Period
to 22 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Central London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 February 2020 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
London > Central London
6 months to
22 Feb 2020
Same period 2019 Same period 2018
Rank 44 41 33
Rank change year-on-year -3 -8 -5
Permanent jobs citing ITIL 621 728 1,014
As % of all permanent IT jobs advertised in Central London 5.41% 5.55% 6.75%
As % of the Processes & Methodologies category 5.81% 6.00% 7.22%
Number of salaries quoted 480 615 921
Central London median annual salary £50,000 £49,000 £52,500
Median salary % change year-on-year +2.04% -6.67% -
10th Percentile £27,818 £29,000 £31,000
90th Percentile £78,875 £80,000 £78,750
London median annual salary £54,000 £50,000 £52,500
% change year-on-year +8.00% -4.76% +5.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Central London with a requirement for process or methodology skills.

All Process and Methodology Skills
Central London
Permanent vacancies with a requirement for process or methodology skills 10,689 12,135 14,047
As % of all permanent IT jobs advertised in Central London 93.12% 92.59% 93.53%
Number of salaries quoted 9,253 10,789 12,325
Central London median annual salary £67,500 £65,000 £60,000
Median salary % change year-on-year +3.85% +8.33% +4.35%
10th Percentile £38,500 £36,250 £36,250
90th Percentile £97,500 £95,000 £92,500
London median annual salary £65,000 £62,500 £60,000
% change year-on-year +4.00% +4.17% -

ITIL
Job Vacancy Trend in Central London

Job postings citing ITIL as a percentage of all IT jobs advertised in Central London.

Job vacancy trend for ITIL in Central London

ITIL
Salary Trend in Central London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Central London.

Salary trend for ITIL in Central London

ITIL
Salary Histogram in Central London

The salary distribution of IT jobs citing ITIL in Central London over the 6 months to 22 February 2020.

Salary histogram for ITIL in Central London

ITIL
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Central London region over the 6 months to 22 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 512 £50,000 +5.26% 78
West End of London +1 21 £75,000 +188.46%
Southwark -1 9 £53,750 +39.92%
City of Westminster +3 8 £46,250 +81.37%
Camden +2 8 £30,500 -18.67%
Kensington and Chelsea +5 1 £28,708 -4.31%
ITIL
London

For the 6 months to 22 February 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region with a requirement for ITIL.

1 260 (41.87%) Finance
2 241 (38.81%) Windows
3 232 (37.36%) Microsoft
4 153 (24.64%) Active Directory
5 130 (20.93%) Service Management
6 124 (19.97%) Office 365
7 109 (17.55%) SQL
7 109 (17.55%) SQL Server
8 99 (15.94%) PowerShell
9 91 (14.65%) Windows Server
10 90 (14.49%) Microsoft Office
10 90 (14.49%) Agile Software Development
11 88 (14.17%) Windows 10
12 87 (14.01%) Degree
13 84 (13.53%) Change Management
14 82 (13.20%) Azure
15 72 (11.59%) Service Delivery
16 69 (11.11%) SLA
16 69 (11.11%) Banking
17 68 (10.95%) ITIL V3
18 63 (10.14%) AWS
18 63 (10.14%) Cisco
18 63 (10.14%) Management Information System
19 62 (9.98%) Windows 7
20 60 (9.66%) ITSM
20 60 (9.66%) .NET
21 57 (9.18%) VMware
21 57 (9.18%) LAN
21 57 (9.18%) Continuous Improvement
22 56 (9.02%) Problem-Solving

