The median annual salary for an IT Support Technician was £21,500 in advertised job vacancies in England during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Technician
UK / England
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 740 802 786
Rank change year-on-year +62 -16  
Permanent jobs requiring an IT Support Technician 125 112 170
As % of all permanent IT jobs advertised in England 0.15% 0.12% 0.17%
As % of the Job Titles category 0.16% 0.13% 0.17%
Number of salaries quoted 117 101 143
Median salary £21,500 £23,000 £23,000
Median salary % change year-on-year -6.52% -  
90% offered a salary of more than £18,500 £20,000 £19,000
10% offered a salary of more than £27,000 £30,000 £32,450
UK excluding London median salary £21,250 £22,500 £22,000
% change year-on-year -5.55% +2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 80180 89188 99201
As % of all permanent IT job vacancies advertised in England 95.96% 96.52% 96.62%
Number of salaries quoted 65838 76079 82656
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

IT Support Technician
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured IT Support Technician in the job title.

Job vacancy trend for IT Support Technician in England

IT Support Technician
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician in England.

Salary trend for IT Support Technician in England

IT Support Technician
Salary Histogram in England

The salary distribution of IT jobs citing IT Support Technician in England over the 3 months to 28 June 2017.

Salary histogram for IT Support Technician in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the England region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +47 33 £20,500 -14.58% 5
East of England +12 29 £22,500 -19.64% 6
Yorkshire +13 20 £20,500 -10.86% 5
North West -34 13 £18,000 -18.18% 3
West Midlands +10 12 £23,000 +5.74% 2
London +24 11 £27,000 -1.81% 4
East Midlands +22 4 £21,750 -23.68%
South West -11 4 £26,000 +16.85% 6
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 June 2017, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support Technician in the job title.

1 149 (76.41%) Windows
2 119 (61.03%) Active Directory
3 99 (50.77%) Microsoft
4 74 (37.95%) Windows Server
5 68 (34.87%) Microsoft Office
6 61 (31.28%) MS Exchange
7 55 (28.21%) VMware
8 52 (26.67%) Windows 7
9 50 (25.64%) Windows 10
10 44 (22.56%) Office 365
11 31 (15.90%) TCP/IP
12 28 (14.36%) SQL
13 27 (13.85%) Windows 8
14 26 (13.33%) iPad
14 26 (13.33%) Microsoft Certification
14 26 (13.33%) Citrix
15 25 (12.82%) ITIL
16 24 (12.31%) Windows Server 2012
17 23 (11.79%) DNS
18 22 (11.28%) Windows Server 2008
19 21 (10.77%) VMware Infrastructure
20 20 (10.26%) DHCP
20 20 (10.26%) Driving Licence
20 20 (10.26%) Degree
21 19 (9.74%) HP
22 18 (9.23%) MCP
22 18 (9.23%) Firewall
23 17 (8.72%) Cisco
23 17 (8.72%) Hyper-V
24 16 (8.21%) LAN

