Period
to 3 December 2020

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 3 December 2020 with a comparison to the same period in the previous 2 years.

Incident Management
Central London > City of London
6 months to
3 Dec 2020
Same period 2019 Same period 2018
Rank 169 219 256
Rank change year-on-year +50 +37 -83
Permanent jobs citing Incident Management 41 103 94
As % of all permanent jobs advertised in the City of London 1.00% 1.04% 0.84%
As % of the Processes & Methodologies category 1.06% 1.11% 0.91%
Number of salaries quoted 35 93 74
Median annual salary £60,000 £57,500 £45,000
Median salary % change year-on-year +4.35% +27.78% -21.74%
10th Percentile £24,250 £30,950 £29,000
90th Percentile £73,750 £84,750 £72,750
Central London median annual salary £62,000 £55,000 £50,000
% change year-on-year +12.73% +10.00% -16.67%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 3,876 9,302 10,324
As % of all permanent IT jobs advertised in the City of London 94.21% 93.77% 92.68%
Number of salaries quoted 3,402 8,026 9,208
Median annual salary £70,000 £67,500 £65,000
Median salary % change year-on-year +3.70% +3.85% +8.33%
10th Percentile £45,000 £37,500 £36,250
90th Percentile £103,750 £97,500 £95,000
Central London median annual salary £70,000 £65,000 £65,000
% change year-on-year +7.69% - +8.33%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Incident Management in the City of London.

Salary trend for Incident Management in the City of London

Incident Management
Salary Histogram in the City of London

Salary distribution for jobs citing Incident Management in the City of London over the 6 months to 3 December 2020.

Salary histogram for Incident Management in the City of London

For the 6 months to 3 December 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Incident Management.

1 18 (43.90%) Finance
1 18 (43.90%) Problem Management
2 14 (34.15%) Change Management
3 13 (31.71%) ITIL
4 12 (29.27%) Microsoft
5 11 (26.83%) Windows
5 11 (26.83%) SLA
5 11 (26.83%) Firewall
5 11 (26.83%) Office 365
6 10 (24.39%) Azure
6 10 (24.39%) Service Delivery
7 9 (21.95%) Service Management
7 9 (21.95%) VPN
7 9 (21.95%) DevOps
8 8 (19.51%) Cisco
8 8 (19.51%) Management Information System
8 8 (19.51%) Degree
9 7 (17.07%) CheckPoint
9 7 (17.07%) LAN
9 7 (17.07%) WAN
9 7 (17.07%) Python
9 7 (17.07%) Windows Server
9 7 (17.07%) Proactive Monitoring
10 6 (14.63%) GDPR
10 6 (14.63%) PowerShell
10 6 (14.63%) Computer Science
10 6 (14.63%) PBX
10 6 (14.63%) ITSM
10 6 (14.63%) Legal
10 6 (14.63%) Information Security

