The median annual salary for a Service Analyst was £27,500 in advertised job vacancies in England during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
UK / England
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 286 241 258
Rank change year-on-year -45 +17  
Permanent jobs requiring a Service Analyst 948 1303 1330
As % of all permanent IT jobs advertised in England 1.14% 1.43% 1.28%
As % of the Job Titles category 1.19% 1.48% 1.33%
Number of salaries quoted 702 1130 1139
Median salary £27,500 £26,500 £28,000
Median salary % change year-on-year +3.77% -5.35%  
90% offered a salary of more than £19,000 £19,500 £20,000
10% offered a salary of more than £50,000 £45,000 £52,500
UK excluding London median salary £23,500 £24,500 £24,600
% change year-on-year -4.08% -0.40%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 79492 88017 100281
As % of all permanent IT job vacancies advertised in England 95.99% 96.53% 96.63%
Number of salaries quoted 65375 75047 83568
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in England.

Salary trend for Service Analyst in England

Service Analyst
Salary Histogram in England

The salary distribution of IT jobs citing Service Analyst in England over the 3 months to 25 June 2017.

Salary histogram for Service Analyst in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -48 406 £32,500 +8.33% 27
South East +42 246 £23,500 -6.00% 22
North West -22 70 £22,000 +2.32% 3
Yorkshire -30 66 £22,625 +2.84% 20
South West +12 58 £25,500 +2.00% 5
East of England -39 41 £27,500 +25.00% 5
West Midlands -56 29 £22,750 -9.00% 6
North East +22 19 £20,000 -27.27% 3
East Midlands -33 13 £22,000 -8.33% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 25 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Analyst in the job title.

1 965 (47.99%) Windows
2 761 (37.84%) Microsoft
3 739 (36.75%) ITIL
4 729 (36.25%) Active Directory
5 698 (34.71%) Finance
6 644 (32.02%) Microsoft Office
7 453 (22.53%) Windows 7
8 393 (19.54%) SLA
9 382 (19.00%) Citrix
10 277 (13.77%) MS Exchange
11 248 (12.33%) Service Management
12 223 (11.09%) Windows Server
13 193 (9.60%) Office 365
14 181 (9.00%) VPN
15 179 (8.90%) Degree
16 178 (8.85%) Banking
17 177 (8.80%) SQL
18 167 (8.30%) Agile Software Development
19 161 (8.01%) Analytical Skills
20 158 (7.86%) Service Delivery
21 143 (7.11%) Legal
22 140 (6.96%) Microsoft Certification
23 139 (6.91%) Microsoft Excel
24 138 (6.86%) Incident Management
25 136 (6.76%) Business Analysis
26 129 (6.41%) Windows 8
27 128 (6.36%) TCP/IP
28 113 (5.62%) Retail
29 112 (5.57%) DNS
30 103 (5.12%) VMware

Service Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 277 (13.77%) MS Exchange
2 69 (3.43%) Exchange Server 2010
3 65 (3.23%) Exchange Server 2007
4 62 (3.08%) Blackberry Enterprise Server
5 51 (2.54%) SharePoint
6 38 (1.89%) Skype for Business
