Period
to 17 November 2017

The median annual salary for a Support Manager was £67,500 in advertised job vacancies in the City of London during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
Central London > City of London
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 256 332 380
Rank change year-on-year +76 +48 -19
Permanent jobs requiring a Support Manager 71 21 47
As % of all permanent IT jobs advertised in the City of London 0.69% 0.18% 0.27%
As % of the Job Titles category 0.73% 0.19% 0.28%
Number of salaries quoted 63 20 40
City of London median annual salary £67,500 £51,250 £53,750
Median salary % change year-on-year +31.71% -4.65% -2.27%
10th Percentile £37,050 £37,500 £32,950
90th Percentile £106,250 £77,500 £87,875
Central London median annual salary £57,500 £50,000 £57,500
% change year-on-year +15.00% -13.04% +4.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9693 11285 16633
% of permanent IT jobs with a recognized job title 94.79% 96.38% 95.79%
Number of salaries quoted 8779 10283 14445
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £34,000 £33,750 £32,500
90th Percentile £92,500 £88,750 £87,500
Central London median annual salary £58,500 £57,500 £55,000
% change year-on-year +1.74% +4.55% -

Support Manager
Job Vacancy Trend in the City of London

Job postings that featured Support Manager in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Support Manager in the City of London

Support Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in the City of London.

Salary trend for Support Manager in the City of London

Support Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Support Manager in the City of London over the 6 months to 17 November 2017.

Salary histogram for Support Manager in the City of London

Support Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 17 November 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Support Manager in the job title.

1 22 (30.99%) Finance
2 21 (29.58%) Front Office
3 19 (26.76%) ITIL
4 18 (25.35%) Asset Management
4 18 (25.35%) Investment Management
5 17 (23.94%) Fixed Income
5 17 (23.94%) Equities
5 17 (23.94%) Windows
5 17 (23.94%) Charles River
6 13 (18.31%) Microsoft
7 10 (14.08%) Change Management
7 10 (14.08%) SQL Server
7 10 (14.08%) CRM
7 10 (14.08%) SharePoint
8 9 (12.68%) Service Management
8 9 (12.68%) VMware
8 9 (12.68%) VMware Infrastructure
9 8 (11.27%) Office 365
9 8 (11.27%) Service Delivery
9 8 (11.27%) SLA
9 8 (11.27%) C#
10 7 (9.86%) Active Directory
10 7 (9.86%) SQL
10 7 (9.86%) Microsoft Office
10 7 (9.86%) TCP/IP
11 6 (8.45%) .NET
11 6 (8.45%) Degree
11 6 (8.45%) Supplier Management
11 6 (8.45%) Dynamics CRM
11 6 (8.45%) Analytical Skills

