Service Management Jobs in England

Service Management
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 185 135 127
Rank change year-on-year -50 -8 +72
Permanent jobs citing Service Management 872 1,803 2,383
As % of all permanent jobs advertised in England 1.77% 2.01% 2.80%
As % of the Processes & Methodologies category 1.88% 2.39% 2.93%
Number of salaries quoted 516 1,304 1,492
10th Percentile £31,250 £26,500 £29,400
25th Percentile £40,000 £35,000 £36,250
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% +4.76%
75th Percentile £68,568 £67,500 £71,250
90th Percentile £93,125 £87,500 £88,750
UK median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
England

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 46,342 75,409 81,364
As % of all permanent jobs advertised in England 93.97% 83.96% 95.53%
Number of salaries quoted 23,102 54,812 48,959
10th Percentile £29,250 £29,000 £34,452
25th Percentile £41,250 £40,000 £46,000
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +4.17%
75th Percentile £75,000 £72,500 £82,500
90th Percentile £97,528 £93,750 £102,500
UK median annual salary £57,000 £55,000 £60,899
% change year-on-year +3.64% -9.69% +1.50%

Service Management
Job Vacancy Trend in England

Job postings citing Service Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Management in England

Service Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Management in England.

Salary trend for Service Management in England

Service Management
Salary Histogram in England

Salary distribution for jobs citing Service Management in England over the 6 months to 31 May 2025.

