Desktop Support Job Trends in London

Desktop Support
England > London

The median Desktop Support salary in London is £37,500 per year, according to job vacancies posted during the 6 months leading to 30 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 307 343 301
Rank change year-on-year +36 -42 +123
Permanent jobs requiring a Desktop Support 68 88 144
As % of all permanent jobs in London 0.50% 0.56% 0.81%
As % of the Job Titles category 0.55% 0.60% 0.85%
Number of salaries quoted 63 57 138
10th Percentile £30,000 £35,000 £30,250
25th Percentile £31,000 £37,000 £35,000
Median annual salary (50th Percentile) £37,500 £45,000 £41,500
Median % change year-on-year -16.67% +8.43% +9.21%
75th Percentile £53,500 £57,500 £57,500
90th Percentile £67,500 £80,200 £62,500
England median annual salary £35,000 £34,750 £34,000
% change year-on-year +0.72% +2.21% +4.62%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,466 14,725 16,890
% of permanent jobs with a recognized job title 90.77% 93.26% 95.20%
Number of salaries quoted 8,246 8,633 13,655
10th Percentile £35,750 £42,500 £41,250
25th Percentile £50,000 £55,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £95,000 £95,000
90th Percentile £115,000 £120,000 £115,000
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

Desktop Support
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Desktop Support' in the job title relative to all permanent IT jobs advertised in London.

Desktop Support job vacancy trend in London

Desktop Support
Salary Trend in London

Salary distribution trend for Desktop Support job vacancies in London.

Salary distribution trend for Desktop Support job vacancies in London

Desktop Support
Salary Histogram in London

Salary distribution for jobs citing Desktop Support in London over the 6 months to 30 December 2025.

Salary histogram for Desktop Support in London

Desktop Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the London region over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +36 15 £40,000 -11.11% 9
West London +4 5 £30,000 -15.42%
East London - 3 £32,000 - 2
North London +9 1 £32,000 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 30 December 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Desktop Support in the job title.

1 60 (88.24%) Windows
2 58 (85.29%) Microsoft 365
3 55 (80.88%) Active Directory
4 45 (66.18%) Microsoft
5 30 (44.12%) Problem-Solving
6 29 (42.65%) Microsoft Intune
6 29 (42.65%) Windows 10
7 26 (38.24%) Azure
7 26 (38.24%) ITIL
8 25 (36.76%) Microsoft Exchange
9 19 (27.94%) Customer Service
9 19 (27.94%) SharePoint
10 17 (25.00%) ServiceNow
11 16 (23.53%) Continuous Improvement
12 15 (22.06%) Degree
13 14 (20.59%) DNS
13 14 (20.59%) Entra ID
13 14 (20.59%) VPN
14 13 (19.12%) OneDrive
15 12 (17.65%) Service Delivery
16 11 (16.18%) DHCP
16 11 (16.18%) Firewall
16 11 (16.18%) JIRA
17 10 (14.71%) Asset Management
17 10 (14.71%) HP
17 10 (14.71%) Microsoft Office
17 10 (14.71%) Salesforce
17 10 (14.71%) SCCM
17 10 (14.71%) TCP/IP
17 10 (14.71%) Time Management

