Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Scotland > Edinburgh
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 123 107 127
Rank change year-on-year -16 +20 -17
Permanent jobs citing ITSM 23 21 27
As % of all permanent IT jobs advertised in Edinburgh 0.87% 0.96% 0.98%
As % of the Processes & Methodologies category 0.95% 1.04% 1.07%
Number of salaries quoted 19 19 17
Edinburgh median annual salary £34,000 £50,000 £37,500
Median salary % change year-on-year -32.00% +33.33% -11.76%
10th Percentile £22,750 £29,100 £30,900
90th Percentile £45,500 £57,500 £51,450
Scotland median annual salary £37,500 £50,000 £37,500
% change year-on-year -25.00% +33.33% -11.76%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2,411 2,022 2,526
As % of all permanent IT jobs advertised in Edinburgh 91.05% 92.67% 91.32%
Number of salaries quoted 1,550 1,327 1,621
Edinburgh median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £30,000 £28,750
90th Percentile £67,550 £70,000 £66,500
Scotland median annual salary £45,000 £45,000 £43,000
% change year-on-year - +4.65% +1.18%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Edinburgh.

Salary trend for ITSM in Edinburgh

ITSM
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing ITSM in Edinburgh over the 6 months to 25 February 2018.

Salary histogram for ITSM in Edinburgh

For the 6 months to 25 February 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region with a requirement for ITSM.

1 20 (86.96%) Service Management
2 17 (73.91%) ITIL
3 13 (56.52%) Finance
4 8 (34.78%) Analytical Skills
5 7 (30.43%) SLA
5 7 (30.43%) Service Delivery
5 7 (30.43%) SQL
5 7 (30.43%) ITIL Certification
6 6 (26.09%) Windows
6 6 (26.09%) Continuous Improvement
7 5 (21.74%) Microsoft Office
8 4 (17.39%) CRM
8 4 (17.39%) Remedy
8 4 (17.39%) Microsoft
8 4 (17.39%) Degree
8 4 (17.39%) Remedy ITSM
8 4 (17.39%) PowerShell
8 4 (17.39%) Mentoring
9 3 (13.04%) Technical Analysis
9 3 (13.04%) AngularJS
9 3 (13.04%) Trend Analysis
9 3 (13.04%) ITIL V3
9 3 (13.04%) Service Design
9 3 (13.04%) COBIT
9 3 (13.04%) ISO/IEC 27001
9 3 (13.04%) Agile Software Development
9 3 (13.04%) Banking
9 3 (13.04%) Microsoft Excel
9 3 (13.04%) CSS
9 3 (13.04%) HTML

ITSM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) CMS
Applications
1 5 (21.74%) Microsoft Office
2 3 (13.04%) Microsoft Excel
Business Applications
1 4 (17.39%) Remedy ITSM
Cloud Services
1 1 (4.35%) Amazon AWS
Communications & Networking
1 1 (4.35%) Firewall
1 1 (4.35%) VoIP
Database & Business Intelligence
1 1 (4.35%) SQL Server
General
1 13 (56.52%) Finance
2 3 (13.04%) Banking
3 1 (4.35%) Publishing
3 1 (4.35%) Retail Banking
Job Titles
1 8 (34.78%) Analyst
2 6 (26.09%) IT Manager
2 6 (26.09%) Service Manager
3 5 (21.74%) Service Analyst
4 4 (17.39%) IT Services Manager
4 4 (17.39%) Services Delivery Analyst
5 3 (13.04%) Applications Support
5 3 (13.04%) IT Analyst
6 2 (8.70%) Applications Support Analyst
6 2 (8.70%) Business Manager
6 2 (8.70%) Graduate
6 2 (8.70%) Graduate Developer
6 2 (8.70%) Graduate Web Developer
6 2 (8.70%) IT Security Manager
6 2 (8.70%) Security Manager
6 2 (8.70%) Service Desk Analyst
6 2 (8.70%) Support Analyst
6 2 (8.70%) Support Team Leader
6 2 (8.70%) Team Leader
6 2 (8.70%) Web Developer
Libraries, Frameworks & Software Standards
1 3 (13.04%) AngularJS
1 3 (13.04%) CSS
1 3 (13.04%) HTML
2 1 (4.35%) Ajax
2 1 (4.35%) XML
Miscellaneous
1 8 (34.78%) Analytical Skills
2 2 (8.70%) Computer Science
2 2 (8.70%) Enterprise Software
3 1 (4.35%) Management Information System
Operating Systems
1 6 (26.09%) Windows
2 1 (4.35%) Windows Server
Processes & Methodologies
1 20 (86.96%) Service Management
2 17 (73.91%) ITIL
3 7 (30.43%) Service Delivery
4 6 (26.09%) Continuous Improvement
5 4 (17.39%) CRM
5 4 (17.39%) Mentoring
6 3 (13.04%) Agile Software Development
6 3 (13.04%) ITIL V3
6 3 (13.04%) Service Design
6 3 (13.04%) Technical Analysis
6 3 (13.04%) Trend Analysis
7 2 (8.70%) Change Management
7 2 (8.70%) Cybersecurity
7 2 (8.70%) Incident Management
7 2 (8.70%) Information Security
7 2 (8.70%) Project Management
7 2 (8.70%) Risk Analysis
7 2 (8.70%) Security Testing
7 2 (8.70%) Supplier Management
7 2 (8.70%) Web Development
Programming Languages
1 7 (30.43%) SQL
2 4 (17.39%) PowerShell
3 3 (13.04%) JavaScript
Qualifications
1 7 (30.43%) ITIL Certification
2 4 (17.39%) Degree
3 2 (8.70%) BPSS Clearance
3 2 (8.70%) CISM
3 2 (8.70%) CISSP
3 2 (8.70%) Computer Science Degree
Quality Assurance & Compliance
1 7 (30.43%) SLA
2 3 (13.04%) COBIT
2 3 (13.04%) ISO/IEC 27001
Systems Management
1 1 (4.35%) Trend Micro Deep Security
Vendors
1 4 (17.39%) Microsoft
1 4 (17.39%) Remedy
2 1 (4.35%) Palo Alto
2 1 (4.35%) ServiceNow