Period
to 16 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Guildford with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Surrey > Guildford
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 82 75 109
Rank change year-on-year -7 +34 -28
Permanent jobs citing ITSM 15 12 4
As % of all permanent IT jobs advertised in Guildford 1.81% 1.70% 0.33%
As % of the Processes & Methodologies category 2.06% 2.03% 0.37%
Number of salaries quoted 4 11 4
Guildford median annual salary £33,000 £36,500 £37,500
Median salary % change year-on-year -9.59% -2.67% +41.51%
10th Percentile £32,000 £30,000 £27,125
90th Percentile £36,400 £58,000 £53,175
Surrey median annual salary £50,000 £40,000 £47,500
% change year-on-year +25.00% -15.79% +26.67%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Guildford with a requirement for process or methodology skills.

All Process and Methodology Skills
Guildford
Permanent vacancies with a requirement for process or methodology skills 728 590 1,089
As % of all permanent IT jobs advertised in Guildford 87.82% 83.69% 89.19%
Number of salaries quoted 583 549 760
Guildford median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +5.88%
10th Percentile £27,000 £26,250 £28,000
90th Percentile £70,000 £65,000 £67,500
Surrey median annual salary £47,500 £48,000 £45,000
% change year-on-year -1.04% +6.67% -

ITSM
Job Vacancy Trend in Guildford

Job postings citing ITSM as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for ITSM in Guildford

ITSM
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Guildford.

Salary trend for ITSM in Guildford

For the 6 months to 16 July 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region with a requirement for ITSM.

1 12 (80.00%) ITIL
2 9 (60.00%) Service Management
3 7 (46.67%) Service Delivery
3 7 (46.67%) SLA
4 6 (40.00%) Microsoft Excel
4 6 (40.00%) ISEB
4 6 (40.00%) Management Information System
4 6 (40.00%) Stakeholder Management
4 6 (40.00%) Microsoft PowerPoint
4 6 (40.00%) Data Centre
4 6 (40.00%) Service Delivery Management
4 6 (40.00%) Collaborative Working
5 5 (33.33%) Degree
6 4 (26.67%) Enterprise Architecture
6 4 (26.67%) Technical Architecture
6 4 (26.67%) BPMN
6 4 (26.67%) Security Cleared
6 4 (26.67%) Security Architecture
6 4 (26.67%) APMP
6 4 (26.67%) Stakeholder Engagement
6 4 (26.67%) Agile Software Development
6 4 (26.67%) TOGAF
6 4 (26.67%) Systems Analysis
6 4 (26.67%) Business Analysis
6 4 (26.67%) Feasibility Study
6 4 (26.67%) Cybersecurity
6 4 (26.67%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 4 (26.67%) ITIL V3
6 4 (26.67%) Information Security
6 4 (26.67%) Project Management

ITSM
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) MS Exchange
Applications
1 6 (40.00%) Microsoft Excel
1 6 (40.00%) Microsoft PowerPoint
Business Applications
1 1 (6.67%) Remedy ITSM
Cloud Services
1 1 (6.67%) Office 365
Job Titles
1 6 (40.00%) Delivery Manager
1 6 (40.00%) Service Manager
1 6 (40.00%) Services Delivery Manager
1 6 (40.00%) Technical Delivery Manager
1 6 (40.00%) Technical Manager
1 6 (40.00%) Technical Service Delivery Manager
1 6 (40.00%) Technical Services Manager
2 4 (26.67%) Consultant
2 4 (26.67%) Technical Consultant
3 3 (20.00%) Analyst
4 2 (13.33%) Applications Support
4 2 (13.33%) Applications Support Analyst
4 2 (13.33%) SQL Analyst
4 2 (13.33%) SQL Support Analyst
4 2 (13.33%) Support Analyst
5 1 (6.67%) 3rd Line Engineer
5 1 (6.67%) 3rd Line Infrastructure Engineer
5 1 (6.67%) Service Analyst
5 1 (6.67%) Service Management Analyst
5 1 (6.67%) Systems Engineer
Libraries, Frameworks & Software Standards
1 2 (13.33%) CSS
1 2 (13.33%) HTML
Miscellaneous
1 6 (40.00%) Data Centre
1 6 (40.00%) Management Information System
2 4 (26.67%) NHS
2 4 (26.67%) Self-Motivation
Operating Systems
1 1 (6.67%) Windows
1 1 (6.67%) Windows Server
Processes & Methodologies
1 12 (80.00%) ITIL
2 9 (60.00%) Service Management
3 7 (46.67%) Service Delivery
4 6 (40.00%) Collaborative Working
4 6 (40.00%) Service Delivery Management
4 6 (40.00%) Stakeholder Management
5 4 (26.67%) Agile Software Development
5 4 (26.67%) BPMN
5 4 (26.67%) Cybersecurity
5 4 (26.67%) Enterprise Architecture
5 4 (26.67%) Feasibility Study
5 4 (26.67%) ITIL V3
5 4 (26.67%) PRINCE2
5 4 (26.67%) Problem-Solving
5 4 (26.67%) Project Management
5 4 (26.67%) RUP
5 4 (26.67%) Security Architecture
5 4 (26.67%) Stakeholder Engagement
5 4 (26.67%) Technical Architecture
5 4 (26.67%) UML
Programming Languages
1 2 (13.33%) JavaScript
1 2 (13.33%) SQL
Qualifications
1 6 (40.00%) ISEB
2 5 (33.33%) Degree
3 4 (26.67%) APMP
3 4 (26.67%) Security Cleared
Quality Assurance & Compliance
1 7 (46.67%) SLA
2 4 (26.67%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 1 (6.67%) Active Directory
Systems Management
1 1 (6.67%) Systems Management Server (SMS)
Vendors
1 1 (6.67%) Microsoft
1 1 (6.67%) Remedy
1 1 (6.67%) ServiceNow