Period
to 16 October 2018

The median annual salary for a Desktop Support was £32,500 in advertised job vacancies in Central London during the 6 months to 16 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
London > Central London
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 216 208 225
Rank change year-on-year -8 +17 +30
Permanent jobs requiring a Desktop Support 178 154 197
As % of all permanent IT jobs advertised in Central London 1.26% 1.25% 1.32%
As % of the Job Titles category 1.31% 1.31% 1.37%
Number of salaries quoted 158 148 184
Central London median annual salary £32,500 £32,500 £32,500
10th Percentile £22,500 £22,925 £23,725
90th Percentile £61,250 £47,000 £50,925
London median annual salary £38,000 £32,500 £32,500
% change year-on-year +16.92% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Central London
Permanent vacancies in Central London with a recognized job title 13,561 11,758 14,345
% of permanent IT jobs with a recognized job title 95.99% 95.34% 96.29%
Number of salaries quoted 12,131 10,650 13,012
Central London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £33,750 £33,500 £32,500
90th Percentile £92,500 £91,250 £86,250
London median annual salary £60,000 £60,000 £57,500
% change year-on-year - +4.35% +4.55%

Desktop Support
Job Vacancy Trend in Central London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for Desktop Support in Central London

Desktop Support
Salary Trend in Central London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Central London.

Salary trend for Desktop Support in Central London

Desktop Support
Salary Histogram in Central London

The salary distribution of IT jobs citing Desktop Support in Central London over the 6 months to 16 October 2018.

Salary histogram for Desktop Support in Central London

Desktop Support
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Central London region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +10 140 £32,500 -8.45% 21
City of Westminster +10 4 £36,500 -
West End of London -29 2 £30,000 +3.45% 2
Camden -1 1 £30,000 +3.45%
Southwark -9 1 £30,000 +30.43%
Lambeth - 1 £26,500 -
Desktop Support
London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Central London

For the 6 months to 16 October 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring Desktop Support in the job title.

1 156 (87.64%) Windows
2 115 (64.61%) Active Directory
3 110 (61.80%) Microsoft
4 101 (56.74%) Microsoft Office
5 97 (54.49%) Windows 7
6 86 (48.31%) Windows 10
7 83 (46.63%) Finance
8 73 (41.01%) ITIL
9 56 (31.46%) Office 365
10 51 (28.65%) SCCM
11 45 (25.28%) MS Exchange
12 43 (24.16%) Windows Server
13 35 (19.66%) Apple
14 33 (18.54%) Citrix
15 28 (15.73%) Service Management
16 27 (15.17%) Cisco
17 25 (14.04%) Android
17 25 (14.04%) TCP/IP
18 24 (13.48%) PowerShell
19 22 (12.36%) DNS
19 22 (12.36%) VMware
20 21 (11.80%) Video Conferencing
20 21 (11.80%) Windows Server 2008
20 21 (11.80%) Problem-Solving
21 20 (11.24%) Banking
21 20 (11.24%) LAN
22 19 (10.67%) VPN
22 19 (10.67%) Microsoft Certification
22 19 (10.67%) VMware Infrastructure
23 18 (10.11%) SLA

