ITIL Job Trends in Kent

ITIL (Information Technology Infrastructure Library)
South East > Kent

The table below provides summary statistics and salary benchmarking for jobs advertised in Kent requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 3 September 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Sep 2026
Same period 2025 Same period 2024
Rank 49 54 23
Rank change year-on-year +5 -31 -9
Permanent jobs citing ITIL 45 16 66
As % of all permanent jobs in Kent 2.67% 2.13% 5.51%
As % of the Processes & Methodologies category 3.88% 2.91% 7.10%
Number of salaries quoted 31 7 29
10th Percentile £29,064 £42,100 £27,750
25th Percentile £30,750 £49,250 £29,000
Median annual salary (50th Percentile) £42,500 £66,500 £33,000
Median % change year-on-year -36.09% +101.52% -17.50%
75th Percentile £48,750 £77,375 £45,000
90th Percentile £80,000 £90,500 £47,500
South East median annual salary £46,000 £41,500 £49,250
% change year-on-year +10.84% -15.74% -1.50%

All Process & Methodology Skills
Kent

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 1,159 549 930
As % of all permanent jobs advertised in Kent 68.82% 73.20% 77.63%
Number of salaries quoted 818 362 537
10th Percentile £27,000 £25,250 £28,150
25th Percentile £35,000 £29,750 £35,000
Median annual salary (50th Percentile) £45,000 £37,500 £45,000
Median % change year-on-year +20.00% -16.67% -10.00%
75th Percentile £60,000 £57,500 £65,000
90th Percentile £70,075 £74,875 £78,750
South East median annual salary £55,000 £50,000 £52,500
% change year-on-year +10.00% -4.76% -4.55%

ITIL
Job Vacancy Trend in Kent

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Kent.

ITIL job vacancy trend in Kent

ITIL
Salary Trend in Kent

Salary distribution trend for jobs in Kent citing ITIL.

Salary distribution trend for jobs in Kent citing ITIL

ITIL
Salary Histogram in Kent

Salary distribution for jobs citing ITIL in Kent over the 6 months to 3 September 2026.

Salary histogram for ITIL in Kent

ITIL
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Kent region over the 6 months to 3 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone -3 10 £42,500 - 2
Ramsgate - 5 £31,500 -
Canterbury -19 2 £110,000 +22.22%
West Malling - 2 £28,000 -
Snodland - 2 £29,064 -
Stansted - 1 - - 2
Tunbridge Wells - 1 - -
Rochester - 1 £80,000 -
ITIL
South East

