Period
to 12 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 12 November 2018 with a comparison to the same period in the previous 2 years.

Incident Management
Central London > City of London
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 256 180 214
Rank change year-on-year -76 +34 -14
Permanent jobs citing Incident Management 95 167 142
As % of all permanent IT jobs advertised in the City of London 0.86% 1.65% 1.21%
As % of the Processes & Methodologies category 0.94% 1.80% 1.34%
Number of salaries quoted 75 151 126
City of London median annual salary £50,000 £60,000 £46,250
Median salary % change year-on-year -16.67% +29.73% -7.50%
10th Percentile £29,000 £36,250 £30,375
90th Percentile £82,500 £82,500 £82,500
Central London median annual salary £50,000 £62,500 £42,500
% change year-on-year -20.00% +47.06% -15.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,157 9,257 10,614
As % of all permanent IT jobs advertised in the City of London 91.65% 91.66% 90.62%
Number of salaries quoted 9,053 8,367 9,672
City of London median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +4.35%
10th Percentile £37,000 £35,500 £35,000
90th Percentile £95,000 £93,750 £90,000
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% -

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the City of London.

Salary trend for Incident Management in the City of London

Incident Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Incident Management in the City of London over the 6 months to 12 November 2018.

Salary histogram for Incident Management in the City of London

Incident Management
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the City of London region over the 6 months to 12 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 2 £55,000 -
Incident Management
Central London

For the 6 months to 12 November 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Incident Management.

1 45 (47.37%) Finance
2 42 (44.21%) Windows
3 27 (28.42%) SQL
3 27 (28.42%) Microsoft
4 26 (27.37%) ITIL
5 25 (26.32%) Problem-Solving
6 20 (21.05%) Linux
6 20 (21.05%) Microsoft Office
7 17 (17.89%) Active Directory
8 16 (16.84%) Unix
8 16 (16.84%) Service Management
9 15 (15.79%) Degree
9 15 (15.79%) Problem Management
9 15 (15.79%) PowerShell
10 14 (14.74%) Python
10 14 (14.74%) Information Security
10 14 (14.74%) Banking
11 13 (13.68%) Configuration Management
11 13 (13.68%) Risk Management
12 12 (12.63%) Sun
13 11 (11.58%) Management Information System
13 11 (11.58%) Splunk
13 11 (11.58%) Cybersecurity
14 10 (10.53%) Opscode Chef
14 10 (10.53%) High Availability
14 10 (10.53%) Continuous Improvement
14 10 (10.53%) Analytical Skills
14 10 (10.53%) Data Centre
14 10 (10.53%) Change Management
14 10 (10.53%) Citrix

