Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in West Sussex with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
South East > West Sussex
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 45 28 65
Rank change year-on-year -17 +37 -19
Permanent jobs citing CRM 125 186 116
As % of all permanent IT jobs advertised in West Sussex 6.06% 7.61% 4.37%
As % of the Processes & Methodologies category 6.93% 8.56% 4.96%
Number of salaries quoted 103 178 106
West Sussex median annual salary £35,000 £42,500 £42,500
Median salary % change year-on-year -17.65% - +2.41%
10th Percentile £25,500 £30,000 £26,250
90th Percentile £57,500 £62,500 £51,250
South East median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Sussex with a requirement for process or methodology skills.

All Process and Methodology Skills
West Sussex
Permanent vacancies with a requirement for process or methodology skills 1803 2173 2339
As % of all permanent IT jobs advertised in West Sussex 87.35% 88.88% 88.13%
Number of salaries quoted 1568 1993 2052
West Sussex median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +2.41%
10th Percentile £27,500 £27,000 £26,250
90th Percentile £62,500 £63,750 £60,000
South East median annual salary £45,000 £45,000 £45,000

CRM
Job Vacancy Trend in West Sussex

Job postings citing CRM as a percentage of all IT jobs advertised in West Sussex.

Job vacancy trend for CRM in West Sussex

CRM
Salary Trend in West Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in West Sussex.

Salary trend for CRM in West Sussex

CRM
Salary Histogram in West Sussex

The salary distribution of IT jobs citing CRM in West Sussex over the 6 months to 19 November 2017.

Salary histogram for CRM in West Sussex

CRM
Job Locations in West Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the West Sussex region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Crawley -8 45 £40,000 -5.88% 2
Horsham -8 21 £29,000 -6.45% 1
Gatwick -12 15 £26,000 -48.00%
Chichester -10 13 £52,500 +61.54%
Billingshurst - 3 £26,000 - 1
Worthing -21 1 £90,000 +69.81%
CRM
South East

For the 6 months to 19 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Sussex region with a requirement for CRM.

1 43 (34.40%) SQL
1 43 (34.40%) SharePoint
2 40 (32.00%) Dynamics CRM
3 38 (30.40%) .NET
4 34 (27.20%) Windows
5 29 (23.20%) Degree
6 26 (20.80%) ASP.NET
7 25 (20.00%) Software Engineering
8 24 (19.20%) SQL Server
8 24 (19.20%) C#
8 24 (19.20%) ITIL
9 22 (17.60%) Computer Science
10 21 (16.80%) Windows Server
10 21 (16.80%) Microsoft
11 20 (16.00%) E-Commerce
11 20 (16.00%) Agile Software Development
11 20 (16.00%) Office 365
12 19 (15.20%) Change Control
13 14 (11.20%) Java
13 14 (11.20%) Windows Server 2012
14 13 (10.40%) Presales
14 13 (10.40%) R
14 13 (10.40%) Document Management
14 13 (10.40%) Business Analysis
14 13 (10.40%) GIS
14 13 (10.40%) Telecoms
14 13 (10.40%) Games
14 13 (10.40%) C++
14 13 (10.40%) J2EE
14 13 (10.40%) Visual Studio

