Period
to 13 November 2018

The median annual salary for a Desktop Support was £32,500 in advertised job vacancies in the City of London during the 6 months to 13 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
Central London > City of London
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 215 212 224
Rank change year-on-year -3 +12 +8
Permanent jobs requiring a Desktop Support 134 115 132
As % of all permanent IT jobs advertised in the City of London 1.20% 1.13% 1.14%
As % of the Job Titles category 1.26% 1.19% 1.18%
Number of salaries quoted 116 108 121
City of London median annual salary £32,500 £35,000 £35,000
Median salary % change year-on-year -7.14% - +7.69%
10th Percentile £22,500 £25,875 £25,500
90th Percentile £64,375 £55,750 £52,500
Central London median annual salary £32,500 £32,500 £33,000
% change year-on-year - -1.52% +4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 10,651 9,667 11,171
% of permanent IT jobs with a recognized job title 95.63% 94.97% 96.38%
Number of salaries quoted 9,516 8,753 10,175
City of London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £35,000 £33,800 £33,750
90th Percentile £93,750 £92,500 £88,750
Central London median annual salary £62,500 £58,000 £57,500
% change year-on-year +7.76% +0.87% +4.55%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the City of London.

Salary trend for Desktop Support in the City of London

Desktop Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 13 November 2018.

Salary histogram for Desktop Support in the City of London

Desktop Support
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the City of London region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 £30,000 -
Desktop Support
Central London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 13 November 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Desktop Support in the job title.

1 114 (85.07%) Windows
2 87 (64.93%) Microsoft
3 82 (61.19%) Active Directory
4 77 (57.46%) Microsoft Office
5 71 (52.99%) Windows 7
6 63 (47.01%) Windows 10
7 62 (46.27%) Finance
8 56 (41.79%) ITIL
9 44 (32.84%) SCCM
10 40 (29.85%) Office 365
11 33 (24.63%) Windows Server
12 29 (21.64%) Citrix
13 25 (18.66%) MS Exchange
14 23 (17.16%) Banking
15 21 (15.67%) TCP/IP
16 20 (14.93%) Cisco
17 19 (14.18%) Service Management
18 18 (13.43%) Android
19 16 (11.94%) SLA
19 16 (11.94%) Apple
19 16 (11.94%) LAN
20 15 (11.19%) Windows Server 2008
20 15 (11.19%) PowerShell
21 14 (10.45%) Video Conferencing
21 14 (10.45%) ITIL V3
21 14 (10.45%) DHCP
21 14 (10.45%) DNS
22 13 (9.70%) Patch Management
22 13 (9.70%) Problem-Solving
22 13 (9.70%) Windows Server 2012

