IT Support Technician Jobs in England

IT Support Technician
UK > England

The median IT Support Technician salary in England is £27,000 per year according to job vacancies posted during the 6 months to 18 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 Apr 2024
Same period 2023 Same period 2022
Rank 372 695 891
Rank change year-on-year +323 +196 -143
Permanent jobs requiring an IT Support Technician 578 265 232
As % of all permanent jobs advertised in England 0.69% 0.28% 0.18%
As % of the Job Titles category 0.73% 0.30% 0.19%
Number of salaries quoted 503 127 194
10th Percentile £22,000 £20,500 £19,500
25th Percentile £24,500 £23,000 £22,500
Median annual salary (50th Percentile) £27,000 £27,500 £25,000
Median % change year-on-year -1.82% +10.00% -
75th Percentile £30,000 £31,355 £28,750
90th Percentile £33,750 £36,000 £30,925
UK median annual salary £27,000 £27,500 £25,000
% change year-on-year -1.82% +10.00% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 79,551 87,358 124,629
% of permanent jobs with a recognized job title 94.48% 91.64% 96.05%
Number of salaries quoted 59,915 55,003 76,174
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,190 £45,000 £42,750
Median annual salary (50th Percentile) £54,000 £60,250 £60,000
Median % change year-on-year -10.37% +0.42% +9.09%
75th Percentile £72,433 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £53,000 £60,000 £60,000
% change year-on-year -11.67% - +9.09%

IT Support Technician
Job Vacancy Trend in England

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Technician in England

IT Support Technician
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Technician in England.

Salary trend for IT Support Technician in England

IT Support Technician
Salary Histogram in England

Salary distribution for jobs citing IT Support Technician in England over the 6 months to 18 April 2024.

Salary histogram for IT Support Technician in England

IT Support Technician
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the England region over the 6 months to 18 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +139 156 £27,000 +8.00% 14
North of England +101 130 £27,500 +1.85% 13
East of England +111 122 £27,000 -8.47% 17
Midlands +112 110 £26,000 -5.45% 14
Yorkshire +134 65 £27,000 - 6
East Midlands +45 61 £25,000 +8.70% 3
North West -3 56 £28,000 +12.00% 5
West Midlands +78 43 £27,500 -2.65% 11
South West -17 36 £27,500 -6.78% 12
London +118 24 £27,000 -1.82% 8
North East +2 9 £37,500 - 2
IT Support Technician
UK

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 18 April 2024, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Technician in the job title.

1 299 (51.73%) Microsoft 365
2 288 (49.83%) Windows
3 255 (44.12%) Microsoft
4 206 (35.64%) Customer Service
5 186 (32.18%) Social Skills
6 181 (31.31%) Active Directory
7 141 (24.39%) Problem-Solving
8 119 (20.59%) Windows Server
9 90 (15.57%) Microsoft Office
10 89 (15.40%) Windows 10
11 72 (12.46%) Azure
12 59 (10.21%) Driving Licence
13 54 (9.34%) Google
14 52 (9.00%) Wireless
15 48 (8.30%) ITIL
16 46 (7.96%) ITSM
17 43 (7.44%) Firewall
17 43 (7.44%) DNS
17 43 (7.44%) Entra ID
18 41 (7.09%) Microsoft Exchange
18 41 (7.09%) Manufacturing
19 37 (6.40%) A+ Certification
20 34 (5.88%) DHCP
20 34 (5.88%) TCP/IP
21 32 (5.54%) VMware
21 32 (5.54%) Degree
22 31 (5.36%) LAN
23 29 (5.02%) SLA
23 29 (5.02%) Apple
23 29 (5.02%) Service Management