CRM
Co-occurring IT Skills in West Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (34.40%) SharePoint
2 3 (2.40%) Skype for Business
3 2 (1.60%) Exchange Server 2010
3 2 (1.60%) MS Exchange
4 1 (0.80%) BizTalk Server
4 1 (0.80%) CMS
4 1 (0.80%) WordPress
Applications
1 9 (7.20%) Microsoft Excel
2 1 (0.80%) Adobe Creative Suite
2 1 (0.80%) Microsoft Office
Business Applications
1 40 (32.00%) Dynamics CRM
2 6 (4.80%) SAP Retail
3 1 (0.80%) Salesforce.com CRM
3 1 (0.80%) SAP CO
3 1 (0.80%) SAP CRM
3 1 (0.80%) SAP FI
3 1 (0.80%) SAP FI/CO
3 1 (0.80%) SAP HR
3 1 (0.80%) SAP MM
3 1 (0.80%) SAP PP
3 1 (0.80%) SAP S/4HANA
3 1 (0.80%) SAP SD
3 1 (0.80%) SAP WM
Cloud Services
1 20 (16.00%) Office 365
2 12 (9.60%) Microsoft Azure
3 5 (4.00%) SaaS
4 2 (1.60%) Boomi
4 2 (1.60%) Mimecast
Communications & Networking
1 3 (2.40%) Firewall
1 3 (2.40%) Skype
1 3 (2.40%) TCP/IP
1 3 (2.40%) VLAN
2 2 (1.60%) CTI
2 2 (1.60%) NetScaler
2 2 (1.60%) SAN
2 2 (1.60%) VoIP
3 1 (0.80%) Internet
3 1 (0.80%) Intrusion Detection
3 1 (0.80%) VPN
Database & Business Intelligence
1 24 (19.20%) SQL Server
2 13 (10.40%) GIS
3 1 (0.80%) Big Data
3 1 (0.80%) BusinessObjects
3 1 (0.80%) RDBMS
3 1 (0.80%) Relational Database
3 1 (0.80%) SAP BW
3 1 (0.80%) SAP HANA
Development Applications
1 13 (10.40%) Visual Studio
2 11 (8.80%) JIRA
General
1 13 (10.40%) Games
1 13 (10.40%) Telecoms
2 12 (9.60%) Retail
3 7 (5.60%) Finance
4 4 (3.20%) Marketing
5 3 (2.40%) Advertising
6 1 (0.80%) Automotive
6 1 (0.80%) Law
6 1 (0.80%) Legal
6 1 (0.80%) Publishing
Job Titles
1 48 (38.40%) Analyst
2 34 (27.20%) Applications Support
3 29 (23.20%) Support Analyst
4 22 (17.60%) IT Analyst
5 17 (13.60%) Applications Support Analyst
5 17 (13.60%) Developer
6 16 (12.80%) Business Analyst
7 14 (11.20%) Applications Specialist
7 14 (11.20%) Applications Support Specialist
7 14 (11.20%) CRM Analyst
7 14 (11.20%) Support Specialist
8 13 (10.40%) Senior Analyst
9 12 (9.60%) .NET Developer
9 12 (9.60%) .NET Software Developer
9 12 (9.60%) Development Manager
9 12 (9.60%) IT Support
9 12 (9.60%) IT Support Analyst
9 12 (9.60%) Software Developer
10 11 (8.80%) .NET Development Manager
11 10 (8.00%) IT Business Analyst
Libraries, Frameworks & Software Standards
1 38 (30.40%) .NET
2 26 (20.80%) ASP.NET
3 13 (10.40%) J2EE
4 11 (8.80%) ASP.NET MVC
4 11 (8.80%) jQuery
5 4 (3.20%) Web Services
5 4 (3.20%) XML
6 1 (0.80%) Angular 2
6 1 (0.80%) AngularJS
6 1 (0.80%) HTML
6 1 (0.80%) Node.js
Miscellaneous
1 22 (17.60%) Computer Science
2 5 (4.00%) Data Centre
2 5 (4.00%) PMI
3 3 (2.40%) Analytical Skills
3 3 (2.40%) User Experience
4 2 (1.60%) Management Information System
5 1 (0.80%) Distributed Denial-of-Service
5 1 (0.80%) Enterprise Software
5 1 (0.80%) FMCG
5 1 (0.80%) Internet of Things
Operating Systems
1 34 (27.20%) Windows
2 21 (16.80%) Windows Server
3 14 (11.20%) Windows Server 2012
4 3 (2.40%) Windows 10
5 2 (1.60%) Windows Server 2008
Processes & Methodologies
1 25 (20.00%) Software Engineering
2 24 (19.20%) ITIL
3 20 (16.00%) Agile Software Development
3 20 (16.00%) E-Commerce
4 19 (15.20%) Change Control
5 13 (10.40%) Business Analysis
5 13 (10.40%) Document Management
5 13 (10.40%) Presales
6 12 (9.60%) Stakeholder Management
7 11 (8.80%) B2B
7 11 (8.80%) B2C
7 11 (8.80%) Continuous Improvement
7 11 (8.80%) MVC
8 10 (8.00%) PRINCE2
9 8 (6.40%) Mentoring
10 6 (4.80%) Collaborative Working
10 6 (4.80%) SEO
10 6 (4.80%) Web Development
11 5 (4.00%) ERP
12 4 (3.20%) Project Management
Programming Languages
1 43 (34.40%) SQL
2 24 (19.20%) C#
3 14 (11.20%) Java
4 13 (10.40%) C++
4 13 (10.40%) R
5 9 (7.20%) VB
5 9 (7.20%) VB.NET
6 6 (4.80%) JavaScript
7 4 (3.20%) C
7 4 (3.20%) T-SQL
Qualifications
1 29 (23.20%) Degree
2 9 (7.20%) A+ Certification
3 5 (4.00%) Microsoft Certification
3 5 (4.00%) PMI Certification
4 3 (2.40%) MCSE
4 3 (2.40%) PRINCE2 Certification
Quality Assurance & Compliance
1 3 (2.40%) ISO/IEC 27001
2 2 (1.60%) GDPR
2 2 (1.60%) SLA
3 1 (0.80%) COBIT
3 1 (0.80%) Data Quality
System Software
1 12 (9.60%) Active Directory
2 3 (2.40%) Hyper-V
2 3 (2.40%) VMware Infrastructure
3 2 (1.60%) vSphere
3 2 (1.60%) XenDesktop
Systems Management
1 3 (2.40%) SCCM
Vendors
1 21 (16.80%) Microsoft
2 13 (10.40%) SAP
3 11 (8.80%) Intel
4 9 (7.20%) Oracle
5 5 (4.00%) HP
5 5 (4.00%) Salesforce.com
5 5 (4.00%) VMware
6 4 (3.20%) Adobe
7 3 (2.40%) Aruba
7 3 (2.40%) Cisco
7 3 (2.40%) IBM
8 2 (1.60%) Citrix
8 2 (1.60%) Dell
8 2 (1.60%) Veeam
9 1 (0.80%) Fortinet
9 1 (0.80%) Pegasus
9 1 (0.80%) Tripwire