ITIL
Co-Occurring Skills & Capabilities in Kent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (2.22%) IIS
Applications
1 6 (13.33%) Microsoft Office
Cloud Services
1 17 (37.78%) Microsoft 365
2 15 (33.33%) SaaS
3 11 (24.44%) Power Platform
4 10 (22.22%) Azure
5 8 (17.78%) AWS
6 6 (13.33%) Entra ID
7 5 (11.11%) Nutanix
8 2 (4.44%) Google Workspace
9 1 (2.22%) Power Automate
Communications & Networking
1 9 (20.00%) VPN
2 5 (11.11%) LAN
2 5 (11.11%) WAN
3 4 (8.89%) DHCP
3 4 (8.89%) DNS
4 3 (6.67%) Unified Communications
5 2 (4.44%) BGP
5 2 (4.44%) Firewall
5 2 (4.44%) Network Security
5 2 (4.44%) OSPF
5 2 (4.44%) Remote Desktop
5 2 (4.44%) TCP/IP
5 2 (4.44%) VLAN
5 2 (4.44%) Wireless
5 2 (4.44%) Wireless Backhaul
Database & Business Intelligence
1 8 (17.78%) Power BI
Development Applications
1 2 (4.44%) JIRA
General
1 28 (62.22%) Social Skills
2 8 (17.78%) Analytical Skills
3 6 (13.33%) Organisational Skills
4 4 (8.89%) French Language
5 3 (6.67%) Legal
6 2 (4.44%) Swedish Language
7 1 (2.22%) Aerospace
7 1 (2.22%) Aviation
7 1 (2.22%) Documentation Skills
7 1 (2.22%) Finance
Job Titles
1 24 (53.33%) Analyst
2 17 (37.78%) Support Analyst
3 11 (24.44%) IT Support
4 6 (13.33%) IT Engineer
4 6 (13.33%) IT Support Engineer
4 6 (13.33%) Service Analyst
4 6 (13.33%) Service Desk Analyst
4 6 (13.33%) Support Engineer
5 5 (11.11%) IT Analyst
5 5 (11.11%) IT Support Analyst
6 4 (8.89%) Senior
7 3 (6.67%) Head of IT
7 3 (6.67%) Help Desk Manager
7 3 (6.67%) Infrastructure Engineer
7 3 (6.67%) IT Manager
7 3 (6.67%) Senior Infrastructure Engineer
8 2 (4.44%) Cloud Engineer
8 2 (4.44%) Junior
8 2 (4.44%) Junior Network Engineer
8 2 (4.44%) Network Engineer
Miscellaneous
1 9 (20.00%) Onboarding
2 8 (17.78%) Data Structures
3 3 (6.67%) Data Centre
3 3 (6.67%) Enterprise Software
3 3 (6.67%) Management Information System
3 3 (6.67%) Self-Motivation
3 3 (6.67%) Smartcard
4 2 (4.44%) Hybrid Cloud
4 2 (4.44%) Public Cloud
Operating Systems
1 8 (17.78%) Windows
2 3 (6.67%) Linux
2 3 (6.67%) Windows Server
3 2 (4.44%) Android
3 2 (4.44%) Apple iOS
Processes & Methodologies
1 21 (46.67%) Service Management
2 16 (35.56%) Problem-Solving
3 12 (26.67%) Business Intelligence
3 12 (26.67%) ITSM
3 12 (26.67%) Stakeholder Management
4 11 (24.44%) Incident Management
5 10 (22.22%) Customer Service
6 8 (17.78%) Dashboard Development
6 8 (17.78%) Data Extraction
6 8 (17.78%) Data Integration
6 8 (17.78%) Data Management
6 8 (17.78%) ETL
6 8 (17.78%) Validation
7 7 (15.56%) Business Continuity
7 7 (15.56%) Disaster Recovery
7 7 (15.56%) Mentoring
7 7 (15.56%) Service Delivery
8 6 (13.33%) Change Management
8 6 (13.33%) Performance Metrics
9 5 (11.11%) Data Protection
Programming Languages
1 15 (33.33%) SQL
2 2 (4.44%) Google Apps Script
2 2 (4.44%) PowerShell
Qualifications
1 7 (15.56%) Microsoft Certification
2 6 (13.33%) AWS Certification
2 6 (13.33%) Degree
2 6 (13.33%) MCSE
3 4 (8.89%) Network+ Certification
4 3 (6.67%) ITIL Certification
5 2 (4.44%) A+ Certification
5 2 (4.44%) CCNA
5 2 (4.44%) Cisco Certification
6 1 (2.22%) Azure Certification
6 1 (2.22%) DBS Check
6 1 (2.22%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (13.33%) QA
2 5 (11.11%) SLA
3 1 (2.22%) Accessibility
3 1 (2.22%) PMO
System Software
1 11 (24.44%) Active Directory
2 5 (11.11%) Hyper-V
2 5 (11.11%) VMware Infrastructure
Systems Management
1 2 (4.44%) Jamf Pro
2 1 (2.22%) Microsoft Intune
Vendors
1 21 (46.67%) Microsoft
2 8 (17.78%) ServiceNow
3 5 (11.11%) VMware
4 2 (4.44%) Dell
4 2 (4.44%) Dell Compellent
4 2 (4.44%) Google
4 2 (4.44%) HP
4 2 (4.44%) Nimble Storage
5 1 (2.22%) Salesforce