Period
to

The median annual salary for a Desktop Support was £37,500 in advertised job vacancies in London during the 6 months to 21 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > London
6 months to
21 May 2022
Same period 2021 Same period 2020
Rank 546 511 398
Rank change year-on-year -35 -113 +4
Permanent jobs requiring a Desktop Support 341 100 258
As % of all permanent jobs advertised in London 0.48% 0.29% 0.66%
As % of the Job Titles category 0.53% 0.32% 0.70%
Number of salaries quoted 274 89 229
10th Percentile £28,378 £29,600 £25,400
25th Percentile £31,250 £32,000 £27,500
Median annual salary (50th Percentile) £37,500 £35,000 £33,500
Median % change year-on-year +7.14% +4.48% +0.90%
75th Percentile £48,750 £47,500 £43,750
90th Percentile £58,750 £67,500 £55,000
England median annual salary £33,000 £32,500 £30,000
% change year-on-year +1.54% +8.33% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
London
Permanent vacancies in London with a recognized job title 64,603 31,471 36,904
% of permanent IT jobs with a recognized job title 91.85% 91.43% 94.50%
Number of salaries quoted 33,817 24,430 30,364
10th Percentile £41,250 £41,250 £37,500
25th Percentile £52,500 £52,500 £48,750
Median annual salary (50th Percentile) £70,000 £70,000 £65,000
Median % change year-on-year - +7.69% +4.00%
75th Percentile £90,000 £86,250 £85,000
90th Percentile £110,000 £102,500 £100,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

Desktop Support
Job Vacancy Trend in London

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Desktop Support in London

Desktop Support
Salary Trend in London

3-month moving average salary quoted in jobs citing Desktop Support in London.

Salary trend for Desktop Support in London

Desktop Support
Salary Histogram in London

Salary distribution for jobs citing Desktop Support in London over the 6 months to 21 May 2022.

Salary histogram for Desktop Support in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the London region over the 6 months to 21 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +38 86 £42,500 +30.77% 10
South London -51 8 £31,000 +3.33%
West London -60 6 £32,250 -2.27%
North London -34 4 £34,750 -
East London -59 3 £28,500 -15.56% 3
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 21 May 2022, Desktop Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Desktop Support in the job title.

1 276 (80.94%) Windows
2 225 (65.98%) Active Directory
3 203 (59.53%) Microsoft 365
4 178 (52.20%) Windows 10
5 170 (49.85%) Microsoft
6 135 (39.59%) Social Skills
7 127 (37.24%) Finance
8 106 (31.09%) ITIL
9 90 (26.39%) SCCM
9 90 (26.39%) Microsoft Office
10 71 (20.82%) Windows 7
11 69 (20.23%) Cisco
12 64 (18.77%) Bloomberg
13 62 (18.18%) HP
14 61 (17.89%) Azure
15 58 (17.01%) DHCP
15 58 (17.01%) DNS
16 55 (16.13%) Service Delivery
17 54 (15.84%) Windows Server
18 53 (15.54%) VPN
19 52 (15.25%) Citrix
19 52 (15.25%) Apple
20 46 (13.49%) Mac OS
21 45 (13.20%) TCP/IP
22 44 (12.90%) PowerShell
22 44 (12.90%) Problem-Solving
23 43 (12.61%) MS Exchange
24 41 (12.02%) Blackberry
24 41 (12.02%) Microsoft Intune
25 40 (11.73%) Data Centre