ITIL
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (5.64%) MS Exchange
2 29 (4.67%) SharePoint
3 24 (3.86%) IIS
4 23 (3.70%) EPiServer
5 19 (3.06%) Skype for Business
6 8 (1.29%) Exchange Server 2010
7 3 (0.48%) Apache
7 3 (0.48%) BizTalk Server
7 3 (0.48%) CMS
7 3 (0.48%) nginx
7 3 (0.48%) SharePoint 2010
8 2 (0.32%) Exchange Server 2013
9 1 (0.16%) Blackberry Enterprise Server
9 1 (0.16%) Confluence
9 1 (0.16%) Drupal
9 1 (0.16%) IBM Notes
9 1 (0.16%) Oracle SOA Suite
9 1 (0.16%) SharePoint 2013
9 1 (0.16%) WordPress
Applications
1 90 (14.49%) Microsoft Office
2 30 (4.83%) Microsoft Excel
3 14 (2.25%) Microsoft PowerPoint
4 5 (0.81%) MS Visio
5 4 (0.64%) Microsoft Project
6 2 (0.32%) Acrobat
6 2 (0.32%) Adobe Creative Suite
Business Applications
1 10 (1.61%) Dynamics CRM
2 8 (1.29%) Remedy ITSM
3 5 (0.81%) Elite 3E
3 5 (0.81%) SAP CO
3 5 (0.81%) SAP FI
3 5 (0.81%) SAP FI/CO
4 4 (0.64%) Oracle EBS
5 2 (0.32%) Carpe Diem
5 2 (0.32%) Oracle EBS R12
5 2 (0.32%) SAP CRM
5 2 (0.32%) SAP ERP
6 1 (0.16%) Eikon
6 1 (0.16%) Infor SunSystems
6 1 (0.16%) iTrent
6 1 (0.16%) thinkFolio
Cloud Services
1 124 (19.97%) Office 365
2 82 (13.20%) Azure
3 63 (10.14%) AWS
4 31 (4.99%) Power Platform
5 22 (3.54%) PaaS
6 21 (3.38%) AWS CloudFormation
7 17 (2.74%) Mimecast
8 10 (1.61%) IaaS
9 9 (1.45%) Azure Active Directory
10 5 (0.81%) Azure Data Factory
11 4 (0.64%) CloudBees
11 4 (0.64%) GitHub
11 4 (0.64%) OneDrive
11 4 (0.64%) SaaS
11 4 (0.64%) Virtual Private Cloud
11 4 (0.64%) WhatsApp
12 3 (0.48%) Amazon EC2
12 3 (0.48%) Amazon S3
12 3 (0.48%) AWS Lambda
12 3 (0.48%) Datadog
Communications & Networking
1 57 (9.18%) LAN
2 48 (7.73%) WAN
3 47 (7.57%) Firewall
4 43 (6.92%) DNS
4 43 (6.92%) TCP/IP
5 42 (6.76%) Internet
6 39 (6.28%) DHCP
7 26 (4.19%) VPN
8 25 (4.03%) VoIP
9 24 (3.86%) Wireless
10 23 (3.70%) Skype
11 18 (2.90%) VLAN
12 17 (2.74%) Network Security
12 17 (2.74%) SAN
13 16 (2.58%) BGP
14 15 (2.42%) OSPF
15 11 (1.77%) Cisco ASA
15 11 (1.77%) Cisco IOS
16 10 (1.61%) IPsec
16 10 (1.61%) SSL
Database & Business Intelligence
1 109 (17.55%) SQL Server
2 53 (8.53%) SQL Server Analysis Services
3 45 (7.25%) SQL Server Integration Services
4 33 (5.31%) SQL Server 2012
5 29 (4.67%) Power BI
6 22 (3.54%) Data Warehouse
6 22 (3.54%) DB2
6 22 (3.54%) SQL Server Reporting Services
7 18 (2.90%) Microsoft Analysis Services
8 13 (2.09%) SQL Server 2016
9 10 (1.61%) SQL Server 2005
10 8 (1.29%) Relational Database
11 7 (1.13%) SQL Server 2014
12 5 (0.81%) Azure SQL Database
12 5 (0.81%) Big Data
12 5 (0.81%) PostgreSQL
12 5 (0.81%) SAP BW
12 5 (0.81%) SQL Server 2008
12 5 (0.81%) SQL Server 2017
13 4 (0.64%) MySQL
Development Applications
1 26 (4.19%) Git (software)
1 26 (4.19%) Visual Studio
2 11 (1.77%) Jenkins
2 11 (1.77%) JIRA
3 8 (1.29%) WinDbg
4 7 (1.13%) VSS/SourceSafe
5 4 (0.64%) InstallShield
5 4 (0.64%) MSI
5 4 (0.64%) Sonatype Nexus
5 4 (0.64%) TeamCity
6 3 (0.48%) SQL Server Management Studio (SSMS)
7 2 (0.32%) Octopus Deploy
7 2 (0.32%) Postman
7 2 (0.32%) Selenium
