The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 April 2017 with a comparison to the same period in the previous 2 years.

Service Management
UK / England
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 152 124 113
Rank change year-on-year -28 -11  
Permanent jobs citing Service Management 1791 2518 2752
As % of all permanent IT jobs advertised in England 2.18% 2.59% 2.65%
As % of the Processes & Methodologies category 2.44% 2.91% 3.04%
Number of salaries quoted 1306 1837 1971
Median salary £47,500 £47,500 £47,500
90% offered a salary of more than £28,000 £27,500 £27,500
10% offered a salary of more than £77,400 £75,000 £70,000
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process and methodology skills.

Process & Methodology Skills
England
Permanent job vacancies with a requirement for process and methodology skills 73294 86435 90563
As % of all permanent IT job vacancies advertised in England 89.27% 88.86% 87.07%
Number of salaries quoted 60808 72657 73900
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in England

Service Management
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in England.

Salary trend for Service Management in England

Service Management
Salary Histogram in England

The salary distribution of IT jobs citing Service Management in England over the 3 months to 28 April 2017.

Salary histogram for Service Management in England

Service Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the England region over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -25 731 £55,000 - 83
South East -11 320 £44,738 -10.52% 26
South West +42 160 £45,000 +12.50% 16
North West -52 148 £45,000 +4.04% 19
West Midlands -44 130 £46,000 +4.54% 23
Yorkshire -13 119 £40,000 -1.23% 20
East of England -14 115 £44,500 -1.11% 20
East Midlands -54 38 £40,000 - 6
North East +2 18 £37,500 -6.25% 12
Midlands +11 3 £40,000 +3.89%
Service Management
UK

For the 6 months to 28 April 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for Service Management.

1 2517 (65.55%) ITIL
2 998 (25.99%) ITSM
3 881 (22.94%) Finance
4 864 (22.50%) Windows
5 826 (21.51%) Service Delivery
6 799 (20.81%) Microsoft
7 640 (16.67%) Project Management
8 583 (15.18%) SLA
9 515 (13.41%) Agile Software Development
10 511 (13.31%) ITIL V3
11 508 (13.23%) Change Management
12 507 (13.20%) Incident Management
13 482 (12.55%) Active Directory
14 434 (11.30%) Degree
15 433 (11.28%) Problem Management
16 421 (10.96%) Continuous Improvement
17 420 (10.94%) Microsoft Office
18 393 (10.23%) Stakeholder Management
19 385 (10.03%) PRINCE2
20 361 (9.40%) VMware
21 357 (9.30%) SQL
21 357 (9.30%) Cisco
22 353 (9.19%) Linux
23 348 (9.06%) Data Centre
24 347 (9.04%) Analytical Skills
25 342 (8.91%) Management Information System
26 338 (8.80%) Windows Server
27 313 (8.15%) ServiceNow
28 311 (8.10%) Security Cleared
29 303 (7.89%) SQL Server

