Period
to

The table below provides summary statistics for permanent job vacancies advertised in Central London with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited ServiceNow over the 6 months to 15 August 2022 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

ServiceNow
London > Central London
6 months to
15 Aug 2022
Same period 2021 Same period 2020
Rank 206 201 191
Rank change year-on-year -5 -10 +100
Permanent jobs citing ServiceNow 106 67 62
As % of all permanent jobs advertised in Central London 1.24% 1.02% 1.05%
As % of the Vendors category 3.12% 3.07% 2.98%
Number of salaries quoted 88 52 53
10th Percentile £28,050 £25,888 £45,000
25th Percentile £35,000 £41,250 £51,250
Median annual salary (50th Percentile) £55,375 £58,750 £70,000
Median % change year-on-year -5.74% -16.07% +12.00%
75th Percentile £76,250 £73,750 £72,500
90th Percentile £87,500 - £75,000
London median annual salary £62,500 £62,500 £67,500
% change year-on-year - -7.41% +12.50%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Central London.

All Vendors
Central London
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 3,399 2,184 2,083
As % of all permanent IT jobs advertised in Central London 39.76% 33.11% 35.38%
Number of salaries quoted 2,373 1,891 1,743
10th Percentile £38,800 £38,500 £36,600
25th Percentile £50,000 £49,000 £47,500
Median annual salary (50th Percentile) £67,500 £65,000 £65,000
Median % change year-on-year +3.85% - +8.33%
75th Percentile £85,000 £83,750 £80,000
90th Percentile £100,000 £100,000 £92,250
London median annual salary £65,244 £65,000 £65,000
% change year-on-year +0.38% - +8.33%

ServiceNow
Job Vacancy Trend in Central London

Job postings citing ServiceNow as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for ServiceNow in Central London

ServiceNow
Salary Trend in Central London

3-month moving average salary quoted in jobs citing ServiceNow in Central London.

Salary trend for ServiceNow in Central London

ServiceNow
Salary Histogram in Central London

Salary distribution for jobs citing ServiceNow in Central London over the 6 months to 15 August 2022.

Salary histogram for ServiceNow in Central London

ServiceNow
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the Central London region over the 6 months to 15 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London -6 96 £57,000 -8.80% 24
West End of London +8 5 £40,000 -11.11% 1
City of Westminster +8 5 £40,000 -12.57%
Camden - 2 £56,250 - 1
ServiceNow
London

For the 6 months to 15 August 2022, IT jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region with a requirement for ServiceNow.

1 60 (56.60%) ITIL
2 42 (39.62%) Microsoft
3 38 (35.85%) ITSM
4 29 (27.36%) Windows
4 29 (27.36%) Microsoft 365
5 28 (26.42%) Service Management
6 27 (25.47%) Social Skills
7 24 (22.64%) Active Directory
7 24 (22.64%) Asset Management
8 22 (20.75%) Agile
9 20 (18.87%) Incident Management
9 20 (18.87%) Azure
10 17 (16.04%) Finance
11 15 (14.15%) Microsoft Office
11 15 (14.15%) Video Conferencing
11 15 (14.15%) PowerShell
12 14 (13.21%) Windows 10
13 13 (12.26%) SCCM
14 12 (11.32%) DevOps
15 11 (10.38%) Service Delivery
15 11 (10.38%) Change Management
16 10 (9.43%) Banking
16 10 (9.43%) Analytical Skills
16 10 (9.43%) Problem-Solving
17 9 (8.49%) iPhone
17 9 (8.49%) ITIL Certification
17 9 (8.49%) VMware
17 9 (8.49%) HTML
17 9 (8.49%) JavaScript
17 9 (8.49%) Citrix

