Period
to 18 October 2017

The following table provides summary statistics for permanent job vacancies advertised in County Antrim with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 18 October 2017 with a comparison to the same period in the previous 2 years.

Service Management
Northern Ireland > County Antrim
6 months to
18 Oct 2017
Same period 2016 Same period 2015
Rank 52 34 38
Rank change year-on-year -18 +4 -
Permanent jobs citing Service Management 13 9 2
As % of all permanent IT jobs advertised in County Antrim 3.37% 3.17% 1.14%
As % of the Processes & Methodologies category 3.67% 3.57% 1.18%
Number of salaries quoted 12 9 1
County Antrim median annual salary £37,500 £40,000 £45,000
Median salary % change year-on-year -6.25% -11.11% -
10th Percentile £26,550 £37,500 £42,500
90th Percentile £52,625 £42,500 £47,500
Northern Ireland median annual salary £37,500 £40,000 £45,000
% change year-on-year -6.25% -11.11% +31.20%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in County Antrim with a requirement for process or methodology skills.

All Process and Methodology Skills
County Antrim
Permanent vacancies with a requirement for process or methodology skills 354 252 169
As % of all permanent IT jobs advertised in County Antrim 91.71% 88.73% 96.02%
Number of salaries quoted 210 202 109
County Antrim median annual salary £35,500 £40,000 £40,000
Median salary % change year-on-year -11.25% - +29.03%
10th Percentile £21,250 £26,250 £24,650
90th Percentile £59,500 £61,125 £59,050
Northern Ireland median annual salary £36,000 £40,000 £37,500
% change year-on-year -10.00% +6.67% +13.64%

Service Management
Job Vacancy Trend in County Antrim

Job postings citing Service Management as a percentage of all IT jobs advertised in County Antrim.

Job vacancy trend for Service Management in County Antrim

Service Management
Salary Trend in County Antrim

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in County Antrim.

Salary trend for Service Management in County Antrim

Service Management
Salary Histogram in County Antrim

The salary distribution of IT jobs citing Service Management in County Antrim over the 6 months to 18 October 2017.

Salary histogram for Service Management in County Antrim

Service Management
Job Locations in County Antrim

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the County Antrim region over the 6 months to 18 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Belfast -20 10 £37,500 -6.25%
Newtownabbey - 3 £21,000 -
Service Management
Northern Ireland

For the 6 months to 18 October 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the County Antrim region with a requirement for Service Management.

1 11 (84.62%) ITIL
2 7 (53.85%) SQL
2 7 (53.85%) ITIL Certification
3 6 (46.15%) Service Delivery
3 6 (46.15%) Disaster Recovery
3 6 (46.15%) ETL
3 6 (46.15%) High Availability
4 4 (30.77%) Finance
4 4 (30.77%) ITSM
5 3 (23.08%) Service Design
5 3 (23.08%) Migration
6 2 (15.38%) Problem Management
6 2 (15.38%) Legal
6 2 (15.38%) Project Management
7 1 (7.69%) Creative Problem-Solving
7 1 (7.69%) Presales
7 1 (7.69%) Windows Server
7 1 (7.69%) Waterfall
7 1 (7.69%) Exchange Server 2010
7 1 (7.69%) ITIL V3
7 1 (7.69%) Continuous Improvement
7 1 (7.69%) Process Improvement
7 1 (7.69%) Office 365
7 1 (7.69%) NetScaler
7 1 (7.69%) SQL Server 2012
7 1 (7.69%) Symantec Enterprise Vault
7 1 (7.69%) Exchange Server 2013
7 1 (7.69%) Symantec Endpoint Protection
7 1 (7.69%) Mentoring
7 1 (7.69%) Patch Management

Service Management
Co-occurring IT Skills in County Antrim by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (7.69%) Exchange Server 2007
1 1 (7.69%) Exchange Server 2010
1 1 (7.69%) Exchange Server 2013
1 1 (7.69%) MS Exchange
Cloud Services
1 1 (7.69%) Office 365
Communications & Networking
1 1 (7.69%) NetScaler
Database & Business Intelligence
1 1 (7.69%) SQL Server
1 1 (7.69%) SQL Server 2005
1 1 (7.69%) SQL Server 2008
1 1 (7.69%) SQL Server 2012
General
1 4 (30.77%) Finance
2 2 (15.38%) Legal
3 1 (7.69%) Back Office
3 1 (7.69%) Billing
Job Titles
1 7 (53.85%) Analyst
2 6 (46.15%) DBA
2 6 (46.15%) Support Analyst
3 4 (30.77%) SQL Analyst
3 4 (30.77%) SQL DBA
3 4 (30.77%) SQL Support Analyst
4 2 (15.38%) Applications Support
4 2 (15.38%) Applications Support Analyst
4 2 (15.38%) Designer
5 1 (7.69%) Administrator
5 1 (7.69%) Infrastructure Manager
5 1 (7.69%) Senior Infrastructure Manager
5 1 (7.69%) Senior Manager
5 1 (7.69%) Service Analyst
5 1 (7.69%) Service Desk Analyst
5 1 (7.69%) Service Management Team Leader
5 1 (7.69%) Service Manager
5 1 (7.69%) Systems Administrator
5 1 (7.69%) Team Leader
Miscellaneous
1 1 (7.69%) Data Centre
1 1 (7.69%) Replication
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows Server
Processes & Methodologies
1 11 (84.62%) ITIL
2 6 (46.15%) Disaster Recovery
2 6 (46.15%) ETL
2 6 (46.15%) High Availability
2 6 (46.15%) Service Delivery
3 4 (30.77%) ITSM
4 3 (23.08%) Migration
4 3 (23.08%) Service Design
5 2 (15.38%) Problem Management
5 2 (15.38%) Project Management
6 1 (7.69%) Business Continuity
6 1 (7.69%) Continuous Improvement
6 1 (7.69%) Creative Problem-Solving
6 1 (7.69%) Document Management
6 1 (7.69%) Financial Modelling
6 1 (7.69%) ITIL V3
6 1 (7.69%) Knowledge Management
6 1 (7.69%) Mentoring
6 1 (7.69%) Process Improvement
6 1 (7.69%) Waterfall
Programming Languages
1 7 (53.85%) SQL
Qualifications
1 7 (53.85%) ITIL Certification
2 1 (7.69%) CCA
2 1 (7.69%) Citrix Certification
2 1 (7.69%) MCITP
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) Hyper-V
1 1 (7.69%) VMware Infrastructure
1 1 (7.69%) XenApp
Systems Management
1 1 (7.69%) Backup Exec
1 1 (7.69%) NetBackup
1 1 (7.69%) Norton AntiVirus
1 1 (7.69%) Symantec Endpoint Protection
1 1 (7.69%) Symantec Enterprise Vault
Vendors
1 1 (7.69%) Citrix
1 1 (7.69%) CommVault
1 1 (7.69%) Microsoft
1 1 (7.69%) Symantec
1 1 (7.69%) VMware