Period
to 14 November 2018

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Kent during the 6 months to 14 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Kent
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 60 47 81
Rank change year-on-year -13 +34 -1
Permanent jobs requiring an IT Support 29 61 47
As % of all permanent IT jobs advertised in Kent 2.93% 4.58% 2.76%
As % of the Job Titles category 3.03% 4.67% 2.80%
Number of salaries quoted 29 58 49
Kent median annual salary £25,000 £25,000 £27,500
Median salary % change year-on-year - -9.09% +3.77%
10th Percentile £19,700 £20,500 £19,750
90th Percentile £33,750 £33,750 £53,750
South East median annual salary £26,000 £25,000 £27,500
% change year-on-year +4.00% -9.09% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 958 1,305 1,676
% of permanent IT jobs with a recognized job title 96.77% 98.05% 98.30%
Number of salaries quoted 835 1,105 1,488
Kent median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% -
10th Percentile £25,000 £24,000 £22,500
90th Percentile £61,250 £62,500 £62,500
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +2.27%

IT Support
Job Vacancy Trend in Kent

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for IT Support in Kent

IT Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Kent.

Salary trend for IT Support in Kent

IT Support
Salary Histogram in Kent

The salary distribution of IT jobs citing IT Support in Kent over the 6 months to 14 November 2018.

Salary histogram for IT Support in Kent

IT Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Kent region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tunbridge Wells +10 5 £32,500 - 2
Maidstone -4 4 £22,500 -6.25% 2
Chatham -5 3 £31,500 +36.96% 1
Canterbury - 3 £25,000 - 2
Stansted 0 2 £27,500 +44.74% 1
Dartford -1 2 £19,500 -32.76% 3
Tonbridge -4 2 £24,250 +7.78%
Sittingbourne +2 1 £31,500 +40.00% 1
West Malling 0 1 £22,500 -15.09%
Swanley - 1 £25,000 -
Queenborough - 1 £20,000 -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 14 November 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring IT Support in the job title.

1 26 (89.66%) Windows
2 19 (65.52%) Active Directory
3 16 (55.17%) Microsoft Office
4 15 (51.72%) Office 365
4 15 (51.72%) Windows Server
5 14 (48.28%) Microsoft
6 12 (41.38%) MS Exchange
7 9 (31.03%) Windows 10
7 9 (31.03%) Microsoft Certification
8 8 (27.59%) TCP/IP
9 7 (24.14%) MCSE
9 7 (24.14%) Windows Server 2012
9 7 (24.14%) Hyper-V
10 6 (20.69%) Windows 7
10 6 (20.69%) Exchange Server 2010
10 6 (20.69%) MCP
10 6 (20.69%) Migration
11 5 (17.24%) Cisco Certification
11 5 (17.24%) VMware
11 5 (17.24%) A+ Certification
11 5 (17.24%) CCNA
11 5 (17.24%) Windows Server 2008
12 4 (13.79%) Exchange Server 2013
12 4 (13.79%) Microsoft Azure
12 4 (13.79%) VMware Infrastructure
12 4 (13.79%) DNS
12 4 (13.79%) LAN
12 4 (13.79%) ITIL
13 3 (10.34%) Problem-Solving
13 3 (10.34%) Apple