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.32%) MS Exchange
2 2 (4.88%) SharePoint
2 2 (4.88%) Skype for Business
3 1 (2.44%) CMS
3 1 (2.44%) Confluence
3 1 (2.44%) Exchange Server 2013
Applications
1 4 (9.76%) Microsoft Office
Business Applications
1 1 (2.44%) Oracle EBS
1 1 (2.44%) Oracle EBS R12
Cloud Services
1 11 (26.83%) Office 365
2 10 (24.39%) Azure
3 5 (12.20%) AWS
3 5 (12.20%) Azure ExpressRoute
4 1 (2.44%) Amazon SageMaker
4 1 (2.44%) Cloud Computing
4 1 (2.44%) IaaS
4 1 (2.44%) Power Platform
4 1 (2.44%) SaaS
4 1 (2.44%) Salesforce Sales Cloud
4 1 (2.44%) Slack
Communications & Networking
1 11 (26.83%) Firewall
2 9 (21.95%) VPN
3 7 (17.07%) LAN
3 7 (17.07%) WAN
4 6 (14.63%) PBX
5 5 (12.20%) Network Security
6 3 (7.32%) Internet
6 3 (7.32%) Skype
7 2 (4.88%) Cisco IOS
7 2 (4.88%) NetScaler
7 2 (4.88%) Wireless
8 1 (2.44%) DHCP
8 1 (2.44%) DNS
8 1 (2.44%) SAN
8 1 (2.44%) Softphone
8 1 (2.44%) TCP/IP
8 1 (2.44%) Unified Communications
8 1 (2.44%) VoIP
8 1 (2.44%) Wi-Fi
Database & Business Intelligence
1 3 (7.32%) GIS
2 2 (4.88%) SQL Server
3 1 (2.44%) Amazon Athena
3 1 (2.44%) Amazon Redshift
3 1 (2.44%) Data Lake
3 1 (2.44%) Data Warehouse
3 1 (2.44%) Oracle Database
3 1 (2.44%) Power BI
3 1 (2.44%) Qlik Sense
3 1 (2.44%) QlikView
3 1 (2.44%) Relational Database
Development Applications
1 3 (7.32%) JIRA
2 1 (2.44%) Cucumber
2 1 (2.44%) Selenium
General
1 18 (43.90%) Finance
2 6 (14.63%) Legal
3 5 (12.20%) Banking
4 4 (9.76%) Advertising
5 3 (7.32%) Financial Institution
6 2 (4.88%) Law
7 1 (2.44%) Back Office
7 1 (2.44%) Brand Awareness
7 1 (2.44%) French Language
7 1 (2.44%) Front Office
7 1 (2.44%) Investment Banking
Job Titles
1 9 (21.95%) Analyst
2 5 (12.20%) Azure Engineer
2 5 (12.20%) Cisco Engineer
2 5 (12.20%) Cisco Network Engineer
2 5 (12.20%) Cloud Engineer
2 5 (12.20%) Network Engineer
2 5 (12.20%) Senior Cisco Engineer
2 5 (12.20%) Senior Cisco Network Engineer
2 5 (12.20%) Senior Cloud Engineer
2 5 (12.20%) Senior Network Engineer
2 5 (12.20%) WAN Engineer
3 4 (9.76%) Applications Support
3 4 (9.76%) IT Manager
3 4 (9.76%) IT Technician
3 4 (9.76%) Security Manager
3 4 (9.76%) Support Engineer
4 3 (7.32%) Junior
4 3 (7.32%) Service Analyst
4 3 (7.32%) Service Desk Analyst
4 3 (7.32%) Technical Leader
Libraries, Frameworks & Software Standards
1 2 (4.88%) FIX Protocol
1 2 (4.88%) XML
2 1 (2.44%) Gherkin
2 1 (2.44%) pytest
2 1 (2.44%) Spring
2 1 (2.44%) Web Services
Miscellaneous
1 8 (19.51%) Management Information System
2 5 (12.20%) Data Centre
2 5 (12.20%) Video Conferencing
3 4 (9.76%) CMDB
3 4 (9.76%) Equities
4 3 (7.32%) Self-Motivation
4 3 (7.32%) User Experience
5 2 (4.88%) Fixed Income
5 2 (4.88%) Hedge funds
6 1 (2.44%) Analytical Skills
6 1 (2.44%) Blackberry
6 1 (2.44%) Smartphone
6 1 (2.44%) Wiki
Operating Systems
1 11 (26.83%) Windows
2 7 (17.07%) Windows Server
3 4 (9.76%) Linux
3 4 (9.76%) Windows 10
4 3 (7.32%) Unix
4 3 (7.32%) Windows 7
5 2 (4.88%) Red Hat Enterprise Linux
5 2 (4.88%) Windows Server 2012
5 2 (4.88%) Windows Server 2016
6 1 (2.44%) Mac OS
6 1 (2.44%) Windows Server 2008
6 1 (2.44%) Windows Server 2019
Processes & Methodologies
1 18 (43.90%) Problem Management
2 14 (34.15%) Change Management
3 13 (31.71%) ITIL
4 10 (24.39%) Service Delivery
5 9 (21.95%) DevOps
5 9 (21.95%) Service Management
6 7 (17.07%) Proactive Monitoring
7 6 (14.63%) Computer Science
7 6 (14.63%) Information Security
7 6 (14.63%) ITSM
8 5 (12.20%) Cybersecurity
8 5 (12.20%) Data Protection
8 5 (12.20%) Load Balancing
8 5 (12.20%) Network Monitoring
8 5 (12.20%) Network Virtualisation
8 5 (12.20%) Statistics
8 5 (12.20%) Strategic Roadmap
9 3 (7.32%) Automated Trading
9 3 (7.32%) Infrastructure Engineering
9 3 (7.32%) Technical Leadership
Programming Languages
1 7 (17.07%) Python
2 6 (14.63%) PowerShell
3 5 (12.20%) Bash Shell
3 5 (12.20%) SQL
4 3 (7.32%) Perl
5 2 (4.88%) Ruby
6 1 (2.44%) Java
6 1 (2.44%) PL/SQL
6 1 (2.44%) R
6 1 (2.44%) Shell Script
Qualifications
1 8 (19.51%) Degree
2 5 (12.20%) CCNA
2 5 (12.20%) Cisco Certification
2 5 (12.20%) Microsoft Certification
3 3 (7.32%) CESG Certified Professional
3 3 (7.32%) CISM
3 3 (7.32%) CISSP
3 3 (7.32%) GIAC
3 3 (7.32%) GSLC
4 1 (2.44%) Computer Science Degree
4 1 (2.44%) ISEB
4 1 (2.44%) ISTQB
4 1 (2.44%) ITIL Certification
Quality Assurance & Compliance
1 11 (26.83%) SLA
2 6 (14.63%) GDPR
3 4 (9.76%) ISO/IEC 27001
4 1 (2.44%) NIST
4 1 (2.44%) QA
System Software
1 4 (9.76%) Active Directory
2 2 (4.88%) Docker
3 1 (2.44%) Virtual Desktop
Systems Management
1 4 (9.76%) ITRS Geneos
2 3 (7.32%) Control-M
2 3 (7.32%) Microsoft Intune
3 2 (4.88%) Kubernetes
3 2 (4.88%) WSUS
4 1 (2.44%) AirWatch
4 1 (2.44%) CASB
4 1 (2.44%) Cisco CUCM
4 1 (2.44%) HP Data Protector
4 1 (2.44%) HP Quality Center
4 1 (2.44%) Jamf Pro
4 1 (2.44%) Nagios
4 1 (2.44%) SCCM
Vendors
1 12 (29.27%) Microsoft
2 8 (19.51%) Cisco
3 7 (17.07%) CheckPoint
4 6 (14.63%) Netskope
5 5 (12.20%) Blue Coat
5 5 (12.20%) Meraki
5 5 (12.20%) Zscaler
6 4 (9.76%) Polycom
7 3 (7.32%) Oracle
7 3 (7.32%) ServiceNow
8 2 (4.88%) HP
8 2 (4.88%) MobileIron
8 2 (4.88%) Sophos
9 1 (2.44%) AppDynamics
9 1 (2.44%) Bloomberg
9 1 (2.44%) Canon
9 1 (2.44%) Citrix
9 1 (2.44%) Dynatrace
9 1 (2.44%) Kalahari
9 1 (2.44%) RightFax