Period
to

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 27 June 2022 with a comparison to the same period in the previous 2 years.

Incident Management
Central London > City of London
6 months to
27 Jun 2022
Same period 2021 Same period 2020
Rank 160 158 179
Rank change year-on-year -2 +21 +9
Permanent jobs citing Incident Management 136 81 74
As % of all permanent jobs advertised in the City of London 1.72% 1.52% 1.22%
As % of the Processes & Methodologies category 1.81% 1.59% 1.29%
Number of salaries quoted 103 76 69
10th Percentile £26,250 £41,500 £33,250
25th Percentile £51,875 £54,688 £44,500
Median annual salary (50th Percentile) £70,000 £64,618 £57,500
Median % change year-on-year +8.33% +12.38% +15.00%
75th Percentile £80,000 £75,625 £77,500
90th Percentile £91,750 £92,500 £86,250
Central London median annual salary £68,750 £63,368 £57,500
% change year-on-year +8.49% +10.20% +15.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 7,514 5,087 5,757
As % of all permanent IT jobs advertised in the City of London 94.93% 95.41% 94.95%
Number of salaries quoted 5,728 4,545 5,050
10th Percentile £45,250 £43,750 £42,000
25th Percentile £56,250 £55,000 £52,500
Median annual salary (50th Percentile) £72,500 £72,500 £70,000
Median % change year-on-year - +3.57% +7.69%
75th Percentile £95,000 £90,000 £85,000
90th Percentile £110,000 £105,000 £98,750
Central London median annual salary £72,500 £70,000 £70,000
% change year-on-year +3.57% - +7.69%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Incident Management in the City of London.

Salary trend for Incident Management in the City of London

Incident Management
Salary Histogram in the City of London

Salary distribution for jobs citing Incident Management in the City of London over the 6 months to 27 June 2022.

Salary histogram for Incident Management in the City of London

Incident Management
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the City of London region over the 6 months to 27 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Moorgate - 1 £47,500 -
Incident Management
Central London

For the 6 months to 27 June 2022, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Incident Management.

1 53 (38.97%) Change Management
2 52 (38.24%) Finance
3 45 (33.09%) ITIL
4 40 (29.41%) Problem Management
5 34 (25.00%) Microsoft
6 32 (23.53%) Microsoft 365
7 29 (21.32%) Social Skills
7 29 (21.32%) Firewall
7 29 (21.32%) Windows
8 28 (20.59%) Active Directory
9 27 (19.85%) Problem-Solving
9 27 (19.85%) Azure
10 24 (17.65%) ITSM
10 24 (17.65%) Service Delivery
11 23 (16.91%) Legal
11 23 (16.91%) Change Control
12 22 (16.18%) Agile
13 21 (15.44%) Information Security
13 21 (15.44%) Process Improvement
14 20 (14.71%) Banking
15 19 (13.97%) Service Management
15 19 (13.97%) Citrix
15 19 (13.97%) SLA
15 19 (13.97%) SQL
15 19 (13.97%) Microsoft Office
16 18 (13.24%) Management Information System
16 18 (13.24%) Influencing Skills
17 17 (12.50%) Security Operations
17 17 (12.50%) Data Centre
17 17 (12.50%) Investment Banking

