Service Management Jobs in England

Service Management
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 14 June 2025, comparing them to the same period in the previous two years.

6 months to
14 Jun 2025
Same period 2024 Same period 2023
Rank 189 139 123
Rank change year-on-year -50 -16 +82
Permanent jobs citing Service Management 867 1,850 2,322
As % of all permanent jobs advertised in England 1.76% 1.93% 2.84%
As % of the Processes & Methodologies category 1.89% 2.34% 2.98%
Number of salaries quoted 504 1,327 1,447
10th Percentile £31,250 £26,500 £29,460
25th Percentile £40,000 £35,000 £36,250
Median annual salary (50th Percentile) £56,745 £50,000 £55,000
Median % change year-on-year +13.49% -9.09% +4.76%
75th Percentile £69,813 £67,500 £71,250
90th Percentile £95,000 £87,500 £88,750
UK median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
England

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 45,895 79,102 77,974
As % of all permanent jobs advertised in England 93.17% 82.52% 95.43%
Number of salaries quoted 23,159 56,320 47,994
10th Percentile £28,500 £29,435 £34,250
25th Percentile £40,000 £40,000 £45,775
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +4.17%
75th Percentile £75,000 £72,500 £82,500
90th Percentile £97,500 £92,500 £102,500
UK median annual salary £55,790 £55,000 £60,899
% change year-on-year +1.44% -9.69% +1.50%

Service Management
Job Vacancy Trend in England

Job postings citing Service Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Management in England

Service Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Service Management in England.

Salary trend for Service Management in England

Service Management
Salary Histogram in England

Salary distribution for jobs citing Service Management in England over the 6 months to 14 June 2025.

