Service Management Jobs in Northern Ireland

Service Management
UK > Northern Ireland

The following table provides summary statistics for permanent job vacancies advertised in Northern Ireland with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 15 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
15 Apr 2024
Same period 2023 Same period 2022
Rank 59 98 73
Rank change year-on-year +39 -25 -10
Permanent jobs citing Service Management 17 4 5
As % of all permanent jobs advertised in Northern Ireland 2.46% 0.48% 0.73%
As % of the Processes & Methodologies category 2.73% 0.49% 0.80%
Number of salaries quoted 5 2 5
10th Percentile - £28,375 £30,250
25th Percentile - £31,563 £36,250
Median annual salary (50th Percentile) £30,000 £38,750 £37,500
Median % change year-on-year -22.58% +3.33% -25.00%
75th Percentile £43,750 £46,563 £38,750
90th Percentile - £50,125 £42,500
UK median annual salary £50,000 £53,000 £50,173
% change year-on-year -5.66% +5.64% +0.35%

All Process and Methodology Skills
Northern Ireland

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Northern Ireland with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 622 818 623
As % of all permanent jobs advertised in Northern Ireland 89.88% 97.38% 91.35%
Number of salaries quoted 297 441 337
10th Percentile £30,000 £30,500 £26,250
25th Percentile £38,000 £36,250 £31,250
Median annual salary (50th Percentile) £55,000 £50,000 £42,500
Median % change year-on-year +10.00% +17.65% +6.25%
75th Percentile £67,500 £62,500 £58,750
90th Percentile £87,500 £68,750 £67,500
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Service Management
Job Vacancy Trend in Northern Ireland

Job postings citing Service Management as a proportion of all IT jobs advertised in Northern Ireland.

Job vacancy trend for Service Management in Northern Ireland

Service Management
Salary Trend in Northern Ireland

3-month moving average salary quoted in jobs citing Service Management in Northern Ireland.

Salary trend for Service Management in Northern Ireland

Service Management
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Northern Ireland region over the 6 months to 15 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim +31 13 £42,500 +54.55% 3
County Tyrone - 3 £30,000 -
County Down - 1 £42,500 -
Newry - 1 £42,500 -
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in Northern Ireland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (17.65%) Microsoft Exchange
2 2 (11.76%) SAS
3 1 (5.88%) SharePoint
Applications
1 1 (5.88%) Microsoft Office
Business Applications
1 2 (11.76%) Remedy ITSM
Cloud Services
1 4 (23.53%) Microsoft 365
2 2 (11.76%) Azure
3 1 (5.88%) AWS
3 1 (5.88%) Entra ID
3 1 (5.88%) OneDrive
Database & Business Intelligence
1 1 (5.88%) SQL Server
Development Applications
1 1 (5.88%) JIRA
General
1 8 (47.06%) Social Skills
2 4 (23.53%) Finance
2 4 (23.53%) Public Sector
3 3 (17.65%) Organisational Skills
4 2 (11.76%) Telecoms
5 1 (5.88%) Manufacturing
5 1 (5.88%) Retail
Job Titles
1 5 (29.41%) Architect
2 4 (23.53%) Support Engineer
3 3 (17.65%) IT Engineer
3 3 (17.65%) IT Support
3 3 (17.65%) IT Support Engineer
3 3 (17.65%) ITSM Architect
3 3 (17.65%) Service Architect
4 2 (11.76%) Administrator
4 2 (11.76%) Developer
4 2 (11.76%) ServiceNow Architect
4 2 (11.76%) ServiceNow Developer
4 2 (11.76%) Services Director
5 1 (5.88%) 2nd Line Engineer
5 1 (5.88%) 2nd Line Support
5 1 (5.88%) 2nd Line Support Engineer
5 1 (5.88%) Analyst
5 1 (5.88%) Applications Support
5 1 (5.88%) Applications Support Analyst
5 1 (5.88%) Service Management Specialist
5 1 (5.88%) Support Analyst
Libraries, Frameworks & Software Standards
1 2 (11.76%) AngularJS
1 2 (11.76%) CSS
1 2 (11.76%) HTML
1 2 (11.76%) Twitter Bootstrap
1 2 (11.76%) Web Services
Miscellaneous
1 2 (11.76%) CMDB
1 2 (11.76%) Legacy Systems
2 1 (5.88%) CCTV
Operating Systems
1 1 (5.88%) Windows
1 1 (5.88%) Windows 10
1 1 (5.88%) Windows Server 2012
1 1 (5.88%) Windows Server 2016
Processes & Methodologies
1 11 (64.71%) ITSM
2 10 (58.82%) Actionable Insight
3 7 (41.18%) Service Delivery
4 5 (29.41%) ITIL
5 4 (23.53%) Problem-Solving
5 4 (23.53%) Project Management
6 3 (17.65%) Creative Thinking
6 3 (17.65%) Customer Service
6 3 (17.65%) Decision-Making
6 3 (17.65%) Service Design
6 3 (17.65%) Stakeholder Management
6 3 (17.65%) User Experience
7 2 (11.76%) Business Development
7 2 (11.76%) Continuous Improvement
7 2 (11.76%) Incident Management
7 2 (11.76%) Presales
7 2 (11.76%) Problem Management
7 2 (11.76%) Root Cause Analysis
7 2 (11.76%) Security Operations
7 2 (11.76%) TOGAF
Programming Languages
1 1 (5.88%) SQL
1 1 (5.88%) T-SQL
Qualifications
1 5 (29.41%) SC Cleared
1 5 (29.41%) Security Cleared
2 4 (23.53%) Degree
Quality Assurance & Compliance
1 2 (11.76%) COBIT
System Software
1 1 (5.88%) Active Directory
Systems Management
1 2 (11.76%) OpenView
Vendors
1 5 (29.41%) ServiceNow
2 2 (11.76%) BMC
2 2 (11.76%) HP
2 2 (11.76%) Remedy
3 1 (5.88%) Microsoft