Service Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 210 (5.47%) MS Exchange
2 143 (3.72%) SharePoint
3 106 (2.76%) Exchange Server 2010
4 90 (2.34%) IIS
5 57 (1.48%) Skype for Business
6 51 (1.33%) Tomcat
7 43 (1.12%) CMS
8 37 (0.96%) Apache
9 33 (0.86%) JBoss
10 32 (0.83%) Confluence
11 26 (0.68%) SharePoint 2013
12 24 (0.63%) Exchange Server 2007
13 20 (0.52%) BizTalk Server
13 20 (0.52%) Exchange Server 2013
14 19 (0.49%) IBM Notes
14 19 (0.49%) WebSphere
15 15 (0.39%) Exchange Server 2003
16 14 (0.36%) WebLogic
17 12 (0.31%) Blackberry Enterprise Server
18 10 (0.26%) OpenStack
Applications
1 420 (10.94%) Microsoft Office
2 153 (3.98%) Microsoft Excel
3 88 (2.29%) Microsoft PowerPoint
4 49 (1.28%) Microsoft Project
5 44 (1.15%) MS Visio
6 13 (0.34%) Spreadsheet
7 4 (0.10%) Adobe Creative Suite
7 4 (0.10%) Final Cut Pro
8 3 (0.078%) AutoCAD
8 3 (0.078%) SOLIDWORKS
Business Applications
1 56 (1.46%) Remedy ITSM
2 46 (1.20%) Dynamics CRM
3 37 (0.96%) assyst
4 25 (0.65%) SAP CO
4 25 (0.65%) SAP FI
4 25 (0.65%) SAP FI/CO
5 22 (0.57%) Maximo
5 22 (0.57%) SAP HR
6 20 (0.52%) SAP MM
6 20 (0.52%) SAP SD
7 17 (0.44%) Primavera
8 16 (0.42%) Dynamics NAV
8 16 (0.42%) SAP PM
8 16 (0.42%) SAP QM
9 13 (0.34%) Sentinel
10 12 (0.31%) Dynamics AX
10 12 (0.31%) Workfront
11 6 (0.16%) SAP SRM
12 5 (0.13%) Remedy AR System
12 5 (0.13%) SAP Hybris
Cloud Services
1 173 (4.51%) Office 365
2 159 (4.14%) Microsoft Azure
3 150 (3.91%) Amazon AWS
4 106 (2.76%) IaaS
5 92 (2.40%) PaaS
6 65 (1.69%) SaaS
7 54 (1.41%) Cloud Computing
8 37 (0.96%) Amazon EC2
9 18 (0.47%) Slack
10 15 (0.39%) Mimecast
11 10 (0.26%) Force.com
12 9 (0.23%) Virtual Private Cloud
13 8 (0.21%) G Suite
13 8 (0.21%) Yammer
14 6 (0.16%) OpenShift
15 4 (0.10%) Azure Active Directory
16 3 (0.078%) OneDrive
17 2 (0.052%) Amazon SQS
17 2 (0.052%) AWS CloudFormation
17 2 (0.052%) Route 53
Communications & Networking
1 232 (6.04%) Firewall
2 209 (5.44%) DNS
3 205 (5.34%) WAN
4 182 (4.74%) LAN
4 182 (4.74%) VPN
5 160 (4.17%) TCP/IP
6 129 (3.36%) SAN
7 127 (3.31%) DHCP
8 126 (3.28%) Internet
9 105 (2.73%) Network Security
10 72 (1.88%) Wireless
11 60 (1.56%) VoIP
12 56 (1.46%) HTTP
13 42 (1.09%) LDAP
13 42 (1.09%) Unified Communications
14 41 (1.07%) Wi-Fi
15 36 (0.94%) Cisco ASA
16 35 (0.91%) BGP
16 35 (0.91%) Skype
17 33 (0.86%) Intranet
Database & Business Intelligence
1 303 (7.89%) SQL Server
2 61 (1.59%) MySQL
3 52 (1.35%) SQL Server Integration Services
4 47 (1.22%) DB2
4 47 (1.22%) SQL Server Reporting Services
5 46 (1.20%) Relational Database
6 34 (0.89%) BusinessObjects
6 34 (0.89%) SQL Server 2005
7 31 (0.81%) Oracle Database
8 28 (0.73%) SQL Server 2008
9 24 (0.63%) SAP BW
10 22 (0.57%) Big Data
11 21 (0.55%) Data Warehouse
11 21 (0.55%) GIS
12 19 (0.49%) SQL Server 2012
13 16 (0.42%) BusinessObjects Business Intelligence
13 16 (0.42%) PostgreSQL
14 13 (0.34%) SQL Server 2000
15 11 (0.29%) Hadoop
15 11 (0.29%) SQL Server Analysis Services
Development Applications
1 63 (1.64%) JIRA
2 37 (0.96%) LoadRunner
