Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Scotland > Edinburgh
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 97 124 95
Rank change year-on-year +27 -29 +28
Permanent jobs citing ITSM 50 28 45
As % of all permanent IT jobs advertised in Edinburgh 1.98% 1.06% 1.89%
As % of the Processes & Methodologies category 2.12% 1.14% 2.03%
Number of salaries quoted 36 15 30
Edinburgh median annual salary £23,000 £47,000 £41,250
Median salary % change year-on-year -51.06% +13.94% +4.43%
10th Percentile £18,500 £21,000 £30,750
90th Percentile £47,500 £60,000 £57,500
Scotland median annual salary £28,899 £47,000 £40,000
% change year-on-year -38.51% +17.50% +2.56%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2,355 2,454 2,220
As % of all permanent IT jobs advertised in Edinburgh 93.34% 93.06% 93.12%
Number of salaries quoted 1,455 1,485 1,409
Edinburgh median annual salary £47,500 £42,500 £45,000
Median salary % change year-on-year +11.76% -5.56% +2.86%
10th Percentile £29,250 £27,500 £27,000
90th Percentile £75,000 £67,500 £70,000
Scotland median annual salary £45,500 £44,000 £44,500
% change year-on-year +3.41% -1.12% +4.71%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Edinburgh.

Salary trend for ITSM in Edinburgh

ITSM
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing ITSM in Edinburgh over the 6 months to 20 September 2018.

Salary histogram for ITSM in Edinburgh

For the 6 months to 20 September 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region with a requirement for ITSM.

1 41 (82.00%) Service Management
2 32 (64.00%) ITIL
3 14 (28.00%) Problem-Solving
4 13 (26.00%) Windows
5 12 (24.00%) SQL Server
5 12 (24.00%) Windows Server
6 11 (22.00%) Analytical Skills
6 11 (22.00%) Service Delivery
6 11 (22.00%) Change Management
6 11 (22.00%) Degree
7 10 (20.00%) Firewall
7 10 (20.00%) Finance
7 10 (20.00%) JBoss
8 9 (18.00%) HTML
8 9 (18.00%) JavaScript
8 9 (18.00%) CSS
8 9 (18.00%) Continuous Improvement
8 9 (18.00%) Coaching
9 8 (16.00%) Mentoring
9 8 (16.00%) Knowledge Management
9 8 (16.00%) WebSphere
9 8 (16.00%) Agile Software Development
9 8 (16.00%) Stakeholder Management
9 8 (16.00%) Oracle
9 8 (16.00%) VoIP
9 8 (16.00%) SLA
10 7 (14.00%) Apache
10 7 (14.00%) Linux
10 7 (14.00%) Computer Science
10 7 (14.00%) Computer Science Degree

