Desktop Support Jobs in the City of London

The median annual salary for a Desktop Support was £30,000 in advertised job vacancies in the City of London during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support London / City of London
Location	3 months to 27 Jun 2017	Same period 2016	Same period 2015
Rank	190	185	236
Rank change year-on-year	-5	+51
Permanent jobs requiring a Desktop Support	43	81	88
As % of all permanent IT jobs advertised in the City of London	0.83%	1.27%	0.86%
As % of the Job Titles category	0.87%	1.32%	0.91%
Number of salaries quoted	41	72	75
Median salary	£30,000	£35,000	£35,000
Median salary % change year-on-year	-14.28%	-
90% offered a salary of more than	£27,500	£29,000	£24,400
10% offered a salary of more than	£42,500	£52,250	£54,000
UK excluding London median salary	£26,500	£26,500	£26,500

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles City of London
Permanent job vacancies with a job title containing a recognized job role	4929	6144	9676
As % of all permanent IT job vacancies advertised in the City of London	95.34%	96.14%	94.99%
Number of salaries quoted	4401	5597	8291
Median salary	£57,500	£57,500	£55,000
Median salary % change year-on-year	-	+4.54%
90% offered a salary of more than	£32,500	£35,000	£32,500
10% offered a salary of more than	£85,000	£75,500	£80,000
UK excluding London median salary	£42,500	£41,500	£40,000
% change year-on-year	+2.40%	+3.75%

Desktop Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the City of London.

Salary trend for Desktop Support in the City of London

Desktop Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Desktop Support in the City of London over the 3 months to 27 June 2017.

Salary histogram for Desktop Support in the City of London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 27 June 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Desktop Support in the job title.

1	81 (87.10%)	Windows
2	55 (59.14%)	Active Directory
3	46 (49.46%)	Microsoft
4	39 (41.94%)	Windows 7
5	38 (40.86%)	Finance
6	37 (39.78%)	Citrix
7	34 (36.56%)	Windows 10
8	30 (32.26%)	Windows Server
9	27 (29.03%)	ITIL
9	27 (29.03%)	SCCM
10	25 (26.88%)	Microsoft Certification
11	23 (24.73%)	VMware
11	23 (24.73%)	Office 365
12	21 (22.58%)	Blackberry
12	21 (22.58%)	Microsoft Office

13	20 (21.51%)	MS Exchange
14	18 (19.35%)	Banking
14	18 (19.35%)	Windows Server 2012
14	18 (19.35%)	VMware Infrastructure
14	18 (19.35%)	PowerShell
14	18 (19.35%)	Windows Server 2008
15	16 (17.20%)	Hyper-V
16	14 (15.05%)	Android
16	14 (15.05%)	Firewall
17	13 (13.98%)	Cisco
18	12 (12.90%)	iPhone
19	11 (11.83%)	Mobile Device Management
19	11 (11.83%)	DNS
20	10 (10.75%)	Degree
21	9 (9.68%)	Windows 8

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	20 (21.51%)	MS Exchange
2	5 (5.38%)	IIS
3	4 (4.30%)	Exchange Server 2010
3	4 (4.30%)	Skype for Business
4	3 (3.23%)	SharePoint
5	2 (2.15%)	Exchange Server 2007
5	2 (2.15%)	Exchange Server 2013
6	1 (1.08%)	Blackberry Enterprise Server
6	1 (1.08%)	Exchange Server 2003

Applications
1	21 (22.58%)	Microsoft Office
2	4 (4.30%)	Microsoft Excel
3	1 (1.08%)	Adobe Creative Suite

Cloud Services
1	23 (24.73%)	Office 365
2	4 (4.30%)	Amazon AWS
3	3 (3.23%)	Microsoft Azure
4	1 (1.08%)	Cloud Computing
4	1 (1.08%)	SaaS

Communications & Networking
1	14 (15.05%)	Firewall
2	11 (11.83%)	DNS
3	9 (9.68%)	TCP/IP
4	6 (6.45%)	DHCP
4	6 (6.45%)	Network Security
4	6 (6.45%)	SAN
4	6 (6.45%)	VPN
5	5 (5.38%)	VoIP
6	4 (4.30%)	VLAN
6	4 (4.30%)	Wi-Fi
6	4 (4.30%)	Wireless
7	3 (3.23%)	LAN
8	2 (2.15%)	NAS
8	2 (2.15%)	WAN
9	1 (1.08%)	Cisco IPT
9	1 (1.08%)	Internet
9	1 (1.08%)	IP Telephony
9	1 (1.08%)	PBX
9	1 (1.08%)	SNMP

Database & Business Intelligence
1	7 (7.53%)	SQL Server
2	3 (3.23%)	SQL Server 2008
2	3 (3.23%)	SQL Server 2012

Development Applications
1	4 (4.30%)	MSI

General
1	38 (40.86%)	Finance
2	18 (19.35%)	Banking
3	8 (8.60%)	Telecoms
4	7 (7.53%)	Investment Banking
5	5 (5.38%)	Law
6	2 (2.15%)	Financial Institution
6	2 (2.15%)	Legal
7	1 (1.08%)	Back Office
7	1 (1.08%)	Games
7	1 (1.08%)	International Banking

