Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
Central London > City of London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 230 276 195
Rank change year-on-year +46 -81 +93
Permanent jobs citing Problem Management 91 72 243
As % of all permanent IT jobs advertised in the City of London 0.89% 0.62% 1.43%
As % of the Processes & Methodologies category 0.99% 0.69% 1.60%
Number of salaries quoted 79 53 185
City of London median annual salary £55,000 £50,000 £47,000
Median salary % change year-on-year +10.00% +6.38% -6.00%
10th Percentile £32,500 £30,750 £30,350
90th Percentile £77,500 £80,000 £72,500
Central London median annual salary £53,730 £47,500 £46,000
% change year-on-year +13.12% +3.26% -8.00%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9214 10414 15148
As % of all permanent IT jobs advertised in the City of London 90.12% 89.41% 89.15%
Number of salaries quoted 8320 9490 13129
City of London median annual salary £60,000 £60,000 £57,500
Median salary % change year-on-year - +4.35% +4.55%
10th Percentile £36,250 £35,000 £33,750
90th Percentile £95,000 £90,000 £87,500
Central London median annual salary £60,000 £57,500 £57,500
% change year-on-year +4.35% - +4.55%

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the City of London.

Salary trend for Problem Management in the City of London

Problem Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Problem Management in the City of London over the 6 months to 23 November 2017.

Salary histogram for Problem Management in the City of London

For the 6 months to 23 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Problem Management.

1 47 (51.65%) ITIL
2 36 (39.56%) Microsoft
3 32 (35.16%) Finance
4 29 (31.87%) Service Management
5 26 (28.57%) SLA
6 25 (27.47%) Incident Management
6 25 (27.47%) Root Cause Analysis
7 24 (26.37%) Windows
7 24 (26.37%) Project Management
8 22 (24.18%) Unix
9 21 (23.08%) Linux
10 19 (20.88%) Service Delivery
11 18 (19.78%) SQL
11 18 (19.78%) Trend Analysis
12 17 (18.68%) ITIL V3
12 17 (18.68%) Banking
13 16 (17.58%) Continuous Improvement
13 16 (17.58%) Java
14 14 (15.38%) Microsoft Certification
14 14 (15.38%) ITSM
14 14 (15.38%) User Acceptance Testing
15 13 (14.29%) Front Office
15 13 (14.29%) Disaster Recovery
15 13 (14.29%) Sun
15 13 (14.29%) User Experience
16 12 (13.19%) CRM
16 12 (13.19%) Active Directory
16 12 (13.19%) SQL Server
16 12 (13.19%) Change Management
17 11 (12.09%) Quality Management

