The median annual salary for a Service Analyst was £27,500 in advertised job vacancies in England during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Analyst
UK / England
Rank 253 234 236
Rank change year-on-year -19 +2  
Permanent jobs requiring a Service Analyst 1040 1431 1391
As % of all permanent IT jobs advertised in England 1.32% 1.48% 1.40%
As % of the Job Titles category 1.37% 1.53% 1.44%
Number of salaries quoted 863 1220 1198
Median salary £27,500 £28,000 £26,000
Median salary % change year-on-year -1.78% +7.69%  
90% offered a salary of more than £19,500 £19,500 £19,500
10% offered a salary of more than £50,000 £52,500 £51,000
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 75889 93457 96279
As % of all permanent IT job vacancies advertised in England 96.26% 96.43% 96.65%
Number of salaries quoted 63471 79007 79398
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in England.

Salary trend for Service Analyst in England

Service Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Service Analyst in England over the 3 months to 26 March 2017.

Salary histogram for Service Analyst in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 397 £32,500 -1.51% 27
South East -3 237 £24,500 -10.90% 24
Yorkshire -10 94 £22,500 -4.25% 10
East of England +27 80 £30,000 - 9
South West +12 68 £25,000 +11.11% 7
North West -41 64 £22,500 -18.18% 7
West Midlands 0 56 £20,000 -11.11% 10
East Midlands -25 33 £21,000 -12.50% 4
North East +1 11 £19,500 -2.50% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 March 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Analyst in the job title.

1 970 (47.88%) Windows
2 795 (39.24%) ITIL
3 782 (38.60%) Microsoft
4 746 (36.82%) Active Directory
5 682 (33.66%) MS Office
6 644 (31.79%) Finance
7 527 (26.01%) Windows 7
8 518 (25.57%) MS Excel
9 405 (19.99%) SLA
10 333 (16.44%) Citrix
11 288 (14.22%) Service Management
12 271 (13.38%) MS Exchange
13 214 (10.56%) Windows Server
14 165 (8.14%) Service Delivery
15 164 (8.09%) Degree
16 158 (7.80%) Legal
17 157 (7.75%) Incident Management
18 154 (7.60%) Banking
19 150 (7.40%) Law
19 150 (7.40%) SQL
20 147 (7.26%) VPN
20 147 (7.26%) Analytical Skills
21 133 (6.56%) Cisco
22 129 (6.37%) Blackberry
23 128 (6.32%) ITSM
23 128 (6.32%) Agile Software Development
23 128 (6.32%) Windows 8
24 127 (6.27%) Business Analysis
25 119 (5.87%) Windows 10
26 116 (5.73%) Office 365

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 271 (13.38%) MS Exchange
2 77 (3.80%) Exchange Server 2007
2 77 (3.80%) Exchange Server 2010
3 72 (3.55%) SharePoint
4 54 (2.67%) Blackberry Enterprise Server
5 33 (1.63%) Skype for Business
6 21 (1.04%) Exchange Server 2013
7 14 (0.69%) IBM Notes
