Period
to 26 April 2018

The following table provides summary statistics for permanent job vacancies advertised in Guildford with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 26 April 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Surrey > Guildford
6 months to
26 Apr 2018
Same period 2017 Same period 2016
Rank 78 71 109
Rank change year-on-year -7 +38 -26
Permanent jobs citing ITSM 19 11 8
As % of all permanent IT jobs advertised in Guildford 2.19% 1.75% 0.61%
As % of the Processes & Methodologies category 2.38% 2.15% 0.67%
Number of salaries quoted 8 11 9
Guildford median annual salary £30,250 £55,000 £40,000
Median salary % change year-on-year -45.00% +37.50% +50.94%
10th Percentile £24,475 £30,000 £19,500
90th Percentile £33,500 £58,750 £46,550
Surrey median annual salary £42,500 £40,000 £45,000
% change year-on-year +6.25% -11.11% +20.00%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Guildford with a requirement for process or methodology skills.

All Process and Methodology Skills
Guildford
Permanent vacancies with a requirement for process or methodology skills 799 512 1,199
As % of all permanent IT jobs advertised in Guildford 91.94% 81.40% 91.88%
Number of salaries quoted 694 488 868
Guildford median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -5.56%
10th Percentile £27,500 £26,250 £28,000
90th Percentile £67,500 £67,875 £66,250
Surrey median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ITSM
Job Vacancy Trend in Guildford

Job postings citing ITSM as a percentage of all IT jobs advertised in Guildford.

Job vacancy trend for ITSM in Guildford

ITSM
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Guildford.

Salary trend for ITSM in Guildford

ITSM
Salary Histogram in Guildford

The salary distribution of IT jobs citing ITSM in Guildford over the 6 months to 26 April 2018.

Salary histogram for ITSM in Guildford

For the 6 months to 26 April 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Guildford region with a requirement for ITSM.

1 16 (84.21%) ITIL
1 16 (84.21%) Service Management
2 10 (52.63%) Management Information System
2 10 (52.63%) Self-Motivation
3 8 (42.11%) Problem-Solving
3 8 (42.11%) Feasibility Study
3 8 (42.11%) ITIL V3
3 8 (42.11%) Cybersecurity
3 8 (42.11%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 8 (42.11%) NHS
3 8 (42.11%) Project Management
3 8 (42.11%) PRINCE2
3 8 (42.11%) UML
3 8 (42.11%) RUP
3 8 (42.11%) Information Security
3 8 (42.11%) Agile Software Development
3 8 (42.11%) TOGAF
3 8 (42.11%) Systems Analysis
3 8 (42.11%) Business Analysis
3 8 (42.11%) Enterprise Architecture
3 8 (42.11%) Technical Architecture
3 8 (42.11%) Degree
3 8 (42.11%) BPMN
3 8 (42.11%) Security Architecture
3 8 (42.11%) APMP
3 8 (42.11%) Stakeholder Engagement
4 5 (26.32%) Security Cleared
5 3 (15.79%) Microsoft
5 3 (15.79%) Windows
5 3 (15.79%) HTML

ITSM
Co-occurring IT Skills in Guildford by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) MS Exchange
Applications
1 2 (10.53%) Microsoft Excel
1 2 (10.53%) Microsoft PowerPoint
Business Applications
1 1 (5.26%) Remedy ITSM
Cloud Services
1 1 (5.26%) Office 365
Communications & Networking
1 2 (10.53%) SMS
Job Titles
1 8 (42.11%) Consultant
1 8 (42.11%) Technical Consultant
2 4 (21.05%) Analyst
3 3 (15.79%) Applications Support
3 3 (15.79%) Applications Support Analyst
3 3 (15.79%) SQL Analyst
3 3 (15.79%) SQL Support Analyst
3 3 (15.79%) Support Analyst
4 2 (10.53%) 2nd Line Support
4 2 (10.53%) 2nd Line Support Technician
4 2 (10.53%) Delivery Manager
4 2 (10.53%) Service Manager
4 2 (10.53%) Services Delivery Manager
4 2 (10.53%) Support Technician
4 2 (10.53%) Technical Delivery Manager
4 2 (10.53%) Technical Manager
4 2 (10.53%) Technical Service Delivery Manager
4 2 (10.53%) Technical Services Manager
5 1 (5.26%) Administrator
5 1 (5.26%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 3 (15.79%) CSS
1 3 (15.79%) HTML
Miscellaneous
1 10 (52.63%) Management Information System
1 10 (52.63%) Self-Motivation
2 8 (42.11%) NHS
3 2 (10.53%) AS400
3 2 (10.53%) Blackberry
3 2 (10.53%) Data Centre
3 2 (10.53%) iPad
3 2 (10.53%) iPhone
3 2 (10.53%) iSeries
Operating Systems
1 3 (15.79%) Windows
2 2 (10.53%) Windows 8
2 2 (10.53%) Windows Mobile
2 2 (10.53%) Windows Server 2008
2 2 (10.53%) Windows Server 2012
3 1 (5.26%) Windows Server
Processes & Methodologies
1 16 (84.21%) ITIL
1 16 (84.21%) Service Management
2 8 (42.11%) Agile Software Development
2 8 (42.11%) BPMN
2 8 (42.11%) Business Analysis
2 8 (42.11%) Cybersecurity
2 8 (42.11%) Enterprise Architecture
2 8 (42.11%) Feasibility Study
2 8 (42.11%) Information Security
2 8 (42.11%) ITIL V3
2 8 (42.11%) PRINCE2
2 8 (42.11%) Problem-Solving
2 8 (42.11%) Project Management
2 8 (42.11%) RUP
2 8 (42.11%) Security Architecture
2 8 (42.11%) Stakeholder Engagement
2 8 (42.11%) Systems Analysis
2 8 (42.11%) Technical Architecture
2 8 (42.11%) TOGAF
2 8 (42.11%) UML
Programming Languages
1 3 (15.79%) JavaScript
1 3 (15.79%) SQL
Qualifications
1 8 (42.11%) APMP
1 8 (42.11%) Degree
2 5 (26.32%) Security Cleared
3 2 (10.53%) ISEB
3 2 (10.53%) MCSA
3 2 (10.53%) Microsoft Certification
Quality Assurance & Compliance
1 8 (42.11%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 2 (10.53%) SLA
System Software
1 1 (5.26%) Active Directory
Systems Management
1 1 (5.26%) Systems Management Server (SMS)
Vendors
1 3 (15.79%) Microsoft
2 2 (10.53%) IBM
2 2 (10.53%) Ivanti
3 1 (5.26%) Remedy
3 1 (5.26%) ServiceNow