Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > South East
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 139 270 238
Rank change year-on-year +131 -32 -33
Permanent jobs citing Incident Management 660 306 502
As % of all permanent IT jobs advertised in the South East 2.27% 1.06% 1.41%
As % of the Processes & Methodologies category 2.53% 1.18% 1.58%
Number of salaries quoted 474 256 370
South East median annual salary £45,000 £41,750 £44,000
Median salary % change year-on-year +7.78% -5.11% +10.00%
10th Percentile £26,000 £24,000 £24,500
90th Percentile £74,000 £70,000 £65,000
England median annual salary £45,000 £45,000 £43,000
% change year-on-year - +4.65% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 26,116 25,915 31,787
As % of all permanent IT jobs advertised in the South East 89.71% 89.43% 89.18%
Number of salaries quoted 21,543 21,363 26,527
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,500 £27,000 £27,500
90th Percentile £71,250 £68,750 £68,750
England median annual salary £52,000 £50,000 £50,000
% change year-on-year +4.00% - +5.26%

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the South East.

Salary trend for Incident Management in the South East

Incident Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Incident Management in the South East over the 6 months to 17 October 2018.

Salary histogram for Incident Management in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South East region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +116 368 £47,500 -2.56% 15
Berkshire +114 307 £49,000 -6.67% 9
Hampshire +41 150 £40,000 +23.60% 10
Surrey +72 77 £45,000 +5.88% 10
Buckinghamshire +26 46 £45,000 +28.57% 5
West Sussex +6 27 £39,250 -22.66% 3
Kent +22 25 £45,000 -12.20% 7
Oxfordshire -5 15 £52,000 -22.96% 1
East Sussex -27 11 £80,000 +77.78%
Sussex - 4 - -
Incident Management
England

For the 6 months to 17 October 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Incident Management.

1 296 (44.85%) Problem Management
2 253 (38.33%) ITIL
3 235 (35.61%) Windows
4 220 (33.33%) Microsoft
5 210 (31.82%) Service Management
6 172 (26.06%) Root Cause Analysis
7 166 (25.15%) Logistics
8 162 (24.55%) Active Directory
9 121 (18.33%) Windows Server
10 116 (17.58%) Linux
11 92 (13.94%) SLA
12 91 (13.79%) Problem-Solving
13 87 (13.18%) IIS
14 84 (12.73%) Oracle
15 83 (12.58%) Microsoft Office
16 82 (12.42%) ServiceNow
17 81 (12.27%) SQL Server
18 77 (11.67%) ITIL V3
19 73 (11.06%) ITSM
20 70 (10.61%) SQL
21 69 (10.45%) VMware
22 68 (10.30%) Analytical Skills
23 67 (10.15%) Private Cloud
23 67 (10.15%) Firewall
24 65 (9.85%) Microsoft Certification
24 65 (9.85%) Agile Software Development
25 63 (9.55%) Information Security
26 61 (9.24%) BMC
27 60 (9.09%) Finance
27 60 (9.09%) Cybersecurity

