Period
to 20 January 2019

The median annual salary for a Desktop Support was £35,000 in advertised job vacancies in the City of London during the 6 months to 20 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
Central London > City of London
6 months to
20 Jan 2019
Same period 2018 Same period 2017
Rank 221 240 254
Rank change year-on-year +19 +14 -7
Permanent jobs requiring a Desktop Support 112 101 94
As % of all permanent IT jobs advertised in the City of London 1.10% 0.97% 0.88%
As % of the Job Titles category 1.15% 1.02% 0.91%
Number of salaries quoted 99 96 87
City of London median annual salary £35,000 £35,000 £34,000
Median salary % change year-on-year - +2.94% +4.62%
10th Percentile £22,500 £24,500 £25,500
90th Percentile £55,000 £53,750 £46,750
Central London median annual salary £35,000 £33,500 £32,250
% change year-on-year +4.48% +3.88% -0.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9,710 9,936 10,296
% of permanent IT jobs with a recognized job title 95.69% 95.07% 96.62%
Number of salaries quoted 8,686 8,860 9,388
City of London median annual salary £65,000 £60,000 £57,500
Median salary % change year-on-year +8.33% +4.35% -
10th Percentile £36,125 £36,000 £33,500
90th Percentile £95,000 £93,750 £90,000
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +3.60%

Desktop Support
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support in the City of London

Desktop Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in the City of London.

Salary trend for Desktop Support in the City of London

Desktop Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing Desktop Support in the City of London over the 6 months to 20 January 2019.

Salary histogram for Desktop Support in the City of London

Desktop Support
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the City of London region over the 6 months to 20 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 £30,000 -
Desktop Support
Central London

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 20 January 2019, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Desktop Support in the job title.

1 98 (87.50%) Windows
2 84 (75.00%) Active Directory
3 67 (59.82%) Microsoft
3 67 (59.82%) Microsoft Office
4 62 (55.36%) Windows 7
5 61 (54.46%) Windows 10
6 56 (50.00%) ITIL
7 54 (48.21%) Office 365
8 50 (44.64%) Finance
9 28 (25.00%) Windows Server
10 26 (23.21%) Citrix
11 20 (17.86%) Android
12 19 (16.96%) SCCM
13 18 (16.07%) Windows Server 2008
14 17 (15.18%) Apple
14 17 (15.18%) DHCP
14 17 (15.18%) TCP/IP
15 16 (14.29%) Banking
15 16 (14.29%) Problem-Solving
16 14 (12.50%) Telecoms
16 14 (12.50%) MS Exchange
16 14 (12.50%) Service Management
16 14 (12.50%) Blackberry
17 13 (11.61%) SharePoint
17 13 (11.61%) DNS
18 12 (10.71%) Mobile Device Management
18 12 (10.71%) SLA
19 11 (9.82%) Windows Server 2012
20 10 (8.93%) Windows 8
20 10 (8.93%) Analytical Skills

