Period
to 15 July 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 15 July 2020 with a comparison to the same period in the previous 2 years.

Incident Management
England > South East
6 months to
15 Jul 2020
Same period 2019 Same period 2018
Rank 165 204 179
Rank change year-on-year +39 -25 +92
Permanent jobs citing Incident Management 224 413 567
As % of all permanent jobs advertised in the South East 1.71% 1.55% 1.86%
As % of the Processes & Methodologies category 1.87% 1.70% 2.06%
Number of salaries quoted 168 297 416
Median annual salary £45,000 £45,000 £47,500
Median salary % change year-on-year - -5.26% +15.85%
10th Percentile £28,350 £30,750 £26,000
90th Percentile £75,750 £72,500 £72,500
England median annual salary £46,000 £42,500 £45,000
% change year-on-year +8.24% -5.56% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 11,974 24,335 27,582
As % of all permanent IT jobs advertised in the South East 91.30% 91.31% 90.38%
Number of salaries quoted 9,671 19,572 22,853
Median annual salary £50,198 £50,000 £47,500
Median salary % change year-on-year +0.40% +5.26% +5.56%
10th Percentile £31,250 £28,250 £28,000
90th Percentile £77,500 £75,000 £70,000
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Incident Management in the South East.

Salary trend for Incident Management in the South East

Incident Management
Salary Histogram in the South East

Salary distribution for jobs citing Incident Management in the South East over the 6 months to 15 July 2020.

Salary histogram for Incident Management in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South East region over the 6 months to 15 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +41 78 £45,000 +12.50% 8
Thames Valley +27 52 £60,000 +33.33% 4
Buckinghamshire +36 38 £55,000 +29.41%
Surrey +50 35 £42,500 -10.53% 1
West Sussex +57 27 £60,000 -25.00%
Kent +52 20 £41,500 +24.81% 2
Berkshire +48 14 £72,500 +52.63% 3
East Sussex +6 9 £45,000 -28.00%
Incident Management
England

For the 6 months to 15 July 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Incident Management.

1 74 (33.04%) ITIL
2 55 (24.55%) Windows
3 54 (24.11%) Change Management
4 46 (20.54%) Problem Management
5 41 (18.30%) Microsoft
6 40 (17.86%) Firewall
7 38 (16.96%) Service Management
8 37 (16.52%) Cisco
9 36 (16.07%) Analytical Skills
10 35 (15.63%) Service Delivery
10 35 (15.63%) Finance
11 33 (14.73%) SLA
12 31 (13.84%) Security Cleared
12 31 (13.84%) Problem-Solving
13 29 (12.95%) ITSM
14 26 (11.61%) Active Directory
15 25 (11.16%) SQL Server
15 25 (11.16%) Disaster Recovery
15 25 (11.16%) Cybersecurity
16 23 (10.27%) Linux
16 23 (10.27%) Self-Motivation
17 22 (9.82%) SC Cleared
18 21 (9.38%) Continuous Improvement
18 21 (9.38%) Root Cause Analysis
18 21 (9.38%) WebSphere
18 21 (9.38%) AIX
18 21 (9.38%) Juniper
18 21 (9.38%) Tivoli
19 20 (8.93%) SQL
19 20 (8.93%) WAN