7 2 (0.32%) SoapUI
8 1 (0.16%) Eclipse
8 1 (0.16%) HP UFT
8 1 (0.16%) Oracle Forms
8 1 (0.16%) Team Foundation Server
8 1 (0.16%) Visual Studio Team System
General
1 260 (41.87%) Finance
2 69 (11.11%) Banking
3 31 (4.99%) Law
4 23 (3.70%) Legal
5 21 (3.38%) Telecoms
6 20 (3.22%) Retail
7 16 (2.58%) Financial Institution
8 15 (2.42%) Back Office
9 11 (1.77%) Advertising
10 10 (1.61%) Public Sector
11 5 (0.81%) Front Office
12 4 (0.64%) German Language
12 4 (0.64%) Investment Banking
12 4 (0.64%) Police
13 3 (0.48%) French Language
13 3 (0.48%) Marketing
14 2 (0.32%) Games
14 2 (0.32%) Multimedia
15 1 (0.16%) International Banking
15 1 (0.16%) Mandarin Language
Job Titles
1 192 (30.92%) Analyst
2 104 (16.75%) Support Analyst
3 59 (9.50%) Service Analyst
4 50 (8.05%) Desktop Support
5 46 (7.41%) Administrator
5 46 (7.41%) IT Support
6 42 (6.76%) Service Desk Analyst
6 42 (6.76%) Support Engineer
7 37 (5.96%) Service Manager
8 36 (5.80%) Infrastructure Engineer
9 32 (5.15%) DBA
9 32 (5.15%) IT Analyst
10 31 (4.99%) Developer
10 31 (4.99%) SQL DBA
11 30 (4.83%) IT Manager
12 28 (4.51%) Desktop Analyst
12 28 (4.51%) Desktop Support Analyst
13 25 (4.03%) Team Leader
14 24 (3.86%) Architect
14 24 (3.86%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 60 (9.66%) .NET
2 48 (7.73%) XML
3 41 (6.60%) Web Services
4 27 (4.35%) .NET Framework
4 27 (4.35%) ASP.NET
4 27 (4.35%) REST
5 23 (3.70%) JSON
5 23 (3.70%) SOAP
5 23 (3.70%) XSLT
6 12 (1.93%) Spring
7 6 (0.97%) HTML
8 5 (0.81%) ASP.NET Web API
8 5 (0.81%) LDAP
9 4 (0.64%) CSS
9 4 (0.64%) Kafka
10 3 (0.48%) Node.js
11 2 (0.32%) ASP.NET MVC
11 2 (0.32%) Entity Framework
11 2 (0.32%) FIX Protocol
11 2 (0.32%) MDX
Miscellaneous
1 63 (10.14%) Management Information System
2 55 (8.86%) Analytical Skills
3 42 (6.76%) Data Centre
4 24 (3.86%) Video Conferencing
5 23 (3.70%) Reinsurance
6 22 (3.54%) AS400
6 22 (3.54%) iSeries
7 21 (3.38%) Blackberry
7 21 (3.38%) Self-Motivation
8 14 (2.25%) Mobile App
9 12 (1.93%) Fat Client
9 12 (1.93%) iPhone
9 12 (1.93%) Thin Client
10 10 (1.61%) Fixed Income
10 10 (1.61%) Replication
11 9 (1.45%) Handset
11 9 (1.45%) iPad
12 7 (1.13%) Clustering
13 6 (0.97%) Client/Server
13 6 (0.97%) User Experience
Operating Systems
1 241 (38.81%) Windows
2 91 (14.65%) Windows Server
3 88 (14.17%) Windows 10
4 62 (9.98%) Windows 7
5 55 (8.86%) Linux
6 36 (5.80%) Android
7 28 (4.51%) Windows Server 2008
8 26 (4.19%) Apple iOS
9 25 (4.03%) Unix
10 23 (3.70%) Windows Server 2012
11 18 (2.90%) Mac OS X
12 10 (1.61%) Mac OS
12 10 (1.61%) Windows Server 2003
13 8 (1.29%) Solaris
14 7 (1.13%) Windows 8
15 4 (0.64%) Red Hat Enterprise Linux
16 2 (0.32%) Windows Phone
17 1 (0.16%) Windows XP
Processes & Methodologies
1 130 (20.93%) Service Management
2 90 (14.49%) Agile Software Development
3 84 (13.53%) Change Management
4 72 (11.59%) Service Delivery
5 68 (10.95%) ITIL V3
6 60 (9.66%) ITSM
7 57 (9.18%) Continuous Improvement
8 56 (9.02%) Problem-Solving
9 49 (7.89%) Project Management
10 48 (7.73%) SDLC
