Period
to 21 November 2019

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 21 November 2019 with a comparison to the same period in the previous 2 years.

Incident Management
England > South East
6 months to
21 Nov 2019
Same period 2018 Same period 2017
Rank 170 138 286
Rank change year-on-year -32 +148 -44
Permanent jobs citing Incident Management 459 673 322
As % of all permanent IT jobs advertised in the South East 1.83% 2.34% 1.04%
As % of the Processes & Methodologies category 2.02% 2.57% 1.16%
Number of salaries quoted 331 493 267
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £25,800 £25,000
90th Percentile £63,750 £74,000 £70,000
England median annual salary £45,000 £45,000 £45,000

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 22,690 26,198 27,868
As % of all permanent IT jobs advertised in the South East 90.31% 91.11% 90.39%
Number of salaries quoted 18,362 21,561 22,976
South East median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £28,250 £28,250 £27,000
90th Percentile £75,000 £72,500 £68,750
England median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the South East.

Salary trend for Incident Management in the South East

Incident Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Incident Management in the South East over the 6 months to 21 November 2019.

Salary histogram for Incident Management in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South East region over the 6 months to 21 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -65 156 £45,000 -4.26% 25
Hampshire -16 125 £45,000 +20.00% 10
Surrey +25 88 £47,500 +5.56% 9
Berkshire -98 85 £47,500 -5.00% 12
Buckinghamshire +14 52 £32,000 -24.71% 8
West Sussex +17 39 £41,000 +27.13% 3
East Sussex +25 27 £43,500 -49.57% 4
Oxfordshire +31 19 £52,500 +0.48% 5
Kent -13 13 £32,500 -7.14% 2
Incident Management
England

For the 6 months to 21 November 2019, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Incident Management.

1 201 (43.79%) ITIL
2 150 (32.68%) Windows
3 109 (23.75%) Firewall
4 95 (20.70%) Service Delivery
5 94 (20.48%) Service Management
5 94 (20.48%) Microsoft
6 92 (20.04%) Problem Management
7 89 (19.39%) SLA
8 87 (18.95%) Information Security
9 82 (17.86%) Change Management
10 77 (16.78%) Cisco
11 68 (14.81%) Finance
12 62 (13.51%) Internet
12 62 (13.51%) ISO/IEC 27001
13 61 (13.29%) Cybersecurity
14 59 (12.85%) Linux
14 59 (12.85%) DNS
14 59 (12.85%) ITSM
15 58 (12.64%) Management Information System
16 54 (11.76%) CISSP
17 53 (11.55%) Active Directory
17 53 (11.55%) Project Management
18 49 (10.68%) SIEM
18 49 (10.68%) Root Cause Analysis
19 47 (10.24%) PCI DSS
19 47 (10.24%) Degree
19 47 (10.24%) ServiceNow
19 47 (10.24%) Security Operations
20 46 (10.02%) Windows Server
20 46 (10.02%) Juniper