Salary histogram for Service Management in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +13 325 £65,000 - 232
South East +1 205 £53,750 +2.38% 113
North of England -123 120 £45,000 +1.64% 105
South West +56 102 £56,373 +18.68% 52
North West -88 92 £52,500 +16.67% 62
Midlands -82 67 £47,500 +31.94% 73
East of England +14 46 £40,000 +10.34% 33
West Midlands -45 43 £51,800 +3.60% 50
East Midlands -27 24 £32,250 +13.16% 23
Yorkshire -55 21 £38,500 -13.04% 30
North East 0 7 £40,000 -5.67% 14
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (8.37%) SharePoint
2 60 (6.88%) Oracle Application Server
3 19 (2.18%) IIS
4 17 (1.95%) Microsoft Exchange
5 15 (1.72%) Confluence
6 5 (0.57%) Apache
7 3 (0.34%) nginx
8 2 (0.23%) BizTalk Server
9 1 (0.11%) Apache Airflow
9 1 (0.11%) Exchange Server 2010
9 1 (0.11%) OpenStack
Applications
1 56 (6.42%) Microsoft Office
2 12 (1.38%) Microsoft Excel
3 11 (1.26%) Maya
4 8 (0.92%) Microsoft PowerPoint
5 7 (0.80%) MS Visio
6 5 (0.57%) Chatbot
7 3 (0.34%) Microsoft Project
8 1 (0.11%) Camtasia
8 1 (0.11%) Final Cut Pro
8 1 (0.11%) Weka
Business Applications
1 25 (2.87%) Dynamics CRM
2 16 (1.83%) OpenText VIM for SAP
2 16 (1.83%) SAP FI
3 12 (1.38%) Remedy ITSM
4 5 (0.57%) PeopleSoft Financials
5 3 (0.34%) SAP CX
6 2 (0.23%) Carpe Diem
6 2 (0.23%) Dynamics AX
6 2 (0.23%) Elite 3E
6 2 (0.23%) Infor M3
6 2 (0.23%) NEC Housing
6 2 (0.23%) Salesforce CRM
7 1 (0.11%) iTrent
7 1 (0.11%) Oracle ERP
7 1 (0.11%) Shopify
7 1 (0.11%) Unit4 Business World
Cloud Services
1 201 (23.05%) Azure
2 139 (15.94%) Microsoft 365
3 98 (11.24%) AWS
4 80 (9.17%) Power Platform
5 66 (7.57%) SaaS
6 51 (5.85%) Power Automate
7 49 (5.62%) Entra ID
8 43 (4.93%) Azure Monitor
9 36 (4.13%) PowerApps
10 27 (3.10%) IaaS
11 24 (2.75%) PaaS
12 21 (2.41%) Dynamics 365
13 20 (2.29%) Azure ExpressRoute
14 18 (2.06%) Azure DevOps
15 15 (1.72%) Azure AI
15 15 (1.72%) Azure Key Vault
15 15 (1.72%) Azure Service Bus
15 15 (1.72%) GCP
16 14 (1.61%) Mimecast
17 13 (1.49%) OneDrive
Communications & Networking
1 51 (5.85%) Firewall
2 43 (4.93%) VPN
3 39 (4.47%) DNS
4 35 (4.01%) WAN
5 28 (3.21%) SD-WAN
6 18 (2.06%) TCP/IP
7 17 (1.95%) LAN
8 15 (1.72%) Remote Desktop
9 13 (1.49%) Wireless
10 11 (1.26%) Network Security
11 8 (0.92%) DHCP
11 8 (0.92%) VLAN
12 7 (0.80%) Cisco IOS
12 7 (0.80%) Unified Communications
12 7 (0.80%) VoIP
13 6 (0.69%) SAN
13 6 (0.69%) Wi-Fi
14 4 (0.46%) HTTP
14 4 (0.46%) Internet
14 4 (0.46%) SSH
Database & Business Intelligence
1 74 (8.49%) Data Warehouse
2 62 (7.11%) Power BI
3 60 (6.88%) Enterprise Data Warehouse
3 60 (6.88%) Oracle Reports
4 52 (5.96%) Data Lake
5 50 (5.73%) SQL Server
6 34 (3.90%) Tableau
7 26 (2.98%) Big Data
8 15 (1.72%) MySQL
9 13 (1.49%) Relational Database
10 11 (1.26%) SQL Server Integration Services
11 7 (0.80%) DB2
11 7 (0.80%) SQL Server Reporting Services
12 6 (0.69%) Data Vault
12 6 (0.69%) Metadata
12 6 (0.69%) Semantic Layer
13 4 (0.46%) Amazon RDS
14 3 (0.34%) Azure SQL Database
14 3 (0.34%) BusinessObjects
