Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > South East
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 242 228 258
Rank change year-on-year -14 +30 -92
Permanent jobs citing Incident Management 389 458 506
As % of all permanent IT jobs advertised in the South East 1.26% 1.43% 1.26%
As % of the Processes & Methodologies category 1.45% 1.63% 1.44%
Number of salaries quoted 326 348 416
South East median annual salary £47,500 £44,000 £40,000
Median salary % change year-on-year +7.95% +10.00% +5.26%
10th Percentile £25,000 £24,425 £21,250
90th Percentile £70,000 £65,000 £62,500
England median annual salary £47,500 £44,000 £43,000
% change year-on-year +7.95% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26,897 28,015 35,097
As % of all permanent IT jobs advertised in the South East 87.43% 87.48% 87.20%
Number of salaries quoted 22,146 22,971 29,444
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £27,500 £27,500 £26,250
90th Percentile £70,000 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the South East.

Salary trend for Incident Management in the South East

Incident Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Incident Management in the South East over the 6 months to 17 January 2018.

Salary histogram for Incident Management in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South East region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -26 156 £50,000 +11.11% 19
Hampshire -28 110 £40,000 +14.29% 16
Berkshire -17 105 £50,000 - 5
Surrey -8 49 £46,250 -15.91% 9
West Sussex +24 40 £60,000 +26.32%
Buckinghamshire 0 29 £35,000 -12.50% 10
Kent +36 24 £40,250 +61.00%
Oxfordshire -6 24 £55,000 +25.71% 4
East Sussex -15 13 £60,000 +60.00% 4
Sussex -12 6 £52,500 -8.70%
Incident Management
England

For the 6 months to 17 January 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for Incident Management.

1 170 (43.70%) ITIL
2 145 (37.28%) Windows
3 132 (33.93%) Microsoft
4 67 (17.22%) Cisco
4 67 (17.22%) Linux
4 67 (17.22%) Problem Management
5 63 (16.20%) Active Directory
6 60 (15.42%) SLA
7 59 (15.17%) Firewall
8 57 (14.65%) Service Delivery
9 54 (13.88%) Service Management
10 52 (13.37%) Information Security
10 52 (13.37%) Windows Server
11 51 (13.11%) Finance
12 46 (11.83%) Change Management
12 46 (11.83%) TCP/IP
13 45 (11.57%) ITSM
13 45 (11.57%) VMware
14 43 (11.05%) Microsoft Office
15 42 (10.80%) Microsoft Certification
16 41 (10.54%) Cisco Certification
17 40 (10.28%) WAN
17 40 (10.28%) Cybersecurity
18 38 (9.77%) Agile Software Development
19 36 (9.25%) Office 365
19 36 (9.25%) SIEM
20 35 (9.00%) Security Cleared
20 35 (9.00%) Unix
20 35 (9.00%) OSPF
20 35 (9.00%) BGP

