Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Crawley with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
West Sussex > Crawley
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 30 27 46
Rank change year-on-year -3 +19 -12
Permanent jobs citing CRM 47 83 51
As % of all permanent IT jobs advertised in Crawley 7.07% 8.19% 6.09%
As % of the Processes & Methodologies category 8.20% 9.01% 6.89%
Number of salaries quoted 44 79 50
Crawley median annual salary £40,000 £42,500 £45,000
Median salary % change year-on-year -5.88% -5.56% +12.50%
10th Percentile £30,000 £30,000 £29,800
90th Percentile £57,500 £52,750 £47,625
West Sussex median annual salary £35,000 £42,500 £42,500
% change year-on-year -17.65% - +2.41%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Crawley with a requirement for process or methodology skills.

All Process and Methodology Skills
Crawley
Permanent vacancies with a requirement for process or methodology skills 573 921 740
As % of all permanent IT jobs advertised in Crawley 86.17% 90.83% 88.31%
Number of salaries quoted 501 879 670
Crawley median annual salary £42,500 £47,500 £45,000
Median salary % change year-on-year -10.53% +5.56% +6.51%
10th Percentile £27,500 £30,000 £28,750
90th Percentile £58,750 £67,500 £60,000
West Sussex median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +2.41%

CRM
Job Vacancy Trend in Crawley

Job postings citing CRM as a percentage of all IT jobs advertised in Crawley.

Job vacancy trend for CRM in Crawley

CRM
Salary Trend in Crawley

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Crawley.

Salary trend for CRM in Crawley

CRM
Salary Histogram in Crawley

The salary distribution of IT jobs citing CRM in Crawley over the 6 months to 22 November 2017.

Salary histogram for CRM in Crawley

For the 6 months to 22 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Crawley region with a requirement for CRM.

1 29 (61.70%) SharePoint
1 29 (61.70%) Dynamics CRM
2 23 (48.94%) Windows
3 20 (42.55%) SQL
4 19 (40.43%) Change Control
5 18 (38.30%) ITIL
6 17 (36.17%) .NET
7 15 (31.91%) ASP.NET
8 14 (29.79%) Windows Server
9 13 (27.66%) Document Management
10 11 (23.40%) Microsoft
11 9 (19.15%) Active Directory
11 9 (19.15%) A+ Certification
11 9 (19.15%) Office 365
11 9 (19.15%) Windows Server 2012
12 7 (14.89%) Mentoring
12 7 (14.89%) Finance
13 6 (12.77%) Agile Software Development
13 6 (12.77%) PRINCE2
13 6 (12.77%) Degree
14 5 (10.64%) PMI
14 5 (10.64%) PMI Certification
15 4 (8.51%) ERP
15 4 (8.51%) Waterfall
15 4 (8.51%) Microsoft Azure
16 3 (6.38%) JavaScript
16 3 (6.38%) C#
16 3 (6.38%) PRINCE2 Certification
16 3 (6.38%) PRINCE
17 2 (4.26%) SAP

CRM
Co-occurring IT Skills in Crawley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (61.70%) SharePoint
2 1 (2.13%) BizTalk Server
2 1 (2.13%) CMS
2 1 (2.13%) WordPress
Applications
1 1 (2.13%) Adobe Creative Suite
Business Applications
1 29 (61.70%) Dynamics CRM
2 1 (2.13%) SAP CRM
Cloud Services
1 9 (19.15%) Office 365
2 4 (8.51%) Microsoft Azure
Communications & Networking
1 1 (2.13%) Internet
Database & Business Intelligence
1 1 (2.13%) Big Data
1 1 (2.13%) BusinessObjects
1 1 (2.13%) SAP BW
General
1 7 (14.89%) Finance
2 1 (2.13%) Law
2 1 (2.13%) Marketing
Job Titles
1 21 (44.68%) Applications Support
2 20 (42.55%) Analyst
3 15 (31.91%) Support Analyst
4 14 (29.79%) Applications Specialist
4 14 (29.79%) Applications Support Specialist
4 14 (29.79%) Support Specialist
5 9 (19.15%) CRM Analyst
5 9 (19.15%) IT Analyst
5 9 (19.15%) IT Support
5 9 (19.15%) IT Support Analyst
5 9 (19.15%) Senior Analyst
5 9 (19.15%) Senior IT Support
5 9 (19.15%) Senior IT Support Analyst
5 9 (19.15%) Senior Service Desk Analyst
5 9 (19.15%) Senior Support Analyst
5 9 (19.15%) Service Analyst
5 9 (19.15%) Service Desk Analyst
5 9 (19.15%) Service Desk Support
5 9 (19.15%) Service Desk Support Analyst
6 8 (17.02%) SharePoint Support
Libraries, Frameworks & Software Standards
1 17 (36.17%) .NET
2 15 (31.91%) ASP.NET
3 1 (2.13%) Angular 2
3 1 (2.13%) AngularJS
3 1 (2.13%) HTML
3 1 (2.13%) Node.js
Miscellaneous
1 5 (10.64%) PMI
2 2 (4.26%) User Experience
3 1 (2.13%) Analytical Skills
3 1 (2.13%) Enterprise Software
3 1 (2.13%) Internet of Things
Operating Systems
1 23 (48.94%) Windows
2 14 (29.79%) Windows Server
3 9 (19.15%) Windows Server 2012
Processes & Methodologies
1 19 (40.43%) Change Control
2 18 (38.30%) ITIL
3 13 (27.66%) Document Management
4 7 (14.89%) Mentoring
5 6 (12.77%) Agile Software Development
5 6 (12.77%) PRINCE2
6 4 (8.51%) ERP
6 4 (8.51%) Waterfall
7 3 (6.38%) PRINCE
8 2 (4.26%) Coaching
8 2 (4.26%) Software Engineering
9 1 (2.13%) Enterprise Architecture
9 1 (2.13%) ETL
9 1 (2.13%) Facilities Management
9 1 (2.13%) Knowledge Management
9 1 (2.13%) Open Source
9 1 (2.13%) Predictive Analytics
9 1 (2.13%) SOA
9 1 (2.13%) User Acceptance Testing
9 1 (2.13%) Web Development
Programming Languages
1 20 (42.55%) SQL
2 3 (6.38%) C#
2 3 (6.38%) JavaScript
Qualifications
1 9 (19.15%) A+ Certification
2 6 (12.77%) Degree
3 5 (10.64%) PMI Certification
4 3 (6.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (2.13%) COBIT
1 1 (2.13%) GDPR
System Software
1 9 (19.15%) Active Directory
Vendors
1 11 (23.40%) Microsoft
2 2 (4.26%) SAP
3 1 (2.13%) Adobe