Period
to 22 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
Central London > City of London
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 322 320 351
Rank change year-on-year -2 +31 +40
Permanent jobs citing Customer Engagement 29 20 31
As % of all permanent IT jobs advertised in the City of London 0.26% 0.20% 0.23%
As % of the Processes & Methodologies category 0.28% 0.22% 0.25%
Number of salaries quoted 27 19 27
City of London median annual salary £60,000 £55,000 £65,000
Median salary % change year-on-year +9.09% -15.38% +15.56%
10th Percentile £39,000 £37,250 £48,250
90th Percentile £82,500 £95,000 £91,000
Central London median annual salary £60,000 £50,000 £65,000
% change year-on-year +20.00% -23.08% +18.18%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Permanent vacancies with a requirement for process or methodology skills 10,254 9,210 12,304
As % of all permanent IT jobs advertised in the City of London 92.34% 90.69% 91.32%
Number of salaries quoted 9,075 8,295 11,091
City of London median annual salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.17% +4.35% +4.55%
10th Percentile £37,500 £35,750 £35,750
90th Percentile £93,750 £91,250 £87,500
Central London median annual salary £60,000 £60,000 £57,500
% change year-on-year - +4.35% +4.55%

Customer Engagement
Job Vacancy Trend in the City of London

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Customer Engagement in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the City of London.

Salary trend for Customer Engagement in the City of London

Customer Engagement
Salary Histogram in the City of London

The salary distribution of IT jobs citing Customer Engagement in the City of London over the 6 months to 22 June 2018.

Salary histogram for Customer Engagement in the City of London

Customer Engagement
Job Locations in the City of London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the City of London region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 4 £80,000 -
Customer Engagement
Central London

For the 6 months to 22 June 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region with a requirement for Customer Engagement.

1 14 (48.28%) Agile Software Development
2 11 (37.93%) SQL
3 10 (34.48%) SQL Server
4 9 (31.03%) Data Warehouse
4 9 (31.03%) SDLC
5 8 (27.59%) CRM
5 8 (27.59%) ETL
6 7 (24.14%) Microsoft
6 7 (24.14%) Microsoft Azure
7 6 (20.69%) Test Automation
7 6 (20.69%) SaaS
7 6 (20.69%) Analytics
7 6 (20.69%) Java
8 5 (17.24%) ISEB
8 5 (17.24%) Business Intelligence
8 5 (17.24%) Quality Management
8 5 (17.24%) Finance
8 5 (17.24%) Test Strategy
8 5 (17.24%) Big Data
8 5 (17.24%) Scala
8 5 (17.24%) QA
8 5 (17.24%) Digital Marketing
8 5 (17.24%) Marketing
8 5 (17.24%) Test Management
8 5 (17.24%) Test Scripting
8 5 (17.24%) Relational Database
9 4 (13.79%) Data Engineering
9 4 (13.79%) SQL Server 2014
9 4 (13.79%) Apache Spark
9 4 (13.79%) ETL Development

