Period
to 25 May 2019

The median annual salary for a Technical Support Engineer was £32,500 in advertised job vacancies in Hertfordshire during the 6 months to 25 May 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
East of England > Hertfordshire
6 months to
25 May 2019
Same period 2018 Same period 2017
Rank 171 212 199
Rank change year-on-year +41 -13 0
Permanent jobs requiring a Technical Support Engineer 4 6 11
As % of all permanent IT jobs advertised in Hertfordshire 0.13% 0.13% 0.26%
As % of the Job Titles category 0.13% 0.13% 0.27%
Number of salaries quoted 3 6 10
Hertfordshire median annual salary £32,500 £32,500 £21,000
Median salary % change year-on-year - +54.76% -6.67%
10th Percentile £25,150 £28,750 £16,000
90th Percentile £37,250 £40,625 £42,500
East of England median annual salary £32,500 £31,250 £27,000
% change year-on-year +4.00% +15.74% -5.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 2,975 4,635 4,112
% of permanent IT jobs with a recognized job title 96.40% 97.48% 97.00%
Number of salaries quoted 2,301 3,887 3,503
Hertfordshire median annual salary £50,000 £50,000 £45,000
Median salary % change year-on-year - +11.11% -
10th Percentile £25,500 £26,250 £25,000
90th Percentile £73,750 £71,250 £70,000
East of England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% +1.12%

Technical Support Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Technical Support Engineer in Hertfordshire

Technical Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in Hertfordshire.

Salary trend for Technical Support Engineer in Hertfordshire

Technical Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the Hertfordshire region over the 6 months to 25 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Letchworth - 2 £33,750 -
Watford +7 1 - -
Hertford - 1 £25,500 -
Technical Support Engineer
East of England

Technical Support Engineer Skill Set
Top 27 Co-occurring IT Skills in Hertfordshire

For the 6 months to 25 May 2019, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Technical Support Engineer in the job title.

1 2 (50.00%) Microsoft
1 2 (50.00%) Office 365
1 2 (50.00%) Microsoft Project
1 2 (50.00%) SharePoint
1 2 (50.00%) PowerShell
1 2 (50.00%) JavaScript
1 2 (50.00%) Power Platform
1 2 (50.00%) PowerApps
2 1 (25.00%) SQL Server
2 1 (25.00%) Root Cause Analysis
2 1 (25.00%) MS Exchange
2 1 (25.00%) LAN
2 1 (25.00%) WAN
2 1 (25.00%) DHCP
2 1 (25.00%) TCP/IP
2 1 (25.00%) DNS
2 1 (25.00%) ITIL
2 1 (25.00%) Windows
2 1 (25.00%) MCSE
2 1 (25.00%) Firewall
2 1 (25.00%) Windows Server
2 1 (25.00%) Infrastructure Engineering
2 1 (25.00%) Systems Engineering
2 1 (25.00%) Active Directory
2 1 (25.00%) Microsoft Certification
2 1 (25.00%) Software Engineering
2 1 (25.00%) Exchange Server 2003

Technical Support Engineer Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) SharePoint
2 1 (25.00%) Exchange Server 2003
2 1 (25.00%) MS Exchange
Applications
1 2 (50.00%) Microsoft Project
Cloud Services
1 2 (50.00%) Office 365
1 2 (50.00%) Power Platform
1 2 (50.00%) PowerApps
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) Firewall
1 1 (25.00%) LAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) WAN
Database & Business Intelligence
1 1 (25.00%) SQL Server
Operating Systems
1 1 (25.00%) Windows
1 1 (25.00%) Windows Server
Processes & Methodologies
1 1 (25.00%) Infrastructure Engineering
1 1 (25.00%) ITIL
1 1 (25.00%) Root Cause Analysis
1 1 (25.00%) Software Engineering
1 1 (25.00%) Systems Engineering
Programming Languages
1 2 (50.00%) JavaScript
1 2 (50.00%) PowerShell
Qualifications
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
System Software
1 1 (25.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft