Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England > South East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 282 235 220
Rank change year-on-year -47 -15 -34
Permanent jobs citing Incident Management 315 476 645
As % of all permanent IT jobs advertised in the South East 1.03% 1.37% 1.51%
As % of the Processes & Methodologies category 1.18% 1.57% 1.73%
Number of salaries quoted 263 354 522
South East median annual salary £45,000 £44,000 £40,000
Median salary % change year-on-year +2.27% +10.00% +5.26%
10th Percentile £25,000 £22,888 £21,250
90th Percentile £70,000 £65,000 £62,500
England median annual salary £45,000 £44,000 £42,500
% change year-on-year +2.27% +3.53% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26767 30310 37262
As % of all permanent IT jobs advertised in the South East 87.47% 87.42% 86.96%
Number of salaries quoted 22046 25151 30804
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,250
90th Percentile £68,750 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the South East.

Salary trend for Incident Management in the South East

Incident Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Incident Management in the South East over the 6 months to 20 November 2017.

Salary histogram for Incident Management in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -33 141 £52,500 +11.70% 15
Berkshire -23 86 £52,500 +5.00% 5
Hampshire -16 84 £37,500 +10.29% 7
Surrey -33 39 £43,750 -20.45% 3
Buckinghamshire +10 36 £30,000 -25.00% 9
West Sussex +6 26 £60,000 +26.32% 3
Oxfordshire 0 19 £71,250 +35.71% 1
Kent +24 18 £44,500 +72.82% 1
East Sussex +1 13 £60,000 +60.00%
Incident Management
England

For the 6 months to 20 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Incident Management.

1 119 (37.78%) ITIL
2 116 (36.83%) Windows
3 103 (32.70%) Microsoft
4 67 (21.27%) Problem Management
5 56 (17.78%) Active Directory
6 54 (17.14%) Service Delivery
7 53 (16.83%) SLA
8 52 (16.51%) Change Management
9 51 (16.19%) Service Management
10 50 (15.87%) Linux
11 49 (15.56%) Cisco
11 49 (15.56%) Firewall
11 49 (15.56%) Finance
11 49 (15.56%) Windows Server
12 43 (13.65%) ITSM
13 42 (13.33%) Microsoft Certification
14 39 (12.38%) VMware
15 38 (12.06%) Information Security
16 35 (11.11%) Degree
17 34 (10.79%) Security Cleared
17 34 (10.79%) Mentoring
18 33 (10.48%) TCP/IP
19 32 (10.16%) Red Hat
20 31 (9.84%) Cybersecurity
21 30 (9.52%) MS Exchange
21 30 (9.52%) Microsoft Office
22 29 (9.21%) SC Cleared
23 28 (8.89%) WAN
23 28 (8.89%) Cisco Certification
24 27 (8.57%) Juniper

