The following table provides summary statistics for permanent job vacancies advertised in Harrogate with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 29 April 2017 with a comparison to the same period in the previous 2 years.

Service Management
North Yorkshire / Harrogate
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 32 37 56
Rank change year-on-year +5 +19  
Permanent jobs citing Service Management 8 12 3
As % of all permanent IT jobs advertised in Harrogate 3.90% 4.36% 0.78%
As % of the Processes & Methodologies category 4.52% 5.48% 0.86%
Number of salaries quoted 1 8 3
Median salary £21,000 £45,000 £70,000
Median salary % change year-on-year -53.33% -35.71%  
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Harrogate with a requirement for process and methodology skills.

Process & Methodology Skills
Harrogate
Permanent job vacancies with a requirement for process and methodology skills 177 219 347
As % of all permanent IT job vacancies advertised in Harrogate 86.34% 79.64% 89.90%
Number of salaries quoted 155 195 317
Median salary £40,000 £45,000 £40,000
Median salary % change year-on-year -11.11% +12.50%  
90% offered a salary of more than £27,500 £30,000 £23,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Harrogate

The job posting trend of jobs advertised in Harrogate citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Harrogate

Service Management
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Harrogate.

Salary trend for Service Management in Harrogate

For the 6 months to 29 April 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Harrogate region with a requirement for Service Management.

1 6 (66.67%) SLA
2 5 (55.56%) Finance
2 5 (55.56%) Incident Management
3 3 (33.33%) ITIL
3 3 (33.33%) Microsoft
4 2 (22.22%) Windows
4 2 (22.22%) ITSM
4 2 (22.22%) Management Information System
4 2 (22.22%) LAN
4 2 (22.22%) WAN
4 2 (22.22%) Mentoring
5 1 (11.11%) Analytical Skills
5 1 (11.11%) Data Centre
5 1 (11.11%) Windows Server
5 1 (11.11%) Openreach
5 1 (11.11%) Proactive Monitoring
5 1 (11.11%) NAS
5 1 (11.11%) XenApp
5 1 (11.11%) XenServer
5 1 (11.11%) vSphere
5 1 (11.11%) Isilon
5 1 (11.11%) VMware ESXi
5 1 (11.11%) Exchange Server 2010
5 1 (11.11%) Nimsoft
5 1 (11.11%) Office 365
5 1 (11.11%) Windows Server 2012
5 1 (11.11%) Exchange Server 2013
5 1 (11.11%) VMware
5 1 (11.11%) Exchange Server 2007
5 1 (11.11%) Time Management

Service Management
Co-occurring IT Skills in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Exchange Server 2003
1 1 (11.11%) Exchange Server 2007
1 1 (11.11%) Exchange Server 2010
1 1 (11.11%) Exchange Server 2013
1 1 (11.11%) MS Exchange
Cloud Services
1 1 (11.11%) Office 365
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) WAN
2 1 (11.11%) DNS
2 1 (11.11%) Firewall
2 1 (11.11%) LDAP
2 1 (11.11%) NAS
2 1 (11.11%) SAN
2 1 (11.11%) TCP/IP
2 1 (11.11%) VoIP
Database & Business Intelligence
1 1 (11.11%) SQL Server
General
1 5 (55.56%) Finance
2 1 (11.11%) Retail
Job Titles
1 9 (100.00%) Analyst
2 5 (55.56%) Support Analyst
3 4 (44.44%) Customer Analyst
3 4 (44.44%) Service Analyst
3 4 (44.44%) Service Desk Analyst
4 2 (22.22%) 3rd Line Support
4 2 (22.22%) 3rd Line Support Analyst
4 2 (22.22%) Applications Support
4 2 (22.22%) Applications Support Analyst
5 1 (11.11%) 2nd Line Support
5 1 (11.11%) 2nd Line Support Analyst
5 1 (11.11%) Cisco Support
5 1 (11.11%) Infrastructure Analyst
5 1 (11.11%) Infrastructure Support Analyst
5 1 (11.11%) IT Support
5 1 (11.11%) IT Support Analyst
5 1 (11.11%) Technical Analyst
5 1 (11.11%) Technical Support
5 1 (11.11%) Technical Support Analyst
5 1 (11.11%) Trainee Support Analyst
Miscellaneous
1 2 (22.22%) Management Information System
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Data Centre
2 1 (11.11%) FMCG
Operating Systems
1 2 (22.22%) Windows
2 1 (11.11%) Linux
2 1 (11.11%) Unix
2 1 (11.11%) Windows 2000
2 1 (11.11%) Windows Server
2 1 (11.11%) Windows Server 2003
2 1 (11.11%) Windows Server 2008
2 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 5 (55.56%) Incident Management
2 3 (33.33%) ITIL
3 2 (22.22%) ITSM
3 2 (22.22%) Mentoring
4 1 (11.11%) BCP
4 1 (11.11%) Proactive Monitoring
4 1 (11.11%) Service Delivery
4 1 (11.11%) Time Management
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 1 (11.11%) MCP
Quality Assurance & Compliance
1 6 (66.67%) SLA
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) VMware ESXi
1 1 (11.11%) VMware Infrastructure
1 1 (11.11%) vSphere
1 1 (11.11%) XenApp
1 1 (11.11%) XenServer
Systems Management
1 1 (11.11%) OpenView
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) BT
2 1 (11.11%) Cisco
2 1 (11.11%) Citrix
2 1 (11.11%) EMC
2 1 (11.11%) HP
2 1 (11.11%) Isilon
2 1 (11.11%) NetApp
2 1 (11.11%) Nimsoft
2 1 (11.11%) Openreach
2 1 (11.11%) VMware
Harrogate, North Yorkshire
Premier IT
Posted: 2 days ago