Period
to 17 July 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > South East
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 175 267 236
Rank change year-on-year +92 -31 -65
Permanent jobs citing Incident Management 575 330 545
As % of all permanent IT jobs advertised in the South East 1.88% 1.10% 1.43%
As % of the Processes & Methodologies category 2.12% 1.25% 1.62%
Number of salaries quoted 413 267 382
South East median annual salary £47,000 £41,000 £45,000
Median salary % change year-on-year +14.63% -8.89% +12.50%
10th Percentile £26,000 £22,900 £23,500
90th Percentile £72,500 £70,000 £70,000
England median annual salary £45,000 £45,000 £43,062
% change year-on-year - +4.50% +1.32%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Permanent vacancies with a requirement for process or methodology skills 27,124 26,307 33,614
As % of all permanent IT jobs advertised in the South East 88.80% 87.99% 87.93%
Number of salaries quoted 22,455 21,765 28,294
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £28,250 £27,000 £26,750
90th Percentile £70,000 £68,000 £68,750
England median annual salary £50,000 £50,000 £50,000

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the South East.

Salary trend for Incident Management in the South East

Incident Management
Salary Histogram in the South East

The salary distribution of IT jobs citing Incident Management in the South East over the 6 months to 17 July 2018.

Salary histogram for Incident Management in the South East

Incident Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the South East region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +85 306 £47,250 +15.24% 22
Berkshire +85 228 £45,000 +8.43% 18
Hampshire +18 122 £45,000 +28.57% 7
Surrey +66 83 £45,000 +12.50% 4
Buckinghamshire -3 55 £45,000 +26.76% 2
West Sussex +22 26 £56,250 +32.35% 2
Oxfordshire +2 23 £52,500 - 2
Kent +8 18 £60,000 +41.18% 2
East Sussex -25 17 £53,750 +26.47%
Sussex - 6 £52,500 -
Middlesex +14 2 £37,500 -69.39% 1
Incident Management
England

For the 6 months to 17 July 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for Incident Management.

1 217 (37.74%) ITIL
2 182 (31.65%) Problem Management
3 167 (29.04%) Windows
4 149 (25.91%) Microsoft
5 148 (25.74%) Service Management
6 91 (15.83%) ITIL V3
7 89 (15.48%) Active Directory
8 87 (15.13%) SLA
9 82 (14.26%) Root Cause Analysis
10 80 (13.91%) Finance
11 78 (13.57%) Linux
11 78 (13.57%) Problem-Solving
12 74 (12.87%) Cisco
13 70 (12.17%) Logistics
14 68 (11.83%) SIEM
15 66 (11.48%) Microsoft Office
16 64 (11.13%) Firewall
16 64 (11.13%) ITSM
16 64 (11.13%) Analytical Skills
17 63 (10.96%) Windows Server
18 60 (10.43%) Cybersecurity
19 59 (10.26%) Cisco Certification
20 58 (10.09%) SQL
21 56 (9.74%) Change Management
22 54 (9.39%) Information Security
22 54 (9.39%) Microsoft Certification
22 54 (9.39%) CISSP
22 54 (9.39%) Trend Analysis
23 53 (9.22%) IIS
24 47 (8.17%) LAN

