The median annual salary for a Customer Analyst was £42,500 in advertised job vacancies in the East of England during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Analyst
England / East of England
Rank 240 268 272
Rank change year-on-year +28 +4  
Permanent jobs requiring a Customer Analyst 2 7 4
As % of all permanent IT jobs advertised in the East of England 0.033% 0.096% 0.054%
As % of the Job Titles category 0.035% 0.099% 0.056%
Number of salaries quoted 2 6 4
Median salary £42,500 £34,000 £22,500
Median salary % change year-on-year +25.00% +51.11%  
UK excluding London median salary £36,250 £29,750 £24,000
% change year-on-year +21.84% +23.95%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 5775 7042 7151
As % of all permanent IT job vacancies advertised in the East of England 96.07% 96.28% 97.31%
Number of salaries quoted 4619 5689 5743
Median salary £45,000 £43,500 £42,500
Median salary % change year-on-year +3.44% +2.35%  
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Customer Analyst
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Customer Analyst in the job title.

Job vacancy trend for Customer Analyst in the East of England

Customer Analyst
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in the East of England.

Salary trend for Customer Analyst in the East of England

Customer Analyst
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the East of England region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +18 1 £37,500 -2.59%
Suffolk - 1 £47,500 -
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 23 March 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Customer Analyst in the job title.

1 7 (53.85%) Agile Software Development
2 6 (46.15%) Retail
3 5 (38.46%) QA
3 5 (38.46%) EMC NetWorker
3 5 (38.46%) Windows
3 5 (38.46%) E-Commerce
3 5 (38.46%) Portfolio Management
3 5 (38.46%) Line Management
4 4 (30.77%) SQL
4 4 (30.77%) Business Analysis
4 4 (30.77%) Finance
5 3 (23.08%) Banking
5 3 (23.08%) User Acceptance Testing
5 3 (23.08%) MS Office
6 2 (15.38%) Windows Server 2003
6 2 (15.38%) TCP/IP
6 2 (15.38%) Windows Server 2008
6 2 (15.38%) Windows 7
6 2 (15.38%) Windows Vista
6 2 (15.38%) User Stories
6 2 (15.38%) Windows Server
6 2 (15.38%) Process Improvement
7 1 (7.69%) Wireframes
7 1 (7.69%) Business Process Analysis
7 1 (7.69%) Customer Requirements
7 1 (7.69%) Business Process Modelling
7 1 (7.69%) Technical Analysis
7 1 (7.69%) Analytical Skills
7 1 (7.69%) Physical Data Model
7 1 (7.69%) Customer Insight

Customer Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (23.08%) MS Office
Communications & Networking
1 2 (15.38%) TCP/IP
General
1 6 (46.15%) Retail
2 4 (30.77%) Finance
3 3 (23.08%) Banking
Miscellaneous
1 1 (7.69%) Analytical Skills
Operating Systems
1 5 (38.46%) Windows
2 2 (15.38%) Windows 7
2 2 (15.38%) Windows Server
2 2 (15.38%) Windows Server 2003
2 2 (15.38%) Windows Server 2008
2 2 (15.38%) Windows Vista
Processes & Methodologies
1 7 (53.85%) Agile Software Development
2 5 (38.46%) E-Commerce
2 5 (38.46%) Line Management
2 5 (38.46%) Portfolio Management
3 4 (30.77%) Business Analysis
4 3 (23.08%) User Acceptance Testing
5 2 (15.38%) Process Improvement
5 2 (15.38%) User Stories
6 1 (7.69%) Analytics
6 1 (7.69%) Business Process Analysis
6 1 (7.69%) Business Process Modelling
6 1 (7.69%) Customer Insight
6 1 (7.69%) Customer Requirements
6 1 (7.69%) Data Modelling
6 1 (7.69%) Physical Data Model
6 1 (7.69%) Project Planning
6 1 (7.69%) Systems Analysis
6 1 (7.69%) Technical Analysis
6 1 (7.69%) Waterfall
6 1 (7.69%) Wireframes
Programming Languages
1 4 (30.77%) SQL
2 1 (7.69%) VBA
Quality Assurance & Compliance
1 5 (38.46%) QA
Systems Management
1 5 (38.46%) EMC NetWorker
Vendors
1 1 (7.69%) Microsoft
1 1 (7.69%) Tableau