ITSM Jobs in Edinburgh

IT Service Management (ITSM)
Scotland > Edinburgh

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 75 130 151
Rank change year-on-year +55 +21 -35
Permanent jobs citing ITSM 40 14 12
As % of all permanent jobs advertised in Edinburgh 2.66% 0.68% 0.51%
As % of the Processes & Methodologies category 2.96% 0.71% 0.54%
Number of salaries quoted 31 8 10
10th Percentile £31,250 £44,300 £35,000
25th Percentile £37,720 £47,750 £37,500
Median annual salary (50th Percentile) £62,500 £85,000 £49,750
Median % change year-on-year -26.47% +70.85% +13.02%
75th Percentile £63,750 - £54,500
90th Percentile £67,500 - £62,750
Scotland median annual salary £50,000 £62,500 £49,750
% change year-on-year -20.00% +25.63% +9.34%

All Process and Methodology Skills
Edinburgh

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,350 1,977 2,228
As % of all permanent jobs advertised in Edinburgh 89.88% 95.97% 93.81%
Number of salaries quoted 946 1,151 1,387
10th Percentile £35,000 £36,331 £36,134
25th Percentile £46,250 £45,000 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £73,750 £77,715 £70,000
90th Percentile £97,987 £90,000 £85,000
Scotland median annual salary £52,500 £57,500 £53,000
% change year-on-year -8.70% +8.49% +8.16%

ITSM
Job Vacancy Trend in Edinburgh

Job postings citing ITSM as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for ITSM in Edinburgh

ITSM
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing ITSM in Edinburgh.

Salary trend for ITSM in Edinburgh

ITSM
Salary Histogram in Edinburgh

Salary distribution for jobs citing ITSM in Edinburgh over the 6 months to 7 May 2024.

Salary histogram for ITSM in Edinburgh

ITSM
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.50%) Confluence
2 3 (7.50%) SharePoint
3 2 (5.00%) SAS
4 1 (2.50%) Microsoft Exchange
Applications
1 4 (10.00%) Microsoft Office
2 3 (7.50%) Microsoft Excel
2 3 (7.50%) Microsoft PowerPoint
Business Applications
1 10 (25.00%) Dynamics CRM
1 10 (25.00%) PlanetPress Connect
2 3 (7.50%) Remedy ITSM
Cloud Services
1 5 (12.50%) Azure
1 5 (12.50%) Microsoft 365
2 4 (10.00%) AWS
2 4 (10.00%) GCP
3 3 (7.50%) Power Platform
3 3 (7.50%) Yammer
4 1 (2.50%) Entra ID
4 1 (2.50%) Google Workspace
4 1 (2.50%) WhatsApp
Communications & Networking
1 9 (22.50%) Firewall
1 9 (22.50%) LAN
1 9 (22.50%) VPN
1 9 (22.50%) WAN
2 8 (20.00%) DHCP
2 8 (20.00%) DNS
2 8 (20.00%) IPsec
2 8 (20.00%) Spanning Tree
2 8 (20.00%) TCP/IP
3 3 (7.50%) Wireless
4 2 (5.00%) Ethernet
4 2 (5.00%) NGFW
4 2 (5.00%) OSPF
5 1 (2.50%) WLAN
Database & Business Intelligence
1 10 (25.00%) Data Warehouse
1 10 (25.00%) SQL Server
2 3 (7.50%) Power BI
Development Applications
1 18 (45.00%) JIRA
2 10 (25.00%) SQL Server Management Studio (SSMS)
General
1 22 (55.00%) Finance
2 8 (20.00%) Social Skills
3 7 (17.50%) Banking
4 4 (10.00%) Public Sector
5 3 (7.50%) Analytical Skills
6 2 (5.00%) Influencing Skills
7 1 (2.50%) Organisational Skills
Job Titles
1 14 (35.00%) Analyst
2 10 (25.00%) Applications Support
2 10 (25.00%) Applications Support Analyst
2 10 (25.00%) Support Analyst
3 8 (20.00%) Network Technician
4 6 (15.00%) Architect
5 4 (10.00%) Service Analyst
5 4 (10.00%) Service Manager
6 3 (7.50%) Change Analyst
6 3 (7.50%) Developer
6 3 (7.50%) Governance Analyst
6 3 (7.50%) ITSM Architect
6 3 (7.50%) Service Architect
6 3 (7.50%) ServiceNow Architect
6 3 (7.50%) ServiceNow Developer
7 2 (5.00%) Lead
7 2 (5.00%) Network Support
7 2 (5.00%) Network Support Technician
7 2 (5.00%) Support Technician
7 2 (5.00%) Technical Leader
Libraries, Frameworks & Software Standards
1 4 (10.00%) Middleware
2 2 (5.00%) AngularJS
2 2 (5.00%) CSS
2 2 (5.00%) HTML
2 2 (5.00%) Twitter Bootstrap
2 2 (5.00%) Web Services
3 1 (2.50%) REST
3 1 (2.50%) SOAP
Miscellaneous
1 8 (20.00%) Data Centre
2 5 (12.50%) Public Cloud
3 2 (5.00%) CMDB
3 2 (5.00%) Legacy Systems
4 1 (2.50%) Cloud Native
4 1 (2.50%) Onboarding
Operating Systems
1 2 (5.00%) Android
1 2 (5.00%) Apple iOS
1 2 (5.00%) Windows
2 1 (2.50%) Linux
2 1 (2.50%) Mac OS
2 1 (2.50%) Windows 10
2 1 (2.50%) Windows Server
Processes & Methodologies
1 27 (67.50%) Service Management
2 14 (35.00%) ITIL
3 12 (30.00%) Agile
4 10 (25.00%) CRM
4 10 (25.00%) Document Management
4 10 (25.00%) Release Management
5 9 (22.50%) Change Management
6 8 (20.00%) Actionable Insight
6 8 (20.00%) Network Monitoring
6 8 (20.00%) Service Delivery
7 7 (17.50%) Customer Experience
7 7 (17.50%) Incident Management
8 6 (15.00%) Continuous Improvement
8 6 (15.00%) Mentoring
8 6 (15.00%) Scaled Agile Framework
9 5 (12.50%) User Experience
10 4 (10.00%) Coaching
10 4 (10.00%) DevOps
10 4 (10.00%) People Management
10 4 (10.00%) Stakeholder Management
Qualifications
1 6 (15.00%) SC Cleared
1 6 (15.00%) Security Cleared
2 4 (10.00%) Degree
3 1 (2.50%) CCNA
3 1 (2.50%) Cisco Certification
3 1 (2.50%) JNCIA
Quality Assurance & Compliance
1 3 (7.50%) COBIT
2 1 (2.50%) ISO/IEC 27001
2 1 (2.50%) SOC 2
System Software
1 2 (5.00%) Active Directory
1 2 (5.00%) VMware Infrastructure
2 1 (2.50%) BitLocker
Systems Management
1 3 (7.50%) OpenView
Vendors
1 16 (40.00%) ServiceNow
2 15 (37.50%) Microsoft
3 10 (25.00%) FNZ
4 8 (20.00%) Cisco
4 8 (20.00%) Juniper
4 8 (20.00%) Meraki
4 8 (20.00%) Palo Alto
5 4 (10.00%) Atlassian
6 3 (7.50%) BMC
6 3 (7.50%) HP
6 3 (7.50%) Remedy
7 2 (5.00%) ConnectWise
7 2 (5.00%) VMware
8 1 (2.50%) Google
8 1 (2.50%) Mitel