Desktop Support Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (12.61%) MS Exchange
2 35 (10.26%) SharePoint
3 18 (5.28%) IBM Notes
4 16 (4.69%) Exchange Server 2010
5 15 (4.40%) Blackberry Enterprise Server
5 15 (4.40%) Exchange Server 2007
5 15 (4.40%) Exchange Server 2013
6 11 (3.23%) Confluence
7 7 (2.05%) IIS
8 3 (0.88%) Skype for Business
9 1 (0.29%) CMS
Applications
1 90 (26.39%) Microsoft Office
2 21 (6.16%) Microsoft Excel
3 18 (5.28%) Microsoft PowerPoint
Business Applications
1 10 (2.93%) Line 50
1 10 (2.93%) Sage 200
2 5 (1.47%) Remedy ITSM
3 4 (1.17%) Elite 3E
4 1 (0.29%) Carpe Diem
4 1 (0.29%) CaseMap
4 1 (0.29%) Relativity
Cloud Services
1 203 (59.53%) Microsoft 365
2 61 (17.89%) Azure
3 36 (10.56%) Azure Active Directory
4 21 (6.16%) SaaS
5 19 (5.57%) AWS
6 14 (4.11%) OneDrive
7 10 (2.93%) Cloud Computing
7 10 (2.93%) GCP
7 10 (2.93%) Trello
8 6 (1.76%) Slack
9 5 (1.47%) Google Workspace
9 5 (1.47%) Power Platform
9 5 (1.47%) PowerApps
10 4 (1.17%) Mimecast
11 2 (0.59%) PaaS
12 1 (0.29%) Amazon EC2
12 1 (0.29%) Amazon S3
12 1 (0.29%) IaaS
Communications & Networking
1 58 (17.01%) DHCP
1 58 (17.01%) DNS
2 53 (15.54%) VPN
3 45 (13.20%) TCP/IP
4 37 (10.85%) LAN
5 33 (9.68%) WAN
6 26 (7.62%) VoIP
7 19 (5.57%) Firewall
8 18 (5.28%) NAS
9 17 (4.99%) Wi-Fi
10 15 (4.40%) Network Security
11 13 (3.81%) Kerberos
12 11 (3.23%) IP Telephony
13 10 (2.93%) Unified Communications
14 7 (2.05%) Cisco IOS
14 7 (2.05%) WebEx
15 5 (1.47%) Internet
15 5 (1.47%) SAN
15 5 (1.47%) Softphone
15 5 (1.47%) SSL
Database & Business Intelligence
1 10 (2.93%) MS Access
2 4 (1.17%) SQL Server
3 2 (0.59%) Metadata
4 1 (0.29%) Amazon RDS
Development Applications
1 15 (4.40%) JIRA
2 10 (2.93%) Bitbucket
3 2 (0.59%) MSI
General
1 135 (39.59%) Social Skills
2 127 (37.24%) Finance
3 37 (10.85%) Banking
4 29 (8.50%) Legal
5 28 (8.21%) Presentation Skills
6 23 (6.74%) Investment Banking
7 21 (6.16%) Law
8 18 (5.28%) Telecoms
9 14 (4.11%) Analytical Skills
10 9 (2.64%) Financial Institution
10 9 (2.64%) Front Office
10 9 (2.64%) Inclusion and Diversity
11 8 (2.35%) Back Office
12 7 (2.05%) Digital Economy
13 5 (1.47%) French Language
14 4 (1.17%) Aviation
14 4 (1.17%) Games
15 3 (0.88%) Retail
16 2 (0.59%) German Language
16 2 (0.59%) Marketing
Libraries, Frameworks & Software Standards
1 15 (4.40%) LDAP
2 2 (0.59%) X-Windows
3 1 (0.29%) .NET
Miscellaneous
1 41 (12.02%) Blackberry
2 40 (11.73%) Data Centre
3 31 (9.09%) iPhone
4 23 (6.74%) Video Conferencing
5 18 (5.28%) Self-Motivation
6 15 (4.40%) Smartphone
7 13 (3.81%) Fat Client
7 13 (3.81%) Hedge funds
7 13 (3.81%) Thin Client
8 11 (3.23%) iPad
9 9 (2.64%) User Experience
10 8 (2.35%) Management Information System
11 7 (2.05%) CMDB
12 6 (1.76%) Data Protection Act
13 5 (1.47%) Handset
14 4 (1.17%) Analytical Mindset
14 4 (1.17%) Anti-Spyware
14 4 (1.17%) Greenfield Project
15 3 (0.88%) BYOD
15 3 (0.88%) NHS
