Period
to 10 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 10 December 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Scotland > Edinburgh
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 126 130 116
Rank change year-on-year +4 -14 +12
Permanent jobs citing ITSM 26 22 24
As % of all permanent IT jobs advertised in Edinburgh 1.02% 0.83% 1.05%
As % of the Processes & Methodologies category 1.08% 0.90% 1.12%
Number of salaries quoted 16 13 18
Edinburgh median annual salary £23,000 £24,500 £50,000
Median salary % change year-on-year -6.12% -51.00% +31.58%
10th Percentile £21,875 £21,000 £29,750
90th Percentile £50,625 £57,000 £57,500
Scotland median annual salary £30,000 £41,000 £50,000
% change year-on-year -26.83% -18.00% +36.99%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2,397 2,449 2,150
As % of all permanent IT jobs advertised in Edinburgh 94.07% 92.55% 93.97%
Number of salaries quoted 1,446 1,517 1,427
Edinburgh median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +2.27%
10th Percentile £28,750 £27,300 £29,750
90th Percentile £73,750 £66,250 £70,000
Scotland median annual salary £45,000 £44,705 £44,500
% change year-on-year +0.66% +0.46% +4.71%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Edinburgh.

Salary trend for ITSM in Edinburgh

ITSM
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing ITSM in Edinburgh over the 6 months to 10 December 2018.

Salary histogram for ITSM in Edinburgh

For the 6 months to 10 December 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region with a requirement for ITSM.

1 20 (76.92%) Service Management
2 16 (61.54%) ITIL
3 14 (53.85%) Problem-Solving
4 8 (30.77%) ITIL V3
5 7 (26.92%) JBoss
5 7 (26.92%) Agile Software Development
6 6 (23.08%) Service Delivery
6 6 (23.08%) Change Management
6 6 (23.08%) Apache
6 6 (23.08%) Linux
7 5 (19.23%) SQL Server
7 5 (19.23%) HTML
7 5 (19.23%) JavaScript
7 5 (19.23%) SQL
7 5 (19.23%) EJB
7 5 (19.23%) CSS
7 5 (19.23%) Analytical Skills
7 5 (19.23%) Dojo
7 5 (19.23%) jQuery
8 4 (15.38%) Degree
8 4 (15.38%) Cost-Benefit Analysis
8 4 (15.38%) iSCSI
8 4 (15.38%) Test Automation
8 4 (15.38%) Enterprise Software
8 4 (15.38%) IIS
8 4 (15.38%) Windows
8 4 (15.38%) Tomcat
8 4 (15.38%) LDAP
8 4 (15.38%) Microsoft Excel
8 4 (15.38%) NFS

ITSM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (26.92%) JBoss
2 6 (23.08%) Apache
3 4 (15.38%) IIS
3 4 (15.38%) Tomcat
4 3 (11.54%) WebSphere
Applications
1 4 (15.38%) Microsoft Excel
Communications & Networking
1 4 (15.38%) DNS
1 4 (15.38%) iSCSI
1 4 (15.38%) SSH
1 4 (15.38%) TCP/IP
2 2 (7.69%) Firewall
2 2 (7.69%) VoIP
Database & Business Intelligence
1 5 (19.23%) SQL Server
2 2 (7.69%) RDBMS
2 2 (7.69%) Relational Database
Development Applications
1 2 (7.69%) Ant
1 2 (7.69%) Cucumber
1 2 (7.69%) Eclipse
1 2 (7.69%) Jenkins
1 2 (7.69%) JUnit
1 2 (7.69%) Selenium
1 2 (7.69%) Selenium IDE
1 2 (7.69%) Subversion
1 2 (7.69%) TortoiseSVN
1 2 (7.69%) WebDriver
General
1 2 (7.69%) Finance
2 1 (3.85%) Back Office
2 1 (3.85%) German Language
Job Titles
1 4 (15.38%) Applications Engineer
1 4 (15.38%) Change Manager
1 4 (15.38%) Consultant
1 4 (15.38%) ITSM Consultant
2 3 (11.54%) Test Engineer
3 2 (7.69%) Analyst
3 2 (7.69%) Developer
3 2 (7.69%) Graduate
3 2 (7.69%) Graduate Developer
3 2 (7.69%) Service Desk Manager
3 2 (7.69%) Service Manager
3 2 (7.69%) Test Automation Engineer
4 1 (3.85%) Head of IT
4 1 (3.85%) Head of IT Services
4 1 (3.85%) Head of Service Management
4 1 (3.85%) Incident Manager
4 1 (3.85%) IT Services Manager
4 1 (3.85%) Major Incident Manager
4 1 (3.85%) Manual Test Analyst
4 1 (3.85%) Test Analyst
Libraries, Frameworks & Software Standards
1 5 (19.23%) CSS
1 5 (19.23%) Dojo
1 5 (19.23%) EJB
1 5 (19.23%) HTML
1 5 (19.23%) jQuery
2 4 (15.38%) LDAP
3 3 (11.54%) EJB 3.0
3 3 (11.54%) Hibernate
3 3 (11.54%) Java EE
3 3 (11.54%) JSP
3 3 (11.54%) Servlets
4 2 (7.69%) Ajax
4 2 (7.69%) JPA
4 2 (7.69%) REST
Miscellaneous
1 5 (19.23%) Analytical Skills
2 4 (15.38%) Enterprise Software
3 3 (11.54%) Mobile App
Operating Systems
1 6 (23.08%) Linux
2 4 (15.38%) Windows
3 2 (7.69%) Windows Server
Processes & Methodologies
1 20 (76.92%) Service Management
2 16 (61.54%) ITIL
3 14 (53.85%) Problem-Solving
4 8 (30.77%) ITIL V3
5 7 (26.92%) Agile Software Development
6 6 (23.08%) Change Management
6 6 (23.08%) Service Delivery
7 4 (15.38%) Asset Management
7 4 (15.38%) Benchmarking
7 4 (15.38%) CMMI
7 4 (15.38%) Cost-Benefit Analysis
7 4 (15.38%) SOA
7 4 (15.38%) Test Automation
8 3 (11.54%) Computer Science
8 3 (11.54%) Continuous Improvement
8 3 (11.54%) Software Testing
9 2 (7.69%) Acceptance Criteria
9 2 (7.69%) BDD
9 2 (7.69%) Coaching
9 2 (7.69%) User Stories
Programming Languages
1 5 (19.23%) JavaScript
1 5 (19.23%) SQL
2 3 (11.54%) Java
3 2 (7.69%) Groovy
Qualifications
1 4 (15.38%) Degree
1 4 (15.38%) ITIL Certification
2 3 (11.54%) Computer Science Degree
3 2 (7.69%) ISTQB
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 4 (15.38%) NFS
1 4 (15.38%) Samba
Vendors
1 4 (15.38%) Microsoft
2 3 (11.54%) Oracle
3 1 (3.85%) ServiceNow