ITIL Job Trends in Kent

ITIL (Information Technology Infrastructure Library)
South East > Kent

The table below provides summary statistics and salary benchmarking for jobs advertised in Kent requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 4 December 2025, with comparisons to the same periods in the previous two years.

6 months to
4 Dec 2025
Same period 2024 Same period 2023
Rank 33 43 14
Rank change year-on-year +10 -29 +12
Permanent jobs citing ITIL 49 42 61
As % of all permanent jobs in Kent 5.50% 4.94% 11.71%
As % of the Processes & Methodologies category 6.63% 6.05% 13.26%
Number of salaries quoted 14 11 49
10th Percentile £40,075 £30,500 £30,000
25th Percentile £52,719 £42,500 £36,750
Median annual salary (50th Percentile) £67,000 £45,000 £40,000
Median % change year-on-year +48.89% +12.50% -
75th Percentile £95,000 £48,750 £50,000
90th Percentile £105,875 £62,500 £68,500
South East median annual salary £45,000 £48,925 £52,500
% change year-on-year -8.02% -6.81% +16.67%

All Process and Methodology Skills
Kent

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 739 694 460
As % of all permanent jobs advertised in Kent 82.94% 81.55% 88.29%
Number of salaries quoted 421 282 346
10th Percentile £27,250 £30,050 £26,250
25th Percentile £29,750 £37,500 £33,875
Median annual salary (50th Percentile) £40,000 £55,000 £50,000
Median % change year-on-year -27.27% +10.00% -
75th Percentile £55,000 £67,500 £60,000
90th Percentile £75,000 £79,950 £70,750
South East median annual salary £50,000 £56,525 £54,500
% change year-on-year -11.54% +3.72% -0.91%

ITIL
Job Vacancy Trend in Kent

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Kent.

ITIL job vacancy trend in Kent

ITIL
Salary Trend in Kent

Salary distribution trend for jobs in Kent citing ITIL.

Salary distribution trend for jobs in Kent citing ITIL

ITIL
Salary Histogram in Kent

Salary distribution for jobs citing ITIL in Kent over the 6 months to 4 December 2025.

Salary histogram for ITIL in Kent

ITIL
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Kent region over the 6 months to 4 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chatham +4 5 £60,000 +33.33%
Canterbury - 2 £90,000 - 1
Snodland - 1 £29,000 - 1
ITIL
South East