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (5.88%) MS Exchange
2 14 (3.05%) SharePoint
3 11 (2.40%) Skype for Business
4 8 (1.74%) WebSphere
5 7 (1.53%) Exchange Server 2013
6 6 (1.31%) Tomcat
7 5 (1.09%) CICS
7 5 (1.09%) Exchange Server 2010
7 5 (1.09%) WebLogic
8 4 (0.87%) Apache
8 4 (0.87%) Exchange Server 2007
8 4 (0.87%) IBM Domino
8 4 (0.87%) IBM Notes
8 4 (0.87%) IIS
9 3 (0.65%) SharePoint 2010
10 1 (0.22%) Confluence
Applications
1 40 (8.71%) Microsoft Office
2 25 (5.45%) Microsoft Excel
3 11 (2.40%) Microsoft PowerPoint
4 8 (1.74%) Microsoft Project
4 8 (1.74%) MS Visio
Business Applications
1 6 (1.31%) Maximo
2 2 (0.44%) assyst
3 1 (0.22%) Infor M3
3 1 (0.22%) NetSuite
3 1 (0.22%) Remedy ITSM
3 1 (0.22%) SAP BPC
3 1 (0.22%) SAP PS
3 1 (0.22%) SAP SD
Cloud Services
1 40 (8.71%) Azure
2 30 (6.54%) Office 365
3 15 (3.27%) SaaS
4 12 (2.61%) AWS
5 10 (2.18%) IaaS
6 8 (1.74%) Dynamics 365
7 7 (1.53%) PaaS
8 3 (0.65%) Akamai
8 3 (0.65%) GCP
9 2 (0.44%) Microsoft Flow
9 2 (0.44%) Mimecast
9 2 (0.44%) OneDrive
9 2 (0.44%) Power Platform
9 2 (0.44%) PowerApps
10 1 (0.22%) IBM Cloud
10 1 (0.22%) IBM SmartCloud
Communications & Networking
1 109 (23.75%) Firewall
2 62 (13.51%) Internet
3 59 (12.85%) DNS
4 42 (9.15%) Network Security
5 38 (8.28%) WAN
6 36 (7.84%) VPN
7 31 (6.75%) TCP/IP
8 29 (6.32%) BGP
8 29 (6.32%) OSPF
9 28 (6.10%) DHCP
9 28 (6.10%) LAN
10 26 (5.66%) Wireless
11 24 (5.23%) IPsec
12 23 (5.01%) Intrusion Detection
13 18 (3.92%) IPv4
13 18 (3.92%) IPv6
14 15 (3.27%) EIGRP
14 15 (3.27%) RIP
15 14 (3.05%) Cisco ASA
16 12 (2.61%) Wi-Fi
Database & Business Intelligence
1 17 (3.70%) SQL Server
2 11 (2.40%) MySQL
3 9 (1.96%) DB2
4 6 (1.31%) MongoDB
5 5 (1.09%) Apache Cassandra
5 5 (1.09%) Azure SQL Database
6 4 (0.87%) Maltego
7 3 (0.65%) Oracle Database
8 2 (0.44%) RDBMS
8 2 (0.44%) Relational Database
8 2 (0.44%) SQL Server 2016
9 1 (0.22%) Big Data
9 1 (0.22%) Microsoft Analysis Services
9 1 (0.22%) NoSQL
9 1 (0.22%) PostgreSQL
9 1 (0.22%) SAP BW
9 1 (0.22%) SQL Server Analysis Services
9 1 (0.22%) SQL Server Reporting Services
Development Applications
1 5 (1.09%) GCC
2 4 (0.87%) Burp Suite
2 4 (0.87%) Metasploit
3 2 (0.44%) Bitbucket
3 2 (0.44%) Jenkins
4 1 (0.22%) IBM UrbanCode
4 1 (0.22%) IDA Disassembler
4 1 (0.22%) JIRA
4 1 (0.22%) Oracle Forms
4 1 (0.22%) SonarQube
General
1 68 (14.81%) Finance
2 23 (5.01%) Telecoms
3 22 (4.79%) Retail
4 15 (3.27%) Legal
5 12 (2.61%) Public Sector
6 5 (1.09%) Manufacturing
7 4 (0.87%) Billing
7 4 (0.87%) Electronics
8 3 (0.65%) Marketing
9 2 (0.44%) Aerospace
9 2 (0.44%) Dutch Language
9 2 (0.44%) German Language
9 2 (0.44%) Italian Language
9 2 (0.44%) Polish Language
9 2 (0.44%) Spanish Language