3 35 (0.91%) Team Foundation Server
4 27 (0.70%) HP UFT
5 26 (0.68%) Jenkins
6 23 (0.60%) Git (software)
7 18 (0.47%) MSI
8 13 (0.34%) Hudson
9 12 (0.31%) JMeter
10 11 (0.29%) Selenium
11 10 (0.26%) Subversion
12 9 (0.23%) LoadUI
12 9 (0.23%) Ranorex
12 9 (0.23%) SoapUI
13 8 (0.21%) InstallShield
13 8 (0.21%) Rational DOORS
14 7 (0.18%) Octopus Deploy
14 7 (0.18%) TeamCity
15 6 (0.16%) Ant
15 6 (0.16%) Visual Studio
General
1 881 (22.94%) Finance
2 243 (6.33%) Telecoms
3 203 (5.29%) Retail
4 186 (4.84%) Banking
5 182 (4.74%) Legal
6 102 (2.66%) Law
7 84 (2.19%) Publishing
8 70 (1.82%) Billing
9 64 (1.67%) Marketing
10 51 (1.33%) Manufacturing
11 45 (1.17%) Financial Institution
12 39 (1.02%) Back Office
13 30 (0.78%) Advertising
14 26 (0.68%) Investment Banking
15 19 (0.49%) Local Government
16 18 (0.47%) Front Office
17 16 (0.42%) Corporate Banking
18 15 (0.39%) Aerospace
19 14 (0.36%) German Language
19 14 (0.36%) Military
Job Titles
1 719 (18.72%) Analyst
2 514 (13.39%) Service Manager
3 308 (8.02%) IT Manager
4 285 (7.42%) Service Analyst
5 272 (7.08%) Architect
6 202 (5.26%) Consultant
7 191 (4.97%) IT Services Manager
8 186 (4.84%) Support Analyst
9 171 (4.45%) Service Desk Analyst
10 152 (3.96%) Delivery Manager
11 149 (3.88%) Developer
12 145 (3.78%) ITIL Manager
12 145 (3.78%) Solutions Architect
13 140 (3.65%) Services Delivery Manager
14 138 (3.59%) Administrator
15 125 (3.26%) IT Analyst
16 121 (3.15%) Support Engineer
17 116 (3.02%) Applications Support
18 102 (2.66%) Network Engineer
19 101 (2.63%) Project Manager
Libraries, Frameworks & Software Standards
1 158 (4.11%) HTML
2 154 (4.01%) CSS
3 147 (3.83%) Web Services
4 140 (3.65%) XML
5 127 (3.31%) .NET
6 58 (1.51%) SOAP
7 56 (1.46%) Middleware
8 49 (1.28%) Ajax
9 42 (1.09%) REST
10 27 (0.70%) ASP.NET
10 27 (0.70%) JSON
11 23 (0.60%) J2EE
12 22 (0.57%) .NET Framework
13 21 (0.55%) HTML5
14 20 (0.52%) jQuery
15 16 (0.42%) BAPI
15 16 (0.42%) CSS3
16 13 (0.34%) JMS
16 13 (0.34%) XHTML
17 12 (0.31%) ASP.NET MVC
Miscellaneous
1 348 (9.06%) Data Centre
2 347 (9.04%) Analytical Skills
3 342 (8.91%) Management Information System
4 169 (4.40%) Computer Science
5 135 (3.52%) CMDB
6 81 (2.11%) Virtual Team
7 73 (1.90%) Video Conferencing
8 65 (1.69%) NHS
9 59 (1.54%) User Experience
10 51 (1.33%) Replication
11 50 (1.30%) BYOD
12 38 (0.99%) Blackberry
13 37 (0.96%) PMI
14 33 (0.86%) Clustering
15 29 (0.76%) Smartphone
16 28 (0.73%) Enterprise Software
17 27 (0.70%) CESG
18 26 (0.68%) iPad
19 25 (0.65%) Driving Licence
20 24 (0.63%) Client/Server
Operating Systems
1 864 (22.50%) Windows
2 353 (9.19%) Linux
3 338 (8.80%) Windows Server
4 274 (7.14%) Windows 7
5 195 (5.08%) Unix
6 178 (4.64%) Windows Server 2008
7 164 (4.27%) Windows Server 2012
8 100 (2.60%) Windows Server 2003
9 92 (2.40%) Windows 10
10 52 (1.35%) Android
10 52 (1.35%) Windows XP
11 48 (1.25%) Apple iOS
12 46 (1.20%) Windows 8
13 41 (1.07%) Solaris
14 39 (1.02%) Red Hat Enterprise Linux
15 32 (0.83%) OpenVMS
16 27 (0.70%) Mac OS X
17 23 (0.60%) CentOS
18 22 (0.57%) AIX