14 3 (0.34%) MariaDB
Development Applications
1 67 (7.68%) JIRA
2 24 (2.75%) Git
3 7 (0.80%) Visual Studio
4 1 (0.11%) Artifactory
4 1 (0.11%) Bitbucket
4 1 (0.11%) Jenkins
General
1 432 (49.54%) Social Skills
2 283 (32.45%) Finance
3 201 (23.05%) Analytical Skills
4 128 (14.68%) Law
5 79 (9.06%) Organisational Skills
6 62 (7.11%) Marketing
6 62 (7.11%) Military
7 55 (6.31%) Legal
8 45 (5.16%) Retail
9 39 (4.47%) Public Sector
10 37 (4.24%) Manufacturing
11 34 (3.90%) Inclusion and Diversity
12 28 (3.21%) Banking
13 23 (2.64%) Telecoms
14 17 (1.95%) Electronics
14 17 (1.95%) Pharmaceutical
14 17 (1.95%) Presentation Skills
15 15 (1.72%) Games
15 15 (1.72%) Local Government
16 9 (1.03%) Automotive
Job Titles
1 184 (21.10%) Analyst
2 119 (13.65%) Lead
3 99 (11.35%) Senior
4 86 (9.86%) IT Manager
5 73 (8.37%) Service Manager
6 69 (7.91%) Service Analyst
7 61 (7.00%) IT Support
8 58 (6.65%) Support Analyst
9 52 (5.96%) Architect
10 47 (5.39%) Applications Support
11 43 (4.93%) IT Analyst
12 35 (4.01%) Senior Analyst
13 32 (3.67%) Support Manager
14 30 (3.44%) Applications Support Analyst
15 29 (3.33%) Support Engineer
16 25 (2.87%) Administrator
17 24 (2.75%) Delivery Manager
18 23 (2.64%) Financial Analyst
18 23 (2.64%) Product Manager
18 23 (2.64%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 32 (3.67%) .NET
2 17 (1.95%) LangChain
3 13 (1.49%) ASP.NET
3 13 (1.49%) Hugging Face
3 13 (1.49%) PyTorch
3 13 (1.49%) SOAP
3 13 (1.49%) TensorFlow
4 12 (1.38%) Web Services
5 9 (1.03%) REST
6 8 (0.92%) .NET Framework
6 8 (0.92%) XML
7 7 (0.80%) LDAP
7 7 (0.80%) React
8 6 (0.69%) AngularJS
9 5 (0.57%) HTML
9 5 (0.57%) JSON
10 4 (0.46%) CSS
10 4 (0.46%) Elastic Stack
11 3 (0.34%) ARM Templates
11 3 (0.34%) Node.js
Miscellaneous
1 67 (7.68%) Management Information System
2 50 (5.73%) Product Ownership
3 49 (5.62%) CMDB
4 34 (3.90%) Data Centre
5 27 (3.10%) Cloud Native
6 19 (2.18%) Enterprise Software
7 17 (1.95%) Client/Server
7 17 (1.95%) FMCG
7 17 (1.95%) NHS
7 17 (1.95%) PMI
8 15 (1.72%) Onboarding
9 14 (1.61%) Private Cloud
9 14 (1.61%) Self-Motivation
10 13 (1.49%) Analytical Mindset
11 12 (1.38%) Driving Licence
12 10 (1.15%) Data Structures
12 10 (1.15%) iPhone
12 10 (1.15%) Video Conferencing
13 8 (0.92%) Fat Client
13 8 (0.92%) Thin Client
Operating Systems
1 137 (15.71%) Windows
2 50 (5.73%) Windows Server
3 28 (3.21%) Windows 10
4 23 (2.64%) Linux
5 15 (1.72%) Android
5 15 (1.72%) Apple iOS
6 9 (1.03%) Windows Server 2019
7 7 (0.80%) Unix
8 5 (0.57%) Mac OS
8 5 (0.57%) Red Hat Enterprise Linux
8 5 (0.57%) Windows Server 2016
9 4 (0.46%) Windows Server 2012
10 3 (0.34%) Mac OS X
11 2 (0.23%) VMS
12 1 (0.11%) Windows Server 2008
Processes & Methodologies
1 515 (59.06%) ITIL
2 385 (44.15%) ITSM
3 248 (28.44%) Problem-Solving
4 226 (25.92%) Agile
5 194 (22.25%) Service Delivery
6 165 (18.92%) Continuous Improvement
7 160 (18.35%) DevOps
8 152 (17.43%) Customer Service
9 140 (16.06%) Project Management
10 137 (15.71%) Analytics
11 133 (15.25%) Change Management
