IT Support Technician Job Trends in the East of England

IT Support Technician
England > East of England

The median IT Support Technician salary in the East of England is £26,500 per year, according to job vacancies posted during the 6 months leading to 21 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Oct 2025
Same period 2024 Same period 2023
Rank 139 151 122
Rank change year-on-year +12 -29 +137
Permanent jobs requiring an IT Support Technician 27 28 17
As % of all permanent jobs in the East of England 0.81% 0.68% 0.76%
As % of the Job Titles category 0.89% 0.71% 0.79%
Number of salaries quoted 22 27 17
10th Percentile £23,875 £24,000 £22,850
25th Percentile £24,560 £26,125 £24,750
Median annual salary (50th Percentile) £26,500 £28,000 £27,500
Median % change year-on-year -5.36% +1.82% -1.79%
75th Percentile £33,750 £34,000 £28,750
90th Percentile £35,100 - £29,734
England median annual salary £28,000 £28,000 £27,000
% change year-on-year - +3.70% +3.85%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,046 3,929 2,154
% of permanent jobs with a recognized job title 91.58% 94.90% 96.46%
Number of salaries quoted 1,750 2,037 1,448
10th Percentile £27,000 £28,000 £25,500
25th Percentile £31,250 £39,750 £35,000
Median annual salary (50th Percentile) £45,000 £52,500 £52,500
Median % change year-on-year -14.29% - +5.00%
75th Percentile £60,000 £68,750 £67,500
90th Percentile £75,000 £85,000 £82,500
England median annual salary £53,750 £57,500 £60,000
% change year-on-year -6.52% -4.17% -

IT Support Technician
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Technician' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Technician job vacancy trend in the East of England

IT Support Technician
Salary Trend in the East of England

Salary distribution trend for IT Support Technician job vacancies in the East of England.

Salary distribution trend for IT Support Technician job vacancies in the East of England

IT Support Technician
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Technician in the East of England over the 6 months to 21 October 2025.

Salary histogram for IT Support Technician in the East of England

IT Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the East of England region over the 6 months to 21 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +20 7 £26,000 -
Suffolk - 6 £32,500 -
Norfolk +2 5 £24,250 -14.16% 1
Essex - 5 - - 4
Cambridgeshire +19 4 £33,500 +28.85% 5
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 21 October 2025, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Technician in the job title.

1 22 (81.48%) Problem-Solving
2 18 (66.67%) Microsoft
3 17 (62.96%) Windows
4 13 (48.15%) Microsoft Office
5 10 (37.04%) Customer Service
5 10 (37.04%) Microsoft Certification
6 8 (29.63%) Microsoft 365
7 7 (25.93%) Azure
7 7 (25.93%) DHCP
7 7 (25.93%) MCSA
7 7 (25.93%) PowerShell
7 7 (25.93%) TCP/IP
7 7 (25.93%) Windows 10
7 7 (25.93%) Windows Server
8 6 (22.22%) Disaster Recovery
8 6 (22.22%) DNS
8 6 (22.22%) User Experience
8 6 (22.22%) VBScript
8 6 (22.22%) VLAN
9 5 (18.52%) A+ Certification
9 5 (18.52%) LAN
9 5 (18.52%) Network+ Certification
10 4 (14.81%) CSS
10 4 (14.81%) HTML
10 4 (14.81%) Project Management
11 2 (7.41%) Active Directory
12 1 (3.70%) Continuous Improvement
12 1 (3.70%) Degree
12 1 (3.70%) Firewall
12 1 (3.70%) Hyper-V

IT Support Technician Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (3.70%) Microsoft Exchange
Applications
1 13 (48.15%) Microsoft Office
Cloud Services
1 8 (29.63%) Microsoft 365
2 7 (25.93%) Azure
Communications & Networking
1 7 (25.93%) DHCP
1 7 (25.93%) TCP/IP
2 6 (22.22%) DNS
2 6 (22.22%) VLAN
3 5 (18.52%) LAN
4 1 (3.70%) Firewall
4 1 (3.70%) Internet
Development Applications
1 1 (3.70%) Visual Studio
General
1 11 (40.74%) Social Skills
2 1 (3.70%) Analytical Skills
2 1 (3.70%) Local Government
Libraries, Frameworks & Software Standards
1 4 (14.81%) CSS
1 4 (14.81%) HTML
Miscellaneous
1 5 (18.52%) Driving Licence
2 1 (3.70%) Analytical Mindset
2 1 (3.70%) Self-Motivation
Operating Systems
1 17 (62.96%) Windows
2 7 (25.93%) Windows 10
2 7 (25.93%) Windows Server
3 1 (3.70%) Windows 2000
3 1 (3.70%) Windows 8
3 1 (3.70%) Windows XP
Processes & Methodologies
1 22 (81.48%) Problem-Solving
2 10 (37.04%) Customer Service
3 6 (22.22%) Disaster Recovery
3 6 (22.22%) User Experience
4 4 (14.81%) Project Management
5 1 (3.70%) Continuous Improvement
5 1 (3.70%) Mathematics
5 1 (3.70%) Service Delivery
5 1 (3.70%) Software Testing
Programming Languages
1 7 (25.93%) PowerShell
2 6 (22.22%) VBScript
3 1 (3.70%) SQL
Qualifications
1 10 (37.04%) Microsoft Certification
2 7 (25.93%) MCSA
3 5 (18.52%) A+ Certification
3 5 (18.52%) Network+ Certification
4 1 (3.70%) Degree
4 1 (3.70%) MCDST
4 1 (3.70%) MCITP
4 1 (3.70%) MCSE
System Software
1 2 (7.41%) Active Directory
2 1 (3.70%) Hyper-V
2 1 (3.70%) VMware Infrastructure
Systems Management
1 1 (3.70%) Microsoft Intune
Vendors
1 18 (66.67%) Microsoft
2 1 (3.70%) VMware