Period
to 22 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

Service Management
South West > Gloucestershire
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 85 115 109
Rank change year-on-year +30 -6 -10
Permanent jobs citing Service Management 44 33 42
As % of all permanent IT jobs advertised in Gloucestershire 2.72% 1.86% 2.05%
As % of the Processes & Methodologies category 2.97% 2.00% 2.29%
Number of salaries quoted 30 30 23
Gloucestershire median annual salary £41,000 £40,000 £45,000
Median salary % change year-on-year +2.50% -11.11% +20.00%
10th Percentile £29,375 £23,000 £20,900
90th Percentile £77,500 £65,000 £57,250
South West median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% +2.56%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Gloucestershire
Permanent vacancies with a requirement for process or methodology skills 1,483 1,646 1,837
As % of all permanent IT jobs advertised in Gloucestershire 91.83% 92.99% 89.52%
Number of salaries quoted 1,229 1,321 1,247
Gloucestershire median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +8.43%
10th Percentile £26,250 £25,750 £27,500
90th Percentile £65,150 £63,750 £66,250
South West median annual salary £42,500 £41,377 £40,000
% change year-on-year +2.72% +3.44% -

Service Management
Job Vacancy Trend in Gloucestershire

Job postings citing Service Management as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Service Management in Gloucestershire

Service Management
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Gloucestershire.

Salary trend for Service Management in Gloucestershire

Service Management
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing Service Management in Gloucestershire over the 6 months to 22 June 2018.

Salary histogram for Service Management in Gloucestershire

Service Management
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Gloucestershire region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester +8 13 £38,500 -3.75% 2
Cheltenham - 12 £55,500 -
Lydney - 1 £45,000 -
Tewkesbury - 1 £31,000 -
Service Management
South West

For the 6 months to 22 June 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region with a requirement for Service Management.

1 38 (86.36%) ITIL
2 27 (61.36%) Security Cleared
3 24 (54.55%) DV Cleared
4 19 (43.18%) Windows
4 19 (43.18%) Linux
5 17 (38.64%) Agile Software Development
6 14 (31.82%) VMware
6 14 (31.82%) VMware Infrastructure
7 13 (29.55%) Service Delivery
8 12 (27.27%) Active Directory
8 12 (27.27%) C
8 12 (27.27%) JavaScript
8 12 (27.27%) JIRA
8 12 (27.27%) Confluence
8 12 (27.27%) DevOps
9 11 (25.00%) Change Management
10 10 (22.73%) ITIL V3
11 9 (20.45%) Firewall
11 9 (20.45%) ITSM
11 9 (20.45%) Incident Management
12 8 (18.18%) PowerShell
12 8 (18.18%) Web Services
12 8 (18.18%) User Stories
13 7 (15.91%) Opscode Chef
13 7 (15.91%) Git (software)
13 7 (15.91%) Waterfall
13 7 (15.91%) Puppet
13 7 (15.91%) REST
13 7 (15.91%) Centrify
13 7 (15.91%) Configuration Management

