ITSM Analyst Jobs in the City of London

IT Service Management Analyst
Central London > City of London

The median IT Service Management Analyst salary in the City of London is £55,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 144 - 225
Rank change year-on-year - - +58
Permanent jobs requiring an ITSM Analyst 4 0 2
As % of all permanent jobs advertised in the City of London 0.19% - 0.043%
As % of the Job Titles category 0.21% - 0.045%
Number of salaries quoted 3 0 2
10th Percentile £42,060 - £42,525
25th Percentile £45,975 - £44,438
Median annual salary (50th Percentile) £55,000 - £48,250
Median % change year-on-year - - +72.32%
75th Percentile £59,250 - £51,438
90th Percentile £60,300 - £52,975
Central London median annual salary £55,000 - £48,250
% change year-on-year - - +72.32%

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,923 3,208 4,455
% of permanent jobs with a recognized job title 92.94% 95.85% 96.20%
Number of salaries quoted 1,468 2,545 3,737
10th Percentile £41,250 £41,000 £42,500
25th Percentile £52,500 £52,500 £55,000
Median annual salary (50th Percentile) £72,500 £73,750 £75,000
Median % change year-on-year -1.69% -1.67% +3.45%
75th Percentile £95,000 £95,000 £97,500
90th Percentile £120,000 £112,500 £112,500
Central London median annual salary £72,500 £72,500 £73,480
% change year-on-year - -1.33% +1.35%

ITSM Analyst
Job Vacancy Trend in the City of London

Job postings that featured ITSM Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITSM Analyst in the City of London

ITSM Analyst
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing ITSM Analyst in the City of London.

Salary trend for ITSM Analyst in the City of London

ITSM Analyst
Salary Histogram in the City of London

Salary distribution for jobs citing ITSM Analyst in the City of London over the 6 months to 10 May 2025.

Salary histogram for ITSM Analyst in the City of London

ITSM Analyst Skill Set
Top 14 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 10 May 2025, ITSM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring ITSM Analyst in the job title.

1 4 (100.00%) ITIL
1 4 (100.00%) Service Management
1 4 (100.00%) ITSM
2 3 (75.00%) Change Management
2 3 (75.00%) ServiceNow
2 3 (75.00%) Incident Management
3 2 (50.00%) Change Advisory Board
3 2 (50.00%) Law
4 1 (25.00%) Legal
4 1 (25.00%) Smartcard
4 1 (25.00%) Problem Management
4 1 (25.00%) Virtual Team
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Product Ownership

ITSM Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 2 (50.00%) Law
2 1 (25.00%) Legal
Miscellaneous
1 1 (25.00%) Product Ownership
1 1 (25.00%) Smartcard
1 1 (25.00%) Virtual Team
Processes & Methodologies
1 4 (100.00%) ITIL
1 4 (100.00%) ITSM
1 4 (100.00%) Service Management
2 3 (75.00%) Change Management
2 3 (75.00%) Incident Management
3 2 (50.00%) Change Advisory Board
4 1 (25.00%) Problem Management
4 1 (25.00%) Problem-Solving
Vendors
1 3 (75.00%) ServiceNow