8 11 (0.54%) Confluence
9 9 (0.44%) SharePoint 2010
10 8 (0.39%) Exchange Server 2003
11 5 (0.25%) BizTalk Server
11 5 (0.25%) JBoss
12 3 (0.15%) CMS
12 3 (0.15%) IIS
12 3 (0.15%) TPMS
13 2 (0.099%) Apache
13 2 (0.099%) GlassFish
13 2 (0.099%) Oracle Workflow
13 2 (0.099%) Tomcat
Applications
1 682 (33.66%) MS Office
2 518 (25.57%) MS Excel
3 54 (2.67%) MS PowerPoint
4 25 (1.23%) MS Visio
5 22 (1.09%) MS Project
6 20 (0.99%) Spreadsheet
7 4 (0.20%) Adobe Creative Suite
8 1 (0.049%) Acrobat
8 1 (0.049%) InfoPath
Business Applications
1 18 (0.89%) SAP Oil and Gas
2 7 (0.35%) Dynamics CRM
3 5 (0.25%) Eikon
4 4 (0.20%) Dynamics AX
4 4 (0.20%) NetSuite
4 4 (0.20%) PeopleSoft HRMS
4 4 (0.20%) Remedy ITSM
4 4 (0.20%) Workfront
5 3 (0.15%) JDE OneWorld
5 3 (0.15%) Loan IQ
6 2 (0.099%) Dynamics NAV
6 2 (0.099%) thinkFolio
7 1 (0.049%) Dynamics GP
7 1 (0.049%) FINCAD Analytics
7 1 (0.049%) Maximo
7 1 (0.049%) Oracle BPM
7 1 (0.049%) Oracle ERP
7 1 (0.049%) Oracle Payroll
7 1 (0.049%) Summit
7 1 (0.049%) Visualfiles
Cloud Services
1 116 (5.73%) Office 365
2 22 (1.09%) Mimecast
3 12 (0.59%) Microsoft Azure
4 9 (0.44%) SaaS
5 6 (0.30%) Cloud Computing
6 5 (0.25%) Amazon AWS
7 2 (0.099%) OneDrive
8 1 (0.049%) G Suite
8 1 (0.049%) IaaS
8 1 (0.049%) OpenShift
8 1 (0.049%) Virtual Private Cloud
Communications & Networking
1 147 (7.26%) VPN
2 99 (4.89%) TCP/IP
3 80 (3.95%) LAN
4 79 (3.90%) WAN
5 69 (3.41%) DNS
6 60 (2.96%) DHCP
7 50 (2.47%) VoIP
8 45 (2.22%) Internet
9 34 (1.68%) Remote Desktop
10 29 (1.43%) Firewall
10 29 (1.43%) Wi-Fi
11 22 (1.09%) Skype
12 11 (0.54%) LDAP
12 11 (0.54%) SAN
13 10 (0.49%) Network Security
13 10 (0.49%) Wireless
14 9 (0.44%) Intranet
14 9 (0.44%) PABX
14 9 (0.44%) VLAN
15 6 (0.30%) SMTP
Database & Business Intelligence
1 39 (1.92%) SQL Server
2 18 (0.89%) Relational Database
3 12 (0.59%) MS Access
3 12 (0.59%) SQL Server Reporting Services
4 8 (0.39%) BusinessObjects
5 7 (0.35%) Data Warehouse
6 6 (0.30%) Big Data
7 5 (0.25%) Crystal Reports
8 4 (0.20%) BusinessObjects Business Intelligence
8 4 (0.20%) Oracle BI EE
8 4 (0.20%) Oracle Reports
8 4 (0.20%) SQL Server Integration Services
9 3 (0.15%) SQL Server 2012
10 2 (0.099%) Power BI
11 1 (0.049%) Base SAS
11 1 (0.049%) Data Mining
11 1 (0.049%) Oracle Database
11 1 (0.049%) Oracle Discoverer
11 1 (0.049%) SQL Server 2008
11 1 (0.049%) SQL Server Analysis Services
Development Applications
1 43 (2.12%) JIRA
2 18 (0.89%) Selenium
3 13 (0.64%) SoapUI
4 9 (0.44%) JUnit
5 7 (0.35%) Jenkins
5 7 (0.35%) NUnit
5 7 (0.35%) SpecFlow
5 7 (0.35%) Team Foundation Server
5 7 (0.35%) TestNG
6 6 (0.30%) Cucumber
7 4 (0.20%) Grunt
7 4 (0.20%) gulp
7 4 (0.20%) jspm
7 4 (0.20%) TeamCity
