Period
to 19 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
Scotland > Edinburgh
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 94 84 94
Rank change year-on-year -10 +10 +14
Permanent jobs citing Service Delivery 57 68 43
As % of all permanent IT jobs advertised in Edinburgh 2.27% 2.57% 1.81%
As % of the Processes & Methodologies category 2.43% 2.76% 1.94%
Number of salaries quoted 42 50 24
Edinburgh median annual salary £42,500 £52,500 £45,750
Median salary % change year-on-year -19.05% +14.75% +1.67%
10th Percentile £28,250 £31,315 £21,250
90th Percentile £92,500 £77,625 £65,525
Scotland median annual salary £42,500 £50,000 £45,000
% change year-on-year -15.00% +11.11% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2,349 2,462 2,214
As % of all permanent IT jobs advertised in Edinburgh 93.47% 93.12% 93.14%
Number of salaries quoted 1,447 1,485 1,405
Edinburgh median annual salary £47,500 £42,500 £45,000
Median salary % change year-on-year +11.76% -5.56% +3.45%
10th Percentile £29,250 £27,500 £27,000
90th Percentile £75,000 £67,500 £70,000
Scotland median annual salary £45,500 £44,000 £45,000
% change year-on-year +3.41% -2.22% +5.88%

Service Delivery
Job Vacancy Trend in Edinburgh

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Delivery in Edinburgh

Service Delivery
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Edinburgh.

Salary trend for Service Delivery in Edinburgh

Service Delivery
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Service Delivery in Edinburgh over the 6 months to 19 September 2018.

Salary histogram for Service Delivery in Edinburgh

For the 6 months to 19 September 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region with a requirement for Service Delivery.

1 30 (52.63%) ITIL
2 29 (50.88%) Finance
3 24 (42.11%) Service Management
4 19 (33.33%) Continuous Improvement
5 17 (29.82%) Stakeholder Management
6 15 (26.32%) Windows
6 15 (26.32%) SLA
7 14 (24.56%) Change Management
7 14 (24.56%) ITIL V3
7 14 (24.56%) Problem-Solving
8 12 (21.05%) Analytical Skills
8 12 (21.05%) Risk Management
9 11 (19.30%) ITSM
10 10 (17.54%) Microsoft
10 10 (17.54%) Banking
11 9 (15.79%) Coaching
11 9 (15.79%) Service Design
12 8 (14.04%) Target Operating Model
12 8 (14.04%) Hybrid Cloud
12 8 (14.04%) Public Cloud
12 8 (14.04%) Windows Server
12 8 (14.04%) ServiceNow
12 8 (14.04%) Splunk
12 8 (14.04%) Knowledge Management
12 8 (14.04%) VoIP
12 8 (14.04%) Firewall
13 7 (12.28%) Unix
13 7 (12.28%) Project Management
14 6 (10.53%) Korn
14 6 (10.53%) Bourne shell

Service Delivery
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (10.53%) Apache
1 6 (10.53%) IIS
1 6 (10.53%) JBoss
1 6 (10.53%) Tomcat
2 5 (8.77%) SharePoint
3 2 (3.51%) CMS
3 2 (3.51%) Sitefinity
4 1 (1.75%) BizTalk Server
4 1 (1.75%) MS Exchange
4 1 (1.75%) Skype for Business
Applications
1 1 (1.75%) Microsoft Project
Cloud Services
1 2 (3.51%) Office 365
2 1 (1.75%) Amazon AWS
2 1 (1.75%) Microsoft Azure
Communications & Networking
1 8 (14.04%) Firewall
1 8 (14.04%) VoIP
2 1 (1.75%) ATM
2 1 (1.75%) DNS
2 1 (1.75%) iSCSI
2 1 (1.75%) NAS
2 1 (1.75%) SAN
2 1 (1.75%) Skype
2 1 (1.75%) SSH
2 1 (1.75%) TCP/IP
Database & Business Intelligence
1 1 (1.75%) SQL Server
General
1 29 (50.88%) Finance
2 10 (17.54%) Banking
3 1 (1.75%) Back Office
3 1 (1.75%) Private Banking
3 1 (1.75%) Retail Banking
Job Titles
1 15 (26.32%) Service Manager
2 11 (19.30%) IT Manager
3 8 (14.04%) Service Desk Manager
4 7 (12.28%) IT Services Manager
5 6 (10.53%) Analyst
5 6 (10.53%) Applications Engineer
6 5 (8.77%) Project Manager
6 5 (8.77%) Senior Applications Engineer
7 4 (7.02%) Consultant
7 4 (7.02%) Delivery Manager
7 4 (7.02%) Services Delivery Manager
8 3 (5.26%) IT Project Manager
8 3 (5.26%) ITSM Consultant
9 2 (3.51%) Agile Project Manager
9 2 (3.51%) Business Analyst
9 2 (3.51%) Compliance Analyst
9 2 (3.51%) Financial Analyst
9 2 (3.51%) Head of Business Systems
9 2 (3.51%) Market Analyst
9 2 (3.51%) Software Engineer
Libraries, Frameworks & Software Standards
1 6 (10.53%) JSP
1 6 (10.53%) Servlets
2 2 (3.51%) .NET
2 2 (3.51%) .NET Framework
Miscellaneous
1 12 (21.05%) Analytical Skills
2 8 (14.04%) Hybrid Cloud
2 8 (14.04%) Public Cloud
3 3 (5.26%) Fintech
3 3 (5.26%) Management Information System
4 2 (3.51%) User Experience
5 1 (1.75%) Data Centre
Operating Systems
1 15 (26.32%) Windows
2 8 (14.04%) Windows Server
3 7 (12.28%) Unix
4 1 (1.75%) Linux
Processes & Methodologies
1 30 (52.63%) ITIL
2 24 (42.11%) Service Management
3 19 (33.33%) Continuous Improvement
4 17 (29.82%) Stakeholder Management
5 14 (24.56%) Change Management
5 14 (24.56%) ITIL V3
5 14 (24.56%) Problem-Solving
6 12 (21.05%) Risk Management
7 11 (19.30%) ITSM
8 9 (15.79%) Coaching
8 9 (15.79%) Service Design
9 8 (14.04%) Knowledge Management
9 8 (14.04%) Target Operating Model
10 7 (12.28%) Project Management
11 6 (10.53%) PRINCE2
11 6 (10.53%) SOA
12 5 (8.77%) Asset Management
12 5 (8.77%) Root Cause Analysis
13 4 (7.02%) Data Protection
13 4 (7.02%) Portfolio Management
Programming Languages
1 6 (10.53%) Bash Shell
1 6 (10.53%) Bourne shell
1 6 (10.53%) Korn
1 6 (10.53%) sed
2 3 (5.26%) SQL
3 1 (1.75%) PowerShell
Qualifications
1 5 (8.77%) PRINCE2 Certification
2 4 (7.02%) ITIL Certification
3 3 (5.26%) PRINCE2 Practitioner
4 1 (1.75%) CBAP
4 1 (1.75%) PMP
4 1 (1.75%) Six Sigma Green Belt
Quality Assurance & Compliance
1 15 (26.32%) SLA
2 5 (8.77%) PMO
3 3 (5.26%) PCI DSS
4 2 (3.51%) HMG Security Policy Framework
5 1 (1.75%) GDPR
System Software
1 1 (1.75%) NFS
1 1 (1.75%) Samba
Vendors
1 10 (17.54%) Microsoft
2 8 (14.04%) ServiceNow
2 8 (14.04%) Splunk
3 2 (3.51%) Oracle