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 41 (7.09%) Microsoft Exchange
2 23 (3.98%) SharePoint
3 6 (1.04%) Exchange Server 2007
3 6 (1.04%) Exchange Server 2010
3 6 (1.04%) Exchange Server 2013
4 5 (0.87%) Confluence
5 3 (0.52%) IIS
6 2 (0.35%) Resin
7 1 (0.17%) Apache
Applications
1 90 (15.57%) Microsoft Office
2 11 (1.90%) Microsoft Excel
3 3 (0.52%) Microsoft PowerPoint
Cloud Services
1 299 (51.73%) Microsoft 365
2 72 (12.46%) Azure
3 43 (7.44%) Entra ID
4 21 (3.63%) Google Workspace
5 10 (1.73%) AWS
6 8 (1.38%) WhatsApp
7 5 (0.87%) ChatGPT
8 3 (0.52%) OneDrive
9 2 (0.35%) Dropbox
10 1 (0.17%) Asana
10 1 (0.17%) Azure Sentinel
10 1 (0.17%) IaaS
10 1 (0.17%) Miro
10 1 (0.17%) Power Platform
Communications & Networking
1 52 (9.00%) Wireless
2 43 (7.44%) DNS
2 43 (7.44%) Firewall
3 34 (5.88%) DHCP
3 34 (5.88%) TCP/IP
4 31 (5.36%) LAN
5 23 (3.98%) Wi-Fi
6 18 (3.11%) VLAN
7 16 (2.77%) WAN
8 12 (2.08%) Internet
8 12 (2.08%) VPN
9 10 (1.73%) VoIP
10 9 (1.56%) Broadband
11 8 (1.38%) FTP
11 8 (1.38%) Network Security
12 6 (1.04%) MPLS
12 6 (1.04%) SD-WAN
13 5 (0.87%) Remote Desktop
13 5 (0.87%) Softphone
14 3 (0.52%) Intranet
Database & Business Intelligence
1 6 (1.04%) PostgreSQL
1 6 (1.04%) SQL Server
2 1 (0.17%) Power BI
Development Applications
1 5 (0.87%) JIRA
2 1 (0.17%) Visual Studio
General
1 186 (32.18%) Social Skills
2 41 (7.09%) Manufacturing
3 28 (4.84%) Finance
4 21 (3.63%) Analytical Skills
5 12 (2.08%) Inclusion and Diversity
6 10 (1.73%) Local Government
7 9 (1.56%) Public Sector
8 8 (1.38%) Organisational Skills
9 7 (1.21%) Legal
10 6 (1.04%) Marketing
11 5 (0.87%) Automotive
11 5 (0.87%) Retail
11 5 (0.87%) Telecoms
12 3 (0.52%) Aviation
12 3 (0.52%) Multimedia
13 2 (0.35%) Banking
14 1 (0.17%) Aerospace
14 1 (0.17%) Documentation Skills
14 1 (0.17%) Games
Libraries, Frameworks & Software Standards
1 4 (0.69%) HTML
1 4 (0.69%) X-Windows
2 3 (0.52%) CSS
3 2 (0.35%) EDI
Miscellaneous
1 59 (10.21%) Driving Licence
2 22 (3.81%) Self-Motivation
3 19 (3.29%) Onboarding
4 18 (3.11%) Management Information System
5 15 (2.60%) CCTV
6 8 (1.38%) Data Centre
6 8 (1.38%) LIMS
6 8 (1.38%) NHS
7 6 (1.04%) Analytical Mindset
8 4 (0.69%) Educational Technology
8 4 (0.69%) Enterprise Software
8 4 (0.69%) Video Conferencing
9 3 (0.52%) Renewable Energy
10 2 (0.35%) Grid Computing
10 2 (0.35%) iPad
10 2 (0.35%) iPhone
10 2 (0.35%) Legacy Systems
10 2 (0.35%) SCADA
10 2 (0.35%) Virtual Team
11 1 (0.17%) Digital Signage
Operating Systems
1 288 (49.83%) Windows
2 119 (20.59%) Windows Server
3 89 (15.40%) Windows 10
4 24 (4.15%) Linux
5 21 (3.63%) Apple iOS
6 18 (3.11%) Android
7 15 (2.60%) Mac OS
