Period
to 26 October 2021

The median annual salary for a Desktop Support was £36,000 in advertised job vacancies in London during the 6 months to 26 October 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > London
6 months to
26 Oct 2021
Same period 2020 Same period 2019
Rank 513 382 387
Rank change year-on-year -131 +5 -23
Permanent jobs requiring a Desktop Support 211 89 411
As % of all permanent jobs advertised in London 0.42% 0.45% 0.76%
As % of the Job Titles category 0.46% 0.48% 0.80%
Number of salaries quoted 187 83 354
10th Percentile £28,000 £25,650 £25,000
25th Percentile £30,750 £30,625 £27,750
Median annual salary (50th Percentile) £36,000 £35,000 £34,750
Median % change year-on-year +2.86% +0.72% +2.21%
75th Percentile £52,500 £45,000 £43,750
90th Percentile £70,000 £64,750 £57,125
England median annual salary £31,500 £32,750 £30,000
% change year-on-year -3.82% +9.17% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 45,490 18,571 51,607
% of permanent IT jobs with a recognized job title 89.51% 93.58% 94.99%
Number of salaries quoted 31,408 15,762 42,524
10th Percentile £41,000 £41,250 £35,000
25th Percentile £52,500 £52,500 £46,250
Median annual salary (50th Percentile) £70,000 £67,500 £63,648
Median % change year-on-year +3.70% +6.05% +6.08%
75th Percentile £87,500 £85,000 £81,250
90th Percentile £105,000 £105,000 £97,500
England median annual salary £57,500 £55,000 £52,000
% change year-on-year +4.55% +5.77% +4.00%

Desktop Support
Job Vacancy Trend in London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Desktop Support in London

Desktop Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Desktop Support in London.

Salary trend for Desktop Support in London

Desktop Support
Salary Histogram in London

Salary distribution for jobs citing Desktop Support in London over the 6 months to 26 October 2021.

Salary histogram for Desktop Support in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the London region over the 6 months to 26 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -37 61 £32,500 -7.14% 11
West London - 17 £30,000 - 6
East London -20 6 £35,000 +7.69% 2
South London -28 1 £25,000 -55.56% 1
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 26 October 2021, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Desktop Support in the job title.

1 172 (81.52%) Windows
2 105 (49.76%) Microsoft
3 101 (47.87%) Active Directory
4 93 (44.08%) Microsoft 365
5 87 (41.23%) Finance
6 78 (36.97%) Social Skills
7 73 (34.60%) ITIL
8 64 (30.33%) Windows 10
9 61 (28.91%) Microsoft Office
10 56 (26.54%) Banking
11 44 (20.85%) SCCM
12 43 (20.38%) Cisco
13 38 (18.01%) Windows 7
14 35 (16.59%) Android
15 34 (16.11%) Azure
15 34 (16.11%) Hedge funds
16 33 (15.64%) Asset Management
16 33 (15.64%) TCP/IP
17 32 (15.17%) Citrix
17 32 (15.17%) Apple
17 32 (15.17%) iPhone
17 32 (15.17%) PowerShell
18 31 (14.69%) Degree
18 31 (14.69%) Windows Server
19 29 (13.74%) VMware
20 28 (13.27%) WAN
21 26 (12.32%) SLA
21 26 (12.32%) Blackberry
21 26 (12.32%) Video Conferencing
21 26 (12.32%) iPad

