Period
to 19 November 2017

The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the City of London. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 6 months to 19 November 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
Central London > City of London
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 232 240 261
Rank change year-on-year +8 +21 +35
Contract jobs citing IVR 8 13 10
As % of all contract IT jobs advertised in the City of London 0.11% 0.20% 0.11%
As % of the Miscellaneous category 0.26% 0.47% 0.28%
Number of daily rates quoted 5 11 3
City of London median daily rate £450 £525 £400
Median daily rate % change year-on-year -14.29% +31.25% -
10th Percentile £353 £409 £388
90th Percentile £540 £550 £523
Central London median daily rate £450 £525 £400
% change year-on-year -14.29% +31.25% -
Number of hourly rates quoted 0 0 0
City of London median hourly rate - - -
Central London median hourly rate - - -

IVR is in the Generic IT Skills category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for generic IT skills.

All Generic IT Skills
City of London
Contract vacancies with a requirement for generic IT skills 3059 2747 3615
As % of all contract IT jobs advertised in the City of London 43.54% 41.30% 39.36%
Number of daily rates quoted 2380 2148 2875
City of London median daily rate £525 £475 £475
Median daily rate % change year-on-year +10.53% - +5.56%
10th Percentile £325 £313 £275
90th Percentile £713 £675 £663
Central London median daily rate £525 £475 £475
% change year-on-year +10.53% - +5.56%
Number of hourly rates quoted 36 30 55
City of London median hourly rate £22.26 £19.00 £20.00
Median hourly rate % change year-on-year +17.14% -5.00% +14.29%
10th Percentile £12.88 £11.25 £12.00
90th Percentile £33.25 £55.00 £36.40
Central London median hourly rate £21.31 £18.45 £20.00
% change year-on-year +15.51% -7.75% +14.29%

IVR
Job Vacancy Trend in the City of London

Job postings citing IVR as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for IVR in the City of London

IVR
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the City of London.

Contractor daily rate trend for IVR in the City of London

IVR
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing IVR in the City of London over the 6 months to 19 November 2017.

Contractor daily rate histogram for IVR in the City of London

For the 6 months to 19 November 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for IVR.

1 6 (75.00%) Finance
2 5 (62.50%) Telecoms
3 4 (50.00%) Banking
4 3 (37.50%) Data Management
4 3 (37.50%) Marketing
4 3 (37.50%) Degree
4 3 (37.50%) Computer Science
4 3 (37.50%) QA
4 3 (37.50%) User Acceptance Testing
4 3 (37.50%) REST
4 3 (37.50%) Master Data Management
4 3 (37.50%) Mobile App
4 3 (37.50%) SOAP
4 3 (37.50%) Web Services
4 3 (37.50%) XML
4 3 (37.50%) CRM
4 3 (37.50%) Data Modelling
4 3 (37.50%) SOA
4 3 (37.50%) Informatica
4 3 (37.50%) CTI
4 3 (37.50%) Salesforce.com
4 3 (37.50%) Project Management
4 3 (37.50%) Pardot
4 3 (37.50%) Salesforce Marketing Cloud
4 3 (37.50%) Radian6
4 3 (37.50%) Conga
4 3 (37.50%) Social Media
4 3 (37.50%) Social Studio
4 3 (37.50%) DocuSign
4 3 (37.50%) Salesforce Service Cloud

IVR
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (25.00%) Skype for Business
Business Applications
1 3 (37.50%) Radian6
1 3 (37.50%) Social Studio
Cloud Services
1 3 (37.50%) Salesforce Sales Cloud
1 3 (37.50%) Salesforce Service Cloud
Communications & Networking
1 3 (37.50%) CTI
2 2 (25.00%) Skype
2 2 (25.00%) VoIP
2 2 (25.00%) WebEx
General
1 6 (75.00%) Finance
2 5 (62.50%) Telecoms
3 4 (50.00%) Banking
4 3 (37.50%) Marketing
Job Titles
1 3 (37.50%) Project Manager
1 3 (37.50%) Telephony Manager
1 3 (37.50%) Telephony Project Manager
2 2 (25.00%) Architect
2 2 (25.00%) Lync Specialist
2 2 (25.00%) Salesforce Architect
2 2 (25.00%) Salesforce Solution Architect
2 2 (25.00%) Solutions Architect
3 1 (12.50%) Call Centre Manager
3 1 (12.50%) Call Centre Project Manager
3 1 (12.50%) Contracts Manager
3 1 (12.50%) CRM Developer
3 1 (12.50%) Developer
3 1 (12.50%) Junior
3 1 (12.50%) Junior Project Manager
3 1 (12.50%) Lead Developer
3 1 (12.50%) Salesforce Developer
3 1 (12.50%) Technical Manager
3 1 (12.50%) Technical Project Manager
Libraries, Frameworks & Software Standards
1 3 (37.50%) REST
1 3 (37.50%) SOAP
1 3 (37.50%) Web Services
1 3 (37.50%) XML
Miscellaneous
1 3 (37.50%) Computer Science
1 3 (37.50%) Mobile App
1 3 (37.50%) Social Media
2 2 (25.00%) Fintech
2 2 (25.00%) Online Banking
Processes & Methodologies
1 3 (37.50%) CRM
1 3 (37.50%) Data Management
1 3 (37.50%) Data Modelling
1 3 (37.50%) Master Data Management
1 3 (37.50%) Project Management
1 3 (37.50%) SOA
1 3 (37.50%) User Acceptance Testing
2 2 (25.00%) Speech Recognition
3 1 (12.50%) Stakeholder Management
Qualifications
1 3 (37.50%) Computer Science Degree
1 3 (37.50%) Degree
Quality Assurance & Compliance
1 3 (37.50%) QA
Vendors
1 3 (37.50%) Conga
1 3 (37.50%) DocuSign
1 3 (37.50%) Informatica
1 3 (37.50%) Pardot
1 3 (37.50%) Salesforce Marketing Cloud
1 3 (37.50%) Salesforce.com