Period
to 18 July 2018

The following table provides summary statistics for permanent job vacancies advertised in County Antrim with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 July 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Northern Ireland > County Antrim
6 months to
18 Jul 2018
Same period 2017 Same period 2016
Rank 39 38 21
Rank change year-on-year -1 -17 +21
Permanent jobs citing Service Delivery 18 18 25
As % of all permanent IT jobs advertised in County Antrim 4.96% 4.69% 9.40%
As % of the Processes & Methodologies category 5.42% 5.07% 10.08%
Number of salaries quoted 11 19 19
County Antrim median annual salary £21,000 £50,000 £37,500
Median salary % change year-on-year -58.00% +33.33% +25.00%
10th Percentile £20,500 £27,750 £34,750
90th Percentile £21,500 £63,500 £50,000
Northern Ireland median annual salary £21,000 £50,000 £37,500
% change year-on-year -58.00% +33.33% +25.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in County Antrim with a requirement for process or methodology skills.

All Process and Methodology Skills
County Antrim
Permanent vacancies with a requirement for process or methodology skills 332 355 248
As % of all permanent IT jobs advertised in County Antrim 91.46% 92.45% 93.23%
Number of salaries quoted 236 278 175
County Antrim median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% +7.38%
10th Percentile £20,813 £22,500 £25,000
90th Percentile £62,500 £62,500 £59,000
Northern Ireland median annual salary £40,000 £37,500 £40,000
% change year-on-year +6.67% -6.25% +6.67%

Service Delivery
Job Vacancy Trend in County Antrim

Job postings citing Service Delivery as a percentage of all IT jobs advertised in County Antrim.

Job vacancy trend for Service Delivery in County Antrim

Service Delivery
Salary Trend in County Antrim

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in County Antrim.

Salary trend for Service Delivery in County Antrim

Service Delivery
Job Locations in County Antrim

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the County Antrim region over the 6 months to 18 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Belfast -6 15 £21,000 -58.00% 1
Newtownabbey -7 3 - -
Service Delivery
Northern Ireland

For the 6 months to 18 July 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the County Antrim region with a requirement for Service Delivery.

1 17 (94.44%) Finance
2 11 (61.11%) ITIL
2 11 (61.11%) MCP
2 11 (61.11%) Windows
2 11 (61.11%) MCSA
2 11 (61.11%) LAN
2 11 (61.11%) Microsoft Certification
2 11 (61.11%) Windows 7
2 11 (61.11%) ITIL V3
2 11 (61.11%) Data Centre
3 10 (55.56%) Exchange Server 2010
3 10 (55.56%) Exchange Server 2007
3 10 (55.56%) Cisco CUCM
3 10 (55.56%) Microsoft PowerPoint
3 10 (55.56%) MCDST
3 10 (55.56%) MCITP
3 10 (55.56%) Incident Management
3 10 (55.56%) Exchange Server 2013
3 10 (55.56%) Windows 10
3 10 (55.56%) TCP/IP
3 10 (55.56%) VPN
3 10 (55.56%) Cisco
3 10 (55.56%) Microsoft
3 10 (55.56%) Active Directory
3 10 (55.56%) HP
3 10 (55.56%) Dell
3 10 (55.56%) Apple
3 10 (55.56%) Reuters
3 10 (55.56%) Bloomberg
3 10 (55.56%) Remedy