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 87 (13.18%) IIS
2 24 (3.64%) MS Exchange
3 21 (3.18%) WebLogic
4 20 (3.03%) MQSeries
5 13 (1.97%) WebSphere
6 12 (1.82%) SharePoint
7 11 (1.67%) Exchange Server 2010
8 9 (1.36%) CMS
9 8 (1.21%) Skype for Business
10 5 (0.76%) Confluence
11 4 (0.61%) EPiServer
11 4 (0.61%) Oracle Workflow
11 4 (0.61%) Tomcat
12 3 (0.45%) Apache
12 3 (0.45%) Cloud Foundry
13 2 (0.30%) GemFire
13 2 (0.30%) Liferay
13 2 (0.30%) Oracle SOA Suite
13 2 (0.30%) WebSphere Application Server
14 1 (0.15%) JBoss
Applications
1 83 (12.58%) Microsoft Office
2 10 (1.52%) Microsoft Excel
3 9 (1.36%) Microsoft Project
4 6 (0.91%) Microsoft PowerPoint
5 5 (0.76%) MS Visio
6 4 (0.61%) EngageOne
7 1 (0.15%) AutoCAD
Business Applications
1 6 (0.91%) Dynamics CRM
2 5 (0.76%) Maximo
3 4 (0.61%) Scribe Insight
4 1 (0.15%) Remedy ITSM
4 1 (0.15%) Sage 200
Cloud Services
1 52 (7.88%) Microsoft Azure
2 43 (6.52%) Office 365
3 23 (3.48%) IaaS
4 20 (3.03%) Amazon AWS
5 15 (2.27%) PaaS
6 13 (1.97%) Akamai
7 7 (1.06%) SaaS
8 5 (0.76%) Dynamics 365
9 4 (0.61%) Azure Active Directory
9 4 (0.61%) GitHub
9 4 (0.61%) Scribe Online
10 2 (0.30%) Amazon Kinesis
10 2 (0.30%) OpenShift
11 1 (0.15%) Cloud Computing
Communications & Networking
1 67 (10.15%) Firewall
2 57 (8.64%) WAN
3 53 (8.03%) LAN
4 51 (7.73%) TCP/IP
5 42 (6.36%) Internet
6 32 (4.85%) VoIP
7 28 (4.24%) Wi-Fi
8 20 (3.03%) Network Security
8 20 (3.03%) VPN
9 19 (2.88%) SSL
10 18 (2.73%) VLAN
11 15 (2.27%) Ethernet
11 15 (2.27%) MPLS
12 14 (2.12%) DNS
13 12 (1.82%) Intrusion Detection
14 11 (1.67%) Wireless
15 10 (1.52%) DHCP
16 9 (1.36%) SAN
16 9 (1.36%) SNMP
17 8 (1.21%) WLAN
Database & Business Intelligence
1 81 (12.27%) SQL Server
2 28 (4.24%) Oracle Database
3 24 (3.64%) MySQL
4 20 (3.03%) SQL Server 2008
5 19 (2.88%) Oracle Database 11g
5 19 (2.88%) Oracle Database 12c
5 19 (2.88%) Oracle Reports
6 15 (2.27%) Apache Cassandra
7 5 (0.76%) Oracle Exadata
7 5 (0.76%) SQL Server Integration Services
7 5 (0.76%) SQL Server Reporting Services
7 5 (0.76%) SQLPlus
8 4 (0.61%) Power BI
9 3 (0.45%) Big Data
10 2 (0.30%) Amazon RDS
10 2 (0.30%) Data Warehouse
10 2 (0.30%) Hadoop
10 2 (0.30%) MariaDB
10 2 (0.30%) RDBMS
10 2 (0.30%) Relational Database
Development Applications
1 18 (2.73%) JIRA
2 17 (2.58%) Jenkins
3 13 (1.97%) Git (software)
4 6 (0.91%) Team Foundation Server
5 4 (0.61%) Oracle Forms
6 2 (0.30%) Selenium
6 2 (0.30%) TestRail
7 1 (0.15%) Introscope
7 1 (0.15%) Maven
7 1 (0.15%) Visual Studio
7 1 (0.15%) Visual Studio Team System
General
1 60 (9.09%) Finance
2 31 (4.70%) Retail
3 20 (3.03%) Telecoms
4 10 (1.52%) Legal
5 6 (0.91%) Banking
6 5 (0.76%) Automotive
