Period
to 20 November 2017

The median annual salary for a Desktop Support was £36,000 in advertised job vacancies in the City of London during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
Central London > City of London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 205 216 229
Rank change year-on-year +11 +13 +9
Permanent jobs requiring a Desktop Support 116 131 205
As % of all permanent IT jobs advertised in the City of London 1.14% 1.14% 1.20%
As % of the Job Titles category 1.20% 1.18% 1.25%
Number of salaries quoted 110 121 174
City of London median annual salary £36,000 £35,000 £32,500
Median salary % change year-on-year +2.86% +7.69% -
10th Percentile £26,125 £25,500 £24,325
90th Percentile £57,625 £52,500 £47,500
Central London median annual salary £32,500 £33,000 £31,500
% change year-on-year -1.52% +4.76% -3.08%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9671 11114 16415
% of permanent IT jobs with a recognized job title 94.75% 96.38% 95.78%
Number of salaries quoted 8765 10132 14264
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,750 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +0.92%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the City of London.

Salary trend for Desktop Support in the City of London

Desktop Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 20 November 2017.

Salary histogram for Desktop Support in the City of London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 20 November 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Desktop Support in the job title.

1 89 (76.72%) Windows
2 69 (59.48%) Active Directory
3 66 (56.90%) Microsoft
4 58 (50.00%) Windows 7
5 46 (39.66%) Citrix
6 45 (38.79%) Windows 10
7 44 (37.93%) Office 365
7 44 (37.93%) Finance
8 38 (32.76%) ITIL
9 33 (28.45%) Microsoft Office
10 29 (25.00%) SCCM
11 27 (23.28%) Blackberry
12 25 (21.55%) Microsoft Certification
13 22 (18.97%) Android
14 20 (17.24%) Service Management
15 18 (15.52%) Banking
16 15 (12.93%) Windows 8
16 15 (12.93%) Mobile Device Management
16 15 (12.93%) Apple
17 14 (12.07%) MS Exchange
17 14 (12.07%) Wireless
17 14 (12.07%) iPhone
18 13 (11.21%) Smartphone
18 13 (11.21%) VMware
18 13 (11.21%) Windows Server
19 11 (9.48%) Cisco
19 11 (9.48%) PowerShell
20 10 (8.62%) Investment Banking
20 10 (8.62%) Firewall
21 9 (7.76%) TCP/IP

