Period
to 25 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

Problem Management
Central London > City of London
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 257 225 289
Rank change year-on-year -32 +64 -86
Permanent jobs citing Problem Management 86 107 70
As % of all permanent IT jobs advertised in the City of London 0.78% 1.05% 0.57%
As % of the Processes & Methodologies category 0.84% 1.15% 0.63%
Number of salaries quoted 81 98 51
City of London median annual salary £50,000 £55,000 £52,500
Median salary % change year-on-year -9.09% +4.76% +10.53%
10th Percentile £27,500 £33,675 £30,750
90th Percentile £67,500 £75,000 £80,000
Central London median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +1.06%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,213 9,300 11,186
As % of all permanent IT jobs advertised in the City of London 92.21% 91.54% 91.50%
Number of salaries quoted 9,098 8,390 10,237
City of London median annual salary £65,000 £60,000 £60,000
Median salary % change year-on-year +8.33% - +4.35%
10th Percentile £37,000 £36,250 £35,000
90th Percentile £93,750 £92,500 £87,500
Central London median annual salary £62,500 £60,000 £57,500
% change year-on-year +4.17% +4.35% +4.55%

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the City of London.

Salary trend for Problem Management in the City of London

Problem Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Problem Management in the City of London over the 6 months to 25 September 2018.

Salary histogram for Problem Management in the City of London

Problem Management
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the City of London region over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 2 £55,000 -
Problem Management
Central London

For the 6 months to 25 September 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Problem Management.

1 55 (63.95%) ITIL
2 45 (52.33%) Microsoft
3 36 (41.86%) Windows
4 35 (40.70%) Finance
5 26 (30.23%) SQL Server
6 25 (29.07%) Microsoft Office
7 24 (27.91%) Service Management
7 24 (27.91%) VMware
8 23 (26.74%) Management Information System
8 23 (26.74%) VMware Infrastructure
9 22 (25.58%) Incident Management
9 22 (25.58%) Active Directory
10 21 (24.42%) SQL
10 21 (24.42%) User Acceptance Testing
10 21 (24.42%) Root Cause Analysis
11 18 (20.93%) Windows Server 2012
11 18 (20.93%) VPN
12 17 (19.77%) SharePoint
12 17 (19.77%) Firewall
12 17 (19.77%) Windows Server
12 17 (19.77%) Problem-Solving
13 16 (18.60%) Degree
13 16 (18.60%) Agile Software Development
14 15 (17.44%) Back Office
14 15 (17.44%) Service Delivery
14 15 (17.44%) MS Exchange
14 15 (17.44%) LAN
15 14 (16.28%) WAN
15 14 (16.28%) CRM
15 14 (16.28%) Linux

