IT Support Technician Jobs in England

IT Support Technician
UK > England

The median IT Support Technician salary in England is £30,000 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 626 373 659
Rank change year-on-year -253 +286 +316
Permanent jobs requiring an IT Support Technician 57 595 266
As % of all permanent jobs advertised in England 0.12% 0.67% 0.31%
As % of the Job Titles category 0.13% 0.71% 0.33%
Number of salaries quoted 45 513 123
10th Percentile £26,000 £22,000 £22,500
25th Percentile £27,750 £24,500 £24,500
Median annual salary (50th Percentile) £30,000 £27,000 £27,500
Median % change year-on-year +11.11% -1.82% +10.00%
75th Percentile £33,750 £30,000 £30,750
90th Percentile £41,750 £33,750 £36,000
UK median annual salary £30,500 £27,000 £27,500
% change year-on-year +12.96% -1.82% +10.00%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,919 83,679 79,671
% of permanent jobs with a recognized job title 90.79% 94.64% 91.48%
Number of salaries quoted 23,116 62,210 50,998
10th Percentile £29,250 £28,500 £32,750
25th Percentile £41,250 £38,084 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,800
Median % change year-on-year +6.67% -13.65% +1.33%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

IT Support Technician
Job Vacancy Trend in England

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Technician in England

IT Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Technician in England.

Salary trend for IT Support Technician in England

IT Support Technician
Salary Histogram in England

Salary distribution for jobs citing IT Support Technician in England over the 6 months to 28 May 2025.

Salary histogram for IT Support Technician in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the England region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -81 14 £30,000 +9.09% 30
Yorkshire +2 13 £30,000 +11.11% 16
London +105 9 £42,500 +57.41% 11
Midlands -38 9 £27,500 +5.77% 13
East of England -62 9 £26,000 -3.70% 8
South West +89 8 £30,000 +9.09% 11
South East -58 8 £32,500 +20.37% 15
West Midlands +26 5 £28,500 +3.64% 8
East Midlands -16 4 £27,500 +10.00% 4
North West -56 1 £29,000 +3.57% 12
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 28 May 2025, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Technician in the job title.

1 46 (80.70%) Windows
2 34 (59.65%) Microsoft 365
3 29 (50.88%) Social Skills
4 26 (45.61%) Microsoft
5 23 (40.35%) Active Directory
5 23 (40.35%) Windows Server
6 22 (38.60%) Problem-Solving
7 16 (28.07%) Driving Licence
8 15 (26.32%) Microsoft Office
9 14 (24.56%) DNS
9 14 (24.56%) Azure
9 14 (24.56%) Customer Service
10 13 (22.81%) TCP/IP
11 12 (21.05%) Microsoft Exchange
11 12 (21.05%) Windows 10
12 11 (19.30%) SharePoint
12 11 (19.30%) DHCP
13 10 (17.54%) Analytical Skills
14 9 (15.79%) Mobile Device Management
14 9 (15.79%) ITIL
14 9 (15.79%) Apple
14 9 (15.79%) Wireless
14 9 (15.79%) VMware
14 9 (15.79%) Android
15 8 (14.04%) SLA
16 7 (12.28%) LAN
16 7 (12.28%) Time Management
16 7 (12.28%) Firewall
17 6 (10.53%) Degree
17 6 (10.53%) VPN