19 17 (0.44%) HPUX
Processes & Methodologies
1 2517 (65.55%) ITIL
2 998 (25.99%) ITSM
3 826 (21.51%) Service Delivery
4 640 (16.67%) Project Management
5 515 (13.41%) Agile Software Development
6 511 (13.31%) ITIL V3
7 508 (13.23%) Change Management
8 507 (13.20%) Incident Management
9 433 (11.28%) Problem Management
10 421 (10.96%) Continuous Improvement
11 393 (10.23%) Stakeholder Management
12 385 (10.03%) PRINCE2
13 274 (7.14%) Service Design
14 227 (5.91%) Configuration Management
15 208 (5.42%) Line Management
16 207 (5.39%) IT Strategy
17 197 (5.13%) Information Security
18 196 (5.10%) Presales
19 185 (4.82%) DevOps
20 183 (4.77%) Disaster Recovery
Programming Languages
1 357 (9.30%) SQL
2 193 (5.03%) JavaScript
3 171 (4.45%) PowerShell
4 138 (3.59%) C#
5 133 (3.46%) Java
6 103 (2.68%) C
7 52 (1.35%) Python
8 49 (1.28%) T-SQL
9 48 (1.25%) PHP
10 45 (1.17%) Shell Script
11 30 (0.78%) Bash Shell
12 29 (0.76%) VBScript
13 28 (0.73%) Perl
14 25 (0.65%) PL/SQL
15 13 (0.34%) VBA
16 12 (0.31%) XPath
17 10 (0.26%) VB.NET
18 9 (0.23%) Ruby
18 9 (0.23%) VB
19 8 (0.21%) TypeScript
Qualifications
1 434 (11.30%) Degree
2 311 (8.10%) Security Cleared
3 298 (7.76%) ITIL Certification
4 193 (5.03%) Microsoft Certification
5 166 (4.32%) SC Cleared
6 164 (4.27%) Cisco Certification
7 124 (3.23%) MCSE
8 107 (2.79%) DV Cleared
9 106 (2.76%) CCNA
10 91 (2.37%) ISEB
10 91 (2.37%) MCP
11 90 (2.34%) PMP
12 89 (2.32%) CCNP
13 88 (2.29%) PMI Certification
14 86 (2.24%) ITIL Foundation Certificate
15 83 (2.16%) CISSP
16 56 (1.46%) CISM
17 53 (1.38%) MCSA
18 44 (1.15%) PRINCE2 Certification
19 42 (1.09%) ISTQB
Quality Assurance & Compliance
1 583 (15.18%) SLA
2 128 (3.33%) ISO/IEC 27001
3 121 (3.15%) QA
4 84 (2.19%) PCI DSS
5 51 (1.33%) COBIT
5 51 (1.33%) Sarbanes-Oxley
6 43 (1.12%) ISO 9001
6 43 (1.12%) PMO
7 28 (0.73%) Data Quality
8 21 (0.55%) Cyber Essentials
9 15 (0.39%) Cyber Essentials PLUS
10 14 (0.36%) RMADS
11 11 (0.29%) PMBOK
12 10 (0.26%) ISO/IEC 17799
13 9 (0.23%) ISO27002
14 8 (0.21%) ISO/IEC 20000
14 8 (0.21%) JSP 440
15 7 (0.18%) ISO22301
16 4 (0.10%) HMG Infosec
16 4 (0.10%) Solvency II
System Software
1 482 (12.55%) Active Directory
2 260 (6.77%) VMware Infrastructure
3 89 (2.32%) Hyper-V
4 60 (1.56%) vSphere
5 52 (1.35%) XenApp
6 49 (1.28%) Virtual Machines
7 39 (1.02%) VMware ESX
8 34 (0.89%) XenDesktop
9 31 (0.81%) Microsoft App-V
10 22 (0.57%) VMware ESXi
11 20 (0.52%) Virtual Desktop
12 13 (0.34%) Docker
12 13 (0.34%) Snort
13 12 (0.31%) vCloud
14 11 (0.29%) Terminal Server
15 8 (0.21%) NFS
15 8 (0.21%) Terminal Services
16 7 (0.18%) BlackBerry Internet Service
17 6 (0.16%) VMware Server
17 6 (0.16%) XenServer
Systems Management
1 168 (4.38%) SCCM
2 54 (1.41%) SCOM
3 37 (0.96%) Puppet
4 35 (0.91%) SCVMM
5 28 (0.73%) Tivoli
6 27 (0.70%) NetBackup
7 25 (0.65%) AirWatch
7 25 (0.65%) Nagios
8 23 (0.60%) Tivoli Storage Manager
9 20 (0.52%) Backup Exec
10 19 (0.49%) Microsoft Clustering
10 19 (0.49%) Opscode Chef
11 18 (0.47%) SCOrch
12 16 (0.42%) Microsoft Data Protection Manager
