Period
to 14 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 14 December 2018 with a comparison to the same period in the previous 2 years.

Problem Management
Central London > City of London
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 269 247 273
Rank change year-on-year -22 +26 -74
Permanent jobs citing Problem Management 71 90 74
As % of all permanent IT jobs advertised in the City of London 0.67% 0.87% 0.65%
As % of the Processes & Methodologies category 0.73% 0.93% 0.72%
Number of salaries quoted 61 76 56
City of London median annual salary £52,500 £60,000 £50,000
Median salary % change year-on-year -12.50% +20.00% +6.38%
10th Percentile £27,500 £32,500 £30,750
90th Percentile £78,750 £80,000 £80,000
Central London median annual salary £52,500 £53,730 £47,500
% change year-on-year -2.29% +13.12% +5.56%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 9,789 9,638 10,311
As % of all permanent IT jobs advertised in the City of London 91.86% 92.93% 90.99%
Number of salaries quoted 8,760 8,697 9,390
City of London median annual salary £65,000 £60,000 £59,500
Median salary % change year-on-year +8.33% +0.84% +3.48%
10th Percentile £36,750 £36,250 £35,000
90th Percentile £95,000 £95,000 £90,000
Central London median annual salary £65,000 £60,000 £57,500
% change year-on-year +8.33% +4.35% -

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in the City of London.

Salary trend for Problem Management in the City of London

Problem Management
Salary Histogram in the City of London

The salary distribution of IT jobs citing Problem Management in the City of London over the 6 months to 14 December 2018.

Salary histogram for Problem Management in the City of London

For the 6 months to 14 December 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Problem Management.

1 44 (61.97%) ITIL
2 38 (53.52%) Windows
3 34 (47.89%) SQL
4 28 (39.44%) Finance
5 27 (38.03%) Microsoft
6 22 (30.99%) Active Directory
6 22 (30.99%) Windows Server
7 21 (29.58%) SQL Server
8 20 (28.17%) Windows Server 2012
9 18 (25.35%) VMware
10 17 (23.94%) Service Management
10 17 (23.94%) Banking
11 15 (21.13%) PowerShell
11 15 (21.13%) Microsoft Azure
12 14 (19.72%) VMware Infrastructure
13 13 (18.31%) Service Delivery
13 13 (18.31%) Windows Server 2008
13 13 (18.31%) Root Cause Analysis
13 13 (18.31%) Problem-Solving
14 12 (16.90%) Management Information System
14 12 (16.90%) Microsoft Office
15 11 (15.49%) MS Exchange
15 11 (15.49%) VPN
15 11 (15.49%) Firewall
15 11 (15.49%) Disaster Recovery
15 11 (15.49%) Office 365
15 11 (15.49%) Incident Management
15 11 (15.49%) Analytical Skills
16 10 (14.08%) Change Management
16 10 (14.08%) LAN

