Period
to 24 June 2018

The median annual salary for an IT Support Technician was £27,000 in advertised job vacancies in the East of England during the 6 months to 24 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Technician
England > East of England
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 317 313 366
Rank change year-on-year -4 +53 -6
Permanent jobs requiring an IT Support Technician 40 42 14
As % of all permanent IT jobs advertised in the East of England 0.33% 0.34% 0.099%
As % of the Job Titles category 0.34% 0.35% 0.10%
Number of salaries quoted 37 35 13
East of England median annual salary £27,000 £21,000 £28,500
Median salary % change year-on-year +28.57% -26.32% +20.00%
10th Percentile £22,000 £16,450 £21,400
90th Percentile £46,056 £27,250 £34,750
England median annual salary £25,250 £21,500 £23,250
% change year-on-year +17.44% -7.53% -2.11%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11,878 11,835 13,655
% of permanent IT jobs with a recognized job title 96.81% 96.81% 96.42%
Number of salaries quoted 9,208 9,568 11,289
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £26,250 £26,000 £25,500
90th Percentile £71,250 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support Technician
Job Vacancy Trend in the East of England

Job postings that featured IT Support Technician in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Technician in the East of England

IT Support Technician
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Technician in the East of England.

Salary trend for IT Support Technician in the East of England

IT Support Technician
Salary Histogram in the East of England

The salary distribution of IT jobs citing IT Support Technician in the East of England over the 6 months to 24 June 2018.

Salary histogram for IT Support Technician in the East of England

IT Support Technician
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Technician within the East of England region over the 6 months to 24 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +27 19 £26,500 +17.78%
Essex +24 12 £28,500 +54.05% 2
Hertfordshire -8 5 £25,000 +3.09% 2
Suffolk 0 2 £24,750 +41.43% 1
Cambridgeshire -30 2 £27,500 +41.03%
IT Support Technician
England

IT Support Technician Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 24 June 2018, IT Support Technician job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Technician in the job title.

1 28 (70.00%) Windows
2 27 (67.50%) Microsoft Office
3 24 (60.00%) Microsoft
3 24 (60.00%) Active Directory
4 16 (40.00%) MS Exchange
4 16 (40.00%) Windows 7
5 15 (37.50%) Windows 10
5 15 (37.50%) TCP/IP
5 15 (37.50%) Self-Motivation
6 13 (32.50%) DNS
7 12 (30.00%) DHCP
7 12 (30.00%) VPN
7 12 (30.00%) MCP
8 9 (22.50%) VMware
8 9 (22.50%) Office 365
8 9 (22.50%) Degree
9 7 (17.50%) Driving Licence
9 7 (17.50%) Windows Server
10 6 (15.00%) Problem-Solving
10 6 (15.00%) Data Centre
10 6 (15.00%) Firewall
10 6 (15.00%) SAN
10 6 (15.00%) Windows XP
11 5 (12.50%) ITIL
11 5 (12.50%) SQL Server
11 5 (12.50%) Windows Server 2012
11 5 (12.50%) CCTV
12 4 (10.00%) Hyper-V
12 4 (10.00%) Web Development
12 4 (10.00%) vSphere

