The median annual salary for a 2nd Line Support Analyst was £32,500 in advertised job vacancies in the City of London during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
London / City of London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 213 249 272
Rank change year-on-year +36 +23  
Permanent jobs requiring a 2nd Line Support Analyst 18 12 34
As % of all permanent IT jobs advertised in the City of London 0.35% 0.19% 0.33%
As % of the Job Titles category 0.37% 0.20% 0.35%
Number of salaries quoted 16 12 30
Median salary £32,500 £30,000 £31,375
Median salary % change year-on-year +8.33% -4.38%  
90% offered a salary of more than £31,500 £22,850 £25,800
10% offered a salary of more than £33,750 £36,900 £37,825
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year +2.00% +2.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4908 6053 9822
As % of all permanent IT job vacancies advertised in the City of London 95.36% 96.19% 94.92%
Number of salaries quoted 4380 5522 8417
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Analyst
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 2nd Line Support Analyst in the job title.

Job vacancy trend for 2nd Line Support Analyst in the City of London

2nd Line Support Analyst
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in the City of London.

Salary trend for 2nd Line Support Analyst in the City of London

2nd Line Support Analyst
Salary Histogram in the City of London

The salary distribution of IT jobs citing 2nd Line Support Analyst in the City of London over the 3 months to 25 June 2017.

Salary histogram for 2nd Line Support Analyst in the City of London

2nd Line Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 25 June 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Analyst in the job title.

1 36 (92.31%) Windows
2 32 (82.05%) Active Directory
3 18 (46.15%) ITIL
3 18 (46.15%) Blackberry
3 18 (46.15%) Finance
3 18 (46.15%) Windows 7
4 17 (43.59%) Microsoft
5 16 (41.03%) Apple
6 15 (38.46%) Legal
7 14 (35.90%) Samsung
8 11 (28.21%) Citrix
9 8 (20.51%) ITIL V3
9 8 (20.51%) Microsoft Certification
9 8 (20.51%) Degree
10 7 (17.95%) ITIL Certification
10 7 (17.95%) MCP
11 5 (12.82%) Virtual Environments
11 5 (12.82%) Change Control
11 5 (12.82%) SCOM
11 5 (12.82%) Service Delivery
12 4 (10.26%) Service Management
12 4 (10.26%) Microsoft Office
12 4 (10.26%) MS Exchange
12 4 (10.26%) Android
12 4 (10.26%) Banking
12 4 (10.26%) Management Information System
13 3 (7.69%) iPhone
13 3 (7.69%) Video Conferencing
13 3 (7.69%) Smartphone
13 3 (7.69%) Windows 10

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.26%) MS Exchange
2 2 (5.13%) Blackberry Enterprise Server
2 2 (5.13%) Exchange Server 2010
Applications
1 4 (10.26%) Microsoft Office
2 2 (5.13%) Microsoft Excel
2 2 (5.13%) Microsoft PowerPoint
Cloud Services
1 2 (5.13%) G Suite
2 1 (2.56%) Office 365
Communications & Networking
1 1 (2.56%) LAN
1 1 (2.56%) Remote Desktop
1 1 (2.56%) TCP/IP
1 1 (2.56%) VoIP
1 1 (2.56%) WAN
Development Applications
1 2 (5.13%) JIRA
General
1 18 (46.15%) Finance
2 15 (38.46%) Legal
3 4 (10.26%) Banking
4 2 (5.13%) Law
5 1 (2.56%) International Banking
5 1 (2.56%) Investment Banking
Miscellaneous
1 18 (46.15%) Blackberry
2 4 (10.26%) Management Information System
3 3 (7.69%) iPhone
3 3 (7.69%) Smartphone
3 3 (7.69%) Video Conferencing
4 1 (2.56%) Fintech
Operating Systems
1 36 (92.31%) Windows
2 18 (46.15%) Windows 7
3 4 (10.26%) Android
4 3 (7.69%) Windows 10
5 2 (5.13%) Apple iOS
5 2 (5.13%) Windows Mobile
5 2 (5.13%) Windows XP
6 1 (2.56%) Windows Server
6 1 (2.56%) Windows Server 2003
6 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 18 (46.15%) ITIL
2 8 (20.51%) ITIL V3
3 5 (12.82%) Change Control
3 5 (12.82%) Service Delivery
3 5 (12.82%) Virtual Environments
4 4 (10.26%) Service Management
5 2 (5.13%) BCP
5 2 (5.13%) Disaster Recovery
5 2 (5.13%) Incident Management
5 2 (5.13%) Information Security
5 2 (5.13%) ITSM
5 2 (5.13%) Statistics
6 1 (2.56%) Change Management
6 1 (2.56%) Data Security
6 1 (2.56%) Problem Management
6 1 (2.56%) Risk Management
6 1 (2.56%) Software License Management
Programming Languages
1 1 (2.56%) SQL
Qualifications
1 8 (20.51%) Degree
1 8 (20.51%) Microsoft Certification
2 7 (17.95%) ITIL Certification
2 7 (17.95%) MCP
3 2 (5.13%) BPSS Clearance
3 2 (5.13%) CTC Cleared
3 2 (5.13%) SC Cleared
3 2 (5.13%) Security Cleared
4 1 (2.56%) MCDST
4 1 (2.56%) MCSE
System Software
1 32 (82.05%) Active Directory
2 2 (5.13%) XenApp
3 1 (2.56%) Hyper-V
Systems Management
1 5 (12.82%) SCOM
2 2 (5.13%) SCCM
Vendors
1 17 (43.59%) Microsoft
2 16 (41.03%) Apple
3 14 (35.90%) Samsung
4 11 (28.21%) Citrix
5 2 (5.13%) Google
6 1 (2.56%) Cisco
6 1 (2.56%) HEAT Software
6 1 (2.56%) Remedy
6 1 (2.56%) VMware
City, London
Ashdown IT
Salary: £25000 - £32000 per annum
Posted: 6 days ago
City, London
Complete Tech Limited
Salary: Attractive Salary + fantastic benefits listed
Posted: 4 days ago