Period
to 19 November 2017

The median contractor rate for a 2nd Line Support Engineer was £175 per day in advertised job vacancies in the City of London during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
Central London > City of London
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 231 247 255
Rank change year-on-year +16 +8 +24
Contract jobs requiring a 2nd Line Support Engineer 9 6 16
As % of all contract IT jobs advertised in the City of London 0.13% 0.090% 0.17%
As % of the Job Titles category 0.14% 0.094% 0.18%
Number of daily rates quoted 7 0 9
City of London median daily rate £175 - £185
10th Percentile £134 - £129
90th Percentile £202 - £254
Central London median daily rate £150 £350 £185
% change year-on-year -57.14% +89.19% +5.71%
Number of hourly rates quoted 0 2 1
City of London median hourly rate - £16.91 £21.50
Median hourly rate % change year-on-year - -21.34% +48.28%
Central London median hourly rate £14.50 £16.91 £21.50
% change year-on-year -14.26% -21.34% +48.28%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6642 6353 8750
% of contract IT jobs with a recognized job title 94.53% 95.51% 95.26%
Number of daily rates quoted 5247 5051 6871
City of London median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.86%
10th Percentile £313 £313 £273
90th Percentile £675 £663 £650
Central London median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +5.88%
Number of hourly rates quoted 94 77 125
City of London median hourly rate £17.00 £17.50 £18.00
Median hourly rate % change year-on-year -2.86% -2.78% +5.88%
10th Percentile £11.25 £11.50 £10.20
90th Percentile £29.29 £48.40 £38.05
Central London median hourly rate £18.10 £17.21 £18.00
% change year-on-year +5.19% -4.40% +9.09%

2nd Line Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in the City of London.

Contractor daily rate trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in the City of London.

Contractor hourly rate trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 19 November 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 9 (100.00%) Windows
2 8 (88.89%) Active Directory
3 7 (77.78%) Microsoft
4 5 (55.56%) Citrix
4 5 (55.56%) Microsoft Office
5 4 (44.44%) ITIL
5 4 (44.44%) MS Exchange
5 4 (44.44%) Cisco
5 4 (44.44%) VMware
5 4 (44.44%) Windows Server
6 3 (33.33%) Office 365
6 3 (33.33%) Service Management
6 3 (33.33%) ITSM
6 3 (33.33%) Finance
6 3 (33.33%) DNS
6 3 (33.33%) DHCP
6 3 (33.33%) XenApp
6 3 (33.33%) Windows 7
6 3 (33.33%) VMware Infrastructure
7 2 (22.22%) Exchange Server 2003
7 2 (22.22%) XenServer
7 2 (22.22%) Exchange Server 2010
7 2 (22.22%) Windows Server 2012
7 2 (22.22%) Exchange Server 2013
7 2 (22.22%) TCP/IP
7 2 (22.22%) VPN
7 2 (22.22%) IIS
7 2 (22.22%) Blackberry
7 2 (22.22%) Blackberry Enterprise Server
7 2 (22.22%) Telnet

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (44.44%) MS Exchange
2 2 (22.22%) Blackberry Enterprise Server
2 2 (22.22%) Exchange Server 2003
2 2 (22.22%) Exchange Server 2010
2 2 (22.22%) Exchange Server 2013
2 2 (22.22%) IIS
3 1 (11.11%) Skype for Business
Applications
1 5 (55.56%) Microsoft Office
Cloud Services
1 3 (33.33%) Office 365
Communications & Networking
1 3 (33.33%) DHCP
1 3 (33.33%) DNS
2 2 (22.22%) TCP/IP
2 2 (22.22%) Telnet
2 2 (22.22%) VPN
3 1 (11.11%) IPv4
3 1 (11.11%) NetScaler
3 1 (11.11%) Skype
General
1 3 (33.33%) Finance
Miscellaneous
1 2 (22.22%) Blackberry
2 1 (11.11%) Equities
2 1 (11.11%) Fixed Income
2 1 (11.11%) Public Cloud
Operating Systems
1 9 (100.00%) Windows
2 4 (44.44%) Windows Server
3 3 (33.33%) Windows 7
4 2 (22.22%) Windows Server 2012
5 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 4 (44.44%) ITIL
2 3 (33.33%) ITSM
2 3 (33.33%) Service Management
3 1 (11.11%) Change Control
3 1 (11.11%) ITIL V3
3 1 (11.11%) Patch Management
3 1 (11.11%) Problem Management
3 1 (11.11%) Root Cause Analysis
3 1 (11.11%) Stakeholder Management
Qualifications
1 1 (11.11%) Citrix Certification
1 1 (11.11%) Degree
1 1 (11.11%) DV Cleared
1 1 (11.11%) MCSA
1 1 (11.11%) MCSE
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 8 (88.89%) Active Directory
2 3 (33.33%) VMware Infrastructure
2 3 (33.33%) XenApp
3 2 (22.22%) XenServer
4 1 (11.11%) Hyper-V
4 1 (11.11%) Virtual Desktop
4 1 (11.11%) XenDesktop
Systems Management
1 1 (11.11%) SCCM
Vendors
1 7 (77.78%) Microsoft
2 5 (55.56%) Citrix
3 4 (44.44%) Cisco
3 4 (44.44%) VMware
4 2 (22.22%) Sage
5 1 (11.11%) Bloomberg
5 1 (11.11%) Blue Coat
5 1 (11.11%) F5