Period
to 19 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 19 June 2018 with a comparison to the same period in the previous 2 years.

Problem Management
Central London > City of London
6 months to
19 Jun 2018
Same period 2017 Same period 2016
Rank 243 211 292
Rank change year-on-year -32 +81 -71
Permanent jobs citing Problem Management 105 121 97
As % of all permanent IT jobs advertised in the City of London 0.95% 1.19% 0.72%
As % of the Processes & Methodologies category 1.03% 1.32% 0.79%
Number of salaries quoted 97 110 66
City of London median annual salary £50,000 £55,000 £48,000
Median salary % change year-on-year -9.09% +14.58% +1.05%
10th Percentile £32,000 £32,500 £29,500
90th Percentile £76,250 £71,250 £81,875
Central London median annual salary £53,730 £53,000 £49,000
% change year-on-year +1.38% +8.16% +4.26%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,188 9,197 12,218
As % of all permanent IT jobs advertised in the City of London 92.35% 90.79% 91.29%
Number of salaries quoted 9,012 8,283 11,010
City of London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £37,500 £36,250 £35,250
90th Percentile £93,750 £91,250 £87,500
Central London median annual salary £60,000 £60,000 £57,500
% change year-on-year - +4.35% +4.55%

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the City of London.

Salary trend for Problem Management in the City of London

Problem Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Problem Management in the City of London over the 6 months to 19 June 2018.

Salary histogram for Problem Management in the City of London

Problem Management
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the City of London region over the 6 months to 19 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 2 £55,000 -
Problem Management
Central London

For the 6 months to 19 June 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Problem Management.

1 72 (68.57%) ITIL
2 52 (49.52%) Finance
3 45 (42.86%) Microsoft
4 36 (34.29%) Windows
5 33 (31.43%) Change Management
6 26 (24.76%) SQL Server
6 26 (24.76%) Incident Management
7 25 (23.81%) Microsoft Office
8 22 (20.95%) Service Management
8 22 (20.95%) Management Information System
9 21 (20.00%) Degree
9 21 (20.00%) User Acceptance Testing
9 21 (20.00%) VMware
10 20 (19.05%) Root Cause Analysis
10 20 (19.05%) Fintech
11 19 (18.10%) Active Directory
12 18 (17.14%) VPN
12 18 (17.14%) Agile Software Development
12 18 (17.14%) Windows Server
13 17 (16.19%) VMware Infrastructure
13 17 (16.19%) Project Management
14 16 (15.24%) Service Delivery
14 16 (15.24%) Firewall
15 15 (14.29%) Citrix
15 15 (14.29%) SQL
15 15 (14.29%) Continuous Improvement
15 15 (14.29%) Problem-Solving
16 14 (13.33%) Windows Server 2012
16 14 (13.33%) Oracle
16 14 (13.33%) SharePoint