8 3 (0.15%) Selenium IDE
9 2 (0.099%) Bugzilla
9 2 (0.099%) HP UFT
10 1 (0.049%) Firebug
10 1 (0.049%) RequisitePro
10 1 (0.049%) Visual Studio Team System
General
1 644 (31.79%) Finance
2 158 (7.80%) Legal
3 154 (7.60%) Banking
4 150 (7.40%) Law
5 66 (3.26%) Telecoms
6 57 (2.81%) Retail
7 54 (2.67%) Marketing
8 53 (2.62%) Back Office
9 41 (2.02%) German Language
10 32 (1.58%) Manufacturing
11 26 (1.28%) Front Office
11 26 (1.28%) Investment Banking
12 24 (1.18%) French Language
13 22 (1.09%) Publishing
14 19 (0.94%) Spanish Language
15 18 (0.89%) Electronics
16 16 (0.79%) Billing
17 15 (0.74%) Financial Institution
18 10 (0.49%) Advertising
19 7 (0.35%) Automotive
Libraries, Frameworks & Software Standards
1 28 (1.38%) .NET
2 19 (0.94%) HTML
3 17 (0.84%) Web Services
4 15 (0.74%) ASP.NET
5 12 (0.59%) CSS
5 12 (0.59%) HTML5
5 12 (0.59%) REST
6 10 (0.49%) CSS3
7 9 (0.44%) ASP.NET Web API
7 9 (0.44%) XML
8 8 (0.39%) jQuery
9 6 (0.30%) AngularJS
10 5 (0.25%) Software Packaging
11 4 (0.20%) .NET Framework
11 4 (0.20%) Entity Framework
12 3 (0.15%) Middleware
12 3 (0.15%) Oracle Fusion
12 3 (0.15%) SOAP
12 3 (0.15%) XSD
12 3 (0.15%) XSLT
Miscellaneous
1 147 (7.26%) Analytical Skills
2 129 (6.37%) Blackberry
3 57 (2.81%) Management Information System
4 54 (2.67%) iPhone
5 34 (1.68%) iPad
5 34 (1.68%) Video Conferencing
6 28 (1.38%) User Experience
7 25 (1.23%) Computer Science
7 25 (1.23%) Smartphone
8 24 (1.18%) Fintech
9 21 (1.04%) Data Centre
10 18 (0.89%) Client/Server
11 15 (0.74%) Virtual Team
12 14 (0.69%) Fat Client
12 14 (0.69%) Foreign Exchange (FX)
12 14 (0.69%) Thin Client
13 12 (0.59%) Chip and PIN
13 12 (0.59%) Fixed Income
14 10 (0.49%) BYOD
14 10 (0.49%) Enterprise Software
Operating Systems
1 970 (47.88%) Windows
2 527 (26.01%) Windows 7
3 214 (10.56%) Windows Server
4 128 (6.32%) Windows 8
5 119 (5.87%) Windows 10
6 87 (4.29%) Windows Server 2008
7 72 (3.55%) Windows Server 2012
8 64 (3.16%) Windows XP
9 54 (2.67%) Linux
10 45 (2.22%) Android
11 31 (1.53%) Unix
12 28 (1.38%) Mac OS X
12 28 (1.38%) Windows Server 2003
13 27 (1.33%) Apple iOS
14 12 (0.59%) Mac OS
15 7 (0.35%) Windows Vista
16 6 (0.30%) Windows Phone
17 5 (0.25%) AIX
17 5 (0.25%) Solaris
18 3 (0.15%) Windows NT
Processes & Methodologies
1 795 (39.24%) ITIL
2 288 (14.22%) Service Management
3 165 (8.14%) Service Delivery
4 157 (7.75%) Incident Management
5 128 (6.32%) Agile Software Development
5 128 (6.32%) ITSM
6 127 (6.27%) Business Analysis
7 110 (5.43%) ITIL V3
8 103 (5.08%) Project Management
9 95 (4.69%) Problem Management
10 77 (3.80%) Change Management
10 77 (3.80%) Ticket Management
11 71 (3.50%) Asset Management
12 69 (3.41%) Stakeholder Management
13 65 (3.21%) Time Management
