Period
to 19 August 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Incident Management
Central London > City of London
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 208 168 217
Rank change year-on-year -40 +49 +4
Permanent jobs citing Incident Management 146 176 164
As % of all permanent IT jobs advertised in the City of London 1.34% 1.72% 1.27%
As % of the Processes & Methodologies category 1.45% 1.89% 1.39%
Number of salaries quoted 123 160 153
City of London median annual salary £55,000 £61,250 £50,000
Median salary % change year-on-year -10.20% +22.50% -
10th Percentile £31,500 £34,650 £30,000
90th Percentile £82,500 £83,750 £76,250
Central London median annual salary £55,000 £60,000 £45,000
% change year-on-year -8.33% +33.33% -10.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,094 9,332 11,821
As % of all permanent IT jobs advertised in the City of London 92.33% 91.42% 91.82%
Number of salaries quoted 8,969 8,390 10,805
City of London median annual salary £65,000 £60,000 £58,000
Median salary % change year-on-year +8.33% +3.45% +5.45%
10th Percentile £37,000 £35,725 £35,000
90th Percentile £93,750 £92,500 £87,500
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the City of London.

Salary trend for Incident Management in the City of London

Incident Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Incident Management in the City of London over the 6 months to 19 August 2018.

Salary histogram for Incident Management in the City of London

Incident Management
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the City of London region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 3 £55,000 -
Incident Management
Central London

For the 6 months to 19 August 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Incident Management.

1 68 (46.58%) Finance
2 58 (39.73%) Windows
3 40 (27.40%) ITIL
4 38 (26.03%) Problem-Solving
5 36 (24.66%) Active Directory
6 31 (21.23%) Microsoft
7 29 (19.86%) SQL
7 29 (19.86%) Information Security
8 28 (19.18%) Linux
9 25 (17.12%) CISSP
9 25 (17.12%) Problem Management
10 24 (16.44%) Degree
11 22 (15.07%) Service Management
11 22 (15.07%) Firewall
11 22 (15.07%) PowerShell
12 19 (13.01%) CISM
13 18 (12.33%) Banking
13 18 (12.33%) Root Cause Analysis
14 17 (11.64%) Wealth Management
14 17 (11.64%) Management Information System
14 17 (11.64%) Security Operations
15 16 (10.96%) Change Management
15 16 (10.96%) SLA
16 15 (10.27%) Python
16 15 (10.27%) Oracle
16 15 (10.27%) Microsoft Office
16 15 (10.27%) Citrix
16 15 (10.27%) CISA
16 15 (10.27%) Process Improvement
17 14 (9.59%) Windows Server 2012

