Customer Experience Job Trends in County Down

Customer Experience (CX)
Northern Ireland > County Down

The table below provides summary statistics and salary benchmarking for jobs advertised in County Down requiring Customer Experience skills. It covers permanent job vacancies from the 6 months leading up to 26 October 2025, with comparisons to the same periods in the previous two years.

6 months to
26 Oct 2025
Same period 2024 Same period 2023
Rank 2 4 -
Rank change year-on-year +2 - -
Permanent jobs citing Customer Experience 9 1 0
As % of all permanent jobs in County Down 52.94% 9.09% -
As % of the Processes & Methodologies category 52.94% 9.09% -
Number of salaries quoted 4 1 0
Median annual salary (50th Percentile) £32,851 £50,000 -
Median % change year-on-year -34.30% - -
Northern Ireland median annual salary £32,851 £35,000 £29,994
% change year-on-year -6.14% +16.69% -7.71%

All Process and Methodology Skills
County Down

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in County Down.

Permanent vacancies with a requirement for process or methodology skills 17 11 6
As % of all permanent jobs advertised in County Down 100.00% 100.00% 100.00%
Number of salaries quoted 8 4 4
10th Percentile - £48,625 £37,125
25th Percentile £32,851 £50,313 £42,188
Median annual salary (50th Percentile) £61,426 £55,000 £47,500
Median % change year-on-year +11.68% +15.79% +11.76%
75th Percentile £90,000 £61,563 £55,000
90th Percentile - £66,625 -
Northern Ireland median annual salary £50,000 £60,000 £50,000
% change year-on-year -16.67% +20.00% +3.09%

Customer Experience
Job Vacancy Trend in County Down

Historical trend showing the proportion of permanent IT job postings citing Customer Experience relative to all permanent IT jobs advertised in County Down.

Customer Experience job vacancy trend in County Down

Customer Experience
Salary Trend in County Down

Salary distribution trend for jobs in County Down citing Customer Experience.

Salary distribution trend for jobs in County Down citing Customer Experience

Customer Experience
Co-Occurring Skills & Capabilities in County Down by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 9 (100.00%) Finance
2 8 (88.89%) Retail
3 1 (11.11%) Influencing Skills
3 1 (11.11%) Social Skills
Job Titles
1 1 (11.11%) Operations Manager
1 1 (11.11%) Service Manager
Miscellaneous
1 1 (11.11%) Self-Motivation
Processes & Methodologies
1 9 (100.00%) Customer Service
2 8 (88.89%) Coaching
3 1 (11.11%) Continuous Improvement
3 1 (11.11%) Performance Management
3 1 (11.11%) Stakeholder and Relationship Management
3 1 (11.11%) Stakeholder Management
Quality Assurance & Compliance
1 1 (11.11%) QA
Vendors
1 8 (88.89%) BT