Period
to 23 October 2021

The median annual salary for a Desktop Support was £32,500 in advertised job vacancies in the City of London during the 6 months to 23 October 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
Central London > City of London
6 months to
23 Oct 2021
Same period 2020 Same period 2019
Rank 215 156 229
Rank change year-on-year -59 +73 +22
Permanent jobs requiring a Desktop Support 49 37 98
As % of all permanent jobs advertised in the City of London 0.82% 1.02% 0.98%
As % of the Job Titles category 0.88% 1.09% 1.03%
Number of salaries quoted 41 35 76
10th Percentile " £25,650 £24,875
25th Percentile £31,250 £29,750 £28,438
Median annual salary (50th Percentile) £32,500 £35,000 £32,500
Median % change year-on-year -7.14% +7.69% -
75th Percentile £42,500 £37,500 £45,000
90th Percentile £71,250 £46,500 £52,500
Central London median annual salary £32,500 £35,000 £34,000
% change year-on-year -7.14% +2.94% +4.62%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 5,562 3,388 9,537
% of permanent IT jobs with a recognized job title 93.56% 93.20% 95.51%
Number of salaries quoted 4,940 2,977 8,439
10th Percentile £42,500 £42,500 £36,250
25th Percentile £53,750 £52,500 £48,750
Median annual salary (50th Percentile) £72,266 £70,000 £65,000
Median % change year-on-year +3.24% +7.69% +4.00%
75th Percentile £90,000 £85,000 £82,500
90th Percentile £105,000 £100,000 £95,000
Central London median annual salary £70,000 £67,500 £65,000
% change year-on-year +3.70% +3.85% +4.00%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Desktop Support in the City of London.

Salary trend for Desktop Support in the City of London

Desktop Support
Salary Histogram in the City of London

Salary distribution for jobs citing Desktop Support in the City of London over the 6 months to 23 October 2021.

Salary histogram for Desktop Support in the City of London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 October 2021, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Desktop Support in the job title.

1 43 (87.76%) Windows
2 31 (63.27%) Finance
3 30 (61.22%) Microsoft
4 26 (53.06%) Apple
5 25 (51.02%) Microsoft Office
6 24 (48.98%) ITIL
6 24 (48.98%) Android
7 23 (46.94%) Banking
8 22 (44.90%) Windows 7
8 22 (44.90%) Blackberry
9 21 (42.86%) iPhone
10 20 (40.82%) Cisco
10 20 (40.82%) iPad
11 19 (38.78%) Video Conferencing
11 19 (38.78%) Degree
11 19 (38.78%) Asset Management
12 18 (36.73%) Active Directory
12 18 (36.73%) Wireless
13 17 (34.69%) Internet
13 17 (34.69%) TCP/IP
13 17 (34.69%) WAN
13 17 (34.69%) Cisco IOS
13 17 (34.69%) Windows 8
14 16 (32.65%) Microsoft 365
14 16 (32.65%) Computer Science Degree
14 16 (32.65%) Mac OS X
15 13 (26.53%) SCCM
15 13 (26.53%) Windows 10
15 13 (26.53%) Social Skills
16 9 (18.37%) Windows Server