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.21%) IIS
1 4 (4.21%) Skype for Business
2 3 (3.16%) Apache
2 3 (3.16%) nginx
2 3 (3.16%) Oracle Workflow
3 2 (2.11%) Apache Spark
3 2 (2.11%) CMS
3 2 (2.11%) Exchange Server 2010
3 2 (2.11%) Exchange Server 2013
3 2 (2.11%) MS Exchange
4 1 (1.05%) BizTalk Server
4 1 (1.05%) GeoServer
Applications
1 20 (21.05%) Microsoft Office
2 2 (2.11%) Microsoft Excel
2 2 (2.11%) Microsoft PowerPoint
Business Applications
1 4 (4.21%) Dynamics AX
1 4 (4.21%) LatentZero
1 4 (4.21%) thinkFolio
2 2 (2.11%) Magento
3 1 (1.05%) Dynamics CRM
3 1 (1.05%) Northgate Housing
Cloud Services
1 7 (7.37%) Office 365
2 2 (2.11%) Amazon AWS
2 2 (2.11%) IBM Cloud
2 2 (2.11%) SoftLayer
3 1 (1.05%) Dynamics 365
Communications & Networking
1 9 (9.47%) Internet
2 8 (8.42%) DHCP
2 8 (8.42%) DNS
2 8 (8.42%) TCP/IP
3 7 (7.37%) VPN
4 6 (6.32%) Firewall
4 6 (6.32%) Wireless
5 4 (4.21%) Skype
5 4 (4.21%) VLAN
6 3 (3.16%) Cisco IOS
6 3 (3.16%) LAN
6 3 (3.16%) VoIP
6 3 (3.16%) WAN
7 2 (2.11%) BGP
7 2 (2.11%) FIX Connectivity
7 2 (2.11%) FTP
7 2 (2.11%) NetScaler
7 2 (2.11%) SAN
7 2 (2.11%) SMTP
7 2 (2.11%) Wireshark
Database & Business Intelligence
1 6 (6.32%) SQL Server
2 4 (4.21%) KDB
3 3 (3.16%) Oracle Database
4 2 (2.11%) Apache Hive
4 2 (2.11%) Hadoop
4 2 (2.11%) MySQL
4 2 (2.11%) Relational Database
4 2 (2.11%) VLDB
5 1 (1.05%) BusinessObjects
5 1 (1.05%) BusinessObjects Web Intelligence
5 1 (1.05%) BusinessObjects XI
5 1 (1.05%) Data Warehouse
5 1 (1.05%) Oracle Database 10g
5 1 (1.05%) PostgreSQL
5 1 (1.05%) QGIS
5 1 (1.05%) Spatial Data
Development Applications
1 2 (2.11%) Hudson
1 2 (2.11%) JIRA
2 1 (1.05%) Git (software)
2 1 (1.05%) JIRA Agile
2 1 (1.05%) Maven
2 1 (1.05%) Metasploit
General
1 45 (47.37%) Finance
2 14 (14.74%) Banking
3 7 (7.37%) Front Office
3 7 (7.37%) Investment Banking
4 4 (4.21%) Advertising
4 4 (4.21%) Back Office
4 4 (4.21%) Financial Institution
4 4 (4.21%) Retail
5 3 (3.16%) Law
5 3 (3.16%) Legal
6 2 (2.11%) Mandarin Language
6 2 (2.11%) Marketing
6 2 (2.11%) Prime Brokerage
6 2 (2.11%) Spanish Language
6 2 (2.11%) Synthetic Prime Brokerage
7 1 (1.05%) Publishing
7 1 (1.05%) Retail Banking
7 1 (1.05%) Telecoms
Job Titles
1 22 (23.16%) Analyst
2 16 (16.84%) Team Leader
3 15 (15.79%) IT Support
3 15 (15.79%) Support Analyst
4 13 (13.68%) Applications Support
4 13 (13.68%) Support Team Leader
5 11 (11.58%) Support Engineer
6 9 (9.47%) 2nd Line Support
7 8 (8.42%) Application Support Team Leader
7 8 (8.42%) IT Engineer
8 6 (6.32%) 2nd Line Engineer
8 6 (6.32%) 2nd Line Support Engineer
8 6 (6.32%) IT Support Engineer
8 6 (6.32%) Service Analyst
9 5 (5.26%) Desktop Support
9 5 (5.26%) IT Analyst
9 5 (5.26%) Lead DevOps
9 5 (5.26%) Support Manager
10 4 (4.21%) Charles River Analyst
10 4 (4.21%) Head of Cybersecurity
Libraries, Frameworks & Software Standards
1 5 (5.26%) FIX Protocol
1 5 (5.26%) Web Services
2 3 (3.16%) LAMP
2 3 (3.16%) Middleware
2 3 (3.16%) XML
3 2 (2.11%) Elastic Stack
3 2 (2.11%) LDAP
3 2 (2.11%) LEMP Stack
3 2 (2.11%) SOAP
4 1 (1.05%) CSS
4 1 (1.05%) HTML
4 1 (1.05%) Murex MxML
4 1 (1.05%) Spring
4 1 (1.05%) XSLT
Miscellaneous
1 11 (11.58%) Management Information System
2 10 (10.53%) Analytical Skills
2 10 (10.53%) Data Centre
3 9 (9.47%) Foreign Exchange (FX)
