Period
to 20 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 20 June 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Scotland > Edinburgh
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 104 116 97
Rank change year-on-year +12 -19 +20
Permanent jobs citing ITSM 48 28 42
As % of all permanent IT jobs advertised in Edinburgh 1.80% 1.21% 1.67%
As % of the Processes & Methodologies category 1.92% 1.30% 1.82%
Number of salaries quoted 38 20 33
Edinburgh median annual salary £29,500 £50,000 £40,000
Median salary % change year-on-year -41.00% +25.00% -
10th Percentile £18,500 £22,975 £33,000
90th Percentile £45,925 £60,000 £57,500
Scotland median annual salary £34,000 £50,000 £40,000
% change year-on-year -32.00% +25.00% -

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2,494 2,156 2,311
As % of all permanent IT jobs advertised in Edinburgh 93.27% 93.21% 91.93%
Number of salaries quoted 1,609 1,357 1,446
Edinburgh median annual salary £45,000 £45,000 £45,000
10th Percentile £28,000 £28,750 £27,500
90th Percentile £70,000 £72,500 £70,000
Scotland median annual salary £45,000 £45,000 £45,000

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Edinburgh.

Salary trend for ITSM in Edinburgh

ITSM
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing ITSM in Edinburgh over the 6 months to 20 June 2018.

Salary histogram for ITSM in Edinburgh

For the 6 months to 20 June 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region with a requirement for ITSM.

1 41 (85.42%) Service Management
2 32 (66.67%) ITIL
3 17 (35.42%) Analytical Skills
4 16 (33.33%) Windows
4 16 (33.33%) Finance
5 12 (25.00%) Service Delivery
5 12 (25.00%) SLA
5 12 (25.00%) Degree
6 11 (22.92%) SQL Server
7 10 (20.83%) JBoss
7 10 (20.83%) Firewall
7 10 (20.83%) Mentoring
7 10 (20.83%) Windows Server
7 10 (20.83%) Problem-Solving
8 9 (18.75%) Continuous Improvement
8 9 (18.75%) Microsoft
8 9 (18.75%) HTML
8 9 (18.75%) JavaScript
8 9 (18.75%) CSS
9 8 (16.67%) Oracle
9 8 (16.67%) ITIL Certification
9 8 (16.67%) WebSphere
10 7 (14.58%) Agile Software Development
10 7 (14.58%) ISO/IEC 27001
10 7 (14.58%) SQL
10 7 (14.58%) Coaching
11 6 (12.50%) AngularJS
11 6 (12.50%) Computer Science Degree
11 6 (12.50%) J2EE
11 6 (12.50%) WebLogic