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (15.49%) MS Exchange
2 8 (11.27%) SharePoint
3 2 (2.82%) BizTalk Server
3 2 (2.82%) Exchange Server 2010
3 2 (2.82%) IIS
3 2 (2.82%) Skype for Business
4 1 (1.41%) CMS
4 1 (1.41%) Elasticsearch
4 1 (1.41%) Exchange Server 2013
4 1 (1.41%) IBM Notes
4 1 (1.41%) SharePoint 2013
Applications
1 12 (16.90%) Microsoft Office
2 6 (8.45%) Microsoft Excel
3 1 (1.41%) MS Visio
Business Applications
1 6 (8.45%) Dynamics CRM
2 4 (5.63%) Distributed Ledger
3 2 (2.82%) Dynamics AX
3 2 (2.82%) Magento
Cloud Services
1 15 (21.13%) Microsoft Azure
2 11 (15.49%) Office 365
3 6 (8.45%) Amazon AWS
4 4 (5.63%) Cloud Computing
Communications & Networking
1 11 (15.49%) Firewall
1 11 (15.49%) VPN
2 10 (14.08%) LAN
3 9 (12.68%) DNS
3 9 (12.68%) WAN
4 7 (9.86%) TCP/IP
5 6 (8.45%) DHCP
6 5 (7.04%) Ethernet
6 5 (7.04%) IP Telephony
6 5 (7.04%) SAN
7 4 (5.63%) SSH
8 3 (4.23%) Wireless
9 2 (2.82%) Cisco IOS
9 2 (2.82%) MPLS
9 2 (2.82%) Skype
10 1 (1.41%) 3G
10 1 (1.41%) Cisco ASA
10 1 (1.41%) VSAN
10 1 (1.41%) VSAT
10 1 (1.41%) Wi-Fi
Database & Business Intelligence
1 21 (29.58%) SQL Server
2 7 (9.86%) Relational Database
2 7 (9.86%) SQL Server 2014
2 7 (9.86%) SQL Server 2016
3 5 (7.04%) SQL Server Integration Services
3 5 (7.04%) SQL Server Reporting Services
4 4 (5.63%) Data Warehouse
4 4 (5.63%) SQL Server 2012
5 1 (1.41%) Azure SQL Database
5 1 (1.41%) Power BI
Development Applications
1 3 (4.23%) JIRA
2 2 (2.82%) Visual Studio Team System
3 1 (1.41%) Visual Studio
General
1 28 (39.44%) Finance
2 17 (23.94%) Banking
3 7 (9.86%) Back Office
4 5 (7.04%) Front Office
4 5 (7.04%) Investment Banking
4 5 (7.04%) Law
4 5 (7.04%) Legal
5 4 (5.63%) Advertising
5 4 (5.63%) Retail Banking
6 3 (4.23%) Financial Institution
7 2 (2.82%) Marketing
7 2 (2.82%) Retail
7 2 (2.82%) Telecoms
8 1 (1.41%) Japanese Language
8 1 (1.41%) Private Banking
Job Titles
1 20 (28.17%) Analyst
2 14 (19.72%) Support Analyst
3 12 (16.90%) Applications Support
4 11 (15.49%) Applications Support Analyst
5 8 (11.27%) Server Engineer
5 8 (11.27%) Windows Engineer
5 8 (11.27%) Windows Server Engineer
6 7 (9.86%) Support Engineer
7 6 (8.45%) Senior Applications Support
8 5 (7.04%) Senior Analyst
8 5 (7.04%) Senior Applications Support Analyst
8 5 (7.04%) Senior Support Analyst
9 4 (5.63%) 2nd Line Support
9 4 (5.63%) Infrastructure Engineer
9 4 (5.63%) Infrastructure Specialist
9 4 (5.63%) Security Specialist
9 4 (5.63%) Server Support
9 4 (5.63%) Service Manager
9 4 (5.63%) Systems Engineer
9 4 (5.63%) Technical Support
Libraries, Frameworks & Software Standards
1 7 (9.86%) .NET
2 2 (2.82%) Software Packaging
2 2 (2.82%) Web Services
3 1 (1.41%) .NET Framework
3 1 (1.41%) HTML
Miscellaneous
1 12 (16.90%) Management Information System
2 11 (15.49%) Analytical Skills
3 5 (7.04%) Enterprise Cloud
3 5 (7.04%) Equities
