IT Support Technician Job Trends in the East of England

IT Support Technician
England > East of England

The median IT Support Technician salary in the East of England is £26,000 per year, according to job vacancies posted during the 6 months leading to 16 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 Sep 2025
Same period 2024 Same period 2023
Rank 154 132 135
Rank change year-on-year -22 +3 +139
Permanent jobs requiring an IT Support Technician 22 42 19
As % of all permanent jobs advertised in the East of England 0.65% 0.95% 0.73%
As % of the Job Titles category 0.70% 1.00% 0.81%
Number of salaries quoted 17 34 18
10th Percentile - £24,650 £24,075
25th Percentile £23,875 £26,250 £25,063
Median annual salary (50th Percentile) £26,000 £28,000 £27,500
Median % change year-on-year -7.14% +1.82% +1.85%
75th Percentile £33,750 £34,000 £28,750
90th Percentile - - £30,225
England median annual salary £28,000 £27,500 £27,000
% change year-on-year +1.82% +1.85% +3.85%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,130 4,185 2,351
% of permanent jobs with a recognized job title 92.63% 94.41% 90.46%
Number of salaries quoted 1,751 2,499 1,496
10th Percentile £27,000 £27,223 £25,250
25th Percentile £32,500 £35,000 £34,126
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +5.00%
75th Percentile £60,000 £65,000 £67,500
90th Percentile £75,000 £80,000 £80,000
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Support Technician
Job Vacancy Trend in the East of England

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Technician in the East of England

IT Support Technician
Salary Trend in the East of England

Salary distribution trend for IT Support Technician job vacancies in the East of England.

Salary distribution trend for IT Support Technician job vacancies in the East of England

IT Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the East of England region over the 6 months to 16 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +19 6 £26,000 - 2
Suffolk -24 6 £32,500 -
Norfolk +1 5 £24,250 -14.16% 1
Essex -16 5 - - 1
IT Support Technician
England

IT Support Technician Skill Set
Top 29 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 16 September 2025, IT Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Technician in the job title.

1 17 (77.27%) Problem-Solving
2 16 (72.73%) Windows
3 12 (54.55%) Microsoft
4 11 (50.00%) Microsoft Office
5 10 (45.45%) Social Skills
6 6 (27.27%) Windows 10
6 6 (27.27%) Windows Server
6 6 (27.27%) Microsoft 365
6 6 (27.27%) VLAN
6 6 (27.27%) PowerShell
6 6 (27.27%) Azure
6 6 (27.27%) User Experience
6 6 (27.27%) VBScript
6 6 (27.27%) MCSA
6 6 (27.27%) DHCP
6 6 (27.27%) TCP/IP
6 6 (27.27%) DNS
6 6 (27.27%) Microsoft Certification
6 6 (27.27%) Disaster Recovery
7 5 (22.73%) Network+ Certification
7 5 (22.73%) A+ Certification
7 5 (22.73%) Project Management
7 5 (22.73%) LAN
7 5 (22.73%) HTML
7 5 (22.73%) CSS
7 5 (22.73%) Driving Licence
7 5 (22.73%) Customer Service
8 1 (4.55%) Microsoft Intune
8 1 (4.55%) Local Government

IT Support Technician Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 11 (50.00%) Microsoft Office
Cloud Services
1 6 (27.27%) Azure
1 6 (27.27%) Microsoft 365
Communications & Networking
1 6 (27.27%) DHCP
1 6 (27.27%) DNS
1 6 (27.27%) TCP/IP
1 6 (27.27%) VLAN
2 5 (22.73%) LAN
General
1 10 (45.45%) Social Skills
2 1 (4.55%) Local Government
Libraries, Frameworks & Software Standards
1 5 (22.73%) CSS
1 5 (22.73%) HTML
Miscellaneous
1 5 (22.73%) Driving Licence
Operating Systems
1 16 (72.73%) Windows
2 6 (27.27%) Windows 10
2 6 (27.27%) Windows Server
Processes & Methodologies
1 17 (77.27%) Problem-Solving
2 6 (27.27%) Disaster Recovery
2 6 (27.27%) User Experience
3 5 (22.73%) Customer Service
3 5 (22.73%) Project Management
Programming Languages
1 6 (27.27%) PowerShell
1 6 (27.27%) VBScript
Qualifications
1 6 (27.27%) MCSA
1 6 (27.27%) Microsoft Certification
2 5 (22.73%) A+ Certification
2 5 (22.73%) Network+ Certification
Systems Management
1 1 (4.55%) Microsoft Intune
Vendors
1 12 (54.55%) Microsoft