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (7.97%) MS Exchange
2 19 (4.88%) Exchange Server 2010
3 17 (4.37%) IIS
4 15 (3.86%) Skype for Business
5 10 (2.57%) Exchange Server 2013
6 4 (1.03%) SharePoint
7 3 (0.77%) WebSphere
8 1 (0.26%) Apache
8 1 (0.26%) WebLogic
Applications
1 43 (11.05%) Microsoft Office
2 11 (2.83%) Microsoft Excel
3 3 (0.77%) Microsoft PowerPoint
3 3 (0.77%) MS Visio
4 1 (0.26%) Acrobat
4 1 (0.26%) Spreadsheet
Business Applications
1 5 (1.29%) Remedy ITSM
2 2 (0.51%) SAP HCM
3 1 (0.26%) Dynamics NAV
3 1 (0.26%) Maximo
3 1 (0.26%) SAP HR
3 1 (0.26%) Unit4 Business World
Cloud Services
1 36 (9.25%) Office 365
2 27 (6.94%) Microsoft Azure
3 14 (3.60%) IaaS
4 12 (3.08%) Amazon AWS
5 10 (2.57%) SaaS
6 9 (2.31%) PaaS
7 5 (1.29%) Akamai
8 4 (1.03%) Google Analytics
9 2 (0.51%) Azure Active Directory
9 2 (0.51%) Cloud Computing
9 2 (0.51%) G Suite
10 1 (0.26%) Amazon EC2
10 1 (0.26%) SuccessFactors
10 1 (0.26%) Virtual Private Cloud
Communications & Networking
1 59 (15.17%) Firewall
2 46 (11.83%) TCP/IP
3 40 (10.28%) WAN
4 35 (9.00%) BGP
4 35 (9.00%) OSPF
5 34 (8.74%) Network Security
6 32 (8.23%) Cisco ASA
7 31 (7.97%) MPLS
8 28 (7.20%) DNS
9 25 (6.43%) VoIP
10 24 (6.17%) LAN
11 22 (5.66%) VPN
12 21 (5.40%) Wireshark
13 19 (4.88%) DHCP
14 16 (4.11%) VLAN
15 15 (3.86%) Ethernet
15 15 (3.86%) IP Telephony
16 13 (3.34%) tcpdump
17 11 (2.83%) Intrusion Detection
17 11 (2.83%) Wireless
Database & Business Intelligence
1 31 (7.97%) SQL Server
2 21 (5.40%) MySQL
3 8 (2.06%) DB2
4 7 (1.80%) Data Mining
4 7 (1.80%) Oracle Exadata
5 6 (1.54%) MongoDB
6 5 (1.29%) Apache Cassandra
7 4 (1.03%) NoSQL
7 4 (1.03%) Power BI
8 3 (0.77%) Redis
9 2 (0.51%) Big Data
9 2 (0.51%) Informix
10 1 (0.26%) BusinessObjects
10 1 (0.26%) Couchbase
10 1 (0.26%) Data Warehouse
10 1 (0.26%) Ingres
10 1 (0.26%) Oracle Reports
10 1 (0.26%) PostgreSQL
10 1 (0.26%) QlikView
10 1 (0.26%) SQL Server 2008
Development Applications
1 5 (1.29%) Burp Suite
1 5 (1.29%) Metasploit
2 2 (0.51%) Git (software)
2 2 (0.51%) Jenkins
3 1 (0.26%) Visual Studio
General
1 51 (13.11%) Finance
2 30 (7.71%) Retail
3 24 (6.17%) Telecoms
4 7 (1.80%) Legal
4 7 (1.80%) Manufacturing
5 6 (1.54%) Advertising
6 5 (1.29%) Law
7 4 (1.03%) Banking
7 4 (1.03%) Financial Institution
8 3 (0.77%) Investment Banking
9 2 (0.51%) Publishing
10 1 (0.26%) Aerospace
10 1 (0.26%) Back Office
10 1 (0.26%) Billing
10 1 (0.26%) Electronics
10 1 (0.26%) Games
10 1 (0.26%) Marketing
10 1 (0.26%) Spanish Language
Job Titles
1 76 (19.54%) Analyst
2 49 (12.60%) Service Manager
3 48 (12.34%) Support Engineer
4 33 (8.48%) Network Engineer
5 30 (7.71%) IT Manager
6 28 (7.20%) Service Analyst
7 23 (5.91%) IT Support
8 21 (5.40%) Service Desk Analyst
9 19 (4.88%) Service Desk Manager
9 19 (4.88%) Windows Engineer
10 18 (4.63%) Consultant
10 18 (4.63%) Infrastructure Engineer
10 18 (4.63%) Network Support
10 18 (4.63%) Network Support Engineer
11 17 (4.37%) C# Software Engineer
11 17 (4.37%) C++ Software Engineer
11 17 (4.37%) Security Consultant
11 17 (4.37%) Senior Analyst
11 17 (4.37%) Software Engineer
12 16 (4.11%) Security Analyst
Libraries, Frameworks & Software Standards
1 5 (1.29%) .NET
2 2 (0.51%) Middleware
2 2 (0.51%) Visualforce
2 2 (0.51%) XBRL
2 2 (0.51%) XML
3 1 (0.26%) ASP.NET
3 1 (0.26%) ASP.NET MVC
3 1 (0.26%) SAP Fiori
3 1 (0.26%) WCF
3 1 (0.26%) Web Services
3 1 (0.26%) WebSphere MQ
3 1 (0.26%) WF
Miscellaneous
1 35 (9.00%) Management Information System
2 28 (7.20%) Analytical Skills
2 28 (7.20%) Data Centre
3 13 (3.34%) Computer Science
4 12 (3.08%) Linux Command Line
5 10 (2.57%) Cyberthreat
6 9 (2.31%) Clustering
6 9 (2.31%) Virtual Team
7 8 (2.06%) Distributed Denial-of-Service
7 8 (2.06%) EPoS
7 8 (2.06%) Security Operations Centre
8 5 (1.29%) AS400