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (9.38%) WebSphere
2 9 (4.02%) IIS
3 8 (3.57%) MQSeries
4 7 (3.13%) SharePoint
5 5 (2.23%) MS Exchange
5 5 (2.23%) Tomcat
5 5 (2.23%) WildFly
6 3 (1.34%) Apache
6 3 (1.34%) Confluence
6 3 (1.34%) Exchange Server 2013
6 3 (1.34%) SharePoint 2013
6 3 (1.34%) Skype for Business
6 3 (1.34%) WebLogic
Applications
1 16 (7.14%) Microsoft Office
2 7 (3.13%) Microsoft PowerPoint
3 6 (2.68%) Microsoft Excel
4 2 (0.89%) MS Visio
5 1 (0.45%) EngageOne
5 1 (0.45%) PrintSoft PReS
Business Applications
1 8 (3.57%) Maximo
2 6 (2.68%) assyst
3 4 (1.79%) Remedy ITSM
4 1 (0.45%) Exstream
Cloud Services
1 11 (4.91%) Azure
2 7 (3.13%) AWS
3 4 (1.79%) AWS Lambda
3 4 (1.79%) Serverless
4 3 (1.34%) GCP
4 3 (1.34%) Office 365
5 2 (0.89%) Apigee
5 2 (0.89%) Mimecast
5 2 (0.89%) Route 53
5 2 (0.89%) Virtual Private Cloud
Communications & Networking
1 40 (17.86%) Firewall
2 20 (8.93%) WAN
3 13 (5.80%) BGP
4 12 (5.36%) VPN
5 10 (4.46%) SAN
5 10 (4.46%) Wireless
6 9 (4.02%) MPLS
6 9 (4.02%) TCP/IP
7 8 (3.57%) SSL
8 7 (3.13%) Internet
8 7 (3.13%) LAN
8 7 (3.13%) Remote Desktop
9 5 (2.23%) DHCP
9 5 (2.23%) DNS
9 5 (2.23%) Ethernet
10 4 (1.79%) EIGRP
10 4 (1.79%) FCAPS
10 4 (1.79%) IP Telephony
10 4 (1.79%) OSPF
10 4 (1.79%) Skype
Database & Business Intelligence
1 25 (11.16%) SQL Server
2 7 (3.13%) Relational Database
3 4 (1.79%) SQL Server 2016
4 3 (1.34%) SQL Server 2008
4 3 (1.34%) SQL Server 2012
5 2 (0.89%) Oracle Database
6 1 (0.45%) Apache Cassandra
6 1 (0.45%) Big Data
6 1 (0.45%) DB2
6 1 (0.45%) Oracle Reports
6 1 (0.45%) PostgreSQL
6 1 (0.45%) RDBMS
Development Applications
1 7 (3.13%) JIRA
2 4 (1.79%) Git (software)
General
1 35 (15.63%) Finance
2 19 (8.48%) Telecoms
3 8 (3.57%) Military
4 6 (2.68%) Public Sector
5 4 (1.79%) Billing
5 4 (1.79%) Legal
5 4 (1.79%) Manufacturing
6 3 (1.34%) Banking
6 3 (1.34%) Local Government
6 3 (1.34%) Retail
7 2 (0.89%) Games
7 2 (0.89%) Marketing
8 1 (0.45%) Advertising
8 1 (0.45%) Aerospace
8 1 (0.45%) Police
Job Titles
1 51 (22.77%) Analyst
2 23 (10.27%) Service Manager
3 20 (8.93%) Operations Analyst
4 17 (7.59%) Support Engineer
5 16 (7.14%) IT Manager
6 13 (5.80%) Incident Manager
6 13 (5.80%) IT Services Manager
7 12 (5.36%) Network Engineer
7 12 (5.36%) Security Analyst
8 11 (4.91%) IT Analyst
8 11 (4.91%) Operations Manager
9 9 (4.02%) Delivery Manager
9 9 (4.02%) IT Support
9 9 (4.02%) Service Analyst
9 9 (4.02%) Service Delivery Manager
9 9 (4.02%) Vendor Manager
10 8 (3.57%) Consultant
10 8 (3.57%) IT Operations Analyst
10 8 (3.57%) ITIL Manager
11 7 (3.13%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 11 (4.91%) Middleware
2 10 (4.46%) .NET
3 8 (3.57%) WebSphere MQ
4 7 (3.13%) XML
5 6 (2.68%) Regular Expression
5 6 (2.68%) Web Services
6 5 (2.23%) Akka
6 5 (2.23%) OpenJDK
6 5 (2.23%) RabbitMQ
6 5 (2.23%) XSL
7 4 (1.79%) ASP.NET
7 4 (1.79%) ASP.NET Web Forms
7 4 (1.79%) jQuery
7 4 (1.79%) REST
7 4 (1.79%) RESTful
7 4 (1.79%) Silverlight
7 4 (1.79%) WinForms
8 2 (0.89%) Kafka
8 2 (0.89%) SOAP
8 2 (0.89%) WCF
Miscellaneous
1 36 (16.07%) Analytical Skills
2 23 (10.27%) Self-Motivation
3 18 (8.04%) Management Information System
4 13 (5.80%) Data Centre
5 8 (3.57%) AS400
5 8 (3.57%) Mainframe
5 8 (3.57%) Tandem
6 7 (3.13%) Clustering
6 7 (3.13%) Security Operations Centre
7 5 (2.23%) Data Protection Act
8 4 (1.79%) CMDB
8 4 (1.79%) IVR
9 3 (1.34%) PKI
