Period
to 15 November 2018

The median annual salary for a Service Manager was £82,500 in advertised job vacancies in Hertfordshire during the 6 months to 15 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
East of England > Hertfordshire
6 months to
15 Nov 2018
Same period 2017 Same period 2016
Rank 177 193 155
Rank change year-on-year +16 -38 +31
Permanent jobs requiring a Service Manager 32 29 62
As % of all permanent IT jobs advertised in Hertfordshire 0.82% 0.66% 1.37%
As % of the Job Titles category 0.84% 0.68% 1.42%
Number of salaries quoted 12 17 38
Hertfordshire median annual salary £82,500 £50,000 £60,000
Median salary % change year-on-year +65.00% -16.67% +20.00%
10th Percentile £57,875 £30,000 £35,875
90th Percentile £87,500 £56,550 £67,500
East of England median annual salary £67,500 £48,000 £52,500
% change year-on-year +40.63% -8.57% -4.55%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 3,803 4,256 4,373
% of permanent IT jobs with a recognized job title 97.21% 96.88% 96.85%
Number of salaries quoted 2,966 3,615 3,649
Hertfordshire median annual salary £47,500 £45,000 £47,500
Median salary % change year-on-year +5.56% -5.26% +5.56%
10th Percentile £26,250 £25,500 £25,500
90th Percentile £74,875 £70,000 £71,250
East of England median annual salary £45,000 £45,000 £45,000

Service Manager
Job Vacancy Trend in Hertfordshire

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Manager in Hertfordshire

Service Manager
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Hertfordshire.

Salary trend for Service Manager in Hertfordshire

Service Manager
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Service Manager in Hertfordshire over the 6 months to 15 November 2018.

Salary histogram for Service Manager in Hertfordshire

Service Manager
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Hertfordshire region over the 6 months to 15 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +13 18 £62,500 +25.00% 1
Hatfield +10 10 £82,500 +57.14%
Stevenage +13 4 - -
Service Manager
East of England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 15 November 2018, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Service Manager in the job title.

1 19 (59.38%) Windows
2 15 (46.88%) Service Management
2 15 (46.88%) Service Delivery
3 14 (43.75%) Linux
3 14 (43.75%) ITIL
4 13 (40.63%) Microsoft
5 12 (37.50%) ITSM
5 12 (37.50%) Python
6 11 (34.38%) Degree
6 11 (34.38%) Mentoring
6 11 (34.38%) Windows Server
7 10 (31.25%) Line Management
7 10 (31.25%) Decision-Making
7 10 (31.25%) Stakeholder Management
8 8 (25.00%) Coaching
9 7 (21.88%) Ajax
9 7 (21.88%) Time Management
9 7 (21.88%) LAMP
9 7 (21.88%) JavaScript
9 7 (21.88%) PHP
9 7 (21.88%) MySQL
9 7 (21.88%) C++
9 7 (21.88%) HTML
9 7 (21.88%) CSS
9 7 (21.88%) Analytical Skills
9 7 (21.88%) Data Analysis
9 7 (21.88%) Web Application Development
9 7 (21.88%) Creative Thinking
9 7 (21.88%) Analytical Thinking
9 7 (21.88%) Budgeting and Forecasting

Service Manager Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.75%) SharePoint
2 5 (15.63%) OpenStack
3 2 (6.25%) Apache
Applications
1 3 (9.38%) Microsoft Excel
1 3 (9.38%) Microsoft PowerPoint
Cloud Services
1 6 (18.75%) Amazon AWS
1 6 (18.75%) Azure Active Directory
1 6 (18.75%) Microsoft Azure
1 6 (18.75%) Office 365
1 6 (18.75%) OneDrive
1 6 (18.75%) Yammer
2 5 (15.63%) SaaS
Communications & Networking
1 3 (9.38%) SMS
Database & Business Intelligence
1 7 (21.88%) MySQL
2 6 (18.75%) PostgreSQL
General
1 3 (9.38%) Finance
1 3 (9.38%) Retail
Libraries, Frameworks & Software Standards
1 7 (21.88%) Ajax
1 7 (21.88%) CSS
1 7 (21.88%) HTML
1 7 (21.88%) LAMP
2 5 (15.63%) Web Services
3 3 (9.38%) Flash
Miscellaneous
1 7 (21.88%) Analytical Skills
2 5 (15.63%) Data Centre
2 5 (15.63%) Public Cloud
3 4 (12.50%) Enterprise Storage
4 3 (9.38%) Cloud Native
5 1 (3.13%) Private Cloud
5 1 (3.13%) Virtual Team
Operating Systems
1 19 (59.38%) Windows
2 14 (43.75%) Linux
3 11 (34.38%) Windows Server
4 6 (18.75%) Apple iOS
4 6 (18.75%) Debian
4 6 (18.75%) Ubuntu
4 6 (18.75%) Unix
4 6 (18.75%) Windows 10
4 6 (18.75%) Windows 7
Processes & Methodologies
1 15 (46.88%) Service Delivery
1 15 (46.88%) Service Management
2 14 (43.75%) ITIL
3 12 (37.50%) ITSM
4 11 (34.38%) Mentoring
5 10 (31.25%) Decision-Making
5 10 (31.25%) Line Management
5 10 (31.25%) Stakeholder Management
6 8 (25.00%) Coaching
7 7 (21.88%) Analytical Thinking
7 7 (21.88%) Budgeting and Forecasting
7 7 (21.88%) Creative Thinking
7 7 (21.88%) Data Analysis
7 7 (21.88%) Time Management
7 7 (21.88%) Web Application Development
8 6 (18.75%) Problem-Solving
9 5 (15.63%) DevOps
9 5 (15.63%) Matrix Organization
9 5 (15.63%) Portfolio Management
9 5 (15.63%) Site Reliability Engineering
Programming Languages
1 12 (37.50%) Python
2 7 (21.88%) C++
2 7 (21.88%) JavaScript
2 7 (21.88%) PHP
3 1 (3.13%) Java
Qualifications
1 11 (34.38%) Degree
2 4 (12.50%) MBA
3 3 (9.38%) ISEB
3 3 (9.38%) SC Cleared
3 3 (9.38%) Security Cleared
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 3 (9.38%) GDPR
System Software
1 6 (18.75%) Active Directory
1 6 (18.75%) Microsoft App-V
1 6 (18.75%) XenApp
1 6 (18.75%) XenDesktop
2 4 (12.50%) VMware Infrastructure
3 1 (3.13%) Ceph
3 1 (3.13%) Docker
Systems Management
1 6 (18.75%) AirWatch
1 6 (18.75%) IBM BigFix
1 6 (18.75%) SCCM
2 5 (15.63%) Kubernetes
Vendors
1 13 (40.63%) Microsoft
2 6 (18.75%) Altiris
2 6 (18.75%) Citrix
2 6 (18.75%) IBM
2 6 (18.75%) Ivanti
2 6 (18.75%) MobileIron
2 6 (18.75%) Oracle
3 4 (12.50%) NetApp
3 4 (12.50%) VMware
4 3 (9.38%) Cadence