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (6.16%) Skype for Business
2 6 (4.11%) IIS
3 5 (3.42%) CMS
3 5 (3.42%) MS Exchange
3 5 (3.42%) WebLogic
3 5 (3.42%) WebSphere
4 4 (2.74%) Exchange Server 2010
4 4 (2.74%) Exchange Server 2013
4 4 (2.74%) Oracle Workflow
5 3 (2.05%) Apache
5 3 (2.05%) Apache Spark
5 3 (2.05%) nginx
6 1 (0.68%) BizTalk Server
6 1 (0.68%) Blackberry Enterprise Server
6 1 (0.68%) GeoServer
6 1 (0.68%) MQSeries
6 1 (0.68%) OpenStack
Applications
1 15 (10.27%) Microsoft Office
2 3 (2.05%) Microsoft Excel
3 2 (1.37%) Microsoft PowerPoint
4 1 (0.68%) Adobe Captivate
4 1 (0.68%) Camtasia
4 1 (0.68%) MS Visio
Business Applications
1 5 (3.42%) Dynamics AX
2 3 (2.05%) IntelliMatch
2 3 (2.05%) Temenos T24
2 3 (2.05%) thinkFolio
3 2 (1.37%) Elite 3E
3 2 (1.37%) Magento
4 1 (0.68%) Carpe Diem
4 1 (0.68%) Dynamics CRM
4 1 (0.68%) Eikon
4 1 (0.68%) LatentZero
4 1 (0.68%) Northgate Housing
4 1 (0.68%) Oracle Cash Management
4 1 (0.68%) Oracle EBS
4 1 (0.68%) Oracle E-Business Tax
4 1 (0.68%) Oracle Payables
4 1 (0.68%) Oracle Receivables
4 1 (0.68%) Oracle Subledger Accounting
Cloud Services
1 12 (8.22%) Office 365
2 3 (2.05%) Amazon AWS
2 3 (2.05%) Microsoft Azure
3 2 (1.37%) IBM Cloud
3 2 (1.37%) SoftLayer
4 1 (0.68%) Dynamics 365
4 1 (0.68%) Google Cloud Platform
4 1 (0.68%) IaaS
4 1 (0.68%) PaaS
Communications & Networking
1 22 (15.07%) Firewall
2 10 (6.85%) DNS
2 10 (6.85%) TCP/IP
3 9 (6.16%) Internet
3 9 (6.16%) Skype
4 8 (5.48%) DHCP
5 7 (4.79%) VPN
6 5 (3.42%) LAN
6 5 (3.42%) WAN
7 4 (2.74%) Wireless
8 3 (2.05%) DMZ
8 3 (2.05%) NetScaler
8 3 (2.05%) Network Security
8 3 (2.05%) SAN
8 3 (2.05%) VoIP
9 2 (1.37%) BGP
9 2 (1.37%) FTP
9 2 (1.37%) SMTP
9 2 (1.37%) VSAN
9 2 (1.37%) Wireshark
Database & Business Intelligence
1 11 (7.53%) SQL Server
2 7 (4.79%) Relational Database
3 5 (3.42%) RDBMS
4 3 (2.05%) Apache Hive
4 3 (2.05%) Hadoop
4 3 (2.05%) KDB
4 3 (2.05%) Oracle Database
4 3 (2.05%) VLDB
5 2 (1.37%) MySQL
6 1 (0.68%) BusinessObjects
6 1 (0.68%) BusinessObjects Web Intelligence
6 1 (0.68%) BusinessObjects XI
6 1 (0.68%) Data Warehouse
6 1 (0.68%) Oracle BI EE
6 1 (0.68%) Oracle Database 10g
6 1 (0.68%) PostgreSQL
6 1 (0.68%) QGIS
6 1 (0.68%) SQL Server 2008
6 1 (0.68%) SQL Server 2012
6 1 (0.68%) SQL Server 2014
Development Applications
1 1 (0.68%) Git (software)
1 1 (0.68%) JIRA
1 1 (0.68%) JIRA Agile
1 1 (0.68%) Maven
1 1 (0.68%) Metasploit
1 1 (0.68%) MSI
1 1 (0.68%) Toad
General
1 68 (46.58%) Finance
2 18 (12.33%) Banking
3 11 (7.53%) Investment Banking
4 8 (5.48%) Back Office
5 5 (3.42%) Legal
5 5 (3.42%) Retail
6 4 (2.74%) Advertising
6 4 (2.74%) Front Office
7 3 (2.05%) Financial Institution
7 3 (2.05%) International Banking
8 2 (1.37%) Law
8 2 (1.37%) Mandarin Language
8 2 (1.37%) Marketing
8 2 (1.37%) Spanish Language
9 1 (0.68%) General Ledger
9 1 (0.68%) Publishing
9 1 (0.68%) Telecoms
Job Titles
1 24 (16.44%) Team Leader
2 22 (15.07%) Analyst
2 22 (15.07%) Applications Support
3 19 (13.01%) IT Support
4 18 (12.33%) Support Team Leader
5 15 (10.27%) Application Support Team Leader
6 14 (9.59%) Support Engineer
7 12 (8.22%) Support Analyst
8 11 (7.53%) IT Manager
8 11 (7.53%) Support Manager
9 8 (5.48%) Security Officer
10 7 (4.79%) IT Security Officer
10 7 (4.79%) Security Engineer
11 6 (4.11%) Applications Support Analyst
11 6 (4.11%) Head of Security
11 6 (4.11%) IT Engineer
11 6 (4.11%) Security Manager
12 5 (3.42%) IT Support Manager
12 5 (3.42%) Java Engineer
12 5 (3.42%) Service Analyst
Libraries, Frameworks & Software Standards
1 6 (4.11%) J2EE
1 6 (4.11%) XML
2 5 (3.42%) Java EE
2 5 (3.42%) JMS
2 5 (3.42%) Web Services
3 3 (2.05%) Elastic Stack
3 3 (2.05%) FIX Protocol
3 3 (2.05%) LAMP
3 3 (2.05%) LDAP
4 2 (1.37%) LEMP Stack
5 1 (0.68%) Middleware
5 1 (0.68%) Murex MxML
5 1 (0.68%) Spring
5 1 (0.68%) XMPP
5 1 (0.68%) XSLT
