Period
to 24 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 24 February 2018 with a comparison to the same period in the previous 2 years.

Problem Management
Central London > City of London
6 months to
24 Feb 2018
Same period 2017 Same period 2016
Rank 255 240 224
Rank change year-on-year -15 -16 +31
Permanent jobs citing Problem Management 79 91 158
As % of all permanent IT jobs advertised in the City of London 0.74% 0.87% 1.13%
As % of the Processes & Methodologies category 0.81% 0.97% 1.25%
Number of salaries quoted 68 73 122
City of London median annual salary £56,250 £57,500 £45,000
Median salary % change year-on-year -2.17% +27.78% -5.26%
10th Percentile £33,875 £32,500 £27,600
90th Percentile £82,375 £80,000 £71,250
Central London median annual salary £55,000 £50,000 £44,000
% change year-on-year +10.00% +13.64% -2.22%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,732 9,371 12,591
As % of all permanent IT jobs advertised in the City of London 91.12% 89.60% 89.79%
Number of salaries quoted 8,663 8,532 11,102
City of London median annual salary £62,000 £60,000 £57,500
Median salary % change year-on-year +3.33% +4.35% +4.55%
10th Percentile £37,000 £35,775 £35,750
90th Percentile £95,000 £92,500 £90,000
Central London median annual salary £60,000 £58,000 £57,500
% change year-on-year +3.45% +0.87% +4.55%

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the City of London.

Salary trend for Problem Management in the City of London

Problem Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Problem Management in the City of London over the 6 months to 24 February 2018.

Salary histogram for Problem Management in the City of London

For the 6 months to 24 February 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Problem Management.

1 45 (56.96%) ITIL
2 26 (32.91%) Finance
3 23 (29.11%) Incident Management
4 19 (24.05%) Change Management
4 19 (24.05%) Windows
5 18 (22.78%) Microsoft
6 16 (20.25%) Service Management
6 16 (20.25%) Continuous Improvement
7 14 (17.72%) Service Delivery
7 14 (17.72%) Active Directory
7 14 (17.72%) Foreign Exchange (FX)
7 14 (17.72%) Root Cause Analysis
8 13 (16.46%) Change Control
8 13 (16.46%) Management Information System
9 12 (15.19%) SLA
9 12 (15.19%) Cisco
9 12 (15.19%) SQL
9 12 (15.19%) Banking
9 12 (15.19%) Fintech
10 11 (13.92%) Microsoft Office
10 11 (13.92%) Unix
10 11 (13.92%) Front Office
11 10 (12.66%) VMware
11 10 (12.66%) Solaris
11 10 (12.66%) Linux
11 10 (12.66%) User Acceptance Testing
11 10 (12.66%) Office 365
12 9 (11.39%) Degree
12 9 (11.39%) Oracle
12 9 (11.39%) SQL Server