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (9.22%) IIS
2 14 (2.43%) MS Exchange
3 9 (1.57%) WebSphere
4 6 (1.04%) Exchange Server 2010
5 5 (0.87%) Skype for Business
6 4 (0.70%) Confluence
6 4 (0.70%) JBoss
6 4 (0.70%) SharePoint
7 3 (0.52%) CMS
7 3 (0.52%) TPMS
8 2 (0.35%) Apache
8 2 (0.35%) Exchange Server 2013
9 1 (0.17%) Oracle Service Bus
9 1 (0.17%) Oracle SOA Suite
9 1 (0.17%) WebLogic
Applications
1 66 (11.48%) Microsoft Office
2 14 (2.43%) Microsoft Excel
3 13 (2.26%) Microsoft Project
4 8 (1.39%) MS Visio
5 4 (0.70%) AutoCAD
6 2 (0.35%) Microsoft PowerPoint
Business Applications
1 6 (1.04%) Maximo
2 1 (0.17%) Remedy ITSM
2 1 (0.17%) Sage 200
2 1 (0.17%) SAP BPC
2 1 (0.17%) SAP CO
2 1 (0.17%) SAP FI
2 1 (0.17%) SAP FI/CO
2 1 (0.17%) SAP S/4HANA
2 1 (0.17%) Sonata
Cloud Services
1 33 (5.74%) Microsoft Azure
2 29 (5.04%) Office 365
3 15 (2.61%) Amazon AWS
4 12 (2.09%) PaaS
5 11 (1.91%) Akamai
6 7 (1.22%) IaaS
7 6 (1.04%) SaaS
8 4 (0.70%) G Suite
9 2 (0.35%) Amazon Kinesis
9 2 (0.35%) Azure Active Directory
Communications & Networking
1 64 (11.13%) Firewall
2 47 (8.17%) LAN
3 45 (7.83%) WAN
4 42 (7.30%) TCP/IP
5 33 (5.74%) Internet
6 29 (5.04%) VoIP
7 27 (4.70%) VPN
8 25 (4.35%) DNS
8 25 (4.35%) MPLS
9 23 (4.00%) Wi-Fi
10 22 (3.83%) DHCP
10 22 (3.83%) Intrusion Detection
11 20 (3.48%) Cisco ASA
12 19 (3.30%) Network Security
12 19 (3.30%) SSL
13 18 (3.13%) BGP
13 18 (3.13%) OSPF
13 18 (3.13%) VLAN
13 18 (3.13%) WLAN
14 17 (2.96%) Ethernet
Database & Business Intelligence
1 42 (7.30%) SQL Server
2 16 (2.78%) MySQL
2 16 (2.78%) Oracle Database
3 11 (1.91%) Oracle Database 11g
4 8 (1.39%) Oracle Database 12c
4 8 (1.39%) Oracle Reports
5 7 (1.22%) Apache Cassandra
5 7 (1.22%) Oracle Exadata
5 7 (1.22%) SQL Server 2008
6 5 (0.87%) Big Data
6 5 (0.87%) SQLPlus
7 4 (0.70%) GIS
8 3 (0.52%) BusinessObjects
8 3 (0.52%) Oracle Database 10g
9 2 (0.35%) Amazon RDS
9 2 (0.35%) Data Mining
9 2 (0.35%) Data Warehouse
9 2 (0.35%) Hadoop
9 2 (0.35%) OLAP
9 2 (0.35%) Oracle OLAP
Development Applications
1 7 (1.22%) Git (software)
2 6 (1.04%) Jenkins
2 6 (1.04%) JIRA
3 4 (0.70%) SoapUI
4 3 (0.52%) Burp Suite
4 3 (0.52%) Metasploit
5 2 (0.35%) Selenium
5 2 (0.35%) Team Foundation Server
5 2 (0.35%) TestRail
General
1 80 (13.91%) Finance
2 30 (5.22%) Retail
3 25 (4.35%) Telecoms
4 10 (1.74%) Legal
5 9 (1.57%) Banking
6 4 (0.70%) Advertising
6 4 (0.70%) Financial Institution
7 3 (0.52%) Marketing
8 2 (0.35%) Automotive
8 2 (0.35%) Publishing
8 2 (0.35%) Spanish Language
9 1 (0.17%) Law
9 1 (0.17%) Local Government