7 4 (0.61%) Advertising
7 4 (0.61%) Back Office
8 3 (0.45%) Manufacturing
8 3 (0.45%) Marketing
9 2 (0.30%) Electronics
Job Titles
1 168 (25.45%) Analyst
2 68 (10.30%) Incident Manager
3 57 (8.64%) Support Analyst
4 56 (8.48%) Major Incident Manager
5 47 (7.12%) Problem Manager
6 45 (6.82%) Administrator
7 44 (6.67%) DBA
8 41 (6.21%) Service Manager
9 39 (5.91%) Network Engineer
10 33 (5.00%) 2nd Line Support
11 29 (4.39%) Operations Manager
11 29 (4.39%) SOC Analyst
12 26 (3.94%) Incident and Problem Manager
13 25 (3.79%) Infrastructure Engineer
13 25 (3.79%) Service Analyst
13 25 (3.79%) Support Engineer
14 24 (3.64%) IT Manager
15 23 (3.48%) IT Support
15 23 (3.48%) Service Operations Manager
16 22 (3.33%) Cloud Specialist
Libraries, Frameworks & Software Standards
1 43 (6.52%) Middleware
2 17 (2.58%) Oracle Fusion
3 12 (1.82%) XML
4 11 (1.67%) .NET
5 6 (0.91%) LDAP
5 6 (0.91%) Web Services
6 5 (0.76%) SOAP
6 5 (0.76%) WCF
7 4 (0.61%) .NET Framework
7 4 (0.61%) AngularJS
7 4 (0.61%) ASP.NET
7 4 (0.61%) ASP.NET Web API
7 4 (0.61%) HTML
7 4 (0.61%) jQuery
7 4 (0.61%) JSON
7 4 (0.61%) Oracle GoldenGate
7 4 (0.61%) React
7 4 (0.61%) REST
8 2 (0.30%) Elastic Stack
8 2 (0.30%) Kafka
Miscellaneous
1 68 (10.30%) Analytical Skills
2 67 (10.15%) Private Cloud
3 39 (5.91%) Security Operations Centre
4 35 (5.30%) Self-Motivation
5 27 (4.09%) Management Information System
6 23 (3.48%) Linux Command Line
7 18 (2.73%) Data Centre
8 15 (2.27%) Computer Science
9 11 (1.67%) AS400
9 11 (1.67%) iSeries
10 10 (1.52%) Blackberry
10 10 (1.52%) Cyberattack
10 10 (1.52%) iPad
10 10 (1.52%) iPhone
11 7 (1.06%) Cyberthreat
11 7 (1.06%) Distributed Denial-of-Service
11 7 (1.06%) Hybrid Cloud
11 7 (1.06%) Video Conferencing
12 6 (0.91%) Wiki
13 5 (0.76%) PKI
Operating Systems
1 235 (35.61%) Windows
2 121 (18.33%) Windows Server
3 116 (17.58%) Linux
4 51 (7.73%) Unix
5 36 (5.45%) Windows Server 2012
6 27 (4.09%) Windows 7
6 27 (4.09%) Windows Server 2008
7 24 (3.64%) CentOS
7 24 (3.64%) Windows 10
8 22 (3.33%) Windows 8
9 10 (1.52%) Windows Mobile
10 9 (1.36%) AIX
11 7 (1.06%) Android
11 7 (1.06%) Apple iOS
12 5 (0.76%) Red Hat Enterprise Linux
12 5 (0.76%) Solaris
12 5 (0.76%) Windows 2000
13 3 (0.45%) Ubuntu
14 2 (0.30%) MVS
14 2 (0.30%) Windows NT
Processes & Methodologies
1 296 (44.85%) Problem Management
2 253 (38.33%) ITIL
3 210 (31.82%) Service Management
4 172 (26.06%) Root Cause Analysis
5 166 (25.15%) Logistics
6 91 (13.79%) Problem-Solving
7 77 (11.67%) ITIL V3
8 73 (11.06%) ITSM
9 65 (9.85%) Agile Software Development
10 63 (9.55%) Information Security
11 60 (9.09%) Cybersecurity
12 58 (8.79%) Change Management
13 55 (8.33%) Trend Analysis
