Period
to 23 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

Incident Management
Central London > City of London
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 172 216 210
Rank change year-on-year +44 -6 +26
Permanent jobs citing Incident Management 181 125 192
As % of all permanent IT jobs advertised in the City of London 1.69% 1.20% 1.37%
As % of the Processes & Methodologies category 1.85% 1.34% 1.52%
Number of salaries quoted 154 102 169
City of London median annual salary £60,000 £50,000 £53,000
Median salary % change year-on-year +20.00% -5.66% +0.95%
10th Percentile £34,175 £31,250 £29,850
90th Percentile £88,875 £86,250 £81,250
Central London median annual salary £60,000 £47,500 £52,500
% change year-on-year +26.32% -9.52% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,773 9,363 12,607
As % of all permanent IT jobs advertised in the City of London 91.13% 89.56% 89.77%
Number of salaries quoted 8,699 8,518 11,116
City of London median annual salary £62,000 £60,000 £57,500
Median salary % change year-on-year +3.33% +4.35% +4.55%
10th Percentile £37,000 £36,000 £35,500
90th Percentile £95,000 £92,500 £90,000
Central London median annual salary £60,000 £58,000 £57,500
% change year-on-year +3.45% +0.87% +4.55%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the City of London.

Salary trend for Incident Management in the City of London

Incident Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Incident Management in the City of London over the 6 months to 23 February 2018.

Salary histogram for Incident Management in the City of London

For the 6 months to 23 February 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Incident Management.

1 82 (45.30%) Finance
2 78 (43.09%) ITIL
3 50 (27.62%) Windows
4 49 (27.07%) Firewall
5 43 (23.76%) Active Directory
6 42 (23.20%) Microsoft
7 34 (18.78%) Information Security
8 31 (17.13%) DNS
9 30 (16.57%) LAN
9 30 (16.57%) WAN
10 29 (16.02%) TCP/IP
11 28 (15.47%) Vulnerability Management
12 27 (14.92%) SIEM
12 27 (14.92%) Patch Management
12 27 (14.92%) Service Management
13 26 (14.36%) Banking
13 26 (14.36%) DHCP
13 26 (14.36%) CISSP
14 25 (13.81%) Citrix
15 24 (13.26%) Change Management
15 24 (13.26%) Security Management
16 23 (12.71%) VMware
16 23 (12.71%) SQL
16 23 (12.71%) Degree
16 23 (12.71%) Problem Management
16 23 (12.71%) Network Security
17 22 (12.15%) Disaster Recovery
18 21 (11.60%) Service Delivery
19 20 (11.05%) CISM
20 19 (10.50%) Risk Management

