Period
to 11 July 2020

The following table provides summary statistics for permanent job vacancies advertised in Kent with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 11 July 2020 with a comparison to the same period in the previous 2 years.

ITIL
South East > Kent
6 months to
11 Jul 2020
Same period 2019 Same period 2018
Rank 14 21 29
Rank change year-on-year +7 +8 +11
Permanent jobs citing ITIL 42 112 96
As % of all permanent jobs advertised in Kent 11.11% 11.83% 8.05%
As % of the Processes & Methodologies category 12.61% 13.61% 9.08%
Number of salaries quoted 26 77 93
Median annual salary £38,250 £37,500 £50,000
Median salary % change year-on-year +2.00% -25.00% +25.00%
10th Percentile £28,500 £26,100 £23,000
90th Percentile £65,000 £60,500 £62,500
South East median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +7.14%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Permanent vacancies with a requirement for process or methodology skills 333 823 1,057
As % of all permanent IT jobs advertised in Kent 88.10% 86.91% 88.60%
Number of salaries quoted 246 695 923
Median annual salary £42,500 £42,500 £41,312
Median salary % change year-on-year - +2.88% +8.71%
10th Percentile £27,000 £24,250 £23,650
90th Percentile £65,000 £63,750 £60,000
South East median annual salary £51,000 £50,000 £47,500
% change year-on-year +2.00% +5.26% +5.56%

ITIL
Job Vacancy Trend in Kent

Job postings citing ITIL as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for ITIL in Kent

ITIL
Salary Trend in Kent

3-month moving average salary quoted in jobs citing ITIL in Kent.

Salary trend for ITIL in Kent

ITIL
Salary Histogram in Kent

Salary distribution for jobs citing ITIL in Kent over the 6 months to 11 July 2020.

Salary histogram for ITIL in Kent

ITIL
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Kent region over the 6 months to 11 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Malling +23 12 £46,250 +8.82% 1
Tunbridge Wells +6 5 £50,000 +33.33%
Chatham +1 5 £30,000 -10.11%
Canterbury +5 4 £37,500 -15.73%
Maidstone +11 2 £63,750 +63.19%
Stansted -4 1 £50,000 -13.04%
Dartford -7 1 £29,000 +1.75%
Dover - 1 £32,500 -
ITIL
South East

For the 6 months to 11 July 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region with a requirement for ITIL.

1 15 (35.71%) Firewall
2 14 (33.33%) Project Management
2 14 (33.33%) SIEM
2 14 (33.33%) Cybersecurity
3 13 (30.95%) Finance
3 13 (30.95%) Incident Management
4 12 (28.57%) CISSP
4 12 (28.57%) Mentoring
5 11 (26.19%) Windows
5 11 (26.19%) Disaster Recovery
5 11 (26.19%) CISM
6 10 (23.81%) Microsoft Office
6 10 (23.81%) SLA
6 10 (23.81%) Cisco
6 10 (23.81%) LogRhythm
6 10 (23.81%) QRadar
6 10 (23.81%) Threat Detection
7 9 (21.43%) Threat Intelligence
7 9 (21.43%) Cyber Threat Intelligence
7 9 (21.43%) WAN
7 9 (21.43%) VMware
7 9 (21.43%) OWASP
8 8 (19.05%) SC Cleared
8 8 (19.05%) Security Cleared
8 8 (19.05%) VMware Infrastructure
8 8 (19.05%) Problem Management
8 8 (19.05%) Management Information System
8 8 (19.05%) Change Management
8 8 (19.05%) Active Directory
8 8 (19.05%) Security Operations