IT Support Technician Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 61 (31.28%) MS Exchange
2 10 (5.13%) Exchange Server 2010
3 7 (3.59%) IIS
3 7 (3.59%) SharePoint
4 5 (2.56%) Exchange Server 2013
5 4 (2.05%) Exchange Server 2003
6 3 (1.54%) Exchange Server 2007
7 1 (0.51%) Apache
7 1 (0.51%) Skype for Business
7 1 (0.51%) WordPress
Applications
1 68 (34.87%) Microsoft Office
2 12 (6.15%) Microsoft Excel
3 3 (1.54%) Adobe Premiere
3 3 (1.54%) Inkscape
3 3 (1.54%) Microsoft PowerPoint
3 3 (1.54%) Photoshop
4 2 (1.03%) AutoCAD
4 2 (1.03%) Revit
5 1 (0.51%) Spreadsheet
Business Applications
1 3 (1.54%) Sage X3
2 2 (1.03%) Sage 1000
2 2 (1.03%) SAP CRM
Cloud Services
1 44 (22.56%) Office 365
2 4 (2.05%) Amazon AWS
2 4 (2.05%) Microsoft Azure
2 4 (2.05%) SaaS
3 1 (0.51%) Mimecast
Communications & Networking
1 31 (15.90%) TCP/IP
2 23 (11.79%) DNS
3 20 (10.26%) DHCP
4 18 (9.23%) Firewall
5 16 (8.21%) LAN
5 16 (8.21%) Wi-Fi
6 15 (7.69%) WAN
7 13 (6.67%) VPN
8 10 (5.13%) Remote Desktop
9 8 (4.10%) Internet
10 7 (3.59%) VoIP
10 7 (3.59%) Wireless
11 6 (3.08%) VLAN
12 5 (2.56%) NAS
13 4 (2.05%) SAN
14 3 (1.54%) Network Security
15 2 (1.03%) Cisco ASA
15 2 (1.03%) Intranet
15 2 (1.03%) MPLS
16 1 (0.51%) IP Telephony
Database & Business Intelligence
1 15 (7.69%) SQL Server
2 2 (1.03%) MySQL
3 1 (0.51%) Crystal Reports
3 1 (0.51%) SQL Server 2005
3 1 (0.51%) SQL Server 2008
3 1 (0.51%) SQL Server Reporting Services
Development Applications
1 1 (0.51%) JIRA
General
1 9 (4.62%) Finance
1 9 (4.62%) Retail
2 5 (2.56%) Law
2 5 (2.56%) Telecoms
3 4 (2.05%) Marketing
4 3 (1.54%) Manufacturing
5 2 (1.03%) Advertising
5 2 (1.03%) Legal
6 1 (0.51%) Electronics
Libraries, Frameworks & Software Standards
1 1 (0.51%) .NET
1 1 (0.51%) ASP.NET
1 1 (0.51%) EDI
1 1 (0.51%) HTML
Miscellaneous
1 26 (13.33%) iPad
2 20 (10.26%) Driving Licence
3 7 (3.59%) Computer Science
4 4 (2.05%) EPoS
5 3 (1.54%) 3D Printing
5 3 (1.54%) AS400
5 3 (1.54%) Mobile App
6 2 (1.03%) CCTV
6 2 (1.03%) iPhone
6 2 (1.03%) Video Conferencing
7 1 (0.51%) Analytical Skills
7 1 (0.51%) Client/Server
7 1 (0.51%) Clustering
7 1 (0.51%) Data Centre
7 1 (0.51%) Digital Signage
7 1 (0.51%) Life Science
7 1 (0.51%) Management Information System
7 1 (0.51%) Smartphone
Operating Systems
1 149 (76.41%) Windows
2 74 (37.95%) Windows Server
3 52 (26.67%) Windows 7
4 50 (25.64%) Windows 10
5 27 (13.85%) Windows 8
6 24 (12.31%) Windows Server 2012
7 22 (11.28%) Windows Server 2008
8 10 (5.13%) Apple iOS
9 9 (4.62%) Linux
10 6 (3.08%) Android
10 6 (3.08%) Windows Server 2003
11 4 (2.05%) Ubuntu
12 2 (1.03%) CentOS
12 2 (1.03%) Mac OS X
12 2 (1.03%) Unix
12 2 (1.03%) Windows XP
13 1 (0.51%) Debian
13 1 (0.51%) FreeBSD
13 1 (0.51%) Red Hat Enterprise Linux
13 1 (0.51%) Solaris
Processes & Methodologies
1 25 (12.82%) ITIL
2 9 (4.62%) Change Management
2 9 (4.62%) ERP
3 7 (3.59%) CRM
4 6 (3.08%) Network Monitoring
4 6 (3.08%) Project Management
5 5 (2.56%) Time Management
6 4 (2.05%) Hardware Maintenance
6 4 (2.05%) ITIL V3
7 3 (1.54%) CAD
7 3 (1.54%) Case Management
7 3 (1.54%) Data Protection
7 3 (1.54%) Email Filtering
7 3 (1.54%) Kalman Filter