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.29%) MS Exchange
2 5 (2.76%) CMS
2 5 (2.76%) Confluence
2 5 (2.76%) Exchange Server 2010
2 5 (2.76%) IIS
3 4 (2.21%) WebLogic
4 3 (1.66%) DataSynapse
4 3 (1.66%) Exchange Server 2013
4 3 (1.66%) JBoss
5 2 (1.10%) WebSphere
6 1 (0.55%) Apache Spark
6 1 (0.55%) Blackberry Enterprise Server
6 1 (0.55%) IBM Notes
6 1 (0.55%) MQSeries
6 1 (0.55%) OpenStack
6 1 (0.55%) SharePoint
6 1 (0.55%) Skype for Business
6 1 (0.55%) WordPress
Applications
1 14 (7.73%) Microsoft Office
2 1 (0.55%) Microsoft Excel
Business Applications
1 6 (3.31%) IntelliMatch
1 6 (3.31%) Temenos T24
2 3 (1.66%) Elite 3E
2 3 (1.66%) ION MarketView
3 2 (1.10%) Distributed Ledger
3 2 (1.10%) SAP BPC
3 2 (1.10%) SAP CO
3 2 (1.10%) SAP FI
3 2 (1.10%) SAP FI/CO
4 1 (0.55%) Carpe Diem
4 1 (0.55%) LatentZero
4 1 (0.55%) thinkFolio
Cloud Services
1 11 (6.08%) Office 365
2 9 (4.97%) IaaS
3 8 (4.42%) Microsoft Azure
4 6 (3.31%) Amazon AWS
5 5 (2.76%) Cloud Computing
6 3 (1.66%) PaaS
6 3 (1.66%) SaaS
7 2 (1.10%) Mimecast
8 1 (0.55%) Adobe Analytics
8 1 (0.55%) Google Analytics
Communications & Networking
1 49 (27.07%) Firewall
2 31 (17.13%) DNS
3 30 (16.57%) LAN
3 30 (16.57%) WAN
4 29 (16.02%) TCP/IP
5 26 (14.36%) DHCP
6 23 (12.71%) Network Security
7 16 (8.84%) DMZ
7 16 (8.84%) Multicast
8 9 (4.97%) VPN
9 7 (3.87%) Internet
10 6 (3.31%) Intrusion Detection
11 5 (2.76%) MPLS
11 5 (2.76%) VLAN
12 4 (2.21%) BGP
12 4 (2.21%) Cisco Nexus
12 4 (2.21%) HSRP
12 4 (2.21%) OSPF
13 3 (1.66%) GLBP
13 3 (1.66%) VSAN
Database & Business Intelligence
1 12 (6.63%) SQL Server
2 6 (3.31%) SQL Server Integration Services
2 6 (3.31%) SQL Server Reporting Services
3 5 (2.76%) Oracle Database
3 5 (2.76%) Oracle Database 11g
3 5 (2.76%) Oracle Database 12c
3 5 (2.76%) Relational Database
3 5 (2.76%) SQL Server 2008
4 4 (2.21%) Big Data
4 4 (2.21%) NoSQL
4 4 (2.21%) Sybase ASE
5 3 (1.66%) RDBMS
6 2 (1.10%) Blockchain
6 2 (1.10%) BusinessObjects
6 2 (1.10%) BusinessObjects Dashboards
6 2 (1.10%) Crystal Reports
6 2 (1.10%) SAP BW
6 2 (1.10%) SAP Data Services
7 1 (0.55%) Hadoop
7 1 (0.55%) SQL Server Analysis Services
Development Applications
1 2 (1.10%) Eclipse
1 2 (1.10%) IntelliJ
1 2 (1.10%) JIRA
1 2 (1.10%) MSI
1 2 (1.10%) SonarQube
1 2 (1.10%) Subversion
2 1 (0.55%) Burp Suite
2 1 (0.55%) Metasploit
General
1 82 (45.30%) Finance
2 26 (14.36%) Banking
3 16 (8.84%) Legal
4 12 (6.63%) Back Office
4 12 (6.63%) International Banking
5 8 (4.42%) Law
6 6 (3.31%) Investment Banking
7 4 (2.21%) Front Office
8 3 (1.66%) Financial Institution
8 3 (1.66%) Telecoms
9 2 (1.10%) Advertising
9 2 (1.10%) Billing
9 2 (1.10%) General Ledger
10 1 (0.55%) French Language
10 1 (0.55%) German Language
10 1 (0.55%) Retail
Job Titles
1 38 (20.99%) Analyst
2 23 (12.71%) Team Leader
3 20 (11.05%) Network Engineer
4 19 (10.50%) IT Manager
5 17 (9.39%) Security Engineer
6 16 (8.84%) Applications Support
7 15 (8.29%) Network Security Engineer
7 15 (8.29%) Security Analyst
8 12 (6.63%) Incident Manager
8 12 (6.63%) Product Manager
9 11 (6.08%) Security Officer
10 10 (5.52%) Infrastructure Engineer
10 10 (5.52%) Service Analyst
11 9 (4.97%) Lead Product Manager
11 9 (4.97%) Service Desk Analyst
11 9 (4.97%) Service Manager
12 8 (4.42%) Application Support Team Leader
12 8 (4.42%) Legal Analyst
12 8 (4.42%) Support Analyst
12 8 (4.42%) Support Engineer
Libraries, Frameworks & Software Standards
1 5 (2.76%) FIX Protocol
1 5 (2.76%) XML
2 4 (2.21%) Java EE
3 3 (1.66%) JMS
3 3 (1.66%) XML Messaging
4 2 (1.10%) .NET
4 2 (1.10%) Hibernate
4 2 (1.10%) J2EE
4 2 (1.10%) Middleware
4 2 (1.10%) RESTful
4 2 (1.10%) SOAP
5 1 (0.55%) .NET Framework
5 1 (0.55%) 802.1X
5 1 (0.55%) CSS
5 1 (0.55%) HTML
5 1 (0.55%) XMPP
Miscellaneous
1 17 (9.39%) Management Information System
2 16 (8.84%) Cyberthreat
3 15 (8.29%) Analytical Skills
