IT Support Jobs in Kent

IT Support
South East > Kent

The median IT Support salary in Kent is £25,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 41 41 72
Rank change year-on-year 0 +31 -39
Permanent jobs requiring an IT Support 65 64 43
As % of all permanent jobs advertised in Kent 4.40% 5.57% 3.36%
As % of the Job Titles category 4.73% 6.50% 3.53%
Number of salaries quoted 49 26 42
10th Percentile £21,100 £20,175 £20,700
25th Percentile £23,000 £25,750 £24,625
Median annual salary (50th Percentile) £25,000 £26,500 £32,000
Median % change year-on-year -5.66% -17.19% -1.54%
75th Percentile £31,750 £27,250 £32,750
90th Percentile £37,000 £44,750 £34,650
South East median annual salary £30,000 £30,000 £29,000
% change year-on-year - +3.45% +4.50%

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,373 984 1,219
% of permanent jobs with a recognized job title 92.90% 85.64% 95.23%
Number of salaries quoted 1,022 551 724
10th Percentile £25,025 £27,000 £26,500
25th Percentile £30,813 £33,500 £33,281
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +12.50%
75th Percentile £58,750 £61,250 £62,813
90th Percentile £68,750 £73,750 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

IT Support
Job Vacancy Trend in Kent

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for IT Support in Kent

IT Support
Salary Trend in Kent

3-month moving average salary quoted in jobs citing IT Support in Kent.

Salary trend for IT Support in Kent

IT Support
Salary Histogram in Kent

Salary distribution for jobs citing IT Support in Kent over the 6 months to 27 April 2024.

Salary histogram for IT Support in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Kent region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dartford - 14 £31,500 - 1
Maidstone +6 8 £22,500 -15.09% 2
Canterbury - 6 £24,000 -
Sittingbourne - 3 £24,500 - 2
Faversham - 3 £24,000 -
Folkestone - 3 £28,000 -
Tonbridge - 2 £25,000 - 1
Rochester +3 1 £21,000 -58.00%
Swanley - 1 £29,500 -
Dover - 1 - -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Kent

For the 6 months to 27 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring IT Support in the job title.

1 32 (49.23%) Windows
2 30 (46.15%) Microsoft 365
3 29 (44.62%) Microsoft
4 24 (36.92%) Customer Service
5 21 (32.31%) Active Directory
6 19 (29.23%) Azure
7 16 (24.62%) Microsoft Office
8 15 (23.08%) Social Skills
9 14 (21.54%) Entra ID
10 13 (20.00%) Windows 10
11 12 (18.46%) AWS
12 11 (16.92%) Microsoft Exchange
13 10 (15.38%) Windows Server
14 9 (13.85%) Problem-Solving
14 9 (13.85%) Network+ Certification
14 9 (13.85%) Cisco Certification
14 9 (13.85%) CCNA
14 9 (13.85%) Cisco
14 9 (13.85%) SharePoint
15 8 (12.31%) Infrastructure Engineering
16 7 (10.77%) Apple iOS
16 7 (10.77%) Android
16 7 (10.77%) Firewall
17 5 (7.69%) Asset Management
17 5 (7.69%) Linux
17 5 (7.69%) A+ Certification
17 5 (7.69%) Red Hat
17 5 (7.69%) Red Hat Enterprise Linux
17 5 (7.69%) VLAN
17 5 (7.69%) Continuous Improvement

IT Support Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (16.92%) Microsoft Exchange
2 9 (13.85%) SharePoint
Applications
1 16 (24.62%) Microsoft Office
2 4 (6.15%) Microsoft Excel
Cloud Services
1 30 (46.15%) Microsoft 365
2 19 (29.23%) Azure
3 14 (21.54%) Entra ID
4 12 (18.46%) AWS
5 1 (1.54%) Cloud Computing
Communications & Networking
1 7 (10.77%) Firewall
2 5 (7.69%) VLAN
3 4 (6.15%) ADSL
3 4 (6.15%) Broadband
3 4 (6.15%) DHCP
3 4 (6.15%) DNS
3 4 (6.15%) LAN
3 4 (6.15%) WAN
3 4 (6.15%) Wireless
4 1 (1.54%) IP Telephony
4 1 (1.54%) TCP/IP
4 1 (1.54%) VoIP
4 1 (1.54%) VPN
General
1 15 (23.08%) Social Skills
2 4 (6.15%) Analytical Skills
2 4 (6.15%) Telecoms
3 3 (4.62%) Manufacturing
4 1 (1.54%) Aerospace
4 1 (1.54%) Finance
4 1 (1.54%) Legal
4 1 (1.54%) Organisational Skills
4 1 (1.54%) Retail
Libraries, Frameworks & Software Standards
1 3 (4.62%) .NET
1 3 (4.62%) React
Miscellaneous
1 5 (7.69%) Onboarding
2 4 (6.15%) Client/Server
3 3 (4.62%) Replication
4 2 (3.08%) Driving Licence
4 2 (3.08%) Self-Motivation
Operating Systems
1 32 (49.23%) Windows
2 13 (20.00%) Windows 10
3 10 (15.38%) Windows Server
4 7 (10.77%) Android
4 7 (10.77%) Apple iOS
5 5 (7.69%) Linux
5 5 (7.69%) Red Hat Enterprise Linux
6 3 (4.62%) Mac OS
Processes & Methodologies
1 24 (36.92%) Customer Service
2 9 (13.85%) Problem-Solving
3 8 (12.31%) Infrastructure Engineering
4 5 (7.69%) Asset Management
4 5 (7.69%) Continuous Improvement
4 5 (7.69%) Customer-Centricity
4 5 (7.69%) Inventory Management
4 5 (7.69%) Preventative Maintenance
4 5 (7.69%) Proactive Maintenance
4 5 (7.69%) Ticket Management
5 4 (6.15%) Analytical Thinking
5 4 (6.15%) ITIL
5 4 (6.15%) Logistics
6 3 (4.62%) Business Continuity
7 2 (3.08%) ERP
8 1 (1.54%) Change Management
8 1 (1.54%) Cybersecurity
8 1 (1.54%) Decision-Making
8 1 (1.54%) Hardware Maintenance
8 1 (1.54%) Migration
Programming Languages
1 4 (6.15%) SQL
2 1 (1.54%) PowerShell
Qualifications
1 9 (13.85%) CCNA
1 9 (13.85%) Cisco Certification
1 9 (13.85%) Network+ Certification
2 5 (7.69%) A+ Certification
3 4 (6.15%) MCITP
3 4 (6.15%) Microsoft Certification
System Software
1 21 (32.31%) Active Directory
2 4 (6.15%) Hyper-V
Systems Management
1 3 (4.62%) Microsoft Intune
Vendors
1 29 (44.62%) Microsoft
2 9 (13.85%) Cisco
3 5 (7.69%) Red Hat
4 4 (6.15%) VMware
5 3 (4.62%) Sage
5 3 (4.62%) Veeam
6 2 (3.08%) Bloomberg