Desktop Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (12.50%) MS Exchange
2 13 (11.61%) SharePoint
3 2 (1.79%) Exchange Server 2007
4 1 (0.89%) Exchange Server 2013
4 1 (0.89%) Skype for Business
Applications
1 67 (59.82%) Microsoft Office
2 5 (4.46%) Microsoft Excel
2 5 (4.46%) Microsoft PowerPoint
3 1 (0.89%) Acrobat
Business Applications
1 2 (1.79%) Remedy ITSM
Cloud Services
1 54 (48.21%) Office 365
2 4 (3.57%) Amazon AWS
2 4 (3.57%) Microsoft Azure
3 3 (2.68%) Azure Active Directory
Communications & Networking
1 17 (15.18%) DHCP
1 17 (15.18%) TCP/IP
2 13 (11.61%) DNS
3 10 (8.93%) WAN
4 9 (8.04%) LAN
4 9 (8.04%) Wireless
5 6 (5.36%) VoIP
6 5 (4.46%) Firewall
6 5 (4.46%) VPN
7 4 (3.57%) Internet
8 3 (2.68%) Cisco IOS
8 3 (2.68%) IP Telephony
8 3 (2.68%) PBX
9 2 (1.79%) PABX
9 2 (1.79%) Skype
10 1 (0.89%) Intranet
10 1 (0.89%) NetScaler
10 1 (0.89%) Network Security
10 1 (0.89%) PCoIP
10 1 (0.89%) VLAN
Database & Business Intelligence
1 1 (0.89%) SQL Server
Development Applications
1 4 (3.57%) JIRA
2 3 (2.68%) Hudson
3 1 (0.89%) Git (software)
General
1 50 (44.64%) Finance
2 16 (14.29%) Banking
3 14 (12.50%) Telecoms
4 8 (7.14%) Law
5 5 (4.46%) Back Office
6 2 (1.79%) Investment Banking
6 2 (1.79%) Japanese Language
6 2 (1.79%) Legal
7 1 (0.89%) Marketing
Miscellaneous
1 14 (12.50%) Blackberry
2 10 (8.93%) Analytical Skills
3 9 (8.04%) iPad
4 8 (7.14%) Eurex
4 8 (7.14%) Video Conferencing
5 7 (6.25%) iPhone
6 6 (5.36%) Fat Client
6 6 (5.36%) Mobile App
6 6 (5.36%) Smartphone
6 6 (5.36%) Thin Client
7 3 (2.68%) Management Information System
7 3 (2.68%) Mobile Computing
7 3 (2.68%) Self-Motivation
8 1 (0.89%) Client/Server
8 1 (0.89%) Fintech
8 1 (0.89%) Fixed Income
8 1 (0.89%) Handset
8 1 (0.89%) Hedge funds
8 1 (0.89%) Virtual Team
Operating Systems
1 98 (87.50%) Windows
2 62 (55.36%) Windows 7
3 61 (54.46%) Windows 10
4 28 (25.00%) Windows Server
5 20 (17.86%) Android
6 18 (16.07%) Windows Server 2008
7 11 (9.82%) Windows Server 2012
8 10 (8.93%) Windows 8
9 9 (8.04%) Linux
9 9 (8.04%) Mac OS
10 8 (7.14%) Apple iOS
10 8 (7.14%) Mac OS X
11 6 (5.36%) Windows Server 2003
Processes & Methodologies
1 56 (50.00%) ITIL
2 16 (14.29%) Problem-Solving
3 14 (12.50%) Service Management
4 12 (10.71%) Mobile Device Management
5 10 (8.93%) Asset Management
6 9 (8.04%) Patch Management
6 9 (8.04%) Service Delivery
7 8 (7.14%) Software Deployment
8 7 (6.25%) ITIL V3
9 6 (5.36%) Antivirus Management
9 6 (5.36%) Line Management
9 6 (5.36%) Root Cause Analysis
10 5 (4.46%) Infrastructure Engineering
11 4 (3.57%) Change Management
11 4 (3.57%) Continuous Improvement
11 4 (3.57%) Creative Thinking
11 4 (3.57%) Critical Thinking
11 4 (3.57%) Incident Management
11 4 (3.57%) Investment Management
11 4 (3.57%) IT Strategy
Programming Languages
1 7 (6.25%) PowerShell
2 1 (0.89%) Python
2 1 (0.89%) SQL
Qualifications
1 7 (6.25%) Degree
2 5 (4.46%) Microsoft Certification
3 4 (3.57%) ITIL Foundation Certificate
3 4 (3.57%) MCDST
4 3 (2.68%) ACSP
5 2 (1.79%) ITIL Certification
6 1 (0.89%) A+ Certification
6 1 (0.89%) CCNA
6 1 (0.89%) Cisco Certification
6 1 (0.89%) MCP
Quality Assurance & Compliance
1 12 (10.71%) SLA
System Software
1 84 (75.00%) Active Directory
2 6 (5.36%) BitLocker
2 6 (5.36%) VMware Infrastructure
3 3 (2.68%) Terminal Server
4 1 (0.89%) Hyper-V
4 1 (0.89%) VMware Workstation
4 1 (0.89%) XenApp
Systems Management
1 19 (16.96%) SCCM
2 6 (5.36%) Microsoft Intune
3 4 (3.57%) Symantec Endpoint Protection
4 3 (2.68%) WSUS
5 2 (1.79%) AirWatch
5 2 (1.79%) HP SIM
6 1 (0.89%) Ansible
6 1 (0.89%) Opscode Chef
6 1 (0.89%) XenMobile
Vendors
1 67 (59.82%) Microsoft
2 26 (23.21%) Citrix
3 17 (15.18%) Apple
4 10 (8.93%) Bloomberg
5 9 (8.04%) Cisco
5 9 (8.04%) Reuters
6 8 (7.14%) CQG
6 8 (7.14%) FFastFill
6 8 (7.14%) Fidessa
7 7 (6.25%) Ivanti
7 7 (6.25%) MobileIron
7 7 (6.25%) VMware
8 6 (5.36%) McAfee
8 6 (5.36%) Okta
8 6 (5.36%) Remedy
9 5 (4.46%) Samsung
9 5 (4.46%) ServiceNow
10 4 (3.57%) Symantec
11 3 (2.68%) HP
11 3 (2.68%) Red Box