Service Delivery Jobs in Scotland

Service Delivery
UK > Scotland

The table below provides summary statistics for permanent job vacancies advertised in Scotland requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 20 June 2025, comparing them to the same period in the previous two years.

6 months to
20 Jun 2025
Same period 2024 Same period 2023
Rank 118 139 111
Rank change year-on-year +21 -28 -10
Permanent jobs citing Service Delivery 47 153 115
As % of all permanent jobs advertised in Scotland 1.54% 2.22% 2.70%
As % of the Processes & Methodologies category 1.70% 2.50% 2.84%
Number of salaries quoted 8 85 51
10th Percentile £47,953 £37,500 £20,750
25th Percentile £50,609 £40,833 £22,375
Median annual salary (50th Percentile) £53,000 £49,990 £34,750
Median % change year-on-year +6.02% +43.86% -22.78%
75th Percentile £56,750 £65,000 £49,854
90th Percentile £62,375 £67,750 £55,000
UK median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% +5.00%

All Process and Methodology Skills
Scotland

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Scotland.

Permanent vacancies with a requirement for process or methodology skills 2,757 6,120 4,046
As % of all permanent jobs advertised in Scotland 90.16% 88.77% 95.04%
Number of salaries quoted 1,247 2,608 2,024
10th Percentile £27,500 £28,175 £32,000
25th Percentile £35,000 £40,000 £41,750
Median annual salary (50th Percentile) £51,645 £52,500 £57,500
Median % change year-on-year -1.63% -8.70% +4.55%
75th Percentile £62,500 £65,000 £72,500
90th Percentile £82,500 £80,000 £85,000
UK median annual salary £55,000 £55,000 £60,800
% change year-on-year - -9.54% +1.33%

Service Delivery
Job Vacancy Trend in Scotland

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Delivery in Scotland

Service Delivery
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Service Delivery in Scotland.

Salary trend for Service Delivery in Scotland

Service Delivery
Salary Histogram in Scotland

Salary distribution for jobs citing Service Delivery in Scotland over the 6 months to 20 June 2025.