7 26 (1.29%) Exchange Server 2013
8 24 (1.19%) IBM Notes
9 9 (0.45%) Tomcat
10 7 (0.35%) BizTalk Server
10 7 (0.35%) IIS
11 6 (0.30%) Exchange Server 2003
11 6 (0.30%) JBoss
11 6 (0.30%) WebLogic
12 5 (0.25%) Apache
12 5 (0.25%) Confluence
12 5 (0.25%) WebSphere
13 4 (0.20%) GlassFish
13 4 (0.20%) SharePoint 2010
14 3 (0.15%) TPMS
Applications
1 644 (32.02%) Microsoft Office
2 139 (6.91%) Microsoft Excel
3 53 (2.64%) Microsoft PowerPoint
4 37 (1.84%) MS Visio
5 14 (0.70%) Spreadsheet
6 9 (0.45%) Microsoft Project
7 2 (0.099%) Vectorworks
8 1 (0.050%) Acrobat
8 1 (0.050%) Adobe Creative Suite
Business Applications
1 11 (0.55%) SAP Oil and Gas
2 4 (0.20%) ION MarketView
3 3 (0.15%) Dynamics CRM
3 3 (0.15%) JDE OneWorld
3 3 (0.15%) Remedy ITSM
4 2 (0.099%) assyst
4 2 (0.099%) BASE24
4 2 (0.099%) Dynamics NAV
4 2 (0.099%) thinkFolio
4 2 (0.099%) Workfront
5 1 (0.050%) Dynamics AX
5 1 (0.050%) Eikon
5 1 (0.050%) Loan IQ
5 1 (0.050%) Oracle Payroll
5 1 (0.050%) Summit
5 1 (0.050%) Visualfiles
5 1 (0.050%) WebTrends
Cloud Services
1 193 (9.60%) Office 365
2 33 (1.64%) Microsoft Azure
3 18 (0.90%) Amazon AWS
4 15 (0.75%) SaaS
5 12 (0.60%) Mimecast
6 8 (0.40%) Cloud Computing
7 4 (0.20%) Azure Active Directory
7 4 (0.20%) OpenShift
7 4 (0.20%) PaaS
8 3 (0.15%) BrowserStack
8 3 (0.15%) IaaS
9 2 (0.099%) OneDrive
10 1 (0.050%) Adobe Creative Cloud
10 1 (0.050%) G Suite
10 1 (0.050%) Virtual Private Cloud
Communications & Networking
1 181 (9.00%) VPN
2 128 (6.36%) TCP/IP
3 112 (5.57%) DNS
4 99 (4.92%) WAN
5 98 (4.87%) LAN
6 88 (4.38%) DHCP
7 51 (2.54%) VoIP
8 47 (2.34%) Firewall
9 45 (2.24%) Internet
10 28 (1.39%) Skype
11 27 (1.34%) Remote Desktop
12 26 (1.29%) Wi-Fi
13 15 (0.75%) Network Security
14 14 (0.70%) PBX
15 13 (0.65%) Multicast
15 13 (0.65%) Unicast
15 13 (0.65%) VLAN
16 8 (0.40%) IP Telephony
16 8 (0.40%) SAN
16 8 (0.40%) Wireless
Database & Business Intelligence
1 65 (3.23%) SQL Server
2 20 (0.99%) SQL Server Reporting Services
3 18 (0.90%) Relational Database
4 14 (0.70%) Data Warehouse
5 13 (0.65%) BusinessObjects
6 11 (0.55%) SQL Server Integration Services
7 9 (0.45%) MS Access
8 8 (0.40%) Big Data
8 8 (0.40%) Crystal Reports
9 6 (0.30%) Data Mining
10 3 (0.15%) Oracle Reports
10 3 (0.15%) SQL Server 2008
11 2 (0.099%) Oracle BI EE
11 2 (0.099%) SQL Server 2012
11 2 (0.099%) SQL Server 2016
11 2 (0.099%) SQL Server Analysis Services
12 1 (0.050%) Base SAS
12 1 (0.050%) Blockchain
12 1 (0.050%) Geospatial Data
12 1 (0.050%) QlikView
Development Applications
1 42 (2.09%) JIRA
2 23 (1.14%) Selenium
3 14 (0.70%) SoapUI
3 14 (0.70%) Team Foundation Server
4 8 (0.40%) Jenkins
5 7 (0.35%) Cucumber
5 7 (0.35%) JUnit
6 5 (0.25%) NUnit
7 4 (0.20%) TestNG
8 3 (0.15%) Bugzilla
9 2 (0.099%) RequisitePro
10 1 (0.050%) FitNesse
10 1 (0.050%) JMeter
10 1 (0.050%) Maven
10 1 (0.050%) Octopus Deploy
10 1 (0.050%) Protractor
