Period
to 20 November 2017

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Kent during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Kent
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 50 78 81
Rank change year-on-year +28 +3 +20
Permanent jobs requiring an IT Support 60 45 69
As % of all permanent IT jobs advertised in Kent 4.55% 2.68% 3.11%
As % of the Job Titles category 4.64% 2.72% 3.18%
Number of salaries quoted 57 47 64
Kent median annual salary £25,000 £27,500 £26,500
Median salary % change year-on-year -9.09% +3.77% +6.00%
10th Percentile £20,500 £19,750 £17,750
90th Percentile £33,750 £53,750 £39,625
South East median annual salary £25,000 £27,500 £25,000
% change year-on-year -9.09% +10.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 1294 1652 2167
% of permanent IT jobs with a recognized job title 98.03% 98.22% 97.79%
Number of salaries quoted 1093 1463 1937
Kent median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -2.44%
10th Percentile £24,000 £22,550 £23,500
90th Percentile £62,500 £62,500 £57,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support
Job Vacancy Trend in Kent

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for IT Support in Kent

IT Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Kent.

Salary trend for IT Support in Kent

IT Support
Salary Histogram in Kent

The salary distribution of IT jobs citing IT Support in Kent over the 6 months to 20 November 2017.

Salary histogram for IT Support in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Kent region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chatham +10 11 £23,000 -30.83%
Sittingbourne 0 10 £22,500 -18.18%
Dartford +5 9 £29,000 -39.27%
Folkestone +9 8 £26,000 -5.45%
Tunbridge Wells - 4 £32,500 -
Maidstone +23 3 £24,000 -54.29%
Tonbridge +4 2 £22,500 -52.63%
West Malling -7 2 £29,500 -21.33%
Stansted - 1 £19,000 -
Rochester - 1 £20,500 - 1
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 20 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Kent region featuring IT Support in the job title.

1 50 (83.33%) Windows
2 43 (71.67%) Active Directory
3 28 (46.67%) Windows Server
4 23 (38.33%) MS Exchange
4 23 (38.33%) Microsoft
5 21 (35.00%) Cisco
6 20 (33.33%) Microsoft Office
7 19 (31.67%) MCP
8 17 (28.33%) Office 365
9 16 (26.67%) Patch Management
9 16 (26.67%) DNS
9 16 (26.67%) DHCP
10 15 (25.00%) LAN
11 14 (23.33%) Microsoft Certification
12 13 (21.67%) Cisco Certification
12 13 (21.67%) WAN
12 13 (21.67%) CCNA
12 13 (21.67%) MCSE
12 13 (21.67%) Network Monitoring
13 11 (18.33%) MCSA
14 10 (16.67%) ITIL
14 10 (16.67%) Hyper-V
14 10 (16.67%) Windows 7
14 10 (16.67%) Driving Licence
15 9 (15.00%) Windows 8
15 9 (15.00%) VMware
15 9 (15.00%) TCP/IP
16 8 (13.33%) Windows Server 2008
16 8 (13.33%) SCCM
17 7 (11.67%) Exchange Server 2010

