The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
North East / Durham
Rank 24 21 -
Rank change year-on-year -3 -  
Permanent jobs citing SLA 5 8 0
As % of all permanent IT jobs advertised in Durham 3.65% 7.02% -
As % of the Quality Assurance & Compliance category 20.00% 57.14% -
Number of salaries quoted 5 6 0
Median salary £21,000 £55,000 -
Median salary % change year-on-year -61.81% -  
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year -7.14% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Durham
Permanent job vacancies with a requirement for quality assurance and compliance skills 25 14 9
As % of all permanent IT job vacancies advertised in Durham 18.25% 12.28% 9.38%
Number of salaries quoted 25 9 7
Median salary £45,000 £55,000 £35,000
Median salary % change year-on-year -18.18% +57.14%  
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Durham

The job posting trend of jobs advertised in Durham citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Durham

SLA
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Durham.

Salary trend for SLA in Durham

SLA
Salary Histogram in Durham

The salary distribution of IT jobs citing SLA in Durham over the 3 months to 26 March 2017.

Salary histogram for SLA in Durham

SLA
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Durham region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Darlington - 2 £30,500 -
Stockton-on-Tees -1 1 £21,000 - 1
Billingham - 1 £20,000 -
Peterlee - 1 £19,500 -
SLA
North East

SLA
Top 30 Related IT Skills in Durham

For the 6 months to 26 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for SLA.

1 5 (62.50%) Active Directory
1 5 (62.50%) Citrix
2 4 (50.00%) ITIL
3 3 (37.50%) WAN
3 3 (37.50%) MS Exchange
3 3 (37.50%) LAN
3 3 (37.50%) PBX
3 3 (37.50%) VPN
3 3 (37.50%) SQL Server
3 3 (37.50%) Microsoft
3 3 (37.50%) VMware
3 3 (37.50%) Clustering
3 3 (37.50%) Mitel
3 3 (37.50%) Asset Management
3 3 (37.50%) VMware Infrastructure
3 3 (37.50%) Hyper-V
3 3 (37.50%) Skype for Business
3 3 (37.50%) Yammer
3 3 (37.50%) Skype
3 3 (37.50%) Microsoft Clustering
4 2 (25.00%) Mentoring
4 2 (25.00%) Service Design
4 2 (25.00%) Windows 8
4 2 (25.00%) XenApp
4 2 (25.00%) Problem Management
4 2 (25.00%) Citrix Presentation Server
4 2 (25.00%) Incident Management
4 2 (25.00%) DNS
4 2 (25.00%) Cisco
4 2 (25.00%) VoIP

SLA
Top Related IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Skype for Business
2 1 (12.50%) CMS
Cloud Services
1 3 (37.50%) Yammer
Communications & Networking
1 3 (37.50%) LAN
1 3 (37.50%) PBX
1 3 (37.50%) Skype
1 3 (37.50%) VPN
1 3 (37.50%) WAN
2 2 (25.00%) DHCP
2 2 (25.00%) DNS
2 2 (25.00%) TCP/IP
2 2 (25.00%) VoIP
Database & Business Intelligence
1 3 (37.50%) SQL Server
General
1 1 (12.50%) Back Office
1 1 (12.50%) Manufacturing
Job Titles
1 3 (37.50%) Service Manager
2 2 (25.00%) Analyst
2 2 (25.00%) Help Desk Team Lead
2 2 (25.00%) IT Manager
2 2 (25.00%) IT Services Manager
2 2 (25.00%) Service Analyst
2 2 (25.00%) Team Leader
3 1 (12.50%) 1st Line Support
3 1 (12.50%) Help Desk Manager
3 1 (12.50%) Performance Analyst
3 1 (12.50%) Service Desk Analyst
3 1 (12.50%) Service Performance Analyst
Miscellaneous
1 3 (37.50%) Clustering
2 1 (12.50%) Life Science
2 1 (12.50%) Management Information System
Operating Systems
1 2 (25.00%) Windows
1 2 (25.00%) Windows 8
Processes & Methodologies
1 4 (50.00%) ITIL
2 3 (37.50%) Asset Management
3 2 (25.00%) Incident Management
3 2 (25.00%) Mentoring
3 2 (25.00%) Problem Management
3 2 (25.00%) Service Design
4 1 (12.50%) Continuous Improvement
4 1 (12.50%) Process Management
4 1 (12.50%) Service Delivery
Qualifications
1 2 (25.00%) HND
System Software
1 5 (62.50%) Active Directory
2 3 (37.50%) Hyper-V
2 3 (37.50%) VMware Infrastructure
3 2 (25.00%) Citrix Presentation Server
3 2 (25.00%) XenApp
Systems Management
1 3 (37.50%) Microsoft Clustering
Vendors
1 5 (62.50%) Citrix
2 3 (37.50%) Microsoft
2 3 (37.50%) Mitel
2 3 (37.50%) VMware
3 2 (25.00%) Cisco
4 1 (12.50%) Avaya
Stockton-on-Tees
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £22000.00 per annum
Posted: 23 days ago