ITIL
Co-Occurring Skills & Capabilities in Kent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (6.12%) Microsoft Exchange
2 2 (4.08%) SharePoint
Applications
1 32 (65.31%) Microsoft Office
Cloud Services
1 41 (83.67%) Microsoft 365
2 32 (65.31%) AWS
3 9 (18.37%) Azure
4 3 (6.12%) Entra ID
5 2 (4.08%) OneDrive
5 2 (4.08%) SaaS
6 1 (2.04%) Google Workspace
Communications & Networking
1 9 (18.37%) Remote Desktop
2 4 (8.16%) Firewall
2 4 (8.16%) VLAN
3 1 (2.04%) DHCP
3 1 (2.04%) DNS
3 1 (2.04%) NetScaler
3 1 (2.04%) Network Security
3 1 (2.04%) SAN
3 1 (2.04%) VPN
3 1 (2.04%) VSAN
Development Applications
1 5 (10.20%) JIRA
General
1 36 (73.47%) Social Skills
2 31 (63.27%) French Language
2 31 (63.27%) Swedish Language
3 6 (12.24%) Finance
4 3 (6.12%) Manufacturing
4 3 (6.12%) Organisational Skills
5 1 (2.04%) Documentation Skills
5 1 (2.04%) Influencing Skills
5 1 (2.04%) Legal
Job Titles
1 34 (69.39%) Analyst
2 33 (67.35%) Service Analyst
3 31 (63.27%) Service Desk Analyst
4 9 (18.37%) Senior
4 9 (18.37%) Senior Analyst
4 9 (18.37%) Senior Service Desk Analyst
5 5 (10.20%) Head of IT
5 5 (10.20%) Infrastructure Engineer
6 4 (8.16%) Infrastructure Specialist
6 4 (8.16%) Infrastructure Support
6 4 (8.16%) Infrastructure Support Engineer
6 4 (8.16%) Infrastructure Support Specialist
6 4 (8.16%) Support Engineer
6 4 (8.16%) Support Specialist
7 2 (4.08%) Service Design Analyst
7 2 (4.08%) Service Transition Analyst
7 2 (4.08%) Transition Analyst
8 1 (2.04%) Active Directory Engineer
8 1 (2.04%) IT Analyst
8 1 (2.04%) VMware Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 4 (8.16%) LDAP
Miscellaneous
1 5 (10.20%) Management Information System
2 4 (8.16%) Onboarding
3 3 (6.12%) Data Centre
3 3 (6.12%) Enterprise Software
4 1 (2.04%) Clustering
4 1 (2.04%) Hybrid Cloud
4 1 (2.04%) Private Cloud
4 1 (2.04%) Public Cloud
4 1 (2.04%) Self-Motivation
Operating Systems
1 5 (10.20%) Linux
1 5 (10.20%) Windows
2 4 (8.16%) Mac OS
3 1 (2.04%) Windows 10
3 1 (2.04%) Windows Server
Processes & Methodologies
1 39 (79.59%) ITSM
2 23 (46.94%) Customer Service
3 22 (44.90%) Performance Metrics
4 12 (24.49%) Business Continuity
5 9 (18.37%) Computer Science
5 9 (18.37%) Mentoring
6 7 (14.29%) Stakeholder Management
7 6 (12.24%) Continuous Improvement
7 6 (12.24%) Cybersecurity
7 6 (12.24%) IT Governance
7 6 (12.24%) Problem-Solving
7 6 (12.24%) Risk Management
8 5 (10.20%) Data Strategy
8 5 (10.20%) Digital Transformation Programme
8 5 (10.20%) ERP
8 5 (10.20%) Infrastructure Engineering
8 5 (10.20%) IT Strategy
8 5 (10.20%) Logistics
8 5 (10.20%) Service Management
8 5 (10.20%) Stakeholder Engagement
Programming Languages
1 1 (2.04%) PowerShell
1 1 (2.04%) SQL
Qualifications
1 33 (67.35%) Degree
2 31 (63.27%) AWS Certification
2 31 (63.27%) MCSE
2 31 (63.27%) Microsoft Certification
3 10 (20.41%) A+ Certification
4 5 (10.20%) Master's Degree
5 3 (6.12%) Computer Science Degree
5 3 (6.12%) ITIL Foundation Certificate
6 2 (4.08%) ITIL Certification
7 1 (2.04%) NVQ Level 3
Quality Assurance & Compliance
1 22 (44.90%) QA
2 3 (6.12%) GDPR
3 2 (4.08%) Sarbanes-Oxley
4 1 (2.04%) PCI DSS
System Software
1 9 (18.37%) VMware Infrastructure
2 8 (16.33%) Active Directory
3 2 (4.08%) Virtual Desktop
4 1 (2.04%) Hyper-V
4 1 (2.04%) Virtual Machines
4 1 (2.04%) VMware ESXi
4 1 (2.04%) VMware NSX
Systems Management
1 5 (10.20%) vCenter Server
2 4 (8.16%) Microsoft Intune
2 4 (8.16%) Nagios
2 4 (8.16%) SCCM
2 4 (8.16%) ZABBIX
3 3 (6.12%) Prometheus
4 1 (2.04%) Dell DRAC
4 1 (2.04%) VxRail
Vendors
1 39 (79.59%) Microsoft
2 35 (71.43%) ServiceNow
3 11 (22.45%) VMware
4 4 (8.16%) Fortinet
5 3 (6.12%) Citrix
6 2 (4.08%) IFS
7 1 (2.04%) Dell
7 1 (2.04%) Google
7 1 (2.04%) NetApp
7 1 (2.04%) Veeam