The following table provides summary statistics for permanent job vacancies advertised in the City of London with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
London / City of London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 221 245 276
Rank change year-on-year +24 +31  
Permanent jobs citing Customer Engagement 10 16 30
As % of all permanent IT jobs advertised in the City of London 0.19% 0.25% 0.29%
As % of the Processes & Methodologies category 0.22% 0.28% 0.32%
Number of salaries quoted 10 16 15
Median salary £55,000 £61,250 £60,000
Median salary % change year-on-year -10.20% +2.08%  
90% offered a salary of more than £37,250 £41,250 £37,500
10% offered a salary of more than £91,750 £97,500 £79,000
UK excluding London median salary £52,331 £50,000 £50,000
% change year-on-year +4.66% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the City of London with a requirement for process and methodology skills.

Process & Methodology Skills
City of London
Permanent job vacancies with a requirement for process and methodology skills 4596 5702 9233
As % of all permanent IT job vacancies advertised in the City of London 89.29% 90.61% 89.22%
Number of salaries quoted 4057 5205 7905
Median salary £62,500 £60,000 £57,500
Median salary % change year-on-year +4.16% +4.34%  
90% offered a salary of more than £40,000 £40,000 £39,000
10% offered a salary of more than £85,000 £81,000 £85,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in the City of London

Customer Engagement
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the City of London.

Salary trend for Customer Engagement in the City of London

Customer Engagement
Salary Histogram in the City of London

The salary distribution of IT jobs citing Customer Engagement in the City of London over the 3 months to 25 June 2017.

Salary histogram for Customer Engagement in the City of London

For the 6 months to 25 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Customer Engagement.

1 10 (47.62%) Agile Software Development
2 9 (42.86%) Finance
3 8 (38.10%) Microsoft
4 6 (28.57%) Marketing
5 5 (23.81%) Microsoft Excel
5 5 (23.81%) Analytics
6 4 (19.05%) Big Data
6 4 (19.05%) MVC
6 4 (19.05%) SQL
6 4 (19.05%) Oracle
6 4 (19.05%) SQL Server
6 4 (19.05%) Software Engineering
6 4 (19.05%) Retail
7 3 (14.29%) Hyperion Enterprise
7 3 (14.29%) HFM
7 3 (14.29%) Content Management
7 3 (14.29%) QA
7 3 (14.29%) Test Scripting
7 3 (14.29%) Performance Management
7 3 (14.29%) Test Automation
7 3 (14.29%) Microsoft Azure
7 3 (14.29%) SaaS
7 3 (14.29%) Microsoft Office
7 3 (14.29%) ITIL
7 3 (14.29%) Linux
7 3 (14.29%) Java
7 3 (14.29%) JavaScript
7 3 (14.29%) Data Warehouse
7 3 (14.29%) Business Intelligence
7 3 (14.29%) Adobe

