The median contractor rate for a 2nd Line Support Engineer was £110 per day in advertised job vacancies in the City of London during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Second Line Support Engineer
London / City of London
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 152 154 182
Rank change year-on-year +2 +28  
Contract jobs requiring a 2nd Line Support Engineer 10 5 9
As % of all contract IT jobs advertised in the City of London 0.33% 0.15% 0.18%
As % of the Job Titles category 0.34% 0.16% 0.18%
Number of daily rates quoted 10 2 4
Median daily rate £110 £204 £200
Median daily rate % change year-on-year -46.01% +1.87%  
UK excluding London median daily rate £150 £160 £148
% change year-on-year -6.25% +8.47%  
Number of hourly rates quoted 0 2 3
Median hourly rate - £17.00 £16.50
Median hourly rate % change year-on-year - +3.03%  
UK excluding London median hourly rate £14.88 £15.00 £15.00
% change year-on-year -0.83% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
City of London
Contract job vacancies with a job title containing a recognized job role 2926 3222 4914
As % of all contract IT job vacancies advertised in the City of London 95.25% 95.18% 96.09%
Number of daily rates quoted 2273 2570 3709
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £313 £300 £276
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 33 46 72
Median hourly rate £19.00 £19.99 £17.98
Median hourly rate % change year-on-year -4.96% +11.19%  
90% offered a hourly rate of more than £13.50 £12.00 £12.50
10% offered a hourly rate of more than £29.38 £45.75 £27.37
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

2nd Line Support Engineer
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support Engineer in the City of London.

Contractor daily rate trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing 2nd Line Support Engineer in the City of London.

Contractor hourly rate trend for 2nd Line Support Engineer in the City of London

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 29 March 2017, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring 2nd Line Support Engineer in the job title.

1 12 (92.31%) Active Directory
2 11 (84.62%) Microsoft
3 10 (76.92%) Windows
3 10 (76.92%) MS Exchange
4 8 (61.54%) Microsoft Certification
5 7 (53.85%) Windows 7
5 7 (53.85%) Office 365
5 7 (53.85%) MCSE
5 7 (53.85%) Remote Desktop
6 6 (46.15%) CCNA
6 6 (46.15%) Cisco Certification
6 6 (46.15%) Windows 8
7 5 (38.46%) Windows 10
7 5 (38.46%) Windows Server
8 4 (30.77%) MS Office
9 2 (15.38%) VMware
9 2 (15.38%) Finance
9 2 (15.38%) ITIL
9 2 (15.38%) MS Excel
9 2 (15.38%) SLA
9 2 (15.38%) Citrix
9 2 (15.38%) TCP/IP
9 2 (15.38%) Exchange Server 2010
10 1 (7.69%) vSphere
10 1 (7.69%) Windows Server 2012
10 1 (7.69%) Exchange Server 2013
10 1 (7.69%) Kalman Filter
10 1 (7.69%) Banking
10 1 (7.69%) Retail
10 1 (7.69%) Investment Banking

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (76.92%) MS Exchange
2 2 (15.38%) Exchange Server 2010
3 1 (7.69%) Exchange Server 2007
3 1 (7.69%) Exchange Server 2013
3 1 (7.69%) SharePoint
Applications
1 4 (30.77%) MS Office
2 2 (15.38%) MS Excel
3 1 (7.69%) MS PowerPoint
Cloud Services
1 7 (53.85%) Office 365
Communications & Networking
1 7 (53.85%) Remote Desktop
2 2 (15.38%) TCP/IP
3 1 (7.69%) DHCP
3 1 (7.69%) DNS
3 1 (7.69%) Firewall
3 1 (7.69%) Internet
3 1 (7.69%) VLAN
3 1 (7.69%) VPN
3 1 (7.69%) WAN
3 1 (7.69%) Wireless
General
1 2 (15.38%) Finance
2 1 (7.69%) Banking
2 1 (7.69%) Investment Banking
2 1 (7.69%) Retail
2 1 (7.69%) Telecoms
Miscellaneous
1 1 (7.69%) Video Conferencing
Operating Systems
1 10 (76.92%) Windows
2 7 (53.85%) Windows 7
3 6 (46.15%) Windows 8
4 5 (38.46%) Windows 10
4 5 (38.46%) Windows Server
5 1 (7.69%) Mac OS X
5 1 (7.69%) Windows Server 2003
5 1 (7.69%) Windows Server 2008
5 1 (7.69%) Windows Server 2012
Processes & Methodologies
1 2 (15.38%) ITIL
2 1 (7.69%) Configuration Management
2 1 (7.69%) Kalman Filter
2 1 (7.69%) Multi-Factor Authentication
2 1 (7.69%) Service Management
2 1 (7.69%) Two-Factor Authentication
Qualifications
1 8 (61.54%) Microsoft Certification
2 7 (53.85%) MCSE
3 6 (46.15%) CCNA
3 6 (46.15%) Cisco Certification
4 1 (7.69%) A+ Certification
4 1 (7.69%) MCDST
4 1 (7.69%) Network+ Certification
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 12 (92.31%) Active Directory
2 1 (7.69%) Virtual Desktop
2 1 (7.69%) VMware Infrastructure
2 1 (7.69%) vSphere
Vendors
1 11 (84.62%) Microsoft
2 2 (15.38%) Citrix
2 2 (15.38%) VMware
3 1 (7.69%) Barracuda Networks
3 1 (7.69%) Sage