Period
to 16 December 2018

The median contractor rate for a Service Manager was £475 per day in advertised job vacancies in Hertfordshire during the 6 months to 16 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Manager
East of England > Hertfordshire
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 97 93 88
Rank change year-on-year -4 -5 +6
Contract jobs requiring a Service Manager 12 8 10
As % of all contract IT jobs advertised in Hertfordshire 0.76% 0.50% 0.70%
As % of the Job Titles category 0.82% 0.54% 0.73%
Number of daily rates quoted 8 6 8
Hertfordshire median daily rate £475 £413 £400
Median daily rate % change year-on-year +15.15% +3.13% -17.95%
10th Percentile £383 £363 £346
90th Percentile £508 £474 £498
East of England median daily rate £455 £435 £400
% change year-on-year +4.60% +8.75% +6.67%
Number of hourly rates quoted 0 0 0
Hertfordshire median hourly rate - - -
East of England median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hertfordshire
Contract vacancies in Hertfordshire with a recognized job title 1,466 1,485 1,379
% of contract IT jobs with a recognized job title 92.96% 93.22% 96.23%
Number of daily rates quoted 886 760 784
Hertfordshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - -
10th Percentile £190 £200 £210
90th Percentile £556 £575 £546
East of England median daily rate £425 £413 £388
% change year-on-year +3.03% +6.45% -0.64%
Number of hourly rates quoted 119 128 86
Hertfordshire median hourly rate £17.32 £17.50 £14.50
Median hourly rate % change year-on-year -1.03% +20.69% -14.71%
10th Percentile £11.17 £10.99 £10.00
90th Percentile £48.25 £43.75 £53.13
East of England median hourly rate £17.35 £20.00 £20.00
% change year-on-year -13.24% - -4.78%

Service Manager
Job Vacancy Trend in Hertfordshire

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Manager in Hertfordshire

Service Manager
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in Hertfordshire.

Contractor daily rate trend for Service Manager in Hertfordshire

Service Manager
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Manager in Hertfordshire over the 6 months to 16 December 2018.

Contractor daily rate histogram for Service Manager in Hertfordshire

Service Manager
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Manager in Hertfordshire.

Contractor hourly rate trend for Service Manager in Hertfordshire

Service Manager
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the Hertfordshire region over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +10 6 £483 - 1
Hemel Hempstead -1 3 £475 +1.06% 1
Stevenage - 1 - -
Welwyn Garden City - 1 - -
Service Manager
East of England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 16 December 2018, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region featuring Service Manager in the job title.

1 8 (66.67%) Service Management
1 8 (66.67%) Service Delivery
2 7 (58.33%) ITIL
3 4 (33.33%) SLA
3 4 (33.33%) ISO/IEC 20000
3 4 (33.33%) Security Cleared
3 4 (33.33%) Contract Management
4 3 (25.00%) Performance Management
4 3 (25.00%) People Management
4 3 (25.00%) ITSM
4 3 (25.00%) Risk Management
5 2 (16.67%) Finance
5 2 (16.67%) Stakeholder Management
5 2 (16.67%) Data Centre
5 2 (16.67%) Infrastructure Management
5 2 (16.67%) SaaS
5 2 (16.67%) Trend Analysis
5 2 (16.67%) Portfolio Management
5 2 (16.67%) Acceptance Criteria
5 2 (16.67%) Decision-Making
5 2 (16.67%) Problem-Solving
6 1 (8.33%) Availability Management
6 1 (8.33%) Analytics
6 1 (8.33%) IT Strategy
6 1 (8.33%) Resource Management
6 1 (8.33%) QA
6 1 (8.33%) CMDB
6 1 (8.33%) Problem Management
6 1 (8.33%) Use Case
6 1 (8.33%) Release Management

Service Manager Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (16.67%) SaaS
Development Applications
1 1 (8.33%) JIRA
General
1 2 (16.67%) Finance
2 1 (8.33%) Law
Miscellaneous
1 2 (16.67%) Data Centre
2 1 (8.33%) Analytical Skills
2 1 (8.33%) CMDB
2 1 (8.33%) Virtual Team
Processes & Methodologies
1 8 (66.67%) Service Delivery
1 8 (66.67%) Service Management
2 7 (58.33%) ITIL
3 4 (33.33%) Contract Management
4 3 (25.00%) ITSM
4 3 (25.00%) People Management
4 3 (25.00%) Performance Management
4 3 (25.00%) Risk Management
5 2 (16.67%) Acceptance Criteria
5 2 (16.67%) Decision-Making
5 2 (16.67%) Infrastructure Management
5 2 (16.67%) Portfolio Management
5 2 (16.67%) Problem-Solving
5 2 (16.67%) Stakeholder Management
5 2 (16.67%) Trend Analysis
6 1 (8.33%) Availability Management
6 1 (8.33%) Business Continuity
6 1 (8.33%) Information Security
6 1 (8.33%) IT Strategy
6 1 (8.33%) Operations Management
Qualifications
1 4 (33.33%) Security Cleared
2 1 (8.33%) ITIL Certification
2 1 (8.33%) SC Cleared
Quality Assurance & Compliance
1 4 (33.33%) ISO/IEC 20000
1 4 (33.33%) SLA
2 1 (8.33%) QA
Vendors
1 1 (8.33%) Fujitsu
1 1 (8.33%) ServiceNow