IT Support Technician Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (40.00%) MS Exchange
Applications
1 27 (67.50%) Microsoft Office
Cloud Services
1 9 (22.50%) Office 365
2 3 (7.50%) Microsoft Azure
3 2 (5.00%) Amazon AWS
3 2 (5.00%) Mimecast
4 1 (2.50%) G Suite
Communications & Networking
1 15 (37.50%) TCP/IP
2 13 (32.50%) DNS
3 12 (30.00%) DHCP
3 12 (30.00%) VPN
4 6 (15.00%) Firewall
4 6 (15.00%) SAN
5 2 (5.00%) Network Security
5 2 (5.00%) Remote Desktop
5 2 (5.00%) WAN
6 1 (2.50%) Internet
6 1 (2.50%) NAS
6 1 (2.50%) VoIP
6 1 (2.50%) Wi-Fi
Database & Business Intelligence
1 5 (12.50%) SQL Server
2 2 (5.00%) SQL Server 2005
2 2 (5.00%) SQL Server 2008
2 2 (5.00%) SQL Server 2014
Development Applications
1 2 (5.00%) JIRA
General
1 4 (10.00%) Telecoms
2 1 (2.50%) Retail
Libraries, Frameworks & Software Standards
1 3 (7.50%) Web Services
2 2 (5.00%) Flash
3 1 (2.50%) CSS
3 1 (2.50%) HTML
Miscellaneous
1 15 (37.50%) Self-Motivation
2 7 (17.50%) Driving Licence
3 6 (15.00%) Data Centre
4 5 (12.50%) CCTV
5 3 (7.50%) Enterprise Software
6 2 (5.00%) EMC VMAX
6 2 (5.00%) Mobile App
7 1 (2.50%) Management Information System
7 1 (2.50%) User Experience
Operating Systems
1 28 (70.00%) Windows
2 16 (40.00%) Windows 7
3 15 (37.50%) Windows 10
4 7 (17.50%) Windows Server
5 6 (15.00%) Windows XP
6 5 (12.50%) Windows Server 2012
7 3 (7.50%) Linux
7 3 (7.50%) Windows 8
7 3 (7.50%) Windows Server 2008
8 1 (2.50%) Mac OS
Processes & Methodologies
1 6 (15.00%) Problem-Solving
2 5 (12.50%) ITIL
3 4 (10.00%) Web Development
4 3 (7.50%) Business Analysis
4 3 (7.50%) Business Intelligence
5 2 (5.00%) Asset Management
5 2 (5.00%) BCP
5 2 (5.00%) Data Migration
5 2 (5.00%) Migration
5 2 (5.00%) Patch Management
5 2 (5.00%) Penetration Testing
5 2 (5.00%) Performance Monitoring
5 2 (5.00%) Ticket Management
6 1 (2.50%) Information Security
6 1 (2.50%) Information Security Management
6 1 (2.50%) ISMS
6 1 (2.50%) ITSM
6 1 (2.50%) Kalman Filter
6 1 (2.50%) Line Management
6 1 (2.50%) Security Management
Programming Languages
1 4 (10.00%) SQL
2 2 (5.00%) PHP
2 2 (5.00%) PowerShell
2 2 (5.00%) VBScript
Qualifications
1 12 (30.00%) MCP
2 9 (22.50%) Degree
3 4 (10.00%) Microsoft Certification
4 3 (7.50%) A+ Certification
4 3 (7.50%) CCNA
4 3 (7.50%) Cisco Certification
4 3 (7.50%) MCSE
4 3 (7.50%) MCTS
4 3 (7.50%) Network+ Certification
5 2 (5.00%) CCNP
5 2 (5.00%) MCITP
5 2 (5.00%) MCSA
5 2 (5.00%) SC Cleared
5 2 (5.00%) Security Cleared
5 2 (5.00%) VMware Certified Professional (VCP)
System Software
1 24 (60.00%) Active Directory
2 4 (10.00%) Hyper-V
2 4 (10.00%) vSphere
3 3 (7.50%) VMware Infrastructure
4 2 (5.00%) Virtual Machines
4 2 (5.00%) XenApp
5 1 (2.50%) VMware ESXi
Systems Management
1 2 (5.00%) SCCM
2 1 (2.50%) Single Sign-On
Vendors
1 24 (60.00%) Microsoft
2 9 (22.50%) VMware
3 4 (10.00%) Cisco
4 3 (7.50%) Citrix
5 2 (5.00%) Apple
5 2 (5.00%) CA
5 2 (5.00%) CommVault
5 2 (5.00%) EMC
5 2 (5.00%) FalconStor
5 2 (5.00%) HP
5 2 (5.00%) McAfee
5 2 (5.00%) Veeam
6 1 (2.50%) Adobe
6 1 (2.50%) Draytek
6 1 (2.50%) Okta
6 1 (2.50%) ServiceNow
6 1 (2.50%) SonicWALL