Service Management Job Trends in Northern Ireland

Service Management
UK > Northern Ireland

The table below provides summary statistics and salary benchmarking for jobs advertised in Northern Ireland requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 18 November 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Nov 2025
Same period 2024 Same period 2023
Rank 40 47 47
Rank change year-on-year +7 0 +51
Permanent jobs citing Service Management 15 10 5
As % of all permanent jobs in Northern Ireland 3.33% 2.04% 1.52%
As % of the Processes & Methodologies category 4.00% 2.54% 1.65%
Number of salaries quoted 1 8 3
10th Percentile - £43,500 -
25th Percentile £52,500 £49,688 £38,856
Median annual salary (50th Percentile) £55,000 £52,500 £42,288
Median % change year-on-year +4.76% +24.15% +53.77%
75th Percentile £57,500 £53,750 £46,859
90th Percentile - £54,125 £47,544
UK median annual salary £52,500 £54,439 £54,763
% change year-on-year -3.56% -0.59% +3.33%

All Process and Methodology Skills
Northern Ireland

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Northern Ireland.

Permanent vacancies with a requirement for process or methodology skills 375 393 303
As % of all permanent jobs advertised in Northern Ireland 83.33% 80.20% 92.38%
Number of salaries quoted 156 189 225
10th Percentile £30,000 £34,112 £29,994
25th Percentile £34,463 £46,250 £36,250
Median annual salary (50th Percentile) £50,000 £60,000 £50,000
Median % change year-on-year -16.67% +20.00% -
75th Percentile £70,000 £80,000 £67,500
90th Percentile £90,000 £95,000 £77,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Service Management
Job Vacancy Trend in Northern Ireland

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in Northern Ireland.

Service Management job vacancy trend in Northern Ireland

Service Management
Salary Trend in Northern Ireland

Salary distribution trend for jobs in Northern Ireland citing Service Management.

Salary distribution trend for jobs in Northern Ireland citing Service Management

Service Management
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Northern Ireland region over the 6 months to 18 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +11 12 £55,000 +4.76% 8
Service Management
UK

Service Management
Co-Occurring Skills & Capabilities in Northern Ireland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 6 (40.00%) Microsoft Office
Business Applications
1 5 (33.33%) Remedy ITSM
Cloud Services
1 3 (20.00%) AWS
1 3 (20.00%) Azure
2 1 (6.67%) Cloud Computing
2 1 (6.67%) Entra ID
2 1 (6.67%) PaaS
2 1 (6.67%) SaaS
Communications & Networking
1 6 (40.00%) VLAN
1 6 (40.00%) Wi-Fi
2 1 (6.67%) DHCP
2 1 (6.67%) DNS
Development Applications
1 11 (73.33%) JIRA
General
1 12 (80.00%) Social Skills
2 6 (40.00%) French Language
2 6 (40.00%) Inclusion and Diversity
2 6 (40.00%) Swedish Language
3 2 (13.33%) Police
4 1 (6.67%) Finance
Job Titles
1 6 (40.00%) Delivery Manager
1 6 (40.00%) Lead
1 6 (40.00%) Network Delivery Manager
1 6 (40.00%) Network Manager
1 6 (40.00%) Network Operations Manager
1 6 (40.00%) Network Services Manager
1 6 (40.00%) Service Delivery Manager
1 6 (40.00%) Service Desk Team Leader
1 6 (40.00%) Service Manager
1 6 (40.00%) Team Leader
2 2 (13.33%) Architect
2 2 (13.33%) Service Architect
3 1 (6.67%) Cloud Engineer
Miscellaneous
1 6 (40.00%) Management Information System
2 5 (33.33%) Fibre Optics
3 2 (13.33%) Enterprise Software
4 1 (6.67%) Data Centre
Operating Systems
1 1 (6.67%) Windows
1 1 (6.67%) Windows Server
1 1 (6.67%) Windows Server 2016
Processes & Methodologies
1 13 (86.67%) ITSM
2 12 (80.00%) Continuous Improvement
3 9 (60.00%) ITIL
4 8 (53.33%) Service Delivery
5 6 (40.00%) Coaching
5 6 (40.00%) Computer Science
5 6 (40.00%) Conflict Resolution
5 6 (40.00%) Innovative Thinking
5 6 (40.00%) Knowledge Management
6 5 (33.33%) Asset Management
6 5 (33.33%) IT Asset Management
6 5 (33.33%) Project Management
6 5 (33.33%) Strategic Planning
7 3 (20.00%) Cybersecurity
7 3 (20.00%) DevOps
8 2 (13.33%) Agile
8 2 (13.33%) Presales
8 2 (13.33%) SFIA
8 2 (13.33%) TOGAF
8 2 (13.33%) Transition Management
Qualifications
1 14 (93.33%) Degree
2 6 (40.00%) Computer Science Degree
2 6 (40.00%) MCSE
2 6 (40.00%) Microsoft Certification
3 2 (13.33%) ITIL Certification
4 1 (6.67%) BPSS Clearance
4 1 (6.67%) ITIL Foundation Certificate
4 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 1 (6.67%) ISO/IEC 27001
System Software
1 7 (46.67%) Active Directory
Vendors
1 9 (60.00%) Microsoft
2 5 (33.33%) BMC
2 5 (33.33%) Remedy
3 2 (13.33%) CrowdStrike
3 2 (13.33%) Fortinet
3 2 (13.33%) Palo Alto
4 1 (6.67%) Broadcom
4 1 (6.67%) VMware