IT Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (41.38%) MS Exchange
2 6 (20.69%) Exchange Server 2010
3 4 (13.79%) Exchange Server 2013
4 2 (6.90%) Exchange Server 2003
4 2 (6.90%) IIS
5 1 (3.45%) CMS
5 1 (3.45%) Joomla!
5 1 (3.45%) SharePoint
Applications
1 16 (55.17%) Microsoft Office
2 1 (3.45%) Adobe Premiere
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) Microsoft PowerPoint
2 1 (3.45%) Photoshop
2 1 (3.45%) Spreadsheet
Cloud Services
1 15 (51.72%) Office 365
2 4 (13.79%) Microsoft Azure
Communications & Networking
1 8 (27.59%) TCP/IP
2 4 (13.79%) DNS
2 4 (13.79%) LAN
3 3 (10.34%) DHCP
3 3 (10.34%) Internet
4 2 (6.90%) Firewall
4 2 (6.90%) VoIP
4 2 (6.90%) WAN
5 1 (3.45%) 802.11
5 1 (3.45%) ADSL
5 1 (3.45%) Ethernet
5 1 (3.45%) SAN
5 1 (3.45%) SMS
5 1 (3.45%) SSL
5 1 (3.45%) Telnet
5 1 (3.45%) Wi-Fi
Database & Business Intelligence
1 3 (10.34%) SQL Server
Development Applications
1 1 (3.45%) Dreamweaver
General
1 1 (3.45%) Banking
1 1 (3.45%) Finance
1 1 (3.45%) Manufacturing
1 1 (3.45%) Marketing
1 1 (3.45%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.45%) 802.1X
Miscellaneous
1 2 (6.90%) Driving Licence
2 1 (3.45%) AS400
2 1 (3.45%) Blackberry
2 1 (3.45%) Client/Server
2 1 (3.45%) Data Centre
2 1 (3.45%) Data Protection Act
2 1 (3.45%) Replication
Operating Systems
1 26 (89.66%) Windows
2 15 (51.72%) Windows Server
3 9 (31.03%) Windows 10
4 7 (24.14%) Windows Server 2012
5 6 (20.69%) Windows 7
6 5 (17.24%) Windows Server 2008
7 3 (10.34%) Windows 8
7 3 (10.34%) Windows XP
8 2 (6.90%) Android
9 1 (3.45%) Linux
9 1 (3.45%) Mac OS X
Processes & Methodologies
1 6 (20.69%) Migration
2 4 (13.79%) ITIL
3 3 (10.34%) Problem-Solving
4 1 (3.45%) CRM
4 1 (3.45%) Cybersecurity
4 1 (3.45%) Data Protection
4 1 (3.45%) Data Security
4 1 (3.45%) E-Commerce
4 1 (3.45%) Incident Management
4 1 (3.45%) Information Security
4 1 (3.45%) Infrastructure Engineering
4 1 (3.45%) Kalman Filter
4 1 (3.45%) Logistics
4 1 (3.45%) Network Monitoring
4 1 (3.45%) Performance Management
4 1 (3.45%) Problem Management
4 1 (3.45%) Project Management
4 1 (3.45%) Resource Management
4 1 (3.45%) Service Delivery
4 1 (3.45%) SIEM
Programming Languages
1 1 (3.45%) PHP
1 1 (3.45%) SQL
1 1 (3.45%) VB
Qualifications
1 9 (31.03%) Microsoft Certification
2 7 (24.14%) MCSE
3 6 (20.69%) MCP
4 5 (17.24%) A+ Certification
4 5 (17.24%) CCNA
4 5 (17.24%) Cisco Certification
5 3 (10.34%) Degree
6 2 (6.90%) MCDST
7 1 (3.45%) CCENT
7 1 (3.45%) ITIL Certification
7 1 (3.45%) MCSA
7 1 (3.45%) SSCP
Quality Assurance & Compliance
1 2 (6.90%) ISO/IEC 27001
2 1 (3.45%) GDPR
2 1 (3.45%) Sarbanes-Oxley
2 1 (3.45%) SLA
System Software
1 19 (65.52%) Active Directory
2 7 (24.14%) Hyper-V
3 4 (13.79%) VMware Infrastructure
4 1 (3.45%) Microsoft Virtual Server
4 1 (3.45%) Virtual Servers
Systems Management
1 3 (10.34%) SCCM
2 1 (3.45%) CSIRT
Vendors
1 14 (48.28%) Microsoft
2 5 (17.24%) VMware
3 3 (10.34%) Apple
4 2 (6.90%) Citrix
4 2 (6.90%) HP
5 1 (3.45%) Adobe
5 1 (3.45%) Aruba
5 1 (3.45%) ProCurve
5 1 (3.45%) Sage
5 1 (3.45%) Veeam