Desktop Support Skill Set
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (25.28%) MS Exchange
2 14 (7.87%) SharePoint
3 9 (5.06%) Exchange Server 2010
3 9 (5.06%) Skype for Business
4 3 (1.69%) Exchange Server 2007
5 2 (1.12%) Blackberry Enterprise Server
5 2 (1.12%) Exchange Server 2013
6 1 (0.56%) Exchange Server 2003
Applications
1 101 (56.74%) Microsoft Office
2 13 (7.30%) Microsoft Excel
2 13 (7.30%) Microsoft PowerPoint
3 4 (2.25%) MS Visio
4 1 (0.56%) Acrobat
Business Applications
1 7 (3.93%) Eikon
2 6 (3.37%) Remedy ITSM
3 2 (1.12%) Dynamics NAV
Cloud Services
1 56 (31.46%) Office 365
2 8 (4.49%) Microsoft Azure
3 6 (3.37%) Slack
4 4 (2.25%) Amazon AWS
5 3 (1.69%) Mimecast
6 2 (1.12%) OneDrive
7 1 (0.56%) Azure Active Directory
Communications & Networking
1 25 (14.04%) TCP/IP
2 22 (12.36%) DNS
3 20 (11.24%) LAN
4 19 (10.67%) VPN
5 18 (10.11%) Wireless
6 16 (8.99%) DHCP
7 14 (7.87%) Firewall
7 14 (7.87%) WAN
8 12 (6.74%) Cisco IOS
9 10 (5.62%) Skype
10 8 (4.49%) VoIP
11 6 (3.37%) SSL
12 5 (2.81%) FTP
12 5 (2.81%) Internet
12 5 (2.81%) SMTP
13 3 (1.69%) VLAN
14 2 (1.12%) Intranet
14 2 (1.12%) IP Telephony
14 2 (1.12%) SAN
15 1 (0.56%) PBX
Database & Business Intelligence
1 5 (2.81%) SQL Server
2 1 (0.56%) MySQL
2 1 (0.56%) SQL Server 2012
2 1 (0.56%) SQL Server 2014
2 1 (0.56%) SQL Server 2016
Development Applications
1 2 (1.12%) MSI
2 1 (0.56%) Git (software)
2 1 (0.56%) Hudson
2 1 (0.56%) WinDbg
General
1 83 (46.63%) Finance
2 20 (11.24%) Banking
3 16 (8.99%) Law
4 13 (7.30%) Telecoms
5 11 (6.18%) Legal
6 4 (2.25%) Investment Banking
7 2 (1.12%) Retail
8 1 (0.56%) Back Office
8 1 (0.56%) French Language
Libraries, Frameworks & Software Standards
1 5 (2.81%) LDAP
2 3 (1.69%) Software Packaging
3 1 (0.56%) .NET
3 1 (0.56%) COM
3 1 (0.56%) WPF
3 1 (0.56%) X-Windows
Miscellaneous
1 21 (11.80%) Video Conferencing
2 12 (6.74%) Analytical Skills
3 10 (5.62%) Blackberry
4 9 (5.06%) Self-Motivation
5 7 (3.93%) iPhone
6 5 (2.81%) Hedge funds
6 5 (2.81%) iPad
7 4 (2.25%) Mobile App
7 4 (2.25%) Smartphone
8 3 (1.69%) Management Information System
9 2 (1.12%) BYOD
9 2 (1.12%) Client/Server
9 2 (1.12%) Computer Science
9 2 (1.12%) Driving Licence
9 2 (1.12%) Enterprise Software
9 2 (1.12%) Fat Client
9 2 (1.12%) Fintech
9 2 (1.12%) Thin Client
10 1 (0.56%) Data Centre
10 1 (0.56%) User Experience
Operating Systems
1 156 (87.64%) Windows
2 97 (54.49%) Windows 7
3 86 (48.31%) Windows 10
4 43 (24.16%) Windows Server
5 25 (14.04%) Android
6 21 (11.80%) Windows Server 2008
7 16 (8.99%) Windows Server 2012
8 14 (7.87%) Windows 8
9 11 (6.18%) Linux
10 10 (5.62%) Apple iOS
11 9 (5.06%) Mac OS X
12 2 (1.12%) Mac OS
12 2 (1.12%) Windows XP
13 1 (0.56%) Windows Server 2003
Processes & Methodologies
1 73 (41.01%) ITIL
2 28 (15.73%) Service Management
3 21 (11.80%) Problem-Solving
4 15 (8.43%) ITIL V3
5 14 (7.87%) ITSM
5 14 (7.87%) Mobile Device Management
6 13 (7.30%) Patch Management
7 10 (5.62%) Application Packaging
7 10 (5.62%) Service Delivery
8 7 (3.93%) Change Management
8 7 (3.93%) Incident Management
8 7 (3.93%) Migration
9 6 (3.37%) Asset Management
9 6 (3.37%) Break/Fix
9 6 (3.37%) Configuration Management
9 6 (3.37%) Software Deployment
10 5 (2.81%) Creative Thinking
10 5 (2.81%) Kalman Filter
10 5 (2.81%) Root Cause Analysis
10 5 (2.81%) Ticket Management
Programming Languages
1 24 (13.48%) PowerShell
2 4 (2.25%) SQL
2 4 (2.25%) VBScript
3 1 (0.56%) C#
3 1 (0.56%) Python
Qualifications
1 19 (10.67%) Microsoft Certification
2 8 (4.49%) MCSE
3 7 (3.93%) MCDST
4 6 (3.37%) Degree
4 6 (3.37%) MCP
5 5 (2.81%) A+ Certification
5 5 (2.81%) ITIL Certification
6 4 (2.25%) CCNA
6 4 (2.25%) Cisco Certification
6 4 (2.25%) MCSA
7 2 (1.12%) ITIL Foundation Certificate
8 1 (0.56%) ACMT
8 1 (0.56%) ACSP
8 1 (0.56%) HND
8 1 (0.56%) MCITP
8 1 (0.56%) Numerate Degree
8 1 (0.56%) SC Cleared
8 1 (0.56%) Security Cleared
8 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 18 (10.11%) SLA
System Software
1 115 (64.61%) Active Directory
2 19 (10.67%) VMware Infrastructure
3 7 (3.93%) XenApp
4 4 (2.25%) XenDesktop
5 3 (1.69%) BitLocker
5 3 (1.69%) Terminal Server
5 3 (1.69%) Virtual Desktop
6 2 (1.12%) Hyper-V
6 2 (1.12%) Microsoft App-V
6 2 (1.12%) vSphere
7 1 (0.56%) VMware ESXi
7 1 (0.56%) VMware Workstation
Systems Management
1 51 (28.65%) SCCM
2 12 (6.74%) WSUS
3 2 (1.12%) AirWatch
3 2 (1.12%) Jamf Pro
3 2 (1.12%) Microsoft Data Protection Manager
3 2 (1.12%) Microsoft Intune
4 1 (0.56%) Ansible
4 1 (0.56%) McAfee ePO
4 1 (0.56%) Nagios
4 1 (0.56%) Norton AntiVirus
4 1 (0.56%) Opscode Chef
4 1 (0.56%) Perfmon
4 1 (0.56%) SCOrch
4 1 (0.56%) Symantec Endpoint Protection
4 1 (0.56%) Systems Management Server (SMS)
4 1 (0.56%) vRealize
4 1 (0.56%) vRealize Orchestrator
4 1 (0.56%) XenMobile
Vendors
1 110 (61.80%) Microsoft
2 35 (19.66%) Apple
3 33 (18.54%) Citrix
4 27 (15.17%) Cisco
5 22 (12.36%) VMware
6 15 (8.43%) ServiceNow
7 12 (6.74%) Bloomberg
8 11 (6.18%) Reuters
9 9 (5.06%) Remedy
10 8 (4.49%) Fidessa
11 7 (3.93%) Avaya
11 7 (3.93%) Ivanti
11 7 (3.93%) MobileIron
12 6 (3.37%) iManage
13 5 (2.81%) Sony
14 4 (2.25%) BMC
15 3 (1.69%) Intapp
15 3 (1.69%) McAfee
15 3 (1.69%) Sophos
16 2 (1.12%) Aderant