Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
Central London > City of London
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 164 213 197
Rank change year-on-year +49 -16 +48
Permanent jobs citing Incident Management 172 140 241
As % of all permanent IT jobs advertised in the City of London 1.68% 1.20% 1.42%
As % of the Processes & Methodologies category 1.86% 1.35% 1.59%
Number of salaries quoted 157 123 203
City of London median annual salary £60,000 £50,000 £50,000
Median salary % change year-on-year +20.00% - -9.09%
10th Percentile £36,150 £30,650 £26,250
90th Percentile £80,000 £85,250 £77,500
Central London median annual salary £61,250 £45,000 £50,000
% change year-on-year +36.11% -10.00% -9.09%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9247 10392 15168
As % of all permanent IT jobs advertised in the City of London 90.08% 89.44% 89.12%
Number of salaries quoted 8347 9474 13149
City of London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £36,250 £35,000 £33,750
90th Percentile £93,750 £90,000 £87,500
Central London median annual salary £60,000 £57,500 £57,500
% change year-on-year +4.35% - +4.55%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the City of London.

Salary trend for Incident Management in the City of London

Incident Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Incident Management in the City of London over the 6 months to 21 November 2017.

Salary histogram for Incident Management in the City of London

For the 6 months to 21 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Incident Management.

1 79 (45.93%) Finance
2 58 (33.72%) ITIL
3 49 (28.49%) Windows
4 38 (22.09%) Microsoft
5 33 (19.19%) SQL
6 32 (18.60%) Active Directory
6 32 (18.60%) Information Security
7 30 (17.44%) Service Delivery
7 30 (17.44%) Citrix
8 28 (16.28%) VMware
9 25 (14.53%) Service Management
9 25 (14.53%) Degree
9 25 (14.53%) Problem Management
10 24 (13.95%) Network Security
11 23 (13.37%) Unix
11 23 (13.37%) Linux
12 22 (12.79%) Change Management
12 22 (12.79%) Cybersecurity
12 22 (12.79%) Analytical Skills
13 20 (11.63%) Windows Server
13 20 (11.63%) SLA
13 20 (11.63%) LAN
13 20 (11.63%) WAN
13 20 (11.63%) Management Information System
13 20 (11.63%) Banking
14 17 (9.88%) Firewall
14 17 (9.88%) Risk Analysis
15 16 (9.30%) SCCM
15 16 (9.30%) Trend Analysis
16 15 (8.72%) Disaster Recovery