ITSM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (20.00%) JBoss
2 8 (16.00%) WebSphere
3 7 (14.00%) Apache
4 6 (12.00%) IIS
4 6 (12.00%) Tomcat
5 4 (8.00%) WebLogic
Applications
1 2 (4.00%) Microsoft Excel
Cloud Services
1 4 (8.00%) SaaS
Communications & Networking
1 10 (20.00%) Firewall
2 8 (16.00%) VoIP
3 6 (12.00%) DNS
3 6 (12.00%) iSCSI
3 6 (12.00%) SSH
3 6 (12.00%) TCP/IP
Database & Business Intelligence
1 12 (24.00%) SQL Server
2 4 (8.00%) DB2
3 3 (6.00%) RDBMS
3 3 (6.00%) Relational Database
Development Applications
1 1 (2.00%) Ant
1 1 (2.00%) Cucumber
1 1 (2.00%) Eclipse
1 1 (2.00%) Jenkins
1 1 (2.00%) JUnit
1 1 (2.00%) Selenium
1 1 (2.00%) Selenium IDE
1 1 (2.00%) Subversion
1 1 (2.00%) TortoiseSVN
1 1 (2.00%) WebDriver
General
1 10 (20.00%) Finance
2 6 (12.00%) German Language
3 2 (4.00%) Marketing
4 1 (2.00%) Back Office
Job Titles
1 9 (18.00%) IT Manager
2 8 (16.00%) Analyst
2 8 (16.00%) Service Manager
3 7 (14.00%) IT Services Manager
3 7 (14.00%) Service Desk Manager
4 6 (12.00%) Applications Engineer
4 6 (12.00%) Applications Support
4 6 (12.00%) Applications Support Analyst
4 6 (12.00%) Developer
4 6 (12.00%) Graduate
4 6 (12.00%) Graduate Developer
4 6 (12.00%) Support Analyst
5 4 (8.00%) Graduate Web Developer
5 4 (8.00%) Web Developer
6 3 (6.00%) Change Manager
6 3 (6.00%) Consultant
6 3 (6.00%) ITSM Consultant
7 2 (4.00%) Software Analyst
7 2 (4.00%) Software Engineer
7 2 (4.00%) Systems Analyst
Libraries, Frameworks & Software Standards
1 9 (18.00%) CSS
1 9 (18.00%) HTML
2 5 (10.00%) Dojo
2 5 (10.00%) EJB
2 5 (10.00%) jQuery
3 4 (8.00%) AngularJS
3 4 (8.00%) EJB 3.0
3 4 (8.00%) Hibernate
3 4 (8.00%) J2EE
3 4 (8.00%) Java EE
3 4 (8.00%) JSP
3 4 (8.00%) Servlets
4 2 (4.00%) JPA
4 2 (4.00%) LDAP
5 1 (2.00%) Ajax
5 1 (2.00%) REST
Miscellaneous
1 11 (22.00%) Analytical Skills
2 7 (14.00%) Computer Science
3 2 (4.00%) Enterprise Software
3 2 (4.00%) Security Operations Centre
3 2 (4.00%) User Experience
4 1 (2.00%) Data Centre
4 1 (2.00%) Mobile App
Operating Systems
1 13 (26.00%) Windows
2 12 (24.00%) Windows Server
3 7 (14.00%) Linux
Processes & Methodologies
1 41 (82.00%) Service Management
2 32 (64.00%) ITIL
3 14 (28.00%) Problem-Solving
4 11 (22.00%) Change Management
4 11 (22.00%) Service Delivery
5 9 (18.00%) Coaching
5 9 (18.00%) Continuous Improvement
6 8 (16.00%) Agile Software Development
6 8 (16.00%) Knowledge Management
6 8 (16.00%) Mentoring
6 8 (16.00%) Stakeholder Management
7 6 (12.00%) ITIL V3
7 6 (12.00%) SOA
8 4 (8.00%) Scrum
8 4 (8.00%) UML
8 4 (8.00%) User Stories
8 4 (8.00%) Web Development
9 3 (6.00%) Asset Management
9 3 (6.00%) CMMI
9 3 (6.00%) Cost-Benefit Analysis
Programming Languages
1 9 (18.00%) JavaScript
2 4 (8.00%) Java
2 4 (8.00%) SQL
3 1 (2.00%) Groovy
Qualifications
1 11 (22.00%) Degree
2 7 (14.00%) Computer Science Degree
3 4 (8.00%) ITIL Certification
4 3 (6.00%) CISM
4 3 (6.00%) CISSP
5 1 (2.00%) ISTQB
Quality Assurance & Compliance
1 8 (16.00%) SLA
2 3 (6.00%) COBIT
2 3 (6.00%) ISO/IEC 27001
3 1 (2.00%) Disclosure Scotland
System Software
1 6 (12.00%) NFS
1 6 (12.00%) Samba
Systems Management
1 2 (4.00%) Trend Micro Deep Security
Vendors
1 8 (16.00%) Oracle
2 6 (12.00%) Microsoft
3 2 (4.00%) Palo Alto
3 2 (4.00%) Trend Micro
4 1 (2.00%) CheckPoint
4 1 (2.00%) ServiceNow
4 1 (2.00%) Sophos
4 1 (2.00%) Splunk