Period
to 20 August 2019

The median annual salary for a Service Manager was £42,000 in advertised job vacancies in Hertfordshire during the 6 months to 20 August 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
East of England > Hertfordshire
6 months to
20 Aug 2019
Same period 2018 Same period 2017
Rank 151 195 162
Rank change year-on-year +44 -33 -17
Permanent jobs requiring a Service Manager 7 19 44
As % of all permanent IT jobs advertised in Hertfordshire 0.26% 0.45% 1.07%
As % of the Job Titles category 0.27% 0.46% 1.11%
Number of salaries quoted 6 10 32
Hertfordshire median annual salary £42,000 £62,500 £43,750
Median salary % change year-on-year -32.80% +42.86% -12.50%
10th Percentile £40,500 £50,000 £39,750
90th Percentile £86,875 £87,500 £57,125
East of England median annual salary £44,000 £50,000 £45,000
% change year-on-year -12.00% +11.11% -10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 2,616 4,162 3,970
% of permanent IT jobs with a recognized job title 96.42% 97.63% 96.97%
Number of salaries quoted 1,996 3,292 3,376
Hertfordshire median annual salary £47,500 £50,000 £45,000
Median salary % change year-on-year -5.00% +11.11% -
10th Percentile £25,750 £26,750 £25,750
90th Percentile £73,750 £72,500 £70,000
East of England median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% -

Service Manager
Job Vacancy Trend in Hertfordshire

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Manager in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Hertfordshire.

Salary trend for Service Manager in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Service Manager in Hertfordshire over the 6 months to 20 August 2019.

Salary histogram for Service Manager in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 6 months to 20 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +2 3 £42,000 -16.00%
Watford +7 1 £67,500 +8.00%
Letchworth -10 1 £41,000 -25.45%
Service Manager
East of England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 20 August 2019, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Service Manager in the job title.

1 5 (71.43%) ITIL
1 5 (71.43%) Service Delivery
1 5 (71.43%) Finance
2 3 (42.86%) Risk Management
2 3 (42.86%) C
2 3 (42.86%) SLA
2 3 (42.86%) Change Control
2 3 (42.86%) Contract Management
2 3 (42.86%) Security Cleared
2 3 (42.86%) Public Sector
2 3 (42.86%) Police
3 2 (28.57%) Retail
3 2 (28.57%) EPoS
3 2 (28.57%) SAP
3 2 (28.57%) Business Intelligence
4 1 (14.29%) Service Management
4 1 (14.29%) ITSM
4 1 (14.29%) Microsoft Excel
4 1 (14.29%) PPP
4 1 (14.29%) Microsoft
4 1 (14.29%) ITIL Certification
4 1 (14.29%) Degree
4 1 (14.29%) Supplier Management
4 1 (14.29%) Billing
4 1 (14.29%) Creative Thinking
4 1 (14.29%) Commercial Awareness
4 1 (14.29%) Contract Negotiation
4 1 (14.29%) Vulnerability Management
4 1 (14.29%) People Management
4 1 (14.29%) Business Forecasting

Service Manager Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (14.29%) Microsoft Excel
Communications & Networking
1 1 (14.29%) PPP
Development Applications
1 1 (14.29%) Hudson
General
1 5 (71.43%) Finance
2 3 (42.86%) Police
2 3 (42.86%) Public Sector
3 2 (28.57%) Retail
4 1 (14.29%) Billing
Miscellaneous
1 2 (28.57%) EPoS
Processes & Methodologies
1 5 (71.43%) ITIL
1 5 (71.43%) Service Delivery
2 3 (42.86%) Change Control
2 3 (42.86%) Contract Management
2 3 (42.86%) Risk Management
3 2 (28.57%) Business Intelligence
4 1 (14.29%) Business Forecasting
4 1 (14.29%) Commercial Awareness
4 1 (14.29%) Contract Negotiation
4 1 (14.29%) Creative Thinking
4 1 (14.29%) ITSM
4 1 (14.29%) People Management
4 1 (14.29%) Service Management
4 1 (14.29%) Supplier Management
4 1 (14.29%) Vulnerability Management
Programming Languages
1 3 (42.86%) C
Qualifications
1 3 (42.86%) Security Cleared
2 1 (14.29%) Degree
2 1 (14.29%) ITIL Certification
Quality Assurance & Compliance
1 3 (42.86%) SLA
Vendors
1 2 (28.57%) SAP
2 1 (14.29%) Microsoft