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (8.72%) MS Exchange
2 9 (5.23%) Confluence
3 8 (4.65%) Exchange Server 2010
4 4 (2.33%) JBoss
4 4 (2.33%) WebLogic
5 3 (1.74%) Alfresco
5 3 (1.74%) DataSynapse
5 3 (1.74%) NetWeaver
5 3 (1.74%) SharePoint
6 2 (1.16%) OpenStack
6 2 (1.16%) SharePoint 2010
7 1 (0.58%) Apache Spark
7 1 (0.58%) Blackberry Enterprise Server
7 1 (0.58%) CMS
7 1 (0.58%) IBM Notes
7 1 (0.58%) Skype for Business
Applications
1 6 (3.49%) Microsoft Office
2 3 (1.74%) HipChat
3 1 (0.58%) Microsoft Excel
Business Applications
1 3 (1.74%) ION MarketView
1 3 (1.74%) SAP BPC
2 1 (0.58%) Dynamics CRM
2 1 (0.58%) LatentZero
2 1 (0.58%) thinkFolio
Cloud Services
1 11 (6.40%) Office 365
2 6 (3.49%) Microsoft Azure
3 5 (2.91%) Amazon AWS
4 4 (2.33%) SaaS
5 2 (1.16%) Cloud Computing
5 2 (1.16%) IaaS
5 2 (1.16%) Mimecast
6 1 (0.58%) PaaS
6 1 (0.58%) Virtual Private Cloud
Communications & Networking
1 24 (13.95%) Network Security
2 20 (11.63%) LAN
2 20 (11.63%) WAN
3 17 (9.88%) Firewall
4 14 (8.14%) VPN
5 13 (7.56%) TCP/IP
6 9 (5.23%) DNS
7 8 (4.65%) DHCP
8 7 (4.07%) DMZ
8 7 (4.07%) Multicast
9 6 (3.49%) Wireless
10 3 (1.74%) BIG-IP
10 3 (1.74%) Internet
10 3 (1.74%) IPsec
10 3 (1.74%) Remote Desktop
10 3 (1.74%) Unified Communications
11 2 (1.16%) Cisco Nexus
11 2 (1.16%) Skype
11 2 (1.16%) tcpdump
11 2 (1.16%) Wireshark
Database & Business Intelligence
1 7 (4.07%) SQL Server
2 4 (2.33%) Crystal Reports
2 4 (2.33%) Relational Database
2 4 (2.33%) SQL Server Integration Services
2 4 (2.33%) SQL Server Reporting Services
3 3 (1.74%) Data Warehouse
3 3 (1.74%) JasperReports
3 3 (1.74%) MongoDB
3 3 (1.74%) Oracle Database
3 3 (1.74%) Oracle Database 12c
3 3 (1.74%) SAP BW
3 3 (1.74%) SAP HANA
3 3 (1.74%) SQL Server 2008
4 2 (1.16%) Big Data
4 2 (1.16%) BusinessObjects
4 2 (1.16%) PowerCenter
5 1 (0.58%) Hadoop
5 1 (0.58%) NoSQL
5 1 (0.58%) Oracle Database 11g
5 1 (0.58%) SQL Server Analysis Services
Development Applications
1 9 (5.23%) JIRA
2 4 (2.33%) Eclipse
2 4 (2.33%) IntelliJ
2 4 (2.33%) Subversion
3 1 (0.58%) Burp Suite
3 1 (0.58%) Metasploit
General
1 79 (45.93%) Finance
2 20 (11.63%) Banking
3 14 (8.14%) Law
4 12 (6.98%) Legal
5 10 (5.81%) Back Office
6 9 (5.23%) International Banking
7 7 (4.07%) Financial Institution
8 6 (3.49%) Investment Banking
9 5 (2.91%) Front Office
10 4 (2.33%) Mandarin Language
11 2 (1.16%) Advertising
11 2 (1.16%) Retail
11 2 (1.16%) Telecoms
12 1 (0.58%) Billing
12 1 (0.58%) French Language
12 1 (0.58%) German Language
Job Titles
1 44 (25.58%) Analyst
2 20 (11.63%) Incident Manager
3 18 (10.47%) IT Manager
4 16 (9.30%) Service Analyst
5 15 (8.72%) Applications Support
5 15 (8.72%) Service Desk Analyst
6 14 (8.14%) Infrastructure Specialist
7 11 (6.40%) Network Engineer
7 11 (6.40%) Support Analyst
8 10 (5.81%) Security Analyst
9 9 (5.23%) Head of Delivery
9 9 (5.23%) Head of Service Delivery
9 9 (5.23%) Product Manager
10 8 (4.65%) Applications Specialist
10 8 (4.65%) Team Leader
11 7 (4.07%) Infrastructure Engineer
11 7 (4.07%) Legal Analyst
12 6 (3.49%) Information Analyst
12 6 (3.49%) Information Security Analyst
12 6 (3.49%) Service Manager
Libraries, Frameworks & Software Standards
1 12 (6.98%) Web Services
2 9 (5.23%) XML
3 8 (4.65%) SOAP
4 5 (2.91%) XML Messaging
5 4 (2.33%) FIX Protocol
5 4 (2.33%) Hibernate
5 4 (2.33%) Java EE
5 4 (2.33%) Middleware
5 4 (2.33%) RESTful
6 3 (1.74%) SAP Fiori
7 1 (0.58%) 802.1X
7 1 (0.58%) XMPP
Miscellaneous
1 22 (12.79%) Analytical Skills
2 20 (11.63%) Management Information System
3 14 (8.14%) Blackberry
4 12 (6.98%) Cyber Attack
5 10 (5.81%) Data Centre
6 8 (4.65%) Cyberthreat
