Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Durham with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North East > Durham
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 42 35 45
Rank change year-on-year -7 +10 -15
Permanent jobs citing SLA 19 9 18
As % of all permanent IT jobs advertised in Durham 5.59% 3.40% 4.31%
As % of the Quality Assurance & Compliance category 24.68% 23.68% 34.62%
Number of salaries quoted 18 8 19
Durham median annual salary £35,172 £57,500 £50,000
Median salary % change year-on-year -38.83% +15.00% -
10th Percentile £19,000 £25,275 £36,250
90th Percentile £54,125 £67,750 £58,750
North East median annual salary £34,500 £35,000 £50,000
% change year-on-year -1.43% -30.00% +81.82%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Durham with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Durham
Permanent vacancies with a requirement for quality assurance or compliance skills 77 38 52
As % of all permanent IT jobs advertised in Durham 22.65% 14.34% 12.44%
Number of salaries quoted 53 35 42
Durham median annual salary £35,690 £37,500 £50,000
Median salary % change year-on-year -4.83% -25.00% +53.85%
10th Percentile £21,400 £26,100 £30,500
90th Percentile £71,250 £67,750 £58,750
North East median annual salary £42,500 £37,500 £41,250
% change year-on-year +13.33% -9.09% +12.24%

SLA
Job Vacancy Trend in Durham

Job postings citing SLA as a percentage of all IT jobs advertised in Durham.

Job vacancy trend for SLA in Durham

SLA
Salary Trend in Durham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Durham.

Salary trend for SLA in Durham

SLA
Salary Histogram in Durham

The salary distribution of IT jobs citing SLA in Durham over the 6 months to 20 November 2017.

Salary histogram for SLA in Durham

SLA
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Durham region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockton-on-Tees -2 3 £25,000 -8.26%
Billingham - 3 £20,000 -
Darlington -7 1 £37,500 -
SLA
North East

For the 6 months to 20 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Durham region with a requirement for SLA.

1 11 (57.89%) Microsoft
2 10 (52.63%) SQL Server
3 8 (42.11%) SQL
3 8 (42.11%) ITIL
4 7 (36.84%) Oracle
5 6 (31.58%) Active Directory
5 6 (31.58%) Service Delivery
6 5 (26.32%) Citrix
6 5 (26.32%) Dynamics CRM
6 5 (26.32%) VoIP
6 5 (26.32%) CRM
6 5 (26.32%) Relational Database
6 5 (26.32%) Proactive Monitoring
7 4 (21.05%) Windows 8
7 4 (21.05%) Oracle Database
7 4 (21.05%) PL/SQL
7 4 (21.05%) T-SQL
7 4 (21.05%) Windows
7 4 (21.05%) Oracle Forms
7 4 (21.05%) Oracle Reports
7 4 (21.05%) SAP
7 4 (21.05%) Integration Testing
7 4 (21.05%) Security Cleared
8 3 (15.79%) Manufacturing
8 3 (15.79%) Incident Management
8 3 (15.79%) SharePoint Server
8 3 (15.79%) .NET Framework
8 3 (15.79%) Life Science
8 3 (15.79%) Data Extraction
8 3 (15.79%) ASP.NET

SLA
Co-occurring IT Skills in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (15.79%) SharePoint
1 3 (15.79%) SharePoint Server
2 2 (10.53%) Exchange Server 2010
2 2 (10.53%) MS Exchange
Applications
1 3 (15.79%) Microsoft Office
Business Applications
1 5 (26.32%) Dynamics CRM
2 2 (10.53%) SAP CO
2 2 (10.53%) SAP FI
2 2 (10.53%) SAP FI/CO
2 2 (10.53%) SAP MM
Cloud Services
1 2 (10.53%) Office 365
Communications & Networking
1 5 (26.32%) VoIP
2 3 (15.79%) DHCP
2 3 (15.79%) DNS
2 3 (15.79%) TCP/IP
3 2 (10.53%) IP Telephony
3 2 (10.53%) LAN
3 2 (10.53%) SAN
3 2 (10.53%) WAN
3 2 (10.53%) Wi-Fi
Database & Business Intelligence
1 10 (52.63%) SQL Server
2 5 (26.32%) Relational Database
3 4 (21.05%) Oracle Database
3 4 (21.05%) Oracle Reports
4 3 (15.79%) SQL Server 2008
5 1 (5.26%) Oracle Database 11g
Development Applications
1 4 (21.05%) Oracle Forms
2 3 (15.79%) Visual Studio
General
1 3 (15.79%) Manufacturing
2 2 (10.53%) Finance
Job Titles
1 6 (31.58%) Analyst
2 4 (21.05%) Consultant
2 4 (21.05%) SAP Consultant
3 3 (15.79%) Analyst Programmer
3 3 (15.79%) Applications Support
3 3 (15.79%) Applications Support Analyst
3 3 (15.79%) Programmer
3 3 (15.79%) Service Analyst
3 3 (15.79%) Service Desk Analyst
3 3 (15.79%) Support Analyst
3 3 (15.79%) Support Analyst Programmer
4 2 (10.53%) Infrastructure Manager
4 2 (10.53%) SAP CO Consultant
4 2 (10.53%) SAP FI Consultant
4 2 (10.53%) SAP FI/CO Consultant
4 2 (10.53%) SAP MM Consultant
5 1 (5.26%) 2nd Line Support
5 1 (5.26%) 2nd Line Support Engineer
5 1 (5.26%) IT Engineer
5 1 (5.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 3 (15.79%) .NET
1 3 (15.79%) .NET Framework
1 3 (15.79%) ASP.NET
2 2 (10.53%) XML
2 2 (10.53%) XSLT
3 1 (5.26%) HTML
3 1 (5.26%) HTML5
Miscellaneous
1 3 (15.79%) Life Science
2 2 (10.53%) Data Centre
3 1 (5.26%) Smartphone
Operating Systems
1 4 (21.05%) Windows
1 4 (21.05%) Windows 8
2 1 (5.26%) Windows XP
Processes & Methodologies
1 8 (42.11%) ITIL
2 6 (31.58%) Service Delivery
3 5 (26.32%) CRM
3 5 (26.32%) Proactive Monitoring
4 4 (21.05%) Integration Testing
5 3 (15.79%) Data Extraction
5 3 (15.79%) Incident Management
5 3 (15.79%) Performance Monitoring
5 3 (15.79%) Performance Tuning
6 2 (10.53%) Continuous Improvement
6 2 (10.53%) Desktop Virtualisation
6 2 (10.53%) PRINCE
6 2 (10.53%) Procure-to-Pay
7 1 (5.26%) Configuration Management
Programming Languages
1 8 (42.11%) SQL
2 4 (21.05%) PL/SQL
2 4 (21.05%) T-SQL
3 3 (15.79%) C#
4 1 (5.26%) JavaScript
Qualifications
1 4 (21.05%) Security Cleared
2 3 (15.79%) HND
2 3 (15.79%) ITIL Foundation Certificate
3 1 (5.26%) A+ Certification
3 1 (5.26%) SC Cleared
System Software
1 6 (31.58%) Active Directory
2 3 (15.79%) Citrix Presentation Server
2 3 (15.79%) XenApp
3 2 (10.53%) VMware Infrastructure
Systems Management
1 1 (5.26%) SCCM
Vendors
1 11 (57.89%) Microsoft
2 7 (36.84%) Oracle
3 5 (26.32%) Citrix
4 4 (21.05%) SAP
5 3 (15.79%) Cisco
6 2 (10.53%) EMC
6 2 (10.53%) VMware