8 5 (1.29%) Cyberattack
8 5 (1.29%) HACMP
9 4 (1.03%) Enterprise Software
9 4 (1.03%) Replication
10 3 (0.77%) Blackberry
10 3 (0.77%) Hedge funds
10 3 (0.77%) Public Cloud
11 2 (0.51%) iPad
Operating Systems
1 145 (37.28%) Windows
2 67 (17.22%) Linux
3 52 (13.37%) Windows Server
4 35 (9.00%) Unix
5 29 (7.46%) CentOS
6 27 (6.94%) Windows 10
7 24 (6.17%) Windows Server 2008
8 21 (5.40%) Windows Server 2012
9 17 (4.37%) Windows 7
10 8 (2.06%) AIX
11 7 (1.80%) Red Hat Enterprise Linux
12 5 (1.29%) Kali Linux
13 4 (1.03%) Ubuntu
14 3 (0.77%) Windows 2000
14 3 (0.77%) Windows 8
14 3 (0.77%) Windows Server 2003
15 2 (0.51%) Windows Mobile
16 1 (0.26%) Solaris
Processes & Methodologies
1 170 (43.70%) ITIL
2 67 (17.22%) Problem Management
3 57 (14.65%) Service Delivery
4 54 (13.88%) Service Management
5 52 (13.37%) Information Security
6 46 (11.83%) Change Management
7 45 (11.57%) ITSM
8 40 (10.28%) Cybersecurity
9 38 (9.77%) Agile Software Development
10 36 (9.25%) SIEM
11 34 (8.74%) Mentoring
12 31 (7.97%) Risk Management
13 30 (7.71%) Disaster Recovery
13 30 (7.71%) ITIL V3
14 28 (7.20%) Root Cause Analysis
15 24 (6.17%) Project Management
15 24 (6.17%) Release Management
15 24 (6.17%) Stakeholder Management
16 23 (5.91%) Continuous Improvement
17 21 (5.40%) DevOps
Programming Languages
1 32 (8.23%) SQL
2 20 (5.14%) C#
3 19 (4.88%) C++
4 18 (4.63%) Python
5 14 (3.60%) JavaScript
6 11 (2.83%) Java
6 11 (2.83%) PowerShell
7 10 (2.57%) Shell Script
8 8 (2.06%) Bash Shell
9 7 (1.80%) Perl
10 4 (1.03%) C
11 2 (0.51%) Apex Code
11 2 (0.51%) Ruby
11 2 (0.51%) T-SQL
11 2 (0.51%) VBA
12 1 (0.26%) FoxPro (VFP)
12 1 (0.26%) VB
12 1 (0.26%) VBScript
Qualifications
1 42 (10.80%) Microsoft Certification
2 41 (10.54%) Cisco Certification
3 35 (9.00%) Security Cleared
4 33 (8.48%) SC Cleared
5 32 (8.23%) CCNP
5 32 (8.23%) Degree
6 27 (6.94%) CISSP
7 26 (6.68%) ITIL Certification
8 23 (5.91%) MCSE
9 16 (4.11%) CISM
10 15 (3.86%) CCNA
11 13 (3.34%) MCP
12 12 (3.08%) CCDP
13 11 (2.83%) ITIL Foundation Certificate
13 11 (2.83%) RHCA
14 9 (2.31%) CEH
14 9 (2.31%) MCSA
15 8 (2.06%) CCSE
15 8 (2.06%) ISSAP
15 8 (2.06%) JNCIP
Quality Assurance & Compliance
1 60 (15.42%) SLA
2 17 (4.37%) ISO/IEC 27001
3 10 (2.57%) PCI DSS
4 7 (1.80%) ISO/IEC 20000
5 5 (1.29%) GDPR
6 4 (1.03%) QA
6 4 (1.03%) Sarbanes-Oxley
7 2 (0.51%) Cyber Essentials
7 2 (0.51%) Cyber Essentials PLUS
7 2 (0.51%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 2 (0.51%) NIST 800
7 2 (0.51%) Solvency II
8 1 (0.26%) Data Quality
8 1 (0.26%) TickIT
System Software
1 63 (16.20%) Active Directory
2 27 (6.94%) VMware Infrastructure
3 14 (3.60%) Hyper-V
4 10 (2.57%) vSphere
5 7 (1.80%) Tivoli Workload Scheduler
6 4 (1.03%) XenDesktop
7 3 (0.77%) Firmware
7 3 (0.77%) VMware ESXi
8 2 (0.51%) Docker
8 2 (0.51%) Virtual Desktop
9 1 (0.26%) Snort
9 1 (0.26%) Virtual Machines
Systems Management
1 16 (4.11%) SCCM
2 11 (2.83%) WSUS
3 8 (2.06%) QRadar
3 8 (2.06%) Tivoli
4 6 (1.54%) Cisco CUCM
4 6 (1.54%) Cisco UCCX
4 6 (1.54%) SCOM
5 5 (1.29%) IBM BigFix
5 5 (1.29%) Microsoft Clustering
5 5 (1.29%) NetBackup
5 5 (1.29%) Netcool
5 5 (1.29%) Netcool/OMNIbus
5 5 (1.29%) Opscode Chef
5 5 (1.29%) Tivoli Configuration Manager
5 5 (1.29%) Tivoli Monitoring
6 4 (1.03%) Norton AntiVirus
6 4 (1.03%) SCOrch
7 3 (0.77%) Ansible
7 3 (0.77%) Backup Exec
7 3 (0.77%) SCSM
Vendors
1 132 (33.93%) Microsoft
2 67 (17.22%) Cisco
3 45 (11.57%) VMware
4 33 (8.48%) Juniper
4 33 (8.48%) Red Hat
5 24 (6.17%) Citrix
6 23 (5.91%) CheckPoint
7 19 (4.88%) NetScout
8 18 (4.63%) Avaya
9 17 (4.37%) IBM
10 16 (4.11%) Oracle
11 15 (3.86%) F5
12 12 (3.08%) NetApp
13 10 (2.57%) Ivanti
13 10 (2.57%) Splunk
14 9 (2.31%) Fortinet
14 9 (2.31%) LogRhythm
14 9 (2.31%) Palo Alto
15 8 (2.06%) Remedy
15 8 (2.06%) Tufin