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (19.77%) SharePoint
2 15 (17.44%) MS Exchange
3 8 (9.30%) SharePoint 2013
4 5 (5.81%) Exchange Server 2010
5 4 (4.65%) Skype for Business
5 4 (4.65%) WebLogic
5 4 (4.65%) WebSphere
6 3 (3.49%) Drupal
6 3 (3.49%) IIS
7 2 (2.33%) CMS
7 2 (2.33%) Confluence
8 1 (1.16%) BizTalk Server
8 1 (1.16%) Exchange Server 2013
Applications
1 25 (29.07%) Microsoft Office
2 11 (12.79%) Microsoft Excel
3 8 (9.30%) MS Visio
4 1 (1.16%) Microsoft PowerPoint
4 1 (1.16%) Microsoft Project
Business Applications
1 11 (12.79%) Dynamics CRM
2 3 (3.49%) iTrent
2 3 (3.49%) Unit4 Business World
3 2 (2.33%) Dynamics AX
3 2 (2.33%) Magento
4 1 (1.16%) Elite 3E
Cloud Services
1 11 (12.79%) Microsoft Azure
1 11 (12.79%) Office 365
2 4 (4.65%) Amazon AWS
3 3 (3.49%) G Suite
3 3 (3.49%) IaaS
3 3 (3.49%) Mimecast
3 3 (3.49%) PaaS
3 3 (3.49%) SaaS
3 3 (3.49%) Slack
3 3 (3.49%) Trello
4 2 (2.33%) Salesforce Service Cloud
5 1 (1.16%) Amazon CloudWatch
5 1 (1.16%) Amazon EC2
5 1 (1.16%) Amazon ElastiCache
5 1 (1.16%) Amazon ELB
5 1 (1.16%) Amazon S3
5 1 (1.16%) AWS CloudFormation
5 1 (1.16%) AWS Elastic Beanstalk
5 1 (1.16%) GitHub
5 1 (1.16%) Virtual Private Cloud
Communications & Networking
1 18 (20.93%) VPN
2 17 (19.77%) Firewall
3 15 (17.44%) LAN
4 14 (16.28%) WAN
5 11 (12.79%) DNS
6 9 (10.47%) DHCP
7 8 (9.30%) Ethernet
7 8 (9.30%) IP Telephony
8 7 (8.14%) SAN
9 6 (6.98%) TCP/IP
10 5 (5.81%) Skype
11 3 (3.49%) IPsec
11 3 (3.49%) IPv6
11 3 (3.49%) SSH
11 3 (3.49%) VoIP
12 2 (2.33%) Network Security
13 1 (1.16%) Cisco ASA
13 1 (1.16%) Cisco Firepower
13 1 (1.16%) Cisco IOS
13 1 (1.16%) VSAT
Database & Business Intelligence
1 26 (30.23%) SQL Server
2 4 (4.65%) RDBMS
2 4 (4.65%) Relational Database
3 3 (3.49%) Data Warehouse
3 3 (3.49%) SQL Server Integration Services
3 3 (3.49%) SQL Server Reporting Services
4 1 (1.16%) Amazon RDS
4 1 (1.16%) Blockchain
4 1 (1.16%) MySQL
4 1 (1.16%) Oracle Database
Development Applications
1 4 (4.65%) JIRA
2 1 (1.16%) GitLab
2 1 (1.16%) Jenkins
2 1 (1.16%) Visual Studio Team System
2 1 (1.16%) WinDbg
General
1 35 (40.70%) Finance
2 15 (17.44%) Back Office
3 6 (6.98%) Banking
4 5 (5.81%) Law
5 4 (4.65%) Advertising
5 4 (4.65%) Front Office
6 2 (2.33%) Games
6 2 (2.33%) Legal
6 2 (2.33%) Marketing
6 2 (2.33%) Publishing
6 2 (2.33%) Retail
6 2 (2.33%) Telecoms
7 1 (1.16%) Dutch Language
7 1 (1.16%) French Language
7 1 (1.16%) German Language
7 1 (1.16%) Portuguese Language
7 1 (1.16%) Spanish Language
Job Titles
1 29 (33.72%) Analyst
2 13 (15.12%) Support Analyst
3 12 (13.95%) Applications Support
4 10 (11.63%) Support Engineer
5 8 (9.30%) IT Support
5 8 (9.30%) SharePoint Analyst
6 7 (8.14%) Business Analyst
7 6 (6.98%) Applications Support Analyst
7 6 (6.98%) Infrastructure Specialist
7 6 (6.98%) Service Manager
7 6 (6.98%) SharePoint Business Analyst
8 5 (5.81%) Administrator
8 5 (5.81%) IT Administrator
8 5 (5.81%) IT Analyst
8 5 (5.81%) IT Engineer
8 5 (5.81%) Senior Analyst
9 4 (4.65%) Delivery Manager
9 4 (4.65%) Insurance Business Analyst
9 4 (4.65%) IT Support Analyst
9 4 (4.65%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (4.65%) J2EE
1 4 (4.65%) Java EE
1 4 (4.65%) JMS
1 4 (4.65%) XML
