Service Analyst Jobs in Edinburgh

Service Analyst
Scotland > Edinburgh

The median Service Analyst salary in Edinburgh is £25,020 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 71 101 118
Rank change year-on-year +30 +17 +11
Permanent jobs requiring a Service Analyst 17 9 32
As % of all permanent jobs advertised in Edinburgh 1.92% 0.60% 1.57%
As % of the Job Titles category 2.09% 0.63% 1.65%
Number of salaries quoted 8 7 7
10th Percentile £25,011 £25,300 £27,300
25th Percentile - £27,500 £46,495
Median annual salary (50th Percentile) £25,020 £35,500 £67,071
Median % change year-on-year -29.52% -47.07% +191.61%
75th Percentile £32,563 £44,733 £69,650
90th Percentile £44,600 - -
Scotland median annual salary £27,000 £28,000 £23,500
% change year-on-year -3.57% +19.15% +4.44%

All Permanent IT Job Vacancies
Edinburgh

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 813 1,430 1,940
% of permanent jobs with a recognized job title 91.66% 95.84% 95.00%
Number of salaries quoted 386 1,011 1,154
10th Percentile £27,500 £32,500 £35,733
25th Percentile £45,000 £46,250 £45,000
Median annual salary (50th Percentile) £57,500 £60,000 £60,000
Median % change year-on-year -4.17% - +9.09%
75th Percentile £80,000 £72,433 £77,715
90th Percentile £98,474 £92,500 £89,852
Scotland median annual salary £55,000 £52,500 £56,500
% change year-on-year +4.76% -7.08% +7.62%

Service Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Analyst in Edinburgh

Service Analyst
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Service Analyst in Edinburgh.

Salary trend for Service Analyst in Edinburgh

Service Analyst
Salary Histogram in Edinburgh

Salary distribution for jobs citing Service Analyst in Edinburgh over the 6 months to 15 May 2025.

Salary histogram for Service Analyst in Edinburgh

Service Analyst Skill Set
Top 26 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 15 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Service Analyst in the job title.

1 16 (94.12%) Social Skills
2 15 (88.24%) Customer Service
3 11 (64.71%) Finance
4 9 (52.94%) Coaching
5 6 (35.29%) Banking
6 5 (29.41%) Organisational Skills
7 4 (23.53%) Analytical Skills
7 4 (23.53%) Retail
7 4 (23.53%) Microsoft PowerPoint
7 4 (23.53%) Microsoft Office
7 4 (23.53%) Microsoft Excel
7 4 (23.53%) Microsoft
8 2 (11.76%) Continuous Improvement
9 1 (5.88%) Fintech
9 1 (5.88%) Security Operations
9 1 (5.88%) Microsoft 365
9 1 (5.88%) Cybersecurity
9 1 (5.88%) Apple iOS
9 1 (5.88%) OneDrive
9 1 (5.88%) Anti-Money Laundering
9 1 (5.88%) Business Continuity
9 1 (5.88%) Active Directory
9 1 (5.88%) Mac OS X
9 1 (5.88%) ITIL
9 1 (5.88%) Windows
9 1 (5.88%) Disaster Recovery

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (23.53%) Microsoft Excel
1 4 (23.53%) Microsoft Office
1 4 (23.53%) Microsoft PowerPoint
Cloud Services
1 1 (5.88%) Microsoft 365
1 1 (5.88%) OneDrive
General
1 16 (94.12%) Social Skills
2 11 (64.71%) Finance
3 6 (35.29%) Banking
4 5 (29.41%) Organisational Skills
5 4 (23.53%) Analytical Skills
5 4 (23.53%) Retail
Operating Systems
1 1 (5.88%) Apple iOS
1 1 (5.88%) Mac OS X
1 1 (5.88%) Windows
Processes & Methodologies
1 15 (88.24%) Customer Service
2 9 (52.94%) Coaching
3 2 (11.76%) Continuous Improvement
4 1 (5.88%) Anti-Money Laundering
4 1 (5.88%) Business Continuity
4 1 (5.88%) Cybersecurity
4 1 (5.88%) Disaster Recovery
4 1 (5.88%) Fintech
4 1 (5.88%) ITIL
4 1 (5.88%) Security Operations
System Software
1 1 (5.88%) Active Directory
Vendors
1 4 (23.53%) Microsoft