ITIL
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.38%) IIS
1 1 (2.38%) MS Exchange
1 1 (2.38%) SharePoint
Applications
1 10 (23.81%) Microsoft Office
2 4 (9.52%) Microsoft Excel
2 4 (9.52%) Microsoft PowerPoint
Business Applications
1 1 (2.38%) Dynamics CRM
Cloud Services
1 5 (11.90%) Office 365
2 4 (9.52%) Azure
3 2 (4.76%) IaaS
4 1 (2.38%) Azure Active Directory
4 1 (2.38%) PaaS
Communications & Networking
1 15 (35.71%) Firewall
2 9 (21.43%) WAN
3 7 (16.67%) MPLS
4 2 (4.76%) LAN
5 1 (2.38%) Cisco ASA
5 1 (2.38%) DHCP
5 1 (2.38%) DNS
5 1 (2.38%) Remote Desktop
5 1 (2.38%) VPN
Database & Business Intelligence
1 4 (9.52%) Relational Database
1 4 (9.52%) SQL Server
1 4 (9.52%) SQL Server Integration Services
1 4 (9.52%) SQL Server Reporting Services
General
1 13 (30.95%) Finance
2 4 (9.52%) Legal
2 4 (9.52%) Local Government
2 4 (9.52%) Public Sector
3 3 (7.14%) Retail
4 2 (4.76%) Banking
5 1 (2.38%) Advertising
5 1 (2.38%) Back Office
5 1 (2.38%) Law
Job Titles
1 10 (23.81%) IT Manager
2 8 (19.05%) IT Operations Manager
2 8 (19.05%) Operations Manager
3 7 (16.67%) Analyst
3 7 (16.67%) Cybersecurity Specialist
3 7 (16.67%) Security Specialist
4 5 (11.90%) Senior Data Warehouse Specialist
4 5 (11.90%) Senior Security Specialist
4 5 (11.90%) Service Manager
5 4 (9.52%) Analyst Programmer
5 4 (9.52%) IT Security Officer
5 4 (9.52%) Programmer
5 4 (9.52%) Security Officer
5 4 (9.52%) SQL Analyst
5 4 (9.52%) SQL Programmer
5 4 (9.52%) Team Leader
6 3 (7.14%) Desktop Support
6 3 (7.14%) ITIL Manager
6 3 (7.14%) SIEM Specialist
6 3 (7.14%) Support Team Leader
Libraries, Frameworks & Software Standards
1 7 (16.67%) Regular Expression
2 4 (9.52%) CSS
2 4 (9.52%) HTML
Miscellaneous
1 8 (19.05%) Management Information System
2 7 (16.67%) Data Centre
2 7 (16.67%) Security Operations Centre
2 7 (16.67%) Video Conferencing
3 4 (9.52%) Data Protection Act
4 1 (2.38%) NHS
Operating Systems
1 11 (26.19%) Windows
2 4 (9.52%) Windows 10
3 3 (7.14%) Windows 7
4 1 (2.38%) Windows Server
Processes & Methodologies
1 14 (33.33%) Cybersecurity
1 14 (33.33%) Project Management
1 14 (33.33%) SIEM
2 13 (30.95%) Incident Management
3 12 (28.57%) Mentoring
4 11 (26.19%) Disaster Recovery
5 10 (23.81%) Threat Detection
6 9 (21.43%) Cyber Threat Intelligence
6 9 (21.43%) OWASP
6 9 (21.43%) Threat Intelligence
7 8 (19.05%) Change Management
7 8 (19.05%) Coaching
7 8 (19.05%) Infrastructure Engineering
7 8 (19.05%) Line Management
7 8 (19.05%) Problem Management
7 8 (19.05%) Security Operations
8 7 (16.67%) Capacity Planning
8 7 (16.67%) Contingency Planning
8 7 (16.67%) Information Security
8 7 (16.67%) Observability
Programming Languages
1 7 (16.67%) C
1 7 (16.67%) C#
1 7 (16.67%) Java
1 7 (16.67%) Perl
1 7 (16.67%) PowerShell
1 7 (16.67%) Python
1 7 (16.67%) Ruby
2 5 (11.90%) SQL
3 4 (9.52%) JavaScript
Qualifications
1 12 (28.57%) CISSP
2 11 (26.19%) CISM
3 8 (19.05%) SC Cleared
3 8 (19.05%) Security Cleared
4 7 (16.67%) CEH
5 4 (9.52%) CISA
5 4 (9.52%) CRISC
5 4 (9.52%) Degree
6 2 (4.76%) ITIL Certification
6 2 (4.76%) Microsoft Certification
7 1 (2.38%) MCITP
7 1 (2.38%) MCP
7 1 (2.38%) MCSA
7 1 (2.38%) MCSE
7 1 (2.38%) MCTS
Quality Assurance & Compliance
1 10 (23.81%) SLA
2 4 (9.52%) GDPR
2 4 (9.52%) ISO/IEC 27001
2 4 (9.52%) NIST
2 4 (9.52%) PCI DSS
3 1 (2.38%) ISO 22301
System Software
1 8 (19.05%) Active Directory
1 8 (19.05%) VMware Infrastructure
2 1 (2.38%) Microsoft Virtual Server
2 1 (2.38%) Virtual Machines
2 1 (2.38%) Virtual Servers
Systems Management
1 10 (23.81%) QRadar
2 1 (2.38%) Microsoft Intune
Vendors
1 10 (23.81%) Cisco
1 10 (23.81%) LogRhythm
2 9 (21.43%) VMware
3 7 (16.67%) Microsoft
4 4 (9.52%) Citrix
5 3 (7.14%) Capita