ITIL Job Trends in Kent

ITIL (Information Technology Infrastructure Library)
South East > Kent

The table below provides summary statistics and salary benchmarking for jobs advertised in Kent requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 28 January 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Jan 2026
Same period 2025 Same period 2024
Rank 33 48 27
Rank change year-on-year +15 -21 -4
Permanent jobs citing ITIL 64 26 56
As % of all permanent jobs in Kent 5.97% 3.58% 6.56%
As % of the Processes & Methodologies category 7.35% 3.96% 8.18%
Number of salaries quoted 21 8 47
10th Percentile £34,750 £29,225 £31,800
25th Percentile £50,000 £30,500 £36,750
Median annual salary (50th Percentile) £56,750 £44,250 £40,000
Median % change year-on-year +28.25% +10.63% -3.61%
75th Percentile £95,000 £53,125 £50,000
90th Percentile £106,250 £71,725 £72,500
South East median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +16.67%

All Process & Methodology Skills
Kent

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 871 657 685
As % of all permanent jobs advertised in Kent 81.25% 90.37% 80.21%
Number of salaries quoted 462 199 556
10th Percentile £26,750 £29,700 £23,625
25th Percentile £30,000 £37,500 £31,500
Median annual salary (50th Percentile) £42,500 £55,000 £45,000
Median % change year-on-year -22.73% +22.22% -10.00%
75th Percentile £55,000 £67,500 £60,000
90th Percentile £72,500 £78,900 £67,500
South East median annual salary £50,000 £58,000 £52,500
% change year-on-year -13.79% +10.48% -4.55%

ITIL
Job Vacancy Trend in Kent

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Kent.

ITIL job vacancy trend in Kent

ITIL
Salary Trend in Kent

Salary distribution trend for jobs in Kent citing ITIL.

Salary distribution trend for jobs in Kent citing ITIL

ITIL
Salary Histogram in Kent

Salary distribution for jobs citing ITIL in Kent over the 6 months to 28 January 2026.

Salary histogram for ITIL in Kent

ITIL
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Kent region over the 6 months to 28 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chatham 0 4 £57,000 +31.03%
Snodland - 2 £29,000 - 1
Canterbury - 2 £90,000 -
ITIL
South East