4 4 (5.63%) Cyberthreat
4 4 (5.63%) Digital Media
4 4 (5.63%) Fintech
4 4 (5.63%) Robotics
4 4 (5.63%) Self-Motivation
4 4 (5.63%) Smartphone
5 3 (4.23%) Data Structures
5 3 (4.23%) Fixed Income
5 3 (4.23%) Foreign Exchange (FX)
5 3 (4.23%) Hedge funds
6 2 (2.82%) Virtual Team
7 1 (1.41%) Clustering
7 1 (1.41%) Data Centre
7 1 (1.41%) EMC VNX
7 1 (1.41%) NHS
7 1 (1.41%) PKI
Operating Systems
1 38 (53.52%) Windows
2 22 (30.99%) Windows Server
3 20 (28.17%) Windows Server 2012
4 13 (18.31%) Windows Server 2008
5 6 (8.45%) Linux
5 6 (8.45%) Unix
6 4 (5.63%) Red Hat Enterprise Linux
6 4 (5.63%) Windows 10
6 4 (5.63%) Windows 7
7 3 (4.23%) Windows Server 2003
8 1 (1.41%) Windows XP
Processes & Methodologies
1 44 (61.97%) ITIL
2 17 (23.94%) Service Management
3 13 (18.31%) Problem-Solving
3 13 (18.31%) Root Cause Analysis
3 13 (18.31%) Service Delivery
4 11 (15.49%) Disaster Recovery
4 11 (15.49%) Incident Management
5 10 (14.08%) Change Management
6 9 (12.68%) Asset Management
7 8 (11.27%) Cybersecurity
7 8 (11.27%) Infrastructure Engineering
8 7 (9.86%) CRM
8 7 (9.86%) Project Management
8 7 (9.86%) User Acceptance Testing
8 7 (9.86%) Validation
9 6 (8.45%) Business Continuity
9 6 (8.45%) Continuous Improvement
9 6 (8.45%) Data Governance
10 5 (7.04%) Capacity Planning
10 5 (7.04%) Computer Science
Programming Languages
1 34 (47.89%) SQL
2 15 (21.13%) PowerShell
3 8 (11.27%) T-SQL
3 8 (11.27%) VB
4 5 (7.04%) Java
4 5 (7.04%) Python
5 4 (5.63%) Perl
5 4 (5.63%) Shell Script
6 3 (4.23%) C#
7 2 (2.82%) PL/SQL
8 1 (1.41%) C
8 1 (1.41%) C++
8 1 (1.41%) VB6
Qualifications
1 7 (9.86%) Degree
2 5 (7.04%) Computer Science Degree
2 5 (7.04%) ITIL Foundation Certificate
3 4 (5.63%) CRISC
4 3 (4.23%) A+ Certification
4 3 (4.23%) ITIL Certification
5 2 (2.82%) MCSA
5 2 (2.82%) MCSE
5 2 (2.82%) Microsoft Certification
6 1 (1.41%) CCNP
6 1 (1.41%) Cisco Certification
6 1 (1.41%) JNCIA
6 1 (1.41%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (14.08%) SLA
2 7 (9.86%) QA
3 4 (5.63%) COBIT
4 2 (2.82%) GDPR
System Software
1 22 (30.99%) Active Directory
2 14 (19.72%) VMware Infrastructure
3 3 (4.23%) vSphere
4 2 (2.82%) VMware ESXi
4 2 (2.82%) XenApp
4 2 (2.82%) XenDesktop
5 1 (1.41%) Firmware
5 1 (1.41%) Virtual Machines
Systems Management
1 9 (12.68%) SCCM
2 5 (7.04%) SCOM
3 4 (5.63%) SCOrch
3 4 (5.63%) SCVMM
4 1 (1.41%) Backup Exec
4 1 (1.41%) Kibana
4 1 (1.41%) Microsoft Clustering
4 1 (1.41%) Nagios
Vendors
1 27 (38.03%) Microsoft
2 18 (25.35%) VMware
3 10 (14.08%) Cisco
4 8 (11.27%) Citrix
4 8 (11.27%) Oracle
5 7 (9.86%) ServiceNow
6 4 (5.63%) Juniper
6 4 (5.63%) Palo Alto
6 4 (5.63%) Red Hat
7 3 (4.23%) Bloomberg
7 3 (4.23%) Extreme Networks
7 3 (4.23%) Ivanti
7 3 (4.23%) Meraki
7 3 (4.23%) Reuters
8 2 (2.82%) AppDynamics
8 2 (2.82%) Avaya
8 2 (2.82%) Pega
8 2 (2.82%) Salesforce.com
8 2 (2.82%) Splunk
8 2 (2.82%) Veeam