Operating Systems
1 276 (80.94%) Windows
2 178 (52.20%) Windows 10
3 71 (20.82%) Windows 7
4 54 (15.84%) Windows Server
5 46 (13.49%) Mac OS
6 26 (7.62%) Android
6 26 (7.62%) Apple iOS
7 23 (6.74%) Windows Server 2016
8 12 (3.52%) Windows Server 2012
9 10 (2.93%) Mac OS X
10 6 (1.76%) Windows 8
10 6 (1.76%) Windows Server 2008
11 5 (1.47%) Windows Server 2019
12 4 (1.17%) Linux
Processes & Methodologies
1 106 (31.09%) ITIL
2 55 (16.13%) Service Delivery
3 44 (12.90%) Problem-Solving
4 34 (9.97%) Mobile Device Management
5 33 (9.68%) ITSM
6 28 (8.21%) Break/Fix
7 26 (7.62%) Change Management
8 24 (7.04%) Incident Management
8 24 (7.04%) Time Management
9 22 (6.45%) Application Packaging
9 22 (6.45%) Continuous Improvement
9 22 (6.45%) Patch Management
10 21 (6.16%) Inventory Management
11 20 (5.87%) Decision-Making
12 19 (5.57%) Asset Management
12 19 (5.57%) ITIL V3
13 18 (5.28%) Inventory Control
14 17 (4.99%) Investment Management
15 16 (4.69%) Data Protection
15 16 (4.69%) Problem Management
Programming Languages
1 44 (12.90%) PowerShell
2 7 (2.05%) SQL
3 2 (0.59%) VB
4 1 (0.29%) C#
4 1 (0.29%) VB.NET
4 1 (0.29%) VBScript
Qualifications
1 36 (10.56%) Microsoft Certification
2 31 (9.09%) Degree
3 21 (6.16%) MCSA
4 19 (5.57%) MCP
5 17 (4.99%) MCITP
6 16 (4.69%) MCDST
7 9 (2.64%) A+ Certification
7 9 (2.64%) MCSE
8 8 (2.35%) Network+ Certification
9 6 (1.76%) ITIL Certification
10 2 (0.59%) ITIL Foundation Certificate
11 1 (0.29%) CCNA
11 1 (0.29%) Cisco Certification
11 1 (0.29%) DBS Check
11 1 (0.29%) SC Cleared
11 1 (0.29%) Security Cleared
Quality Assurance & Compliance
1 28 (8.21%) SLA
2 16 (4.69%) GDPR
3 1 (0.29%) Cyber Essentials
System Software
1 225 (65.98%) Active Directory
2 19 (5.57%) Virtual Desktop
3 13 (3.81%) Firmware
4 11 (3.23%) VMware ESXi
4 11 (3.23%) VMware Infrastructure
5 4 (1.17%) BitLocker
5 4 (1.17%) Terminal Services
6 3 (0.88%) XenApp
7 2 (0.59%) Hyper-V
7 2 (0.59%) MetaFrame
7 2 (0.59%) vSphere
8 1 (0.29%) DFS Replication
8 1 (0.29%) XenDesktop
Systems Management
1 90 (26.39%) SCCM
2 41 (12.02%) Microsoft Intune
3 17 (4.99%) Cisco CUCM
4 16 (4.69%) Jamf Pro
5 15 (4.40%) ServiceCenter
6 14 (4.11%) Active Directory Federation Services
7 6 (1.76%) Single Sign-On
8 5 (1.47%) WSUS
9 1 (0.29%) AirWatch
9 1 (0.29%) Ansible
9 1 (0.29%) Norton AntiVirus
9 1 (0.29%) PowerCLI
9 1 (0.29%) Puppet
9 1 (0.29%) SCOM
9 1 (0.29%) Terraform
9 1 (0.29%) vRealize Orchestrator
9 1 (0.29%) XenMobile
Vendors
1 170 (49.85%) Microsoft
2 69 (20.23%) Cisco
3 64 (18.77%) Bloomberg
4 62 (18.18%) HP
5 52 (15.25%) Apple
5 52 (15.25%) Citrix
6 32 (9.38%) Dell
6 32 (9.38%) Remedy
7 29 (8.50%) VMware
8 27 (7.92%) Reuters
9 26 (7.62%) ServiceNow
10 18 (5.28%) Fidessa
10 18 (5.28%) Lotus
11 16 (4.69%) Polycom
12 14 (4.11%) MobileIron
13 13 (3.81%) iManage
13 13 (3.81%) Meraki
14 11 (3.23%) Salesforce.com
15 10 (2.93%) Atlassian
15 10 (2.93%) Sage