Customer Service Jobs in County Down

Customer Service
Northern Ireland > County Down

The following table provides summary statistics for permanent job vacancies advertised in County Down with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 7 8 12
Rank change year-on-year +1 +4 -
Permanent jobs citing Customer Service 3 2 9
As % of all permanent jobs advertised in County Down 18.75% 14.29% 14.29%
As % of the Processes & Methodologies category 18.75% 14.29% 20.93%
Number of salaries quoted 0 2 1
10th Percentile - £37,750 -
25th Percentile - £38,125 £42,500
Median annual salary (50th Percentile) - £42,500 £45,000
Median % change year-on-year - -5.56% -
75th Percentile - £48,125 £47,500
90th Percentile - £49,250 -
Northern Ireland median annual salary £30,000 £50,000 £37,000
% change year-on-year -40.00% +35.14% -

All Process and Methodology Skills
County Down

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in County Down with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 16 14 43
As % of all permanent jobs advertised in County Down 100.00% 100.00% 68.25%
Number of salaries quoted 7 4 10
10th Percentile £27,000 £38,250 £41,000
25th Percentile £31,625 £39,375 £42,500
Median annual salary (50th Percentile) £37,500 £47,500 £45,000
Median % change year-on-year -21.05% +5.56% +50.00%
75th Percentile £41,250 £52,500 £47,500
90th Percentile £45,250 - £54,250
Northern Ireland median annual salary £55,000 £50,000 £43,250
% change year-on-year +10.00% +15.61% +8.13%

Customer Service
Job Vacancy Trend in County Down

Job postings citing Customer Service as a proportion of all IT jobs advertised in County Down.

Job vacancy trend for Customer Service in County Down

Customer Service
Salary Trend in County Down

3-month moving average salary quoted in jobs citing Customer Service in County Down.

Salary trend for Customer Service in County Down

Customer Service
Co-occurring Skills and Capabilities in County Down by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) Confluence
Applications
1 3 (100.00%) Microsoft Office
Cloud Services
1 3 (100.00%) AWS
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) Wi-Fi
Development Applications
1 3 (100.00%) JIRA
General
1 3 (100.00%) Finance
Job Titles
1 3 (100.00%) IT Technician
Miscellaneous
1 3 (100.00%) EPoS
1 3 (100.00%) Onboarding
Operating Systems
1 3 (100.00%) Mac OS
1 3 (100.00%) Windows
Processes & Methodologies
1 3 (100.00%) Collaborative Working
1 3 (100.00%) Fintech
Quality Assurance & Compliance
1 3 (100.00%) GDPR
Vendors
1 3 (100.00%) Apple
1 3 (100.00%) Atlassian
1 3 (100.00%) Microsoft