Miscellaneous
1 17 (11.64%) Management Information System
2 13 (8.90%) Analytical Skills
3 12 (8.22%) Data Centre
4 11 (7.53%) Computer Science
5 7 (4.79%) Fintech
6 6 (4.11%) Hedge funds
7 5 (3.42%) Foreign Exchange (FX)
8 4 (2.74%) Digital Media
8 4 (2.74%) Mobile App
8 4 (2.74%) Online Banking
8 4 (2.74%) Smartphone
9 3 (2.05%) Clustering
9 3 (2.05%) Cyberthreat
10 2 (1.37%) Enterprise Software
10 2 (1.37%) Greenfield Project
10 2 (1.37%) User Experience
11 1 (0.68%) iPhone
11 1 (0.68%) Self-Motivation
11 1 (0.68%) Smart Meter
11 1 (0.68%) Video Conferencing
Operating Systems
1 58 (39.73%) Windows
2 28 (19.18%) Linux
3 14 (9.59%) Unix
3 14 (9.59%) Windows Server 2012
4 13 (8.90%) Windows 10
4 13 (8.90%) Windows Server 2008
5 11 (7.53%) Windows 7
5 11 (7.53%) Windows Server
6 8 (5.48%) Mac OS
7 5 (3.42%) Windows Server 2003
8 3 (2.05%) CentOS
8 3 (2.05%) Mac OS X
9 2 (1.37%) Android
9 2 (1.37%) Red Hat Enterprise Linux
9 2 (1.37%) Windows 8
Processes & Methodologies
1 40 (27.40%) ITIL
2 38 (26.03%) Problem-Solving
3 29 (19.86%) Information Security
4 25 (17.12%) Problem Management
5 22 (15.07%) Service Management
6 18 (12.33%) Root Cause Analysis
7 17 (11.64%) Security Operations
7 17 (11.64%) Wealth Management
8 16 (10.96%) Change Management
9 15 (10.27%) Process Improvement
10 14 (9.59%) Configuration Management
10 14 (9.59%) Risk Management
11 13 (8.90%) Cybersecurity
11 13 (8.90%) Vulnerability Management
12 11 (7.53%) Mentoring
12 11 (7.53%) Stakeholder Management
13 10 (6.85%) Agile Software Development
13 10 (6.85%) People Management
14 9 (6.16%) Change Control
14 9 (6.16%) Security Monitoring
Programming Languages
1 29 (19.86%) SQL
2 22 (15.07%) PowerShell
3 15 (10.27%) Python
4 10 (6.85%) Java
5 7 (4.79%) Bash Shell
6 6 (4.11%) Perl
7 5 (3.42%) C
7 5 (3.42%) PL/SQL
8 3 (2.05%) Korn
8 3 (2.05%) Shell Script
9 2 (1.37%) PHP
9 2 (1.37%) VBScript
10 1 (0.68%) ANSI SQL
10 1 (0.68%) C#
10 1 (0.68%) VB
Qualifications
1 25 (17.12%) CISSP
2 24 (16.44%) Degree
3 19 (13.01%) CISM
4 15 (10.27%) CISA
5 11 (7.53%) Computer Science Degree
6 10 (6.85%) CCNA
6 10 (6.85%) Cisco Certification
6 10 (6.85%) MCSE
6 10 (6.85%) Microsoft Certification
7 7 (4.79%) SANS
8 5 (3.42%) ITIL Certification
9 3 (2.05%) CRISC
10 2 (1.37%) CEH
10 2 (1.37%) ITIL Foundation Certificate
10 2 (1.37%) MBA
10 2 (1.37%) MCP
11 1 (0.68%) DV Cleared
11 1 (0.68%) ISTQB
11 1 (0.68%) MCDST
11 1 (0.68%) MCSA
Quality Assurance & Compliance
1 16 (10.96%) SLA
2 2 (1.37%) GDPR
2 2 (1.37%) MiFID
3 1 (0.68%) Cyber Essentials
3 1 (0.68%) FINRA
3 1 (0.68%) HIPAA
3 1 (0.68%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 36 (24.66%) Active Directory
2 12 (8.22%) VMware Infrastructure
3 6 (4.11%) XenApp
3 6 (4.11%) XenDesktop
4 5 (3.42%) vSphere
5 3 (2.05%) HDFS
5 3 (2.05%) Oracle RAC
5 3 (2.05%) VMware ESXi
6 2 (1.37%) Hyper-V
6 2 (1.37%) VirtualBox
6 2 (1.37%) XenServer
7 1 (0.68%) Ceph
7 1 (0.68%) DFS Replication
7 1 (0.68%) ProxySG
7 1 (0.68%) VMware NSX
Systems Management
1 9 (6.16%) Opscode Chef
2 5 (3.42%) SCCM
3 3 (2.05%) Data Guard
3 3 (2.05%) Microsoft Clustering
3 3 (2.05%) Oracle RMAN
4 2 (1.37%) ITRS Geneos
4 2 (1.37%) McAfee ePO
4 2 (1.37%) Nagios
5 1 (0.68%) AirWatch
5 1 (0.68%) Cisco CUCM
5 1 (0.68%) Cisco UCCE
5 1 (0.68%) Cisco UCCX
5 1 (0.68%) DatAdvantage
5 1 (0.68%) HP ALM
5 1 (0.68%) Nessus
5 1 (0.68%) Perfmon
5 1 (0.68%) QRadar
5 1 (0.68%) Tivoli
5 1 (0.68%) vRealize
5 1 (0.68%) WMI
Vendors
1 31 (21.23%) Microsoft
2 15 (10.27%) Citrix
2 15 (10.27%) Oracle
3 14 (9.59%) Sun
3 14 (9.59%) VMware
4 13 (8.90%) Cisco
5 10 (6.85%) Splunk
6 9 (6.16%) IBM
7 7 (4.79%) Ivanti
8 6 (4.11%) HP
9 4 (2.74%) F5
9 4 (2.74%) ServiceNow
10 3 (2.05%) Blue Prism
10 3 (2.05%) Concur
10 3 (2.05%) FXall
10 3 (2.05%) iManage
10 3 (2.05%) Reuters
10 3 (2.05%) Sybase
10 3 (2.05%) Temenos
11 2 (1.37%) Bloomberg