Customer Engagement
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.79%) Apache Spark
2 1 (3.45%) Elasticsearch
2 1 (3.45%) IIS
2 1 (3.45%) JBoss
2 1 (3.45%) WildFly
Business Applications
1 1 (3.45%) Dynamics CRM
1 1 (3.45%) Salesforce.com CRM
Cloud Services
1 7 (24.14%) Microsoft Azure
2 6 (20.69%) SaaS
3 4 (13.79%) Amazon AWS
4 1 (3.45%) Cloud Computing
4 1 (3.45%) Dynamics 365
4 1 (3.45%) Google Analytics
4 1 (3.45%) Google Cloud Platform
4 1 (3.45%) IaaS
4 1 (3.45%) PaaS
Communications & Networking
1 2 (6.90%) Firewall
1 2 (6.90%) SAN
2 1 (3.45%) LAN
2 1 (3.45%) SMS
2 1 (3.45%) WAN
Database & Business Intelligence
1 10 (34.48%) SQL Server
2 9 (31.03%) Data Warehouse
3 5 (17.24%) Big Data
3 5 (17.24%) Relational Database
4 4 (13.79%) Apache Hive
4 4 (13.79%) Hadoop
4 4 (13.79%) SQL Server 2008
4 4 (13.79%) SQL Server 2012
4 4 (13.79%) SQL Server 2014
4 4 (13.79%) SQL Server Integration Services
4 4 (13.79%) Sqoop
5 2 (6.90%) MySQL
General
1 5 (17.24%) Finance
1 5 (17.24%) Marketing
2 1 (3.45%) Digital Economy
2 1 (3.45%) Law
2 1 (3.45%) Legal
2 1 (3.45%) Publishing
2 1 (3.45%) Retail
2 1 (3.45%) Telecoms
Job Titles
1 5 (17.24%) Data Warehouse Manager
2 4 (13.79%) Big Data Engineer
2 4 (13.79%) Database Engineer
2 4 (13.79%) Senior Database Engineer
2 4 (13.79%) Test Manager
3 3 (10.34%) Developer
3 3 (10.34%) Digital Editor
4 2 (6.90%) Architect
4 2 (6.90%) Consultant
4 2 (6.90%) QA Manager
4 2 (6.90%) QA Test Manager
4 2 (6.90%) Test Leader
5 1 (3.45%) Android Developer
5 1 (3.45%) Cloud Architect
5 1 (3.45%) Dynamics CRM Consultant
5 1 (3.45%) Head of Infrastructure
5 1 (3.45%) iOS Developer
5 1 (3.45%) Principal Engineer
5 1 (3.45%) Software Analyst
5 1 (3.45%) Technical Business Analyst
Libraries, Frameworks & Software Standards
1 1 (3.45%) EJB
1 1 (3.45%) Hibernate
1 1 (3.45%) RabbitMQ
1 1 (3.45%) React
1 1 (3.45%) REST
1 1 (3.45%) RxJava
1 1 (3.45%) RxSwift
1 1 (3.45%) Web Services
Miscellaneous
1 3 (10.34%) Analytical Skills
1 3 (10.34%) Social Media
2 2 (6.90%) Data Centre
2 2 (6.90%) Fintech
3 1 (3.45%) Animation
3 1 (3.45%) Cloud Native
3 1 (3.45%) Greenfield Project
3 1 (3.45%) Hybrid Cloud
3 1 (3.45%) New Media
3 1 (3.45%) Private Cloud
Operating Systems
1 1 (3.45%) Android
1 1 (3.45%) Apple iOS
1 1 (3.45%) Linux
1 1 (3.45%) Windows
1 1 (3.45%) Windows Server
Processes & Methodologies
1 14 (48.28%) Agile Software Development
2 9 (31.03%) SDLC
3 8 (27.59%) CRM
3 8 (27.59%) ETL
4 6 (20.69%) Analytics
4 6 (20.69%) Test Automation
5 5 (17.24%) Business Intelligence
5 5 (17.24%) Digital Marketing
5 5 (17.24%) Quality Management
5 5 (17.24%) Test Management
5 5 (17.24%) Test Scripting
5 5 (17.24%) Test Strategy
6 4 (13.79%) Campaign Management
6 4 (13.79%) Data Engineering
6 4 (13.79%) Data Modelling
6 4 (13.79%) ETL Development
6 4 (13.79%) Mentoring
6 4 (13.79%) Requirements Analysis
7 3 (10.34%) B2B
7 3 (10.34%) TDD
Programming Languages
1 11 (37.93%) SQL
2 6 (20.69%) Java
3 5 (17.24%) Scala
4 4 (13.79%) T-SQL
5 1 (3.45%) Apple Swift
5 1 (3.45%) C#
5 1 (3.45%) Java 8
5 1 (3.45%) JavaScript
5 1 (3.45%) PHP
5 1 (3.45%) PL/SQL
5 1 (3.45%) Ruby
Qualifications
1 5 (17.24%) ISEB
2 1 (3.45%) Degree
Quality Assurance & Compliance
1 5 (17.24%) QA
2 1 (3.45%) GCP
2 1 (3.45%) ISO/IEC 27001
2 1 (3.45%) SLA
System Software
1 4 (13.79%) HDFS
2 1 (3.45%) vSphere
Systems Management
1 4 (13.79%) Oozie
2 1 (3.45%) Ansible
2 1 (3.45%) FortiGate
2 1 (3.45%) Kubernetes
2 1 (3.45%) Mesos
2 1 (3.45%) Opscode Chef
2 1 (3.45%) vCenter Server
Vendors
1 7 (24.14%) Microsoft
2 4 (13.79%) Informatica
3 2 (6.90%) VMware
4 1 (3.45%) F5
4 1 (3.45%) Google
4 1 (3.45%) Oracle
4 1 (3.45%) Salesforce.com
4 1 (3.45%) Yahoo!