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (9.52%) MS Exchange
2 17 (5.40%) Skype for Business
3 16 (5.08%) Exchange Server 2010
4 12 (3.81%) IIS
5 7 (2.22%) Exchange Server 2013
5 7 (2.22%) SharePoint
6 3 (0.95%) BizTalk Server
7 2 (0.63%) WebSphere
8 1 (0.32%) SharePoint Server
8 1 (0.32%) WebLogic
Applications
1 30 (9.52%) Microsoft Office
2 9 (2.86%) Microsoft Excel
3 4 (1.27%) MS Visio
4 3 (0.95%) Microsoft PowerPoint
5 1 (0.32%) Acrobat
5 1 (0.32%) Spreadsheet
Business Applications
1 7 (2.22%) Remedy ITSM
2 3 (0.95%) Dynamics AX
3 2 (0.63%) Dynamics NAV
3 2 (0.63%) SAP HCM
4 1 (0.32%) Maximo
4 1 (0.32%) Unit4 Business World
Cloud Services
1 25 (7.94%) Office 365
2 23 (7.30%) Microsoft Azure
3 17 (5.40%) IaaS
4 14 (4.44%) Amazon AWS
5 12 (3.81%) PaaS
6 8 (2.54%) Akamai
6 8 (2.54%) SaaS
7 2 (0.63%) G Suite
8 1 (0.32%) Amazon EC2
8 1 (0.32%) Cloud Computing
8 1 (0.32%) Virtual Private Cloud
Communications & Networking
1 49 (15.56%) Firewall
2 33 (10.48%) TCP/IP
3 28 (8.89%) WAN
4 26 (8.25%) MPLS
5 25 (7.94%) DNS
5 25 (7.94%) Network Security
6 23 (7.30%) BGP
6 23 (7.30%) OSPF
7 22 (6.98%) Cisco ASA
8 17 (5.40%) tcpdump
8 17 (5.40%) Wireshark
9 16 (5.08%) DHCP
10 13 (4.13%) IP Telephony
11 12 (3.81%) LAN
11 12 (3.81%) Skype
12 11 (3.49%) BIG-IP
12 11 (3.49%) Remote Desktop
12 11 (3.49%) VPN
13 10 (3.17%) VoIP
14 9 (2.86%) Wi-Fi
Database & Business Intelligence
1 25 (7.94%) SQL Server
2 14 (4.44%) MySQL
3 9 (2.86%) Apache Cassandra
3 9 (2.86%) DB2
4 6 (1.90%) Informix
5 4 (1.27%) Big Data
6 3 (0.95%) MongoDB
7 2 (0.63%) NoSQL
8 1 (0.32%) BusinessObjects
8 1 (0.32%) Couchbase
8 1 (0.32%) Data Warehouse
8 1 (0.32%) Hadoop
8 1 (0.32%) Ingres
8 1 (0.32%) Oracle Exadata
8 1 (0.32%) Oracle Reports
8 1 (0.32%) PostgreSQL
8 1 (0.32%) QlikView
8 1 (0.32%) Relational Database
8 1 (0.32%) SQL Server 2008
8 1 (0.32%) SQL Server 2012
Development Applications
1 6 (1.90%) Burp Suite
1 6 (1.90%) Git (software)
1 6 (1.90%) Jenkins
1 6 (1.90%) Metasploit
2 1 (0.32%) Talend Open Studio
General
1 49 (15.56%) Finance
2 17 (5.40%) Retail
3 10 (3.17%) Telecoms
4 8 (2.54%) Financial Institution
5 7 (2.22%) Manufacturing
6 6 (1.90%) Advertising
6 6 (1.90%) Legal
7 3 (0.95%) Law
8 2 (0.63%) Aerospace
8 2 (0.63%) Banking
8 2 (0.63%) Games
8 2 (0.63%) Publishing
8 2 (0.63%) Spanish Language
9 1 (0.32%) Back Office
9 1 (0.32%) Billing
9 1 (0.32%) Electronics
9 1 (0.32%) Investment Banking
9 1 (0.32%) Marketing
9 1 (0.32%) Pharmaceutical
Job Titles
1 49 (15.56%) Analyst
2 45 (14.29%) Support Engineer
3 36 (11.43%) Service Manager
4 30 (9.52%) Network Engineer
5 21 (6.67%) IT Manager
6 19 (6.03%) IT Support
6 19 (6.03%) Security Engineer
7 18 (5.71%) Network Support
7 18 (5.71%) Network Support Engineer
8 17 (5.40%) Incident Manager
9 16 (5.08%) Infrastructure Engineer
9 16 (5.08%) Service Analyst
9 16 (5.08%) Service Desk Manager
10 15 (4.76%) 2nd Line Support
10 15 (4.76%) Network Security Engineer
10 15 (4.76%) Service Desk Analyst
11 14 (4.44%) Administrator
12 13 (4.13%) Consultant
12 13 (4.13%) Senior Network Engineer
12 13 (4.13%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (1.27%) Web Services
2 1 (0.32%) .NET
2 1 (0.32%) EDI
2 1 (0.32%) Middleware
2 1 (0.32%) WebSphere MQ
2 1 (0.32%) XML
Miscellaneous
1 23 (7.30%) Data Centre
1 23 (7.30%) Management Information System
2 19 (6.03%) Analytical Skills
3 15 (4.76%) Virtual Team
4 13 (4.13%) Computer Science
5 12 (3.81%) Clustering
5 12 (3.81%) Linux Command Line
6 6 (1.90%) Cyber Attack
6 6 (1.90%) Hedge funds
6 6 (1.90%) Replication
7 5 (1.59%) AS400
7 5 (1.59%) User Experience
8 4 (1.27%) Enterprise Software
8 4 (1.27%) Security Operations Centre
