Period
to 25 November 2017

The median annual salary for a Service Manager was £52,500 in advertised job vacancies in Hertfordshire during the 6 months to 25 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
East of England > Hertfordshire
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 186 157 181
Rank change year-on-year -29 +24 -5
Permanent jobs requiring a Service Manager 28 60 57
As % of all permanent IT jobs advertised in Hertfordshire 0.64% 1.34% 1.06%
As % of the Job Titles category 0.66% 1.38% 1.10%
Number of salaries quoted 17 37 36
Hertfordshire median annual salary £52,500 £60,000 £51,250
Median salary % change year-on-year -12.50% +17.07% +2.50%
10th Percentile £30,000 £35,750 £37,500
90th Percentile £56,700 £67,500 £65,000
East of England median annual salary £48,000 £52,500 £55,000
% change year-on-year -8.57% -4.55% +15.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 4240 4338 5189
% of permanent IT jobs with a recognized job title 96.72% 97.20% 96.76%
Number of salaries quoted 3597 3622 4273
Hertfordshire median annual salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.56% -
10th Percentile £25,500 £25,750 £25,875
90th Percentile £69,400 £71,250 £70,000
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

Service Manager
Job Vacancy Trend in Hertfordshire

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Manager in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Hertfordshire.

Salary trend for Service Manager in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Service Manager in Hertfordshire over the 6 months to 25 November 2017.

Salary histogram for Service Manager in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 6 months to 25 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -18 8 £50,000 -20.00% 1
Hatfield +8 5 £52,500 +5.00%
Rickmansworth +5 2 £53,500 -
Stevenage -2 2 - -
Hemel Hempstead -13 1 £33,500 -39.09% 1
Service Manager
East of England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 25 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Service Manager in the job title.

1 21 (75.00%) Service Delivery
2 16 (57.14%) ITIL
3 13 (46.43%) SLA
4 11 (39.29%) Service Management
5 9 (32.14%) Finance
6 8 (28.57%) Stakeholder Management
7 7 (25.00%) ERP
8 6 (21.43%) French Language
8 6 (21.43%) Contract Management
9 5 (17.86%) Mentoring
9 5 (17.86%) Service Design
9 5 (17.86%) Problem Management
9 5 (17.86%) Citrix
9 5 (17.86%) Logistics
10 4 (14.29%) Statistics
10 4 (14.29%) Manufacturing
10 4 (14.29%) ITSM
10 4 (14.29%) Cadence
10 4 (14.29%) SAP SM
10 4 (14.29%) Configuration Management
10 4 (14.29%) Microsoft
10 4 (14.29%) E-Commerce
10 4 (14.29%) ISEB
10 4 (14.29%) SAP
10 4 (14.29%) German Language
10 4 (14.29%) SCCM
10 4 (14.29%) Time Management
10 4 (14.29%) Performance Management
10 4 (14.29%) Release Management
10 4 (14.29%) FMCG

Service Manager Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.57%) Adobe Experience Manager
Applications
1 3 (10.71%) Microsoft Excel
1 3 (10.71%) Microsoft PowerPoint
Business Applications
1 4 (14.29%) SAP SM
2 3 (10.71%) Magento
Cloud Services
1 1 (3.57%) IaaS
1 1 (3.57%) Microsoft Azure
1 1 (3.57%) Office 365
1 1 (3.57%) PaaS
1 1 (3.57%) SaaS
Communications & Networking
1 3 (10.71%) SMS
2 1 (3.57%) LAN
2 1 (3.57%) WAN
Database & Business Intelligence
1 3 (10.71%) Relational Database
2 2 (7.14%) MongoDB
2 2 (7.14%) SQL Server
3 1 (3.57%) MySQL
Development Applications
1 1 (3.57%) Maven
General
1 9 (32.14%) Finance
2 6 (21.43%) French Language
3 4 (14.29%) German Language
3 4 (14.29%) Manufacturing
4 3 (10.71%) Games
5 2 (7.14%) Retail
6 1 (3.57%) Billing
Libraries, Frameworks & Software Standards
1 3 (10.71%) Flash
2 1 (3.57%) AngularJS
2 1 (3.57%) CSS
2 1 (3.57%) J2EE
2 1 (3.57%) jQuery
2 1 (3.57%) REST
2 1 (3.57%) Sass
2 1 (3.57%) Spring
2 1 (3.57%) Spring MVC
2 1 (3.57%) Twitter Bootstrap
2 1 (3.57%) Web Services
Miscellaneous
1 4 (14.29%) FMCG
2 3 (10.71%) Data Centre
3 2 (7.14%) Analytical Skills
3 2 (7.14%) Computer Science
3 2 (7.14%) Fintech
4 1 (3.57%) Management Information System
4 1 (3.57%) Virtual Team
Operating Systems
1 2 (7.14%) Windows
2 1 (3.57%) Linux
2 1 (3.57%) Unix
2 1 (3.57%) Windows Server
2 1 (3.57%) Windows Server 2008
2 1 (3.57%) Windows Server 2012
Processes & Methodologies
1 21 (75.00%) Service Delivery
2 16 (57.14%) ITIL
3 11 (39.29%) Service Management
4 8 (28.57%) Stakeholder Management
5 7 (25.00%) ERP
6 6 (21.43%) Contract Management
7 5 (17.86%) Logistics
7 5 (17.86%) Mentoring
7 5 (17.86%) Problem Management
7 5 (17.86%) Service Design
8 4 (14.29%) Configuration Management
8 4 (14.29%) Critical Success Factor
8 4 (14.29%) E-Commerce
8 4 (14.29%) Escalation Management
8 4 (14.29%) Financial Modelling
8 4 (14.29%) ITSM
8 4 (14.29%) Performance Management
8 4 (14.29%) Release Management
8 4 (14.29%) Statistics
8 4 (14.29%) Time Management
Programming Languages
1 3 (10.71%) PHP
2 1 (3.57%) Java
2 1 (3.57%) JavaScript
Qualifications
1 4 (14.29%) ISEB
2 2 (7.14%) Degree
2 2 (7.14%) ITIL Certification
3 1 (3.57%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (46.43%) SLA
2 1 (3.57%) Sarbanes-Oxley
System Software
1 1 (3.57%) Active Directory
1 1 (3.57%) Hyper-V
1 1 (3.57%) XenApp
1 1 (3.57%) XenServer
Systems Management
1 4 (14.29%) AirWatch
1 4 (14.29%) SCCM
1 4 (14.29%) XenMobile
Vendors
1 5 (17.86%) Citrix
2 4 (14.29%) Cadence
2 4 (14.29%) Microsoft
2 4 (14.29%) MobileIron
2 4 (14.29%) SAP
3 2 (7.14%) Sybase
4 1 (3.57%) Sun