Period
to 20 July 2019

The median annual salary for an IT Support was £28,000 in advertised job vacancies in Kent during the 6 months to 20 July 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Kent
6 months to
20 Jul 2019
Same period 2018 Same period 2017
Rank 46 71 64
Rank change year-on-year +25 -7 +30
Permanent jobs requiring an IT Support 52 39 52
As % of all permanent IT jobs advertised in Kent 5.50% 3.34% 3.65%
As % of the Job Titles category 5.71% 3.49% 3.72%
Number of salaries quoted 45 42 50
Kent median annual salary £28,000 £27,500 £24,250
Median salary % change year-on-year +1.82% +13.40% -10.04%
10th Percentile £21,250 £18,750 £20,425
90th Percentile £41,000 £34,875 £33,750
South East median annual salary £27,500 £26,000 £25,500
% change year-on-year +5.77% +1.96% -7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 910 1,117 1,396
% of permanent IT jobs with a recognized job title 96.19% 95.72% 97.96%
Number of salaries quoted 777 975 1,186
Kent median annual salary £41,500 £40,000 £37,500
Median salary % change year-on-year +3.75% +6.67% -6.25%
10th Percentile £22,650 £22,500 £23,750
90th Percentile £61,250 £60,000 £58,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

IT Support
Job Vacancy Trend in Kent

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for IT Support in Kent

IT Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Kent.

Salary trend for IT Support in Kent

IT Support
Salary Histogram in Kent

The salary distribution of IT jobs citing IT Support in Kent over the 6 months to 20 July 2019.

Salary histogram for IT Support in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Kent region over the 6 months to 20 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford +4 8 £27,125 +20.56% 3
Sevenoaks - 8 £26,000 - 1
Canterbury +1 6 £34,000 +23.64% 5
Chatham -14 6 £29,000 +17.17% 3
Tunbridge Wells -4 5 £40,000 +23.08% 2
Rochester - 4 - - 2
Maidstone +1 2 £27,500 +32.53% 4
West Malling 0 2 £23,500 +23.68% 4
Folkestone 0 1 £20,000 -27.27% 1
Tonbridge -1 1 £35,000 +55.56%
Sittingbourne -5 1 £21,500 - 1
Swanley - 1 £24,500 -
Edenbridge - 1 £43,000 -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 20 July 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring IT Support in the job title.

1 32 (61.54%) Active Directory
2 31 (59.62%) Windows
3 26 (50.00%) Microsoft
4 24 (46.15%) Office 365
5 20 (38.46%) Microsoft Office
6 19 (36.54%) Windows Server
7 18 (34.62%) MS Exchange
8 17 (32.69%) VMware
9 11 (21.15%) Microsoft Azure
9 11 (21.15%) DNS
9 11 (21.15%) ITIL
10 9 (17.31%) MCP
10 9 (17.31%) VoIP
10 9 (17.31%) Hyper-V
10 9 (17.31%) VMware Infrastructure
11 8 (15.38%) Windows Server 2008
11 8 (15.38%) Service Delivery
11 8 (15.38%) SQL Server
11 8 (15.38%) Windows 10
11 8 (15.38%) Windows Server 2012
11 8 (15.38%) Windows 7
12 7 (13.46%) Problem-Solving
12 7 (13.46%) Exchange Server 2010
13 6 (11.54%) VMware ESXi
13 6 (11.54%) C#
13 6 (11.54%) DHCP
13 6 (11.54%) TCP/IP
13 6 (11.54%) Wireless
13 6 (11.54%) Citrix
14 5 (9.62%) Avaya