9 3 (0.95%) Blackberry
9 3 (0.95%) CMDB
9 3 (0.95%) Fintech
10 2 (0.63%) iPad
10 2 (0.63%) iPhone
10 2 (0.63%) iSeries
Operating Systems
1 116 (36.83%) Windows
2 50 (15.87%) Linux
3 49 (15.56%) Windows Server
4 25 (7.94%) CentOS
5 23 (7.30%) Windows Server 2008
6 22 (6.98%) Windows Server 2012
7 21 (6.67%) Unix
8 19 (6.03%) Windows 10
9 11 (3.49%) Windows 7
10 7 (2.22%) Solaris
11 6 (1.90%) Kali Linux
12 5 (1.59%) AIX
13 4 (1.27%) Ubuntu
14 3 (0.95%) Red Hat Enterprise Linux
14 3 (0.95%) Windows 2000
14 3 (0.95%) Windows 8
14 3 (0.95%) Windows Server 2003
15 2 (0.63%) Mac OS X
15 2 (0.63%) Windows Mobile
Processes & Methodologies
1 119 (37.78%) ITIL
2 67 (21.27%) Problem Management
3 54 (17.14%) Service Delivery
4 52 (16.51%) Change Management
5 51 (16.19%) Service Management
6 43 (13.65%) ITSM
7 38 (12.06%) Information Security
8 34 (10.79%) Mentoring
9 31 (9.84%) Cybersecurity
10 25 (7.94%) Release Management
11 24 (7.62%) Agile Software Development
11 24 (7.62%) Continuous Improvement
11 24 (7.62%) SIEM
12 23 (7.30%) Risk Management
13 21 (6.67%) Network Monitoring
14 17 (5.40%) Time Management
15 16 (5.08%) DevOps
15 16 (5.08%) ITIL V3
15 16 (5.08%) Project Management
15 16 (5.08%) Stakeholder Management
Programming Languages
1 21 (6.67%) SQL
2 19 (6.03%) Python
3 14 (4.44%) PowerShell
4 11 (3.49%) C++
4 11 (3.49%) JavaScript
5 8 (2.54%) C#
6 7 (2.22%) Java
7 6 (1.90%) Shell Script
8 5 (1.59%) Bash Shell
9 4 (1.27%) Perl
10 2 (0.63%) C
10 2 (0.63%) Ruby
11 1 (0.32%) ActionScript
11 1 (0.32%) ActionScript 2.0
11 1 (0.32%) FoxPro (VFP)
11 1 (0.32%) T-SQL
Qualifications
1 42 (13.33%) Microsoft Certification
2 35 (11.11%) Degree
3 34 (10.79%) Security Cleared
4 29 (9.21%) SC Cleared
5 28 (8.89%) Cisco Certification
6 23 (7.30%) MCSE
7 22 (6.98%) CCNP
8 19 (6.03%) CISSP
9 14 (4.44%) CISM
9 14 (4.44%) ITIL Foundation Certificate
10 12 (3.81%) ITIL Certification
10 12 (3.81%) MCP
11 11 (3.49%) RHCA
12 6 (1.90%) CCNA
12 6 (1.90%) DV Cleared
12 6 (1.90%) MCSA
13 4 (1.27%) CEH
13 4 (1.27%) CISA
14 3 (0.95%) CRISC
14 3 (0.95%) JNCIA
Quality Assurance & Compliance
1 53 (16.83%) SLA
2 17 (5.40%) ISO/IEC 27001
3 11 (3.49%) PCI DSS
4 8 (2.54%) ISO/IEC 20000
5 5 (1.59%) Sarbanes-Oxley
6 3 (0.95%) GDPR
7 2 (0.63%) ISO 22301
7 2 (0.63%) NIST 800
7 2 (0.63%) QA
8 1 (0.32%) ISO 9001
8 1 (0.32%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.32%) TickIT
System Software
1 56 (17.78%) Active Directory
2 18 (5.71%) VMware Infrastructure
3 14 (4.44%) Hyper-V
4 9 (2.86%) vSphere
5 8 (2.54%) Docker
6 4 (1.27%) Tivoli Workload Scheduler
6 4 (1.27%) VMware ESXi
6 4 (1.27%) XenDesktop
7 3 (0.95%) Firmware
8 1 (0.32%) Snort
8 1 (0.32%) Virtual Desktop
8 1 (0.32%) Virtual Machines
Systems Management
1 15 (4.76%) WSUS
2 7 (2.22%) Ansible
2 7 (2.22%) SCCM
3 6 (1.90%) Kubernetes
3 6 (1.90%) NetBackup
3 6 (1.90%) SCOM
4 5 (1.59%) Microsoft Clustering
4 5 (1.59%) Opscode Chef
4 5 (1.59%) Tivoli
5 4 (1.27%) Norton AntiVirus
6 3 (0.95%) Backup Exec
6 3 (0.95%) SCOrch
6 3 (0.95%) SCSM
6 3 (0.95%) vCenter Server
7 2 (0.63%) IBM BigFix
7 2 (0.63%) Netcool
7 2 (0.63%) Prometheus
7 2 (0.63%) Systems Management Server (SMS)
7 2 (0.63%) Tivoli Configuration Manager
7 2 (0.63%) Tivoli Monitoring
Vendors
1 103 (32.70%) Microsoft
2 49 (15.56%) Cisco
3 39 (12.38%) VMware
4 32 (10.16%) Red Hat
5 27 (8.57%) Juniper
6 20 (6.35%) CheckPoint
6 20 (6.35%) Citrix
7 19 (6.03%) F5
8 17 (5.40%) NetScout
9 15 (4.76%) Oracle
10 13 (4.13%) Remedy
11 10 (3.17%) Avaya
12 8 (2.54%) BMC
13 7 (2.22%) ServiceNow
13 7 (2.22%) SolarWinds
13 7 (2.22%) Symantec
14 6 (1.90%) Atlassian
14 6 (1.90%) LANDesk
14 6 (1.90%) NetApp
14 6 (1.90%) Sybase