10 1 (0.050%) Rational Rose
10 1 (0.050%) TeamCity
10 1 (0.050%) Visual Studio Team System
10 1 (0.050%) WebDriver
General
1 698 (34.71%) Finance
2 178 (8.85%) Banking
3 143 (7.11%) Legal
4 113 (5.62%) Retail
5 95 (4.72%) Law
6 87 (4.33%) Back Office
7 59 (2.93%) Investment Banking
8 47 (2.34%) Retail Banking
9 44 (2.19%) Telecoms
10 34 (1.69%) Marketing
11 25 (1.24%) German Language
12 24 (1.19%) Front Office
12 24 (1.19%) Manufacturing
12 24 (1.19%) Publishing
13 21 (1.04%) Financial Institution
14 15 (0.75%) French Language
15 14 (0.70%) Billing
15 14 (0.70%) Spanish Language
16 13 (0.65%) Electronics
17 8 (0.40%) Advertising
Libraries, Frameworks & Software Standards
1 43 (2.14%) .NET
2 25 (1.24%) REST
3 16 (0.80%) ASP.NET
3 16 (0.80%) jQuery
4 14 (0.70%) Web Services
5 13 (0.65%) XML
6 10 (0.50%) HTML
7 8 (0.40%) HTML5
8 7 (0.35%) CSS
8 7 (0.35%) J2EE
9 6 (0.30%) AngularJS
9 6 (0.30%) Middleware
9 6 (0.30%) SOAP
10 5 (0.25%) ASP.NET Web API
10 5 (0.25%) CSS3
11 4 (0.20%) COM
11 4 (0.20%) JSON
11 4 (0.20%) Oracle Fusion
12 3 (0.15%) FIX Protocol
13 2 (0.099%) EDI
Miscellaneous
1 161 (8.01%) Analytical Skills
2 97 (4.82%) Blackberry
3 58 (2.88%) Management Information System
4 44 (2.19%) Driving Licence
5 42 (2.09%) Computer Science
6 32 (1.59%) User Experience
6 32 (1.59%) Video Conferencing
7 31 (1.54%) Client/Server
8 30 (1.49%) Derivative
8 30 (1.49%) Equities
9 29 (1.44%) iPhone
10 24 (1.19%) Fintech
11 23 (1.14%) Data Centre
12 21 (1.04%) iPad
13 17 (0.85%) Smartphone
14 16 (0.80%) Fat Client
14 16 (0.80%) Thin Client
15 15 (0.75%) Fixed Income
16 13 (0.65%) Foreign Exchange (FX)
17 11 (0.55%) Virtual Team
Operating Systems
1 965 (47.99%) Windows
2 453 (22.53%) Windows 7
3 223 (11.09%) Windows Server
4 129 (6.41%) Windows 8
5 99 (4.92%) Windows Server 2008
5 99 (4.92%) Windows Server 2012
6 94 (4.67%) Windows 10
7 57 (2.83%) Windows XP
8 56 (2.78%) Unix
9 43 (2.14%) Linux
10 35 (1.74%) Mac OS X
11 31 (1.54%) Android
12 30 (1.49%) Windows Server 2003
13 18 (0.90%) Apple iOS
14 14 (0.70%) Mac OS
15 7 (0.35%) Solaris
16 5 (0.25%) AIX
16 5 (0.25%) CentOS
16 5 (0.25%) Windows Phone
16 5 (0.25%) Windows Vista
Processes & Methodologies
1 739 (36.75%) ITIL
2 248 (12.33%) Service Management
3 167 (8.30%) Agile Software Development
4 158 (7.86%) Service Delivery
5 138 (6.86%) Incident Management
6 136 (6.76%) Business Analysis
7 101 (5.02%) Ticket Management
8 97 (4.82%) ITSM
9 94 (4.67%) Project Management
10 92 (4.57%) Asset Management
11 89 (4.43%) Problem Management
12 88 (4.38%) Change Management
13 86 (4.28%) Wealth Management
14 84 (4.18%) ITIL V3
15 67 (3.33%) Stakeholder Management
16 60 (2.98%) Scrum
17 56 (2.78%) SDLC
18 53 (2.64%) User Acceptance Testing
19 48 (2.39%) Continuous Improvement
20 46 (2.29%) Test Automation
Programming Languages
1 177 (8.80%) SQL
2 49 (2.44%) C#