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.88%) SharePoint
2 7 (5.15%) Apache Spark
3 5 (3.68%) IIS
4 3 (2.21%) Tomcat
5 1 (0.74%) Apache
5 1 (0.74%) JBoss
5 1 (0.74%) MQSeries
5 1 (0.74%) MS Exchange
5 1 (0.74%) nginx
Applications
1 19 (13.97%) Microsoft Office
2 1 (0.74%) Microsoft Excel
2 1 (0.74%) Microsoft PowerPoint
2 1 (0.74%) MS Visio
Business Applications
1 5 (3.68%) SAP GTS
2 1 (0.74%) Summit
2 1 (0.74%) Temenos T24
Cloud Services
1 32 (23.53%) Microsoft 365
2 27 (19.85%) Azure
3 9 (6.62%) AWS
3 9 (6.62%) Power Platform
4 8 (5.88%) PowerApps
5 6 (4.41%) Azure Active Directory
5 6 (4.41%) OneDrive
5 6 (4.41%) Smartsheet
6 4 (2.94%) Azure DevOps
7 3 (2.21%) SaaS
8 2 (1.47%) PaaS
8 2 (1.47%) Power Automate
9 1 (0.74%) Amazon EKS
9 1 (0.74%) Azure AKS
Communications & Networking
1 29 (21.32%) Firewall
2 13 (9.56%) WAN
3 10 (7.35%) MPLS
4 8 (5.88%) VPN
4 8 (5.88%) Wireless
5 7 (5.15%) Cisco IOS
5 7 (5.15%) Cisco ISE
6 6 (4.41%) Cisco ASA
6 6 (4.41%) DNS
6 6 (4.41%) LAN
6 6 (4.41%) SD-WAN
6 6 (4.41%) SSL
6 6 (4.41%) TCP/IP
6 6 (4.41%) WebEx
7 5 (3.68%) BGP
7 5 (3.68%) EIGRP
7 5 (3.68%) OSPF
7 5 (3.68%) TACACS
7 5 (3.68%) VoIP
7 5 (3.68%) Wi-Fi
Database & Business Intelligence
1 15 (11.03%) SQL Server
2 8 (5.88%) Big Data
2 8 (5.88%) Data Warehouse
3 7 (5.15%) Apache Hive
3 7 (5.15%) Enterprise Data Warehouse
4 5 (3.68%) SQL Server Reporting Services
5 4 (2.94%) Oracle Reports
6 3 (2.21%) Crystal Reports
7 2 (1.47%) Oracle Database
7 2 (1.47%) SQL Server Analysis Services
7 2 (1.47%) SQL Server Integration Services
8 1 (0.74%) GIS
8 1 (0.74%) KDB
8 1 (0.74%) Metadata
8 1 (0.74%) Oracle Database 10g
8 1 (0.74%) Power BI
8 1 (0.74%) RDBMS
8 1 (0.74%) Relational Database
Development Applications
1 4 (2.94%) JIRA
2 3 (2.21%) Git (software)
3 2 (1.47%) Atlassian Bamboo
4 1 (0.74%) Oracle Forms
General
1 52 (38.24%) Finance
2 29 (21.32%) Social Skills
3 23 (16.91%) Legal
4 20 (14.71%) Banking
5 18 (13.24%) Influencing Skills
6 17 (12.50%) Investment Banking
7 14 (10.29%) Analytical Skills
8 13 (9.56%) Marketing
9 10 (7.35%) Presentation Skills
10 9 (6.62%) Financial Institution
10 9 (6.62%) Retail
11 8 (5.88%) Front Office
12 6 (4.41%) Inclusion and Diversity
13 3 (2.21%) Law
13 3 (2.21%) Organisational Skills
14 2 (1.47%) Advertising
14 2 (1.47%) Back Office
15 1 (0.74%) Documentation Skills
15 1 (0.74%) Games
15 1 (0.74%) Mandarin Language
Job Titles
1 32 (23.53%) Analyst
2 13 (9.56%) Support Analyst
3 12 (8.82%) Incident Manager
3 12 (8.82%) Support Engineer
4 11 (8.09%) Service Analyst
5 10 (7.35%) Problem Manager
6 9 (6.62%) Incident and Problem Manager
6 9 (6.62%) Senior Support Engineer
7 7 (5.15%) IT Assistant
7 7 (5.15%) SAP Manager
7 7 (5.15%) SAP Solutions Manager
7 7 (5.15%) Service Desk Assistant
8 6 (4.41%) Change Manager
8 6 (4.41%) Information Security Specialist
8 6 (4.41%) Information Specialist
8 6 (4.41%) Major Incident Manager
8 6 (4.41%) Security Specialist
8 6 (4.41%) Service Desk Support
8 6 (4.41%) Service Manager
8 6 (4.41%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (3.68%) Web Services
2 2 (1.47%) FIX Protocol
2 2 (1.47%) Node.js
2 2 (1.47%) React
2 2 (1.47%) XML
3 1 (0.74%) .NET
3 1 (0.74%) IBM Integration Bus
3 1 (0.74%) J2EE
Miscellaneous