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (13.33%) MS Exchange
1 14 (13.33%) SharePoint
2 8 (7.62%) SharePoint 2013
3 7 (6.67%) WebLogic
3 7 (6.67%) WebSphere
4 4 (3.81%) Exchange Server 2010
4 4 (3.81%) Skype for Business
5 3 (2.86%) Drupal
5 3 (2.86%) IIS
6 2 (1.90%) CMS
6 2 (1.90%) Confluence
7 1 (0.95%) BizTalk Server
7 1 (0.95%) Exchange Server 2013
Applications
1 25 (23.81%) Microsoft Office
2 13 (12.38%) Microsoft Excel
3 8 (7.62%) MS Visio
4 1 (0.95%) Microsoft PowerPoint
4 1 (0.95%) Microsoft Project
Business Applications
1 8 (7.62%) Dynamics CRM
2 3 (2.86%) iTrent
2 3 (2.86%) Unit4 Business World
3 2 (1.90%) SAP BPC
3 2 (1.90%) SAP CO
3 2 (1.90%) SAP FI
3 2 (1.90%) SAP FI/CO
4 1 (0.95%) Bloomberg TOMS
4 1 (0.95%) Elite 3E
Cloud Services
1 13 (12.38%) Office 365
2 10 (9.52%) Microsoft Azure
3 6 (5.71%) SaaS
4 4 (3.81%) Amazon AWS
5 3 (2.86%) G Suite
5 3 (2.86%) IaaS
5 3 (2.86%) Mimecast
5 3 (2.86%) PaaS
5 3 (2.86%) Slack
5 3 (2.86%) Trello
6 2 (1.90%) Salesforce Service Cloud
7 1 (0.95%) Amazon CloudWatch
7 1 (0.95%) Amazon EC2
7 1 (0.95%) Amazon ElastiCache
7 1 (0.95%) Amazon ELB
7 1 (0.95%) Amazon S3
7 1 (0.95%) AWS CloudFormation
7 1 (0.95%) AWS Elastic Beanstalk
7 1 (0.95%) GitHub
7 1 (0.95%) Virtual Private Cloud
Communications & Networking
1 18 (17.14%) VPN
2 16 (15.24%) Firewall
3 13 (12.38%) LAN
4 12 (11.43%) WAN
5 8 (7.62%) DNS
6 7 (6.67%) DHCP
6 7 (6.67%) VoIP
7 6 (5.71%) SAN
7 6 (5.71%) TCP/IP
8 5 (4.76%) Ethernet
8 5 (4.76%) IP Telephony
8 5 (4.76%) Skype
9 4 (3.81%) Intranet
9 4 (3.81%) Network Security
10 3 (2.86%) Internet
10 3 (2.86%) IPsec
10 3 (2.86%) IPv6
10 3 (2.86%) Wi-Fi
11 2 (1.90%) DMZ
11 2 (1.90%) VLAN
Database & Business Intelligence
1 26 (24.76%) SQL Server
2 12 (11.43%) Relational Database
3 7 (6.67%) RDBMS
4 2 (1.90%) BusinessObjects
4 2 (1.90%) BusinessObjects Dashboards
4 2 (1.90%) SAP BW
4 2 (1.90%) SAP Data Services
4 2 (1.90%) SQL Server Analysis Services
4 2 (1.90%) SQL Server Integration Services
4 2 (1.90%) SQL Server Reporting Services
5 1 (0.95%) Amazon RDS
5 1 (0.95%) Blockchain
5 1 (0.95%) MySQL
5 1 (0.95%) Oracle Database
5 1 (0.95%) QlikView
Development Applications
1 7 (6.67%) JIRA
2 3 (2.86%) WinDbg
3 1 (0.95%) GitLab
3 1 (0.95%) Jenkins
3 1 (0.95%) Visual Studio Team System
General
1 52 (49.52%) Finance
2 12 (11.43%) Back Office
3 9 (8.57%) Banking
4 8 (7.62%) Front Office
5 7 (6.67%) Legal
6 6 (5.71%) Games
7 4 (3.81%) Law
8 3 (2.86%) Dutch Language
8 3 (2.86%) Investment Banking
8 3 (2.86%) Marketing
9 2 (1.90%) Billing
9 2 (1.90%) General Ledger
9 2 (1.90%) Publishing
10 1 (0.95%) French Language
10 1 (0.95%) German Language
10 1 (0.95%) Portuguese Language
10 1 (0.95%) Spanish Language
10 1 (0.95%) Telecoms
Job Titles
1 32 (30.48%) Analyst
2 15 (14.29%) Support Analyst
3 13 (12.38%) Support Engineer
4 9 (8.57%) Applications Support
5 8 (7.62%) Senior Analyst
5 8 (7.62%) SharePoint Analyst
6 7 (6.67%) Business Analyst
6 7 (6.67%) IT Support
6 7 (6.67%) Java Engineer
6 7 (6.67%) Service Manager
7 6 (5.71%) SharePoint Business Analyst
8 5 (4.76%) Administrator
8 5 (4.76%) Infrastructure Engineer
8 5 (4.76%) IT Administrator
9 4 (3.81%) Insurance Business Analyst
9 4 (3.81%) IT Analyst
9 4 (3.81%) IT Manager
9 4 (3.81%) IT Support Analyst
9 4 (3.81%) Senior Support Analyst
9 4 (3.81%) Team Leader
Libraries, Frameworks & Software Standards
1 7 (6.67%) J2EE
1 7 (6.67%) Java EE
1 7 (6.67%) JMS
1 7 (6.67%) XML
2 6 (5.71%) Middleware
3 1 (0.95%) FIX Protocol