12 117 (13.42%) Customer Experience
12 117 (13.42%) Roadmaps
13 116 (13.30%) Data Management
13 116 (13.30%) Stakeholder Management
14 104 (11.93%) Data Integration
15 97 (11.12%) Incident Management
16 93 (10.67%) Cybersecurity
17 89 (10.21%) Mentoring
18 86 (9.86%) Problem Management
Programming Languages
1 81 (9.29%) SQL
2 54 (6.19%) PowerShell
3 38 (4.36%) Python
4 20 (2.29%) C#
4 20 (2.29%) JavaScript
5 16 (1.83%) Bicep
6 7 (0.80%) Java
6 7 (0.80%) PL/SQL
6 7 (0.80%) T-SQL
6 7 (0.80%) VB.NET
7 5 (0.57%) C
8 4 (0.46%) Bash
8 4 (0.46%) C++
9 3 (0.34%) RPG
9 3 (0.34%) TypeScript
10 2 (0.23%) Perl
10 2 (0.23%) R
10 2 (0.23%) Ruby
11 1 (0.11%) Scala
Qualifications
1 156 (17.89%) Degree
2 81 (9.29%) DBS Check
3 54 (6.19%) Security Cleared
4 52 (5.96%) Microsoft Certification
5 51 (5.85%) ITIL Certification
6 50 (5.73%) PMI Certification
7 40 (4.59%) Azure Certification
8 36 (4.13%) Computer Science Degree
9 33 (3.78%) CISSP
9 33 (3.78%) PMP
10 27 (3.10%) SC Cleared
11 23 (2.64%) Master's Degree
12 22 (2.52%) DV Cleared
13 21 (2.41%) ITIL Foundation Certificate
14 18 (2.06%) A+ Certification
15 12 (1.38%) Network+ Certification
16 9 (1.03%) AWS Certification
16 9 (1.03%) MCITP
17 8 (0.92%) CISM
18 7 (0.80%) Cisco Certification
Quality Assurance & Compliance
1 60 (6.88%) SLA
2 51 (5.85%) QA
3 31 (3.56%) GDPR
4 29 (3.33%) Data Quality
5 21 (2.41%) Cyber Essentials
5 21 (2.41%) ISO/IEC 27001
6 17 (1.95%) GxP
7 15 (1.72%) Cyber Essentials PLUS
8 10 (1.15%) COBIT
9 7 (0.80%) Accessibility
9 7 (0.80%) NIST
10 6 (0.69%) ISO/IEC 20000
10 6 (0.69%) Sarbanes-Oxley
11 5 (0.57%) PCI DSS
12 4 (0.46%) ITGC
12 4 (0.46%) PMO
13 3 (0.34%) GRC
14 2 (0.23%) NCSC
15 1 (0.11%) COSHH
15 1 (0.11%) Government Security Classifications
System Software
1 86 (9.86%) Active Directory
2 24 (2.75%) Virtual Machines
2 24 (2.75%) VMware Infrastructure
3 10 (1.15%) XenApp
4 8 (0.92%) Virtual Desktop
5 6 (0.69%) VMware ESXi
6 5 (0.57%) vSphere
7 4 (0.46%) Firmware
7 4 (0.46%) Hyper-V
7 4 (0.46%) VMware NSX
8 1 (0.11%) BitLocker
8 1 (0.11%) Docker
8 1 (0.11%) NFS
8 1 (0.11%) vCloud
8 1 (0.11%) XenDesktop
Systems Management
1 33 (3.78%) Microsoft Intune
2 24 (2.75%) Single Sign-On
3 20 (2.29%) Grafana
3 20 (2.29%) Prometheus
4 15 (1.72%) Terraform
5 13 (1.49%) Ansible
6 11 (1.26%) SCCM
7 8 (0.92%) Progress Chef
8 6 (0.69%) Puppet
8 6 (0.69%) vCenter Server
9 5 (0.57%) ZABBIX
10 3 (0.34%) Jamf Pro
10 3 (0.34%) Kubernetes
10 3 (0.34%) NetBackup
10 3 (0.34%) SCOM
11 2 (0.23%) Autotask
11 2 (0.23%) SmoothWall
12 1 (0.11%) FortiGate
12 1 (0.11%) Plesk
12 1 (0.11%) VxRail
Vendors
1 303 (34.75%) Microsoft
2 183 (20.99%) ServiceNow
3 99 (11.35%) Oracle
4 49 (5.62%) SAP
5 40 (4.59%) Cisco
6 30 (3.44%) VMware
7 25 (2.87%) Citrix
7 25 (2.87%) SolarWinds
8 19 (2.18%) Meraki
9 17 (1.95%) OpenAI
10 16 (1.83%) Adobe
10 16 (1.83%) Apple
11 15 (1.72%) Databricks
11 15 (1.72%) Dell
12 14 (1.61%) Salesforce
13 12 (1.38%) Intapp
13 12 (1.38%) Remedy
13 12 (1.38%) Zscaler
14 11 (1.26%) MuleSoft
15 10 (1.15%) Workday