7 15 (2.60%) Windows Server 2016
8 12 (2.08%) Windows 7
9 9 (1.56%) Windows Server 2019
10 7 (1.21%) Windows Server 2012
11 6 (1.04%) Windows 8
11 6 (1.04%) Windows Server 2008
12 5 (0.87%) Red Hat Enterprise Linux
13 4 (0.69%) Mac OS X
14 3 (0.52%) Unix
Processes & Methodologies
1 206 (35.64%) Customer Service
2 141 (24.39%) Problem-Solving
3 48 (8.30%) ITIL
4 46 (7.96%) ITSM
5 29 (5.02%) Service Management
6 26 (4.50%) Cybersecurity
7 20 (3.46%) Coaching
8 19 (3.29%) Mathematics
9 18 (3.11%) Service Delivery
10 17 (2.94%) Collaborative Working
10 17 (2.94%) Preventative Maintenance
10 17 (2.94%) Time Management
11 16 (2.77%) Migration
12 15 (2.60%) Asset Management
12 15 (2.60%) Configuration Management
12 15 (2.60%) Information Security
13 14 (2.42%) Change Management
14 10 (1.73%) Change Control
14 10 (1.73%) Information Governance
14 10 (1.73%) Project Management
Programming Languages
1 17 (2.94%) PowerShell
2 16 (2.77%) SQL
3 1 (0.17%) C#
3 1 (0.17%) Java
3 1 (0.17%) JavaScript
3 1 (0.17%) VB
Qualifications
1 37 (6.40%) A+ Certification
2 32 (5.54%) Degree
3 28 (4.84%) Microsoft Certification
4 21 (3.63%) DBS Check
5 17 (2.94%) Security Cleared
6 15 (2.60%) SC Cleared
7 13 (2.25%) CCNA
7 13 (2.25%) Cisco Certification
8 9 (1.56%) MCP
8 9 (1.56%) MCSE
8 9 (1.56%) Network+ Certification
9 7 (1.21%) ITIL Foundation Certificate
10 5 (0.87%) MCITP
10 5 (0.87%) MCSA
11 4 (0.69%) ITIL Certification
12 2 (0.35%) BPSS Clearance
12 2 (0.35%) HNC
13 1 (0.17%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 29 (5.02%) SLA
2 7 (1.21%) Cyber Essentials
2 7 (1.21%) Cyber Essentials PLUS
3 2 (0.35%) Accessibility
3 2 (0.35%) GDPR
3 2 (0.35%) ISO/IEC 27001
4 1 (0.17%) ISO 14001
4 1 (0.17%) ISO 9001
4 1 (0.17%) QA
System Software
1 181 (31.31%) Active Directory
2 19 (3.29%) VMware Infrastructure
3 16 (2.77%) Hyper-V
4 10 (1.73%) Virtual Machines
5 3 (0.52%) VMware ESXi
6 2 (0.35%) BitLocker
6 2 (0.35%) Virtual Desktop
6 2 (0.35%) Virtual Servers
Systems Management
1 29 (5.02%) Microsoft Intune
2 4 (0.69%) AirWatch
2 4 (0.69%) SCCM
3 3 (0.52%) Autotask
3 3 (0.52%) Microsoft Data Protection Manager
3 3 (0.52%) SCDPM
4 2 (0.35%) Jamf Pro
4 2 (0.35%) PaperCut
4 2 (0.35%) SmoothWall
5 1 (0.17%) FortiGate
5 1 (0.17%) Graylog
Vendors
1 255 (44.12%) Microsoft
2 54 (9.34%) Google
3 32 (5.54%) VMware
4 29 (5.02%) Apple
5 13 (2.25%) Cisco
6 8 (1.38%) Ubiquiti
7 6 (1.04%) ESET
7 6 (1.04%) Meraki
7 6 (1.04%) Veeam
8 5 (0.87%) Citrix
8 5 (0.87%) Dell
8 5 (0.87%) Red Hat
9 4 (0.69%) Datto
10 3 (0.52%) ConnectWise
10 3 (0.52%) Fortinet
10 3 (0.52%) Kaseya
10 3 (0.52%) Sage
10 3 (0.52%) Sophos
11 2 (0.35%) Draytek
11 2 (0.35%) Sun