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.07%) MS Exchange
2 3 (2.59%) Exchange Server 2010
2 3 (2.59%) SharePoint
3 2 (1.72%) Exchange Server 2013
3 2 (1.72%) IIS
4 1 (0.86%) Blackberry Enterprise Server
4 1 (0.86%) IBM Domino
4 1 (0.86%) Skype for Business
Applications
1 33 (28.45%) Microsoft Office
2 5 (4.31%) Microsoft Excel
3 2 (1.72%) Adobe Creative Suite
4 1 (0.86%) Microsoft PowerPoint
4 1 (0.86%) MS Visio
Business Applications
1 1 (0.86%) Eikon
Cloud Services
1 44 (37.93%) Office 365
2 4 (3.45%) Microsoft Azure
3 3 (2.59%) OneDrive
4 2 (1.72%) Amazon AWS
Communications & Networking
1 14 (12.07%) Wireless
2 10 (8.62%) Firewall
3 9 (7.76%) TCP/IP
4 5 (4.31%) DNS
4 5 (4.31%) LAN
5 4 (3.45%) DHCP
6 3 (2.59%) Remote Desktop
6 3 (2.59%) VoIP
7 2 (1.72%) Cisco IOS
7 2 (1.72%) SSL
7 2 (1.72%) VPN
7 2 (1.72%) Wi-Fi
8 1 (0.86%) FTP
8 1 (0.86%) HTTPS
8 1 (0.86%) Internet
8 1 (0.86%) Intranet
8 1 (0.86%) IPsec
8 1 (0.86%) SAN
8 1 (0.86%) SMTP
8 1 (0.86%) WAN
Database & Business Intelligence
1 2 (1.72%) SQL Server
2 1 (0.86%) MySQL
Development Applications
1 1 (0.86%) AutoIt
1 1 (0.86%) MSI
General
1 44 (37.93%) Finance
2 18 (15.52%) Banking
3 10 (8.62%) Investment Banking
4 7 (6.03%) Telecoms
5 3 (2.59%) Law
5 3 (2.59%) Publishing
6 2 (1.72%) Back Office
6 2 (1.72%) Games
6 2 (1.72%) Legal
7 1 (0.86%) Billing
Libraries, Frameworks & Software Standards
1 1 (0.86%) .NET
1 1 (0.86%) COM
1 1 (0.86%) Mason
Miscellaneous
1 27 (23.28%) Blackberry
2 14 (12.07%) iPhone
3 13 (11.21%) Smartphone
4 6 (5.17%) Analytical Skills
5 5 (4.31%) Computer Science
5 5 (4.31%) Video Conferencing
6 4 (3.45%) Driving Licence
6 4 (3.45%) STB
7 3 (2.59%) iPad
7 3 (2.59%) Management Information System
8 2 (1.72%) BYOD
8 2 (1.72%) Hedge funds
9 1 (0.86%) Data Centre
9 1 (0.86%) Enterprise Software
9 1 (0.86%) Fat Client
9 1 (0.86%) RSA SecurID
9 1 (0.86%) Thin Client
Operating Systems
1 89 (76.72%) Windows
2 58 (50.00%) Windows 7
3 45 (38.79%) Windows 10
4 22 (18.97%) Android
5 15 (12.93%) Windows 8
6 13 (11.21%) Windows Server
7 8 (6.90%) Mac OS X
8 5 (4.31%) Apple iOS
8 5 (4.31%) Mac OS
8 5 (4.31%) Windows Server 2008
9 2 (1.72%) Windows Server 2012
10 1 (0.86%) Windows 2000
10 1 (0.86%) Windows Server 2003
10 1 (0.86%) Windows Vista
10 1 (0.86%) Windows XP
Processes & Methodologies
1 38 (32.76%) ITIL
2 20 (17.24%) Service Management
3 15 (12.93%) Mobile Device Management
4 7 (6.03%) Service Delivery
5 6 (5.17%) BCP
5 6 (5.17%) Patch Management
6 5 (4.31%) Application Packaging
6 5 (4.31%) Asset Management
6 5 (4.31%) Disaster Recovery
7 4 (3.45%) Business Continuity
7 4 (3.45%) Malware Detection/Protection
8 3 (2.59%) Capacity Management
8 3 (2.59%) Continuous Improvement
8 3 (2.59%) Incident Management
8 3 (2.59%) Investment Management
8 3 (2.59%) ITIL V3
8 3 (2.59%) Knowledge Management
8 3 (2.59%) Migration
8 3 (2.59%) Release Management
8 3 (2.59%) Technical Architecture
Programming Languages
1 11 (9.48%) PowerShell
2 2 (1.72%) Java
3 1 (0.86%) VB
3 1 (0.86%) VBScript
Qualifications
1 25 (21.55%) Microsoft Certification
2 8 (6.90%) MCSE
3 4 (3.45%) Cisco Certification
3 4 (3.45%) MCDST
3 4 (3.45%) MCP
4 3 (2.59%) CCNA
4 3 (2.59%) Degree
4 3 (2.59%) MCITP
4 3 (2.59%) MCSA
5 2 (1.72%) A+ Certification
5 2 (1.72%) ITIL Certification
5 2 (1.72%) ITIL Foundation Certificate
6 1 (0.86%) MCTS
6 1 (0.86%) Network+ Certification
6 1 (0.86%) PMI Certification
6 1 (0.86%) PMP
Quality Assurance & Compliance
1 5 (4.31%) SLA
2 3 (2.59%) Cyber Essentials
2 3 (2.59%) Cyber Essentials PLUS
2 3 (2.59%) ISO/IEC 27001
3 1 (0.86%) QA
System Software
1 69 (59.48%) Active Directory
2 7 (6.03%) VMware Infrastructure
3 5 (4.31%) Microsoft App-V
4 4 (3.45%) XenApp
5 3 (2.59%) XenDesktop
6 2 (1.72%) BitLocker
7 1 (0.86%) Hyper-V
7 1 (0.86%) Virtual Desktop
Systems Management
1 29 (25.00%) SCCM
2 5 (4.31%) WSUS
3 2 (1.72%) AirWatch
3 2 (1.72%) Systems Management Server (SMS)
4 1 (0.86%) Backup Exec
4 1 (0.86%) Norton AntiVirus
4 1 (0.86%) SCOM
4 1 (0.86%) SCSM
Vendors
1 66 (56.90%) Microsoft
2 46 (39.66%) Citrix
3 15 (12.93%) Apple
4 13 (11.21%) VMware
5 11 (9.48%) Cisco
6 7 (6.03%) Reuters
7 6 (5.17%) FactSet
7 6 (5.17%) Symantec
8 4 (3.45%) Adobe
8 4 (3.45%) AppSense
8 4 (3.45%) Avaya
8 4 (3.45%) Bloomberg
9 3 (2.59%) HP
9 3 (2.59%) Lumension
9 3 (2.59%) NetApp
10 2 (1.72%) Sage
11 1 (0.86%) Fidessa
11 1 (0.86%) Intel
11 1 (0.86%) Salesforce.com
11 1 (0.86%) Sophos