Period
to 23 November 2017

The table below looks at the prevalence of the term IVR in permanent job vacancies advertised in the City of London. Included is a benchmarking guide to the salaries offered in vacancies that have cited IVR over the 6 months to 23 November 2017 with a comparison to the same period over the previous 2 years.

Interactive Voice Response (IVR)
Central London > City of London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 314 320 393
Rank change year-on-year +6 +73 +62
Permanent jobs citing IVR 7 28 15
As % of all permanent IT jobs advertised in the City of London 0.068% 0.24% 0.088%
As % of the Miscellaneous category 0.15% 0.51% 0.19%
Number of salaries quoted 5 28 12
City of London median annual salary £60,000 £29,000 £50,000
Median salary % change year-on-year +106.90% -42.00% -27.27%
10th Percentile £31,250 £28,500 £32,500
90th Percentile £70,000 £72,500 £63,750
Central London median annual salary £60,000 £29,000 £50,000
% change year-on-year +106.90% -42.00% -24.53%

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for generic IT skills.

All Generic IT Skills
City of London
Permanent vacancies with a requirement for generic IT skills 4819 5448 7892
As % of all permanent IT jobs advertised in the City of London 47.13% 46.77% 46.45%
Number of salaries quoted 4302 4950 6617
City of London median annual salary £60,000 £57,500 £57,500
Median salary % change year-on-year +4.35% - +4.55%
10th Percentile £33,750 £33,500 £32,500
90th Percentile £96,250 £90,000 £90,200
Central London median annual salary £60,000 £57,500 £57,500
% change year-on-year +4.35% - +4.55%

IVR
Job Vacancy Trend in the City of London

Job postings citing IVR as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IVR in the City of London

IVR
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IVR in the City of London.

Salary trend for IVR in the City of London

IVR
Salary Histogram in the City of London

The salary distribution of IT jobs citing IVR in the City of London over the 6 months to 23 November 2017.

Salary histogram for IVR in the City of London

For the 6 months to 23 November 2017, IT jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for IVR.

1 6 (85.71%) Microsoft
1 6 (85.71%) Windows
1 6 (85.71%) Windows 7
2 5 (71.43%) Finance
3 4 (57.14%) Handset
3 4 (57.14%) Service Delivery
3 4 (57.14%) Service Management
3 4 (57.14%) Microsoft Excel
3 4 (57.14%) Symantec
3 4 (57.14%) Norton AntiVirus
3 4 (57.14%) Microsoft Office
3 4 (57.14%) ITIL
3 4 (57.14%) Smartphone
3 4 (57.14%) Mitel
3 4 (57.14%) Microsoft PowerPoint
4 3 (42.86%) PRINCE2
4 3 (42.86%) SharePoint
4 3 (42.86%) Project Management
5 2 (28.57%) CRM
5 2 (28.57%) Thin Client
5 2 (28.57%) Process Management
5 2 (28.57%) Replication
5 2 (28.57%) MS Exchange
5 2 (28.57%) Active Directory
5 2 (28.57%) Citrix
5 2 (28.57%) CSS
5 2 (28.57%) Web Services
5 2 (28.57%) HTML
5 2 (28.57%) JavaScript
5 2 (28.57%) PHP

IVR
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) SharePoint
2 2 (28.57%) FileNet
2 2 (28.57%) MS Exchange
Applications
1 4 (57.14%) Microsoft Excel
1 4 (57.14%) Microsoft Office
1 4 (57.14%) Microsoft PowerPoint
2 1 (14.29%) Microsoft Project
Business Applications
1 2 (28.57%) Dynamics CRM
1 2 (28.57%) iTrent
1 2 (28.57%) ResourceLink
Cloud Services
1 2 (28.57%) Oracle Service Cloud
Communications & Networking
1 2 (28.57%) Remote Desktop
2 1 (14.29%) LAN
2 1 (14.29%) VLAN
2 1 (14.29%) VoIP
2 1 (14.29%) WAN
2 1 (14.29%) Wi-Fi
Database & Business Intelligence
1 2 (28.57%) SQL Server
Development Applications
1 2 (28.57%) JIRA
General
1 5 (71.43%) Finance
Job Titles
1 2 (28.57%) Architect
1 2 (28.57%) Solutions Architect
2 1 (14.29%) 1st/2nd Line Support
2 1 (14.29%) 2nd Line Support
2 1 (14.29%) Project Manager
Libraries, Frameworks & Software Standards
1 2 (28.57%) CSS
1 2 (28.57%) HTML
1 2 (28.57%) Web Services
Miscellaneous
1 4 (57.14%) Handset
1 4 (57.14%) Smartphone
2 2 (28.57%) Fat Client
2 2 (28.57%) Replication
2 2 (28.57%) Thin Client
3 1 (14.29%) Data Centre
3 1 (14.29%) PMI
Operating Systems
1 6 (85.71%) Windows
1 6 (85.71%) Windows 7
2 2 (28.57%) Windows Server
2 2 (28.57%) Windows Server 2012
Processes & Methodologies
1 4 (57.14%) ITIL
1 4 (57.14%) Service Delivery
1 4 (57.14%) Service Management
2 3 (42.86%) PRINCE2
2 3 (42.86%) Project Management
3 2 (28.57%) CRM
3 2 (28.57%) Data Protection
3 2 (28.57%) Document Management
3 2 (28.57%) Process Management
4 1 (14.29%) Network Virtualisation
4 1 (14.29%) PRINCE
4 1 (14.29%) Risk Management
Programming Languages
1 2 (28.57%) JavaScript
1 2 (28.57%) PHP
Qualifications
1 2 (28.57%) DBS Check
1 2 (28.57%) Security Cleared
2 1 (14.29%) PMI Certification
2 1 (14.29%) PRINCE2 Certification
System Software
1 2 (28.57%) Active Directory
1 2 (28.57%) DFS Replication
Systems Management
1 4 (57.14%) Norton AntiVirus
2 2 (28.57%) WSUS
Vendors
1 6 (85.71%) Microsoft
2 4 (57.14%) Mitel
2 4 (57.14%) Symantec
3 2 (28.57%) Atlassian
3 2 (28.57%) Citrix
3 2 (28.57%) Northgate
3 2 (28.57%) Oracle
4 1 (14.29%) Cisco
4 1 (14.29%) Verint