3 34 (1.69%) Java
4 27 (1.34%) Python
5 19 (0.94%) C++
5 19 (0.94%) T-SQL
6 18 (0.90%) C
7 13 (0.65%) Tcl
8 11 (0.55%) VBA
9 8 (0.40%) PL/SQL
10 7 (0.35%) Perl
10 7 (0.35%) R
11 6 (0.30%) PowerShell
12 3 (0.15%) Bash Shell
12 3 (0.15%) Shell Script
12 3 (0.15%) VB
12 3 (0.15%) VBScript
13 1 (0.050%) JavaScript
13 1 (0.050%) XPath
Qualifications
1 179 (8.90%) Degree
2 140 (6.96%) Microsoft Certification
3 88 (4.38%) ITIL Certification
4 80 (3.98%) MCP
5 51 (2.54%) ISEB
6 50 (2.49%) Security Cleared
7 43 (2.14%) MCDST
8 42 (2.09%) MCSE
9 38 (1.89%) SC Cleared
10 32 (1.59%) A+ Certification
11 29 (1.44%) MCITP
12 26 (1.29%) Computer Science Degree
12 26 (1.29%) HND
13 23 (1.14%) ISTQB
14 22 (1.09%) Cisco Certification
15 21 (1.04%) CCNA
16 20 (0.99%) MCSA
17 19 (0.94%) MOS
18 16 (0.80%) GNVQ
19 15 (0.75%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 393 (19.54%) SLA
2 75 (3.73%) QA
3 28 (1.39%) PMO
4 14 (0.70%) MiFID
5 11 (0.55%) Dodd-Frank
5 11 (0.55%) ISO/IEC 20000
6 8 (0.40%) Data Quality
6 8 (0.40%) Sarbanes-Oxley
7 7 (0.35%) ISO/IEC 27001
8 5 (0.25%) BS25999
9 4 (0.20%) ISO 9001
10 3 (0.15%) PMBOK
11 2 (0.099%) EMIR
11 2 (0.099%) SEPA
12 1 (0.050%) 21 CFR Part 11
12 1 (0.050%) GAMP
12 1 (0.050%) ISO 20022
12 1 (0.050%) PCI DSS
System Software
1 729 (36.25%) Active Directory
2 60 (2.98%) XenApp
3 50 (2.49%) VMware Infrastructure
4 40 (1.99%) Hyper-V
5 12 (0.60%) XenDesktop
6 10 (0.50%) Terminal Services
6 10 (0.50%) Virtual Servers
7 9 (0.45%) VMware Workstation
8 7 (0.35%) Microsoft App-V
9 5 (0.25%) BlackBerry Internet Service
9 5 (0.25%) Citrix Presentation Server
9 5 (0.25%) vSphere
10 4 (0.20%) KVM
10 4 (0.20%) Microsoft Virtual Server
10 4 (0.20%) Virtual Desktop
11 3 (0.15%) VMware Server
12 2 (0.099%) Docker
12 2 (0.099%) RACF
12 2 (0.099%) Terminal Server
12 2 (0.099%) Virtual Machines
Systems Management
1 91 (4.53%) SCCM
2 10 (0.50%) Norton AntiVirus
2 10 (0.50%) Systems Management Server (SMS)
2 10 (0.50%) WSUS
3 8 (0.40%) SCOrch
4 7 (0.35%) HP Quality Center
4 7 (0.35%) SCOM
5 5 (0.25%) Control-M
5 5 (0.25%) Microsoft Data Protection Manager
6 4 (0.20%) DameWare
7 3 (0.15%) XenMobile
8 2 (0.099%) SCSM
8 2 (0.099%) ServiceCenter
9 1 (0.050%) Backup Exec
9 1 (0.050%) ITRS Geneos
9 1 (0.050%) MAILsweeper
9 1 (0.050%) McAfee ePO
9 1 (0.050%) Microsoft Intune
9 1 (0.050%) NetBackup
9 1 (0.050%) Netcool
Vendors
1 761 (37.84%) Microsoft
2 382 (19.00%) Citrix
3 103 (5.12%) VMware
4 90 (4.48%) Cisco
5 50 (2.49%) Apple
6 49 (2.44%) ServiceNow
7 39 (1.94%) HP
8 33 (1.64%) SAP
9 32 (1.59%) Remedy
10 30 (1.49%) iManage
10 30 (1.49%) Oracle
11 26 (1.29%) Bloomberg
12 25 (1.24%) Bomgar
12 25 (1.24%) LANDesk
13 24 (1.19%) Lotus
14 21 (1.04%) Google
15 18 (0.90%) Symantec
16 17 (0.85%) CheckPoint
17 16 (0.80%) Mitel
17 16 (0.80%) Sun
Maidstone, Kent
Oscar
Salary: £18000 - £24000 per annum + benefits