Salary histogram for Service Management in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 6 months to 14 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +12 329 £65,000 - 339
South East +6 202 £54,375 +6.62% 213
North of England -115 109 £44,500 +0.51% 169
South West +42 103 £55,687 +18.59% 70
North West -80 80 £49,000 +8.89% 97
Midlands -66 69 £45,000 +25.00% 103
West Midlands -40 47 £51,800 +3.60% 65
East of England +3 46 £40,000 +6.67% 48
East Midlands -20 22 £28,500 - 33
Yorkshire -50 19 £38,500 -9.41% 52
North East +2 10 £39,250 -7.65% 21
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 77 (8.88%) SharePoint
2 60 (6.92%) Oracle Application Server
3 20 (2.31%) Microsoft Exchange
4 15 (1.73%) Confluence
5 14 (1.61%) IIS
6 5 (0.58%) Apache
7 2 (0.23%) BizTalk Server
8 1 (0.12%) Apache Airflow
8 1 (0.12%) Exchange Server 2010
8 1 (0.12%) nginx
8 1 (0.12%) OpenStack
Applications
1 46 (5.31%) Microsoft Office
2 15 (1.73%) Microsoft Excel
3 11 (1.27%) Maya
4 9 (1.04%) Microsoft PowerPoint
5 5 (0.58%) Chatbot
6 4 (0.46%) Microsoft Project
7 3 (0.35%) MS Visio
8 1 (0.12%) Camtasia
8 1 (0.12%) Final Cut Pro
8 1 (0.12%) Weka
Business Applications
1 22 (2.54%) Dynamics CRM
2 16 (1.85%) OpenText VIM for SAP
2 16 (1.85%) SAP FI
3 13 (1.50%) Remedy ITSM
4 6 (0.69%) PeopleSoft Financials
5 3 (0.35%) Dynamics AX
5 3 (0.35%) SAP CX
5 3 (0.35%) Unit4 Business World
6 2 (0.23%) Carpe Diem
6 2 (0.23%) Elite 3E
6 2 (0.23%) Infor M3
6 2 (0.23%) NEC Housing
6 2 (0.23%) Salesforce CRM
7 1 (0.12%) iTrent
7 1 (0.12%) Oracle ERP
7 1 (0.12%) Shopify
Cloud Services
1 199 (22.95%) Azure
2 139 (16.03%) Microsoft 365
3 89 (10.27%) AWS
4 76 (8.77%) Power Platform
5 62 (7.15%) SaaS
6 55 (6.34%) Entra ID
7 46 (5.31%) Power Automate
8 44 (5.07%) Azure Monitor
9 31 (3.58%) PowerApps
10 27 (3.11%) IaaS
11 24 (2.77%) PaaS
12 20 (2.31%) Azure ExpressRoute
13 18 (2.08%) Azure DevOps
14 16 (1.85%) Dynamics 365
15 15 (1.73%) Azure AI
15 15 (1.73%) Azure Key Vault
15 15 (1.73%) Azure Service Bus
15 15 (1.73%) GCP
16 14 (1.61%) Mimecast
17 13 (1.50%) OneDrive
Communications & Networking
1 57 (6.57%) Firewall
2 45 (5.19%) VPN
3 39 (4.50%) DNS
4 33 (3.81%) WAN
5 28 (3.23%) SD-WAN
6 19 (2.19%) TCP/IP
7 16 (1.85%) LAN
8 15 (1.73%) Remote Desktop
9 12 (1.38%) Network Security
9 12 (1.38%) Wireless
10 10 (1.15%) VLAN
11 8 (0.92%) DHCP
11 8 (0.92%) Wi-Fi
12 7 (0.81%) Cisco IOS
12 7 (0.81%) SAN
12 7 (0.81%) Unified Communications
12 7 (0.81%) VoIP
13 4 (0.46%) HTTP
13 4 (0.46%) Internet
13 4 (0.46%) SSH
Database & Business Intelligence
1 75 (8.65%) Data Warehouse
2 65 (7.50%) Power BI
3 60 (6.92%) Enterprise Data Warehouse
3 60 (6.92%) Oracle Reports
4 52 (6.00%) Data Lake
5 41 (4.73%) SQL Server
6 34 (3.92%) Tableau
7 26 (3.00%) Big Data
8 15 (1.73%) MySQL
9 12 (1.38%) Relational Database
9 12 (1.38%) SQL Server Integration Services
10 7 (0.81%) DB2
11 6 (0.69%) Data Vault
11 6 (0.69%) Metadata
11 6 (0.69%) Semantic Layer
12 3 (0.35%) Azure SQL Database
12 3 (0.35%) BusinessObjects
12 3 (0.35%) Data Mining
12 3 (0.35%) GIS