ServiceNow
Co-occurring IT Skills in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.72%) SharePoint
2 2 (1.89%) MS Exchange
3 1 (0.94%) Confluence
3 1 (0.94%) Oracle Workflow
Applications
1 15 (14.15%) Microsoft Office
2 4 (3.77%) Microsoft Excel
3 3 (2.83%) Microsoft PowerPoint
4 2 (1.89%) MS Visio
5 1 (0.94%) Adobe Creative Suite
Business Applications
1 4 (3.77%) Remedy ITSM
2 2 (1.89%) Oracle ERP
2 2 (1.89%) Sparx Enterprise Architect
3 1 (0.94%) Primavera
3 1 (0.94%) SAP BPC
3 1 (0.94%) SAP CO
3 1 (0.94%) SAP FI
3 1 (0.94%) SAP FI/CO
Cloud Services
1 29 (27.36%) Microsoft 365
2 20 (18.87%) Azure
3 7 (6.60%) SaaS
4 6 (5.66%) AWS
5 3 (2.83%) Power Platform
6 2 (1.89%) Azure Stack
6 2 (1.89%) Cloud Computing
6 2 (1.89%) Lucidchart
6 2 (1.89%) Mimecast
7 1 (0.94%) Azure Active Directory
7 1 (0.94%) Azure Sentinel
7 1 (0.94%) OneDrive
7 1 (0.94%) WhatsApp
Communications & Networking
1 8 (7.55%) TCP/IP
2 7 (6.60%) DHCP
2 7 (6.60%) DNS
3 6 (5.66%) Firewall
3 6 (5.66%) WebEx
4 4 (3.77%) VPN
4 4 (3.77%) Wireless
5 3 (2.83%) BGP
5 3 (2.83%) LAN
5 3 (2.83%) Network Security
5 3 (2.83%) SAN
5 3 (2.83%) WAN
6 2 (1.89%) IPsec
6 2 (1.89%) SD-WAN
6 2 (1.89%) SSH
6 2 (1.89%) VoIP
6 2 (1.89%) Wi-Fi
6 2 (1.89%) WLAN
7 1 (0.94%) NGN
7 1 (0.94%) VLAN
Database & Business Intelligence
1 3 (2.83%) Power BI
2 2 (1.89%) SQL Server
3 1 (0.94%) Data Warehouse
3 1 (0.94%) Oracle Database
3 1 (0.94%) Oracle Reports
3 1 (0.94%) PowerCenter
3 1 (0.94%) Relational Database
3 1 (0.94%) SAP BW
3 1 (0.94%) SAP HANA
Development Applications
1 4 (3.77%) JIRA
2 3 (2.83%) Selenium
3 2 (1.89%) GitLab
General
1 27 (25.47%) Social Skills
2 17 (16.04%) Finance
3 10 (9.43%) Analytical Skills
3 10 (9.43%) Banking
4 6 (5.66%) Legal
5 5 (4.72%) International Banking
5 5 (4.72%) Organisational Skills
6 4 (3.77%) Investment Banking
6 4 (3.77%) Law
7 3 (2.83%) Billing
7 3 (2.83%) Financial Institution
7 3 (2.83%) Influencing Skills
7 3 (2.83%) Retail
8 2 (1.89%) Advertising
8 2 (1.89%) Back Office
8 2 (1.89%) Documentation Skills
8 2 (1.89%) Front Office
8 2 (1.89%) Presentation Skills
8 2 (1.89%) Public Sector
Job Titles
1 40 (37.74%) Analyst
2 20 (18.87%) Service Analyst
3 19 (17.92%) Support Analyst
4 11 (10.38%) Desktop Support
4 11 (10.38%) IT Manager
5 10 (9.43%) Desktop Analyst
5 10 (9.43%) Desktop Support Analyst
6 9 (8.49%) IT Engineer
7 8 (7.55%) Developer
7 8 (7.55%) Head of Infrastructure
7 8 (7.55%) Head of IT
7 8 (7.55%) Head of IT Infrastructure
7 8 (7.55%) Infrastructure Manager
7 8 (7.55%) IT Infrastructure Manager
7 8 (7.55%) IT Support
7 8 (7.55%) Service Desk Analyst
8 7 (6.60%) Infrastructure Engineer
8 7 (6.60%) IT Analyst
9 6 (5.66%) Senior IT Engineer
9 6 (5.66%) Service Desk Support
Libraries, Frameworks & Software Standards
1 9 (8.49%) HTML
2 7 (6.60%) AngularJS
2 7 (6.60%) CSS
2 7 (6.60%) Microsoft Graph
3 6 (5.66%) LDAP
4 5 (4.72%) REST
5 4 (3.77%) JSON
5 4 (3.77%) Regular Expression
6 3 (2.83%) DOM
6 3 (2.83%) Middleware
6 3 (2.83%) SOAP
7 2 (1.89%) Node.js
8 1 (0.94%) JSP
8 1 (0.94%) SAML
8 1 (0.94%) SAP Basis
8 1 (0.94%) Twitter Bootstrap
8 1 (0.94%) Web Services