10 1 (0.22%) Advertising
10 1 (0.22%) Back Office
10 1 (0.22%) Military
10 1 (0.22%) Pharmaceutical
Job Titles
1 107 (23.31%) Analyst
2 51 (11.11%) Incident Manager
3 42 (9.15%) Network Engineer
3 42 (9.15%) Service Manager
4 38 (8.28%) Major Incident Manager
5 36 (7.84%) Service Analyst
6 34 (7.41%) Security Engineer
7 32 (6.97%) Security Analyst
8 28 (6.10%) IT Manager
9 27 (5.88%) Support Engineer
10 25 (5.45%) Service Desk Analyst
11 24 (5.23%) IP Engineer
11 24 (5.23%) Network Security Engineer
11 24 (5.23%) Operations Manager
12 22 (4.79%) Operations Analyst
13 21 (4.58%) IT Analyst
14 18 (3.92%) Delivery Manager
14 18 (3.92%) Service Delivery Manager
14 18 (3.92%) SOC Analyst
15 17 (3.70%) NOC Engineer
Libraries, Frameworks & Software Standards
1 4 (0.87%) HTML
1 4 (0.87%) JSON
1 4 (0.87%) XML
2 3 (0.65%) LAMP
3 2 (0.44%) LDAP
3 2 (0.44%) MAPI
4 1 (0.22%) .NET
4 1 (0.22%) ActiveMQ
4 1 (0.22%) Elastic Stack
4 1 (0.22%) OLE
4 1 (0.22%) Oracle GoldenGate
4 1 (0.22%) SAP Basis
Miscellaneous
1 58 (12.64%) Management Information System
2 39 (8.50%) Analytical Skills
3 31 (6.75%) Data Centre
3 31 (6.75%) Self-Motivation
4 26 (5.66%) Security Operations Centre
5 14 (3.05%) Driving Licence
6 13 (2.83%) User Experience
7 12 (2.61%) Replication
8 10 (2.18%) Cyberthreat
9 9 (1.96%) Cyberattack
10 8 (1.74%) Enterprise Cloud
10 8 (1.74%) Virtual Team
11 7 (1.53%) Mainframe
12 6 (1.31%) CMDB
12 6 (1.31%) Cyber Defence
12 6 (1.31%) iPad
12 6 (1.31%) iPhone
13 5 (1.09%) AS400
13 5 (1.09%) Cyber Kill Chain
13 5 (1.09%) iSeries
Operating Systems
1 150 (32.68%) Windows
2 59 (12.85%) Linux
3 46 (10.02%) Windows Server
4 36 (7.84%) Windows 10
5 29 (6.32%) Unix
6 26 (5.66%) Windows Server 2012
7 25 (5.45%) Windows Server 2008
8 24 (5.23%) Windows 7
9 12 (2.61%) AIX
10 7 (1.53%) Android
10 7 (1.53%) Windows 8
11 6 (1.31%) Windows 2000
12 5 (1.09%) zOS
13 4 (0.87%) Red Hat Enterprise Linux
14 2 (0.44%) Apple iOS
15 1 (0.22%) CentOS
15 1 (0.22%) Windows Server 2003
Processes & Methodologies
1 201 (43.79%) ITIL
2 95 (20.70%) Service Delivery
3 94 (20.48%) Service Management
4 92 (20.04%) Problem Management
5 87 (18.95%) Information Security
6 82 (17.86%) Change Management
7 61 (13.29%) Cybersecurity
8 59 (12.85%) ITSM
9 53 (11.55%) Project Management
10 49 (10.68%) Root Cause Analysis
10 49 (10.68%) SIEM
11 47 (10.24%) Security Operations
12 42 (9.15%) ITIL V3
12 42 (9.15%) Problem-Solving
13 40 (8.71%) Agile Software Development
14 33 (7.19%) Continuous Improvement
14 33 (7.19%) Vulnerability Management
15 29 (6.32%) PRINCE2
16 28 (6.10%) Business Development
17 26 (5.66%) Mentoring
Programming Languages
1 28 (6.10%) SQL
2 21 (4.58%) C
3 15 (3.27%) PowerShell