ITIL
Co-Occurring Skills & Capabilities in Kent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (10.94%) Microsoft Exchange
2 5 (7.81%) SharePoint
Applications
1 36 (56.25%) Microsoft Office
Cloud Services
1 49 (76.56%) Microsoft 365
2 40 (62.50%) AWS
3 19 (29.69%) Azure
4 7 (10.94%) Entra ID
5 4 (6.25%) Nutanix
6 2 (3.13%) Google Workspace
6 2 (3.13%) SaaS
7 1 (1.56%) OneDrive
Communications & Networking
1 13 (20.31%) Remote Desktop
2 10 (15.63%) DHCP
2 10 (15.63%) DNS
3 8 (12.50%) VLAN
4 6 (9.38%) Firewall
4 6 (9.38%) VPN
5 2 (3.13%) BGP
5 2 (3.13%) IPsec
5 2 (3.13%) NetScaler
5 2 (3.13%) SAN
5 2 (3.13%) TCP/IP
5 2 (3.13%) VSAN
5 2 (3.13%) Wireless
6 1 (1.56%) Network Security
Development Applications
1 6 (9.38%) JIRA
General
1 46 (71.88%) Social Skills
2 35 (54.69%) French Language
3 31 (48.44%) Swedish Language
4 6 (9.38%) Finance
4 6 (9.38%) Organisational Skills
5 4 (6.25%) Documentation Skills
6 3 (4.69%) Manufacturing
7 2 (3.13%) Analytical Skills
7 2 (3.13%) Legal
8 1 (1.56%) Influencing Skills
Job Titles
1 39 (60.94%) Analyst
2 37 (57.81%) Service Analyst
3 35 (54.69%) Service Desk Analyst
4 9 (14.06%) Senior
4 9 (14.06%) Senior Analyst
4 9 (14.06%) Senior Service Desk Analyst
5 8 (12.50%) Infrastructure Support
6 7 (10.94%) Head of IT
7 6 (9.38%) Infrastructure Engineer
7 6 (9.38%) Infrastructure Specialist
7 6 (9.38%) Infrastructure Support Specialist
7 6 (9.38%) IT Support
7 6 (9.38%) Support Specialist
8 4 (6.25%) 3rd Line Infrastructure Support
8 4 (6.25%) 3rd Line Support
8 4 (6.25%) Cloud Engineer
8 4 (6.25%) Infrastructure Support Engineer
8 4 (6.25%) Support Engineer
9 2 (3.13%) Active Directory Engineer
9 2 (3.13%) Transition Analyst
Libraries, Frameworks & Software Standards
1 4 (6.25%) LDAP
Miscellaneous
1 7 (10.94%) Management Information System
2 5 (7.81%) Data Centre
2 5 (7.81%) Enterprise Software
2 5 (7.81%) Hybrid Cloud
2 5 (7.81%) Public Cloud
3 4 (6.25%) Onboarding
4 2 (3.13%) Clustering
4 2 (3.13%) Replication
5 1 (1.56%) Private Cloud
5 1 (1.56%) Self-Motivation
Operating Systems
1 14 (21.88%) Windows
2 10 (15.63%) Windows Server
3 6 (9.38%) Linux
4 4 (6.25%) Mac OS
5 1 (1.56%) Windows 10
Processes & Methodologies
1 48 (75.00%) ITSM
2 28 (43.75%) Customer Service
3 26 (40.63%) Performance Metrics
4 16 (25.00%) Business Continuity
5 13 (20.31%) Mentoring
6 11 (17.19%) Change Management
7 10 (15.63%) Cybersecurity
8 9 (14.06%) Computer Science
8 9 (14.06%) Disaster Recovery
8 9 (14.06%) IT Governance
8 9 (14.06%) Stakeholder Management
9 8 (12.50%) Infrastructure Engineering
10 7 (10.94%) Business Strategy
10 7 (10.94%) Data Strategy
10 7 (10.94%) Digital Transformation Programme
10 7 (10.94%) Information Security
10 7 (10.94%) IT Strategy
10 7 (10.94%) Problem-Solving
10 7 (10.94%) Service Delivery
10 7 (10.94%) Service Management
Programming Languages
1 2 (3.13%) PowerShell
1 2 (3.13%) SQL
Qualifications
1 36 (56.25%) Degree
2 35 (54.69%) AWS Certification
2 35 (54.69%) MCSE
2 35 (54.69%) Microsoft Certification
3 11 (17.19%) A+ Certification
4 5 (7.81%) Master's Degree
5 3 (4.69%) Computer Science Degree
5 3 (4.69%) ITIL Foundation Certificate
6 2 (3.13%) NVQ Level 3
7 1 (1.56%) ITIL Certification
Quality Assurance & Compliance
1 26 (40.63%) QA
2 4 (6.25%) SLA
3 3 (4.69%) GDPR
3 3 (4.69%) Sarbanes-Oxley
4 2 (3.13%) PCI DSS
System Software
1 17 (26.56%) Active Directory
2 13 (20.31%) VMware Infrastructure
3 9 (14.06%) Hyper-V
4 2 (3.13%) Virtual Desktop
4 2 (3.13%) VMware ESXi
4 2 (3.13%) VMware NSX
5 1 (1.56%) Virtual Machines
Systems Management
1 6 (9.38%) vCenter Server
2 4 (6.25%) Backup Exec
2 4 (6.25%) Microsoft Intune
2 4 (6.25%) Nagios
2 4 (6.25%) SCCM
2 4 (6.25%) ZABBIX
3 3 (4.69%) Prometheus
4 2 (3.13%) Dell DRAC
4 2 (3.13%) VxRail
Vendors
1 47 (73.44%) Microsoft
2 39 (60.94%) ServiceNow
3 16 (25.00%) VMware
4 6 (9.38%) Dell
4 6 (9.38%) Veeam
5 4 (6.25%) Dell Compellent
5 4 (6.25%) Fortinet
5 4 (6.25%) HP
5 4 (6.25%) Nimble Storage
6 3 (4.69%) Citrix
7 2 (3.13%) Cisco
7 2 (3.13%) Google
7 2 (3.13%) IFS
7 2 (3.13%) Meraki
7 2 (3.13%) NetApp