8 1 (0.94%) WSDL
8 1 (0.94%) XML
Miscellaneous
1 15 (14.15%) Video Conferencing
2 9 (8.49%) iPhone
3 5 (4.72%) CMDB
4 4 (3.77%) Self-Motivation
4 4 (3.77%) User Experience
5 3 (2.83%) Enterprise Software
5 3 (2.83%) Hedge funds
5 3 (2.83%) Management Information System
6 2 (1.89%) Data Centre
6 2 (1.89%) IVR
6 2 (1.89%) Linux Command Line
7 1 (0.94%) Analytical Mindset
7 1 (0.94%) BYOD
7 1 (0.94%) Client/Server
7 1 (0.94%) CSOC
7 1 (0.94%) iPad
7 1 (0.94%) iSeries
7 1 (0.94%) Microsoft Licensing
7 1 (0.94%) Public Cloud
7 1 (0.94%) Security Operations Centre
Operating Systems
1 29 (27.36%) Windows
2 14 (13.21%) Windows 10
3 6 (5.66%) Linux
3 6 (5.66%) Windows Server
4 5 (4.72%) Mac OS X
5 4 (3.77%) Android
5 4 (3.77%) Windows 7
5 4 (3.77%) Windows Server 2012
5 4 (3.77%) Windows Server 2016
6 1 (0.94%) Apple iOS
6 1 (0.94%) Windows Server 2019
Processes & Methodologies
1 60 (56.60%) ITIL
2 38 (35.85%) ITSM
3 28 (26.42%) Service Management
4 24 (22.64%) Asset Management
5 22 (20.75%) Agile
6 20 (18.87%) Incident Management
7 12 (11.32%) DevOps
8 11 (10.38%) Change Management
8 11 (10.38%) Service Delivery
9 10 (9.43%) Problem-Solving
10 8 (7.55%) Acceptance Criteria
10 8 (7.55%) Investment Management
10 8 (7.55%) Technical Leadership
11 7 (6.60%) ERP
11 7 (6.60%) Fund Management
11 7 (6.60%) Infrastructure Engineering
11 7 (6.60%) Operations Management
11 7 (6.60%) Problem Management
11 7 (6.60%) Project Management
11 7 (6.60%) Scrum
Programming Languages
1 15 (14.15%) PowerShell
2 9 (8.49%) JavaScript
3 4 (3.77%) Java
3 4 (3.77%) SQL
4 3 (2.83%) Bash
4 3 (2.83%) C#
4 3 (2.83%) C++
4 3 (2.83%) Python
5 2 (1.89%) Ruby
6 1 (0.94%) ABAP
6 1 (0.94%) C
6 1 (0.94%) Groovy
6 1 (0.94%) VBScript
Qualifications
1 9 (8.49%) ITIL Certification
2 7 (6.60%) A+ Certification
3 6 (5.66%) Degree
4 5 (4.72%) Network+ Certification
4 5 (4.72%) Security Cleared
5 4 (3.77%) SC Cleared
6 3 (2.83%) ITIL Foundation Certificate
7 2 (1.89%) CCIE
7 2 (1.89%) CCNA
7 2 (1.89%) CCNP
7 2 (1.89%) Cisco Certification
7 2 (1.89%) Computer Science Degree
7 2 (1.89%) TOGAF Certification
8 1 (0.94%) CISM
8 1 (0.94%) CISSP
8 1 (0.94%) DV Cleared
8 1 (0.94%) Microsoft Certification
Quality Assurance & Compliance
1 7 (6.60%) GDPR
2 5 (4.72%) SLA
3 3 (2.83%) COBIT
3 3 (2.83%) QA
4 1 (0.94%) Cyber Essentials
4 1 (0.94%) Cyber Essentials PLUS
4 1 (0.94%) ISO/IEC 27001
4 1 (0.94%) PMO
System Software
1 24 (22.64%) Active Directory
2 5 (4.72%) VMware Infrastructure
3 3 (2.83%) Hyper-V
3 3 (2.83%) vSphere
Systems Management
1 13 (12.26%) SCCM
2 6 (5.66%) Single Sign-On
3 3 (2.83%) Terraform
4 2 (1.89%) Ansible
4 2 (1.89%) Microsoft Intune
4 2 (1.89%) vRealize
5 1 (0.94%) AirWatch
5 1 (0.94%) Symantec Enterprise Vault
Vendors
1 42 (39.62%) Microsoft
2 9 (8.49%) Citrix
2 9 (8.49%) VMware
3 6 (5.66%) Cisco
3 6 (5.66%) Remedy
3 6 (5.66%) Wyse
4 4 (3.77%) Apple
4 4 (3.77%) Oracle
5 3 (2.83%) LogicMonitor
5 3 (2.83%) Okta
5 3 (2.83%) Snow
6 2 (1.89%) arago
6 2 (1.89%) Arista
6 2 (1.89%) Aruba
6 2 (1.89%) F5
6 2 (1.89%) iManage
6 2 (1.89%) Juniper
6 2 (1.89%) Palo Alto
6 2 (1.89%) Red Hat
6 2 (1.89%) Sparx