4 12 (6.63%) Data Centre
5 11 (6.08%) Fintech
6 10 (5.52%) Blackberry
7 8 (4.42%) Clustering
7 8 (4.42%) Data Protection Act
8 7 (3.87%) Computer Science
8 7 (3.87%) Replication
9 3 (1.66%) Grid Computing
9 3 (1.66%) Hedge funds
9 3 (1.66%) Reference Data
10 2 (1.10%) Data Structures
10 2 (1.10%) Enterprise Software
10 2 (1.10%) Foreign Exchange (FX)
10 2 (1.10%) Microsoft Licensing
10 2 (1.10%) User Experience
10 2 (1.10%) Video Conferencing
11 1 (0.55%) Fixed Income
Operating Systems
1 50 (27.62%) Windows
2 19 (10.50%) Windows Server
3 18 (9.94%) Linux
4 16 (8.84%) Windows 7
5 11 (6.08%) Unix
6 9 (4.97%) Windows 10
7 8 (4.42%) Windows Server 2012
8 7 (3.87%) Solaris
8 7 (3.87%) Windows Server 2008
9 4 (2.21%) Windows 8
10 3 (1.66%) Windows Server 2003
11 2 (1.10%) Kali Linux
12 1 (0.55%) Android
12 1 (0.55%) Mac OS
12 1 (0.55%) Mac OS X
Processes & Methodologies
1 78 (43.09%) ITIL
2 34 (18.78%) Information Security
3 28 (15.47%) Vulnerability Management
4 27 (14.92%) Patch Management
4 27 (14.92%) Service Management
4 27 (14.92%) SIEM
5 24 (13.26%) Change Management
5 24 (13.26%) Security Management
6 23 (12.71%) Problem Management
7 22 (12.15%) Disaster Recovery
8 21 (11.60%) Service Delivery
9 19 (10.50%) Line Management
9 19 (10.50%) Risk Management
10 18 (9.94%) Security Operations
11 17 (9.39%) Kalman Filter
12 16 (8.84%) Cybersecurity
12 16 (8.84%) Threat Management
13 14 (7.73%) Business Continuity
14 13 (7.18%) Process Improvement
14 13 (7.18%) Root Cause Analysis
Programming Languages
1 23 (12.71%) SQL
2 14 (7.73%) PowerShell
3 10 (5.52%) Java
4 7 (3.87%) Python
5 6 (3.31%) Perl
6 5 (2.76%) Bash Shell
6 5 (2.76%) C
7 2 (1.10%) Kotlin
7 2 (1.10%) Ruby
7 2 (1.10%) VBScript
8 1 (0.55%) C#
8 1 (0.55%) Go
8 1 (0.55%) JavaScript
8 1 (0.55%) PHP
8 1 (0.55%) Shell Script
8 1 (0.55%) T-SQL
Qualifications
1 26 (14.36%) CISSP
2 23 (12.71%) Degree
3 20 (11.05%) CISM
4 15 (8.29%) Microsoft Certification
5 12 (6.63%) CCNA
5 12 (6.63%) Cisco Certification
6 11 (6.08%) CISA
7 10 (5.52%) MCSE
8 6 (3.31%) ITIL Certification
9 4 (2.21%) Computer Science Degree
9 4 (2.21%) OSCP
9 4 (2.21%) SSCP
10 3 (1.66%) CCSA
10 3 (1.66%) CREST Certified
10 3 (1.66%) CRISC
10 3 (1.66%) GCIH
11 2 (1.10%) CEH
11 2 (1.10%) JNCIA
11 2 (1.10%) MCDST
11 2 (1.10%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 19 (10.50%) ISO/IEC 27001
2 14 (7.73%) SLA
3 11 (6.08%) GDPR
4 9 (4.97%) PCI DSS
5 5 (2.76%) COBIT
6 4 (2.21%) COSO
6 4 (2.21%) QA
7 2 (1.10%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.55%) Data Quality
System Software
1 43 (23.76%) Active Directory
2 16 (8.84%) VMware Infrastructure
3 11 (6.08%) VMware ESXi
4 8 (4.42%) Microsoft App-V
4 8 (4.42%) XenApp
4 8 (4.42%) XenDesktop
5 7 (3.87%) DFS Replication
5 7 (3.87%) Xen
6 4 (2.21%) Hyper-V
7 2 (1.10%) BitLocker
8 1 (0.55%) Docker
8 1 (0.55%) Firmware
8 1 (0.55%) LXC
8 1 (0.55%) Terminal Server
8 1 (0.55%) VMware Server
8 1 (0.55%) VMware Workstation
Systems Management
1 15 (8.29%) SCCM
2 8 (4.42%) SCOM
2 8 (4.42%) SCOrch
3 7 (3.87%) XenMobile
4 6 (3.31%) Nessus
5 3 (1.66%) ITRS Geneos
5 3 (1.66%) Microsoft Clustering
6 2 (1.10%) Backup Exec
6 2 (1.10%) Core Impact
6 2 (1.10%) NetBackup
6 2 (1.10%) Perfmon
6 2 (1.10%) Systems Management Server (SMS)
6 2 (1.10%) WMI
6 2 (1.10%) WSUS
7 1 (0.55%) Cisco CUCM
7 1 (0.55%) Failover Clustering
7 1 (0.55%) Kubernetes
7 1 (0.55%) McAfee ePO
7 1 (0.55%) Nagios
7 1 (0.55%) Opscode Chef
Vendors
1 42 (23.20%) Microsoft
2 25 (13.81%) Citrix
3 23 (12.71%) VMware
4 17 (9.39%) F5
5 16 (8.84%) Cisco
6 14 (7.73%) HP
7 10 (5.52%) Oracle
8 9 (4.97%) IBM
9 8 (4.42%) Ivanti
9 8 (4.42%) ServiceNow
10 6 (3.31%) Blue Prism
10 6 (3.31%) Concur
10 6 (3.31%) SAP
10 6 (3.31%) Sun
10 6 (3.31%) Sybase
10 6 (3.31%) Temenos
11 5 (2.76%) Arista
11 5 (2.76%) Juniper
12 4 (2.21%) Bloomberg
12 4 (2.21%) ION Trading