1st Line Support Jobs in Harrogate

First Line Support
North Yorkshire > Harrogate

The median First Line Support salary in Harrogate is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Aug 2025
Same period 2024 Same period 2023
Rank 22 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 1 0 0
As % of all permanent jobs advertised in Harrogate 1.08% - -
As % of the Job Titles category 1.41% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £30,000 - -
North Yorkshire median annual salary £26,563 £24,500 £22,500
% change year-on-year +8.42% +8.89% +4.65%

All Permanent IT Job Vacancies
Harrogate

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Harrogate. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Harrogate with a recognized job title 71 140 107
% of permanent jobs with a recognized job title 76.34% 96.55% 88.43%
Number of salaries quoted 37 88 42
10th Percentile £24,000 £20,625 £27,000
25th Percentile £25,500 £25,000 £31,250
Median annual salary (50th Percentile) £30,000 £30,000 £42,500
Median % change year-on-year - -29.41% -13.27%
75th Percentile £43,750 £32,813 £60,000
90th Percentile £60,000 £48,250 £64,750
North Yorkshire median annual salary £30,000 £42,500 £50,000
% change year-on-year -29.41% -15.00% +5.26%

1st Line Support
Job Vacancy Trend in Harrogate

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Harrogate.

Job vacancy trend for 1st Line Support in Harrogate

1st Line Support
Salary Trend in Harrogate

3-month moving average salary quoted in jobs citing 1st Line Support in Harrogate.

Salary trend for 1st Line Support in Harrogate

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Harrogate

For the 6 months to 12 August 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Harrogate region featuring 1st Line Support in the job title.

1 1 (100.00%) SQL
1 1 (100.00%) .NET
1 1 (100.00%) Windows
1 1 (100.00%) CRM
1 1 (100.00%) SharePoint
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) VoIP
1 1 (100.00%) DHCP
1 1 (100.00%) VPN
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) Apple
1 1 (100.00%) Service Management
1 1 (100.00%) ITSM
1 1 (100.00%) Migration
1 1 (100.00%) Dynamics CRM
1 1 (100.00%) Mac OS
1 1 (100.00%) Azure
1 1 (100.00%) iPad
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Hybrid Cloud
1 1 (100.00%) Entra ID
1 1 (100.00%) Patch Management
1 1 (100.00%) Driving Licence
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
1 1 (100.00%) Freshdesk
1 1 (100.00%) Datto

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (100.00%) Microsoft Exchange
1 1 (100.00%) SharePoint
Business Applications
1 1 (100.00%) Dynamics CRM
Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Entra ID
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) VoIP
1 1 (100.00%) VPN
Libraries, Frameworks & Software Standards
1 1 (100.00%) .NET
Miscellaneous
1 1 (100.00%) Driving Licence
1 1 (100.00%) Hybrid Cloud
1 1 (100.00%) iPad
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
1 1 (100.00%) Windows 10
1 1 (100.00%) Windows Server
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) ITSM
1 1 (100.00%) Migration
1 1 (100.00%) Patch Management
1 1 (100.00%) Remote Monitoring and Management
1 1 (100.00%) Service Management
Programming Languages
1 1 (100.00%) SQL
System Software
1 1 (100.00%) Active Directory
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Apple
1 1 (100.00%) Datto
1 1 (100.00%) Freshdesk
1 1 (100.00%) Microsoft