14 50 (7.58%) Security Operations
15 43 (6.52%) Performance Tuning
15 43 (6.52%) SIEM
16 36 (5.45%) Risk Management
16 36 (5.45%) Service Delivery
17 32 (4.85%) Continuous Improvement
18 31 (4.70%) DevOps
Programming Languages
1 70 (10.61%) SQL
2 26 (3.94%) JavaScript
3 22 (3.33%) Python
4 17 (2.58%) PowerShell
5 9 (1.36%) PL/SQL
5 9 (1.36%) Shell Script
6 7 (1.06%) Java
7 6 (0.91%) Bash Shell
7 6 (0.91%) C#
8 4 (0.61%) VB.NET
9 3 (0.45%) C
10 2 (0.30%) Perl
10 2 (0.30%) VBScript
Qualifications
1 65 (9.85%) Microsoft Certification
2 56 (8.48%) Degree
3 34 (5.15%) Cisco Certification
3 34 (5.15%) ITIL Certification
4 31 (4.70%) Security Cleared
5 29 (4.39%) MCSE
5 29 (4.39%) SC Cleared
6 26 (3.94%) SANS
7 23 (3.48%) CISSP
8 22 (3.33%) RHCA
9 21 (3.18%) CCNA
10 17 (2.58%) CEH
11 14 (2.12%) CCNP
11 14 (2.12%) MCP
12 13 (1.97%) ITIL Foundation Certificate
13 12 (1.82%) MCSA
14 11 (1.67%) CISM
15 8 (1.21%) CISA
16 7 (1.06%) CCDP
16 7 (1.06%) CCSE
Quality Assurance & Compliance
1 92 (13.94%) SLA
2 49 (7.42%) ISO/IEC 27001
3 22 (3.33%) GDPR
4 20 (3.03%) PCI DSS
5 15 (2.27%) QA
6 8 (1.21%) ISO/IEC 20000
7 6 (0.91%) Cyber Essentials
7 6 (0.91%) PSD2
8 4 (0.61%) COBIT
8 4 (0.61%) Data Quality
9 2 (0.30%) PMO
System Software
1 162 (24.55%) Active Directory
2 52 (7.88%) VMware Infrastructure
3 43 (6.52%) Hyper-V
4 25 (3.79%) VMware ESXi
5 23 (3.48%) Virtual Machines
6 12 (1.82%) Docker
7 8 (1.21%) vSphere
8 6 (0.91%) Tivoli Workload Scheduler
9 3 (0.45%) Virtual Desktop
9 3 (0.45%) XenApp
10 2 (0.30%) XenDesktop
11 1 (0.15%) KVM
11 1 (0.15%) NFS
11 1 (0.15%) Snort
11 1 (0.15%) vCloud
11 1 (0.15%) Veritas Cluster Server
11 1 (0.15%) VMware Server
11 1 (0.15%) VMware Workstation
Systems Management
1 33 (5.00%) Oracle Enterprise Manager
2 28 (4.24%) vCenter Server
3 23 (3.48%) Cisco IPCC
4 22 (3.33%) Puppet
5 20 (3.03%) SCOM
6 14 (2.12%) Ansible
6 14 (2.12%) SCCM
7 12 (1.82%) Kubernetes
8 10 (1.52%) QRadar
9 6 (0.91%) Tivoli
10 4 (0.61%) Nagios
10 4 (0.61%) Pingdom
10 4 (0.61%) ZABBIX
11 3 (0.45%) Failover Clustering
12 2 (0.30%) HP ALM
12 2 (0.30%) Microsoft Clustering
12 2 (0.30%) NetBackup
12 2 (0.30%) Network Intrusion Detection System
12 2 (0.30%) SCOrch
12 2 (0.30%) Systems Management Server (SMS)
Vendors
1 220 (33.33%) Microsoft
2 84 (12.73%) Oracle
3 82 (12.42%) ServiceNow
4 69 (10.45%) VMware
5 61 (9.24%) BMC
6 53 (8.03%) Cisco
7 52 (7.88%) SolarWinds
8 46 (6.97%) IBM
9 40 (6.06%) Remedy
9 40 (6.06%) Riverbed
10 35 (5.30%) Red Hat
11 29 (4.39%) HP
12 25 (3.79%) Aruba
13 24 (3.64%) Citrix
14 23 (3.48%) Splunk
14 23 (3.48%) Zscaler
15 20 (3.03%) Juniper
16 18 (2.73%) LogRhythm
17 12 (1.82%) Ivanti
18 10 (1.52%) CheckPoint