2nd Line Support Engineer Jobs in Central London

Second Line Support Engineer
London > Central London

The median Second Line Support Engineer salary in Central London is £41,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 153 164 212
Rank change year-on-year +11 +48 +73
Permanent jobs requiring a 2nd Line Support Engineer 6 20 32
As % of all permanent jobs advertised in Central London 0.24% 0.53% 0.62%
As % of the Job Titles category 0.26% 0.56% 0.65%
Number of salaries quoted 6 19 28
10th Percentile £32,625 £28,100 £26,250
25th Percentile £35,500 £31,250 £28,625
Median annual salary (50th Percentile) £41,000 £40,000 £35,000
Median % change year-on-year +2.50% +14.29% +11.11%
75th Percentile £42,000 £43,000 £38,000
90th Percentile £43,500 £45,000 £41,650
London median annual salary £38,000 £34,000 £35,000
% change year-on-year +11.76% -2.86% +5.26%

All Permanent IT Job Vacancies
Central London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Central London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Central London with a recognized job title 2,283 3,582 4,917
% of permanent jobs with a recognized job title 91.69% 95.29% 95.96%
Number of salaries quoted 1,619 2,774 4,094
10th Percentile £41,250 £40,000 £41,250
25th Percentile £52,500 £52,125 £54,000
Median annual salary (50th Percentile) £72,500 £72,500 £73,875
Median % change year-on-year - -1.86% +1.90%
75th Percentile £95,000 £95,000 £96,250
90th Percentile £120,000 £112,500 £112,500
London median annual salary £75,000 £70,000 £72,500
% change year-on-year +7.14% -3.45% +3.57%

2nd Line Support Engineer
Job Vacancy Trend in Central London

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in Central London.

Job vacancy trend for 2nd Line Support Engineer in Central London

2nd Line Support Engineer
Salary Trend in Central London

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in Central London.

Salary trend for 2nd Line Support Engineer in Central London

2nd Line Support Engineer
Salary Histogram in Central London

Salary distribution for jobs citing 2nd Line Support Engineer in Central London over the 6 months to 18 May 2025.

Salary histogram for 2nd Line Support Engineer in Central London

2nd Line Support Engineer
Job Locations in Central London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the Central London region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
City of London +29 5 £40,000 +17.65%
2nd Line Support Engineer
London

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Central London

For the 6 months to 18 May 2025, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Central London region featuring 2nd Line Support Engineer in the job title.

1 6 (100.00%) Windows
1 6 (100.00%) Active Directory
1 6 (100.00%) Microsoft 365
2 4 (66.67%) Windows 10
2 4 (66.67%) Azure
2 4 (66.67%) SLA
2 4 (66.67%) Microsoft
3 3 (50.00%) Wi-Fi
3 3 (50.00%) LAN
3 3 (50.00%) WAN
3 3 (50.00%) DHCP
3 3 (50.00%) DNS
3 3 (50.00%) Microsoft Intune
3 3 (50.00%) Windows Server
4 2 (33.33%) Problem-Solving
4 2 (33.33%) Windows Server 2016
4 2 (33.33%) Social Skills
4 2 (33.33%) Active Directory Federation Services
4 2 (33.33%) Customer Service
4 2 (33.33%) Windows Server 2012
4 2 (33.33%) Google Workspace
4 2 (33.33%) Hyper-V
4 2 (33.33%) Windows 7
4 2 (33.33%) AWS
4 2 (33.33%) TCP/IP
4 2 (33.33%) Microsoft Exchange
4 2 (33.33%) Microsoft Office
4 2 (33.33%) Windows Server 2008
5 1 (16.67%) Google
5 1 (16.67%) SCCM

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in Central London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Microsoft Exchange
Applications
1 2 (33.33%) Microsoft Office
Cloud Services
1 6 (100.00%) Microsoft 365
2 4 (66.67%) Azure
3 2 (33.33%) AWS
3 2 (33.33%) Google Workspace
4 1 (16.67%) Entra ID
Communications & Networking
1 3 (50.00%) DHCP
1 3 (50.00%) DNS
1 3 (50.00%) LAN
1 3 (50.00%) WAN
1 3 (50.00%) Wi-Fi
2 2 (33.33%) TCP/IP
3 1 (16.67%) ADSL
3 1 (16.67%) VoIP
3 1 (16.67%) Wireless
General
1 2 (33.33%) Social Skills
Libraries, Frameworks & Software Standards
1 1 (16.67%) X-Windows
Miscellaneous
1 1 (16.67%) iPhone
Operating Systems
1 6 (100.00%) Windows
2 4 (66.67%) Windows 10
3 3 (50.00%) Windows Server
4 2 (33.33%) Windows 7
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Windows Server 2012
4 2 (33.33%) Windows Server 2016
5 1 (16.67%) Android
5 1 (16.67%) Apple iOS
5 1 (16.67%) Mac OS
5 1 (16.67%) Mac OS X
Processes & Methodologies
1 2 (33.33%) Customer Service
1 2 (33.33%) Problem-Solving
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) ITIL
2 1 (16.67%) Project Management
2 1 (16.67%) Service Delivery
Qualifications
1 1 (16.67%) Azure Certification
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 4 (66.67%) SLA
System Software
1 6 (100.00%) Active Directory
2 2 (33.33%) Hyper-V
Systems Management
1 3 (50.00%) Microsoft Intune
2 2 (33.33%) Active Directory Federation Services
3 1 (16.67%) SCCM
Vendors
1 4 (66.67%) Microsoft
2 1 (16.67%) Citrix
2 1 (16.67%) Google
2 1 (16.67%) Logitech