Service Desk Support Jobs in the City of London

Service Desk Support
Central London > City of London

The median Service Desk Support salary in the City of London is £40,000 per year, according to job vacancies posted during the 6 months leading to 13 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
13 May 2025
Same period 2024 Same period 2023
Rank 135 175 235
Rank change year-on-year +40 +60 +35
Permanent jobs requiring a Service Desk Support 9 7 3
As % of all permanent jobs advertised in the City of London 0.44% 0.21% 0.064%
As % of the Job Titles category 0.47% 0.22% 0.067%
Number of salaries quoted 9 7 3
10th Percentile £30,100 £31,250 £32,250
25th Percentile £32,500 £31,875 £33,750
Median annual salary (50th Percentile) £40,000 £39,000 £37,500
Median % change year-on-year +2.56% +4.00% +13.64%
75th Percentile - £46,750 £38,750
90th Percentile £57,500 £47,500 -
Central London median annual salary £37,500 £39,000 £37,500
% change year-on-year -3.85% +4.00% +13.64%

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,906 3,218 4,491
% of permanent jobs with a recognized job title 93.02% 95.86% 96.19%
Number of salaries quoted 1,453 2,554 3,761
10th Percentile £41,250 £41,075 £42,500
25th Percentile £52,500 £53,000 £55,000
Median annual salary (50th Percentile) £72,500 £73,750 £75,000
Median % change year-on-year -1.69% -1.67% +3.45%
75th Percentile £95,000 £95,000 £97,500
90th Percentile £120,000 £112,500 £112,500
Central London median annual salary £72,500 £72,500 £74,000
% change year-on-year - -2.03% +2.07%

Service Desk Support
Job Vacancy Trend in the City of London

Job postings that featured Service Desk Support in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Desk Support in the City of London

Service Desk Support
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Service Desk Support in the City of London.

Salary trend for Service Desk Support in the City of London

Service Desk Support
Salary Histogram in the City of London

Salary distribution for jobs citing Service Desk Support in the City of London over the 6 months to 13 May 2025.

Salary histogram for Service Desk Support in the City of London

Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 13 May 2025, Service Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Service Desk Support in the job title.

1 7 (77.78%) Law
2 6 (66.67%) Windows
2 6 (66.67%) Customer Service
2 6 (66.67%) Windows 10
3 5 (55.56%) Analytical Skills
4 4 (44.44%) ITSM
5 3 (33.33%) Microsoft Office
5 3 (33.33%) Microsoft
5 3 (33.33%) Legal
5 3 (33.33%) Video Conferencing
5 3 (33.33%) Social Skills
6 2 (22.22%) Microsoft 365
6 2 (22.22%) Degree
6 2 (22.22%) Microsoft PowerPoint
7 1 (11.11%) Finance
7 1 (11.11%) Active Directory
7 1 (11.11%) Red Hat
7 1 (11.11%) Nagios
7 1 (11.11%) ITIL
7 1 (11.11%) Linux
7 1 (11.11%) SLA
7 1 (11.11%) Banking
7 1 (11.11%) Document Management
7 1 (11.11%) iManage
7 1 (11.11%) Jamf Pro
7 1 (11.11%) RHCSA
7 1 (11.11%) Bash
7 1 (11.11%) Service Desk Management
7 1 (11.11%) Performance Monitoring
7 1 (11.11%) DevOps

Service Desk Support Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (33.33%) Microsoft Office
2 2 (22.22%) Microsoft PowerPoint
Cloud Services
1 2 (22.22%) Microsoft 365
General
1 7 (77.78%) Law
2 5 (55.56%) Analytical Skills
3 3 (33.33%) Legal
3 3 (33.33%) Social Skills
4 1 (11.11%) Banking
4 1 (11.11%) Finance
Miscellaneous
1 3 (33.33%) Video Conferencing
Operating Systems
1 6 (66.67%) Windows
1 6 (66.67%) Windows 10
2 1 (11.11%) Linux
2 1 (11.11%) Red Hat Enterprise Linux
Processes & Methodologies
1 6 (66.67%) Customer Service
2 4 (44.44%) ITSM
3 1 (11.11%) Customer-Centricity
3 1 (11.11%) DevOps
3 1 (11.11%) Document Management
3 1 (11.11%) ITIL
3 1 (11.11%) Performance Monitoring
3 1 (11.11%) Problem-Solving
3 1 (11.11%) Service Desk Management
Programming Languages
1 1 (11.11%) Bash
Qualifications
1 2 (22.22%) Degree
2 1 (11.11%) RHCSA
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
Systems Management
1 1 (11.11%) Jamf Pro
1 1 (11.11%) Nagios
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) iManage
2 1 (11.11%) Red Hat
2 1 (11.11%) SolarWinds