IT Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (34.62%) MS Exchange
2 7 (13.46%) Exchange Server 2010
3 5 (9.62%) SharePoint
4 4 (7.69%) Exchange Server 2013
4 4 (7.69%) Skype for Business
5 3 (5.77%) IIS
Applications
1 20 (38.46%) Microsoft Office
2 3 (5.77%) Microsoft Excel
Business Applications
1 2 (3.85%) Dynamics NAV
1 2 (3.85%) Infor LN
Cloud Services
1 24 (46.15%) Office 365
2 11 (21.15%) Microsoft Azure
3 3 (5.77%) Amazon AWS
4 1 (1.92%) Azure Active Directory
Communications & Networking
1 11 (21.15%) DNS
2 9 (17.31%) VoIP
3 6 (11.54%) DHCP
3 6 (11.54%) TCP/IP
3 6 (11.54%) Wireless
4 5 (9.62%) SAN
5 4 (7.69%) Firewall
5 4 (7.69%) Intranet
5 4 (7.69%) LAN
5 4 (7.69%) NAS
5 4 (7.69%) Skype
5 4 (7.69%) Telepresence
5 4 (7.69%) VPN
5 4 (7.69%) WAN
5 4 (7.69%) WebEx
6 3 (5.77%) Internet
6 3 (5.77%) IP Telephony
6 3 (5.77%) Remote Desktop
7 1 (1.92%) BGP
7 1 (1.92%) OSPF
Database & Business Intelligence
1 8 (15.38%) SQL Server
2 5 (9.62%) SQL Server Integration Services
3 4 (7.69%) SQL Server 2012
3 4 (7.69%) SQL Server 2014
3 4 (7.69%) SQL Server 2016
4 1 (1.92%) SQL Server 2008
4 1 (1.92%) SQL Server 2017
General
1 5 (9.62%) Advertising
2 4 (7.69%) Aerospace
2 4 (7.69%) Electronics
2 4 (7.69%) Manufacturing
3 2 (3.85%) Finance
4 1 (1.92%) Marketing
Libraries, Frameworks & Software Standards
1 5 (9.62%) .NET
1 5 (9.62%) REST
1 5 (9.62%) SOAP
1 5 (9.62%) Web Services
2 2 (3.85%) EDI
Miscellaneous
1 5 (9.62%) Analytical Skills
2 4 (7.69%) Driving Licence
2 4 (7.69%) Management Information System
3 2 (3.85%) FMCG
4 1 (1.92%) Clustering
4 1 (1.92%) iPhone
Operating Systems
1 31 (59.62%) Windows
2 19 (36.54%) Windows Server
3 8 (15.38%) Windows 10
3 8 (15.38%) Windows 7
3 8 (15.38%) Windows Server 2008
3 8 (15.38%) Windows Server 2012
4 4 (7.69%) Linux
4 4 (7.69%) Windows 8
5 2 (3.85%) Windows Vista
5 2 (3.85%) Windows XP
6 1 (1.92%) Android
Processes & Methodologies
1 11 (21.15%) ITIL
2 8 (15.38%) Service Delivery
3 7 (13.46%) Problem-Solving
4 4 (7.69%) Energy Management
5 3 (5.77%) Business Continuity
5 3 (5.77%) ERP
5 3 (5.77%) Patch Management
5 3 (5.77%) Project Management
5 3 (5.77%) Storage Management
6 2 (3.85%) Agile Software Development
6 2 (3.85%) Disaster Recovery
6 2 (3.85%) E-Commerce
6 2 (3.85%) Infrastructure Engineering
6 2 (3.85%) Mentoring
6 2 (3.85%) Proactive Monitoring
7 1 (1.92%) Artificial Intelligence
7 1 (1.92%) Data Security
7 1 (1.92%) Migration
7 1 (1.92%) Presales
7 1 (1.92%) Ticket Management
Programming Languages
1 6 (11.54%) C#
2 2 (3.85%) Java
2 2 (3.85%) PowerShell
3 1 (1.92%) SQL
Qualifications
1 9 (17.31%) MCP
2 4 (7.69%) Degree
2 4 (7.69%) Microsoft Certification
3 3 (5.77%) Cisco Certification
3 3 (5.77%) DBS Check
4 2 (3.85%) CCNA
5 1 (1.92%) A+ Certification
5 1 (1.92%) CCNP
5 1 (1.92%) MCSA
5 1 (1.92%) MCSE
Quality Assurance & Compliance
1 5 (9.62%) SLA
System Software
1 32 (61.54%) Active Directory
2 9 (17.31%) Hyper-V
2 9 (17.31%) VMware Infrastructure
3 6 (11.54%) VMware ESXi
4 1 (1.92%) Firmware
Systems Management
1 3 (5.77%) Backup Exec
2 1 (1.92%) Microsoft Intune
2 1 (1.92%) SCCM
2 1 (1.92%) WSUS
Vendors
1 26 (50.00%) Microsoft
2 17 (32.69%) VMware
3 6 (11.54%) Citrix
4 5 (9.62%) Avaya
5 4 (7.69%) Cisco
5 4 (7.69%) Wyse
6 3 (5.77%) Asigra
6 3 (5.77%) Veeam
6 3 (5.77%) Veritas
7 2 (3.85%) HP
7 2 (3.85%) Infor
7 2 (3.85%) Oracle
7 2 (3.85%) SAP
7 2 (3.85%) Zerto
8 1 (1.92%) 3PAR
8 1 (1.92%) Adobe
8 1 (1.92%) Dell
8 1 (1.92%) Sage
8 1 (1.92%) SonicWALL
8 1 (1.92%) Ubiquiti