Period
to 18 August 2018

The median annual salary for a Desktop Support was £37,500 in advertised job vacancies in Scotland during the 6 months to 18 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
UK > Scotland
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 187 203 222
Rank change year-on-year +16 +19 -21
Permanent jobs requiring a Desktop Support 40 19 20
As % of all permanent IT jobs advertised in Scotland 0.72% 0.35% 0.35%
As % of the Job Titles category 0.76% 0.37% 0.37%
Number of salaries quoted 39 15 13
Scotland median annual salary £37,500 £25,000 £28,500
Median salary % change year-on-year +50.00% -12.28% +1.79%
10th Percentile £26,850 £20,500 £21,150
90th Percentile £45,250 £44,500 £56,750
UK median annual salary £31,000 £29,500 £30,000
% change year-on-year +5.08% -1.67% +3.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5,282 5,126 5,436
% of permanent IT jobs with a recognized job title 95.69% 95.42% 95.87%
Number of salaries quoted 3,552 3,185 3,275
Scotland median annual salary £45,000 £42,500 £44,000
Median salary % change year-on-year +5.88% -3.41% +3.53%
10th Percentile £28,635 £27,500 £26,250
90th Percentile £69,363 £67,500 £65,000
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Desktop Support
Job Vacancy Trend in Scotland

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Desktop Support in Scotland

Desktop Support
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Scotland.

Salary trend for Desktop Support in Scotland

Desktop Support
Salary Histogram in Scotland

The salary distribution of IT jobs citing Desktop Support in Scotland over the 6 months to 18 August 2018.

Salary histogram for Desktop Support in Scotland

Desktop Support
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Scotland region over the 6 months to 18 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Lothian - 14 £45,000 -
Edinburgh +5 12 £28,000 +16.67% 1
Glasgow -22 8 £30,250 -17.12%
Aberdeen - 3 £42,500 - 1
West Dunbartonshire - 2 £39,250 -
North Lanarkshire 0 1 £42,500 +80.85%
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 18 August 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Desktop Support in the job title.

1 19 (47.50%) SQL Server
2 18 (45.00%) C#
3 17 (42.50%) Windows
3 17 (42.50%) Microsoft
4 16 (40.00%) Active Directory
5 15 (37.50%) WPF
6 13 (32.50%) SCCM
7 11 (27.50%) Finance
7 11 (27.50%) .NET
8 10 (25.00%) Windows 7
9 8 (20.00%) WCF
10 7 (17.50%) Entity Framework
10 7 (17.50%) Windows 10
10 7 (17.50%) .NET Framework
10 7 (17.50%) Microsoft Office
10 7 (17.50%) C++
10 7 (17.50%) Delphi
11 6 (15.00%) ITIL
12 5 (12.50%) VPN
12 5 (12.50%) Office 365
12 5 (12.50%) Windows Server
12 5 (12.50%) Problem-Solving
13 4 (10.00%) Skype
13 4 (10.00%) Windows Server 2008
13 4 (10.00%) LAN
13 4 (10.00%) Windows XP
13 4 (10.00%) CSS
13 4 (10.00%) JavaScript
13 4 (10.00%) Windows Server 2003
13 4 (10.00%) Information Security

Desktop Support Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (17.50%) Microsoft Office
2 3 (7.50%) Microsoft Excel
2 3 (7.50%) Microsoft PowerPoint
Business Applications
1 1 (2.50%) Remedy ITSM
Cloud Services
1 5 (12.50%) Office 365
2 1 (2.50%) Microsoft Azure
Communications & Networking
1 5 (12.50%) VPN
2 4 (10.00%) LAN
2 4 (10.00%) Skype
3 1 (2.50%) DNS
3 1 (2.50%) VoIP
Database & Business Intelligence
1 19 (47.50%) SQL Server
2 1 (2.50%) Relational Database
Development Applications
1 1 (2.50%) Bugzilla
1 1 (2.50%) Git (software)
1 1 (2.50%) InstallShield
1 1 (2.50%) Subversion
1 1 (2.50%) Trac
1 1 (2.50%) Wise Package Studio
General
1 11 (27.50%) Finance
2 2 (5.00%) Back Office
3 1 (2.50%) Advertising
3 1 (2.50%) Electronics
3 1 (2.50%) Legal
3 1 (2.50%) Manufacturing
3 1 (2.50%) Marketing
3 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 15 (37.50%) WPF
2 11 (27.50%) .NET
3 8 (20.00%) WCF
4 7 (17.50%) .NET Framework
4 7 (17.50%) Entity Framework
5 4 (10.00%) CSS
6 2 (5.00%) Software Packaging
7 1 (2.50%) HTML
7 1 (2.50%) WinForms
Miscellaneous
1 3 (7.50%) Fintech
1 3 (7.50%) Smartphone
2 2 (5.00%) Analytical Skills
2 2 (5.00%) Self-Motivation
3 1 (2.50%) Blackberry
3 1 (2.50%) Driving Licence
3 1 (2.50%) Management Information System
3 1 (2.50%) Mobile App
Operating Systems
1 17 (42.50%) Windows
2 10 (25.00%) Windows 7
3 7 (17.50%) Windows 10
4 5 (12.50%) Windows Server
5 4 (10.00%) Windows Server 2003
5 4 (10.00%) Windows Server 2008
5 4 (10.00%) Windows XP
6 1 (2.50%) Mac OS X
6 1 (2.50%) Windows 8
Processes & Methodologies
1 6 (15.00%) ITIL
2 5 (12.50%) Problem-Solving
3 4 (10.00%) Information Security
4 3 (7.50%) Mathematics
4 3 (7.50%) OOA/OOD
4 3 (7.50%) OOD
4 3 (7.50%) Service Management
5 2 (5.00%) ITSM
5 2 (5.00%) Software Deployment
6 1 (2.50%) Business Intelligence
6 1 (2.50%) Change Management
6 1 (2.50%) Digital Marketing
6 1 (2.50%) MVC
6 1 (2.50%) OO
6 1 (2.50%) OOP
6 1 (2.50%) Programme Management
6 1 (2.50%) Risk Management
6 1 (2.50%) Scrum
6 1 (2.50%) Service Delivery
6 1 (2.50%) User Acceptance Testing
Programming Languages
1 18 (45.00%) C#
2 7 (17.50%) C++
2 7 (17.50%) Delphi
3 4 (10.00%) JavaScript
4 1 (2.50%) PowerShell
4 1 (2.50%) SQL
4 1 (2.50%) VB
4 1 (2.50%) VB.NET
4 1 (2.50%) VBScript
Qualifications
1 3 (7.50%) Microsoft Certification
2 2 (5.00%) ITIL Certification
2 2 (5.00%) MCITP
3 1 (2.50%) HND
3 1 (2.50%) ITIL Foundation Certificate
3 1 (2.50%) MCSA
3 1 (2.50%) SC Cleared
3 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 16 (40.00%) Active Directory
2 1 (2.50%) Microsoft App-V
2 1 (2.50%) XenApp
Systems Management
1 13 (32.50%) SCCM
2 4 (10.00%) DameWare
3 1 (2.50%) McAfee ePO
Vendors
1 17 (42.50%) Microsoft
2 4 (10.00%) VMware
3 3 (7.50%) Citrix
4 2 (5.00%) Apple
4 2 (5.00%) Ivanti
5 1 (2.50%) Adobe
5 1 (2.50%) Avaya
5 1 (2.50%) BMC
5 1 (2.50%) McAfee
5 1 (2.50%) Remedy
5 1 (2.50%) SAP
5 1 (2.50%) ServiceNow
5 1 (2.50%) Verint