Service Management
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (27.27%) Confluence
2 6 (13.64%) Elasticsearch
2 6 (13.64%) JBoss
3 3 (6.82%) SharePoint
4 1 (2.27%) SAS
4 1 (2.27%) SharePoint Server
Applications
1 5 (11.36%) Microsoft Office
2 1 (2.27%) Chatbot
Cloud Services
1 4 (9.09%) Amazon AWS
2 3 (6.82%) Microsoft Azure
2 3 (6.82%) Office 365
3 1 (2.27%) Amazon EC2
3 1 (2.27%) Amazon SageMaker
3 1 (2.27%) Amazon SQS
3 1 (2.27%) AWS CloudFormation
3 1 (2.27%) AWS Elastic Beanstalk
3 1 (2.27%) SaaS
Communications & Networking
1 9 (20.45%) Firewall
2 6 (13.64%) Broadband
2 6 (13.64%) MPLS
2 6 (13.64%) VPN
3 2 (4.55%) Intrusion Detection
3 2 (4.55%) Network Security
4 1 (2.27%) iSCSI
Database & Business Intelligence
1 6 (13.64%) MongoDB
1 6 (13.64%) Relational Database
2 2 (4.55%) SQL Server
3 1 (2.27%) Amazon RDS
3 1 (2.27%) Big Data
3 1 (2.27%) Blockchain
3 1 (2.27%) BusinessObjects Business Intelligence
3 1 (2.27%) Data Lake
3 1 (2.27%) Data Warehouse
3 1 (2.27%) MySQL
3 1 (2.27%) PostgreSQL
3 1 (2.27%) SAS EBI
Development Applications
1 12 (27.27%) JIRA
2 7 (15.91%) Git (software)
3 6 (13.64%) JUnit
4 2 (4.55%) GCC
4 2 (4.55%) Visual Studio
5 1 (2.27%) Atlassian Bamboo
5 1 (2.27%) Jenkins
5 1 (2.27%) ReSharper
General
1 3 (6.82%) Finance
2 2 (4.55%) Aerospace
2 2 (4.55%) Telecoms
3 1 (2.27%) Manufacturing
Job Titles
1 7 (15.91%) Change Manager
1 7 (15.91%) IT Support
1 7 (15.91%) Systems Support
2 6 (13.64%) Applications Engineer
2 6 (13.64%) Senior Applications Engineer
2 6 (13.64%) Software Applications Engineer
3 5 (11.36%) Test Engineer
4 4 (9.09%) Infrastructure Engineer
4 4 (9.09%) IT Support Technician
4 4 (9.09%) IT Technician
4 4 (9.09%) Support Technician
5 3 (6.82%) Architect
5 3 (6.82%) Wintel Engineer
6 2 (4.55%) Delivery Manager
6 2 (4.55%) Developer
6 2 (4.55%) ERP Manager
6 2 (4.55%) ITIL Manager
6 2 (4.55%) Service Manager
6 2 (4.55%) Services Delivery Manager
6 2 (4.55%) Solutions Architect
Libraries, Frameworks & Software Standards
1 8 (18.18%) Web Services
2 7 (15.91%) REST
3 6 (13.64%) CSS
3 6 (13.64%) EJB
3 6 (13.64%) EJB 3.0
3 6 (13.64%) Hibernate
3 6 (13.64%) HTML
3 6 (13.64%) Java EE
3 6 (13.64%) JAXB
3 6 (13.64%) JPA
3 6 (13.64%) JSF
3 6 (13.64%) PrimeFaces
3 6 (13.64%) XML
3 6 (13.64%) XSD
3 6 (13.64%) XSLT
4 2 (4.55%) .NET
4 2 (4.55%) ASP.NET
5 1 (2.27%) AngularJS
5 1 (2.27%) ASP.NET Web API
5 1 (2.27%) JSON
Miscellaneous
1 2 (4.55%) Analytical Skills
1 2 (4.55%) Blackberry
1 2 (4.55%) Distributed Denial-of-Service
1 2 (4.55%) Hybrid Cloud
1 2 (4.55%) iPad
1 2 (4.55%) Management Information System
1 2 (4.55%) Virtual Team
2 1 (2.27%) Algorithms
2 1 (2.27%) Data Centre
Operating Systems
1 19 (43.18%) Linux
1 19 (43.18%) Windows
2 5 (11.36%) CentOS
3 3 (6.82%) Apple iOS
3 3 (6.82%) Windows 7
4 2 (4.55%) Android
4 2 (4.55%) Nucleus RTOS
4 2 (4.55%) Windows Server
4 2 (4.55%) Windows Server 2012
5 1 (2.27%) VMS
5 1 (2.27%) Windows Mobile
Processes & Methodologies
1 38 (86.36%) ITIL
2 17 (38.64%) Agile Software Development
3 13 (29.55%) Service Delivery
4 12 (27.27%) DevOps
5 11 (25.00%) Change Management
6 10 (22.73%) ITIL V3
7 9 (20.45%) Incident Management
7 9 (20.45%) ITSM
8 8 (18.18%) User Stories
9 7 (15.91%) Configuration Management
9 7 (15.91%) Facilities Management
9 7 (15.91%) Knowledge Management
9 7 (15.91%) Problem Management
9 7 (15.91%) TDD
9 7 (15.91%) V-Model
9 7 (15.91%) Waterfall
10 6 (13.64%) Information Assurance
10 6 (13.64%) Project Management
10 6 (13.64%) Software Architecture
10 6 (13.64%) Software Engineering
Programming Languages
1 12 (27.27%) C
1 12 (27.27%) JavaScript
2 8 (18.18%) PowerShell
3 6 (13.64%) Java
3 6 (13.64%) Python
3 6 (13.64%) SQL
4 5 (11.36%) Bash Shell
4 5 (11.36%) PHP
5 1 (2.27%) C#
5 1 (2.27%) R
Qualifications
1 27 (61.36%) Security Cleared
2 24 (54.55%) DV Cleared
3 2 (4.55%) APMP
3 2 (4.55%) Degree
3 2 (4.55%) ITIL Certification
3 2 (4.55%) SC Cleared
4 1 (2.27%) CITP
Quality Assurance & Compliance
1 6 (13.64%) PMO
2 3 (6.82%) SLA
System Software
1 14 (31.82%) VMware Infrastructure
2 12 (27.27%) Active Directory
3 2 (4.55%) BitLocker
3 2 (4.55%) Hyper-V
3 2 (4.55%) Virtual Desktop
4 1 (2.27%) Docker
4 1 (2.27%) Virtual Machines
4 1 (2.27%) VMware ESXi
4 1 (2.27%) vSphere
Systems Management
1 7 (15.91%) Opscode Chef
1 7 (15.91%) Puppet
2 6 (13.64%) Kibana
3 5 (11.36%) HP ALM
4 4 (9.09%) SCCM
5 2 (4.55%) SCOM
5 2 (4.55%) SCVMM
6 1 (2.27%) PowerCLI
6 1 (2.27%) vCenter Server
6 1 (2.27%) vMotion
Vendors
1 14 (31.82%) VMware
2 7 (15.91%) Centrify
2 7 (15.91%) Microsoft
3 6 (13.64%) Cisco
3 6 (13.64%) Juniper
3 6 (13.64%) Oracle
4 5 (11.36%) Atlassian
4 5 (11.36%) HP
4 5 (11.36%) Ivanti
4 5 (11.36%) Red Hat
4 5 (11.36%) Sophos
5 3 (6.82%) Apple
6 2 (4.55%) Canon
6 2 (4.55%) JD Edwards
6 2 (4.55%) McAfee
7 1 (2.27%) Alteryx
7 1 (2.27%) IBM
7 1 (2.27%) SAP
7 1 (2.27%) Tableau