The table below looks at the prevalence of the term IVR in contract job vacancies advertised in the City of London. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited IVR over the 3 months to 23 June 2017 with a comparison to the same period over the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Interactive Voice Response (IVR)
London / City of London
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 162 157 197
Rank change year-on-year -5 +40  
Contract jobs citing IVR 4 7 4
As % of all contract IT jobs advertised in the City of London 0.12% 0.21% 0.069%
As % of the Miscellaneous category 0.29% 0.52% 0.18%
Number of daily rates quoted 2 7 4
Median daily rate £438 £475 £444
Median daily rate % change year-on-year -7.89% +7.04%  
90% offered a daily rate of more than £428 £417 £338
10% offered a daily rate of more than £448 £525 £568
UK excluding London median daily rate £375 £366 £400
% change year-on-year +2.59% -8.62%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £106.25 £21.50 £22.22
% change year-on-year +394.18% -3.24%  

IVR is in the generic IT skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for generic IT skills.

Generic IT Skills
City of London
Contract job vacancies with a requirement for generic IT skills 1382 1335 2184
As % of all contract IT job vacancies advertised in the City of London 41.88% 39.45% 37.58%
Number of daily rates quoted 1046 1116 1739
Median daily rate £530 £475 £475
Median daily rate % change year-on-year +11.57% -  
90% offered a daily rate of more than £325 £313 £300
10% offered a daily rate of more than £675 £650 £635
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00%  
Number of hourly rates quoted 14 16 39
Median hourly rate £18.70 £17.50 £22.83
Median hourly rate % change year-on-year +6.82% -23.34%  
90% offered a hourly rate of more than £12.93 £12.50 £15.60
10% offered a hourly rate of more than £22.20 £62.00 £59.10
UK excluding London median hourly rate £25.00 £22.75 £19.00
% change year-on-year +9.89% +19.73%  

IVR
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing IVR as a proportion of all contract or permanent IT jobs with a match in the Miscellaneous category.

Job vacancy trend for IVR in the City of London

IVR
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IVR in the City of London.

Contractor daily rate trend for IVR in the City of London

IVR
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IVR in the City of London.

Contractor hourly rate trend for IVR in the City of London

For the 6 months to 23 June 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for IVR.

1 3 (75.00%) Project Management
2 2 (50.00%) Speech Recognition
2 2 (50.00%) Online Banking
2 2 (50.00%) Agile Software Development
2 2 (50.00%) Banking
2 2 (50.00%) Degree
2 2 (50.00%) Fintech
3 1 (25.00%) OmniGraffle
3 1 (25.00%) Waterfall
3 1 (25.00%) Prototyping
3 1 (25.00%) Virtual Team
3 1 (25.00%) InVision
3 1 (25.00%) Customer Requirements
3 1 (25.00%) Master's Degree
3 1 (25.00%) Adobe Creative Cloud
3 1 (25.00%) Service Design
3 1 (25.00%) Back Office
3 1 (25.00%) Telecoms
3 1 (25.00%) Validation
3 1 (25.00%) Handset
3 1 (25.00%) ITIL
3 1 (25.00%) Microsoft Excel
3 1 (25.00%) DNA
3 1 (25.00%) SLA
3 1 (25.00%) Cisco
3 1 (25.00%) Avaya
3 1 (25.00%) Genesys
3 1 (25.00%) Siemens
3 1 (25.00%) CTI
3 1 (25.00%) Verint

IVR
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (25.00%) InVision
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) OmniGraffle
Cloud Services
1 1 (25.00%) Adobe Creative Cloud
Communications & Networking
1 1 (25.00%) CTI
General
1 2 (50.00%) Banking
2 1 (25.00%) Back Office
2 1 (25.00%) Telecoms
Job Titles
1 2 (50.00%) Designer
1 2 (50.00%) Project Manager
1 2 (50.00%) Telephony Manager
1 2 (50.00%) Telephony Project Manager
2 1 (25.00%) Architect
2 1 (25.00%) Call Centre Manager
2 1 (25.00%) Call Centre Project Manager
2 1 (25.00%) Solutions Architect
2 1 (25.00%) Solutions Designer
2 1 (25.00%) Technical Manager
2 1 (25.00%) Technical Project Manager
2 1 (25.00%) UI Designer
2 1 (25.00%) Voice Architect
Miscellaneous
1 2 (50.00%) Fintech
1 2 (50.00%) Online Banking
2 1 (25.00%) Analytical Skills
2 1 (25.00%) Handset
2 1 (25.00%) User Experience
2 1 (25.00%) Virtual Team
Processes & Methodologies
1 3 (75.00%) Project Management
2 2 (50.00%) Agile Software Development
2 2 (50.00%) Speech Recognition
3 1 (25.00%) Asset Management
3 1 (25.00%) Business Transformation
3 1 (25.00%) Customer Requirements
3 1 (25.00%) DNA
3 1 (25.00%) ITIL
3 1 (25.00%) People Management
3 1 (25.00%) Prototyping
3 1 (25.00%) Service Design
3 1 (25.00%) TOGAF
3 1 (25.00%) Usability Testing
3 1 (25.00%) Use Case
3 1 (25.00%) User Stories
3 1 (25.00%) Validation
3 1 (25.00%) Waterfall
Qualifications
1 2 (50.00%) Degree
2 1 (25.00%) Master's Degree
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Avaya
1 1 (25.00%) Cisco
1 1 (25.00%) Genesys
1 1 (25.00%) Siemens
1 1 (25.00%) Verint