Posted: 19 hours ago
Coventry, West Midlands (County)
ReThink Recruitment
Salary: £19000 - £21000 per annum + Bonus + Benefits
Posted: 3 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 3 days ago
Basingstoke, Hampshire
Latcom Ltd
Salary: From £20,000 to £22,000 per annum + Bonus + Good Benefits
Posted: 2 days ago
Castleford, West Yorkshire
Davanti Solutions
Salary: From £15,000 to £16,000 per annum
Posted: 3 days ago
Bradford, West Yorkshire
Amsource Technology Ltd
Salary: From £35,000 to £37,000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Unspecified Competitive rate
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Competitive rate
Posted: 2 days ago
Leatherhead, Surrey
Ashdown IT
Salary: £19000 per annum
Posted: 3 days ago
London
Plan-Net
Salary: Competitive rate
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Plan-Net
Salary: Unspecified Competitive rate
Posted: 2 days ago
Peterborough, Cambridgeshire
Talent Spa
Salary: £25k - 35k per year
Posted: 2 days ago
London
Harvey Nash plc
Posted: 3 days ago
Birmingham, West Midlands (County)
ReThink Recruitment
Salary: £19670.00 per annum + On Call Allowance + Bens
Posted: 4 days ago
York, North Yorkshire
Online Resourcing
Salary: Competitive salary plus bonus and benefits
Posted: 2 days ago
Cheltenham, Gloucestershire
CPS Group UK
Salary: £17000 - £20000 per annum + Additional Benefits
Posted: 5 days ago
Pudsey, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £21000 per annum + Pension
Posted: 4 days ago
Bristol, Avon
Bluetownonline
Salary: Competitive
Posted: 2 days ago
Kent
Marcus Donald People
Salary: £25000 - £26000 per annum
Posted: 6 days ago
Sheffield, South Yorkshire
Capita Resourcing - IT Resourcing
Salary: £19000 - £20000.00 per annum
Posted: 6 days ago
Hull, North Humberside
Harvey Nash plc
Salary: £21000 - £24500 per annum
Posted: 6 days ago
City, London
Venturi
Salary: £33000 - £35000.00 per annum + bonus +Full bens
Posted: 3 days ago
Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £22,000 to £25,000 per annum
Posted: 3 days ago
York, North Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £20000 per annum + Shift Allowance
Posted: 5 days ago
Bournemouth, Dorset
Bluetownonline
Salary: £18000 - £20000 per annum + Bonus + Benefits
Posted: 2 days ago
London
Information Technology Services
Salary: £28k - 37k per year
Posted: 3 days ago
Manchester, Lancashire
Blue Octopus Recruitment LLP
Salary: Salary £20,124 plus benefits
Posted: 2 days ago
Solihull, West Midlands (County)
RecruitmentRevolution.com Limited
Salary: From £18,000 to £22,000 per annum Healthcare, Pension + Perks
Posted: 4 days ago
North West London
JP Boden & Co Ltd
Salary: Competitive salary with excellent benefits!
Posted: 11 days ago
Kidlington, Oxfordshire
Thames Valley Police
Salary: £23,466 per annum - dependant on skills & exp
Posted: 13 days ago