Support Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (14.08%) SharePoint
2 4 (5.63%) IIS
2 4 (5.63%) Tomcat
3 1 (1.41%) Confluence
3 1 (1.41%) MS Exchange
3 1 (1.41%) OpenStack
3 1 (1.41%) SharePoint 2013
Applications
1 7 (9.86%) Microsoft Office
2 4 (5.63%) Spreadsheet
3 2 (2.82%) Microsoft Project
3 2 (2.82%) MS Visio
Business Applications
1 6 (8.45%) Dynamics CRM
2 4 (5.63%) BusinessWorks
3 2 (2.82%) Remedy ITSM
Cloud Services
1 8 (11.27%) Office 365
2 5 (7.04%) Microsoft Azure
3 4 (5.63%) SaaS
4 1 (1.41%) Adobe Creative Cloud
Communications & Networking
1 7 (9.86%) TCP/IP
2 5 (7.04%) Internet
3 3 (4.23%) DHCP
3 3 (4.23%) DNS
3 3 (4.23%) Firewall
3 3 (4.23%) Wireless
4 2 (2.82%) LAN
4 2 (2.82%) WAN
5 1 (1.41%) IP Telephony
5 1 (1.41%) NAS
5 1 (1.41%) SMS
5 1 (1.41%) VPN
Database & Business Intelligence
1 10 (14.08%) SQL Server
2 4 (5.63%) PowerCenter
2 4 (5.63%) SQL Server Integration Services
2 4 (5.63%) SQL Server Reporting Services
Development Applications
1 4 (5.63%) Octopus Deploy
1 4 (5.63%) TeamCity
2 2 (2.82%) ClearCase
2 2 (2.82%) Subversion
3 1 (1.41%) JIRA
General
1 22 (30.99%) Finance
2 21 (29.58%) Front Office
3 4 (5.63%) Advertising
4 2 (2.82%) Retail
4 2 (2.82%) Telecoms
5 1 (1.41%) Banking
5 1 (1.41%) Legal
5 1 (1.41%) Marketing
Libraries, Frameworks & Software Standards
1 6 (8.45%) .NET
2 3 (4.23%) FIX Protocol
3 1 (1.41%) WCF
3 1 (1.41%) WPF
Miscellaneous
1 17 (23.94%) Equities
1 17 (23.94%) Fixed Income
2 6 (8.45%) Analytical Skills
3 5 (7.04%) Data Centre
3 5 (7.04%) Reinsurance
4 3 (4.23%) Computer Science
4 3 (4.23%) Enterprise Software
4 3 (4.23%) Management Information System
4 3 (4.23%) User Experience
5 2 (2.82%) Blackberry
5 2 (2.82%) Smartphone
5 2 (2.82%) STB
6 1 (1.41%) Fintech
6 1 (1.41%) Mobile Computing
6 1 (1.41%) Replication
Operating Systems
1 17 (23.94%) Windows
2 6 (8.45%) Windows Server
3 4 (5.63%) Windows 7
4 3 (4.23%) Windows 10
5 2 (2.82%) Linux
5 2 (2.82%) Solaris
5 2 (2.82%) Unix
5 2 (2.82%) Windows 8
5 2 (2.82%) Windows Server 2008
6 1 (1.41%) Mac OS X
6 1 (1.41%) Windows Server 2012
Processes & Methodologies
1 19 (26.76%) ITIL
2 18 (25.35%) Asset Management
2 18 (25.35%) Investment Management
3 10 (14.08%) Change Management
3 10 (14.08%) CRM
4 9 (12.68%) Service Management
5 8 (11.27%) Service Delivery
6 6 (8.45%) Resource Allocation
6 6 (8.45%) Supplier Management
7 5 (7.04%) People Management
7 5 (7.04%) Problem Management
7 5 (7.04%) Process Improvement
7 5 (7.04%) Resource Management
8 4 (5.63%) Continuous Improvement
8 4 (5.63%) Data Analysis
8 4 (5.63%) Disaster Recovery
8 4 (5.63%) ERP
8 4 (5.63%) ITIL V2
9 3 (4.23%) Electronic Trading
9 3 (4.23%) Portfolio Management
Programming Languages
1 8 (11.27%) C#
2 7 (9.86%) SQL
3 5 (7.04%) Java
3 5 (7.04%) PowerShell
4 2 (2.82%) JavaScript
Qualifications
1 6 (8.45%) Degree
2 2 (2.82%) APMP
2 2 (2.82%) MCSE
2 2 (2.82%) Microsoft Certification
2 2 (2.82%) PMI Certification
2 2 (2.82%) PMP
3 1 (1.41%) ITIL Certification
3 1 (1.41%) MCDST
3 1 (1.41%) MCITP
Quality Assurance & Compliance
1 8 (11.27%) SLA
2 2 (2.82%) P3O
2 2 (2.82%) PMO
3 1 (1.41%) Data Quality
3 1 (1.41%) QA
System Software
1 9 (12.68%) VMware Infrastructure
2 7 (9.86%) Active Directory
3 1 (1.41%) Hyper-V
3 1 (1.41%) VirtualBox
3 1 (1.41%) VMware Server
3 1 (1.41%) XenApp
3 1 (1.41%) XenDesktop
Systems Management
1 3 (4.23%) SCCM
2 1 (1.41%) Backup Exec
2 1 (1.41%) WSUS
Vendors
1 17 (23.94%) Charles River
2 13 (18.31%) Microsoft
3 9 (12.68%) VMware
4 4 (5.63%) Informatica
4 4 (5.63%) Siebel
4 4 (5.63%) TIBCO
5 3 (4.23%) Citrix
5 3 (4.23%) Symantec
6 2 (2.82%) Avaya
6 2 (2.82%) BMC
6 2 (2.82%) Murex
6 2 (2.82%) NetApp
6 2 (2.82%) Nimble Storage
6 2 (2.82%) Remedy
6 2 (2.82%) Sybase
7 1 (1.41%) Adobe
7 1 (1.41%) Apple
7 1 (1.41%) Meraki
7 1 (1.41%) SAP
7 1 (1.41%) Synology