Service Management Job Trends in Northern Ireland

Service Management
UK > Northern Ireland

The table below provides summary statistics and salary benchmarking for jobs advertised in Northern Ireland requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 12 January 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 47 40 43
Rank change year-on-year -7 +3 +44
Permanent jobs citing Service Management 12 7 7
As % of all permanent jobs in Northern Ireland 2.39% 1.77% 2.11%
As % of the Processes & Methodologies category 3.10% 2.11% 2.30%
Number of salaries quoted 1 6 5
10th Percentile - - -
25th Percentile £61,250 £51,250 £38,856
Median annual salary (50th Percentile) £62,500 £52,500 £42,500
Median % change year-on-year +19.05% +23.53% +21.80%
75th Percentile £63,750 £53,750 £45,719
90th Percentile - - £47,088
UK median annual salary £52,500 £55,000 £54,500
% change year-on-year -4.55% +0.92% +3.81%

All Process & Methodology Skills
Northern Ireland

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northern Ireland.

Permanent vacancies with a requirement for process or methodology skills 387 331 304
As % of all permanent jobs advertised in Northern Ireland 76.94% 83.59% 91.57%
Number of salaries quoted 169 108 219
10th Percentile £29,250 £34,112 £30,000
25th Percentile £31,875 £45,000 £34,688
Median annual salary (50th Percentile) £50,000 £59,430 £50,000
Median % change year-on-year -15.87% +18.86% -
75th Percentile £70,000 £80,000 £69,125
90th Percentile £95,000 £95,000 £80,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Service Management
Job Vacancy Trend in Northern Ireland

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Northern Ireland.

Service Management job vacancy trend in Northern Ireland

Service Management
Salary Trend in Northern Ireland

Salary distribution trend for jobs in Northern Ireland citing Service Management.

Salary distribution trend for jobs in Northern Ireland citing Service Management

Service Management
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Northern Ireland region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +3 9 £62,500 +19.05% 4
Service Management
UK

Service Management
Co-Occurring Skills & Capabilities in Northern Ireland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 6 (50.00%) Microsoft Office
Cloud Services
1 4 (33.33%) AWS
1 4 (33.33%) Azure
2 1 (8.33%) GitHub
2 1 (8.33%) GitHub Actions
Communications & Networking
1 1 (8.33%) VLAN
1 1 (8.33%) Wi-Fi
Development Applications
1 7 (58.33%) JIRA
General
1 6 (50.00%) French Language
1 6 (50.00%) Inclusion and Diversity
1 6 (50.00%) Social Skills
1 6 (50.00%) Swedish Language
2 4 (33.33%) Police
3 2 (16.67%) Finance
4 1 (8.33%) Advertising
Job Titles
1 6 (50.00%) Lead
1 6 (50.00%) Service Desk Team Leader
1 6 (50.00%) Team Leader
2 4 (33.33%) Architect
2 4 (33.33%) Service Architect
3 1 (8.33%) Artificial Intelligence Engineer
3 1 (8.33%) Delivery Manager
3 1 (8.33%) Full-Stack Engineer
3 1 (8.33%) Network Delivery Manager
3 1 (8.33%) Network Manager
3 1 (8.33%) Network Operations Manager
3 1 (8.33%) Network Services Manager
3 1 (8.33%) Service Delivery Manager
3 1 (8.33%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (8.33%) LangChain
1 1 (8.33%) Next.js
1 1 (8.33%) React
Miscellaneous
1 4 (33.33%) Enterprise Software
2 1 (8.33%) AI Agents
Processes & Methodologies
1 8 (66.67%) ITSM
2 7 (58.33%) Continuous Improvement
3 6 (50.00%) Coaching
3 6 (50.00%) Conflict Resolution
3 6 (50.00%) Knowledge Management
4 5 (41.67%) Agile
4 5 (41.67%) ITIL
4 5 (41.67%) Service Delivery
5 4 (33.33%) Cybersecurity
5 4 (33.33%) DevOps
5 4 (33.33%) IT Strategy
5 4 (33.33%) Presales
5 4 (33.33%) Project Delivery
5 4 (33.33%) Runbook
5 4 (33.33%) Service Design
5 4 (33.33%) SFIA
5 4 (33.33%) SIAM
5 4 (33.33%) TOGAF
5 4 (33.33%) Transition Management
6 2 (16.67%) Computer Science
Programming Languages
1 1 (8.33%) Python
1 1 (8.33%) TypeScript
Qualifications
1 12 (100.00%) Degree
2 6 (50.00%) MCSE
2 6 (50.00%) Microsoft Certification
3 4 (33.33%) ITIL Certification
4 2 (16.67%) Computer Science Degree
5 1 (8.33%) BPSS Clearance
5 1 (8.33%) Master's Degree
5 1 (8.33%) Security Cleared
System Software
1 6 (50.00%) Active Directory
2 1 (8.33%) Docker
Systems Management
1 1 (8.33%) Kubernetes
Vendors
1 10 (83.33%) Microsoft
2 4 (33.33%) CrowdStrike
2 4 (33.33%) Fortinet
2 4 (33.33%) Palo Alto