Desktop Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (6.16%) SharePoint
2 7 (3.32%) MS Exchange
3 5 (2.37%) Confluence
4 2 (0.95%) IBM Notes
5 1 (0.47%) CMS
5 1 (0.47%) Exchange Server 2010
5 1 (0.47%) Exchange Server 2013
5 1 (0.47%) IIS
5 1 (0.47%) Skype for Business
Applications
1 61 (28.91%) Microsoft Office
2 8 (3.79%) Microsoft Excel
3 2 (0.95%) Microsoft PowerPoint
4 1 (0.47%) Acrobat
4 1 (0.47%) AutoCAD
4 1 (0.47%) Revit
Business Applications
1 2 (0.95%) Remedy ITSM
2 1 (0.47%) Eikon
Cloud Services
1 93 (44.08%) Microsoft 365
2 34 (16.11%) Azure
3 8 (3.79%) AWS
3 8 (3.79%) Azure Active Directory
4 7 (3.32%) Slack
5 5 (2.37%) Google Workspace
5 5 (2.37%) Power Platform
6 4 (1.90%) OneDrive
7 3 (1.42%) PowerApps
7 3 (1.42%) SaaS
8 2 (0.95%) Dynamics 365
8 2 (0.95%) Mimecast
9 1 (0.47%) Adobe Creative Cloud
9 1 (0.47%) Cloud Computing
9 1 (0.47%) GCP
Communications & Networking
1 33 (15.64%) TCP/IP
2 28 (13.27%) WAN
3 24 (11.37%) VPN
4 22 (10.43%) Cisco IOS
5 19 (9.00%) Wireless
6 18 (8.53%) Internet
7 16 (7.58%) DHCP
8 15 (7.11%) DNS
9 14 (6.64%) LAN
9 14 (6.64%) VoIP
10 10 (4.74%) Firewall
11 7 (3.32%) Wi-Fi
12 4 (1.90%) IPsec
12 4 (1.90%) WebEx
13 3 (1.42%) Ethernet
13 3 (1.42%) OpenVPN
13 3 (1.42%) Skype
14 2 (0.95%) PBX
14 2 (0.95%) SAN
14 2 (0.95%) Unified Communications
Database & Business Intelligence
1 7 (3.32%) SQL Server
2 3 (1.42%) Power BI
Development Applications
1 10 (4.74%) JIRA
2 3 (1.42%) WinDbg
3 1 (0.47%) Git (software)
3 1 (0.47%) MSI
3 1 (0.47%) Visual Studio
General
1 87 (41.23%) Finance
2 78 (36.97%) Social Skills
3 56 (26.54%) Banking
4 13 (6.16%) Legal
5 11 (5.21%) Investment Banking
6 10 (4.74%) Law
7 9 (4.27%) Analytical Skills
8 7 (3.32%) Telecoms
9 6 (2.84%) Digital Economy
9 6 (2.84%) Financial Institution
9 6 (2.84%) Front Office
10 4 (1.90%) Back Office
10 4 (1.90%) Inclusion and Diversity
10 4 (1.90%) Presentation Skills
11 3 (1.42%) Advertising
11 3 (1.42%) Games
12 2 (0.95%) Marketing
12 2 (0.95%) Organisational Skills
12 2 (0.95%) Public Sector
12 2 (0.95%) Retail
Libraries, Frameworks & Software Standards
1 3 (1.42%) LDAP
2 1 (0.47%) Software Packaging
2 1 (0.47%) X-Windows
Miscellaneous
1 34 (16.11%) Hedge funds
2 32 (15.17%) iPhone
3 26 (12.32%) Blackberry
3 26 (12.32%) iPad
3 26 (12.32%) Video Conferencing
4 11 (5.21%) Management Information System
5 7 (3.32%) Fat Client
5 7 (3.32%) Thin Client
6 5 (2.37%) Data Protection Act
6 5 (2.37%) Handset
6 5 (2.37%) Self-Motivation
7 4 (1.90%) Data Centre
8 3 (1.42%) CMDB
8 3 (1.42%) Replication
9 2 (0.95%) Media Streaming
9 2 (0.95%) Smartphone
9 2 (0.95%) User Experience
10 1 (0.47%) Mobile App
10 1 (0.47%) Mobile Computing
Operating Systems
1 172 (81.52%) Windows
2 64 (30.33%) Windows 10
3 38 (18.01%) Windows 7
4 35 (16.59%) Android
5 31 (14.69%) Windows Server
6 21 (9.95%) Windows 8