Service Delivery
Co-occurring IT Skills in County Antrim by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (55.56%) Blackberry Enterprise Server
1 10 (55.56%) Exchange Server 2007
1 10 (55.56%) Exchange Server 2010
1 10 (55.56%) Exchange Server 2013
1 10 (55.56%) MS Exchange
2 1 (5.56%) OpenStack
Applications
1 10 (55.56%) Microsoft Excel
1 10 (55.56%) Microsoft PowerPoint
2 1 (5.56%) Microsoft Office
Communications & Networking
1 11 (61.11%) LAN
2 10 (55.56%) Network Security
2 10 (55.56%) TCP/IP
2 10 (55.56%) VPN
2 10 (55.56%) WAN
3 1 (5.56%) Ethernet
3 1 (5.56%) Software-Defined Networking
General
1 17 (94.44%) Finance
2 3 (16.67%) Retail
3 1 (5.56%) Telecoms
Job Titles
1 11 (61.11%) Analyst
2 9 (50.00%) Support Analyst
3 2 (11.11%) Project Manager
3 2 (11.11%) Senior Analyst
3 2 (11.11%) Service Analyst
3 2 (11.11%) Service Management Analyst
3 2 (11.11%) Service Manager
4 1 (5.56%) Client Services Manager
4 1 (5.56%) Desktop Specialist
4 1 (5.56%) Desktop Support
4 1 (5.56%) Desktop Support Specialist
4 1 (5.56%) Field Service Technician
4 1 (5.56%) Graduate
4 1 (5.56%) Graduate Software Engineer
4 1 (5.56%) IT Manager
4 1 (5.56%) IT Services Manager
4 1 (5.56%) IT Technician
4 1 (5.56%) Software Engineer
4 1 (5.56%) Support Specialist
Libraries, Frameworks & Software Standards
1 1 (5.56%) RESTful
1 1 (5.56%) Web Services
1 1 (5.56%) YAML
Miscellaneous
1 11 (61.11%) Data Centre
2 10 (55.56%) Blackberry
3 1 (5.56%) Algorithms
3 1 (5.56%) Computer Science
3 1 (5.56%) Data Structures
3 1 (5.56%) Driving Licence
3 1 (5.56%) Virtual Team
Operating Systems
1 11 (61.11%) Windows
1 11 (61.11%) Windows 7
2 10 (55.56%) Windows 10
3 1 (5.56%) Linux
3 1 (5.56%) Windows Server
3 1 (5.56%) Windows XP
Processes & Methodologies
1 11 (61.11%) ITIL
1 11 (61.11%) ITIL V3
2 10 (55.56%) Incident Management
3 4 (22.22%) Change Management
4 3 (16.67%) PRINCE2
4 3 (16.67%) Process Management
4 3 (16.67%) Project Management
5 2 (11.11%) Agile Software Development
5 2 (11.11%) Analytics
5 2 (11.11%) Change Control
5 2 (11.11%) Commercial Awareness
5 2 (11.11%) Continuous Improvement
5 2 (11.11%) Critical Path Analysis
5 2 (11.11%) Gantt Chart
5 2 (11.11%) Mentoring
5 2 (11.11%) Release Management
5 2 (11.11%) Service Management
5 2 (11.11%) Stakeholder Management
6 1 (5.56%) Break/Fix
6 1 (5.56%) Decision-Making
Programming Languages
1 1 (5.56%) Java
1 1 (5.56%) Python
Qualifications
1 11 (61.11%) MCP
1 11 (61.11%) MCSA
1 11 (61.11%) Microsoft Certification
2 10 (55.56%) MCDST
2 10 (55.56%) MCITP
3 3 (16.67%) PRINCE2 Practitioner
4 2 (11.11%) PMI Certification
4 2 (11.11%) PMP
5 1 (5.56%) A+ Certification
5 1 (5.56%) Computer Science Degree
5 1 (5.56%) Degree
Quality Assurance & Compliance
1 2 (11.11%) SLA
2 1 (5.56%) ISO 9001
2 1 (5.56%) ISO/IEC 20000
System Software
1 10 (55.56%) Active Directory
2 1 (5.56%) Docker
2 1 (5.56%) VMware Infrastructure
Systems Management
1 10 (55.56%) Cisco CUCM
1 10 (55.56%) ServiceCenter
Vendors
1 10 (55.56%) Apple
1 10 (55.56%) Bloomberg
1 10 (55.56%) Cisco
1 10 (55.56%) Dell
1 10 (55.56%) HP
1 10 (55.56%) Microsoft
1 10 (55.56%) Remedy
1 10 (55.56%) Reuters
2 1 (5.56%) BT
2 1 (5.56%) VMware