Desktop Support Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (36.76%) Microsoft Exchange
2 19 (27.94%) SharePoint
3 2 (2.94%) Confluence
4 1 (1.47%) IIS
Applications
1 10 (14.71%) Microsoft Office
2 2 (2.94%) Microsoft Excel
3 1 (1.47%) Acrobat
3 1 (1.47%) Adobe Creative Suite
3 1 (1.47%) Chatbot
3 1 (1.47%) Microsoft PowerPoint
Business Applications
1 1 (1.47%) Carpe Diem
1 1 (1.47%) Dynamics CRM
1 1 (1.47%) Elite 3E
1 1 (1.47%) Fidessa
Cloud Services
1 58 (85.29%) Microsoft 365
2 26 (38.24%) Azure
3 14 (20.59%) Entra ID
4 13 (19.12%) OneDrive
5 3 (4.41%) Mimecast
6 2 (2.94%) AWS
6 2 (2.94%) Dynamics 365
6 2 (2.94%) Google Workspace
6 2 (2.94%) Power Platform
7 1 (1.47%) SaaS
Communications & Networking
1 14 (20.59%) DNS
1 14 (20.59%) VPN
2 11 (16.18%) DHCP
2 11 (16.18%) Firewall
3 10 (14.71%) TCP/IP
4 8 (11.76%) LAN
5 7 (10.29%) WebEx
6 5 (7.35%) VoIP
6 5 (7.35%) WAN
7 4 (5.88%) Wi-Fi
8 1 (1.47%) Cisco ASA
8 1 (1.47%) FIX Connectivity
8 1 (1.47%) IP Telephony
8 1 (1.47%) Remote Desktop
8 1 (1.47%) Wireless
Database & Business Intelligence
1 1 (1.47%) SQL Server
Development Applications
1 11 (16.18%) JIRA
General
1 44 (64.71%) Social Skills
2 17 (25.00%) Finance
3 11 (16.18%) Front Office
4 7 (10.29%) Advertising
4 7 (10.29%) Banking
5 3 (4.41%) Law
5 3 (4.41%) Legal
5 3 (4.41%) Telecoms
6 2 (2.94%) Analytical Skills
6 2 (2.94%) Electronics
6 2 (2.94%) Inclusion and Diversity
6 2 (2.94%) Manufacturing
6 2 (2.94%) Marketing
6 2 (2.94%) Public Sector
7 1 (1.47%) Back Office
7 1 (1.47%) Organisational Skills
7 1 (1.47%) Presentation Skills
Libraries, Frameworks & Software Standards
1 1 (1.47%) .NET
1 1 (1.47%) FIX Protocol
1 1 (1.47%) LDAP
Miscellaneous
1 12 (17.65%) Onboarding
2 8 (11.76%) iPhone
3 5 (7.35%) Self-Motivation
4 4 (5.88%) Video Conferencing
5 2 (2.94%) BYOD
5 2 (2.94%) IoT
5 2 (2.94%) Mobile App
6 1 (1.47%) Data Protection Act
6 1 (1.47%) Driving Licence
6 1 (1.47%) Eurex
6 1 (1.47%) Fat Client
6 1 (1.47%) Hedge funds
6 1 (1.47%) Management Information System
6 1 (1.47%) Thin Client
Operating Systems
1 60 (88.24%) Windows
2 29 (42.65%) Windows 10
3 9 (13.24%) Windows Server
4 8 (11.76%) Linux
4 8 (11.76%) Mac OS
5 6 (8.82%) Windows Server 2019
6 3 (4.41%) Android
6 3 (4.41%) Apple iOS
6 3 (4.41%) Windows Server 2016
7 1 (1.47%) Solaris
7 1 (1.47%) Ubuntu
7 1 (1.47%) Unix
Processes & Methodologies
1 30 (44.12%) Problem-Solving
2 26 (38.24%) ITIL
3 19 (27.94%) Customer Service
4 16 (23.53%) Continuous Improvement
5 12 (17.65%) Service Delivery
6 10 (14.71%) Asset Management
6 10 (14.71%) Time Management
7 8 (11.76%) Infrastructure Engineering
8 7 (10.29%) Cybersecurity
8 7 (10.29%) Inventory Management
9 5 (7.35%) Break/Fix
9 5 (7.35%) Data Protection
9 5 (7.35%) Information Security
9 5 (7.35%) Trend Analysis
10 4 (5.88%) Data Governance
10 4 (5.88%) Data Privacy
10 4 (5.88%) Technology Strategy
11 3 (4.41%) User Experience
12 2 (2.94%) Customer Experience
12 2 (2.94%) Process Improvement
Programming Languages
1 7 (10.29%) PowerShell
2 6 (8.82%) SQL
3 1 (1.47%) C#
3 1 (1.47%) Python
3 1 (1.47%) VB.NET
Qualifications
1 15 (22.06%) Degree
2 6 (8.82%) Microsoft Certification
3 5 (7.35%) A+ Certification
4 3 (4.41%) ITIL Certification
5 2 (2.94%) Azure Certification
6 1 (1.47%) Computer Science Degree
6 1 (1.47%) MCDST
6 1 (1.47%) MCITP
6 1 (1.47%) MCP
6 1 (1.47%) MCSA
6 1 (1.47%) MCSE
Quality Assurance & Compliance
1 1 (1.47%) SLA
System Software
1 55 (80.88%) Active Directory
2 6 (8.82%) VMware Infrastructure
3 2 (2.94%) BitLocker
4 1 (1.47%) Firmware
4 1 (1.47%) Virtual Desktop
4 1 (1.47%) XenApp
Systems Management
1 29 (42.65%) Microsoft Intune
2 10 (14.71%) SCCM
3 2 (2.94%) Jamf Pro
4 1 (1.47%) AirWatch
Vendors
1 45 (66.18%) Microsoft
2 17 (25.00%) ServiceNow
3 10 (14.71%) HP
3 10 (14.71%) Salesforce
4 9 (13.24%) Citrix
5 8 (11.76%) Apple
6 7 (10.29%) VMware
7 6 (8.82%) Bloomberg
8 5 (7.35%) Juniper
9 4 (5.88%) FactSet
10 2 (2.94%) Google
10 2 (2.94%) iManage
10 2 (2.94%) Intapp
10 2 (2.94%) SAP
11 1 (1.47%) Cisco
11 1 (1.47%) Fortinet
11 1 (1.47%) ION Trading
11 1 (1.47%) Patsystems
11 1 (1.47%) Polycom
11 1 (1.47%) Trayport