2nd Line Support Engineer Jobs in the City of London

Second Line Support Engineer
Central London > City of London

The median Second Line Support Engineer salary in the City of London is £40,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 130 159 207
Rank change year-on-year +29 +48 +56
Permanent jobs requiring a 2nd Line Support Engineer 5 15 21
As % of all permanent jobs advertised in the City of London 0.25% 0.45% 0.46%
As % of the Job Titles category 0.26% 0.47% 0.48%
Number of salaries quoted 5 14 19
10th Percentile £32,350 £27,725 £28,450
25th Percentile £34,000 £30,688 £33,625
Median annual salary (50th Percentile) £40,000 £34,000 £36,000
Median % change year-on-year +17.65% -5.56% +14.29%
75th Percentile £42,000 £40,000 £39,000
90th Percentile £43,800 £40,700 £41,600
Central London median annual salary £41,000 £40,000 £35,000
% change year-on-year +2.50% +14.29% +11.11%

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,896 3,193 4,415
% of permanent jobs with a recognized job title 93.17% 96.00% 96.23%
Number of salaries quoted 1,450 2,523 3,702
10th Percentile £41,250 £41,250 £42,044
25th Percentile £52,500 £53,500 £55,000
Median annual salary (50th Percentile) £72,500 £73,000 £75,000
Median % change year-on-year -0.68% -2.67% +3.45%
75th Percentile £95,000 £95,000 £97,500
90th Percentile £118,875 £112,500 £112,500
Central London median annual salary £72,500 £72,500 £73,875
% change year-on-year - -1.86% +1.90%

2nd Line Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in the City of London.

Salary trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Salary Histogram in the City of London

Salary distribution for jobs citing 2nd Line Support Engineer in the City of London over the 6 months to 18 May 2025.

Salary histogram for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 18 May 2025, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 5 (100.00%) Windows
1 5 (100.00%) Active Directory
1 5 (100.00%) Microsoft 365
2 3 (60.00%) Windows 10
2 3 (60.00%) Microsoft Intune
2 3 (60.00%) Azure
2 3 (60.00%) SLA
2 3 (60.00%) Microsoft
3 2 (40.00%) Wi-Fi
3 2 (40.00%) LAN
3 2 (40.00%) WAN
3 2 (40.00%) DHCP
3 2 (40.00%) Windows Server
3 2 (40.00%) DNS
4 1 (20.00%) Problem-Solving
4 1 (20.00%) Windows Server 2016
4 1 (20.00%) Social Skills
4 1 (20.00%) Active Directory Federation Services
4 1 (20.00%) Customer Service
4 1 (20.00%) Logitech
4 1 (20.00%) Apple iOS
4 1 (20.00%) Google Workspace
4 1 (20.00%) AWS
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Entra ID
4 1 (20.00%) TCP/IP
4 1 (20.00%) Microsoft Exchange
4 1 (20.00%) ADSL
4 1 (20.00%) Microsoft Office
4 1 (20.00%) ITIL

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Microsoft Exchange
Applications
1 1 (20.00%) Microsoft Office
Cloud Services
1 5 (100.00%) Microsoft 365
2 3 (60.00%) Azure
3 1 (20.00%) AWS
3 1 (20.00%) Entra ID
3 1 (20.00%) Google Workspace
Communications & Networking
1 2 (40.00%) DHCP
1 2 (40.00%) DNS
1 2 (40.00%) LAN
1 2 (40.00%) WAN
1 2 (40.00%) Wi-Fi
2 1 (20.00%) ADSL
2 1 (20.00%) TCP/IP
General
1 1 (20.00%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (20.00%) X-Windows
Miscellaneous
1 1 (20.00%) iPhone
Operating Systems
1 5 (100.00%) Windows
2 3 (60.00%) Windows 10
3 2 (40.00%) Windows Server
4 1 (20.00%) Android
4 1 (20.00%) Apple iOS
4 1 (20.00%) Mac OS X
4 1 (20.00%) Windows 7
4 1 (20.00%) Windows Server 2008
4 1 (20.00%) Windows Server 2012
4 1 (20.00%) Windows Server 2016
Processes & Methodologies
1 1 (20.00%) Customer Service
1 1 (20.00%) ITIL
1 1 (20.00%) Problem-Solving
1 1 (20.00%) Project Management
1 1 (20.00%) Service Delivery
Quality Assurance & Compliance
1 3 (60.00%) SLA
System Software
1 5 (100.00%) Active Directory
2 1 (20.00%) Hyper-V
Systems Management
1 3 (60.00%) Microsoft Intune
2 1 (20.00%) Active Directory Federation Services
2 1 (20.00%) SCCM
Vendors
1 3 (60.00%) Microsoft
2 1 (20.00%) Citrix
2 1 (20.00%) Logitech