Period
to 17 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 August 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
London > Central London
6 months to
17 Aug 2019
Same period 2018 Same period 2017
Rank 47 41 24
Rank change year-on-year -6 -17 0
Permanent jobs citing ITIL 662 816 913
As % of all permanent IT jobs advertised in Central London 5.08% 5.76% 7.33%
As % of the Processes & Methodologies category 5.47% 6.19% 7.94%
Number of salaries quoted 557 731 818
Central London median annual salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.53% -5.00% -
10th Percentile £30,000 £27,000 £28,425
90th Percentile £82,500 £78,750 £77,500
London median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +5.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for process or methodology skills.

All Process and Methodology Skills
Central London
Permanent vacancies with a requirement for process or methodology skills 12,108 13,188 11,498
As % of all permanent IT jobs advertised in Central London 92.89% 93.02% 92.35%
Number of salaries quoted 10,743 11,678 10,371
Central London median annual salary £65,000 £62,500 £60,000
Median salary % change year-on-year +4.00% +4.17% +4.35%
10th Percentile £37,500 £36,000 £35,000
90th Percentile £95,000 £92,500 £91,250
London median annual salary £65,000 £61,500 £60,000
% change year-on-year +5.69% +2.50% +4.35%

ITIL
Job Vacancy Trend in Central London

Job postings citing ITIL as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for ITIL in Central London

ITIL
Salary Trend in Central London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Central London.

Salary trend for ITIL in Central London

ITIL
Salary Histogram in Central London

The salary distribution of IT jobs citing ITIL in Central London over the 6 months to 17 August 2019.

Salary histogram for ITIL in Central London

ITIL
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Central London region over the 6 months to 17 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -10 492 £51,000 +7.37% 59
West End of London +13 28 £47,500 +9.20%
City of Westminster -16 8 £25,500 -59.52%
Camden -5 7 £35,000 +1.45% 1
Southwark -4 6 £24,000 -46.07%
Kensington and Chelsea -3 2 - -
ITIL
London

For the 6 months to 17 August 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region with a requirement for ITIL.

1 278 (41.99%) Windows
2 231 (34.89%) Microsoft
3 212 (32.02%) Finance
4 170 (25.68%) Active Directory
5 156 (23.56%) Office 365
6 147 (22.21%) Service Management
7 146 (22.05%) Windows Server
8 143 (21.60%) SQL
9 129 (19.49%) Service Delivery
10 122 (18.43%) Change Management
11 107 (16.16%) Microsoft Office
12 104 (15.71%) Degree
12 104 (15.71%) Problem-Solving
13 101 (15.26%) Microsoft Azure
14 93 (14.05%) SQL Server
15 85 (12.84%) Citrix
16 82 (12.39%) PowerShell
17 79 (11.93%) Windows 10
17 79 (11.93%) ITSM
18 78 (11.78%) ITIL Certification
19 76 (11.48%) SCCM
20 73 (11.03%) Agile Software Development
21 70 (10.57%) Law
21 70 (10.57%) PRINCE2
21 70 (10.57%) VMware
22 67 (10.12%) Analytical Skills
23 66 (9.97%) SLA
24 65 (9.82%) DNS
25 64 (9.67%) Management Information System
25 64 (9.67%) Problem Management

