Period
to 21 November 2017

The median annual salary for a Desktop Support was £43,000 in advertised job vacancies in Glasgow during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
Scotland > Glasgow
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 135 134 147
Rank change year-on-year -1 +13 +5
Permanent jobs requiring a Desktop Support 13 3 12
As % of all permanent IT jobs advertised in Glasgow 0.56% 0.14% 0.47%
As % of the Job Titles category 0.59% 0.14% 0.49%
Number of salaries quoted 5 1 10
Glasgow median annual salary £43,000 £27,500 £32,500
Median salary % change year-on-year +56.36% -15.38% -
10th Percentile £35,250 £26,250 £29,750
90th Percentile £44,650 £28,750 £51,875
Scotland median annual salary £33,500 £29,500 £29,000
% change year-on-year +13.56% +1.72% -17.14%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 2216 2082 2463
% of permanent IT jobs with a recognized job title 95.72% 96.52% 95.76%
Number of salaries quoted 1410 1158 1589
Glasgow median annual salary £47,000 £42,000 £42,000
Median salary % change year-on-year +11.90% - +5.00%
10th Percentile £31,250 £27,750 £28,250
90th Percentile £66,375 £60,000 £60,000
Scotland median annual salary £42,500 £42,500 £42,500

Desktop Support
Job Vacancy Trend in Glasgow

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Desktop Support in Glasgow

Desktop Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Glasgow.

Salary trend for Desktop Support in Glasgow

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 21 November 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Desktop Support in the job title.

1 6 (46.15%) Software Licensing
2 5 (38.46%) ITIL
2 5 (38.46%) Security Cleared
3 4 (30.77%) Analytical Skills
3 4 (30.77%) Creative Problem-Solving
3 4 (30.77%) Microsoft
3 4 (30.77%) Active Directory
4 3 (23.08%) McAfee
4 3 (23.08%) Windows
4 3 (23.08%) AppSense
4 3 (23.08%) Service Management
4 3 (23.08%) Banking
4 3 (23.08%) McAfee ePO
5 2 (15.38%) VMware Infrastructure
5 2 (15.38%) Windows 7
5 2 (15.38%) VMware
6 1 (7.69%) Budgeting and Forecasting
6 1 (7.69%) Contract Management
6 1 (7.69%) Agile Software Development
6 1 (7.69%) ITIL V3
6 1 (7.69%) DevOps
6 1 (7.69%) Mentoring
6 1 (7.69%) SDLC
6 1 (7.69%) Windows 10
6 1 (7.69%) Remote Desktop
6 1 (7.69%) Security Management
6 1 (7.69%) Management Information System
6 1 (7.69%) Strategic Planning
6 1 (7.69%) MCTS
6 1 (7.69%) Degree

Desktop Support Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.69%) Microsoft Office
Communications & Networking
1 1 (7.69%) Broadband
1 1 (7.69%) Remote Desktop
1 1 (7.69%) TCP/IP
General
1 3 (23.08%) Banking
Miscellaneous
1 4 (30.77%) Analytical Skills
2 1 (7.69%) Management Information System
Operating Systems
1 3 (23.08%) Windows
2 2 (15.38%) Windows 7
3 1 (7.69%) Windows 10
Processes & Methodologies
1 6 (46.15%) Software Licensing
2 5 (38.46%) ITIL
3 4 (30.77%) Creative Problem-Solving
4 3 (23.08%) Service Management
5 1 (7.69%) Agile Software Development
5 1 (7.69%) Budgeting and Forecasting
5 1 (7.69%) Business Intelligence
5 1 (7.69%) Contract Management
5 1 (7.69%) DevOps
5 1 (7.69%) ITIL V3
5 1 (7.69%) Mentoring
5 1 (7.69%) Problem Management
5 1 (7.69%) SDLC
5 1 (7.69%) Security Management
5 1 (7.69%) Strategic Planning
5 1 (7.69%) Time Management
Qualifications
1 5 (38.46%) Security Cleared
2 1 (7.69%) Degree
2 1 (7.69%) MCSA
2 1 (7.69%) MCSE
2 1 (7.69%) MCTS
2 1 (7.69%) Microsoft Certification
2 1 (7.69%) SC Cleared
Quality Assurance & Compliance
1 1 (7.69%) QA
1 1 (7.69%) SLA
System Software
1 4 (30.77%) Active Directory
2 2 (15.38%) VMware Infrastructure
Systems Management
1 3 (23.08%) McAfee ePO
2 1 (7.69%) SCCM
Vendors
1 4 (30.77%) Microsoft
2 3 (23.08%) AppSense
2 3 (23.08%) McAfee
3 2 (15.38%) VMware
4 1 (7.69%) Apple
4 1 (7.69%) Citrix
4 1 (7.69%) Progress