisco Certification
5 8 (4.62%) MCITP
5 8 (4.62%) MCP
6 7 (4.05%) Degree
7 6 (3.47%) CCNA
7 6 (3.47%) ITIL Foundation Certificate
8 4 (2.31%) ITIL Certification
9 2 (1.16%) CCENT
9 2 (1.16%) PMI Certification
9 2 (1.16%) PMP
9 2 (1.16%) VMware Certified Professional (VCP)
10 1 (0.58%) ACSP
10 1 (0.58%) ACTC
10 1 (0.58%) CCA
10 1 (0.58%) Network+ Certification
Quality Assurance & Compliance
1 5 (2.89%) SLA
2 3 (1.73%) QA
3 2 (1.16%) Cyber Essentials
3 2 (1.16%) Cyber Essentials PLUS
3 2 (1.16%) ISO/IEC 27001
4 1 (0.58%) PMO
4 1 (0.58%) Sarbanes-Oxley
System Software
1 131 (75.72%) Active Directory
2 27 (15.61%) VMware Infrastructure
3 8 (4.62%) XenApp
4 5 (2.89%) BitLocker
4 5 (2.89%) Microsoft App-V
4 5 (2.89%) Virtual Desktop
4 5 (2.89%) vSphere
4 5 (2.89%) XenDesktop
5 4 (2.31%) Hyper-V
6 3 (1.73%) VMware Workstation
7 2 (1.16%) Terminal Services
8 1 (0.58%) Firmware
8 1 (0.58%) Terminal Server
8 1 (0.58%) VMware ESXi
8 1 (0.58%) Xen
8 1 (0.58%) XenServer
Systems Management
1 46 (26.59%) SCCM
2 6 (3.47%) WSUS
3 4 (2.31%) AirWatch
3 4 (2.31%) Perfmon
4 2 (1.16%) McAfee ePO
4 2 (1.16%) Systems Management Server (SMS)
4 2 (1.16%) WMI
5 1 (0.58%) Ansible
5 1 (0.58%) DameWare
5 1 (0.58%) Jamf Pro
5 1 (0.58%) MaaS360
5 1 (0.58%) Norton AntiVirus
5 1 (0.58%) SCOM
5 1 (0.58%) SCOrch
5 1 (0.58%) vCenter Server
5 1 (0.58%) vRealize
5 1 (0.58%) vRealize Orchestrator
Vendors
1 96 (55.49%) Microsoft
2 36 (20.81%) Citrix
2 36 (20.81%) VMware
3 35 (20.23%) Apple
4 23 (13.29%) Cisco
5 18 (10.40%) Adobe
6 16 (9.25%) iManage
7 14 (8.09%) ServiceNow
8 13 (7.51%) Avaya
9 9 (5.20%) Bloomberg
9 9 (5.20%) HP
10 8 (4.62%) Interwoven
11 7 (4.05%) Reuters
12 6 (3.47%) NetApp
12 6 (3.47%) Symantec
13 5 (2.89%) Ivanti
14 4 (2.31%) Lumension
14 4 (2.31%) Nimble Storage
15 3 (1.73%) Google
15 3 (1.73%) MobileIron