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.20%) SharePoint
2 1 (2.04%) Confluence
2 1 (2.04%) Exchange Server 2013
2 1 (2.04%) MS Exchange
2 1 (2.04%) Skype for Business
Applications
1 25 (51.02%) Microsoft Office
2 5 (10.20%) Microsoft Excel
Business Applications
1 2 (4.08%) Remedy ITSM
Cloud Services
1 16 (32.65%) Microsoft 365
2 4 (8.16%) Slack
3 3 (6.12%) Azure
4 2 (4.08%) Power Platform
4 2 (4.08%) PowerApps
5 1 (2.04%) AWS
5 1 (2.04%) Azure Active Directory
5 1 (2.04%) GCP
Communications & Networking
1 18 (36.73%) Wireless
2 17 (34.69%) Cisco IOS
2 17 (34.69%) Internet
2 17 (34.69%) TCP/IP
2 17 (34.69%) WAN
3 3 (6.12%) DHCP
3 3 (6.12%) VPN
4 2 (4.08%) DNS
4 2 (4.08%) Wi-Fi
5 1 (2.04%) Remote Desktop
5 1 (2.04%) Skype
5 1 (2.04%) WebEx
Database & Business Intelligence
1 5 (10.20%) SQL Server
Development Applications
1 3 (6.12%) WinDbg
2 1 (2.04%) MSI
2 1 (2.04%) Visual Studio
General
1 31 (63.27%) Finance
2 23 (46.94%) Banking
3 13 (26.53%) Social Skills
4 8 (16.33%) Legal
5 6 (12.24%) Financial Institution
6 5 (10.20%) Law
7 4 (8.16%) Front Office
8 2 (4.08%) Back Office
8 2 (4.08%) Public Sector
9 1 (2.04%) Inclusion and Diversity
9 1 (2.04%) Investment Banking
9 1 (2.04%) Telecoms
Miscellaneous
1 22 (44.90%) Blackberry
2 21 (42.86%) iPhone
3 20 (40.82%) iPad
4 19 (38.78%) Video Conferencing
5 5 (10.20%) Fat Client
5 5 (10.20%) Handset
5 5 (10.20%) Thin Client
6 4 (8.16%) Hedge funds
7 2 (4.08%) Management Information System
7 2 (4.08%) Self-Motivation
8 1 (2.04%) Media Streaming
Operating Systems
1 43 (87.76%) Windows
2 24 (48.98%) Android
3 22 (44.90%) Windows 7
4 17 (34.69%) Windows 8
5 16 (32.65%) Mac OS X
6 13 (26.53%) Windows 10
7 9 (18.37%) Windows Server
8 3 (6.12%) Windows Server 2012
8 3 (6.12%) Windows XP
9 1 (2.04%) Apple iOS
9 1 (2.04%) Linux
9 1 (2.04%) Windows Phone
9 1 (2.04%) Windows Server 2016
Processes & Methodologies
1 24 (48.98%) ITIL
2 19 (38.78%) Asset Management
3 7 (14.29%) Break/Fix
3 7 (14.29%) Problem Management
3 7 (14.29%) Service Management
4 5 (10.20%) ITSM
4 5 (10.20%) Mobile Device Management
5 4 (8.16%) Change Management
5 4 (8.16%) Data Protection
5 4 (8.16%) Line Management
6 3 (6.12%) Problem-Solving
7 2 (4.08%) Agile Software Development
7 2 (4.08%) Coaching
7 2 (4.08%) DevOps
7 2 (4.08%) Incident Management
7 2 (4.08%) Major Incident Management
7 2 (4.08%) People Management
7 2 (4.08%) Portfolio Management
7 2 (4.08%) Resource Allocation
7 2 (4.08%) Workflow Management
Programming Languages
1 6 (12.24%) PowerShell
2 5 (10.20%) VBScript
3 1 (2.04%) Python
Qualifications
1 19 (38.78%) Degree
2 16 (32.65%) Computer Science Degree
3 1 (2.04%) MCSE
3 1 (2.04%) Microsoft Certification
3 1 (2.04%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (8.16%) GDPR
2 2 (4.08%) SLA
System Software
1 18 (36.73%) Active Directory
2 6 (12.24%) VMware Infrastructure
3 3 (6.12%) Virtual Desktop
4 2 (4.08%) Firmware
4 2 (4.08%) VMware ESXi
4 2 (4.08%) vSphere
5 1 (2.04%) Hyper-V
5 1 (2.04%) Microsoft App-V
Systems Management
1 13 (26.53%) SCCM
2 3 (6.12%) Microsoft Intune
2 3 (6.12%) Perfmon
3 2 (4.08%) McAfee ePO
3 2 (4.08%) MOM
3 2 (4.08%) NetBackup
3 2 (4.08%) Norton AntiVirus
3 2 (4.08%) Symantec Enterprise Vault
3 2 (4.08%) vCenter Server
3 2 (4.08%) WSUS
Vendors
1 30 (61.22%) Microsoft
2 26 (53.06%) Apple
3 20 (40.82%) Cisco
4 8 (16.33%) Bloomberg
5 7 (14.29%) Reuters
6 6 (12.24%) VMware
7 4 (8.16%) Citrix
7 4 (8.16%) MobileIron
8 3 (6.12%) HP
8 3 (6.12%) Remedy
9 2 (4.08%) Adobe
9 2 (4.08%) Altiris
9 2 (4.08%) Calypso
9 2 (4.08%) Dell
9 2 (4.08%) Equitrac
9 2 (4.08%) GL TRADE
9 2 (4.08%) McAfee
9 2 (4.08%) Murex
9 2 (4.08%) RightFax
9 2 (4.08%) Symantec