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.13%) MS Exchange
2 3 (3.80%) Confluence
2 3 (3.80%) DataSynapse
2 3 (3.80%) Exchange Server 2010
3 2 (2.53%) Skype for Business
3 2 (2.53%) WebLogic
3 2 (2.53%) WebSphere
4 1 (1.27%) SharePoint
4 1 (1.27%) WordPress
Applications
1 11 (13.92%) Microsoft Office
2 3 (3.80%) Microsoft Excel
3 2 (2.53%) Microsoft PowerPoint
4 1 (1.27%) Microsoft Project
Business Applications
1 3 (3.80%) ION MarketView
1 3 (3.80%) SAP CO
1 3 (3.80%) SAP FI
1 3 (3.80%) SAP FI/CO
2 2 (2.53%) SAP BPC
3 1 (1.27%) Bloomberg TOMS
3 1 (1.27%) Elite 3E
Cloud Services
1 10 (12.66%) Office 365
2 5 (6.33%) Mimecast
3 3 (3.80%) Microsoft Azure
3 3 (3.80%) SaaS
4 1 (1.27%) Salesforce Service Cloud
Communications & Networking
1 7 (8.86%) VoIP
2 6 (7.59%) VLAN
2 6 (7.59%) VPN
3 5 (6.33%) Firewall
3 5 (6.33%) SAN
4 3 (3.80%) BGP
4 3 (3.80%) Cisco Nexus
4 3 (3.80%) EIGRP
4 3 (3.80%) LAN
4 3 (3.80%) Network Security
4 3 (3.80%) OSPF
4 3 (3.80%) TCP/IP
4 3 (3.80%) Unified Communications
4 3 (3.80%) WAN
4 3 (3.80%) Wi-Fi
5 2 (2.53%) DMZ
5 2 (2.53%) Multicast
5 2 (2.53%) NetScaler
5 2 (2.53%) Skype
6 1 (1.27%) Intranet
Database & Business Intelligence
1 9 (11.39%) SQL Server
2 5 (6.33%) Relational Database
3 3 (3.80%) SQL Server 2008
3 3 (3.80%) SQL Server 2012
3 3 (3.80%) SQL Server Analysis Services
3 3 (3.80%) SQL Server Integration Services
3 3 (3.80%) SQL Server Reporting Services
4 2 (2.53%) BusinessObjects
4 2 (2.53%) BusinessObjects Dashboards
4 2 (2.53%) RDBMS
4 2 (2.53%) SAP BW
4 2 (2.53%) SAP Data Services
5 1 (1.27%) QlikView
Development Applications
1 2 (2.53%) JIRA
2 1 (1.27%) WinDbg
General
1 26 (32.91%) Finance
2 12 (15.19%) Banking
3 11 (13.92%) Front Office
4 7 (8.86%) Legal
5 3 (3.80%) Billing
5 3 (3.80%) Games
5 3 (3.80%) Investment Banking
5 3 (3.80%) Marketing
6 2 (2.53%) Dutch Language
6 2 (2.53%) General Ledger
7 1 (1.27%) German Language
7 1 (1.27%) Law
7 1 (1.27%) Mandarin Language
7 1 (1.27%) Spanish Language
Job Titles
1 19 (24.05%) Analyst
2 11 (13.92%) Applications Support
2 11 (13.92%) Senior Analyst
3 9 (11.39%) IT Manager
4 8 (10.13%) Service Manager
5 7 (8.86%) Support Analyst
6 6 (7.59%) Business Analyst
6 6 (7.59%) Incident Manager
6 6 (7.59%) Infrastructure Engineer
6 6 (7.59%) Senior Business Analyst
7 5 (6.33%) Incident and Problem Manager
7 5 (6.33%) Problem Manager
7 5 (6.33%) Service Analyst
7 5 (6.33%) Team Leader
8 4 (5.06%) Murex Support
8 4 (5.06%) Senior Support Analyst
8 4 (5.06%) Service Desk Manager
9 3 (3.80%) Server Engineer
9 3 (3.80%) Service Management Analyst
9 3 (3.80%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (3.80%) Middleware
1 3 (3.80%) XMPP
2 2 (2.53%) J2EE
2 2 (2.53%) Java EE
2 2 (2.53%) JMS
2 2 (2.53%) XML
Miscellaneous
1 14 (17.72%) Foreign Exchange (FX)
2 13 (16.46%) Management Information System
3 12 (15.19%) Fintech
4 7 (8.86%) Derivative
5 6 (7.59%) Analytical Skills
6 5 (6.33%) Fixed Income
7 4 (5.06%) Computer Science
