Customer Analyst Jobs in the East of England

Customer Analyst
England > East of England

The median Customer Analyst salary in the East of England is £26,500 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 168 - 235
Rank change year-on-year - - +42
Permanent jobs requiring a Customer Analyst 6 0 2
As % of all permanent jobs advertised in the East of England 0.18% - 0.037%
As % of the Job Titles category 0.20% - 0.044%
Number of salaries quoted 3 0 2
10th Percentile £25,142 - -
25th Percentile £25,370 - £52,500
Median annual salary (50th Percentile) £26,500 - £55,000
Median % change year-on-year - - +62.96%
75th Percentile £27,625 - £57,500
90th Percentile £27,850 - -
England median annual salary £26,750 £38,500 £47,500
% change year-on-year -30.52% -18.95% +18.75%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 2,995 5,749 4,509
% of permanent jobs with a recognized job title 91.34% 93.94% 84.08%
Number of salaries quoted 1,563 4,391 2,263
10th Percentile £27,500 £25,809 £26,250
25th Percentile £36,250 £31,250 £36,750
Median annual salary (50th Percentile) £50,967 £47,500 £55,000
Median % change year-on-year +7.30% -13.64% +10.00%
75th Percentile £66,200 £63,142 £67,500
90th Percentile £75,000 £75,000 £82,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Customer Analyst
Job Vacancy Trend in the East of England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Customer Analyst in the East of England

Customer Analyst
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Customer Analyst in the East of England.

Salary trend for Customer Analyst in the East of England

Customer Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the East of England region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex - 4 £24,990 - 3
Hertfordshire - 2 £27,250 -
Customer Analyst
England

Customer Analyst Skill Set
Top 20 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 10 May 2025, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Customer Analyst in the job title.

1 6 (100.00%) Customer Service
2 5 (83.33%) Social Skills
3 4 (66.67%) Finance
3 4 (66.67%) Banking
4 2 (33.33%) Ticket Management
4 2 (33.33%) Collaborative Working
4 2 (33.33%) SQL
5 1 (16.67%) Problem-Solving
5 1 (16.67%) Organisational Skills
5 1 (16.67%) Information Security
5 1 (16.67%) Onboarding
5 1 (16.67%) Client Onboarding
5 1 (16.67%) Service Delivery
5 1 (16.67%) Management Information System
5 1 (16.67%) Degree
5 1 (16.67%) Computer Science
5 1 (16.67%) QA
5 1 (16.67%) Data Protection
5 1 (16.67%) Learning Management System
5 1 (16.67%) Analytical Skills

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 5 (83.33%) Social Skills
2 4 (66.67%) Banking
2 4 (66.67%) Finance
3 1 (16.67%) Analytical Skills
3 1 (16.67%) Organisational Skills
Miscellaneous
1 1 (16.67%) Learning Management System
1 1 (16.67%) Management Information System
1 1 (16.67%) Onboarding
Processes & Methodologies
1 6 (100.00%) Customer Service
2 2 (33.33%) Collaborative Working
2 2 (33.33%) Ticket Management
3 1 (16.67%) Client Onboarding
3 1 (16.67%) Computer Science
3 1 (16.67%) Data Protection
3 1 (16.67%) Information Security
3 1 (16.67%) Problem-Solving
3 1 (16.67%) Service Delivery
Programming Languages
1 2 (33.33%) SQL
Qualifications
1 1 (16.67%) Degree
Quality Assurance & Compliance
1 1 (16.67%) QA