7 18 (8.53%) Mac OS X
8 17 (8.06%) Mac OS
9 12 (5.69%) Apple iOS
10 6 (2.84%) Linux
11 5 (2.37%) Windows Server 2012
11 5 (2.37%) Windows Server 2016
11 5 (2.37%) Windows XP
12 3 (1.42%) Windows Server 2008
12 3 (1.42%) Windows Server 2019
13 1 (0.47%) Windows Phone
Processes & Methodologies
1 73 (34.60%) ITIL
2 33 (15.64%) Asset Management
3 22 (10.43%) Problem-Solving
4 16 (7.58%) ITSM
4 16 (7.58%) Mobile Device Management
5 12 (5.69%) Service Delivery
5 12 (5.69%) Service Management
6 11 (5.21%) Break/Fix
7 9 (4.27%) Data Protection
7 9 (4.27%) Problem Management
7 9 (4.27%) Root Cause Analysis
8 8 (3.79%) Change Management
8 8 (3.79%) Incident Management
9 7 (3.32%) Investment Management
9 7 (3.32%) Release Management
10 6 (2.84%) Agile Software Development
10 6 (2.84%) Application Packaging
10 6 (2.84%) Line Management
11 5 (2.37%) Fintech
11 5 (2.37%) Time Management
Programming Languages
1 32 (15.17%) PowerShell
2 5 (2.37%) SQL
2 5 (2.37%) VBScript
3 2 (0.95%) Python
Qualifications
1 31 (14.69%) Degree
2 16 (7.58%) Computer Science Degree
3 10 (4.74%) DBS Check
4 7 (3.32%) Microsoft Certification
5 6 (2.84%) ITIL Certification
6 3 (1.42%) CCNA
6 3 (1.42%) Cisco Certification
6 3 (1.42%) MCSE
7 2 (0.95%) ITIL Foundation Certificate
7 2 (0.95%) MCP
7 2 (0.95%) MCSA
8 1 (0.47%) A+ Certification
8 1 (0.47%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 26 (12.32%) SLA
2 9 (4.27%) GDPR
3 1 (0.47%) QA
System Software
1 101 (47.87%) Active Directory
2 17 (8.06%) VMware Infrastructure
3 11 (5.21%) vSphere
4 8 (3.79%) Virtual Desktop
5 5 (2.37%) Terminal Services
6 4 (1.90%) Virtual Machines
7 3 (1.42%) VMware ESXi
8 2 (0.95%) Firmware
8 2 (0.95%) Hyper-V
8 2 (0.95%) MetaFrame
8 2 (0.95%) Microsoft App-V
8 2 (0.95%) Microsoft Virtual Server
8 2 (0.95%) Virtual Servers
8 2 (0.95%) XenApp
9 1 (0.47%) BitLocker
9 1 (0.47%) DFS Replication
9 1 (0.47%) Terminal Server
9 1 (0.47%) VMware Workstation
Systems Management
1 44 (20.85%) SCCM
2 16 (7.58%) Microsoft Intune
3 7 (3.32%) PowerCLI
3 7 (3.32%) SCOM
4 3 (1.42%) McAfee ePO
4 3 (1.42%) Perfmon
5 2 (0.95%) Cisco CUCM
5 2 (0.95%) MOM
5 2 (0.95%) NetBackup
5 2 (0.95%) Norton AntiVirus
5 2 (0.95%) Symantec Enterprise Vault
5 2 (0.95%) vCenter Server
5 2 (0.95%) WSUS
6 1 (0.47%) Active Directory Federation Services
6 1 (0.47%) Ansible
6 1 (0.47%) CASB
6 1 (0.47%) Jamf Pro
6 1 (0.47%) Puppet
6 1 (0.47%) vRealize Orchestrator
6 1 (0.47%) WMI
Vendors
1 105 (49.76%) Microsoft
2 43 (20.38%) Cisco
3 32 (15.17%) Apple
3 32 (15.17%) Citrix
4 29 (13.74%) VMware
5 19 (9.00%) Bloomberg
6 14 (6.64%) Reuters
7 9 (4.27%) HP
8 6 (2.84%) MobileIron
8 6 (2.84%) Remedy
9 5 (2.37%) Dell
9 5 (2.37%) FactSet
9 5 (2.37%) Google
9 5 (2.37%) ServiceNow
10 4 (1.90%) Aderant
10 4 (1.90%) Adobe
10 4 (1.90%) iManage
10 4 (1.90%) Intapp
10 4 (1.90%) Mitel
11 3 (1.42%) ShoreTel