7 3 (1.54%) Logistics
7 3 (1.54%) Web Filtering
8 2 (1.03%) Capacity Planning
8 2 (1.03%) Continuous Improvement
8 2 (1.03%) QMS
8 2 (1.03%) Stakeholder Management
Programming Languages
1 28 (14.36%) SQL
2 5 (2.56%) PowerShell
3 3 (1.54%) Bash Shell
4 2 (1.03%) JavaScript
4 2 (1.03%) Python
5 1 (0.51%) ANSI C
5 1 (0.51%) C
5 1 (0.51%) C#
5 1 (0.51%) C++
5 1 (0.51%) Embedded C
5 1 (0.51%) Perl
5 1 (0.51%) PHP
Qualifications
1 26 (13.33%) Microsoft Certification
2 20 (10.26%) Degree
3 18 (9.23%) MCP
4 14 (7.18%) Cisco Certification
5 13 (6.67%) CCNA
5 13 (6.67%) MCSE
6 8 (4.10%) DBS Check
7 7 (3.59%) A+ Certification
8 4 (2.05%) HND
8 4 (2.05%) MCSA
8 4 (2.05%) Network+ Certification
9 3 (1.54%) Master's Degree
9 3 (1.54%) MCITP
10 1 (0.51%) CCDA
10 1 (0.51%) CCDP
10 1 (0.51%) CCIE
10 1 (0.51%) CCNP
10 1 (0.51%) CCSP
10 1 (0.51%) Computer Science Degree
10 1 (0.51%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (6.67%) SLA
2 1 (0.51%) ISO/IEC 27001
System Software
1 119 (61.03%) Active Directory
2 21 (10.77%) VMware Infrastructure
3 17 (8.72%) Hyper-V
4 3 (1.54%) Microsoft Virtual Server
4 3 (1.54%) Terminal Services
4 3 (1.54%) VMware ESXi
4 3 (1.54%) XenApp
5 2 (1.03%) Virtual Machines
5 2 (1.03%) XenDesktop
6 1 (0.51%) Citrix Presentation Server
6 1 (0.51%) Firmware
6 1 (0.51%) Samba
Systems Management
1 6 (3.08%) WSUS
2 3 (1.54%) Backup Exec
3 2 (1.03%) Systems Management Server (SMS)
4 1 (0.51%) AirWatch
4 1 (0.51%) MAILsweeper
4 1 (0.51%) Norton AntiVirus
4 1 (0.51%) Symantec Endpoint Protection
Vendors
1 99 (50.77%) Microsoft
2 55 (28.21%) VMware
3 26 (13.33%) Citrix
4 19 (9.74%) HP
5 17 (8.72%) Cisco
6 15 (7.69%) Apple
7 6 (3.08%) Sage
8 5 (2.56%) D-Link
8 5 (2.56%) SAP
9 3 (1.54%) Adobe
9 3 (1.54%) Oracle
9 3 (1.54%) WatchGuard
10 2 (1.03%) Avaya
10 2 (1.03%) Meraki
10 2 (1.03%) Pegasus
10 2 (1.03%) SonicWALL
10 2 (1.03%) Symantec
10 2 (1.03%) Veeam
11 1 (0.51%) Google
11 1 (0.51%) McAfee
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Salary: £18000 - £21000 per annum
Posted: 15 hours ago
Altrincham, Cheshire
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Horsham, West Sussex
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York, North Yorkshire
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Leatherhead, Surrey
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Salary: £19000 per annum
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Oxford, Oxfordshire
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Salary: From £18,000 to £26,000 per annum GBP 26K +Extensive benefits!
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Leeds, West Yorkshire
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Salary: From £18,000 to £21,000 per annum plus additional benefits
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Leamington Spa, Warwickshire
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Salary: £21000 - £25000 per annum + benfits & training
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Harlow, Essex
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Luton
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