Period
to

The median annual salary for a Desktop Support was £42,500 in advertised job vacancies in the City of London during the 6 months to 17 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
Central London > City of London
6 months to
17 May 2022
Same period 2021 Same period 2020
Rank 196 224 197
Rank change year-on-year +28 -27 +39
Permanent jobs requiring a Desktop Support 73 10 86
As % of all permanent jobs advertised in the City of London 1.01% 0.20% 1.18%
As % of the Job Titles category 1.09% 0.22% 1.25%
Number of salaries quoted 65 10 69
10th Percentile £30,000 £29,525 £25,500
25th Percentile £35,000 £31,250 £27,600
Median annual salary (50th Percentile) £42,500 £33,250 £35,000
Median % change year-on-year +27.82% -5.00% +2.94%
75th Percentile £48,750 £36,750 £43,750
90th Percentile £58,750 £40,775 £52,750
Central London median annual salary £42,500 £32,500 £35,000
% change year-on-year +30.77% -7.14% +7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 6,728 4,617 6,879
% of permanent IT jobs with a recognized job title 92.70% 92.97% 94.54%
Number of salaries quoted 5,438 4,107 6,036
10th Percentile £44,463 £42,500 £38,500
25th Percentile £55,781 £52,500 £50,000
Median annual salary (50th Percentile) £72,500 £70,000 £66,000
Median % change year-on-year +3.57% +6.06% +1.54%
75th Percentile £93,750 £88,750 £83,750
90th Percentile £108,750 £105,000 £100,000
Central London median annual salary £70,500 £70,000 £66,500
% change year-on-year +0.71% +5.26% +2.31%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Desktop Support in the City of London.

Salary trend for Desktop Support in the City of London

Desktop Support
Salary Histogram in the City of London

Salary distribution for jobs citing Desktop Support in the City of London over the 6 months to 17 May 2022.

Salary histogram for Desktop Support in the City of London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 17 May 2022, Desktop Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Desktop Support in the job title.

1 58 (79.45%) Windows
2 47 (64.38%) Active Directory
2 47 (64.38%) Windows 10
3 45 (61.64%) Microsoft 365
4 37 (50.68%) Microsoft
5 35 (47.95%) Finance
6 32 (43.84%) Social Skills
7 25 (34.25%) Microsoft Office
8 21 (28.77%) SCCM
9 20 (27.40%) DHCP
9 20 (27.40%) DNS
10 17 (23.29%) Change Management
11 16 (21.92%) Windows 7
11 16 (21.92%) Bloomberg
12 15 (20.55%) ITIL
13 14 (19.18%) Windows Server
14 13 (17.81%) LDAP
14 13 (17.81%) Cisco
14 13 (17.81%) PowerShell
15 12 (16.44%) Banking
15 12 (16.44%) Investment Banking
15 12 (16.44%) Citrix
15 12 (16.44%) Kerberos
15 12 (16.44%) Service Delivery
15 12 (16.44%) Patch Management
15 12 (16.44%) Presentation Skills
15 12 (16.44%) Active Directory Federation Services
15 12 (16.44%) Application Virtualisation
15 12 (16.44%) Push Notifications
16 11 (15.07%) Legal