Libraries, Frameworks & Software Standards
1	2 (2.15%)	Software Packaging
2	1 (1.08%)	.NET
2	1 (1.08%)	Mason

Miscellaneous
1	21 (22.58%)	Blackberry
2	12 (12.90%)	iPhone
3	4 (4.30%)	Equities
3	4 (4.30%)	Hedge funds
3	4 (4.30%)	iPad
3	4 (4.30%)	Smartphone
4	3 (3.23%)	Fat Client
4	3 (3.23%)	Thin Client
4	3 (3.23%)	User Experience
4	3 (3.23%)	Video Conferencing
5	2 (2.15%)	Data Centre
5	2 (2.15%)	Mobile App
5	2 (2.15%)	Robotics
6	1 (1.08%)	Analytical Skills
6	1 (1.08%)	Computer Science
6	1 (1.08%)	Driving Licence
6	1 (1.08%)	Management Information System
6	1 (1.08%)	Public Cloud

Operating Systems
1	81 (87.10%)	Windows
2	39 (41.94%)	Windows 7
3	34 (36.56%)	Windows 10
4	30 (32.26%)	Windows Server
5	18 (19.35%)	Windows Server 2008
5	18 (19.35%)	Windows Server 2012
6	14 (15.05%)	Android
7	9 (9.68%)	Windows 8
8	3 (3.23%)	Linux
8	3 (3.23%)	Windows XP
9	2 (2.15%)	Mac OS
10	1 (1.08%)	Apple iOS
10	1 (1.08%)	Mac OS X

Processes & Methodologies
1	27 (29.03%)	ITIL
2	11 (11.83%)	Mobile Device Management
3	8 (8.60%)	Service Management
4	7 (7.53%)	Asset Management
5	6 (6.45%)	Application Packaging
6	5 (5.38%)	Migration
7	4 (4.30%)	Contract Management
8	3 (3.23%)	Consumerization
8	3 (3.23%)	Disaster Recovery
8	3 (3.23%)	Process Management
8	3 (3.23%)	Software Deployment
8	3 (3.23%)	Visualisation
9	2 (2.15%)	Agile Software Development
9	2 (2.15%)	Change Control
9	2 (2.15%)	Incident Management
9	2 (2.15%)	Investment Management
9	2 (2.15%)	MOF
9	2 (2.15%)	Root Cause Analysis
9	2 (2.15%)	Software License Management
10	1 (1.08%)	Project Management

Programming Languages
1	18 (19.35%)	PowerShell
2	4 (4.30%)	VBA
3	3 (3.23%)	SQL
4	1 (1.08%)	C#
4	1 (1.08%)	Perl
4	1 (1.08%)	VB
4	1 (1.08%)	VBScript

Qualifications
1	25 (26.88%)	Microsoft Certification
2	10 (10.75%)	Degree
3	7 (7.53%)	CCNA
3	7 (7.53%)	Cisco Certification
3	7 (7.53%)	MCSE
4	4 (4.30%)	MCP
5	3 (3.23%)	A+ Certification
5	3 (3.23%)	MCSA
6	2 (2.15%)	ITIL Certification
6	2 (2.15%)	MCTS
6	2 (2.15%)	Network+ Certification
7	1 (1.08%)	CCA
7	1 (1.08%)	Citrix Certification
7	1 (1.08%)	Computer Science Degree
7	1 (1.08%)	ITIL Foundation Certificate
7	1 (1.08%)	Master's Degree
7	1 (1.08%)	MCITP
7	1 (1.08%)	MOS
7	1 (1.08%)	VMware Certified Professional (VCP)

Quality Assurance & Compliance
1	5 (5.38%)	SLA

System Software
1	55 (59.14%)	Active Directory
2	18 (19.35%)	VMware Infrastructure
3	16 (17.20%)	Hyper-V
4	7 (7.53%)	XenApp
5	6 (6.45%)	XenDesktop
6	4 (4.30%)	Microsoft App-V
7	3 (3.23%)	VMware ESXi
8	2 (2.15%)	vSphere
9	1 (1.08%)	Virtual Servers

Systems Management
1	27 (29.03%)	SCCM
2	4 (4.30%)	FortiGate
3	3 (3.23%)	Backup Exec
4	2 (2.15%)	Norton AntiVirus
4	2 (2.15%)	SCOM
4	2 (2.15%)	SCSM
5	1 (1.08%)	AirWatch
5	1 (1.08%)	Microsoft Intune
5	1 (1.08%)	WSUS

Vendors
1	46 (49.46%)	Microsoft
2	37 (39.78%)	Citrix
3	23 (24.73%)	VMware
4	13 (13.98%)	Cisco
5	7 (7.53%)	Apple
6	6 (6.45%)	Bloomberg
7	5 (5.38%)	HP
7	5 (5.38%)	Reuters
8	4 (4.30%)	MobileIron
9	3 (3.23%)	Lumension
9	3 (3.23%)	Symantec
10	2 (2.15%)	CA
10	2 (2.15%)	CA Agile Central
10	2 (2.15%)	Intel
10	2 (2.15%)	Remedy
10	2 (2.15%)	Samsung
10	2 (2.15%)	ServiceNow
11	1 (1.08%)	NetApp
11	1 (1.08%)	Sage
11	1 (1.08%)	SonicWALL