The median annual salary for a Customer Analyst was £35,000 in advertised job vacancies in the East of England during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Analyst
England / East of England
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 249 244 280
Rank change year-on-year -5 +36  
Permanent jobs requiring a Customer Analyst 6 10 13
As % of all permanent IT jobs advertised in the East of England 0.097% 0.15% 0.16%
As % of the Job Titles category 0.100% 0.15% 0.16%
Number of salaries quoted 4 8 10
Median salary £35,000 £40,000 £21,500
Median salary % change year-on-year -12.50% +86.04%  
UK excluding London median salary £32,500 £24,000 £21,500
% change year-on-year +35.41% +11.62%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 6024 6552 8038
As % of all permanent IT job vacancies advertised in the East of England 97.22% 96.28% 97.51%
Number of salaries quoted 4914 5554 6629
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £64,400
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Customer Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Customer Analyst in the job title.

Job vacancy trend for Customer Analyst in the East of England

Customer Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in the East of England.

Salary trend for Customer Analyst in the East of England

Customer Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the East of England region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -1 2 £35,000 -12.50%
Bedfordshire - 2 - -
Hertfordshire -11 1 £35,000 -20.00%
Suffolk - 1 £47,500 -
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 23 June 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Customer Analyst in the job title.

1 4 (50.00%) Project Management
2 3 (37.50%) Windows
3 2 (25.00%) AIX
3 2 (25.00%) Linux
3 2 (25.00%) SQL
3 2 (25.00%) Microsoft Office
3 2 (25.00%) ITIL
3 2 (25.00%) Data Modelling
3 2 (25.00%) SLA
3 2 (25.00%) Cisco
3 2 (25.00%) Microsoft
3 2 (25.00%) CCNA
3 2 (25.00%) Active Directory
3 2 (25.00%) Cisco Certification
3 2 (25.00%) SAN
3 2 (25.00%) Red Hat
3 2 (25.00%) Shell Script
3 2 (25.00%) VMware Certified Professional (VCP)
3 2 (25.00%) Systems Analysis
3 2 (25.00%) VMware
3 2 (25.00%) Agile Software Development
3 2 (25.00%) Firewall
3 2 (25.00%) Workflow
3 2 (25.00%) Cisco ASA
3 2 (25.00%) Windows Server 2008
3 2 (25.00%) CentOS
3 2 (25.00%) NAS
3 2 (25.00%) Project Planning
3 2 (25.00%) Waterfall
3 2 (25.00%) User Stories

Customer Analyst Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (25.00%) Microsoft Office
2 1 (12.50%) Microsoft Excel
Communications & Networking
1 2 (25.00%) Cisco ASA
1 2 (25.00%) Firewall
1 2 (25.00%) NAS
1 2 (25.00%) SAN
General
1 1 (12.50%) Banking
1 1 (12.50%) Finance
1 1 (12.50%) Retail
Miscellaneous
1 2 (25.00%) Analytical Skills
Operating Systems
1 3 (37.50%) Windows
2 2 (25.00%) AIX
2 2 (25.00%) CentOS
2 2 (25.00%) Linux
2 2 (25.00%) Windows Server
2 2 (25.00%) Windows Server 2008
2 2 (25.00%) Windows Server 2012
Processes & Methodologies
1 4 (50.00%) Project Management
2 2 (25.00%) Agile Software Development
2 2 (25.00%) Business Process Modelling
2 2 (25.00%) Customer Requirements
2 2 (25.00%) Data Modelling
2 2 (25.00%) ITIL
2 2 (25.00%) Physical Data Model
2 2 (25.00%) Project Planning
2 2 (25.00%) Systems Analysis
2 2 (25.00%) Technical Analysis
2 2 (25.00%) User Stories
2 2 (25.00%) Waterfall
2 2 (25.00%) Wireframes
2 2 (25.00%) Workflow
3 1 (12.50%) Analytics
3 1 (12.50%) Business Analysis
3 1 (12.50%) Customer Insight
3 1 (12.50%) User Acceptance Testing
Programming Languages
1 2 (25.00%) Shell Script
1 2 (25.00%) SQL
2 1 (12.50%) VBA
Qualifications
1 2 (25.00%) CCNA
1 2 (25.00%) Cisco Certification
1 2 (25.00%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (25.00%) SLA
System Software
1 2 (25.00%) Active Directory
Vendors
1 2 (25.00%) Cisco
1 2 (25.00%) Microsoft
1 2 (25.00%) Red Hat
1 2 (25.00%) VMware
2 1 (12.50%) Tableau
Thetford, Norfolk
Tec Partners
Salary: £30000.00 - £40000.00 per annum
Posted: 3 days ago