Customer Engagement
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (14.29%) CMS
2 2 (9.52%) Apache
2 2 (9.52%) SAS
2 2 (9.52%) Umbraco
3 1 (4.76%) Kentico
3 1 (4.76%) SharePoint
3 1 (4.76%) Sitecore CMS
Applications
1 5 (23.81%) Microsoft Excel
2 3 (14.29%) Microsoft Office
3 1 (4.76%) SPSS
Business Applications
1 3 (14.29%) HFM
1 3 (14.29%) Hyperion Enterprise
2 2 (9.52%) Remedy ITSM
3 1 (4.76%) Dynamics CRM
3 1 (4.76%) Oracle CRM
Cloud Services
1 3 (14.29%) Adobe Analytics
1 3 (14.29%) Microsoft Azure
1 3 (14.29%) SaaS
2 2 (9.52%) Amazon AWS
Communications & Networking
1 1 (4.76%) Internet
Database & Business Intelligence
1 4 (19.05%) Big Data
1 4 (19.05%) SQL Server
2 3 (14.29%) Data Warehouse
2 3 (14.29%) Power BI
3 2 (9.52%) MongoDB
3 2 (9.52%) MySQL
4 1 (4.76%) Oracle Reports
4 1 (4.76%) PostgreSQL
Development Applications
1 1 (4.76%) Atlassian Bamboo
1 1 (4.76%) Git (software)
General
1 9 (42.86%) Finance
2 6 (28.57%) Marketing
3 4 (19.05%) Retail
4 1 (4.76%) Automotive
4 1 (4.76%) Banking
4 1 (4.76%) Pharmaceutical
Job Titles
1 5 (23.81%) Consultant
2 4 (19.05%) Developer
3 3 (14.29%) QA Consultant
3 3 (14.29%) QA Leader
3 3 (14.29%) Test Consultant
3 3 (14.29%) Test Leader
4 2 (9.52%) CMS Developer
4 2 (9.52%) Hyperion Consultant
4 2 (9.52%) ITSM Consultant
4 2 (9.52%) PHP Developer
4 2 (9.52%) QA Manager
4 2 (9.52%) QA Test Manager
4 2 (9.52%) Test Manager
5 1 (4.76%) Analyst
5 1 (4.76%) Architect
5 1 (4.76%) Data Analyst
5 1 (4.76%) Engineering Manager
5 1 (4.76%) Operations Manager
5 1 (4.76%) SCCM Engineer
5 1 (4.76%) Senior Analyst
Libraries, Frameworks & Software Standards
1 2 (9.52%) .NET
1 2 (9.52%) CodeIgniter
1 2 (9.52%) CSS
1 2 (9.52%) jQuery
1 2 (9.52%) LAMP
1 2 (9.52%) Laravel
1 2 (9.52%) Node.js
1 2 (9.52%) React
1 2 (9.52%) RESTful
1 2 (9.52%) Symfony
2 1 (4.76%) HTML
2 1 (4.76%) OAuth
2 1 (4.76%) RAML
2 1 (4.76%) REST
2 1 (4.76%) Swagger
2 1 (4.76%) WCF
2 1 (4.76%) WebSockets
2 1 (4.76%) XSLT
Miscellaneous
1 3 (14.29%) Analytical Skills
2 2 (9.52%) Data Centre
2 2 (9.52%) Greenfield Project
2 2 (9.52%) Management Information System
2 2 (9.52%) User Experience
3 1 (4.76%) CMDB
Operating Systems
1 3 (14.29%) Linux
2 1 (4.76%) CentOS
2 1 (4.76%) Ubuntu
2 1 (4.76%) Windows
2 1 (4.76%) Windows Server
2 1 (4.76%) Windows Server 2008
2 1 (4.76%) Windows Server 2012
Processes & Methodologies
1 10 (47.62%) Agile Software Development
2 5 (23.81%) Analytics
3 4 (19.05%) MVC
3 4 (19.05%) Software Engineering
4 3 (14.29%) Business Intelligence
4 3 (14.29%) Content Management
4 3 (14.29%) ITIL
4 3 (14.29%) Performance Management
4 3 (14.29%) Service Management
4 3 (14.29%) Test Automation
4 3 (14.29%) Test Scripting
4 3 (14.29%) Test Strategy
5 2 (9.52%) B2B
5 2 (9.52%) B2C
5 2 (9.52%) CRM
5 2 (9.52%) PRINCE2
5 2 (9.52%) Process Improvement
5 2 (9.52%) Project Management
5 2 (9.52%) Six Sigma
5 2 (9.52%) Unit Testing
Programming Languages
1 4 (19.05%) SQL
2 3 (14.29%) Java
2 3 (14.29%) JavaScript
3 2 (9.52%) C#
3 2 (9.52%) PHP
3 2 (9.52%) Python
3 2 (9.52%) VBA
4 1 (4.76%) Bash Shell
4 1 (4.76%) Go
4 1 (4.76%) Perl
4 1 (4.76%) Ruby
4 1 (4.76%) T-SQL
Qualifications
1 3 (14.29%) ACCA
1 3 (14.29%) ISEB
2 2 (9.52%) PRINCE2 Practitioner
3 1 (4.76%) Degree
Quality Assurance & Compliance
1 3 (14.29%) QA
2 2 (9.52%) COBIT
2 2 (9.52%) ISO/IEC 20000
3 1 (4.76%) Data Quality
System Software
1 2 (9.52%) Active Directory
2 1 (4.76%) VMware Infrastructure
2 1 (4.76%) XenApp
Systems Management
1 1 (4.76%) Kubernetes
1 1 (4.76%) Marathon
1 1 (4.76%) Mesos
1 1 (4.76%) SCCM
1 1 (4.76%) Systems Management Server (SMS)
Vendors
1 8 (38.10%) Microsoft
2 4 (19.05%) Oracle
3 3 (14.29%) Adobe
3 3 (14.29%) Hyperion
3 3 (14.29%) IBM
3 3 (14.29%) Tableau
4 2 (9.52%) BMC
4 2 (9.52%) CheckPoint
4 2 (9.52%) Remedy
4 2 (9.52%) Zend
5 1 (4.76%) Apigee
5 1 (4.76%) CA
5 1 (4.76%) Citrix
5 1 (4.76%) Salesforce.com
5 1 (4.76%) ServiceNow
5 1 (4.76%) Sitecore
5 1 (4.76%) VMware
City, London
Big Wednesday Digital Ltd
Salary: Negotiable
Posted: Yesterday
City, London
Eaglecliff Recruitment
Salary: Benefits
Posted: 6 days ago