The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in the City of London. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 3 months to 27 June 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
London / City of London
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 225 245 316
Rank change year-on-year +20 +71  
Permanent jobs citing IVR 8 19 7
As % of all permanent IT jobs advertised in the City of London 0.15% 0.30% 0.069%
As % of the Miscellaneous category 0.33% 0.63% 0.16%
Number of salaries quoted 4 19 5
Median salary £65,000 £45,000 £62,500
Median salary % change year-on-year +44.44% -28.00%  
UK excluding London median salary £39,250 £42,500 £52,500
% change year-on-year -7.64% -19.04%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for generic IT skills.

Generic IT Skills
City of London
Permanent job vacancies with a requirement for generic IT skills 2443 2997 4447
As % of all permanent IT job vacancies advertised in the City of London 47.25% 46.89% 43.66%
Number of salaries quoted 2149 2690 3658
Median salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.16% +4.34%  
90% offered a salary of more than £35,000 £37,500 £36,500
10% offered a salary of more than £92,500 £85,000 £85,000
UK excluding London median salary £42,500 £42,500 £40,000
% change year-on-year - +6.25%  

IVR
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing IVR as a proportion of all permanent or contract IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the City of London

IVR
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in the City of London.

Salary trend for IVR in the City of London

IVR
Salary Histogram in the City of London

The salary distribution of IT jobs citing IVR in the City of London over the 3 months to 27 June 2017.

Salary histogram for IVR in the City of London

For the 6 months to 27 June 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for IVR.

1 19 (70.37%) VoIP
2 17 (62.96%) Telecoms
3 12 (44.44%) Wireless
3 12 (44.44%) ITIL
3 12 (44.44%) CTI
4 10 (37.04%) ITIL Certification
4 10 (37.04%) DNS
4 10 (37.04%) Firewall
4 10 (37.04%) Kalman Filter
5 6 (22.22%) VMware
5 6 (22.22%) Ethernet
5 6 (22.22%) MPLS
5 6 (22.22%) Microsoft Azure
5 6 (22.22%) Amazon AWS
5 6 (22.22%) Google
5 6 (22.22%) JIRA
5 6 (22.22%) Google Cloud Platform
5 6 (22.22%) Presales
6 5 (18.52%) OpenStack
6 5 (18.52%) BGP
7 4 (14.81%) Network Design
7 4 (14.81%) Scrum
7 4 (14.81%) Agile Software Development
7 4 (14.81%) Migration
7 4 (14.81%) Microsoft
7 4 (14.81%) Java
7 4 (14.81%) WAN
7 4 (14.81%) SOA
7 4 (14.81%) Windows
7 4 (14.81%) Confluence

IVR
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (18.52%) OpenStack
2 4 (14.81%) Confluence
3 3 (11.11%) SharePoint
4 2 (7.41%) FileNet
4 2 (7.41%) MS Exchange
Applications
1 2 (7.41%) Microsoft Excel
1 2 (7.41%) Microsoft Office
1 2 (7.41%) Microsoft PowerPoint
2 1 (3.70%) Microsoft Project
Business Applications
1 2 (7.41%) Dynamics CRM
1 2 (7.41%) iTrent
1 2 (7.41%) ResourceLink
Cloud Services
1 6 (22.22%) Amazon AWS
1 6 (22.22%) Google Cloud Platform
1 6 (22.22%) Microsoft Azure
2 2 (7.41%) Oracle Service Cloud
3 1 (3.70%) Amazon EC2
Communications & Networking
1 19 (70.37%) VoIP
2 12 (44.44%) CTI
2 12 (44.44%) Wireless
3 10 (37.04%) DNS
3 10 (37.04%) Firewall
4 6 (22.22%) Ethernet
4 6 (22.22%) MPLS
5 5 (18.52%) BGP
6 4 (14.81%) WAN
7 3 (11.11%) LAN
8 2 (7.41%) Remote Desktop
9 1 (3.70%) Internet
9 1 (3.70%) VLAN
9 1 (3.70%) Wi-Fi
Database & Business Intelligence
1 2 (7.41%) SQL Server
Development Applications
1 6 (22.22%) JIRA
General
1 17 (62.96%) Telecoms
2 3 (11.11%) Finance
Job Titles
1 7 (25.93%) IT Manager
2 6 (22.22%) Consultant
2 6 (22.22%) IT Services Manager
2 6 (22.22%) Presales Consultant
2 6 (22.22%) Senior IT Manager
2 6 (22.22%) Senior Manager
2 6 (22.22%) Senior Service Manager
2 6 (22.22%) Service Desk Manager
2 6 (22.22%) Service Manager
3 5 (18.52%) Head of IT
4 4 (14.81%) Head of IT Operations
4 4 (14.81%) Head of Operations
4 4 (14.81%) Java Engineer
4 4 (14.81%) Senior Java Engineer
5 3 (11.11%) Architect
6 2 (7.41%) Solutions Architect
7 1 (3.70%) 2nd Line Support
7 1 (3.70%) Network Consultant
7 1 (3.70%) Operations Manager
7 1 (3.70%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (7.41%) CSS
1 2 (7.41%) HTML
1 2 (7.41%) Web Services
Miscellaneous
1 2 (7.41%) Data Centre
1 2 (7.41%) Fat Client
1 2 (7.41%) Handset
1 2 (7.41%) Replication
1 2 (7.41%) Smartphone
1 2 (7.41%) Thin Client
2 1 (3.70%) PMI
Operating Systems
1 4 (14.81%) Windows
1 4 (14.81%) Windows 7
2 2 (7.41%) Windows Server
2 2 (7.41%) Windows Server 2012
Processes & Methodologies
1 12 (44.44%) ITIL
2 10 (37.04%) Kalman Filter
3 6 (22.22%) Presales
4 4 (14.81%) Agile Software Development
4 4 (14.81%) Enterprise Architecture
4 4 (14.81%) Microservices
4 4 (14.81%) Migration
4 4 (14.81%) Network Design
4 4 (14.81%) Scrum
4 4 (14.81%) SDLC
4 4 (14.81%) SOA
4 4 (14.81%) Technical Analysis
5 3 (11.11%) PRINCE2
5 3 (11.11%) Project Management
6 2 (7.41%) CRM
6 2 (7.41%) Data Protection
6 2 (7.41%) Document Management
6 2 (7.41%) Process Management
6 2 (7.41%) Service Delivery
6 2 (7.41%) Service Management
Programming Languages
1 4 (14.81%) Java
2 2 (7.41%) JavaScript
2 2 (7.41%) PHP
Qualifications
1 10 (37.04%) ITIL Certification
2 2 (7.41%) DBS Check
2 2 (7.41%) Security Cleared
3 1 (3.70%) PMI Certification
3 1 (3.70%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 2 (7.41%) Active Directory
1 2 (7.41%) DFS Replication
Systems Management
1 2 (7.41%) Norton AntiVirus
1 2 (7.41%) WSUS
Vendors
1 6 (22.22%) Google
1 6 (22.22%) VMware
2 4 (14.81%) Microsoft
3 2 (7.41%) Atlassian
3 2 (7.41%) Citrix
3 2 (7.41%) Mitel
3 2 (7.41%) Northgate
3 2 (7.41%) Oracle
3 2 (7.41%) Symantec
4 1 (3.70%) Cisco
4 1 (3.70%) Verint