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.89%) MS Exchange
2 6 (6.59%) SharePoint
3 5 (5.49%) IIS
3 5 (5.49%) Tomcat
4 3 (3.30%) Alfresco
4 3 (3.30%) Confluence
4 3 (3.30%) DataSynapse
4 3 (3.30%) Exchange Server 2010
4 3 (3.30%) NetWeaver
5 2 (2.20%) Apache
5 2 (2.20%) Apache TomEE
5 2 (2.20%) JBoss
5 2 (2.20%) WebLogic
Applications
1 11 (12.09%) Microsoft Excel
1 11 (12.09%) Microsoft PowerPoint
2 4 (4.40%) Microsoft Office
3 3 (3.30%) HipChat
3 3 (3.30%) Spreadsheet
Business Applications
1 11 (12.09%) Dynamics CRM
2 3 (3.30%) ION MarketView
2 3 (3.30%) SAP BPC
3 1 (1.10%) SAP CO
3 1 (1.10%) SAP FI
3 1 (1.10%) SAP FI/CO
Cloud Services
1 6 (6.59%) Office 365
2 5 (5.49%) Mimecast
3 3 (3.30%) Microsoft Azure
3 3 (3.30%) SaaS
4 1 (1.10%) Amazon AWS
4 1 (1.10%) Virtual Private Cloud
Communications & Networking
1 9 (9.89%) TCP/IP
2 7 (7.69%) Firewall
2 7 (7.69%) Internet
3 6 (6.59%) LAN
3 6 (6.59%) WAN
4 4 (4.40%) VLAN
4 4 (4.40%) VoIP
4 4 (4.40%) VPN
4 4 (4.40%) WebEx
5 3 (3.30%) BIG-IP
5 3 (3.30%) Remote Desktop
5 3 (3.30%) SAN
6 2 (2.20%) BGP
6 2 (2.20%) EIGRP
6 2 (2.20%) FTP
6 2 (2.20%) HTTP
6 2 (2.20%) LDAP
6 2 (2.20%) MPLS
6 2 (2.20%) OSPF
6 2 (2.20%) Telnet
Database & Business Intelligence
1 12 (13.19%) SQL Server
2 4 (4.40%) SQL Server Integration Services
2 4 (4.40%) SQL Server Reporting Services
3 3 (3.30%) MongoDB
3 3 (3.30%) SAP BW
3 3 (3.30%) SAP HANA
3 3 (3.30%) SQL Server 2008
3 3 (3.30%) SQL Server 2012
4 1 (1.10%) SQL Server Analysis Services
Development Applications
1 3 (3.30%) JIRA
1 3 (3.30%) Octopus Deploy
1 3 (3.30%) TeamCity
2 2 (2.20%) Jenkins
General
1 32 (35.16%) Finance
2 17 (18.68%) Banking
3 13 (14.29%) Front Office
4 8 (8.79%) Investment Banking
5 5 (5.49%) Mandarin Language
6 1 (1.10%) Italian Language
6 1 (1.10%) Law
6 1 (1.10%) Legal
Job Titles
1 30 (32.97%) Analyst
2 18 (19.78%) Applications Support
3 13 (14.29%) Service Analyst
3 13 (14.29%) Support Analyst
4 11 (12.09%) ITIL Service Analyst
4 11 (12.09%) Services Delivery Analyst
5 8 (8.79%) Administrator
5 8 (8.79%) Applications Support Analyst
6 7 (7.69%) Incident Manager
6 7 (7.69%) Senior Analyst
7 6 (6.59%) Infrastructure Engineer
7 6 (6.59%) Technical Support
8 5 (5.49%) Business Analyst
8 5 (5.49%) Senior Business Analyst
8 5 (5.49%) Service Manager
9 4 (4.40%) Banking Analyst
9 4 (4.40%) Problem Manager
9 4 (4.40%) Server Engineer
9 4 (4.40%) Support Engineer
9 4 (4.40%) Team Leader
Libraries, Frameworks & Software Standards
1 5 (5.49%) .NET
2 3 (3.30%) SAP Fiori
3 2 (2.20%) CGI
3 2 (2.20%) Elastic Stack
3 2 (2.20%) FIX Protocol
3 2 (2.20%) HTML
3 2 (2.20%) Java EE
3 2 (2.20%) JSP
4 1 (1.10%) 802.1X
4 1 (1.10%) XMPP
Miscellaneous
1 13 (14.29%) User Experience
2 9 (9.89%) Data Centre
2 9 (9.89%) Foreign Exchange (FX)