Salary histogram for Service Delivery in Scotland

Service Delivery
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Scotland region over the 6 months to 20 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh -4 19 £47,292 -25.52% 53
Glasgow +84 8 £53,500 +16.22% 83
Midlothian 0 8 - - 3
Renfrewshire - 5 £60,000 - 9
West Lothian +9 4 - - 5
Dundee +8 1 £50,890 +1.80% 2
Dunbartonshire - 1 £52,500 -
Lanarkshire - 1 - - 5
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.38%) SharePoint
Applications
1 2 (4.26%) Microsoft Office
Cloud Services
1 1 (2.13%) AWS
1 1 (2.13%) Azure AKS
1 1 (2.13%) IaaS
1 1 (2.13%) OpenShift
1 1 (2.13%) Power Platform
1 1 (2.13%) SaaS
1 1 (2.13%) Sentry
Communications & Networking
1 1 (2.13%) BGP
1 1 (2.13%) Cisco Nexus
1 1 (2.13%) EIGRP
1 1 (2.13%) Firewall
1 1 (2.13%) LAN
1 1 (2.13%) OSPF
1 1 (2.13%) SD-WAN
1 1 (2.13%) VPN
1 1 (2.13%) WAN
1 1 (2.13%) Wireless
Database & Business Intelligence
1 1 (2.13%) Data Mining
1 1 (2.13%) Elasticsearch
1 1 (2.13%) PostgreSQL
1 1 (2.13%) Power BI
Development Applications
1 1 (2.13%) GitLab
1 1 (2.13%) JIRA
1 1 (2.13%) Sonatype Nexus
General
1 25 (53.19%) Manufacturing
2 8 (17.02%) Social Skills
3 2 (4.26%) Analytical Skills
3 2 (4.26%) Finance
3 2 (4.26%) Military
3 2 (4.26%) Public Sector
4 1 (2.13%) Billing
4 1 (2.13%) Inclusion and Diversity
4 1 (2.13%) Influencing Skills
4 1 (2.13%) Legal
4 1 (2.13%) Organisational Skills
Job Titles
1 2 (4.26%) Auditor
1 2 (4.26%) Consultant
1 2 (4.26%) Delivery Manager
1 2 (4.26%) Lead
1 2 (4.26%) Sales Director
1 2 (4.26%) Service Delivery Manager
1 2 (4.26%) Service Manager
1 2 (4.26%) Team Leader
2 1 (2.13%) Infrastructure Engineer
2 1 (2.13%) IT Support Manager
2 1 (2.13%) Linux Infrastructure Engineer
2 1 (2.13%) Network Manager
2 1 (2.13%) Security Engineer
2 1 (2.13%) Senior
2 1 (2.13%) Senior Systems Administrator
2 1 (2.13%) Support Manager
2 1 (2.13%) Systems Developer
2 1 (2.13%) Unix Engineer
2 1 (2.13%) Unix Infrastructure Engineer
2 1 (2.13%) Unix Linux Engineer
Miscellaneous
1 3 (6.38%) Management Information System
2 2 (4.26%) Driving Licence
2 2 (4.26%) Legacy Systems
3 1 (2.13%) Mobile App
3 1 (2.13%) Self-Motivation
Operating Systems
1 5 (10.64%) Linux
1 5 (10.64%) Windows
2 4 (8.51%) Windows Server
3 3 (6.38%) Solaris
4 2 (4.26%) AIX
4 2 (4.26%) Windows 10
5 1 (2.13%) Red Hat Enterprise Linux
5 1 (2.13%) Unix
5 1 (2.13%) VMS
Processes & Methodologies
1 6 (12.77%) ITIL
2 5 (10.64%) Continuous Improvement
3 4 (8.51%) Service Design
4 3 (6.38%) Agile
4 3 (6.38%) Artificial Intelligence
4 3 (6.38%) Change Management
4 3 (6.38%) Coaching
4 3 (6.38%) Infrastructure Engineering
4 3 (6.38%) Mentoring
4 3 (6.38%) Project Management
4 3 (6.38%) Stakeholder Engagement
5 2 (4.26%) B2B
5 2 (4.26%) B2B Sales
5 2 (4.26%) Business Intelligence
5 2 (4.26%) Data Analysis
5 2 (4.26%) Disaster Recovery
5 2 (4.26%) Internal Audit
5 2 (4.26%) Robotic Process Automation
5 2 (4.26%) Root Cause Analysis
5 2 (4.26%) Time Management
Programming Languages
1 2 (4.26%) Python
2 1 (2.13%) Bash
Qualifications
1 25 (53.19%) NVQ Level 3
2 5 (10.64%) Degree
3 4 (8.51%) Security Cleared
4 3 (6.38%) DV Cleared
5 2 (4.26%) SC Cleared
6 1 (2.13%) CCDP
6 1 (2.13%) CCNP
6 1 (2.13%) CCSP
6 1 (2.13%) Cisco Certification
6 1 (2.13%) ITIL Foundation Certificate
6 1 (2.13%) Six Sigma Green Belt
Quality Assurance & Compliance
1 1 (2.13%) Data Quality
1 1 (2.13%) PMO
1 1 (2.13%) SLA
System Software
1 2 (4.26%) Active Directory
1 2 (4.26%) VMware Infrastructure
1 2 (4.26%) vSphere
2 1 (2.13%) Veritas Cluster Server
Systems Management
1 2 (4.26%) Ansible
2 1 (2.13%) Grafana
2 1 (2.13%) Kubernetes
2 1 (2.13%) Panaseer
2 1 (2.13%) Prometheus
2 1 (2.13%) Puppet
2 1 (2.13%) Terraform
Vendors
1 3 (6.38%) Cisco
1 3 (6.38%) Microsoft
1 3 (6.38%) VMware
2 2 (4.26%) Juniper
2 2 (4.26%) McAfee
2 2 (4.26%) NetApp
2 2 (4.26%) Splunk
2 2 (4.26%) Sun
3 1 (2.13%) Aruba
3 1 (2.13%) Fortinet
3 1 (2.13%) New Relic
3 1 (2.13%) Palo Alto
3 1 (2.13%) Red Hat
3 1 (2.13%) Veritas