The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Service Management
South West / Gloucestershire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 75 78 72
Rank change year-on-year +3 -6  
Permanent jobs citing Service Management 25 27 28
As % of all permanent IT jobs advertised in Gloucestershire 3.01% 2.53% 2.69%
As % of the Processes & Methodologies category 3.28% 2.82% 3.01%
Number of salaries quoted 23 13 17
Median salary £60,000 £45,000 £35,000
Median salary % change year-on-year +33.33% +28.57%  
90% offered a salary of more than £31,400 £19,500 £22,050
10% offered a salary of more than £65,000 £59,000 £50,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process and methodology skills.

Process & Methodology Skills
Gloucestershire
Permanent job vacancies with a requirement for process and methodology skills 763 957 931
As % of all permanent IT job vacancies advertised in Gloucestershire 91.82% 89.69% 89.35%
Number of salaries quoted 617 606 756
Median salary £45,000 £47,500 £42,500
Median salary % change year-on-year -5.26% +11.76%  
90% offered a salary of more than £32,000 £34,500 £29,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Management
Job Vacancy Trend in Gloucestershire

The job posting trend of jobs advertised in Gloucestershire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Gloucestershire.

Salary trend for Service Management in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing Service Management in Gloucestershire over the 3 months to 28 March 2017.

Salary histogram for Service Management in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +14 14 £65,000 +220.98%
Service Management
South West

For the 6 months to 28 March 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for Service Management.

1 83 (93.26%) Security Cleared
2 82 (92.13%) DV Cleared
3 75 (84.27%) ITIL
4 45 (50.56%) Infrastructure Management
5 39 (43.82%) C
6 38 (42.70%) Management Information System
7 36 (40.45%) Service Delivery
8 33 (37.08%) SLA
9 32 (35.96%) Problem Management
10 31 (34.83%) Agile Software Development
11 27 (30.34%) Microsoft
12 26 (29.21%) V-Model
12 26 (29.21%) Waterfall
13 22 (24.72%) Customer Requirements
14 21 (23.60%) Windows
14 21 (23.60%) DevOps
15 20 (22.47%) ITIL V3
15 20 (22.47%) HP
16 19 (21.35%) Python
16 19 (21.35%) Change Management
16 19 (21.35%) User Stories
16 19 (21.35%) Bash Shell
17 18 (20.22%) Atlassian
17 18 (20.22%) MS Office
18 17 (19.10%) Active Directory
18 17 (19.10%) SCCM
18 17 (19.10%) Windows Server
18 17 (19.10%) Virtual Desktop
19 15 (16.85%) Data Encryption
19 15 (16.85%) JIRA

Service Management
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (16.85%) Confluence
2 3 (3.37%) JBoss
2 3 (3.37%) OpenStack
2 3 (3.37%) Tomcat
Applications
1 18 (20.22%) MS Office
2 9 (10.11%) MS Excel
3 7 (7.87%) MS PowerPoint
4 3 (3.37%) AutoCAD
4 3 (3.37%) SOLIDWORKS
Business Applications
1 4 (4.49%) Maximo
2 1 (1.12%) Remedy ITSM
Communications & Networking
1 12 (13.48%) Internet
2 7 (7.87%) Junos
3 3 (3.37%) HTTP
Database & Business Intelligence
1 5 (5.62%) Big Data
2 4 (4.49%) Hadoop
2 4 (4.49%) SQL Server
Development Applications
1 15 (16.85%) JIRA
2 3 (3.37%) Git (software)
2 3 (3.37%) Jenkins
3 2 (2.25%) Rational DOORS
General
1 5 (5.62%) Local Government
2 4 (4.49%) Finance
Job Titles
1 25 (28.09%) Infrastructure Engineer
2 21 (23.60%) Architect
3 15 (16.85%) Test Engineer
4 13 (14.61%) IT Architect
4 13 (14.61%) IT Security Architect
4 13 (14.61%) Security Architect
5 8 (8.99%) 2nd Line Engineer
5 8 (8.99%) 2nd Line Support
5 8 (8.99%) 2nd Line Support Engineer
5 8 (8.99%) Solutions Architect
5 8 (8.99%) Support Engineer
5 8 (8.99%) Test Automation Engineer
6 5 (5.62%) Consultant
6 5 (5.62%) Integration Consultant
6 5 (5.62%) Systems Engineer
7 4 (4.49%) Facilities Manager
8 3 (3.37%) Administrator
8 3 (3.37%) Linux Administrator
8 3 (3.37%) Linux Systems Administrator
8 3 (3.37%) Systems Administrator
Libraries, Frameworks & Software Standards
1 3 (3.37%) SOAP
Miscellaneous
1 38 (42.70%) Management Information System
2 8 (8.99%) Data Centre
3 7 (7.87%) Data Protection Act
4 5 (5.62%) Internet of Things
5 4 (4.49%) Driving Licence
6 2 (2.25%) Computer Science
7 1 (1.12%) Cyberthreat
Operating Systems
1 21 (23.60%) Windows
2 17 (19.10%) Windows Server
3 4 (4.49%) CentOS
3 4 (4.49%) Linux
4 1 (1.12%) Red Hat Enterprise Linux
4 1 (1.12%) Windows Vista
Processes & Methodologies
1 75 (84.27%) ITIL
2 45 (50.56%) Infrastructure Management
3 36 (40.45%) Service Delivery
4 32 (35.96%) Problem Management
5 31 (34.83%) Agile Software Development
6 26 (29.21%) V-Model
6 26 (29.21%) Waterfall
7 22 (24.72%) Customer Requirements
8 21 (23.60%) DevOps
9 20 (22.47%) ITIL V3
10 19 (21.35%) Change Management
10 19 (21.35%) User Stories
11 15 (16.85%) Data Encryption
11 15 (16.85%) Incident Management
11 15 (16.85%) Information Security
11 15 (16.85%) Release Management
11 15 (16.85%) Software Engineering
11 15 (16.85%) TDD
11 15 (16.85%) Test Planning
12 14 (15.73%) MODAF
Programming Languages
1 39 (43.82%) C
2 19 (21.35%) Bash Shell
2 19 (21.35%) Python
3 15 (16.85%) JavaScript
3 15 (16.85%) PHP
3 15 (16.85%) PowerShell
4 4 (4.49%) SQL
Qualifications
1 83 (93.26%) Security Cleared
2 82 (92.13%) DV Cleared
3 13 (14.61%) SC Cleared
4 7 (7.87%) CCNA
4 7 (7.87%) Cisco Certification
4 7 (7.87%) ITIL Foundation Certificate
4 7 (7.87%) JNCIA
5 5 (5.62%) Degree
6 4 (4.49%) GIAC
6 4 (4.49%) GSEC
6 4 (4.49%) MBCS
Quality Assurance & Compliance
1 33 (37.08%) SLA
2 13 (14.61%) ISO/IEC 27001
2 13 (14.61%) RMADS
System Software
1 17 (19.10%) Active Directory
1 17 (19.10%) Virtual Desktop
2 10 (11.24%) VMware Infrastructure
Systems Management
1 17 (19.10%) SCCM
2 3 (3.37%) Opscode Chef
2 3 (3.37%) Puppet
Vendors
1 27 (30.34%) Microsoft
2 20 (22.47%) HP
3 18 (20.22%) Atlassian
4 10 (11.24%) VMware
5 8 (8.99%) Cisco
6 7 (7.87%) Juniper
7 4 (4.49%) Cloudera
7 4 (4.49%) Red Hat
8 1 (1.12%) BMC
8 1 (1.12%) IBM
8 1 (1.12%) Remedy