12 3 (0.35%) SQL Server Analysis Services
Development Applications
1 66 (7.61%) JIRA
2 23 (2.65%) Git
3 7 (0.81%) Visual Studio
4 1 (0.12%) Artifactory
4 1 (0.12%) Bitbucket
4 1 (0.12%) Jenkins
General
1 435 (50.17%) Social Skills
2 297 (34.26%) Finance
3 213 (24.57%) Analytical Skills
4 124 (14.30%) Law
5 81 (9.34%) Organisational Skills
6 62 (7.15%) Military
7 58 (6.69%) Marketing
8 56 (6.46%) Legal
9 51 (5.88%) Retail
10 46 (5.31%) Public Sector
11 42 (4.84%) Manufacturing
12 36 (4.15%) Inclusion and Diversity
13 26 (3.00%) Banking
13 26 (3.00%) Telecoms
14 20 (2.31%) Electronics
15 19 (2.19%) Local Government
16 18 (2.08%) Pharmaceutical
17 17 (1.96%) Presentation Skills
18 16 (1.85%) Games
19 11 (1.27%) Automotive
Job Titles
1 184 (21.22%) Analyst
2 116 (13.38%) Lead
3 103 (11.88%) Senior
4 95 (10.96%) IT Manager
5 68 (7.84%) IT Support
6 67 (7.73%) Service Manager
7 65 (7.50%) Service Analyst
8 64 (7.38%) Support Analyst
9 52 (6.00%) Architect
10 46 (5.31%) Applications Support
11 41 (4.73%) IT Analyst
12 38 (4.38%) Senior Analyst
13 35 (4.04%) Support Manager
14 34 (3.92%) Applications Support Analyst
15 28 (3.23%) Delivery Manager
16 26 (3.00%) Administrator
17 25 (2.88%) Support Engineer
18 24 (2.77%) Financial Analyst
18 24 (2.77%) IT Services Manager
18 24 (2.77%) Operations Manager
Libraries, Frameworks & Software Standards
1 21 (2.42%) .NET
2 17 (1.96%) LangChain
3 13 (1.50%) Hugging Face
3 13 (1.50%) PyTorch
3 13 (1.50%) SOAP
3 13 (1.50%) TensorFlow
4 12 (1.38%) Web Services
5 9 (1.04%) REST
5 9 (1.04%) XML
6 8 (0.92%) .NET Framework
6 8 (0.92%) ASP.NET
7 7 (0.81%) LDAP
8 6 (0.69%) JSON
9 5 (0.58%) React
10 4 (0.46%) AngularJS
10 4 (0.46%) Elastic Stack
10 4 (0.46%) HTML
10 4 (0.46%) SailPoint
11 3 (0.35%) ARM Templates
11 3 (0.35%) CSS
Miscellaneous
1 67 (7.73%) Management Information System
2 51 (5.88%) CMDB
3 47 (5.42%) Product Ownership
4 33 (3.81%) Data Centre
5 27 (3.11%) Cloud Native
6 20 (2.31%) Onboarding
7 18 (2.08%) Enterprise Software
7 18 (2.08%) Self-Motivation
8 17 (1.96%) FMCG
8 17 (1.96%) NHS
8 17 (1.96%) PMI
9 14 (1.61%) Analytical Mindset
9 14 (1.61%) Driving Licence
10 11 (1.27%) Data Structures
10 11 (1.27%) Video Conferencing
11 10 (1.15%) Client/Server
11 10 (1.15%) iPhone
12 9 (1.04%) Security Posture
13 8 (0.92%) Fat Client
13 8 (0.92%) Thin Client
Operating Systems
1 139 (16.03%) Windows
2 53 (6.11%) Windows Server
3 28 (3.23%) Windows 10
4 23 (2.65%) Linux
5 15 (1.73%) Android
5 15 (1.73%) Apple iOS
6 10 (1.15%) Windows Server 2019
7 7 (0.81%) Unix
8 5 (0.58%) Mac OS
8 5 (0.58%) Red Hat Enterprise Linux
8 5 (0.58%) Windows Server 2016
9 4 (0.46%) Windows Server 2012
10 3 (0.35%) Mac OS X
11 2 (0.23%) VMS
11 2 (0.23%) Windows Server 2008
Processes & Methodologies
1 513 (59.17%) ITIL
2 372 (42.91%) ITSM
3 251 (28.95%) Problem-Solving
4 226 (26.07%) Agile
5 197 (22.72%) Service Delivery
6 174 (20.07%) Continuous Improvement
7 158 (18.22%) DevOps
8 157 (18.11%) Customer Service
9 147 (16.96%) Project Management
10 140 (16.15%) Analytics
