The median annual salary for a 2nd Line Support Engineer was £26,000 in advertised job vacancies in the City of London during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
London / City of London
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 203 247 290
Rank change year-on-year +44 +43  
Permanent jobs requiring a 2nd Line Support Engineer 20 21 29
As % of all permanent IT jobs advertised in the City of London 0.39% 0.29% 0.28%
As % of the Job Titles category 0.41% 0.31% 0.29%
Number of salaries quoted 19 20 23
Median salary £26,000 £28,500 £30,000
Median salary % change year-on-year -8.77% -5.00%  
90% offered a salary of more than £24,000 £22,500 £23,600
10% offered a salary of more than £30,100 £32,750 £37,500
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year - +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4931 6867 9910
As % of all permanent IT job vacancies advertised in the City of London 95.84% 95.64% 95.39%
Number of salaries quoted 4530 6136 8443
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £33,780 £35,000 £33,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in the City of London.

Salary trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 29 March 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 27 (93.10%) Windows
2 24 (82.76%) Microsoft
3 21 (72.41%) MS Exchange
4 18 (62.07%) Firewall
5 17 (58.62%) MS Excel
5 17 (58.62%) Hyper-V
6 14 (48.28%) Windows 7
6 14 (48.28%) Windows Server
6 14 (48.28%) DNS
7 13 (44.83%) DHCP
7 13 (44.83%) TCP/IP
8 12 (41.38%) Active Directory
8 12 (41.38%) Microsoft Certification
8 12 (41.38%) MS Office
8 12 (41.38%) VMware
8 12 (41.38%) Windows Server 2008
9 11 (37.93%) VMware Infrastructure
9 11 (37.93%) LAN
10 10 (34.48%) WAN
10 10 (34.48%) Citrix
10 10 (34.48%) Windows Server 2012
11 9 (31.03%) Exchange Server 2010
11 9 (31.03%) Apple
11 9 (31.03%) MCP
11 9 (31.03%) Cisco
12 8 (27.59%) HP
12 8 (27.59%) MCSE
12 8 (27.59%) Office 365
12 8 (27.59%) Windows 8
12 8 (27.59%) Exchange Server 2003

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (72.41%) MS Exchange
2 9 (31.03%) Exchange Server 2010
3 8 (27.59%) Exchange Server 2003
4 7 (24.14%) IIS
4 7 (24.14%) Skype for Business
5 6 (20.69%) Blackberry Enterprise Server
6 2 (6.90%) Exchange Server 2007
7 1 (3.45%) Exchange Server 2013
7 1 (3.45%) SharePoint
7 1 (3.45%) SharePoint 2010
Applications
1 17 (58.62%) MS Excel
2 12 (41.38%) MS Office
Cloud Services
1 8 (27.59%) Office 365
2 1 (3.45%) Microsoft Azure
Communications & Networking
1 18 (62.07%) Firewall
2 14 (48.28%) DNS
3 13 (44.83%) DHCP
3 13 (44.83%) TCP/IP
4 11 (37.93%) LAN
5 10 (34.48%) WAN
6 7 (24.14%) SNMP
7 6 (20.69%) SMTP
7 6 (20.69%) Telnet
8 4 (13.79%) Wireless
9 3 (10.34%) IP Telephony
10 1 (3.45%) Remote Desktop
10 1 (3.45%) VoIP
10 1 (3.45%) Wi-Fi
Database & Business Intelligence
1 1 (3.45%) SQL Server
1 1 (3.45%) SQL Server 2008
General
1 3 (10.34%) Finance
2 1 (3.45%) Marketing
Miscellaneous
1 7 (24.14%) Public Cloud
2 6 (20.69%) Blackberry
2 6 (20.69%) Driving Licence
3 3 (10.34%) Client/Server
4 1 (3.45%) Fat Client
4 1 (3.45%) iPhone
4 1 (3.45%) Thin Client
4 1 (3.45%) Video Conferencing
Operating Systems
1 27 (93.10%) Windows
2 14 (48.28%) Windows 7
2 14 (48.28%) Windows Server
3 12 (41.38%) Windows Server 2008
4 10 (34.48%) Windows Server 2012
5 8 (27.59%) Windows 10
5 8 (27.59%) Windows 8
6 6 (20.69%) Linux
7 4 (13.79%) Mac OS X
8 1 (3.45%) Android
8 1 (3.45%) Apple iOS
Processes & Methodologies
1 2 (6.90%) Continuous Improvement
1 2 (6.90%) ITIL
1 2 (6.90%) Service Management
2 1 (3.45%) Direct Marketing
2 1 (3.45%) Information Management
2 1 (3.45%) Mathematics
2 1 (3.45%) Security Patching
2 1 (3.45%) SEO
2 1 (3.45%) Server Monitoring
2 1 (3.45%) Time Management
Programming Languages
1 1 (3.45%) PowerShell
Qualifications
1 12 (41.38%) Microsoft Certification
2 9 (31.03%) MCP
3 8 (27.59%) MCSE
4 7 (24.14%) CCNA
4 7 (24.14%) Cisco Certification
5 4 (13.79%) Degree
6 3 (10.34%) MCITP
6 3 (10.34%) MCTS
7 1 (3.45%) MCSA
7 1 (3.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (10.34%) SLA
System Software
1 17 (58.62%) Hyper-V
2 12 (41.38%) Active Directory
3 11 (37.93%) VMware Infrastructure
4 7 (24.14%) XenApp
5 6 (20.69%) vSphere
6 1 (3.45%) XenDesktop
Systems Management
1 1 (3.45%) SCCM
Vendors
1 24 (82.76%) Microsoft
2 12 (41.38%) VMware
3 10 (34.48%) Citrix
4 9 (31.03%) Apple
4 9 (31.03%) Cisco
5 8 (27.59%) HP
6 6 (20.69%) Dell
6 6 (20.69%) EMC
6 6 (20.69%) NetApp
6 6 (20.69%) Veritas
7 3 (10.34%) Meraki
8 1 (3.45%) Canon
8 1 (3.45%) Mitel
8 1 (3.45%) Sage
8 1 (3.45%) Symantec
8 1 (3.45%) Xerox
City, London
Eligo Recruitment Ltd
Salary: £21000 - £24000 per annum
Posted: 2 days ago
City, London
Eligo Recruitment Ltd
Salary: £21000 - £24000 per annum
Posted: 2 days ago
City, London
Amicus Recruitment Limited
Salary: £25000 - £28000 per annum + Pension
Posted: 6 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 5 days ago
City, London
IT Lab
Salary: Up to £32,000 per annum dependent on experience
Posted: 23 days ago