ITSM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.83%) JBoss
2 8 (16.67%) WebSphere
3 6 (12.50%) WebLogic
4 4 (8.33%) Apache
5 3 (6.25%) IIS
5 3 (6.25%) Tomcat
6 2 (4.17%) MS Exchange
6 2 (4.17%) WildFly
Applications
1 5 (10.42%) Microsoft Excel
1 5 (10.42%) Microsoft Office
Business Applications
1 4 (8.33%) Remedy ITSM
Cloud Services
1 4 (8.33%) SaaS
2 3 (6.25%) Amazon AWS
3 2 (4.17%) Microsoft Azure
Communications & Networking
1 10 (20.83%) Firewall
2 6 (12.50%) VoIP
3 3 (6.25%) DNS
3 3 (6.25%) iSCSI
3 3 (6.25%) SSH
3 3 (6.25%) TCP/IP
4 2 (4.17%) VPN
Database & Business Intelligence
1 11 (22.92%) SQL Server
2 4 (8.33%) DB2
3 3 (6.25%) RDBMS
3 3 (6.25%) Relational Database
4 2 (4.17%) SAP HANA
Development Applications
1 1 (2.08%) Ant
1 1 (2.08%) Cucumber
1 1 (2.08%) Eclipse
1 1 (2.08%) Jenkins
1 1 (2.08%) JUnit
1 1 (2.08%) Selenium
1 1 (2.08%) Selenium IDE
1 1 (2.08%) Subversion
1 1 (2.08%) TortoiseSVN
1 1 (2.08%) WebDriver
General
1 16 (33.33%) Finance
2 5 (10.42%) German Language
3 2 (4.17%) Banking
3 2 (4.17%) Marketing
4 1 (2.08%) Publishing
Job Titles
1 14 (29.17%) Analyst
2 11 (22.92%) IT Manager
3 8 (16.67%) IT Services Manager
3 8 (16.67%) Service Manager
4 6 (12.50%) Applications Support
4 6 (12.50%) Applications Support Analyst
4 6 (12.50%) Developer
4 6 (12.50%) Graduate
4 6 (12.50%) Graduate Developer
4 6 (12.50%) Graduate Web Developer
4 6 (12.50%) Support Analyst
4 6 (12.50%) Web Developer
5 5 (10.42%) Service Analyst
5 5 (10.42%) Service Desk Manager
6 4 (8.33%) Services Delivery Analyst
7 3 (6.25%) Applications Engineer
7 3 (6.25%) IT Analyst
7 3 (6.25%) IT Security Manager
7 3 (6.25%) Security Manager
8 2 (4.17%) Software Analyst
Libraries, Frameworks & Software Standards
1 9 (18.75%) CSS
1 9 (18.75%) HTML
2 6 (12.50%) AngularJS
2 6 (12.50%) J2EE
3 3 (6.25%) Dojo
3 3 (6.25%) EJB
3 3 (6.25%) jQuery
4 2 (4.17%) EJB 3.0
4 2 (4.17%) Hibernate
4 2 (4.17%) Java EE
4 2 (4.17%) JSP
4 2 (4.17%) LDAP
4 2 (4.17%) Servlets
5 1 (2.08%) Ajax
5 1 (2.08%) REST
Miscellaneous
1 17 (35.42%) Analytical Skills
2 6 (12.50%) Computer Science
3 4 (8.33%) Enterprise Software
4 2 (4.17%) Security Operations Centre
4 2 (4.17%) User Experience
5 1 (2.08%) Data Centre
5 1 (2.08%) Management Information System
5 1 (2.08%) Mobile App
Operating Systems
1 16 (33.33%) Windows
2 10 (20.83%) Windows Server
3 6 (12.50%) Linux
Processes & Methodologies
1 41 (85.42%) Service Management
2 32 (66.67%) ITIL
3 12 (25.00%) Service Delivery
4 10 (20.83%) Mentoring
4 10 (20.83%) Problem-Solving
5 9 (18.75%) Continuous Improvement
6 7 (14.58%) Agile Software Development
6 7 (14.58%) Coaching
7 6 (12.50%) Change Management
7 6 (12.50%) Knowledge Management
7 6 (12.50%) Stakeholder Management
7 6 (12.50%) Web Development
8 4 (8.33%) UML
9 3 (6.25%) Acceptance Criteria
9 3 (6.25%) Project Management
9 3 (6.25%) SOA
10 2 (4.17%) Patch Management
10 2 (4.17%) Privileged Access Management
10 2 (4.17%) Security Operations
10 2 (4.17%) Service Design
Programming Languages
1 9 (18.75%) JavaScript
2 7 (14.58%) SQL
3 4 (8.33%) PowerShell
4 2 (4.17%) Java
5 1 (2.08%) Groovy
Qualifications
1 12 (25.00%) Degree
2 8 (16.67%) ITIL Certification
3 6 (12.50%) Computer Science Degree
4 4 (8.33%) CISM
4 4 (8.33%) CISSP
5 2 (4.17%) BPSS Clearance
5 2 (4.17%) CCNA
5 2 (4.17%) Cisco Certification
5 2 (4.17%) Network+ Certification
5 2 (4.17%) VCAP
5 2 (4.17%) VCDX
6 1 (2.08%) ISTQB
Quality Assurance & Compliance
1 12 (25.00%) SLA
2 7 (14.58%) ISO/IEC 27001
3 5 (10.42%) COBIT
4 2 (4.17%) ISO/IEC 20000
5 1 (2.08%) Disclosure Scotland
System Software
1 3 (6.25%) NFS
1 3 (6.25%) Samba
2 2 (4.17%) Active Directory
Systems Management
1 3 (6.25%) Trend Micro Deep Security
Vendors
1 9 (18.75%) Microsoft
2 8 (16.67%) Oracle
3 4 (8.33%) Remedy
4 3 (6.25%) Palo Alto
5 2 (4.17%) SAP
5 2 (4.17%) Trend Micro
6 1 (2.08%) CheckPoint
6 1 (2.08%) Sophos
6 1 (2.08%) Splunk