11 130 (14.99%) Change Management
12 119 (13.73%) Roadmaps
13 117 (13.49%) Customer Experience
14 114 (13.15%) Data Management
14 114 (13.15%) Stakeholder Management
15 105 (12.11%) Data Integration
16 97 (11.19%) Cybersecurity
16 97 (11.19%) Incident Management
17 96 (11.07%) Mentoring
18 86 (9.92%) Data Modelling
Programming Languages
1 76 (8.77%) SQL
2 56 (6.46%) PowerShell
3 39 (4.50%) Python
4 16 (1.85%) Bicep
5 14 (1.61%) C#
5 14 (1.61%) JavaScript
6 7 (0.81%) Java
6 7 (0.81%) PL/SQL
6 7 (0.81%) T-SQL
6 7 (0.81%) VB.NET
7 5 (0.58%) Bash
7 5 (0.58%) C
8 4 (0.46%) C++
9 3 (0.35%) RPG
10 2 (0.23%) Perl
10 2 (0.23%) R
10 2 (0.23%) Ruby
10 2 (0.23%) TypeScript
11 1 (0.12%) Scala
Qualifications
1 158 (18.22%) Degree
2 83 (9.57%) DBS Check
3 53 (6.11%) PMI Certification
3 53 (6.11%) Security Cleared
4 48 (5.54%) Microsoft Certification
5 43 (4.96%) ITIL Certification
6 41 (4.73%) Azure Certification
7 36 (4.15%) Computer Science Degree
7 36 (4.15%) PMP
8 33 (3.81%) CISSP
9 25 (2.88%) SC Cleared
10 24 (2.77%) Master's Degree
11 23 (2.65%) DV Cleared
12 21 (2.42%) ITIL Foundation Certificate
13 18 (2.08%) A+ Certification
14 12 (1.38%) Network+ Certification
15 9 (1.04%) AWS Certification
15 9 (1.04%) MCITP
16 8 (0.92%) Cisco Certification
17 7 (0.81%) CISM
Quality Assurance & Compliance
1 57 (6.57%) SLA
2 53 (6.11%) QA
3 36 (4.15%) GDPR
4 31 (3.58%) Data Quality
5 23 (2.65%) Cyber Essentials
6 22 (2.54%) ISO/IEC 27001
7 18 (2.08%) Cyber Essentials PLUS
7 18 (2.08%) GxP
8 11 (1.27%) Accessibility
9 10 (1.15%) COBIT
10 7 (0.81%) NIST
11 6 (0.69%) GRC
11 6 (0.69%) ISO/IEC 20000
11 6 (0.69%) PMO
11 6 (0.69%) Sarbanes-Oxley
12 4 (0.46%) ITGC
13 3 (0.35%) PCI DSS
14 2 (0.23%) NCSC
15 1 (0.12%) COSHH
15 1 (0.12%) Government Security Classifications
System Software
1 86 (9.92%) Active Directory
2 25 (2.88%) VMware Infrastructure
3 24 (2.77%) Virtual Machines
4 10 (1.15%) XenApp
5 8 (0.92%) Virtual Desktop
6 6 (0.69%) VMware ESXi
7 5 (0.58%) Firmware
7 5 (0.58%) Hyper-V
7 5 (0.58%) vSphere
8 4 (0.46%) VMware NSX
9 2 (0.23%) BitLocker
10 1 (0.12%) Docker
10 1 (0.12%) NFS
10 1 (0.12%) vCloud
10 1 (0.12%) XenDesktop
Systems Management
1 36 (4.15%) Microsoft Intune
2 25 (2.88%) Single Sign-On
3 21 (2.42%) Grafana
3 21 (2.42%) Prometheus
4 15 (1.73%) Terraform
5 13 (1.50%) Ansible
6 12 (1.38%) SCCM
7 8 (0.92%) Progress Chef
8 6 (0.69%) Puppet
8 6 (0.69%) vCenter Server
9 5 (0.58%) ZABBIX
10 3 (0.35%) Jamf Pro
10 3 (0.35%) Kubernetes
10 3 (0.35%) NetBackup
10 3 (0.35%) SCOM
10 3 (0.35%) SmoothWall
11 2 (0.23%) Autotask
12 1 (0.12%) FortiGate
12 1 (0.12%) Plesk
12 1 (0.12%) VxRail
Vendors
1 295 (34.03%) Microsoft
2 186 (21.45%) ServiceNow
3 92 (10.61%) Oracle
4 51 (5.88%) SAP
5 44 (5.07%) Cisco
6 31 (3.58%) VMware
7 26 (3.00%) SolarWinds
8 25 (2.88%) Citrix
9 21 (2.42%) Meraki
10 17 (1.96%) OpenAI
11 16 (1.85%) Adobe
11 16 (1.85%) Apple
12 15 (1.73%) Databricks
13 14 (1.61%) Dell
13 14 (1.61%) Salesforce
14 13 (1.50%) Intapp
14 13 (1.50%) Remedy
15 12 (1.38%) HP
15 12 (1.38%) Zscaler
16 11 (1.27%) Workday