3 1 (0.95%) HTML
3 1 (0.95%) XMPP
Miscellaneous
1 22 (20.95%) Management Information System
2 20 (19.05%) Fintech
3 14 (13.33%) Computer Science
4 11 (10.48%) Analytical Skills
5 8 (7.62%) Foreign Exchange (FX)
5 8 (7.62%) Self-Motivation
6 5 (4.76%) Enterprise Cloud
7 4 (3.81%) NHS
8 3 (2.86%) Credit Risk
8 3 (2.86%) PKI
8 3 (2.86%) Private Cloud
8 3 (2.86%) User Experience
8 3 (2.86%) Virtual Team
9 2 (1.90%) Data Centre
9 2 (1.90%) Fixed Income
9 2 (1.90%) iPad
9 2 (1.90%) iPhone
9 2 (1.90%) Mobile Computing
9 2 (1.90%) PMI
10 1 (0.95%) Blackberry
Operating Systems
1 36 (34.29%) Windows
2 18 (17.14%) Windows Server
3 14 (13.33%) Windows Server 2012
4 11 (10.48%) Linux
5 7 (6.67%) Windows 10
6 6 (5.71%) Windows 7
6 6 (5.71%) Windows Server 2008
7 4 (3.81%) Unix
7 4 (3.81%) Windows Server 2003
8 3 (2.86%) Android
9 2 (1.90%) Solaris
10 1 (0.95%) Mac OS
10 1 (0.95%) Red Hat Enterprise Linux
10 1 (0.95%) Windows 8
Processes & Methodologies
1 72 (68.57%) ITIL
2 33 (31.43%) Change Management
3 26 (24.76%) Incident Management
4 22 (20.95%) Service Management
5 21 (20.00%) User Acceptance Testing
6 20 (19.05%) Root Cause Analysis
7 18 (17.14%) Agile Software Development
8 17 (16.19%) Project Management
9 16 (15.24%) Service Delivery
10 15 (14.29%) Continuous Improvement
10 15 (14.29%) Problem-Solving
11 12 (11.43%) CRM
12 11 (10.48%) Stakeholder Management
13 10 (9.52%) Change Control
13 10 (9.52%) ITIL V3
14 9 (8.57%) Business Analysis
14 9 (8.57%) DevOps
14 9 (8.57%) Performance Monitoring
14 9 (8.57%) Workflow
15 8 (7.62%) Waterfall
Programming Languages
1 15 (14.29%) SQL
2 10 (9.52%) PowerShell
3 8 (7.62%) Java
4 5 (4.76%) Bash Shell
5 3 (2.86%) VBScript
6 2 (1.90%) Perl
6 2 (1.90%) PHP
6 2 (1.90%) Python
7 1 (0.95%) C
7 1 (0.95%) Shell Script
Qualifications
1 21 (20.00%) Degree
2 11 (10.48%) Computer Science Degree
3 4 (3.81%) Cisco Certification
3 4 (3.81%) Microsoft Certification
4 3 (2.86%) CCNP
4 3 (2.86%) CISA
4 3 (2.86%) CISM
4 3 (2.86%) CISSP
4 3 (2.86%) MCSE
4 3 (2.86%) SSCP
5 2 (1.90%) ACCA
5 2 (1.90%) CCSE
5 2 (1.90%) CCSP
5 2 (1.90%) CIMA
5 2 (1.90%) HND
5 2 (1.90%) ITIL Certification
5 2 (1.90%) ITIL Foundation Certificate
5 2 (1.90%) PMI Certification
6 1 (0.95%) CCNA
6 1 (0.95%) PMP
Quality Assurance & Compliance
1 7 (6.67%) SLA
2 6 (5.71%) GDPR
3 3 (2.86%) Cyber Essentials
3 3 (2.86%) Cyber Essentials PLUS
3 3 (2.86%) ISO 9001
3 3 (2.86%) ISO/IEC 27001
4 2 (1.90%) SEPA
5 1 (0.95%) QA
System Software
1 19 (18.10%) Active Directory
2 17 (16.19%) VMware Infrastructure
3 7 (6.67%) XenApp
4 3 (2.86%) vSphere
4 3 (2.86%) XenDesktop
5 2 (1.90%) Terminal Server
5 2 (1.90%) VMware ESXi
6 1 (0.95%) ProxySG
6 1 (0.95%) Virtual Servers
Systems Management
1 6 (5.71%) SCCM
2 3 (2.86%) Perfmon
2 3 (2.86%) Single Sign-On
3 2 (1.90%) CA Spectrum
3 2 (1.90%) Cacti
3 2 (1.90%) McAfee ePO
4 1 (0.95%) Ansible
4 1 (0.95%) Cisco CME
4 1 (0.95%) Cisco CUCM
4 1 (0.95%) Cisco UCCX
4 1 (0.95%) DatAdvantage
4 1 (0.95%) HP Data Protector
4 1 (0.95%) Puppet
4 1 (0.95%) Tivoli
4 1 (0.95%) Tivoli Monitoring
4 1 (0.95%) WSUS
Vendors
1 45 (42.86%) Microsoft
2 21 (20.00%) VMware
3 15 (14.29%) Citrix
4 14 (13.33%) Oracle
5 9 (8.57%) Bloomberg
6 8 (7.62%) Cisco
7 6 (5.71%) Reuters
8 4 (3.81%) Ivanti
8 4 (3.81%) Salesforce.com
8 4 (3.81%) ServiceNow
9 3 (2.86%) CheckPoint
9 3 (2.86%) Google
9 3 (2.86%) HP
9 3 (2.86%) SolarWinds
10 2 (1.90%) CA
10 2 (1.90%) EMC
10 2 (1.90%) Hitachi
10 2 (1.90%) SAP
10 2 (1.90%) Tufin
10 2 (1.90%) Xerox