IT Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (38.33%) MS Exchange
2 7 (11.67%) Exchange Server 2010
3 4 (6.67%) Blackberry Enterprise Server
3 4 (6.67%) Skype for Business
4 3 (5.00%) Exchange Server 2013
5 1 (1.67%) Exchange Server 2003
5 1 (1.67%) IIS
5 1 (1.67%) SharePoint
Applications
1 20 (33.33%) Microsoft Office
2 6 (10.00%) Microsoft Excel
2 6 (10.00%) Microsoft PowerPoint
3 4 (6.67%) MS Visio
Cloud Services
1 17 (28.33%) Office 365
2 5 (8.33%) Microsoft Azure
3 1 (1.67%) Amazon AWS
Communications & Networking
1 16 (26.67%) DHCP
1 16 (26.67%) DNS
2 15 (25.00%) LAN
3 13 (21.67%) WAN
4 9 (15.00%) TCP/IP
5 5 (8.33%) Firewall
6 4 (6.67%) FirePass
6 4 (6.67%) NAS
6 4 (6.67%) Remote Desktop
6 4 (6.67%) Skype
7 3 (5.00%) DSL
7 3 (5.00%) MPLS
7 3 (5.00%) VPN
8 2 (3.33%) Internet
8 2 (3.33%) IP Telephony
9 1 (1.67%) VLAN
9 1 (1.67%) VoIP
9 1 (1.67%) Wireless
9 1 (1.67%) WLAN
Database & Business Intelligence
1 2 (3.33%) SQL Server
2 1 (1.67%) EDRMS
2 1 (1.67%) SQL Server Reporting Services
General
1 5 (8.33%) Finance
2 4 (6.67%) Advertising
2 4 (6.67%) Retail
3 1 (1.67%) Banking
3 1 (1.67%) Games
3 1 (1.67%) Legal
Libraries, Frameworks & Software Standards
1 4 (6.67%) XML
2 2 (3.33%) Web Services
3 1 (1.67%) COM
Miscellaneous
1 10 (16.67%) Driving Licence
2 6 (10.00%) Blackberry
3 5 (8.33%) AS400
4 4 (6.67%) iPhone
5 3 (5.00%) Analytical Skills
6 1 (1.67%) Computer Science
6 1 (1.67%) Social Media
Operating Systems
1 50 (83.33%) Windows
2 28 (46.67%) Windows Server
3 10 (16.67%) Windows 7
4 9 (15.00%) Windows 8
5 8 (13.33%) Windows Server 2008
6 7 (11.67%) Windows 10
7 6 (10.00%) Android
8 4 (6.67%) Linux
8 4 (6.67%) Windows Server 2003
8 4 (6.67%) Windows Server 2012
9 3 (5.00%) Windows XP
10 2 (3.33%) Mac OS
11 1 (1.67%) Apple iOS
Processes & Methodologies
1 16 (26.67%) Patch Management
2 13 (21.67%) Network Monitoring
3 10 (16.67%) ITIL
4 5 (8.33%) Mobile Device Management
4 5 (8.33%) Risk Management
4 5 (8.33%) Stakeholder Management
5 4 (6.67%) Software Deployment
6 3 (5.00%) Change Control
6 3 (5.00%) Change Management
6 3 (5.00%) Incident Management
6 3 (5.00%) ITIL V3
6 3 (5.00%) ITSM
6 3 (5.00%) Migration
6 3 (5.00%) Project Management
6 3 (5.00%) Service Delivery
7 2 (3.33%) E-Commerce
7 2 (3.33%) ITIL V2
7 2 (3.33%) Office Automation
8 1 (1.67%) Kalman Filter
8 1 (1.67%) Line Management
Programming Languages
1 7 (11.67%) SQL
2 1 (1.67%) C++
2 1 (1.67%) Java
2 1 (1.67%) Python
2 1 (1.67%) Shell Script
Qualifications
1 19 (31.67%) MCP
2 14 (23.33%) Microsoft Certification
3 13 (21.67%) CCNA
3 13 (21.67%) Cisco Certification
3 13 (21.67%) MCSE
4 11 (18.33%) MCSA
5 7 (11.67%) A+ Certification
6 4 (6.67%) ITIL Certification
7 1 (1.67%) Degree
7 1 (1.67%) Security Cleared
Quality Assurance & Compliance
1 4 (6.67%) SLA
System Software
1 43 (71.67%) Active Directory
2 10 (16.67%) Hyper-V
3 7 (11.67%) VMware Infrastructure
4 1 (1.67%) Terminal Services
4 1 (1.67%) Virtual Servers
Systems Management
1 8 (13.33%) SCCM
Vendors
1 23 (38.33%) Microsoft
2 21 (35.00%) Cisco
3 9 (15.00%) VMware
4 6 (10.00%) Citrix
5 4 (6.67%) Sophos
6 2 (3.33%) HP
6 2 (3.33%) Oracle
7 1 (1.67%) Meraki