ITIL
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (8.01%) SharePoint
2 37 (5.59%) MS Exchange
3 28 (4.23%) Skype for Business
4 21 (3.17%) IIS
5 12 (1.81%) SharePoint 2010
6 11 (1.66%) Exchange Server 2013
7 9 (1.36%) CMS
7 9 (1.36%) Exchange Server 2010
8 7 (1.06%) Confluence
8 7 (1.06%) Exchange Server 2003
8 7 (1.06%) Tomcat
8 7 (1.06%) WebSphere
9 5 (0.76%) JCAPS
9 5 (0.76%) Oracle SOA Suite
10 2 (0.30%) Apache
10 2 (0.30%) Elasticsearch
10 2 (0.30%) nginx
11 1 (0.15%) BizTalk Server
11 1 (0.15%) SugarCRM
11 1 (0.15%) WordPress
Applications
1 107 (16.16%) Microsoft Office
2 20 (3.02%) Microsoft Excel
3 15 (2.27%) Microsoft PowerPoint
4 5 (0.76%) Microsoft Project
5 4 (0.60%) MS Visio
6 2 (0.30%) Acrobat
6 2 (0.30%) Spreadsheet
7 1 (0.15%) AutoCAD
7 1 (0.15%) Revit
Business Applications
1 11 (1.66%) Elite 3E
2 10 (1.51%) Remedy ITSM
3 9 (1.36%) Dynamics GP
4 6 (0.91%) Dynamics CRM
4 6 (0.91%) SAP CO
4 6 (0.91%) SAP FI
4 6 (0.91%) SAP FI/CO
4 6 (0.91%) SAP MM
4 6 (0.91%) SAP SD
5 5 (0.76%) SAP PS
6 4 (0.60%) Oracle Procure-to-Pay
7 3 (0.45%) Eloqua
8 2 (0.30%) Oracle Financials
8 2 (0.30%) SimCorp Dimension
9 1 (0.15%) Carpe Diem
9 1 (0.15%) Oracle EBS
9 1 (0.15%) Oracle EBS R12
9 1 (0.15%) Oracle ERP
9 1 (0.15%) SAP Hybris
9 1 (0.15%) SAP WM
Cloud Services
1 156 (23.56%) Office 365
2 101 (15.26%) Microsoft Azure
3 60 (9.06%) Amazon AWS
4 36 (5.44%) Power Platform
5 17 (2.57%) AWS CloudFormation
6 16 (2.42%) SaaS
7 14 (2.11%) PaaS
8 10 (1.51%) IaaS
9 8 (1.21%) Azure Active Directory
10 7 (1.06%) GitHub
10 7 (1.06%) Mimecast
11 6 (0.91%) Slack
12 5 (0.76%) Azure Data Factory
13 4 (0.60%) Google Cloud Platform
13 4 (0.60%) OneDrive
14 3 (0.45%) Adobe Analytics
14 3 (0.45%) Apigee
14 3 (0.45%) Cloud Computing
14 3 (0.45%) OpenShift
15 2 (0.30%) Dynamics 365
Communications & Networking
1 65 (9.82%) DNS
2 61 (9.21%) WAN
3 59 (8.91%) LAN
4 50 (7.55%) DHCP
4 50 (7.55%) TCP/IP
5 39 (5.89%) Firewall
5 39 (5.89%) VPN
6 31 (4.68%) Internet
6 31 (4.68%) SAN
7 30 (4.53%) Skype
8 25 (3.78%) Network Security
9 24 (3.63%) VoIP
10 23 (3.47%) Wireless
11 13 (1.96%) NAS
12 10 (1.51%) MPLS
12 10 (1.51%) Unified Communications
13 8 (1.21%) Wi-Fi
14 7 (1.06%) SSL
15 6 (0.91%) Remote Desktop
16 5 (0.76%) VLAN
Database & Business Intelligence
1 93 (14.05%) SQL Server
2 43 (6.50%) SQL Server Analysis Services
3 41 (6.19%) Data Warehouse
4 36 (5.44%) Power BI
5 28 (4.23%) SQL Server 2012
5 28 (4.23%) SQL Server Integration Services
6 25 (3.78%) SQL Server Reporting Services
7 23 (3.47%) Microsoft Analysis Services
8 21 (3.17%) PostgreSQL
9 14 (2.11%) SQL Server 2014
10 11 (1.66%) Relational Database
10 11 (1.66%) SQL Server 2016
11 9 (1.36%) SQL Server 2008
12 8 (1.21%) MySQL
12 8 (1.21%) Oracle Reports
13 6 (0.91%) BusinessObjects
14 5 (0.76%) BusinessObjects Web Intelligence
15 4 (0.60%) Oracle Database
16 3 (0.45%) Big Data
16 3 (0.45%) GIS
Development Applications
1 23 (3.47%) JIRA
2 10 (1.51%) Atlassian Bamboo
2 10 (1.51%) Bitbucket
3 8 (1.21%) Git (software)
4 7 (1.06%) Jenkins
5 6 (0.91%) Eclipse
6 5 (0.76%) Rational Rhapsody
7 4 (0.60%) Hudson
7 4 (0.60%) MSI
7 4 (0.60%) Octopus Deploy