4 7 (7.37%) Hedge funds
5 5 (5.26%) Computer Science
5 5 (5.26%) Mobile App
6 4 (4.21%) Derivative
6 4 (4.21%) Digital Media
6 4 (4.21%) Equity Derivative
6 4 (4.21%) Fixed Income
6 4 (4.21%) iPhone
6 4 (4.21%) Online Banking
6 4 (4.21%) Smartphone
7 3 (3.16%) Blackberry
7 3 (3.16%) iPad
7 3 (3.16%) Video Conferencing
8 2 (2.11%) Cyberthreat
8 2 (2.11%) Fintech
9 1 (1.05%) Virtual Team
Operating Systems
1 42 (44.21%) Windows
2 20 (21.05%) Linux
3 16 (16.84%) Unix
4 8 (8.42%) Windows 7
4 8 (8.42%) Windows Server
5 7 (7.37%) Windows 10
6 6 (6.32%) Windows Server 2008
7 5 (5.26%) Windows Server 2012
8 4 (4.21%) Android
8 4 (4.21%) Mac OS X
9 3 (3.16%) Windows 8
10 2 (2.11%) CentOS
10 2 (2.11%) Windows Server 2003
11 1 (1.05%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (27.37%) ITIL
2 25 (26.32%) Problem-Solving
3 16 (16.84%) Service Management
4 15 (15.79%) Problem Management
5 14 (14.74%) Information Security
6 13 (13.68%) Configuration Management
6 13 (13.68%) Risk Management
7 11 (11.58%) Cybersecurity
8 10 (10.53%) Change Management
8 10 (10.53%) Continuous Improvement
8 10 (10.53%) High Availability
9 9 (9.47%) DevOps
9 9 (9.47%) Wealth Management
10 8 (8.42%) Agile Software Development
11 7 (7.37%) E-Commerce
11 7 (7.37%) Proactive Monitoring
11 7 (7.37%) Root Cause Analysis
12 6 (6.32%) Data Protection
12 6 (6.32%) Electronic Trading
12 6 (6.32%) Remediation Plan
Programming Languages
1 27 (28.42%) SQL
2 15 (15.79%) PowerShell
3 14 (14.74%) Python
4 6 (6.32%) Java
5 5 (5.26%) Bash Shell
5 5 (5.26%) C
5 5 (5.26%) Perl
6 2 (2.11%) Korn
6 2 (2.11%) PHP
6 2 (2.11%) PL/SQL
6 2 (2.11%) Shell Script
7 1 (1.05%) ANSI SQL
7 1 (1.05%) C#
7 1 (1.05%) T-SQL
Qualifications
1 15 (15.79%) Degree
2 10 (10.53%) CISSP
3 8 (8.42%) CISA
4 5 (5.26%) CISM
4 5 (5.26%) Computer Science Degree
5 4 (4.21%) ITIL Certification
6 3 (3.16%) CRISC
7 2 (2.11%) CEH
7 2 (2.11%) GCIH
7 2 (2.11%) ITIL Foundation Certificate
7 2 (2.11%) MCP
8 1 (1.05%) CCNA
8 1 (1.05%) Cisco Certification
8 1 (1.05%) CREST Certified
8 1 (1.05%) ECIH
8 1 (1.05%) GIAC
8 1 (1.05%) ISTQB
8 1 (1.05%) MCSE
8 1 (1.05%) Microsoft Certification
8 1 (1.05%) OSCP
Quality Assurance & Compliance
1 8 (8.42%) SLA
2 2 (2.11%) GDPR
3 1 (1.05%) FINRA
3 1 (1.05%) HIPAA
3 1 (1.05%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 17 (17.89%) Active Directory
2 6 (6.32%) VMware Infrastructure
3 4 (4.21%) XenApp
3 4 (4.21%) XenDesktop
4 2 (2.11%) HDFS
4 2 (2.11%) Oracle RAC
4 2 (2.11%) VirtualBox
4 2 (2.11%) VMware ESXi
4 2 (2.11%) vSphere
4 2 (2.11%) XenServer
5 1 (1.05%) ProxySG
Systems Management
1 10 (10.53%) Opscode Chef
2 3 (3.16%) ITRS Geneos
3 2 (2.11%) Data Guard
3 2 (2.11%) McAfee ePO
3 2 (2.11%) Nagios
3 2 (2.11%) Oracle RMAN
4 1 (1.05%) AirWatch
4 1 (1.05%) Control-M
4 1 (1.05%) DatAdvantage
4 1 (1.05%) Nessus
4 1 (1.05%) QRadar
4 1 (1.05%) Tivoli
4 1 (1.05%) Tivoli Monitoring
Vendors
1 27 (28.42%) Microsoft
2 12 (12.63%) Sun
3 11 (11.58%) Splunk
4 10 (10.53%) Citrix
4 10 (10.53%) Oracle
5 8 (8.42%) Cisco
6 7 (7.37%) VMware
7 5 (5.26%) Charles River
7 5 (5.26%) Ivanti
7 5 (5.26%) Sybase
8 4 (4.21%) FXall
8 4 (4.21%) Nortel
8 4 (4.21%) Reuters
9 3 (3.16%) IBM
10 2 (2.11%) EMC
10 2 (2.11%) Hitachi
10 2 (2.11%) McAfee
10 2 (2.11%) MobileIron
10 2 (2.11%) Pega
10 2 (2.11%) TIBCO