13 15 (0.39%) vCenter Server
14 14 (0.36%) Perfmon
15 12 (0.31%) WSUS
16 10 (0.26%) BladeLogic
16 10 (0.26%) DameWare
16 10 (0.26%) Systems Management Server (SMS)
Vendors
1 799 (20.81%) Microsoft
2 361 (9.40%) VMware
3 357 (9.30%) Cisco
4 313 (8.15%) ServiceNow
5 293 (7.63%) Citrix
6 179 (4.66%) Oracle
7 167 (4.35%) HP
8 141 (3.67%) SAP
9 124 (3.23%) Remedy
10 122 (3.18%) Juniper
11 118 (3.07%) NetApp
12 87 (2.27%) IBM
13 77 (2.01%) BMC
14 74 (1.93%) CheckPoint
15 72 (1.88%) EMC
16 64 (1.67%) Apple
17 52 (1.35%) Red Hat
18 41 (1.07%) Atlassian
19 36 (0.94%) Palo Alto
20 35 (0.91%) Salesforce.com
Plymouth, Devon
EasyWebRecruitment.com
Salary: £23,437
Posted: 4 hours ago
North West London
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + KPI related bonus + Exc
Posted: 4 hours ago
London
Leidos
Posted: 4 hours ago
Fareham, Hampshire
Leidos
Posted: 6 hours ago
Hull, North Humberside
Harvey Nash plc
Salary: £21000 - £24500 per annum
Posted: 2 hours ago
Leeds, West Yorkshire
Harvey Nash plc
Posted: 4 hours ago
Surrey
Logic Engagements Ltd
Salary: £55000 - £60000 per annum + Benefits
Posted: 5 hours ago
London
Automation Logic
Salary: Competitive
Posted: 3 hours ago
Manchester, Lancashire
FT Select
Salary: From £30,000 to £35,000 per annum
Posted: 1 hour ago
London
PwC
Salary: Market related
Posted: 2 hours ago
East London
BGC Partners
Salary: Discretionary bonus and benefits
Posted: 3 hours ago
Winchester, Hampshire
Spring Technology
Salary: Annual Bonus + Benefits
Posted: 4 hours ago
South West London
Go IT Recruitment Ltd
Salary: From £30,000 to £45,000 per annum + excellent benefits & training
Posted: 3 hours ago
Hull, North Humberside
Harvey Nash plc
Salary: £18000 - £20000 per annum
Posted: 21 hours ago
London
Stanford Associates
Salary: From £45,000 to £55,000 per annum + excellent bonus and extensive bene
Posted: 2 hours ago
City, London
Spencer Rose
Salary: From £70,000 to £80,000 per annum
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Posted: 23 hours ago
Poole, Dorset
McGregor Boyall
Salary: £40 - £55 per annum + pacakage
Posted: 20 hours ago
Feltham, Middlesex
Raytheon Systems Ltd
Posted: 1 hour ago
Basingstoke, Hampshire
IntaPeople
Salary: £35000 - £40000 per annum
Posted: Yesterday
York, North Yorkshire
Spring Technology
Posted: 27 minutes ago
Chelmsford, Essex
Ashdown IT
Salary: £50000 - £60000 per annum
Posted: 21 hours ago
Manchester, Lancashire
Ashdown IT
Salary: £50000 - £60000 per annum
Posted: 21 hours ago
New Malden, Surrey
Senitor Associates
Salary: £30000 - £38000 per annum + benefits
Posted: Yesterday
London
Plan-Net
Salary: Competitive rate
Posted: Yesterday
Basingstoke, Hampshire
Latcom Ltd
Salary: From £40,000 to £40,000 per annum + Bonus + Good Benefits
Posted: Yesterday
South West London
Go IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + excellent benefits & training
Posted: 3 hours ago
Leeds, West Yorkshire
Spring Technology
Posted: 22 hours ago
London
Net Talent
Posted: 3 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: Yesterday