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (18.66%) MS Exchange
2 11 (8.21%) SharePoint
3 5 (3.73%) Exchange Server 2010
4 4 (2.99%) Skype for Business
5 2 (1.49%) Exchange Server 2007
Applications
1 77 (57.46%) Microsoft Office
2 12 (8.96%) Microsoft Excel
3 10 (7.46%) Microsoft PowerPoint
4 4 (2.99%) MS Visio
5 1 (0.75%) Acrobat
Business Applications
1 7 (5.22%) Eikon
2 6 (4.48%) Remedy ITSM
3 2 (1.49%) Dynamics NAV
Cloud Services
1 40 (29.85%) Office 365
2 7 (5.22%) Microsoft Azure
3 4 (2.99%) Amazon AWS
4 2 (1.49%) Mimecast
4 2 (1.49%) OneDrive
4 2 (1.49%) Slack
5 1 (0.75%) Azure Active Directory
Communications & Networking
1 21 (15.67%) TCP/IP
2 16 (11.94%) LAN
3 14 (10.45%) DHCP
3 14 (10.45%) DNS
4 11 (8.21%) Wireless
5 9 (6.72%) Firewall
5 9 (6.72%) VPN
5 9 (6.72%) WAN
6 7 (5.22%) Cisco IOS
7 5 (3.73%) Skype
8 4 (2.99%) Internet
8 4 (2.99%) VoIP
9 3 (2.24%) VLAN
10 2 (1.49%) FTP
10 2 (1.49%) SMTP
10 2 (1.49%) SSL
11 1 (0.75%) 3G
11 1 (0.75%) Broadband
11 1 (0.75%) PBX
11 1 (0.75%) SMS
Database & Business Intelligence
1 3 (2.24%) SQL Server
2 1 (0.75%) SQL Server 2012
2 1 (0.75%) SQL Server 2016
Development Applications
1 3 (2.24%) MSI
2 2 (1.49%) Hudson
2 2 (1.49%) WinDbg
3 1 (0.75%) Git (software)
General
1 62 (46.27%) Finance
2 23 (17.16%) Banking
3 7 (5.22%) Law
4 6 (4.48%) Investment Banking
4 6 (4.48%) Telecoms
5 4 (2.99%) Legal
6 2 (1.49%) Retail
7 1 (0.75%) Back Office
7 1 (0.75%) Front Office
7 1 (0.75%) Japanese Language
7 1 (0.75%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.75%) .NET
1 1 (0.75%) COM
1 1 (0.75%) WPF
Miscellaneous
1 14 (10.45%) Video Conferencing
2 10 (7.46%) Analytical Skills
3 9 (6.72%) Blackberry
4 6 (4.48%) iPad
4 6 (4.48%) iPhone
5 5 (3.73%) Self-Motivation
5 5 (3.73%) Smartphone
6 4 (2.99%) Fat Client
6 4 (2.99%) Mobile App
6 4 (2.99%) Thin Client
7 3 (2.24%) Computer Science
7 3 (2.24%) Hedge funds
8 2 (1.49%) Client/Server
8 2 (1.49%) Fintech
8 2 (1.49%) Management Information System
8 2 (1.49%) User Experience
9 1 (0.75%) BYOD
9 1 (0.75%) Data Centre
9 1 (0.75%) Enterprise Software
9 1 (0.75%) Handset
Operating Systems
1 114 (85.07%) Windows
2 71 (52.99%) Windows 7
3 63 (47.01%) Windows 10
4 33 (24.63%) Windows Server
5 18 (13.43%) Android
6 15 (11.19%) Windows Server 2008
7 13 (9.70%) Windows Server 2012
8 11 (8.21%) Windows 8
9 8 (5.97%) Linux
9 8 (5.97%) Mac OS X
10 4 (2.99%) Apple iOS
11 3 (2.24%) Mac OS
12 2 (1.49%) Windows XP
13 1 (0.75%) Windows Server 2003
Processes & Methodologies
1 56 (41.79%) ITIL
2 19 (14.18%) Service Management
3 14 (10.45%) ITIL V3
4 13 (9.70%) Mobile Device Management
4 13 (9.70%) Patch Management
4 13 (9.70%) Problem-Solving
5 9 (6.72%) Application Packaging
5 9 (6.72%) Service Delivery
6 8 (5.97%) Asset Management
6 8 (5.97%) Migration
6 8 (5.97%) Root Cause Analysis
6 8 (5.97%) Software Deployment
7 6 (4.48%) Break/Fix
7 6 (4.48%) ITSM
8 5 (3.73%) Creative Thinking
8 5 (3.73%) Incident Management
8 5 (3.73%) IT Strategy
8 5 (3.73%) Security Patching
8 5 (3.73%) Workflow
9 4 (2.99%) User Acceptance Testing
Programming Languages
1 15 (11.19%) PowerShell
2 3 (2.24%) VBScript
3 2 (1.49%) SQL
4 1 (0.75%) C#
4 1 (0.75%) Python
Qualifications
1 9 (6.72%) Microsoft Certification
2 7 (5.22%) MCDST
3 5 (3.73%) ITIL Certification
3 5 (3.73%) MCP
4 4 (2.99%) A+ Certification
4 4 (2.99%) CCNA
4 4 (2.99%) Cisco Certification
4 4 (2.99%) Degree
5 3 (2.24%) ITIL Foundation Certificate
6 2 (1.49%) ACSP
6 2 (1.49%) MCSE
7 1 (0.75%) MCITP
7 1 (0.75%) Numerate Degree
7 1 (0.75%) SC Cleared
7 1 (0.75%) Security Cleared
Quality Assurance & Compliance
1 16 (11.94%) SLA
System Software
1 82 (61.19%) Active Directory
2 8 (5.97%) VMware Infrastructure
3 6 (4.48%) BitLocker
4 5 (3.73%) XenApp
5 4 (2.99%) XenDesktop
6 3 (2.24%) Microsoft App-V
6 3 (2.24%) Terminal Server
7 2 (1.49%) Virtual Desktop
7 2 (1.49%) VMware ESXi
8 1 (0.75%) Hyper-V
Systems Management
1 44 (32.84%) SCCM
2 11 (8.21%) WSUS
3 4 (2.99%) Microsoft Intune
4 2 (1.49%) Microsoft Data Protection Manager
4 2 (1.49%) Perfmon
4 2 (1.49%) SCOrch
4 2 (1.49%) vRealize
4 2 (1.49%) vRealize Orchestrator
5 1 (0.75%) AirWatch
5 1 (0.75%) Ansible
5 1 (0.75%) HP SIM
5 1 (0.75%) Jamf Pro
5 1 (0.75%) McAfee ePO
5 1 (0.75%) Norton AntiVirus
5 1 (0.75%) Opscode Chef
5 1 (0.75%) Symantec Endpoint Protection
5 1 (0.75%) XenMobile
Vendors
1 87 (64.93%) Microsoft
2 29 (21.64%) Citrix
3 20 (14.93%) Cisco
4 16 (11.94%) Apple
5 11 (8.21%) Bloomberg
6 10 (7.46%) Reuters
7 9 (6.72%) Fidessa
7 9 (6.72%) Ivanti
7 9 (6.72%) MobileIron
7 9 (6.72%) VMware
8 8 (5.97%) Remedy
9 6 (4.48%) McAfee
9 6 (4.48%) ServiceNow
10 4 (2.99%) Avaya
10 4 (2.99%) BMC
10 4 (2.99%) Okta
10 4 (2.99%) Samsung
11 3 (2.24%) Sophos
12 2 (1.49%) Dell
12 2 (1.49%) HP