Period
to 17 February 2019

The following table provides summary statistics for permanent job vacancies advertised in County Antrim with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 February 2019 with a comparison to the same period in the previous 2 years.

Services Delivery
Northern Ireland > County Antrim
6 months to
17 Feb 2019
Same period 2018 Same period 2017
Rank 69 57 37
Rank change year-on-year -12 -20 +3
Permanent jobs citing Service Delivery 9 7 10
As % of all permanent IT jobs advertised in County Antrim 1.40% 1.76% 2.81%
As % of the Processes & Methodologies category 1.54% 1.91% 3.00%
Number of salaries quoted 7 4 8
County Antrim median annual salary £23,000 £46,250 £50,000
Median salary % change year-on-year -50.27% -7.50% -
Northern Ireland median annual salary £23,000 £55,000 £47,500
% change year-on-year -58.18% +15.79% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in County Antrim with a requirement for process or methodology skills.

All Process and Methodology Skills
County Antrim
Permanent vacancies with a requirement for process or methodology skills 586 366 333
As % of all permanent IT jobs advertised in County Antrim 90.85% 91.96% 93.54%
Number of salaries quoted 361 238 269
County Antrim median annual salary £42,500 £39,000 £37,500
Median salary % change year-on-year +8.97% +4.00% -6.25%
10th Percentile £26,250 £21,375 £25,150
90th Percentile £61,250 £55,000 £61,250
Northern Ireland median annual salary £42,500 £40,000 £37,500
% change year-on-year +6.25% +6.67% -6.25%

Service Delivery
Job Vacancy Trend in County Antrim

Job postings citing Service Delivery as a percentage of all IT jobs advertised in County Antrim.

Job vacancy trend for Service Delivery in County Antrim

Service Delivery
Salary Trend in County Antrim

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in County Antrim.

Salary trend for Service Delivery in County Antrim

Service Delivery
Salary Histogram in County Antrim

The salary distribution of IT jobs citing Service Delivery in County Antrim over the 6 months to 17 February 2019.

Salary histogram for Service Delivery in County Antrim

Service Delivery
Job Locations in County Antrim

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the County Antrim region over the 6 months to 17 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Belfast -5 9 £23,000 -50.27% 3
Service Delivery
Northern Ireland

For the 6 months to 17 February 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the County Antrim region with a requirement for Service Delivery.

1 7 (77.78%) Microsoft
2 6 (66.67%) VPN
2 6 (66.67%) Cisco
2 6 (66.67%) MS Exchange
2 6 (66.67%) Active Directory
2 6 (66.67%) Network Security
2 6 (66.67%) Exchange Server 2010
3 5 (55.56%) ITIL V3
3 5 (55.56%) Windows 7
3 5 (55.56%) Microsoft PowerPoint
3 5 (55.56%) MCDST
3 5 (55.56%) MCITP
3 5 (55.56%) Incident Management
3 5 (55.56%) HP
3 5 (55.56%) Dell
3 5 (55.56%) Microsoft Certification
3 5 (55.56%) Apple
3 5 (55.56%) Reuters
3 5 (55.56%) Bloomberg
3 5 (55.56%) Remedy
3 5 (55.56%) Blackberry
3 5 (55.56%) Blackberry Enterprise Server
3 5 (55.56%) LAN
3 5 (55.56%) WAN
3 5 (55.56%) TCP/IP
3 5 (55.56%) ITIL
3 5 (55.56%) MCP
3 5 (55.56%) Windows
3 5 (55.56%) MCSA
3 5 (55.56%) Microsoft Excel

Service Delivery
Co-occurring IT Skills in County Antrim by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (66.67%) Exchange Server 2010
1 6 (66.67%) MS Exchange
2 5 (55.56%) Blackberry Enterprise Server
2 5 (55.56%) Exchange Server 2007
2 5 (55.56%) Exchange Server 2013
3 1 (11.11%) Skype for Business
Applications
1 5 (55.56%) Microsoft Excel
1 5 (55.56%) Microsoft PowerPoint
2 1 (11.11%) Microsoft Office
Cloud Services
1 2 (22.22%) Microsoft Azure
2 1 (11.11%) Amazon AWS
2 1 (11.11%) Office 365
2 1 (11.11%) OneDrive
2 1 (11.11%) Yammer
Communications & Networking
1 6 (66.67%) Network Security
1 6 (66.67%) VPN
2 5 (55.56%) LAN
2 5 (55.56%) TCP/IP
2 5 (55.56%) WAN
3 1 (11.11%) BGP
3 1 (11.11%) Firewall
3 1 (11.11%) IPsec
3 1 (11.11%) L2TP
3 1 (11.11%) OpenVPN
Database & Business Intelligence
1 1 (11.11%) MongoDB
General
1 2 (22.22%) Finance
2 1 (11.11%) Back Office
Job Titles
1 5 (55.56%) Support Engineer
1 5 (55.56%) Technical Engineer
1 5 (55.56%) Technical Support
1 5 (55.56%) Technical Support Engineer
2 1 (11.11%) Cloud Consultant
2 1 (11.11%) Consultant
2 1 (11.11%) Infrastructure Specialist
2 1 (11.11%) Junior
2 1 (11.11%) Junior Project Manager
2 1 (11.11%) Network Engineer
2 1 (11.11%) Network Security Engineer
2 1 (11.11%) Project Manager
2 1 (11.11%) Security Engineer
2 1 (11.11%) Technical Consultant
2 1 (11.11%) Technical Specialist
Miscellaneous
1 5 (55.56%) Blackberry
1 5 (55.56%) Data Centre
2 1 (11.11%) Public Cloud
2 1 (11.11%) Self-Motivation
Operating Systems
1 5 (55.56%) Windows
1 5 (55.56%) Windows 10
1 5 (55.56%) Windows 7
2 1 (11.11%) Linux
2 1 (11.11%) Unix
Processes & Methodologies
1 5 (55.56%) Incident Management
1 5 (55.56%) ITIL
1 5 (55.56%) ITIL V3
2 2 (22.22%) Agile Software Development
2 2 (22.22%) Problem-Solving
3 1 (11.11%) Capacity Planning
3 1 (11.11%) Computer Science
3 1 (11.11%) High Availability
3 1 (11.11%) Microservices
3 1 (11.11%) PRINCE2
3 1 (11.11%) Project Management
3 1 (11.11%) SOA
3 1 (11.11%) Waterfall
Programming Languages
1 1 (11.11%) PowerShell
Qualifications
1 5 (55.56%) MCDST
1 5 (55.56%) MCITP
1 5 (55.56%) MCP
1 5 (55.56%) MCSA
1 5 (55.56%) Microsoft Certification
2 1 (11.11%) CCNA
2 1 (11.11%) Cisco Certification
2 1 (11.11%) Degree
Quality Assurance & Compliance
1 1 (11.11%) ISO/IEC 27001
System Software
1 6 (66.67%) Active Directory
2 1 (11.11%) Hyper-V
2 1 (11.11%) VMware Infrastructure
Systems Management
1 5 (55.56%) Cisco CUCM
1 5 (55.56%) ServiceCenter
Vendors
1 7 (77.78%) Microsoft
2 6 (66.67%) Cisco
3 5 (55.56%) Apple
3 5 (55.56%) Bloomberg
3 5 (55.56%) Dell
3 5 (55.56%) HP
3 5 (55.56%) Remedy
3 5 (55.56%) Reuters
4 1 (11.11%) VMware