1 18 (13.24%) Management Information System
2 17 (12.50%) Data Centre
3 9 (6.62%) Fixed Income
3 9 (6.62%) Hedge funds
4 8 (5.88%) Security Operations Centre
4 8 (5.88%) Virtual Team
5 7 (5.15%) Foreign Exchange (FX)
6 6 (4.41%) Video Conferencing
7 4 (2.94%) Equities
7 4 (2.94%) Self-Motivation
8 3 (2.21%) CSOC
8 3 (2.21%) Cyber Kill Chain
8 3 (2.21%) PKI
9 2 (1.47%) Analytical Mindset
9 2 (1.47%) Cyberattack
9 2 (1.47%) Enterprise Software
9 2 (1.47%) Hybrid Cloud
10 1 (0.74%) Cybercrime
10 1 (0.74%) Fibre Optics
10 1 (0.74%) Public Cloud
Operating Systems
1 29 (21.32%) Windows
2 13 (9.56%) Linux
2 13 (9.56%) Windows 10
3 12 (8.82%) Unix
4 6 (4.41%) Windows Server 2012
4 6 (4.41%) Windows Server 2016
4 6 (4.41%) Windows Server 2019
5 5 (3.68%) Windows Server
6 2 (1.47%) Red Hat Enterprise Linux
6 2 (1.47%) Windows 7
7 1 (0.74%) Android
7 1 (0.74%) Mac OS X
7 1 (0.74%) Oracle Linux
7 1 (0.74%) Solaris
Processes & Methodologies
1 53 (38.97%) Change Management
2 45 (33.09%) ITIL
3 40 (29.41%) Problem Management
4 27 (19.85%) Problem-Solving
5 24 (17.65%) ITSM
5 24 (17.65%) Service Delivery
6 23 (16.91%) Change Control
7 22 (16.18%) Agile
8 21 (15.44%) Information Security
8 21 (15.44%) Process Improvement
9 19 (13.97%) Service Management
10 17 (12.50%) Security Operations
11 16 (11.76%) DevOps
12 15 (11.03%) Major Incident Management
12 15 (11.03%) Root Cause Analysis
12 15 (11.03%) Vulnerability Management
13 14 (10.29%) Risk Management
13 14 (10.29%) SIEM
14 13 (9.56%) CI/CD
15 12 (8.82%) Decision-Making
Programming Languages
1 19 (13.97%) SQL
2 11 (8.09%) Python
3 10 (7.35%) JavaScript
4 9 (6.62%) Shell Script
5 7 (5.15%) Perl
6 5 (3.68%) Java
7 3 (2.21%) C
7 3 (2.21%) C++
7 3 (2.21%) PowerShell
8 2 (1.47%) Bash
8 2 (1.47%) PL/SQL
8 2 (1.47%) T-SQL
9 1 (0.74%) C#
Qualifications
1 14 (10.29%) Cisco Certification
2 10 (7.35%) CCNP
2 10 (7.35%) CISSP
3 7 (5.15%) Degree
4 6 (4.41%) CCNA
5 5 (3.68%) CCIE
6 4 (2.94%) ITIL Certification
7 3 (2.21%) (ISC)2 CCSP
8 1 (0.74%) CEH
8 1 (0.74%) CISM
8 1 (0.74%) GIAC
8 1 (0.74%) GSEC
8 1 (0.74%) Microsoft Certification
8 1 (0.74%) SSCP
Quality Assurance & Compliance
1 19 (13.97%) SLA
2 16 (11.76%) ISO/IEC 27001
3 11 (8.09%) GDPR
4 9 (6.62%) Cyber Essentials
5 8 (5.88%) Data Quality
6 7 (5.15%) Cyber Essentials PLUS
7 5 (3.68%) GRC
7 5 (3.68%) QA
8 3 (2.21%) ISO 9001
8 3 (2.21%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 2 (1.47%) NIST
10 1 (0.74%) PCI DSS
System Software
1 28 (20.59%) Active Directory
2 12 (8.82%) VMware Infrastructure
3 6 (4.41%) VMware ESXi
4 1 (0.74%) BitLocker
4 1 (0.74%) Docker
Systems Management
1 5 (3.68%) TrustSec
2 3 (2.21%) Ansible
3 2 (1.47%) Kubernetes
3 2 (1.47%) Terraform
4 1 (0.74%) Control-M
4 1 (0.74%) FortiGate
4 1 (0.74%) ITRS Geneos
4 1 (0.74%) Nessus
4 1 (0.74%) Puppet
4 1 (0.74%) Rancher
Vendors
1 34 (25.00%) Microsoft
2 19 (13.97%) Citrix
3 16 (11.76%) Cisco
4 15 (11.03%) ServiceNow
5 13 (9.56%) SAP
5 13 (9.56%) VMware
6 8 (5.88%) Oracle
7 7 (5.15%) Informatica
7 7 (5.15%) Talend
8 6 (4.41%) Google
8 6 (4.41%) Meraki
9 5 (3.68%) Charles River
9 5 (3.68%) Forcepoint
9 5 (3.68%) ForeScout
9 5 (3.68%) Fortinet
9 5 (3.68%) Juniper
9 5 (3.68%) Palo Alto
9 5 (3.68%) Wyse
9 5 (3.68%) Zscaler
10 2 (1.47%) BMC