2 3 (3.49%) .NET
3 2 (2.33%) Web Services
4 1 (1.16%) FIX Protocol
4 1 (1.16%) HTML
4 1 (1.16%) Middleware
Miscellaneous
1 23 (26.74%) Management Information System
2 13 (15.12%) Computer Science
3 11 (12.79%) Analytical Skills
4 9 (10.47%) Fintech
4 9 (10.47%) Self-Motivation
5 8 (9.30%) Enterprise Cloud
6 4 (4.65%) Digital Media
6 4 (4.65%) Foreign Exchange (FX)
6 4 (4.65%) NHS
6 4 (4.65%) PKI
6 4 (4.65%) Smartphone
7 2 (2.33%) Equities
7 2 (2.33%) User Experience
7 2 (2.33%) Virtual Team
8 1 (1.16%) Eurex
8 1 (1.16%) Hedge funds
8 1 (1.16%) Mobile App
8 1 (1.16%) Public Cloud
8 1 (1.16%) Spread Betting
Operating Systems
1 36 (41.86%) Windows
2 18 (20.93%) Windows Server 2012
3 17 (19.77%) Windows Server
4 14 (16.28%) Linux
5 7 (8.14%) Unix
5 7 (8.14%) Windows Server 2008
6 5 (5.81%) Windows Server 2003
7 4 (4.65%) Red Hat Enterprise Linux
8 3 (3.49%) Windows 10
9 2 (2.33%) Windows 7
10 1 (1.16%) Solaris
10 1 (1.16%) Windows 8
Processes & Methodologies
1 55 (63.95%) ITIL
2 24 (27.91%) Service Management
3 22 (25.58%) Incident Management
4 21 (24.42%) Root Cause Analysis
4 21 (24.42%) User Acceptance Testing
5 17 (19.77%) Problem-Solving
6 16 (18.60%) Agile Software Development
7 15 (17.44%) Service Delivery
8 14 (16.28%) Change Management
8 14 (16.28%) CRM
8 14 (16.28%) Project Management
9 10 (11.63%) DevOps
9 10 (11.63%) Validation
10 9 (10.47%) Availability Management
10 9 (10.47%) Business Analysis
10 9 (10.47%) Infrastructure Engineering
11 8 (9.30%) ITIL V3
11 8 (9.30%) Waterfall
11 8 (9.30%) Workflow
11 8 (9.30%) Workflow Analysis
Programming Languages
1 21 (24.42%) SQL
2 9 (10.47%) PowerShell
3 6 (6.98%) Java
4 4 (4.65%) Python
5 3 (3.49%) Bash Shell
5 3 (3.49%) Perl
5 3 (3.49%) Shell Script
6 1 (1.16%) C++
6 1 (1.16%) PL/SQL
6 1 (1.16%) VBScript
Qualifications
1 16 (18.60%) Degree
2 12 (13.95%) Computer Science Degree
3 4 (4.65%) ITIL Foundation Certificate
4 3 (3.49%) CISA
4 3 (3.49%) CISM
4 3 (3.49%) CISSP
4 3 (3.49%) SSCP
5 2 (2.33%) ITIL Certification
5 2 (2.33%) Microsoft Certification
6 1 (1.16%) CCNA
6 1 (1.16%) Cisco Certification
6 1 (1.16%) MCITP
6 1 (1.16%) MCSA
6 1 (1.16%) MCSE
Quality Assurance & Compliance
1 7 (8.14%) GDPR
2 5 (5.81%) SLA
3 4 (4.65%) QA
4 3 (3.49%) Cyber Essentials
4 3 (3.49%) Cyber Essentials PLUS
4 3 (3.49%) ISO 9001
4 3 (3.49%) ISO/IEC 27001
5 2 (2.33%) SEPA
System Software
1 23 (26.74%) VMware Infrastructure
2 22 (25.58%) Active Directory
3 7 (8.14%) XenApp
4 4 (4.65%) vSphere
4 4 (4.65%) XenDesktop
5 3 (3.49%) VMware ESXi
6 1 (1.16%) ProxySG
6 1 (1.16%) Virtual Servers
Systems Management
1 3 (3.49%) Single Sign-On
2 2 (2.33%) McAfee ePO
2 2 (2.33%) SCCM
3 1 (1.16%) Ansible
3 1 (1.16%) DatAdvantage
3 1 (1.16%) Perfmon
3 1 (1.16%) Puppet
3 1 (1.16%) SCOM
3 1 (1.16%) Tivoli
3 1 (1.16%) Tivoli Monitoring
Vendors
1 45 (52.33%) Microsoft
2 24 (27.91%) VMware
3 14 (16.28%) Oracle
4 12 (13.95%) Citrix
5 7 (8.14%) Cisco
6 5 (5.81%) Ivanti
7 4 (4.65%) Bloomberg
7 4 (4.65%) Red Hat
8 3 (3.49%) Google
8 3 (3.49%) Reuters
8 3 (3.49%) Salesforce.com
8 3 (3.49%) Splunk
9 2 (2.33%) AppDynamics
9 2 (2.33%) EMC
9 2 (2.33%) Hitachi
9 2 (2.33%) McAfee
9 2 (2.33%) Pega
9 2 (2.33%) Remedy
9 2 (2.33%) Riverbed
9 2 (2.33%) SolarWinds