7 4 (0.60%) Selenium
7 4 (0.60%) TeamCity
8 3 (0.45%) GoCD
8 3 (0.45%) JMeter
9 1 (0.15%) eggPlant
9 1 (0.15%) GitLab
9 1 (0.15%) SoapUI
9 1 (0.15%) Sonatype Nexus
9 1 (0.15%) SQL Server Management Studio (SSMS)
9 1 (0.15%) Team Foundation Server
General
1 212 (32.02%) Finance
2 70 (10.57%) Law
3 61 (9.21%) Banking
4 58 (8.76%) Legal
5 38 (5.74%) Telecoms
6 19 (2.87%) Back Office
7 10 (1.51%) Advertising
7 10 (1.51%) Marketing
8 9 (1.36%) Financial Institution
9 6 (0.91%) Front Office
9 6 (0.91%) Hindi Language
10 4 (0.60%) Games
10 4 (0.60%) Retail
11 3 (0.45%) Billing
11 3 (0.45%) French Language
11 3 (0.45%) Investment Banking
11 3 (0.45%) Local Government
12 2 (0.30%) Manufacturing
12 2 (0.30%) Publishing
13 1 (0.15%) Automotive
Job Titles
1 209 (31.57%) Analyst
2 98 (14.80%) Support Analyst
3 72 (10.88%) Service Analyst
4 66 (9.97%) IT Manager
4 66 (9.97%) Service Manager
5 51 (7.70%) Service Desk Analyst
6 47 (7.10%) Applications Support
6 47 (7.10%) IT Support
7 41 (6.19%) IT Analyst
8 39 (5.89%) Desktop Support
9 36 (5.44%) Infrastructure Engineer
9 36 (5.44%) Support Engineer
10 30 (4.53%) Infrastructure Manager
11 29 (4.38%) IT Services Manager
12 28 (4.23%) Applications Support Analyst
13 25 (3.78%) 2nd Line Support
13 25 (3.78%) IT Support Analyst
14 24 (3.63%) Administrator
14 24 (3.63%) Delivery Manager
14 24 (3.63%) Project Manager
Libraries, Frameworks & Software Standards
1 36 (5.44%) .NET
2 27 (4.08%) XML
3 10 (1.51%) Web Services
4 8 (1.21%) FIX Protocol
4 8 (1.21%) HTML
5 7 (1.06%) Software Packaging
5 7 (1.06%) WebSphere MQ
6 5 (0.76%) J2EE
6 5 (0.76%) JMS
6 5 (0.76%) MDX
6 5 (0.76%) Middleware
7 4 (0.60%) JSON
7 4 (0.60%) SOAP
8 3 (0.45%) CSS
8 3 (0.45%) LDAP
9 2 (0.30%) ActiveMQ
9 2 (0.30%) ASP.NET
9 2 (0.30%) IBM Integration Bus
9 2 (0.30%) REST
10 1 (0.15%) Node.js
Miscellaneous
1 67 (10.12%) Analytical Skills
2 64 (9.67%) Management Information System
3 46 (6.95%) Data Centre
4 28 (4.23%) Self-Motivation
5 26 (3.93%) Blackberry
5 26 (3.93%) iPad
6 25 (3.78%) Public Cloud
7 24 (3.63%) iPhone
8 21 (3.17%) Video Conferencing
9 20 (3.02%) Reinsurance
10 16 (2.42%) Smartphone
11 14 (2.11%) AS400
11 14 (2.11%) Enterprise Software
11 14 (2.11%) iSeries
12 12 (1.81%) Private Cloud
13 10 (1.51%) Blog
14 9 (1.36%) Replication
15 8 (1.21%) Hedge funds
15 8 (1.21%) Mobile App
16 7 (1.06%) Clustering
Operating Systems
1 278 (41.99%) Windows
2 146 (22.05%) Windows Server
3 79 (11.93%) Windows 10
4 63 (9.52%) Windows 7
5 40 (6.04%) Linux
6 27 (4.08%) Android
7 26 (3.93%) Apple iOS
7 26 (3.93%) Windows Server 2008
8 25 (3.78%) Windows Server 2012
9 23 (3.47%) Unix
10 16 (2.42%) Mac OS
10 16 (2.42%) Windows 8
11 12 (1.81%) Mac OS X
12 5 (0.76%) Windows Server 2003
13 4 (0.60%) CentOS
13 4 (0.60%) Red Hat Enterprise Linux
14 3 (0.45%) Ubuntu
15 2 (0.30%) Debian
16 1 (0.15%) Solaris
16 1 (0.15%) Windows XP
Processes & Methodologies
1 147 (22.21%) Service Management
2 129 (19.49%) Service Delivery
3 122 (18.43%) Change Management
4 104 (15.71%) Problem-Solving
5 79 (11.93%) ITSM
6 73 (11.03%) Agile Software Development
7 70 (10.57%) PRINCE2
8 64 (9.67%) Problem Management
