Period
to 18 January 2019

The median annual salary for an IT Support was £25,750 in advertised job vacancies in Kent during the 6 months to 18 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Kent
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 55 64 79
Rank change year-on-year +9 +15 +6
Permanent jobs requiring an IT Support 26 43 52
As % of all permanent IT jobs advertised in Kent 3.02% 3.35% 3.17%
As % of the Job Titles category 3.13% 3.42% 3.25%
Number of salaries quoted 26 39 42
Kent median annual salary £25,750 £26,000 £27,500
Median salary % change year-on-year -0.96% -5.45% +19.57%
10th Percentile £19,125 £20,450 £20,750
90th Percentile £34,125 £33,750 £38,750
South East median annual salary £26,500 £25,000 £26,500
% change year-on-year +6.00% -5.66% +6.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 832 1,258 1,601
% of permanent IT jobs with a recognized job title 96.63% 98.13% 97.74%
Number of salaries quoted 696 1,070 1,348
Kent median annual salary £40,000 £42,500 £42,500
Median salary % change year-on-year -5.88% - +6.25%
10th Percentile £26,250 £24,000 £25,000
90th Percentile £61,250 £62,500 £61,250
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

IT Support
Job Vacancy Trend in Kent

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for IT Support in Kent

IT Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Kent.

Salary trend for IT Support in Kent

IT Support
Salary Histogram in Kent

The salary distribution of IT jobs citing IT Support in Kent over the 6 months to 18 January 2019.

Salary histogram for IT Support in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Kent region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford +14 4 £19,500 -40.00% 1
Canterbury - 4 £25,750 - 2
Maidstone +4 3 £24,000 - 1
Chatham -6 3 £31,500 +26.00% 1
Tunbridge Wells +16 2 £30,250 - 1
Stansted 0 2 £27,500 +44.74%
Sittingbourne -1 2 £28,000 +24.44% 1
Swanley - 1 £25,000 -
West Malling - 1 £22,500 -
Queenborough - 1 £20,000 -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 18 January 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring IT Support in the job title.

1 22 (84.62%) Windows
2 14 (53.85%) Microsoft
3 12 (46.15%) Active Directory
3 12 (46.15%) Office 365
4 10 (38.46%) Microsoft Office
5 9 (34.62%) Windows 10
6 7 (26.92%) Windows Server
6 7 (26.92%) TCP/IP
7 6 (23.08%) ITIL
7 6 (23.08%) Windows 7
8 4 (15.38%) MS Exchange
8 4 (15.38%) Microsoft Certification
9 3 (11.54%) Apple
9 3 (11.54%) CRM
9 3 (11.54%) SQL Server
9 3 (11.54%) MCSE
9 3 (11.54%) Firewall
9 3 (11.54%) SCCM
9 3 (11.54%) Microsoft Azure
9 3 (11.54%) Degree
10 2 (7.69%) Agile Software Development
10 2 (7.69%) Hyper-V
10 2 (7.69%) ISO/IEC 27001
10 2 (7.69%) Driving Licence
10 2 (7.69%) Migration
10 2 (7.69%) VMware
10 2 (7.69%) Information Security
10 2 (7.69%) SQL
10 2 (7.69%) Project Management
10 2 (7.69%) Service Delivery

IT Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (15.38%) MS Exchange
2 2 (7.69%) IIS
2 2 (7.69%) SharePoint
3 1 (3.85%) Exchange Server 2003
Applications
1 10 (38.46%) Microsoft Office
Business Applications
1 1 (3.85%) Salesforce.com CRM
Cloud Services
1 12 (46.15%) Office 365
2 3 (11.54%) Microsoft Azure
3 1 (3.85%) Azure Active Directory
3 1 (3.85%) Dynamics 365
3 1 (3.85%) SaaS
Communications & Networking
1 7 (26.92%) TCP/IP
2 3 (11.54%) Firewall
3 2 (7.69%) Internet
3 2 (7.69%) LAN
3 2 (7.69%) VoIP
3 2 (7.69%) WAN
4 1 (3.85%) DNS
4 1 (3.85%) SMS
Database & Business Intelligence
1 3 (11.54%) SQL Server
General
1 1 (3.85%) Advertising
1 1 (3.85%) Manufacturing
1 1 (3.85%) Marketing
1 1 (3.85%) Retail
1 1 (3.85%) Telecoms
Miscellaneous
1 2 (7.69%) Driving Licence
2 1 (3.85%) AS400
2 1 (3.85%) Blackberry
2 1 (3.85%) Client/Server
2 1 (3.85%) Data Centre
2 1 (3.85%) Data Protection Act
2 1 (3.85%) Enterprise Software
2 1 (3.85%) Replication
Operating Systems
1 22 (84.62%) Windows
2 9 (34.62%) Windows 10
3 7 (26.92%) Windows Server
4 6 (23.08%) Windows 7
5 1 (3.85%) Android
5 1 (3.85%) Apple iOS
5 1 (3.85%) Linux
5 1 (3.85%) Mac OS X
5 1 (3.85%) Windows 8
5 1 (3.85%) Windows Server 2012
5 1 (3.85%) Windows XP
Processes & Methodologies
1 6 (23.08%) ITIL
2 3 (11.54%) CRM
3 2 (7.69%) Agile Software Development
3 2 (7.69%) Information Security
3 2 (7.69%) Migration
3 2 (7.69%) Problem-Solving
3 2 (7.69%) Project Management
3 2 (7.69%) Service Delivery
4 1 (3.85%) Community of Practice
4 1 (3.85%) Customer Requirements
4 1 (3.85%) Data Protection
4 1 (3.85%) Email Filtering
4 1 (3.85%) Incident Management
4 1 (3.85%) Logistics
4 1 (3.85%) Performance Management
4 1 (3.85%) Problem Management
4 1 (3.85%) Resource Management
4 1 (3.85%) Runbook
4 1 (3.85%) Security Operations
4 1 (3.85%) Web Filtering
Programming Languages
1 2 (7.69%) SQL
Qualifications
1 4 (15.38%) Microsoft Certification
2 3 (11.54%) Degree
2 3 (11.54%) MCSE
3 2 (7.69%) ITIL Certification
3 2 (7.69%) MCP
4 1 (3.85%) A+ Certification
4 1 (3.85%) CCENT
4 1 (3.85%) CCNA
4 1 (3.85%) Cisco Certification
4 1 (3.85%) MCDST
4 1 (3.85%) MCSA
4 1 (3.85%) SSCP
Quality Assurance & Compliance
1 2 (7.69%) ISO/IEC 27001
2 1 (3.85%) GDPR
2 1 (3.85%) Sarbanes-Oxley
2 1 (3.85%) SLA
System Software
1 12 (46.15%) Active Directory
2 2 (7.69%) Hyper-V
3 1 (3.85%) Microsoft Virtual Server
3 1 (3.85%) Virtual Servers
Systems Management
1 3 (11.54%) SCCM
2 1 (3.85%) CSIRT
2 1 (3.85%) Microsoft Intune
Vendors
1 14 (53.85%) Microsoft
2 3 (11.54%) Apple
3 2 (7.69%) Citrix
3 2 (7.69%) HP
3 2 (7.69%) VMware
4 1 (3.85%) Sage
4 1 (3.85%) Salesforce.com
4 1 (3.85%) Veeam