The median annual salary for a 2nd Line Support Engineer was £30,000 in advertised job vacancies in the City of London during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
London / City of London
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 226 240 283
Rank change year-on-year +14 +43  
Permanent jobs requiring a 2nd Line Support Engineer 9 18 32
As % of all permanent IT jobs advertised in the City of London 0.17% 0.28% 0.31%
As % of the Job Titles category 0.18% 0.29% 0.32%
Number of salaries quoted 9 18 31
Median salary £30,000 £29,000 £28,500
Median salary % change year-on-year +3.44% +1.75%  
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year - +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4963 6109 9859
As % of all permanent IT job vacancies advertised in the City of London 95.35% 96.24% 94.92%
Number of salaries quoted 4438 5576 8450
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in the City of London.

Salary trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 26 (86.67%) Windows
2 22 (73.33%) Microsoft
3 21 (70.00%) Firewall
4 18 (60.00%) Windows 7
5 17 (56.67%) Hyper-V
5 17 (56.67%) MS Exchange
6 16 (53.33%) TCP/IP
7 15 (50.00%) DNS
7 15 (50.00%) LAN
7 15 (50.00%) WAN
7 15 (50.00%) Microsoft Office
7 15 (50.00%) Windows Server
8 14 (46.67%) DHCP
9 13 (43.33%) Active Directory
9 13 (43.33%) Microsoft Certification
9 13 (43.33%) Windows Server 2008
10 12 (40.00%) Cisco
11 11 (36.67%) Citrix
11 11 (36.67%) Windows 8
11 11 (36.67%) Windows 10
12 10 (33.33%) Windows Server 2012
12 10 (33.33%) Office 365
12 10 (33.33%) VMware
12 10 (33.33%) MCP
13 9 (30.00%) IIS
13 9 (30.00%) MCSE
13 9 (30.00%) SNMP
13 9 (30.00%) Apple
13 9 (30.00%) Exchange Server 2003
13 9 (30.00%) Skype for Business

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (56.67%) MS Exchange
2 9 (30.00%) Exchange Server 2003
2 9 (30.00%) IIS
2 9 (30.00%) Skype for Business
3 8 (26.67%) Blackberry Enterprise Server
4 6 (20.00%) Exchange Server 2010
5 1 (3.33%) Exchange Server 2007
5 1 (3.33%) Exchange Server 2013
Applications
1 15 (50.00%) Microsoft Office
Cloud Services
1 10 (33.33%) Office 365
2 1 (3.33%) Microsoft Azure
Communications & Networking
1 21 (70.00%) Firewall
2 16 (53.33%) TCP/IP
3 15 (50.00%) DNS
3 15 (50.00%) LAN
3 15 (50.00%) WAN
4 14 (46.67%) DHCP
5 9 (30.00%) SNMP
6 8 (26.67%) SMTP
6 8 (26.67%) Telnet
7 5 (16.67%) Wireless
8 4 (13.33%) IP Telephony
9 1 (3.33%) Remote Desktop
9 1 (3.33%) Wi-Fi
9 1 (3.33%) xDSL
General
1 5 (16.67%) Finance
2 1 (3.33%) Back Office
2 1 (3.33%) Marketing
Miscellaneous
1 9 (30.00%) Public Cloud
2 8 (26.67%) Blackberry
2 8 (26.67%) Driving Licence
3 4 (13.33%) Client/Server
4 1 (3.33%) Fat Client
4 1 (3.33%) iPhone
4 1 (3.33%) Thin Client
Operating Systems
1 26 (86.67%) Windows
2 18 (60.00%) Windows 7
3 15 (50.00%) Windows Server
4 13 (43.33%) Windows Server 2008
5 11 (36.67%) Windows 10
5 11 (36.67%) Windows 8
6 10 (33.33%) Windows Server 2012
7 7 (23.33%) Linux
8 4 (13.33%) Mac OS X
9 1 (3.33%) Android
9 1 (3.33%) CentOS
Processes & Methodologies
1 4 (13.33%) ITIL
2 3 (10.00%) Service Management
3 2 (6.67%) Continuous Improvement
3 2 (6.67%) ITIL V3
3 2 (6.67%) Root Cause Analysis
3 2 (6.67%) Time Management
3 2 (6.67%) Workflow
4 1 (3.33%) Change Control
4 1 (3.33%) Direct Marketing
4 1 (3.33%) Information Management
4 1 (3.33%) Mathematics
4 1 (3.33%) Security Patching
4 1 (3.33%) Server Monitoring
Programming Languages
1 1 (3.33%) PowerShell
Qualifications
1 13 (43.33%) Microsoft Certification
2 10 (33.33%) MCP
3 9 (30.00%) MCSE
4 6 (20.00%) CCNA
4 6 (20.00%) Cisco Certification
5 5 (16.67%) Degree
6 4 (13.33%) MCITP
6 4 (13.33%) MCTS
7 3 (10.00%) MCSA
Quality Assurance & Compliance
1 2 (6.67%) SLA
System Software
1 17 (56.67%) Hyper-V
2 13 (43.33%) Active Directory
3 9 (30.00%) XenApp
4 7 (23.33%) VMware Infrastructure
5 5 (16.67%) vSphere
6 1 (3.33%) VMware ESXi
Systems Management
1 3 (10.00%) SCCM
2 1 (3.33%) AirWatch
2 1 (3.33%) Cisco CUCM
2 1 (3.33%) Nagios
Vendors
1 22 (73.33%) Microsoft
2 12 (40.00%) Cisco
3 11 (36.67%) Citrix
4 10 (33.33%) VMware
5 9 (30.00%) Apple
6 6 (20.00%) HP
7 5 (16.67%) Dell
7 5 (16.67%) EMC
7 5 (16.67%) NetApp
7 5 (16.67%) Veritas
8 4 (13.33%) Meraki
9 1 (3.33%) Aerohive Networks
9 1 (3.33%) Aruba
9 1 (3.33%) Brocade
9 1 (3.33%) CheckPoint
9 1 (3.33%) Extreme Networks
9 1 (3.33%) MobileIron
9 1 (3.33%) Palo Alto
9 1 (3.33%) Sage
9 1 (3.33%) Symantec
City, London
Ashdown IT
Salary: £36000 per annum + pension, bonus, gym, healthcare
Posted: 11 hours ago
City, London
IT Lab
Salary: Up to £32,000 per annum dependent on experience
Posted: 21 days ago