9 58 (8.76%) Project Management
10 56 (8.46%) Infrastructure Engineering
11 55 (8.31%) Incident Management
12 50 (7.55%) ITIL V3
13 46 (6.95%) Migration
14 40 (6.04%) User Acceptance Testing
15 39 (5.89%) DevOps
16 38 (5.74%) Decision-Making
17 35 (5.29%) CRM
17 35 (5.29%) Information Security
18 34 (5.14%) Continuous Improvement
18 34 (5.14%) Stakeholder Management
Programming Languages
1 143 (21.60%) SQL
2 82 (12.39%) PowerShell
3 28 (4.23%) Python
4 21 (3.17%) Java
5 20 (3.02%) Bash Shell
5 20 (3.02%) C#
6 15 (2.27%) JavaScript
7 14 (2.11%) RPG
8 12 (1.81%) T-SQL
9 11 (1.66%) C
10 10 (1.51%) VB.NET
11 8 (1.21%) Perl
12 7 (1.06%) Groovy
12 7 (1.06%) PHP
13 5 (0.76%) Tcl
14 4 (0.60%) Ruby
15 3 (0.45%) C++
15 3 (0.45%) Objective-C
15 3 (0.45%) Shell Script
15 3 (0.45%) VB
Qualifications
1 104 (15.71%) Degree
2 78 (11.78%) ITIL Certification
3 44 (6.65%) Microsoft Certification
4 43 (6.50%) ITIL Foundation Certificate
5 22 (3.32%) MCP
5 22 (3.32%) MCSE
6 21 (3.17%) Cisco Certification
6 21 (3.17%) CISSP
6 21 (3.17%) Computer Science Degree
7 16 (2.42%) MCSA
8 12 (1.81%) A+ Certification
8 12 (1.81%) PMP
8 12 (1.81%) Security Cleared
9 11 (1.66%) CISA
10 10 (1.51%) PRINCE2 Certification
10 10 (1.51%) VMware Certified Professional (VCP)
11 9 (1.36%) HND
12 8 (1.21%) CCNA
12 8 (1.21%) PMI Certification
13 7 (1.06%) CISM
Quality Assurance & Compliance
1 66 (9.97%) SLA
2 28 (4.23%) ISO/IEC 27001
3 15 (2.27%) COBIT
4 11 (1.66%) PCI DSS
4 11 (1.66%) Sarbanes-Oxley
5 8 (1.21%) QA
6 6 (0.91%) GDPR
7 4 (0.60%) MiFID
7 4 (0.60%) NIST
8 3 (0.45%) Cyber Essentials
8 3 (0.45%) ISO/IEC 20000
9 2 (0.30%) COSO
9 2 (0.30%) ISO 22301
9 2 (0.30%) ISO 9000
9 2 (0.30%) ISO 9001
9 2 (0.30%) PMO
System Software
1 170 (25.68%) Active Directory
2 38 (5.74%) VMware Infrastructure
3 27 (4.08%) XenApp
4 18 (2.72%) Hyper-V
5 16 (2.42%) Docker
5 16 (2.42%) VMware ESXi
6 12 (1.81%) XenDesktop
7 8 (1.21%) VMware Workstation
8 6 (0.91%) vSphere
9 4 (0.60%) BitLocker
9 4 (0.60%) Microsoft App-V
10 3 (0.45%) Firmware
10 3 (0.45%) Virtual Machines
10 3 (0.45%) VMware NSX
11 2 (0.30%) Terminal Services
11 2 (0.30%) Virtual Desktop
12 1 (0.15%) KVM
12 1 (0.15%) Microsoft Virtual Server
12 1 (0.15%) oVirt
12 1 (0.15%) Virtual Servers
Systems Management
1 76 (11.48%) SCCM
2 17 (2.57%) Ansible
3 15 (2.27%) Puppet
4 12 (1.81%) Nagios
4 12 (1.81%) Opscode Chef
5 11 (1.66%) Kubernetes
5 11 (1.66%) Microsoft Clustering
5 11 (1.66%) Terraform
6 10 (1.51%) SCOM
7 9 (1.36%) vCenter Server
8 6 (0.91%) Control-M
8 6 (0.91%) EdgeSight
8 6 (0.91%) Jamf Pro
9 4 (0.60%) ITRS Geneos
9 4 (0.60%) WSUS
9 4 (0.60%) ZABBIX
10 3 (0.45%) EMC NetWorker
10 3 (0.45%) HP SiteScope
10 3 (0.45%) Microsoft Intune
10 3 (0.45%) SCVMM
Vendors
1 231 (34.89%) Microsoft
2 85 (12.84%) Citrix
3 70 (10.57%) VMware
4 56 (8.46%) Cisco
5 53 (8.01%) ServiceNow
6 29 (4.38%) Oracle
7 24 (3.63%) iManage
8 20 (3.02%) HP
9 15 (2.27%) Ivanti
9 15 (2.27%) Salesforce.com
10 14 (2.11%) Veeam
11 13 (1.96%) Apple
11 13 (1.96%) Avaya
12 12 (1.81%) SAP
13 11 (1.66%) Remedy
14 10 (1.51%) Intapp
14 10 (1.51%) Talend
15 9 (1.36%) 3PAR
15 9 (1.36%) Adobe
15 9 (1.36%) Juniper