9 1 (0.17%) Manufacturing
Job Titles
1 135 (23.48%) Analyst
2 59 (10.26%) Incident Manager
3 48 (8.35%) Problem Manager
4 46 (8.00%) Major Incident Manager
4 46 (8.00%) Support Analyst
5 40 (6.96%) Service Manager
6 37 (6.43%) Network Engineer
7 31 (5.39%) IT Analyst
8 29 (5.04%) Incident and Problem Manager
8 29 (5.04%) Support Engineer
9 27 (4.70%) Administrator
10 26 (4.52%) IT Manager
10 26 (4.52%) Operations Manager
10 26 (4.52%) Security Analyst
11 24 (4.17%) 2nd Line Support
11 24 (4.17%) DBA
11 24 (4.17%) IT Support
12 23 (4.00%) Cloud Specialist
12 23 (4.00%) Linux Specialist
13 21 (3.65%) Consultant
Libraries, Frameworks & Software Standards
1 10 (1.74%) Web Services
2 8 (1.39%) Middleware
2 8 (1.39%) XML
3 5 (0.87%) LDAP
4 4 (0.70%) .NET
4 4 (0.70%) J2SE
4 4 (0.70%) REST
4 4 (0.70%) SOAP
4 4 (0.70%) XBRL
5 3 (0.52%) Oracle GoldenGate
6 2 (0.35%) Kafka
6 2 (0.35%) RabbitMQ
7 1 (0.17%) Flash
7 1 (0.17%) Oracle Fusion
7 1 (0.17%) Regular Expression
Miscellaneous
1 64 (11.13%) Analytical Skills
2 40 (6.96%) Self-Motivation
3 30 (5.22%) Private Cloud
4 29 (5.04%) Management Information System
5 25 (4.35%) Data Centre
6 23 (4.00%) Linux Command Line
7 17 (2.96%) Security Operations Centre
8 15 (2.61%) Cyberthreat
8 15 (2.61%) Distributed Denial-of-Service
9 12 (2.09%) Cyberattack
9 12 (2.09%) Hybrid Cloud
10 9 (1.57%) AS400
10 9 (1.57%) Blackberry
10 9 (1.57%) iPad
10 9 (1.57%) iPhone
10 9 (1.57%) iSeries
10 9 (1.57%) User Experience
11 8 (1.39%) Replication
12 7 (1.22%) Wiki
13 6 (1.04%) Smartphone
Operating Systems
1 167 (29.04%) Windows
2 78 (13.57%) Linux
3 63 (10.96%) Windows Server
4 40 (6.96%) Unix
5 29 (5.04%) Windows 7
6 26 (4.52%) Windows 8
7 24 (4.17%) CentOS
8 21 (3.65%) Windows Server 2008
8 21 (3.65%) Windows Server 2012
9 17 (2.96%) Windows 10
10 10 (1.74%) Android
11 9 (1.57%) Apple iOS
11 9 (1.57%) Windows Mobile
12 8 (1.39%) Solaris
13 7 (1.22%) AIX
14 6 (1.04%) Windows 2000
15 5 (0.87%) Red Hat Enterprise Linux
16 3 (0.52%) Kali Linux
17 1 (0.17%) Data ONTAP
17 1 (0.17%) VMS
Processes & Methodologies
1 217 (37.74%) ITIL
2 182 (31.65%) Problem Management
3 148 (25.74%) Service Management
4 91 (15.83%) ITIL V3
5 82 (14.26%) Root Cause Analysis
6 78 (13.57%) Problem-Solving
7 70 (12.17%) Logistics
8 68 (11.83%) SIEM
9 64 (11.13%) ITSM
10 60 (10.43%) Cybersecurity
11 56 (9.74%) Change Management
12 54 (9.39%) Information Security
12 54 (9.39%) Trend Analysis
13 46 (8.00%) Agile Software Development
14 39 (6.78%) Service Delivery
15 35 (6.09%) Vulnerability Management