14 61 (3.01%) SDLC
15 52 (2.57%) Continuous Improvement
16 43 (2.12%) Document Management
17 42 (2.07%) Business Intelligence
18 41 (2.02%) PRINCE2
Programming Languages
1 150 (7.40%) SQL
2 37 (1.83%) C#
3 31 (1.53%) C
4 24 (1.18%) Java
5 15 (0.74%) VBA
6 14 (0.69%) Python
7 13 (0.64%) PowerShell
8 11 (0.54%) C++
9 10 (0.49%) JavaScript
10 8 (0.39%) PL/SQL
11 5 (0.25%) T-SQL
12 4 (0.20%) VB
13 3 (0.15%) R
13 3 (0.15%) Tcl
13 3 (0.15%) XPath
14 1 (0.049%) MATLAB
14 1 (0.049%) Perl
14 1 (0.049%) Shell Script
Qualifications
1 164 (8.09%) Degree
2 99 (4.89%) Microsoft Certification
3 91 (4.49%) ITIL Certification
4 49 (2.42%) ISEB
5 47 (2.32%) Security Cleared
6 43 (2.12%) MCP
7 36 (1.78%) MCSE
8 32 (1.58%) SC Cleared
9 28 (1.38%) MOS
10 25 (1.23%) Cisco Certification
10 25 (1.23%) ISTQB
10 25 (1.23%) MCSA
11 23 (1.14%) MCDST
12 19 (0.94%) CCNA
13 18 (0.89%) ITIL Foundation Certificate
14 17 (0.84%) MCITP
15 12 (0.59%) A+ Certification
16 11 (0.54%) HND
17 10 (0.49%) DBS Check
17 10 (0.49%) DV Cleared
Quality Assurance & Compliance
1 405 (19.99%) SLA
2 48 (2.37%) QA
3 36 (1.78%) PMO
4 17 (0.84%) Sarbanes-Oxley
5 13 (0.64%) Data Quality
6 10 (0.49%) ISO 9001
7 8 (0.39%) ISO/IEC 27001
8 4 (0.20%) MiFID
9 3 (0.15%) EMIR
9 3 (0.15%) SEPA
10 2 (0.099%) COBIT
10 2 (0.099%) Dodd-Frank
10 2 (0.099%) PMBOK
11 1 (0.049%) 21 CFR Part 11
11 1 (0.049%) GAMP
11 1 (0.049%) ISO22301
System Software
1 746 (36.82%) Active Directory
2 59 (2.91%) XenApp
3 44 (2.17%) VMware Infrastructure
4 29 (1.43%) Hyper-V
5 25 (1.23%) XenDesktop
6 15 (0.74%) Virtual Servers
7 8 (0.39%) Microsoft App-V
7 8 (0.39%) Terminal Services
8 7 (0.35%) BlackBerry Internet Service
9 5 (0.25%) IMail Server
9 5 (0.25%) vSphere
10 4 (0.20%) KVM
11 3 (0.15%) RACF
12 2 (0.099%) Terminal Server
12 2 (0.099%) UAG
12 2 (0.099%) VMware Server
12 2 (0.099%) VMware Workstation
13 1 (0.049%) Docker
13 1 (0.049%) vCloud
13 1 (0.049%) Virtual Machines
Systems Management
1 87 (4.29%) SCCM
2 11 (0.54%) AirWatch
3 10 (0.49%) SCOM
4 9 (0.44%) XenMobile
5 8 (0.39%) RSA Archer
5 8 (0.39%) SCOrch
5 8 (0.39%) Systems Management Server (SMS)
6 6 (0.30%) DameWare
7 5 (0.25%) Backup Exec
7 5 (0.25%) Nagios
7 5 (0.25%) ServiceCenter
8 4 (0.20%) HP Quality Center
9 3 (0.15%) FortiGate
9 3 (0.15%) OpenView
9 3 (0.15%) OVSD
10 2 (0.099%) Microsoft Data Protection Manager
10 2 (0.099%) Opsview
10 2 (0.099%) WSUS
11 1 (0.049%) Jamf Pro
11 1 (0.049%) vRealize
Vendors
1 782 (38.60%) Microsoft
2 333 (16.44%) Citrix
3 133 (6.56%) Cisco
4 93 (4.59%) VMware
5 59 (2.91%) iManage
6 53 (2.62%) Apple
6 53 (2.62%) SAP
7 52 (2.57%) ServiceNow
8 45 (2.22%) Remedy
9 44 (2.17%) HP
10 36 (1.78%) Bomgar
11 33 (1.63%) LANDesk
12 31 (1.53%) Oracle