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.59%) IBM Notes
2 6 (8.22%) SharePoint
3 1 (1.37%) MS Exchange
Applications
1 25 (34.25%) Microsoft Office
2 2 (2.74%) Microsoft Excel
2 2 (2.74%) Microsoft PowerPoint
Cloud Services
1 45 (61.64%) Microsoft 365
2 8 (10.96%) Azure
3 4 (5.48%) Azure Active Directory
3 4 (5.48%) OneDrive
4 1 (1.37%) AWS
4 1 (1.37%) Mimecast
4 1 (1.37%) Power Platform
4 1 (1.37%) PowerApps
Communications & Networking
1 20 (27.40%) DHCP
1 20 (27.40%) DNS
2 12 (16.44%) Kerberos
3 9 (12.33%) VoIP
4 8 (10.96%) TCP/IP
5 7 (9.59%) NAS
6 6 (8.22%) VPN
7 5 (6.85%) Wi-Fi
8 4 (5.48%) 3G
8 4 (5.48%) Cisco IOS
8 4 (5.48%) HTTP
8 4 (5.48%) SSL
9 3 (4.11%) WebEx
10 2 (2.74%) ADSL
11 1 (1.37%) Internet
Database & Business Intelligence
1 1 (1.37%) Metadata
Development Applications
1 1 (1.37%) JIRA
General
1 35 (47.95%) Finance
2 32 (43.84%) Social Skills
3 12 (16.44%) Banking
3 12 (16.44%) Investment Banking
3 12 (16.44%) Presentation Skills
4 11 (15.07%) Legal
5 9 (12.33%) Financial Institution
6 7 (9.59%) Telecoms
7 6 (8.22%) Analytical Skills
8 3 (4.11%) Back Office
8 3 (4.11%) Law
9 1 (1.37%) Mandarin Language
Libraries, Frameworks & Software Standards
1 13 (17.81%) LDAP
2 2 (2.74%) X-Windows
Miscellaneous
1 11 (15.07%) Hedge funds
2 9 (12.33%) Blackberry
3 7 (9.59%) Data Centre
4 4 (5.48%) Analytical Mindset
4 4 (5.48%) iPhone
5 3 (4.11%) iPad
5 3 (4.11%) Self-Motivation
5 3 (4.11%) Smartphone
5 3 (4.11%) Video Conferencing
6 2 (2.74%) Fat Client
6 2 (2.74%) Thin Client
7 1 (1.37%) Handset
Operating Systems
1 58 (79.45%) Windows
2 47 (64.38%) Windows 10
3 16 (21.92%) Windows 7
4 14 (19.18%) Windows Server
5 9 (12.33%) Mac OS
6 8 (10.96%) Android
7 7 (9.59%) Apple iOS
8 1 (1.37%) Linux
8 1 (1.37%) Mac OS X
8 1 (1.37%) Windows Server 2012
8 1 (1.37%) Windows Server 2016
Processes & Methodologies
1 17 (23.29%) Change Management
2 15 (20.55%) ITIL
3 12 (16.44%) Application Virtualisation
3 12 (16.44%) Patch Management
3 12 (16.44%) Push Notifications
3 12 (16.44%) Service Delivery
4 9 (12.33%) Break/Fix
4 9 (12.33%) Data Protection
4 9 (12.33%) Decision-Making
4 9 (12.33%) ITSM
5 7 (9.59%) Application Packaging
5 7 (9.59%) Inventory Control
5 7 (9.59%) Inventory Management
6 4 (5.48%) Problem Management
6 4 (5.48%) Problem-Solving
6 4 (5.48%) Virtual Environments
7 3 (4.11%) Asset Management
7 3 (4.11%) Case Management
7 3 (4.11%) Proactive Management
7 3 (4.11%) Service Management
Programming Languages
1 13 (17.81%) PowerShell
2 2 (2.74%) SQL
3 1 (1.37%) VB
3 1 (1.37%) VBScript
Qualifications
1 8 (10.96%) Degree
2 1 (1.37%) ITIL Certification
Quality Assurance & Compliance
1 9 (12.33%) GDPR
1 9 (12.33%) SLA
System Software
1 47 (64.38%) Active Directory
2 8 (10.96%) Virtual Desktop
3 6 (8.22%) VMware Infrastructure
4 4 (5.48%) XenApp
5 2 (2.74%) XenDesktop
6 1 (1.37%) BitLocker
6 1 (1.37%) Terminal Services
6 1 (1.37%) VMware ESXi
Systems Management
1 21 (28.77%) SCCM
2 12 (16.44%) Active Directory Federation Services
3 4 (5.48%) Microsoft Intune
Vendors
1 37 (50.68%) Microsoft
2 16 (21.92%) Bloomberg
3 13 (17.81%) Cisco
4 12 (16.44%) Citrix
5 11 (15.07%) HP
6 8 (10.96%) VMware
7 7 (9.59%) Fidessa
7 7 (9.59%) Lotus
8 5 (6.85%) Remedy
8 5 (6.85%) Reuters
8 5 (6.85%) ServiceNow
9 4 (5.48%) Polycom
10 3 (4.11%) Apple
10 3 (4.11%) Charles River
11 2 (2.74%) EMC
11 2 (2.74%) IBM
11 2 (2.74%) MobileIron
12 1 (1.37%) Avaya
12 1 (1.37%) Google
12 1 (1.37%) iManage