16 30 (5.22%) Project Management
16 30 (5.22%) Security Operations
17 29 (5.04%) Stakeholder Management
18 27 (4.70%) Risk Management
Programming Languages
1 58 (10.09%) SQL
2 26 (4.52%) Python
3 24 (4.17%) JavaScript
4 11 (1.91%) PL/SQL
5 8 (1.39%) Bash Shell
6 7 (1.22%) Java
7 6 (1.04%) C
7 6 (1.04%) PowerShell
8 5 (0.87%) C#
8 5 (0.87%) Shell Script
9 4 (0.70%) C++
9 4 (0.70%) Perl
9 4 (0.70%) VBA
Qualifications
1 59 (10.26%) Cisco Certification
2 54 (9.39%) CISSP
2 54 (9.39%) Microsoft Certification
3 43 (7.48%) Degree
4 42 (7.30%) CCNP
5 35 (6.09%) CEH
6 33 (5.74%) Security Cleared
7 30 (5.22%) ITIL Certification
8 27 (4.70%) SC Cleared
9 23 (4.00%) RHCA
10 22 (3.83%) CCNA
11 18 (3.13%) GSEC
12 15 (2.61%) CCDP
12 15 (2.61%) CCSE
12 15 (2.61%) IISP
12 15 (2.61%) ISSAP
12 15 (2.61%) JNCIP
12 15 (2.61%) MCSE
13 12 (2.09%) CISM
13 12 (2.09%) SANS
Quality Assurance & Compliance
1 87 (15.13%) SLA
2 34 (5.91%) ISO/IEC 27001
3 22 (3.83%) GDPR
3 22 (3.83%) PCI DSS
4 12 (2.09%) PSD2
5 8 (1.39%) QA
6 5 (0.87%) ISO/IEC 20000
7 4 (0.70%) Cyber Essentials
7 4 (0.70%) PMO
7 4 (0.70%) Solvency II
8 3 (0.52%) Data Quality
8 3 (0.52%) Sarbanes-Oxley
9 2 (0.35%) COBIT
9 2 (0.35%) ISAE 3402
10 1 (0.17%) GPG13
10 1 (0.17%) ISO 9001
System Software
1 89 (15.48%) Active Directory
2 32 (5.57%) VMware Infrastructure
3 25 (4.35%) Hyper-V
4 15 (2.61%) VMware ESXi
5 8 (1.39%) Firmware
6 7 (1.22%) Tivoli Workload Scheduler
6 7 (1.22%) vSphere
7 6 (1.04%) Docker
7 6 (1.04%) XenApp
8 5 (0.87%) XenDesktop
9 3 (0.52%) Citrix Presentation Server
9 3 (0.52%) Virtual Desktop
10 1 (0.17%) Veritas Cluster Server
10 1 (0.17%) Virtual Machines
Systems Management
1 20 (3.48%) Cisco IPCC
2 18 (3.13%) vCenter Server
3 17 (2.96%) SCCM
4 16 (2.78%) QRadar
5 13 (2.26%) SCOM
6 11 (1.91%) Ansible
7 8 (1.39%) Oracle Enterprise Manager
7 8 (1.39%) WSUS
8 7 (1.22%) Backup Exec
8 7 (1.22%) Tivoli
9 6 (1.04%) HP SIM
9 6 (1.04%) Kubernetes
10 4 (0.70%) Cisco CUCM
10 4 (0.70%) Pingdom
11 3 (0.52%) Cisco UCCX
11 3 (0.52%) Data Guard
11 3 (0.52%) Failover Clustering
11 3 (0.52%) HP ALM
11 3 (0.52%) Red Hat Satellite
12 2 (0.35%) Nessus
Vendors
1 149 (25.91%) Microsoft
2 74 (12.87%) Cisco
3 44 (7.65%) Remedy
4 43 (7.48%) SolarWinds
4 43 (7.48%) VMware
5 39 (6.78%) ServiceNow
6 37 (6.43%) Oracle
7 36 (6.26%) HP
8 35 (6.09%) Red Hat
9 31 (5.39%) IBM
10 30 (5.22%) Riverbed
11 29 (5.04%) Juniper
12 28 (4.87%) BMC
12 28 (4.87%) Splunk
13 23 (4.00%) Aruba
13 23 (4.00%) LogRhythm
14 21 (3.65%) Citrix
15 20 (3.48%) Zscaler
16 18 (3.13%) CheckPoint
16 18 (3.13%) Fortinet