13 27 (1.33%) Mitel
14 21 (1.04%) Avaya
14 21 (1.04%) Bloomberg
15 20 (0.99%) Reuters
16 19 (0.94%) Symantec
17 17 (0.84%) Dell
17 17 (0.84%) IBM
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: Yesterday
Reading, Berkshire
Colston Consulting
Salary: £24000 - £26000 per annum, Benefits Benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £25000 per annum + Excellent Benefits
Posted: 2 days ago
West London
CPS Group UK
Salary: £28000 - £30000 per annum + competitive bonus package
Posted: Yesterday
Kent
Aesica Pharmaceuticals
Salary: Competitive
Posted: 2 days ago
Brighouse, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £20000 per annum
Posted: Yesterday
Alderley Edge, Cheshire
Hiring People
Salary: Competitive salary
Posted: Yesterday
Cambridge, Cambridgeshire
Tec Partners
Salary: £20000.00 - £26000.00 per annum
Posted: 3 days ago
London
Spencer Rose
Salary: Up to £25,000 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Unspecified Competitive rate
Posted: 2 days ago
Bristol, Avon
Harvey Nash plc
Salary: £25000 - £27000 per annum
Posted: 3 days ago
London
Marcus Donald People
Salary: £30000 - £35000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: Yesterday
Farnham, Surrey
Redrock Consulting Ltd
Salary: £16000 - £28000 per annum + training, progression
Posted: 4 days ago
London
Plan-net
Salary: Unspecified Competitive rate
Posted: 3 days ago
Castleford, West Yorkshire
Davanti Solutions
Salary: From £15,000 to £16,000 per annum
Posted: 4 days ago
City, London
Premier IT
Salary: £24000 - £30000 per annum
Posted: 2 days ago
Sandy, Bedfordshire
Harvey Nash plc
Salary: £35000 - £45000 per annum
Posted: 2 days ago
Burton-On-Trent, Staffordshire
ReThink Recruitment
Salary: £22000.00 - £24000.00 per annum + benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 3 days ago
Farnham, Surrey
Redrock Consulting Ltd
Salary: £24000 - £30000 per annum + Training, Progression
Posted: 4 days ago
Knaresborough, North Yorkshire
Senitor Associates
Salary: £23000 - £30000 per annum
Posted: 2 days ago
Coventry, West Midlands (County)
QUANTICA
Salary: £19000 per annum + benefits
Posted: Yesterday
Bournemouth, Dorset
Team Jobs
Salary: From £22,000 to £22,000 per annum 25days hols,pension,private medical
Posted: 4 days ago
Bristol, Avon
Bluetownonline
Posted: 2 days ago
Wilmslow, Cheshire
Sanderson
Salary: £18000 - £21000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Mortimer Spinks
Posted: 3 days ago
Central London / West End
AWD Recruitment
Salary: £18,000 - £22,000 per annum + Benefits
Posted: Yesterday
Peterborough, Cambridgeshire
comparethemarket.com
Salary: Up to £30,000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 3 days ago