4 5 (1.09%) JavaScript
5 3 (0.65%) Perl
5 3 (0.65%) PHP
5 3 (0.65%) Shell Script
6 2 (0.44%) Java
6 2 (0.44%) Python
6 2 (0.44%) Ruby
7 1 (0.22%) ABAP
7 1 (0.22%) Bash Shell
7 1 (0.22%) C#
7 1 (0.22%) C++
7 1 (0.22%) PL/SQL
7 1 (0.22%) T-SQL
Qualifications
1 54 (11.76%) CISSP
2 47 (10.24%) Degree
3 45 (9.80%) Security Cleared
4 43 (9.37%) Cisco Certification
5 36 (7.84%) CCNA
6 35 (7.63%) SC Cleared
7 34 (7.41%) CCNP
8 25 (5.45%) CISM
9 24 (5.23%) ITIL Foundation Certificate
10 22 (4.79%) CEH
11 20 (4.36%) ITIL Certification
12 18 (3.92%) JNCIS
13 17 (3.70%) Microsoft Certification
14 15 (3.27%) CCMSE
14 15 (3.27%) CCSA
14 15 (3.27%) CCSE
14 15 (3.27%) JNCIE
14 15 (3.27%) JNCIP
15 14 (3.05%) DV Cleared
16 13 (2.83%) MCSA
Quality Assurance & Compliance
1 89 (19.39%) SLA
2 62 (13.51%) ISO/IEC 27001
3 47 (10.24%) PCI DSS
4 29 (6.32%) NIST
5 18 (3.92%) GDPR
6 14 (3.05%) COBIT
6 14 (3.05%) Sarbanes-Oxley
7 8 (1.74%) NIST 800
8 7 (1.53%) QA
9 6 (1.31%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 5 (1.09%) COSO
10 5 (1.09%) Data Quality
11 2 (0.44%) Cyber Essentials
11 2 (0.44%) ISO 22301
11 2 (0.44%) PMBOK
12 1 (0.22%) BS7799
12 1 (0.22%) GxP
12 1 (0.22%) ISO/IEC 20000
12 1 (0.22%) ISO/IEC 27005
12 1 (0.22%) NCSC
System Software
1 53 (11.55%) Active Directory
2 21 (4.58%) VMware Infrastructure
3 8 (1.74%) Tivoli Workload Scheduler
4 5 (1.09%) Hyper-V
4 5 (1.09%) Virtual Desktop
5 4 (0.87%) DFS Replication
5 4 (0.87%) Docker
5 4 (0.87%) Firmware
5 4 (0.87%) Terminal Server
5 4 (0.87%) Virtual Machines
6 3 (0.65%) Microsoft App-V
6 3 (0.65%) Snort
7 2 (0.44%) Active Directory Lightweight Directory Services
7 2 (0.44%) OpenSIPS
7 2 (0.44%) ProxySG
7 2 (0.44%) vSphere
8 1 (0.22%) Virtual Servers
Systems Management
1 21 (4.58%) Norton AntiVirus
2 16 (3.49%) SCCM
3 9 (1.96%) Nessus
4 8 (1.74%) Tivoli
4 8 (1.74%) WSUS
5 7 (1.53%) Nmap
5 7 (1.53%) SCOM
6 5 (1.09%) FortiGate
6 5 (1.09%) Microsoft Intune
7 4 (0.87%) OpenVAS
7 4 (0.87%) Symantec Endpoint Protection
7 4 (0.87%) Systems Management Server (SMS)
8 3 (0.65%) Kubernetes
9 2 (0.44%) Ansible
9 2 (0.44%) IBM BigFix
9 2 (0.44%) Netcool
9 2 (0.44%) Netcool/OMNIbus
9 2 (0.44%) SCSM
9 2 (0.44%) Symantec Enterprise Vault
9 2 (0.44%) Tivoli Configuration Manager
Vendors
1 94 (20.48%) Microsoft
2 77 (16.78%) Cisco
3 47 (10.24%) ServiceNow
4 46 (10.02%) Juniper
5 32 (6.97%) CheckPoint
6 31 (6.75%) IBM
7 30 (6.54%) VMware
8 25 (5.45%) Palo Alto
9 22 (4.79%) Symantec
10 18 (3.92%) Blue Coat
11 15 (3.27%) Splunk
12 14 (3.05%) Aruba
12 14 (3.05%) Citrix
12 14 (3.05%) Fortinet
12 14 (3.05%) Nokia
13 13 (2.83%) Huawei
14 12 (2.61%) LogRhythm
14 12 (2.61%) Meraki
15 11 (2.40%) Google
15 11 (2.40%) Ruckus Wireless