8 3 (3.80%) Grid Computing
8 3 (3.80%) Private Cloud
8 3 (3.80%) Reference Data
9 2 (2.53%) Credit Risk
9 2 (2.53%) Data Centre
9 2 (2.53%) Microsoft Licensing
9 2 (2.53%) Video Conferencing
10 1 (1.27%) Blackberry
10 1 (1.27%) CMDB
10 1 (1.27%) Hedge funds
10 1 (1.27%) iPad
10 1 (1.27%) PMI
10 1 (1.27%) Virtual Team
Operating Systems
1 19 (24.05%) Windows
2 11 (13.92%) Unix
3 10 (12.66%) Linux
3 10 (12.66%) Solaris
4 8 (10.13%) Windows Server
5 5 (6.33%) Windows 7
6 4 (5.06%) Windows 10
7 3 (3.80%) Windows Server 2008
8 2 (2.53%) Android
9 1 (1.27%) Mac OS
9 1 (1.27%) Windows Server 2012
Processes & Methodologies
1 45 (56.96%) ITIL
2 23 (29.11%) Incident Management
3 19 (24.05%) Change Management
4 16 (20.25%) Continuous Improvement
4 16 (20.25%) Service Management
5 14 (17.72%) Root Cause Analysis
5 14 (17.72%) Service Delivery
6 13 (16.46%) Change Control
7 10 (12.66%) User Acceptance Testing
8 8 (10.13%) Performance Monitoring
9 7 (8.86%) Capacity Planning
9 7 (8.86%) Process Improvement
9 7 (8.86%) Task Automation
10 6 (7.59%) Business Process Modelling
10 6 (7.59%) Configuration Management
10 6 (7.59%) Disaster Recovery
10 6 (7.59%) OpenUP
10 6 (7.59%) PRINCE2
10 6 (7.59%) Stakeholder Management
10 6 (7.59%) Ticket Management
Programming Languages
1 12 (15.19%) SQL
2 7 (8.86%) Shell Script
3 5 (6.33%) Bash Shell
3 5 (6.33%) Perl
3 5 (6.33%) Python
4 4 (5.06%) C
4 4 (5.06%) Java
5 2 (2.53%) PHP
6 1 (1.27%) PowerShell
6 1 (1.27%) VBScript
Qualifications
1 9 (11.39%) Cisco Certification
1 9 (11.39%) Degree
2 6 (7.59%) MCSE
2 6 (7.59%) Microsoft Certification
3 5 (6.33%) CCNA
3 5 (6.33%) VMware Certified Professional (VCP)
4 4 (5.06%) CCNP
4 4 (5.06%) Computer Science Degree
5 3 (3.80%) CISSP
5 3 (3.80%) ITIL Certification
6 2 (2.53%) ACCA
6 2 (2.53%) CCSE
6 2 (2.53%) CCSP
6 2 (2.53%) CCVP
6 2 (2.53%) CIMA
6 2 (2.53%) MCP
6 2 (2.53%) MCTS
6 2 (2.53%) PMP
7 1 (1.27%) CISA
7 1 (1.27%) HND
Quality Assurance & Compliance
1 12 (15.19%) SLA
2 3 (3.80%) ISO/IEC 27001
3 2 (2.53%) PCI DSS
4 1 (1.27%) ISO/IEC 27005
4 1 (1.27%) SEPA
System Software
1 14 (17.72%) Active Directory
2 5 (6.33%) VMware Infrastructure
3 4 (5.06%) XenApp
4 3 (3.80%) Microsoft App-V
5 2 (2.53%) Hyper-V
6 1 (1.27%) Virtual Desktop
Systems Management
1 3 (3.80%) Cisco CUCM
1 3 (3.80%) ITRS Geneos
2 2 (2.53%) Backup Exec
2 2 (2.53%) CA Spectrum
2 2 (2.53%) Cacti
2 2 (2.53%) Cisco CME
2 2 (2.53%) Cisco UCCX
2 2 (2.53%) HP Data Protector
2 2 (2.53%) NetBackup
2 2 (2.53%) SCCM
3 1 (1.27%) Nagios
3 1 (1.27%) Perfmon
3 1 (1.27%) WSUS
Vendors
1 18 (22.78%) Microsoft
2 12 (15.19%) Cisco
3 10 (12.66%) VMware
4 9 (11.39%) Oracle
5 7 (8.86%) Citrix
5 7 (8.86%) Murex
5 7 (8.86%) Sybase
6 6 (7.59%) Bloomberg
6 6 (7.59%) CheckPoint
6 6 (7.59%) Reuters
7 5 (6.33%) ServiceNow
8 4 (5.06%) HP
8 4 (5.06%) ION Trading
9 3 (3.80%) Dell
9 3 (3.80%) Dell Compellent
9 3 (3.80%) Palo Alto
9 3 (3.80%) Remedy
9 3 (3.80%) SAP
9 3 (3.80%) SolarWinds
10 2 (2.53%) Tufin