2nd Line Support Analyst Job Trends in the City of London

Second Line Support Analyst
Central London > City of London

The median Second Line Support Analyst salary in the City of London is £42,500 per year, according to job vacancies posted during the 6 months leading to 15 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Jan 2026
Same period 2025 Same period 2024
Rank 131 150 134
Rank change year-on-year +19 -16 +94
Permanent jobs requiring a 2nd Line Support Analyst 1 14 23
As % of all permanent jobs in the City of London 0.043% 0.53% 0.83%
As % of the Job Titles category 0.046% 0.57% 0.86%
Number of salaries quoted 1 13 22
10th Percentile - £26,925 £27,875
25th Percentile £41,250 £32,500 £31,375
Median annual salary (50th Percentile) £42,500 £35,000 £39,000
Median % change year-on-year +21.43% -10.26% +4.00%
75th Percentile £43,750 £40,500 £55,000
90th Percentile - £47,500 -
Central London median annual salary £42,500 £35,000 £39,000
% change year-on-year +21.43% -10.26% +4.00%

All Permanent IT Job Roles
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 2,187 2,446 2,659
% of permanent jobs with a recognized job title 94.23% 92.13% 95.75%
Number of salaries quoted 1,633 1,590 2,367
10th Percentile £41,250 £45,000 £40,000
25th Percentile £57,500 £55,000 £53,875
Median annual salary (50th Percentile) £75,000 £72,930 £74,000
Median % change year-on-year +2.84% -1.45% -1.33%
75th Percentile £100,000 £95,000 £96,250
90th Percentile £110,000 £115,000 £113,750
Central London median annual salary £75,000 £72,500 £72,500
% change year-on-year +3.45% - -3.33%

2nd Line Support Analyst
Job Vacancy Trend in the City of London

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Analyst' in the job title relative to all permanent IT jobs advertised in the City of London.

2nd Line Support Analyst job vacancy trend in the City of London

2nd Line Support Analyst
Salary Trend in the City of London

Salary distribution trend for 2nd Line Support Analyst job vacancies in the City of London.

Salary distribution trend for 2nd Line Support Analyst job vacancies in the City of London

2nd Line Support Analyst Skill Set
Top 14 Co-Occurring Skills & Capabilities in the City of London

For the 6 months to 15 January 2026, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the City of London region featuring 2nd Line Support Analyst in the job title.

1 1 (100.00%) Active Directory
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) iManage
1 1 (100.00%) Intapp
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) SCCM
1 1 (100.00%) ServiceNow
1 1 (100.00%) VPN
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10

2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) VPN
General
1 1 (100.00%) Law
1 1 (100.00%) Legal
Miscellaneous
1 1 (100.00%) Video Conferencing
Operating Systems
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) SCCM
Vendors
1 1 (100.00%) iManage
1 1 (100.00%) Intapp
1 1 (100.00%) Microsoft
1 1 (100.00%) ServiceNow