10 2 (0.89%) Cyberthreat
10 2 (0.89%) Driving Licence
10 2 (0.89%) Enterprise Storage
10 2 (0.89%) NHS
10 2 (0.89%) Replication
11 1 (0.45%) User Experience
11 1 (0.45%) Virtual Team
Operating Systems
1 55 (24.55%) Windows
2 23 (10.27%) Linux
3 21 (9.38%) AIX
4 17 (7.59%) Windows Server
5 12 (5.36%) Windows 2000
6 10 (4.46%) Solaris
7 9 (4.02%) Windows 10
7 9 (4.02%) Windows 7
8 6 (2.68%) Windows Server 2012
9 4 (1.79%) Red Hat Enterprise Linux
9 4 (1.79%) Windows 8
9 4 (1.79%) Windows Server 2016
9 4 (1.79%) Windows XP
10 3 (1.34%) Unix
11 2 (0.89%) Windows Server 2008
Processes & Methodologies
1 74 (33.04%) ITIL
2 54 (24.11%) Change Management
3 46 (20.54%) Problem Management
4 38 (16.96%) Service Management
5 35 (15.63%) Service Delivery
6 31 (13.84%) Problem-Solving
7 29 (12.95%) ITSM
8 25 (11.16%) Cybersecurity
8 25 (11.16%) Disaster Recovery
9 21 (9.38%) Continuous Improvement
9 21 (9.38%) Root Cause Analysis
10 20 (8.93%) Stakeholder Management
11 18 (8.04%) Information Security
11 18 (8.04%) Security Operations
12 17 (7.59%) Service Delivery Management
12 17 (7.59%) SIEM
13 16 (7.14%) Agile Software Development
14 14 (6.25%) Migration
15 13 (5.80%) Service Design
16 12 (5.36%) DevOps
Programming Languages
1 20 (8.93%) SQL
2 16 (7.14%) PowerShell
3 13 (5.80%) JavaScript
4 12 (5.36%) C#
4 12 (5.36%) Java
5 10 (4.46%) Perl
5 10 (4.46%) Python
6 9 (4.02%) Shell Script
7 6 (2.68%) C
7 6 (2.68%) Ruby
8 4 (1.79%) C++
8 4 (1.79%) PHP
9 1 (0.45%) VB
9 1 (0.45%) VBScript
Qualifications
1 31 (13.84%) Security Cleared
2 22 (9.82%) SC Cleared
3 16 (7.14%) CISSP
3 16 (7.14%) Degree
4 14 (6.25%) DV Cleared
5 11 (4.91%) CEH
5 11 (4.91%) CISM
6 8 (3.57%) Cisco Certification
7 7 (3.13%) CISA
7 7 (3.13%) CRISC
7 7 (3.13%) VMware Certified Professional (VCP)
8 6 (2.68%) CCNP
8 6 (2.68%) Microsoft Certification
9 5 (2.23%) CompTIA Security+
9 5 (2.23%) Network+ Certification
10 4 (1.79%) Computer Science Degree
10 4 (1.79%) GIAC
11 3 (1.34%) CCNA
11 3 (1.34%) ITIL Certification
11 3 (1.34%) VCAP
Quality Assurance & Compliance
1 33 (14.73%) SLA
2 15 (6.70%) ISO/IEC 27001
3 13 (5.80%) PCI DSS
4 7 (3.13%) GDPR
5 5 (2.23%) NIST
6 3 (1.34%) ISO/IEC 20000
7 2 (0.89%) QA
8 1 (0.45%) HMG Security Policy Framework
8 1 (0.45%) JSP 440
System Software
1 26 (11.61%) Active Directory
2 12 (5.36%) Tivoli Workload Scheduler
3 11 (4.91%) VMware Infrastructure
4 10 (4.46%) Hyper-V
5 9 (4.02%) Virtual Machines
6 8 (3.57%) VMware ESXi
7 6 (2.68%) vSphere
8 5 (2.23%) Apache ZooKeeper
8 5 (2.23%) Docker
9 2 (0.89%) Virtual Desktop
10 1 (0.45%) BitLocker
Systems Management
1 21 (9.38%) Tivoli
2 13 (5.80%) SCCM
3 9 (4.02%) Ansible
4 7 (3.13%) FortiGate
5 6 (2.68%) QRadar
6 5 (2.23%) WSUS
7 4 (1.79%) Amdocs OSS
7 4 (1.79%) Cisco Prime
7 4 (1.79%) Icinga
7 4 (1.79%) Observium
8 2 (0.89%) HP ALM
8 2 (0.89%) Nessus
8 2 (0.89%) SCSM
8 2 (0.89%) ServerView Suite
9 1 (0.45%) AirWatch
9 1 (0.45%) AppManager
9 1 (0.45%) NetBackup
9 1 (0.45%) vCenter Server
Vendors
1 41 (18.30%) Microsoft
2 37 (16.52%) Cisco
3 21 (9.38%) Juniper
4 19 (8.48%) Nokia
5 16 (7.14%) IBM
5 16 (7.14%) VMware
6 12 (5.36%) HP
7 7 (3.13%) LogRhythm
7 7 (3.13%) Remedy
7 7 (3.13%) Snow
8 6 (2.68%) F5
8 6 (2.68%) Fortinet
8 6 (2.68%) ServiceNow
9 5 (2.23%) Thunderhead
10 4 (1.79%) Cramer
10 4 (1.79%) Infoblox
10 4 (1.79%) Red Hat
11 3 (1.34%) Capita
11 3 (1.34%) Oracle
11 3 (1.34%) Palo Alto