Period
to 19 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Guildford with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Surrey > Guildford
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 82 64 97
Rank change year-on-year -18 +33 -5
Permanent jobs citing ITSM 13 15 19
As % of all permanent IT jobs advertised in Guildford 1.48% 2.23% 1.60%
As % of the Processes & Methodologies category 1.65% 2.63% 1.80%
Number of salaries quoted 5 15 15
Guildford median annual salary £26,500 £50,000 £37,500
Median salary % change year-on-year -47.00% +33.33% +59.57%
10th Percentile £23,200 £30,000 £20,700
90th Percentile £31,300 £66,250 £43,750
Surrey median annual salary £42,750 £30,001 £37,500
% change year-on-year +42.50% -20.00% +36.36%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Guildford with a requirement for process or methodology skills.

All Process and Methodology Skills
Guildford
Permanent vacancies with a requirement for process or methodology skills 789 570 1,056
As % of all permanent IT jobs advertised in Guildford 89.56% 84.70% 88.66%
Number of salaries quoted 694 539 921
Guildford median annual salary £45,000 £47,500 £42,500
Median salary % change year-on-year -5.26% +11.76% -5.56%
10th Percentile £27,500 £27,500 £26,250
90th Percentile £67,500 £72,500 £66,250
Surrey median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

ITSM
Job Vacancy Trend in Guildford

Job postings citing ITSM as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for ITSM in Guildford

ITSM
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Guildford.

Salary trend for ITSM in Guildford

For the 6 months to 19 January 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Guildford region with a requirement for ITSM.

1 13 (100.00%) ITIL
2 12 (92.31%) Service Management
3 8 (61.54%) Information Security
3 8 (61.54%) Agile Software Development
3 8 (61.54%) TOGAF
3 8 (61.54%) Systems Analysis
3 8 (61.54%) PRINCE2
3 8 (61.54%) UML
3 8 (61.54%) RUP
3 8 (61.54%) NHS
3 8 (61.54%) Project Management
3 8 (61.54%) Management Information System
3 8 (61.54%) Business Analysis
3 8 (61.54%) Enterprise Architecture
3 8 (61.54%) Technical Architecture
3 8 (61.54%) Degree
3 8 (61.54%) BPMN
3 8 (61.54%) Security Architecture
3 8 (61.54%) APMP
3 8 (61.54%) Stakeholder Engagement
3 8 (61.54%) ITIL V3
3 8 (61.54%) Cybersecurity
3 8 (61.54%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 8 (61.54%) Feasibility Study
4 5 (38.46%) Security Cleared
5 2 (15.38%) iPhone
5 2 (15.38%) Windows Server 2008
5 2 (15.38%) iSeries
5 2 (15.38%) iPad
5 2 (15.38%) Ivanti

ITSM
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 2 (15.38%) SMS
Job Titles
1 8 (61.54%) Consultant
1 8 (61.54%) Technical Consultant
2 2 (15.38%) 2nd Line Support
2 2 (15.38%) 2nd Line Support Technician
2 2 (15.38%) Analyst
2 2 (15.38%) Support Technician
3 1 (7.69%) 1st Line Support
3 1 (7.69%) 1st Line Technical Support
3 1 (7.69%) Applications Support
3 1 (7.69%) Applications Support Analyst
3 1 (7.69%) Change Manager
3 1 (7.69%) IT Analyst
3 1 (7.69%) IT Change Manager
3 1 (7.69%) IT Manager
3 1 (7.69%) IT Support
3 1 (7.69%) Service Desk Support
3 1 (7.69%) SQL Analyst
3 1 (7.69%) SQL Support Analyst
3 1 (7.69%) Support Analyst
3 1 (7.69%) Technical Support
Libraries, Frameworks & Software Standards
1 1 (7.69%) CSS
1 1 (7.69%) HTML
Miscellaneous
1 8 (61.54%) Management Information System
1 8 (61.54%) NHS
2 2 (15.38%) AS400
2 2 (15.38%) Blackberry
2 2 (15.38%) iPad
2 2 (15.38%) iPhone
2 2 (15.38%) iSeries
Operating Systems
1 2 (15.38%) Windows
1 2 (15.38%) Windows 8
1 2 (15.38%) Windows Mobile
1 2 (15.38%) Windows Server 2008
1 2 (15.38%) Windows Server 2012
Processes & Methodologies
1 13 (100.00%) ITIL
2 12 (92.31%) Service Management
3 8 (61.54%) Agile Software Development
3 8 (61.54%) BPMN
3 8 (61.54%) Business Analysis
3 8 (61.54%) Cybersecurity
3 8 (61.54%) Enterprise Architecture
3 8 (61.54%) Feasibility Study
3 8 (61.54%) Information Security
3 8 (61.54%) ITIL V3
3 8 (61.54%) PRINCE2
3 8 (61.54%) Project Management
3 8 (61.54%) RUP
3 8 (61.54%) Security Architecture
3 8 (61.54%) Stakeholder Engagement
3 8 (61.54%) Systems Analysis
3 8 (61.54%) Technical Architecture
3 8 (61.54%) TOGAF
3 8 (61.54%) UML
4 2 (15.38%) Mobile Device Management
Programming Languages
1 1 (7.69%) JavaScript
1 1 (7.69%) SQL
Qualifications
1 8 (61.54%) APMP
1 8 (61.54%) Degree
2 5 (38.46%) Security Cleared
3 2 (15.38%) MCSA
3 2 (15.38%) Microsoft Certification
Quality Assurance & Compliance
1 8 (61.54%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
Vendors
1 2 (15.38%) IBM
1 2 (15.38%) Ivanti
1 2 (15.38%) Microsoft