7 7 (4.07%) Hedge funds
8 6 (3.49%) Computer Science
9 5 (2.91%) Clustering
10 4 (2.33%) Enterprise Software
11 3 (1.74%) CMDB
11 3 (1.74%) Grid Computing
11 3 (1.74%) Reference Data
11 3 (1.74%) Replication
11 3 (1.74%) User Experience
12 2 (1.16%) Client/Server
12 2 (1.16%) Data Structures
12 2 (1.16%) Foreign Exchange (FX)
12 2 (1.16%) Linux Command Line
12 2 (1.16%) Microsoft Licensing
Operating Systems
1 49 (28.49%) Windows
2 23 (13.37%) Linux
2 23 (13.37%) Unix
3 20 (11.63%) Windows Server
4 10 (5.81%) Windows 7
5 4 (2.33%) Solaris
6 3 (1.74%) Android
7 2 (1.16%) Windows Server 2008
7 2 (1.16%) Windows Server 2012
8 1 (0.58%) Kali Linux
8 1 (0.58%) Mac OS
8 1 (0.58%) Mac OS X
8 1 (0.58%) Windows 10
Processes & Methodologies
1 58 (33.72%) ITIL
2 32 (18.60%) Information Security
3 30 (17.44%) Service Delivery
4 25 (14.53%) Problem Management
4 25 (14.53%) Service Management
5 22 (12.79%) Change Management
5 22 (12.79%) Cybersecurity
6 17 (9.88%) Risk Analysis
7 16 (9.30%) Trend Analysis
8 15 (8.72%) Disaster Recovery
8 15 (8.72%) SIEM
9 14 (8.14%) Data Analysis
9 14 (8.14%) Patch Management
10 13 (7.56%) Line Management
10 13 (7.56%) Matrix Management
10 13 (7.56%) Product Management
11 12 (6.98%) Cyber Threat Intelligence
11 12 (6.98%) Data Visualisation
11 12 (6.98%) Security Architecture
11 12 (6.98%) Visualisation
Programming Languages
1 33 (19.19%) SQL
2 15 (8.72%) PowerShell
3 13 (7.56%) Java
4 5 (2.91%) Perl
5 4 (2.33%) Python
6 3 (1.74%) Bash Shell
6 3 (1.74%) C
6 3 (1.74%) Shell Script
7 2 (1.16%) PL/SQL
8 1 (0.58%) Bourne shell
8 1 (0.58%) C-shell
8 1 (0.58%) Korn
8 1 (0.58%) Ruby
Qualifications
1 25 (14.53%) Degree
2 15 (8.72%) GCIH
3 13 (7.56%) CREST Certified
4 12 (6.98%) GIAC
5 9 (5.23%) CISSP
6 8 (4.65%) Cisco Certification
6 8 (4.65%) Microsoft Certification
7 7 (4.07%) CCNA
8 5 (2.91%) ITIL Certification
8 5 (2.91%) MCSE
8 5 (2.91%) SSCP
9 3 (1.74%) CISA
9 3 (1.74%) CISM
10 2 (1.16%) CEH
10 2 (1.16%) DV Cleared
10 2 (1.16%) ITIL Foundation Certificate
10 2 (1.16%) MCP
10 2 (1.16%) Oracle Certification
10 2 (1.16%) Security Cleared
10 2 (1.16%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (11.63%) SLA
2 8 (4.65%) ISO/IEC 27001
3 4 (2.33%) QA
4 3 (1.74%) GDPR
5 2 (1.16%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 2 (1.16%) Solvency II
System Software
1 32 (18.60%) Active Directory
2 14 (8.14%) Microsoft App-V
2 14 (8.14%) VMware ESXi
2 14 (8.14%) XenApp
2 14 (8.14%) XenDesktop
3 13 (7.56%) VMware Infrastructure
4 9 (5.23%) DFS Replication
5 7 (4.07%) Xen
6 3 (1.74%) Cronacle
6 3 (1.74%) Virtual Machines
7 2 (1.16%) BitLocker
7 2 (1.16%) Hyper-V
8 1 (0.58%) Docker
8 1 (0.58%) LXC
8 1 (0.58%) Terminal Server
8 1 (0.58%) VMware Server
8 1 (0.58%) VMware Workstation
Systems Management
1 16 (9.30%) SCCM
2 14 (8.14%) SCOM
2 14 (8.14%) SCOrch
3 9 (5.23%) XenMobile
4 4 (2.33%) ITRS Geneos
4 4 (2.33%) NetBackup
5 3 (1.74%) Nessus
6 2 (1.16%) AirWatch
6 2 (1.16%) Backup Exec
6 2 (1.16%) Control-M
6 2 (1.16%) HP Data Protector
6 2 (1.16%) Microsoft Clustering
6 2 (1.16%) SafeCom
6 2 (1.16%) WSUS
7 1 (0.58%) Cisco CUCM
7 1 (0.58%) Core Impact
7 1 (0.58%) CSIRT
7 1 (0.58%) Kubernetes
7 1 (0.58%) McAfee ePO
7 1 (0.58%) Rundeck
Vendors
1 38 (22.09%) Microsoft
2 30 (17.44%) Citrix
3 28 (16.28%) VMware
4 14 (8.14%) AppSense
5 12 (6.98%) Cisco
6 10 (5.81%) HP
7 8 (4.65%) Sybase
8 7 (4.07%) CheckPoint
8 7 (4.07%) SAP
9 6 (3.49%) F5
10 4 (2.33%) Arista
10 4 (2.33%) Bloomberg
10 4 (2.33%) ION Trading
10 4 (2.33%) Oracle
10 4 (2.33%) Palo Alto
11 3 (1.74%) Adobe
11 3 (1.74%) Apple
11 3 (1.74%) Juniper
11 3 (1.74%) McAfee
11 3 (1.74%) Reuters