Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Scotland > Edinburgh
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 130 107 129
Rank change year-on-year -23 +22 +16
Permanent jobs citing ITSM 25 29 30
As % of all permanent IT jobs advertised in Edinburgh 0.93% 1.24% 0.98%
As % of the Processes & Methodologies category 1.02% 1.34% 1.07%
Number of salaries quoted 14 19 14
Edinburgh median annual salary £25,000 £50,000 £39,500
Median salary % change year-on-year -50.00% +26.58% -7.06%
10th Percentile £21,000 £30,250 £35,750
90th Percentile £57,150 £57,500 £41,000
Scotland median annual salary £40,000 £50,000 £37,500
% change year-on-year -20.00% +33.33% -11.76%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2456 2158 2796
As % of all permanent IT jobs advertised in Edinburgh 90.93% 92.54% 91.67%
Number of salaries quoted 1486 1405 1764
Edinburgh median annual salary £42,500 £45,000 £43,250
Median salary % change year-on-year -5.56% +4.05% +2.98%
10th Percentile £27,000 £29,540 £27,500
90th Percentile £66,250 £70,000 £65,000
Scotland median annual salary £45,000 £44,500 £42,500
% change year-on-year +1.12% +4.71% +2.41%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Edinburgh.

Salary trend for ITSM in Edinburgh

ITSM
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing ITSM in Edinburgh over the 6 months to 23 November 2017.

Salary histogram for ITSM in Edinburgh

For the 6 months to 23 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for ITSM.

1 15 (60.00%) Service Management
2 10 (40.00%) ITIL
3 8 (32.00%) Workflow
3 8 (32.00%) HTML
3 8 (32.00%) JavaScript
3 8 (32.00%) CSS
3 8 (32.00%) SOAP
3 8 (32.00%) Web Services
3 8 (32.00%) XML
3 8 (32.00%) CRM
3 8 (32.00%) Ajax
3 8 (32.00%) Git (software)
3 8 (32.00%) GitHub
3 8 (32.00%) AngularJS
3 8 (32.00%) Analytics
3 8 (32.00%) Twitter Bootstrap
3 8 (32.00%) ServiceNow
3 8 (32.00%) REST
3 8 (32.00%) Presales
4 7 (28.00%) Finance
5 5 (20.00%) People Management
6 4 (16.00%) ITIL V3
6 4 (16.00%) Continuous Improvement
6 4 (16.00%) Mentoring
6 4 (16.00%) Trend Analysis
6 4 (16.00%) Technical Analysis
6 4 (16.00%) Agile Software Development
6 4 (16.00%) SQL
6 4 (16.00%) Practice Management
7 3 (12.00%) Change Management

ITSM
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 8 (32.00%) GitHub
Communications & Networking
1 1 (4.00%) Firewall
1 1 (4.00%) VoIP
Database & Business Intelligence
1 1 (4.00%) SQL Server
Development Applications
1 8 (32.00%) Git (software)
General
1 7 (28.00%) Finance
2 2 (8.00%) Banking
3 1 (4.00%) Retail Banking
3 1 (4.00%) Spanish Language
3 1 (4.00%) Telecoms
Job Titles
1 8 (32.00%) Developer
1 8 (32.00%) Service Manager
1 8 (32.00%) ServiceNow Developer
2 5 (20.00%) Applications Support
3 4 (16.00%) Analyst
3 4 (16.00%) Applications Support Analyst
3 4 (16.00%) IT Manager
3 4 (16.00%) Support Analyst
4 3 (12.00%) IT Services Manager
4 3 (12.00%) Team Leader
5 2 (8.00%) Business Manager
5 2 (8.00%) Service Design Manager
5 2 (8.00%) Service Support Manager
5 2 (8.00%) Support Manager
5 2 (8.00%) Support Team Leader
6 1 (4.00%) 1st Line Support
6 1 (4.00%) Application Support Team Leader
6 1 (4.00%) Support Engineer
6 1 (4.00%) Systems Engineer
6 1 (4.00%) Systems Support Engineer
Libraries, Frameworks & Software Standards
1 8 (32.00%) Ajax
1 8 (32.00%) AngularJS
1 8 (32.00%) CSS
1 8 (32.00%) HTML
1 8 (32.00%) REST
1 8 (32.00%) SOAP
1 8 (32.00%) Twitter Bootstrap
1 8 (32.00%) Web Services
1 8 (32.00%) XML
Miscellaneous
1 2 (8.00%) Analytical Skills
2 1 (4.00%) Computer Science
Operating Systems
1 1 (4.00%) Windows
1 1 (4.00%) Windows Server
Processes & Methodologies
1 15 (60.00%) Service Management
2 10 (40.00%) ITIL
3 8 (32.00%) Analytics
3 8 (32.00%) CRM
3 8 (32.00%) Presales
3 8 (32.00%) Workflow
4 5 (20.00%) People Management
5 4 (16.00%) Agile Software Development
5 4 (16.00%) Continuous Improvement
5 4 (16.00%) ITIL V3
5 4 (16.00%) Mentoring
5 4 (16.00%) Practice Management
5 4 (16.00%) Technical Analysis
5 4 (16.00%) Trend Analysis
6 3 (12.00%) Change Management
6 3 (12.00%) Supplier Management
7 2 (8.00%) Contract Management
7 2 (8.00%) Incident Management
7 2 (8.00%) Programme Delivery
7 2 (8.00%) Service Design
Programming Languages
1 8 (32.00%) JavaScript
2 4 (16.00%) SQL
Qualifications
1 2 (8.00%) Degree
2 1 (4.00%) CISM
2 1 (4.00%) CISSP
Quality Assurance & Compliance
1 1 (4.00%) COBIT
1 1 (4.00%) ISO/IEC 27001
1 1 (4.00%) SLA
Vendors
1 8 (32.00%) ServiceNow