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (21.05%) Microsoft Exchange
2 11 (19.30%) SharePoint
3 1 (1.75%) Exchange Server 2003
3 1 (1.75%) Exchange Server 2007
3 1 (1.75%) Exchange Server 2010
3 1 (1.75%) Exchange Server 2013
Applications
1 15 (26.32%) Microsoft Office
2 1 (1.75%) Microsoft Excel
Business Applications
1 4 (7.02%) NetSuite
Cloud Services
1 34 (59.65%) Microsoft 365
2 14 (24.56%) Azure
3 6 (10.53%) Entra ID
4 2 (3.51%) AWS
4 2 (3.51%) Google Workspace
5 1 (1.75%) OneDrive
Communications & Networking
1 14 (24.56%) DNS
2 13 (22.81%) TCP/IP
3 11 (19.30%) DHCP
4 9 (15.79%) Wireless
5 7 (12.28%) Firewall
5 7 (12.28%) LAN
6 6 (10.53%) VPN
7 4 (7.02%) ADSL
8 3 (5.26%) 3G
8 3 (5.26%) 4G
8 3 (5.26%) Remote Desktop
8 3 (5.26%) Wi-Fi
9 2 (3.51%) WAN
10 1 (1.75%) Internet
10 1 (1.75%) VLAN
Development Applications
1 1 (1.75%) JIRA
1 1 (1.75%) Visual Studio
General
1 29 (50.88%) Social Skills
2 10 (17.54%) Analytical Skills
3 4 (7.02%) Finance
3 4 (7.02%) Multimedia
4 3 (5.26%) Inclusion and Diversity
5 2 (3.51%) Manufacturing
6 1 (1.75%) Law
6 1 (1.75%) Legal
6 1 (1.75%) Organisational Skills
Libraries, Frameworks & Software Standards
1 5 (8.77%) CSS
1 5 (8.77%) HTML
Miscellaneous
1 16 (28.07%) Driving Licence
2 4 (7.02%) Management Information System
3 2 (3.51%) Operational Technology
4 1 (1.75%) Onboarding
4 1 (1.75%) Self-Motivation
Operating Systems
1 46 (80.70%) Windows
2 23 (40.35%) Windows Server
3 12 (21.05%) Windows 10
4 9 (15.79%) Android
5 6 (10.53%) Windows 7
6 5 (8.77%) Linux
6 5 (8.77%) Mac OS
7 4 (7.02%) Apple iOS
7 4 (7.02%) Mac OS X
8 1 (1.75%) OpenBSD
8 1 (1.75%) Windows Vista
8 1 (1.75%) Windows XP
Processes & Methodologies
1 22 (38.60%) Problem-Solving
2 14 (24.56%) Customer Service
3 9 (15.79%) ITIL
3 9 (15.79%) Mobile Device Management
4 7 (12.28%) Time Management
5 5 (8.77%) Project Management
6 4 (7.02%) Cybersecurity
6 4 (7.02%) Data Privacy
6 4 (7.02%) Migration
7 3 (5.26%) Inventory Management
8 2 (3.51%) Analytical Thinking
8 2 (3.51%) Collaborative Working
8 2 (3.51%) Digital Strategy
8 2 (3.51%) Wealth Management
9 1 (1.75%) Asset Management
9 1 (1.75%) DevOps
9 1 (1.75%) IT Audit
9 1 (1.75%) Logistics
9 1 (1.75%) Proactive Monitoring
9 1 (1.75%) Software Licensing
Programming Languages
1 1 (1.75%) PowerShell
1 1 (1.75%) SQL
Qualifications
1 6 (10.53%) Degree
1 6 (10.53%) ITIL Foundation Certificate
2 2 (3.51%) SC Cleared
2 2 (3.51%) Security Cleared
3 1 (1.75%) A+ Certification
3 1 (1.75%) DBS Check
3 1 (1.75%) Microsoft Certification
3 1 (1.75%) Network+ Certification
Quality Assurance & Compliance
1 8 (14.04%) SLA
2 1 (1.75%) Cyber Essentials
System Software
1 23 (40.35%) Active Directory
2 4 (7.02%) VMware Infrastructure
3 1 (1.75%) Hyper-V
Systems Management
1 5 (8.77%) AirWatch
2 2 (3.51%) Microsoft Intune
Vendors
1 26 (45.61%) Microsoft
2 9 (15.79%) Apple
2 9 (15.79%) VMware
3 4 (7.02%) N-able
3 4 (7.02%) Oracle
3 4 (7.02%) Progress
3 4 (7.02%) Sophos
4 2 (3.51%) Citrix
4 2 (3.51%) Google
5 1 (1.75%) Cisco
5 1 (1.75%) Freshdesk
5 1 (1.75%) ServiceNow