11 46 (7.41%) Disaster Recovery
11 46 (7.41%) Migration
12 45 (7.25%) User Acceptance Testing
13 42 (6.76%) Computer Science
13 42 (6.76%) Decision-Making
14 41 (6.60%) Infrastructure Engineering
15 40 (6.44%) DevOps
16 39 (6.28%) Data Security
17 38 (6.12%) Stakeholder Management
18 37 (5.96%) Information Security
Programming Languages
1 109 (17.55%) SQL
2 99 (15.94%) PowerShell
3 37 (5.96%) C#
4 34 (5.48%) JavaScript
5 26 (4.19%) Python
6 23 (3.70%) XPath
7 22 (3.54%) RPG
8 13 (2.09%) Bash Shell
8 13 (2.09%) T-SQL
8 13 (2.09%) VBScript
9 9 (1.45%) C
10 8 (1.29%) Java
11 5 (0.81%) PL/SQL
12 4 (0.64%) VB
13 3 (0.48%) Perl
14 2 (0.32%) TypeScript
15 1 (0.16%) Data Analysis Expressions (DAX)
15 1 (0.16%) PHP
15 1 (0.16%) Shell Script
15 1 (0.16%) VBA
Qualifications
1 87 (14.01%) Degree
2 45 (7.25%) Microsoft Certification
3 33 (5.31%) Cisco Certification
3 33 (5.31%) ITIL Certification
4 26 (4.19%) CCNP
5 25 (4.03%) Computer Science Degree
6 24 (3.86%) CISSP
7 23 (3.70%) MCSE
8 22 (3.54%) CISM
9 20 (3.22%) ITIL Foundation Certificate
10 16 (2.58%) CISA
10 16 (2.58%) MCSA
11 14 (2.25%) CCIE
11 14 (2.25%) MCP
12 13 (2.09%) CCNA
13 9 (1.45%) ISEB
14 8 (1.29%) CRISC
15 7 (1.13%) CCSA
15 7 (1.13%) CCSE
15 7 (1.13%) PRINCE2 Certification
Quality Assurance & Compliance
1 69 (11.11%) SLA
2 34 (5.48%) ISO/IEC 27001
3 19 (3.06%) COBIT
4 11 (1.77%) QA
5 9 (1.45%) GDPR
6 7 (1.13%) NIST
7 6 (0.97%) Cyber Essentials
7 6 (0.97%) Sarbanes-Oxley
8 5 (0.81%) Cyber Essentials PLUS
8 5 (0.81%) PCI DSS
9 4 (0.64%) ISO/IEC 20000
10 3 (0.48%) ISO 9001
10 3 (0.48%) ISO/IEC 19770
10 3 (0.48%) Solvency II
11 2 (0.32%) Data Quality
System Software
1 153 (24.64%) Active Directory
2 30 (4.83%) VMware Infrastructure
3 20 (3.22%) Docker
4 16 (2.58%) XenApp
5 12 (1.93%) Hyper-V
6 9 (1.45%) vSphere
6 9 (1.45%) XenDesktop
7 7 (1.13%) Firmware
7 7 (1.13%) VMware ESXi
8 4 (0.64%) NFS
9 3 (0.48%) Virtual Desktop
9 3 (0.48%) Virtual Servers
10 2 (0.32%) Microsoft Virtual Server
10 2 (0.32%) Terminal Services
10 2 (0.32%) VMware Server
11 1 (0.16%) Citrix Hypervisor
11 1 (0.16%) Virtual Machines
Systems Management
1 54 (8.70%) SCCM
2 23 (3.70%) Ansible
3 18 (2.90%) Microsoft Intune
4 16 (2.58%) Opscode Chef
5 13 (2.09%) Perfmon
5 13 (2.09%) Puppet
5 13 (2.09%) Terraform
6 12 (1.93%) SCOM
7 10 (1.61%) Nagios
8 8 (1.29%) Jamf Pro
9 6 (0.97%) EdgeSight
9 6 (0.97%) Failover Clustering
10 5 (0.81%) Backup Exec
10 5 (0.81%) vCenter Server
11 4 (0.64%) Data Guard
11 4 (0.64%) Microsoft Clustering
11 4 (0.64%) WSUS
12 3 (0.48%) Packer
12 3 (0.48%) Red Hat Satellite
13 2 (0.32%) Cisco CUCM
Vendors
1 232 (37.36%) Microsoft
2 63 (10.14%) Cisco
3 57 (9.18%) VMware
4 52 (8.37%) ServiceNow
5 50 (8.05%) Citrix
6 25 (4.03%) Oracle
7 21 (3.38%) Palo Alto
8 20 (3.22%) IBM
9 19 (3.06%) Apple
10 18 (2.90%) Salesforce.com
11 16 (2.58%) HP
12 15 (2.42%) Sparx
13 14 (2.25%) F5
14 12 (1.93%) Informatica
14 12 (1.93%) Meraki
14 12 (1.93%) Remedy
14 12 (1.93%) SAP
15 11 (1.77%) CheckPoint
15 11 (1.77%) SolarWinds
15 11 (1.77%) Symantec