3 7 (7.69%) Management Information System
4 4 (4.40%) Derivative
4 4 (4.40%) Fixed Income
4 4 (4.40%) Hedge funds
5 3 (3.30%) Analytical Skills
5 3 (3.30%) CMDB
5 3 (3.30%) Enterprise Software
5 3 (3.30%) Grid Computing
5 3 (3.30%) Reference Data
6 2 (2.20%) Computer Science
6 2 (2.20%) Microsoft Licensing
7 1 (1.10%) iPad
7 1 (1.10%) Virtual Team
Operating Systems
1 24 (26.37%) Windows
2 22 (24.18%) Unix
3 21 (23.08%) Linux
4 9 (9.89%) Solaris
5 7 (7.69%) Windows Server
6 3 (3.30%) Windows Server 2008
7 1 (1.10%) Android
7 1 (1.10%) Mac OS
7 1 (1.10%) Windows 7
Processes & Methodologies
1 47 (51.65%) ITIL
2 29 (31.87%) Service Management
3 25 (27.47%) Incident Management
3 25 (27.47%) Root Cause Analysis
4 24 (26.37%) Project Management
5 19 (20.88%) Service Delivery
6 18 (19.78%) Trend Analysis
7 17 (18.68%) ITIL V3
8 16 (17.58%) Continuous Improvement
9 14 (15.38%) ITSM
9 14 (15.38%) User Acceptance Testing
10 13 (14.29%) Disaster Recovery
11 12 (13.19%) Change Management
11 12 (13.19%) CRM
12 11 (12.09%) Business Analysis
12 11 (12.09%) Quality Management
13 8 (8.79%) Change Control
13 8 (8.79%) Continuous Delivery
13 8 (8.79%) Integration Testing
13 8 (8.79%) System Integration Testing
Programming Languages
1 18 (19.78%) SQL
2 16 (17.58%) Java
3 6 (6.59%) PowerShell
4 5 (5.49%) Perl
4 5 (5.49%) Python
5 4 (4.40%) Shell Script
6 3 (3.30%) Bash Shell
6 3 (3.30%) C#
7 2 (2.20%) C
7 2 (2.20%) JavaScript
7 2 (2.20%) PHP
7 2 (2.20%) VB
Qualifications
1 14 (15.38%) Microsoft Certification
2 7 (7.69%) VMware Certified Professional (VCP)
3 6 (6.59%) Cisco Certification
3 6 (6.59%) MCSE
4 5 (5.49%) CCNA
4 5 (5.49%) Degree
5 4 (4.40%) ITIL Certification
6 2 (2.20%) CISSP
6 2 (2.20%) Computer Science Degree
6 2 (2.20%) MCP
7 1 (1.10%) CCIE
7 1 (1.10%) CCNP
Quality Assurance & Compliance
1 26 (28.57%) SLA
2 2 (2.20%) ISO/IEC 27001
2 2 (2.20%) PCI DSS
System Software
1 12 (13.19%) Active Directory
2 8 (8.79%) VMware Infrastructure
3 4 (4.40%) XenApp
4 3 (3.30%) Cronacle
4 3 (3.30%) Microsoft App-V
4 3 (3.30%) Virtual Machines
5 2 (2.20%) Hyper-V
6 1 (1.10%) Virtual Desktop
6 1 (1.10%) XenDesktop
Systems Management
1 3 (3.30%) Backup Exec
1 3 (3.30%) ITRS Geneos
2 2 (2.20%) Ansible
2 2 (2.20%) NetBackup
2 2 (2.20%) Puppet
3 1 (1.10%) Cisco CUCM
3 1 (1.10%) HP Data Protector
3 1 (1.10%) Nagios
3 1 (1.10%) SCCM
Vendors
1 36 (39.56%) Microsoft
2 13 (14.29%) Sun
3 11 (12.09%) VMware
4 9 (9.89%) Cisco
5 8 (8.79%) Bloomberg
5 8 (8.79%) CheckPoint
5 8 (8.79%) Reuters
6 7 (7.69%) Citrix
6 7 (7.69%) SAP
6 7 (7.69%) Sybase
7 6 (6.59%) Oracle
8 5 (5.49%) Splunk
9 4 (4.40%) Murex
9 4 (4.40%) Palo Alto
9 4 (4.40%) Remedy
10 3 (3.30%) Adobe
10 3 (3.30%) Dell
10 3 (3.30%) Dell Compellent
10 3 (3.30%) ION Trading
10 3 (3.30%) ServiceNow