IT Support Technician Job Trends in the East of England

IT Support Technician
England > East of England

The median IT Support Technician salary in the East of England is £32,500 per year, according to job vacancies posted during the 6 months leading to 8 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Jan 2026
Same period 2025 Same period 2024
Rank 128 153 128
Rank change year-on-year +25 -25 +87
Permanent jobs requiring an IT Support Technician 26 25 13
As % of all permanent jobs in the East of England 0.62% 0.71% 0.56%
As % of the Job Titles category 0.69% 0.80% 0.59%
Number of salaries quoted 22 24 13
10th Percentile £25,049 £24,650 £20,800
25th Percentile £26,000 £25,000 £24,750
Median annual salary (50th Percentile) £32,500 £31,375 £29,000
Median % change year-on-year +3.59% +8.19% -
75th Percentile £34,875 £34,000 £31,500
90th Percentile £36,150 - £32,300
England median annual salary £29,250 £30,000 £27,000
% change year-on-year -2.50% +11.11% -

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,742 3,141 2,210
% of permanent jobs with a recognized job title 89.48% 89.41% 94.73%
Number of salaries quoted 2,264 1,443 1,648
10th Percentile £27,750 £28,000 £26,250
25th Percentile £35,000 £39,875 £36,250
Median annual salary (50th Percentile) £50,000 £52,500 £52,500
Median % change year-on-year -4.76% - -2.78%
75th Percentile £65,000 £68,750 £67,500
90th Percentile £80,000 £80,000 £82,500
England median annual salary £55,000 £60,000 £59,526
% change year-on-year -8.33% +0.80% -3.21%

IT Support Technician
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Technician' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Technician job vacancy trend in the East of England

IT Support Technician
Salary Trend in the East of England

Salary distribution trend for IT Support Technician job vacancies in the East of England.

Salary distribution trend for IT Support Technician job vacancies in the East of England

IT Support Technician
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Technician in the East of England over the 6 months to 8 January 2026.

Salary histogram for IT Support Technician in the East of England

IT Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the East of England region over the 6 months to 8 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +18 7 £33,500 +28.85% 3
Suffolk - 7 £32,500 -
Essex - 6 £26,000 - 1
Hertfordshire +11 5 £27,000 +8.00% 1
Norfolk -11 1 £25,000 -21.88% 1
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 8 January 2026, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Technician in the job title.

1 20 (76.92%) Microsoft
2 19 (73.08%) Problem-Solving
3 13 (50.00%) Microsoft Certification
4 12 (46.15%) Customer Service
4 12 (46.15%) Microsoft Office
5 11 (42.31%) Windows
6 8 (30.77%) Microsoft 365
7 7 (26.92%) Azure
7 7 (26.92%) DHCP
7 7 (26.92%) MCSA
7 7 (26.92%) PowerShell
7 7 (26.92%) TCP/IP
7 7 (26.92%) Windows 10
7 7 (26.92%) Windows Server
8 6 (23.08%) Disaster Recovery
8 6 (23.08%) DNS
8 6 (23.08%) User Experience
8 6 (23.08%) VBScript
8 6 (23.08%) VLAN
9 2 (7.69%) Active Directory
9 2 (7.69%) Incident Management
9 2 (7.69%) Mobile Device Management
9 2 (7.69%) Service Management
10 1 (3.85%) Continuous Improvement
10 1 (3.85%) Degree
10 1 (3.85%) Firewall
10 1 (3.85%) Hyper-V
10 1 (3.85%) Internet
10 1 (3.85%) Mathematics
10 1 (3.85%) MCDST

IT Support Technician Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (3.85%) Microsoft Exchange
Applications
1 12 (46.15%) Microsoft Office
Cloud Services
1 8 (30.77%) Microsoft 365
2 7 (26.92%) Azure
Communications & Networking
1 7 (26.92%) DHCP
1 7 (26.92%) TCP/IP
2 6 (23.08%) DNS
2 6 (23.08%) VLAN
3 1 (3.85%) Firewall
3 1 (3.85%) Internet
Development Applications
1 1 (3.85%) Visual Studio
General
1 9 (34.62%) Social Skills
2 2 (7.69%) Finance
2 2 (7.69%) Marketing
2 2 (7.69%) Organisational Skills
3 1 (3.85%) Analytical Skills
3 1 (3.85%) Local Government
Miscellaneous
1 3 (11.54%) Self-Motivation
2 1 (3.85%) Analytical Mindset
Operating Systems
1 11 (42.31%) Windows
2 7 (26.92%) Windows 10
2 7 (26.92%) Windows Server
3 1 (3.85%) Windows 2000
3 1 (3.85%) Windows 8
3 1 (3.85%) Windows XP
Processes & Methodologies
1 19 (73.08%) Problem-Solving
2 12 (46.15%) Customer Service
3 6 (23.08%) Disaster Recovery
3 6 (23.08%) User Experience
4 2 (7.69%) Incident Management
4 2 (7.69%) Mobile Device Management
4 2 (7.69%) Service Management
5 1 (3.85%) Continuous Improvement
5 1 (3.85%) Mathematics
5 1 (3.85%) Service Delivery
5 1 (3.85%) Software Testing
Programming Languages
1 7 (26.92%) PowerShell
2 6 (23.08%) VBScript
3 1 (3.85%) SQL
Qualifications
1 13 (50.00%) Microsoft Certification
2 7 (26.92%) MCSA
3 1 (3.85%) Degree
3 1 (3.85%) MCDST
3 1 (3.85%) MCITP
3 1 (3.85%) MCSE
System Software
1 2 (7.69%) Active Directory
2 1 (3.85%) Hyper-V
2 1 (3.85%) VMware Infrastructure
Systems Management
1 1 (3.85%) Microsoft Intune
Vendors
1 20 (76.92%) Microsoft
2 1 (3.85%) VMware