Period
to 20 November 2017

The median annual salary for a Technical Support Engineer was £25,500 in advertised job vacancies in the East of England during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Engineer
England > East of England
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 316 328 335
Rank change year-on-year +12 +7 +13
Permanent jobs requiring a Technical Support Engineer 41 32 59
As % of all permanent IT jobs advertised in the East of England 0.34% 0.25% 0.38%
As % of the Job Titles category 0.35% 0.25% 0.40%
Number of salaries quoted 35 32 54
East of England median annual salary £25,500 £28,000 £33,000
Median salary % change year-on-year -8.93% -15.15% -5.71%
10th Percentile £17,200 £18,375 £22,800
90th Percentile £40,700 £38,750 £40,000
England median annual salary £30,000 £30,000 £33,000
% change year-on-year - -9.09% +4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11653 12573 14805
% of permanent IT jobs with a recognized job title 96.64% 96.42% 96.44%
Number of salaries quoted 9574 10441 12272
East of England median annual salary £45,000 £45,000 £43,500
Median salary % change year-on-year - +3.45% +2.35%
10th Percentile £26,250 £25,500 £25,000
90th Percentile £68,750 £68,750 £66,250
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Technical Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Technical Support Engineer in the East of England

Technical Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Engineer in the East of England.

Salary trend for Technical Support Engineer in the East of England

Technical Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing Technical Support Engineer in the East of England over the 6 months to 20 November 2017.

Salary histogram for Technical Support Engineer in the East of England

Technical Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Engineer within the East of England region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -14 27 £30,000 +22.45%
Hertfordshire -3 11 £18,500 -42.19% 2
Bedfordshire +27 2 £31,250 -10.71%
Essex +20 1 £42,500 +21.43%
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 20 November 2017, Technical Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Technical Support Engineer in the job title.

1 16 (39.02%) Microsoft
2 15 (36.59%) Electronics
3 13 (31.71%) Telecoms
3 13 (31.71%) Finance
3 13 (31.71%) Manufacturing
3 13 (31.71%) Programme Management
3 13 (31.71%) Marketing
3 13 (31.71%) Active Directory
3 13 (31.71%) Business Intelligence
3 13 (31.71%) SAP
3 13 (31.71%) Digital Marketing
4 11 (26.83%) SQL
5 10 (24.39%) Windows
5 10 (24.39%) Mentoring
6 9 (21.95%) Asset Management
7 8 (19.51%) Service Delivery
7 8 (19.51%) .NET
7 8 (19.51%) Continuous Improvement
8 7 (17.07%) Amazon AWS
8 7 (17.07%) Degree
9 6 (14.63%) SQL Server
10 5 (12.20%) Acoustics
10 5 (12.20%) Social Media
10 5 (12.20%) ASP.NET
11 4 (9.76%) Analytical Skills
12 3 (7.32%) Microsoft Azure
12 3 (7.32%) Windows Server
12 3 (7.32%) Office 365
12 3 (7.32%) Windows 7
12 3 (7.32%) DHCP

Technical Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.88%) MS Exchange
2 1 (2.44%) Exchange Server 2010
2 1 (2.44%) IIS
2 1 (2.44%) nginx
2 1 (2.44%) uWSGI
Business Applications
1 1 (2.44%) Dynamics NAV
Cloud Services
1 7 (17.07%) Amazon AWS
2 3 (7.32%) Microsoft Azure
2 3 (7.32%) Office 365
3 1 (2.44%) Amazon S3
3 1 (2.44%) OneDrive
Communications & Networking
1 3 (7.32%) DHCP
1 3 (7.32%) SAN
2 2 (4.88%) DNS
2 2 (4.88%) TCP/IP
3 1 (2.44%) Firewall
3 1 (2.44%) LDAP
3 1 (2.44%) NetScaler
3 1 (2.44%) VLAN
3 1 (2.44%) VoIP
3 1 (2.44%) Wireless
3 1 (2.44%) Wireless Security
Database & Business Intelligence
1 6 (14.63%) SQL Server
2 1 (2.44%) PostgreSQL
2 1 (2.44%) SQL Server 2016
General
1 15 (36.59%) Electronics
2 13 (31.71%) Finance
2 13 (31.71%) Manufacturing
2 13 (31.71%) Marketing
2 13 (31.71%) Telecoms
3 1 (2.44%) German Language
Libraries, Frameworks & Software Standards
1 8 (19.51%) .NET
2 5 (12.20%) ASP.NET
3 1 (2.44%) Flask
Miscellaneous
1 5 (12.20%) Acoustics
1 5 (12.20%) Social Media
2 4 (9.76%) Analytical Skills
3 2 (4.88%) Life Science
3 2 (4.88%) Replication
4 1 (2.44%) Computer Science
4 1 (2.44%) Data Centre
4 1 (2.44%) Enterprise Software
Operating Systems
1 10 (24.39%) Windows
2 3 (7.32%) Windows 7
2 3 (7.32%) Windows Server
3 2 (4.88%) Linux
3 2 (4.88%) Windows 10
3 2 (4.88%) Windows Server 2008
3 2 (4.88%) Windows Server 2012
4 1 (2.44%) Ubuntu
4 1 (2.44%) Windows Server 2003
Processes & Methodologies
1 13 (31.71%) Business Intelligence
1 13 (31.71%) Digital Marketing
1 13 (31.71%) Programme Management
2 10 (24.39%) Mentoring
3 9 (21.95%) Asset Management
4 8 (19.51%) Continuous Improvement
4 8 (19.51%) Service Delivery
5 2 (4.88%) CRM
5 2 (4.88%) Physics
6 1 (2.44%) DNA
6 1 (2.44%) ITIL
6 1 (2.44%) Server Virtualisation
6 1 (2.44%) Software Engineering
6 1 (2.44%) Time Management
Programming Languages
1 11 (26.83%) SQL
2 1 (2.44%) Bash Shell
2 1 (2.44%) Python
Qualifications
1 7 (17.07%) Degree
2 2 (4.88%) Master's Degree
3 1 (2.44%) MCSA
3 1 (2.44%) MCSE
3 1 (2.44%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.44%) SLA
System Software
1 13 (31.71%) Active Directory
2 1 (2.44%) Hyper-V
2 1 (2.44%) XenApp
Systems Management
1 1 (2.44%) Ansible
1 1 (2.44%) Backup Exec
Vendors
1 16 (39.02%) Microsoft
2 13 (31.71%) SAP
3 2 (4.88%) HP
4 1 (2.44%) AppSense
4 1 (2.44%) Cisco
4 1 (2.44%) Citrix
4 1 (2.44%) CommVault
4 1 (2.44%) Dell
4 1 (2.44%) Symantec
4 1 (2.44%) Twitter
4 1 (2.44%) VMware